Charity operations manager jobs

About This Job

Are you passionate about digital transformation and supporting the delivery of impactful projects? As a Software Developer within Cadet Digital Services, you will play a vital role in ensuring the successful development and maintenance of digital applications, primarily the Westminster MIS platform.

Working as part of a collaborative digital delivery team alongside a Solutions Architect, the developer will deliver well-structured, secure solutions in line with MOD digital and security standards, supporting the effective delivery of cadet activities across the UK.

You will have the opportunity to engage with volunteers and staff nationwide, delivering support through a mix of in-person sessions, webinars, and online learning resources.

If you thrive in a dynamic and fast-paced environment, enjoy problem-solving, and are keen to make a difference in the digital landscape of the Cadet Forces, this role is for you.

Responsibilities

· Develop and maintain application components using Oracle APEX, PL/SQL, and related technologies.

· Implement user interface elements and application logic in line with existing designs and patterns.

· Collaborate closely with your product owner, testers, and other team members to understand requirements and contribute to user-focused solutions.

· Participate fully in Agile ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives) and work within agreed sprint commitments.

· Apply established MOD standards for security, accessibility, and performance across all development tasks. Take part in estimating, code reviews, testing, and documentation to support quality and maintainability.

· Contribute ideas for improvements and raise technical issues through the team’s established processes.

· Resolve bugs and minor enhancements raised by the Service Operations Team, prioritised and assigned to sprints as part of the development workflow.

· Suggest improvements and raise technical issues through established team processes.

· Continue developing knowledge of Oracle APEX and best practices through day-to-day delivery and supported learning.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359 hrs by Sunday 1st March 2026.

Interviews will be held in person during the week commencing 16th March 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

Interview process

Once Shortlisting has been completed, the application process will consist of the following:

Stage 1: Application Questions to be completed by candidates

Stage 2: Assessment day (successful candidates will progress to the final stage)

Stage 3: Interviews

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting a Community Outreach & Partnerships Officer to support the delivery of the Connect to Work programme across Kingston and Sutton. This is a full-time role (35 hours per week), working Monday to Friday, with core hours of 9.00am–4.30pm. Hybrid working is available, with a minimum of three days on site per week. Evening work may be required on occasion.

You will report to the Connect to Work Operations Manager and work closely with internal teams and local stakeholders to ensure the service is well integrated and reaches residents who will benefit most.

What you’ll be doing

If you were working with us, your days would be varied, outward-facing and rooted in partnership working. You would play a key role in building and maintaining strong relationships across Kingston and Sutton, working with local organisations to ensure eligible residents are identified, engaged and referred into the Connect to Work programme.

You would proactively engage with a wide range of partners, including Local Authority teams, Jobcentre Plus, health services, VCSE organisations and community groups. This would involve attending forums and partnership meetings, delivering tailored information sessions and presentations, and promoting the Connect to Work service so that referral pathways are clear, effective and aligned with contractual targets.

A central part of the role is ensuring Connect to Work is well integrated with existing local provision. You would work alongside partner teams, including co-locating where appropriate, to support warm handovers into the service and improve participant journeys. You would also identify gaps in local provision and work with internal colleagues to develop solutions that improve access and outcomes for residents.

You would manage and develop strong working relationships with key stakeholders, supported by the Operations Manager and Senior Integration and Partnership Manager. This includes maintaining regular 

communication with partners, contributing to partnership action plans, and providing updates on progress, impact and service developments. You would work collaboratively with internal teams to maximise opportunities for skills development, vacancies and sustainable employment outcomes.

Alongside outreach activity, you would ensure all work is delivered in line with contract requirements, safeguarding protocols and data protection standards. You would maintain accurate records of partnership engagement and referrals, provide timely updates and reports to support service monitoring, and contribute to internal meetings, service reviews and audits. The role also includes attending supervision, appraisal, training and development activities, and acting as a positive ambassador for the organisation by embedding its values in all interactions.

Above all, this role suits someone who enjoys working with people, building trusted partnerships, and helping communities connect with opportunities that support long-term employment and wellbeing.

