Digital engagement manager jobs
The Social Media Executive is a brand-new role to the organisation, offering a fantastic opportunity for the successful candidate to make the role their own. You will help raise the profile of the Leadership Skills Foundation and engage audiences through social media, supporting our objectives to build visibility, credibility and engagement.
This flexible role is ideal for someone looking to apply and expand their social media expertise. You will be responsible for combining creativity, strong communication skills, relationship management, and organisational ability, to deliver social media plans and content that make a real impact for the organisation and the young people we support.
Previous experience of producing social media campaigns and content that delivers results is particularly important to the role, along with a growth mindset and the ability to foster innovative ways of working.
This is a brilliant opportunity for someone who wants to be part of a movement to empower young people to shape their futures and lead their communities. There will be multiple occasions to build relationships with our centres, strengthen how we celebrate the value our programmes, and celebrate the impact they have on the lives of young people.
You will be a highly creative and organised individual, with a keen eye for detail, a passion for social media, and the ability to produce engaging content that resonates with our audiences. We also encourage a curiosity mindset that looks to trends, data and intelligence to support continuous improvement to our work as a department.
The Social Media Executive role will be key as we drive towards our objective of being recognised as the trusted voice of leadership skill development for all young people and communities by 2033.
Role purpose:
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To develop and deliver social media plans to contribute to wider Marketing and Communications objectives.
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To create compelling content that supports the realisation of the organisation’s new business and retention targets.
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To work with internal and external stakeholders to gather compelling content.
Main duties and responsibilities:
- Planning: Develop and deliver comprehensive social media plans across platforms. Assist with social media strategy and execution to support organisational objectives. Support with the integration of plans into wider communication planning and needs. Integrate key business intelligence and context provided by colleagues and teams into plans.
- Content creation: Develop and schedule engaging content applying broad platform experience (including LinkedIn, X, and Facebook, with the potential to expand to other platforms)
- Community management: Monitor channels, respond to comments, DMs, and mentions, foster positive interaction and manage the brand’s online reputation.
- Performance analysis: Track and analyse social media performance using data insights, and present results, learnings and recommendations. Refine plans based on performance.
- Relationship management: Build positive working relationships with internal teams and external partners, supporting collaborative content creation and delivery.
- Research and insight: Monitor trends, audience insights and competitor activity to inform content and continuous improvement.
- Equality, compliance and governance: Embed equality and diversity requirements both within our promotional activities. Comply with Data Protection Act 2018, GDPR, and Accessibility requirements in all working practices maintaining confidentiality, integrity, availability, accessibility, accuracy, currency and security of information as appropriate.
- General responsibilities: Support with digital marketing activities when required, ensuring alignment with overall marketing objectives. Undertake such other duties temporarily or on a continuing basis, as may reasonably be required, commensurate with the grade, and undertake any other tasks as directed by the Line Manager (or nominee).
Skills, experience and knowledge
Required/essential:
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Social media experience: Knowledge of current social media platforms, algorithms, trends, and best practices. (E)
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Strategic thinking: Ability to develop and implement effective social media plans aligned to organisational objectives. (E)
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Creative thinking: Creative flair and ability to produce visually appealing content. (E)
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Organisational skills: Ability to manage multiple projects simultaneously, prioritise tasks, meet deadlines and work to budgets. (E)
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Communication skills: Excellent written and verbal communication skills with an ability to adapt content to different audiences and formats. (E)
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Relationship management: Ability to work collaboratively with internal and external stakeholders. (E)
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Analytical skills: Ability to interpret data and report on KPIs. (E)
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Software: Experience using social media management and scheduling tools (e.g. Hootsuite, Meta Business Suite or similar). (E)
Desired:
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Support influencer outreach and collaborations. (D)
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Design or video editing skills (e.g. Canva, CapCut or similar). (D)
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.
This role sits at the heart of Endometriosis UK working closely with the Community Engagement and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators based in England and Wales to facilitate the delivery of our support services through our network of volunteers.
At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we do. The empathy, generosity and commitment of our volunteers enables us to run all our support services, ensuring we can help and support all those affected by endometriosis.