What you’ll need

We are looking for someone who brings the following skills and experience:

• Experience of outreach, partnership working or community engagement within employment, health, social care or VCSE settings

• A strong understanding of the importance of integration and partnership working within employability programmes

• The ability to build and maintain effective working relationships with a wide range of stakeholders

• Confident verbal and written communication skills, with the ability to present information clearly and persuasively

• Strong organisational skills and the ability to manage competing priorities in a fast-paced environment

• Experience of working towards targets or outcomes while maintaining a people-centred approach

• Good digital skills, including Microsoft Office and the use of databases or CRM systems

• An understanding of confidentiality, safeguarding and data protection (GDPR) requirements

• A clear commitment to equality, inclusion and supporting people who face barriers to employment

The following experience and knowledge would be beneficial, but is not essential:

• Knowledge of Kingston’s local labour market, services and community networks

• Experience of working on government-funded employability programmes

• Experience of engaging people with mental health and/or physical health needs

• Experience of monitoring, recording or reporting on outreach and referral activity

What we offer 

• £35,000 per year 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

• Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What's next

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Reporting to the Interim CEO, you will ensure robust financial management, effective governance, and organisational resilience. You will lead the finance function, overseeing budget monitoring, forecasting, management accounts, financial modelling, and compliance, while working closely with senior leaders to support income generation, grant management, and strategic decision-making. Alongside this, you will oversee core operational functions, including assisting with company secretarial duties, contracts management, data protection, and business continuity planning. 

You will be a fully qualified CCAB accountant with significant senior finance leadership experience in the charity or not-for-profit sector, strong governance knowledge, and a collaborative, solutions-focused approach. Experience of leading teams, working with auditors and suppliers, and supporting fundraising activity is essential. 

Finance Manager

Charity People have partnered with Children Not Numbers to recruit a Finance Manager.

This role is responsible for maintaining accurate financial records, managing income and expenditure, producing management accounts, and ensuring compliance across all financial processes. You will work closely with Directors and external finance partners to support strategic decision-making and uphold strong financial governance.

Contract: Permanent

Reports to: Directors
Location: Remote, however should be able to come to London once a month if needed. Travel expenses will not be reimbursed

Salary: £45,000 - £50,000 per annum

Duties & Responsibilities

Operations & Financial Processing

• Oversee day-to-day financial operations, including accurate coding, reconciliations, and documentation of all transactions.
• Monitor income and expenditure across multiple platforms (e.g., Stripe, GoCardless, SumUp) and escalate anomalies as required.
• Process outgoing payments, including contractors, payroll, and expenses, in line with internal policies.
• Manage invoice generation and debt recovery, ensuring accurate tracking of receivables.

Management Accounts & Reporting

• Support monthly reconciliations with bookkeepers and accountants, including VAT preparation.
• Produce timely accruals-based management accounts and support financial interpretation for Directors.
• Lead on budgets, forecasts, and project-specific financial plans, including ongoing performance monitoring.
• Support preparation of statutory accounts and ensure alignment with charity-sector best practice.

Compliance & Administration

• Manage contracts with finance-related service providers (e.g., accountants, auditors, banks).
• Oversee payroll administration and ensure accuracy of statutory payments.
• Support governance filings, funder financial reporting, and coordination of insurance policies.
• Maintain well-organised financial records to support audits and funder reviews.

Person Specification

Qualifications

• Qualified accountant (ACCA, CIMA, ACA) or equivalent experience, Qualified by Experience candidates are welcome to apply

Experience

• Minimum 2 years' experience in the charity/NGO sector at management level (Essential).
• Experience in budget development and financial reporting for funders (Essential).

• Strong understanding of UK charity finance regulations and reporting requirements.
• Proficiency in accounting systems (e.g., Beacon, Xero) and advanced Excel skills.
• Excellent written and verbal communication abilities.
• Ability to work independently within a small, fast-paced team.
• High attention to detail and commitment to CNN's mission and values.

Due to the nature of this role, the client will close it early.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

SUPPORTER DEVELOPMENT MANANGER

We are delighted to be working with St Margaret’s Hospice Care who support patients, families and carers across the majority of Somerset, providing specialist in-patient hospice care, an adviceline and community service.

St Margaret’s are now seeking an experienced and innovative Supporter Development Manager to lead the ‘Supporter Experience’ function, bringing fresh ideas and insight-driven strategies to enhance donor engagement. You will manage supporter journeys across all income streams, focus on retention and stewardship, recognise and thank donors appropriately, and ensure accurate data management, Gift Aid compliance, and adherence to fundraising policies.

Reporting to the Head of Fundraising, you will help drive the hospice’s five-year income generation strategy, maximising income through innovative, supporter-focused engagement. With one direct report and oversight of a further three team members, you will embed gold-standard stewardship across the directorate, use CRM insights to guide decisions, and support the growth of mid-level giving while ensuring consistently high-quality supporter experiences.

The successful candidate will demonstrate:

• Experience delivering high-quality supporter care and stewardship strategies that retain donors, reduce attrition, and increase giving opportunities.
• Highly developed organisational and project management skills, with the ability to plan, prioritise, and manage multiple tasks and projects simultaneously.
• Proven experience managing and delivering income-generating campaigns or appeals, including setting and managing budgets.
• Experience leading a high-performing team and supporting individuals to achieve their objectives.
• Demonstrable experience using CRM databases to analyse supporter data, with a strong understanding of accurate data capture, data governance, and using insight to enhance the supporter experience.

Open minded, you will be creative in approach, with effective leadership skills, and a strong empathetic and kind nature, particularly towards colleagues and bereaved supporters. With the ability to work well and build relationship with all stakeholders, both internal and externa you won’t be afraid to say no, or to think outside the box.

Experience of Beacon would be an advantage but is not essential.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Charisma is committed to inclusive and accessible recruitment processes. If you served in the armed forces (or are a military spouse/partner) please declare your status to be considered under the Armed Forces Covenant Fund Employer Recognition Scheme;  please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under this Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.

If you require any reasonable adjustments, please contact our Operations Team.

This role is subject to a DBS check, which will be carried out by the employer.

Location: Taunton and Yeovil – flexible about location (minimum 1 day per fortnight in Yeovil)

Hours: Full time, hybrid (3 days in office) with some flexibility for the right candidate

Closing date: 28th February 

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.

Community Hub Manager 

Based: Parcel Terrace, Derby 

Salary: £18,579.60 (£15.88ph) 

Hours: 22.5 hrs per week

This is an exciting opportunity for you to join the YMCA; a charity at the heart of the community in Derby and Derbyshire. We are committed to helping people at times of need, regardless of gender, race, ability or faith/belief. Our values to Protect, Trust, Hope and Persevere underpin all of our services across the county. 

We’re looking for someone who is passionate about people and community—someone who thrives on creating welcoming spaces where everyone feels they belong. You’ll be driven by a genuine desire to make a difference, helping to bring YMCA Derbyshire’s vision of thriving individuals and communities to life. You’ll have a natural ability to connect with others, inspire your team, and build strong partnerships that help the Hub reach its full potential. 

You’ll be a hands-on and proactive leader who can balance heart with head—just as comfortable supporting a person using our community pantry as you are managing budgets or ensuring we are compliant with Health and Safety.

Someone with a keen eye for detail, great organisational skills, and the confidence to make things happen. Above all, you’ll share our belief that everyone deserves the chance to flourish in body, mind, and spirit—and you’ll bring energy, empathy, and positivity to everything you do. 

Join Racing Welfare as Head of Fundraising and Make a Lasting Impact!

Are you an ambitious, results-driven fundraising leader with a passion for making a difference? Racing Welfare is looking for an exceptional Head of Fundraising to join our senior management team and take the helm of a thriving, high-performance fundraising operation. This is a unique opportunity for someone who wants to shape the future of British horseracing’s charitable support, driving growth and innovation in a vital sector.

About Racing Welfare:

Racing Welfare is a registered charity dedicated to supporting the workforce of British horseracing – from stud, stable, and racecourse staff to those in related professions. Our mission is to help these dedicated individuals thrive in their careers and lives, offering guidance, practical assistance, and support throughout their journey – from recruitment to retirement.

The Role:

As Head of Fundraising, you will play a central role in Racing Welfare’s strategic direction and growth. You’ll work closely with the Chief Executive and Chief Operating Officer to craft and execute an ambitious fundraising strategy that delivers innovative income streams to fund our vital services. You’ll lead, inspire, and develop a talented team, empowering them to deliver outstanding fundraising initiatives and events that drive real change.

Key Responsibilities:

• Develop & Deliver Fundraising Strategy: Work with senior leadership to shape the charity’s fundraising vision, ensuring the strategy aligns with our wider goals and drives long-term sustainability.
• Innovative Fundraising Campaigns: Create and implement engaging campaigns, managing budgets and evaluating performance to optimise success.
• Team Leadership & Development: Lead, mentor, and motivate a high-performing fundraising team, supporting their professional growth and achieving collective goals.
• Building Strategic Partnerships: Cultivate relationships with trusts, foundations, and corporate partners to build lasting, mutually beneficial collaborations.
• Drive Operational Excellence: Oversee day-to-day fundraising operations, ensuring smooth management of income, expenditure, and compliance.

You Will Bring:

• Proven experience in fundraising or commercial management, with a track record of successfully recruiting donors and sponsors.
• A natural leader with exceptional people management skills, able to inspire and empower teams to excel.
• Solid experience in budgeting, financial planning, and performance management.
• Excellent communication skills, with the ability to engage and motivate diverse stakeholders.
• A passion for innovation and the ability to think strategically about fundraising opportunities.

Bonus: Experience in the horseracing industry is desirable, but not essential.

Why Racing Welfare?

This is your chance to take on a leadership role in a respected and impactful charity. You’ll be part of a passionate team, working in a dynamic environment with opportunities for personal and professional growth. The role offers flexibility with the option to work from home or our Newmarket office, alongside occasional travel across the UK (including evenings and weekends).

As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.

If you’re ready to make a significant contribution to the future of Racing Welfare and help improve the lives of those who dedicate themselves to British horseracing, we’d love to hear from you.

Apply Today:
 Submit your CV and covering letter to join Racing Welfare and lead our fundraising efforts to new heights.

We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 16 February 2026. First stage interviews will be held the week commencing 23 February 2026 in person in Newmarket. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.

Salary: £50,000 - £60,000 DOE

Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.

This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974

Racing Welfare’s Safeguarding Statement of Intent can be found on our website.

Hoxton Health helps hundreds of local people to manage long term conditions and stay mobile and independent as they age.  We are seeking a new director for our calm and friendly complementary therapy clinic based in St Leonards community hospital.

About Us
Hoxton Health is a well-valued local charity, established over 30 years ago, providing low-cost complementary therapy treatments for older people and those with long term conditions. We fundraise and build partnerships to subsidise treatments, offering lower costs to older patients. Based in St Leonard’s Hospital in Hackney, our friendly team consists of independent practitioners delivering therapies through the week, two other part-time office staff, and a team of volunteers who run the reception.

What will you be doing?
The Centre Director is responsible for the management of all aspects of the organisation's operations and development – internally and externally.
This includes:

• Governance and strategy, including support for Trustee Board
• Oversee smooth running of the clinic
• Finance and fundraising
• Staff management
• Monitoring and evaluation of grant funding
• Development of new projects
• Partnership engagement with other agencies

The clinic is small but busy, with varied days and experiences. We foster a friendly and supportive environment for both our patients and team members. Leadership, guidance and inspiration for this must start with the Centre Director’s work and influence.

Why join us?

• Opportunity to shape the future of a well loved, longstanding service for older people and those with complex needs
• Satisfaction of leading a service with real and valued impact on the health of local people
• Opportunity to join and lead a friendly and welcoming team
• Employer Pension contribution
• Complementary therapy treatments at staff rate

#Director
#Centre Director
#Clinic Director
#Charity Director

The purpose of this role is support the GWT catering manager at our Robinswood Hill and Crickley Hill cafes, ensuring our café operations are commercially successful, achieve income targets, and maximise profitability. Deliver first-class customer service and exceed visitor expectations. Identify opportunities for innovation and new income streams. Support the Catering manager in developing a strong, flexible and agile customer-focused café team that reflects the values of GWT. Collaborate with wider GWT team as required, supporting the delivery of GWT’s programme of events.

Responsible for line management of café catering assistants and where applicable catering volunteers and deputise for the Catering Manager in their absence as required.

To Understand the commercial drivers of cafés performance and identify opportunities to increase income, explore new revenue streams, and drive bottom-line contribution. To Support GWT’s wider activity across but not limited to RWH and CH and other sites as required, including delivery of GWT’s programme of events and activities, working in collaboration with the programming team to identify and realise opportunities to maximise income.

We show how we care for nature, our partners and each other through our values:
�� We’re ambitious and dream big — for people and for nature.
�� We collaborate, because we can achieve more together.
�� We’re inclusive and believe that nature is for everyone.
�� We act with responsibility for the work we do and the world we’re helping to shape.

Together, we’re growing hope for a wilder future.

This is a permanent full-time post working 5 days over 7, working pattern to include weekends with occasional evenings as required.
 

Pathway Project is an inspiring Domestic Abuse Charity that makes a difference, it's a great place to work, we are a charity with big ambitions and huge energy and we need a Finance Manager who can match our energy.

We are currently evolving a bold new strategy and a passion  for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are looking for a new Finance Manager to be responsible for the effective day-to-day financial management of the charity supporting the CEO with the Finance Strategy.

She will be driven, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102).

She will work closely with the CEO, SMT and Trustees and she will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation.

Our partner, an established UK charity with a focus on fighting poverty by transforming access to health care services in lower- and middle-income countries in Africa seeks a highly dynamic individual for a one-year fixed-term contract, with the possibility of an extension. The position is part of the management team, and the post holder will be expected to lead on the financial accounting, management accounting, and budgeting for the organisation as well as taking forward some strategic finance and operations projects as we expand our programmes in existing countries. The individual will also be expected to support the Co-CEOs with administrative, compliance and IT related tasks.

Finance
•Maintain a strong control environment, ensuring accounting records are complete and accurate.
Financial accounting
•Prepare annual statutory accounts in accordance with SORP 2015.
•Prepare for the annual external audit and host auditors ensuring the audit process runs smoothly. This includes supporting  country offices in hosting their respective audits.
•Ensure annual statutory accounts are finalised and submitted to Companies House and the Charity Commission by the appropriate deadlines.

Management accounting
•Coordinate the month-end process with the Finance Officer (UK) and Programme Finance Lead, and review transaction postings.
•Prepare monthly management accounts with cash flow forecasts, modifying the format as needed to suit the preferences of senior management and the Board of Trustees.
•Prepare the annual organisational budget and mid-year reforecast.
•Improve existing budget templates to enable straightforward and transparent budgeting for donors.
Support to country offices
•Collaborate with the Programme Finance Lead on a monthly basis to reconcile intercompany accounts, ensuring that reconciling items are cleared promptly.
•Support country office teams in fulfilling any reporting and financial compliance requirements.
•Conduct internal process reviews (internal audits) of country offices where required.
•Review the bi-weekly payment runs for the UK office and the monthly country office fund requests, ensuring cash flow planning is in place for these payments.
•Ensure asset registers are maintained appropriately.

Administration
•Support staff in conducting procurement in line with our procurement policy.
•Assist with preparation for quarterly Board meetings.
•Support office management tasks.

Other
Review and develop existing policies and procedures (e.g. the Finance Manual).

Please note: Salary of £40k offered for 4 days per week ie £50,000 pro rata.

Executive Assistant to the CEO

Salary: £38,442
Location: Finsbury Park, London (4 days per week, office-based - non-negotiable)
Contract: Permanent | 35 hours per week

Join an organisation changing lives every day

Freedom from Torture is one of the UK's leading human rights charities, dedicated to supporting survivors of torture to heal, recover and rebuild their lives. Their work combines world-class therapeutic care with fearless campaigning to hold torturers accountable and protect people seeking safety. Few roles offer the chance to work this closely with an organisation making such a profound, measurable impact.

Why this role is so exciting

As Executive Assistant to the CEO, you will sit at the heart of a mission-driven organisation working at the frontline of human rights. You'll be supporting exceptional leaders, enabling smooth governance of the charity, and contributing directly to strategic work that strengthens protection for survivors of torture in the UK and beyond.

You'll be based in Freedom from Torture's vibrant Finsbury Park office 4 days per week - a non-negotiable requirement, and an essential part of the role. This is a collaborative, energising and purpose-driven environment where colleagues work closely together, share ideas openly, and genuinely care about the impact they are making.

The role

You will provide high-quality executive support to the CEO and essential governance support to the Chair and Board of Trustees. From expertly managing diaries and coordinating high-profile meetings, to preparing papers and ensuring the smooth running of Board and Committee cycles, your work will make a tangible difference to the effectiveness of the leadership team.

Minute-taking and governance administration have never been more streamlined - the charity's adoption of Copilot transcription tools means you'll have modern AI support to ensure accuracy, efficiency, and high-quality outputs.

What you'll bring (Essential):

• Experience supporting senior leaders - ideally in a fast-paced, high-profile environment
• Strong experience supporting Boards and Committees, including preparing papers, managing governance documentation, and taking accurate minutes
• Comfortable using Copilot or similar AI transcription tools to support efficient minute taking
• Exceptional diary and inbox management skills
• Excellent written and verbal communication
• Impeccable organisation and the ability to manage multiple priorities
• High discretion, integrity, and sound judgement
• Strong interpersonal skills and the ability to work confidently with stakeholders at all levels
• Proficiency with Office 365 and digital collaboration tools
• A proactive, solutions-focused approach - someone who enjoys making systems work better

Why you'll love working here

• A deeply committed, passionate team working for a cause that matters
• A busy, encouraging, community-focused office culture
• The opportunity to influence the effectiveness of a vital human rights organisation
• A leadership team that values innovation, learning and continuous improvement

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Location: 2 days weekly in our London office
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Please note that this role will be closing on Wednesday 4 February 2026 at 9am.

A little bit about the role

Frontline has achieved significant growth and impact in our first 11 years, and we are now recruiting a director to lead on ensuring our culture, operational and financial infrastructure enable us to continue to grow and drive change for children and families.

With a ~£25m budget and ~150 employees we rely on robust systems, a clear strategy and an enabling culture to support people to do great work to achieve our mission. Reporting to the CEO, the director of culture and operations (DCO) will develop our annual priorities and strategy. They will lead on strengthening and further embedding our culture of freedom and responsibility by providing excellent operational leadership across Frontline. To effectively operate a culture of freedom and responsibility we need robust financial controls, excellent governance and strong relationships at our foundation – as DCO you will ensure these foundations are in place – and build on them.

We are an ambitious organisation – we work hard to create an inclusive culture which supports our hard-working teams through data, feedback and technology. As DOC you will lead on galvanising our leadership group to ensure they have the necessary resources, collective focus and communication channels across teams nationally. Frontline is in a strong position. We have a clear strategy, stable finances and strong internal processes so we look forward to welcoming our new director of culture and operations to help build on this, so we can have even greater impact.

Some key responsibilities include:

• People – Lead the people team to identify new and creative ways to further strengthen our culture of freedom and responsibility
• Finance – Manage the head of finance and compliance, supporting them and the finance team to deliver sound financial controls/clear reporting and manage an annual budget of £25m – ensuring financial capability and clear cross-team communication
• Governance – Work with the chair of FARC (and other subcommittees as relevant) to ensure they are taking a strategic view on key issues, providing appropriate challenge and timely decisions (e.g. in budget process).
• Management of external contracts and relationships – Manage the contract governance manager with responsibility for DfE/university contracts and regulatory approval, ensuring effective governance and compliance

Full list of role responsibilities can be found in the job pack.

A little bit about you

You should have strong leadership experience, the ability to balance multiple priorities under pressure, and a track record of shaping organisational culture. Experience in financial management, HR strategy, and operational leadership is essential, while familiarity with charity governance and regulatory compliance would be beneficial.

We’re looking for someone with exceptional communication skills, a collaborative mindset, and a practical approach to problem-solving. If you’re a values-driven leader eager to shape culture, strengthen operations, and support our mission, you’d be a great fit.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.

If you’re interested in finding out more, please email Elise Cronin, Executive Assistant (contact details are in the job pack) to arrange an informal conversation with the CEO.

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

With so many people now using AI to apply for jobs, it is common for applications to be repetitive and nearly identical. There are tell-tale signs when AI has been used, the writing has the same structure, the same tone and the same language. Using AI to clarify your thoughts and sharpen your answers is one thing, but we strongly discourage you from using a tool to generate the substance of your answers. We want your application to demonstrate your skills, as well as show us your thought process, how you respond to problems, what you have learned from different experiences and how you communicate in your own voice. Please be reassured – we are not expecting perfection.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

We are seeking a leader with a hands-on approach to lead our small team of administrative staff and support our Board of Trustees and members to help shape and implement our strategy for the future. You will manage the day-to-day operations of the organisation, translating the strategy into practice to help the organisation grow and deliver real value to our members.

About Us
ACAT is a charity dedicated to advancing Cognitive Analytic Therapy (CAT) through training, accreditation and the provision of continuous professional development to CAT Therapists. Also, through research and promotion of CAT as a valuable and valued talking therapy.

About you
We are looking for someone who is an experienced leader with a knowledge of and understanding of CAT who is:
A strategic thinker
Able to set, manage and report on budgets
An excellent communicator with a proven track record of implementing change

Why Join ACAT
The opportunity to work with dedicated professionals to develop CAT training and the governance of CAT therapists
30 days annual leave for FTE (Pro Rata)
Flexible working arrangements with both home working and some team-based hours each month at the office in Dorchester, Dorset, and attendance at ad hoc meetings and events in person within the UK from time to time.

This is a permanent contract; part-time flexible 14 hours per week subject to successful completion of a 6-month probationary period.

Closing date: Wednesday 11th February 2026