The Scottish Development Coordinator plays a key role in ensuring we support and grow a thriving volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers in their chosen roles. The Scottish Development Coordinator will ensure volunteers are supported at every stage of their journey to ensure those accessing our support services are well supported whilst ensuring the volunteer contributions are recognised and their achievements celebrated.
The post holder will help to expand our reach in Scotland to help raise the charity’s profile and ensure we are delivering vital supportive services to everyone affected by in Scotland this includes work with the wider team to develop exciting new projects to achieve our ambitious goals.
Closing date for applications: 10am Wednesday 11th February 2026
Interview dates: The interview process will consist of 2 stages. Initial interview will take place online week commencing 23rd February followed by a second-round interview in person.
Location: Home-based in Scotland
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you the experienced charity leader that will take our operational delivery to the next level?
The Operations Manager is a new leadership position that will play a pivotal role in the delivery of FFLAG’s operations which span online, offline, and local group support for parents and carers of LGBT+ loved ones. We also want you to bring experience of fundraising to help ensure we stay financially secure for the long term.
About FFLAG
FFLAG is a national voluntary organisation and registered charity and is the UK’s longest established parent support charity in the LGBT+ sector. Our history began in the grassroots parent helplines of the 1960s, grew through the 1980’s and 90’s as we supported anxious parents and fought against the discrimination of Section 28, becoming a formally registered charity in 2000.
Our work sounds simple, but it is life changing. We help parents and families understand, accept and support their LGBT+ family members with love and pride.
We offer a range of support options spanning 121 online and helpline support services, to a UK-wide monthly group Zoom meeting and face to face local groups. We also have an extensive collection of online resources and guides. We attend as many Pride events as we can and our work supports thousands of families every year. This support is provided by an active base of FFLAG volunteers who are parents of LGBT+ children themselves, supported by other volunteers and allies.
In addition to our support work, FFLAG advocates for the full human and civil rights of LGBT+ individuals. FFLAG speaks out and acts to defend and enhance those human and civil rights.
What this job is all about
Simply put, as Operations Manager you will ensure the charity's activities are effective, sustainable, and aligned with our mission to support families with LGBT+ members
Reporting directly to the Chair, working closely with the Board of Trustees and supported by a part-time Volunteer Engagement & Events Coordinator you will:
- Lead and supervise the daily operational functions, ensuring smooth and compliant delivery of services.
- Lead fundraising activities, including grant applications, donor stewardship, and partnership development.
- Manage and support staff and volunteers, nurturing a positive, inclusive, and collaborative culture.
- Support the Trustees to ensure compliance with all relevant UK charity legislation and regulatory requirements (e.g., Charity Commission, safeguarding, risk management, data protection).
- Collaborate with the Chair and Board of Trustees to develop and implement strategic plans, with clear KPIs and measurable outcomes.
What else might you be involved in?
Because this is a new role we expect to learn together about what additional activities you can support us with beyond the key priorities mentioned above. This could include helping us to:
- Monitor and report on operational performance, identifying opportunities for innovation and growth.
- Oversee financial management including budgeting, forecasting, and reporting, ensuring resources are used efficiently and transparently.
- Oversee communications and stakeholder engagement, including public relations, digital presence including website and social media, and community outreach.
- Act as an ambassador for FFLAG at events, forums, and in collaborative partnerships.
What are the skills and attributes you will need to be successful?
As the most senior employed position in the charity, we need an experienced operational leader that can grow with us. You will be self-motivated and enjoy working independently without the need for close supervision.
In terms of specific areas of skill or experience we are looking for people who can demonstrate previous experience of:
- Operational Leadership: Demonstrable experience in a senior operations role, ideally within the charity or voluntary sector.
- Fundraising: Experience supporting or leading fundraising campaigns and developing income streams.
- Governance: Knowledge of UK charity governance and regulatory compliance.
- People Management: Confident in leading, motivating, and developing a small team and volunteers.
- Commitment to Inclusion: Passionate about equality, diversity, and supporting the LGBT+ community and their families.
As an experienced leader we would also expect you to have:
- Financial Acumen: Proven ability to manage charity finances, budgets, and reporting processes.
- Communication: Excellent written and verbal communication skills; able to represent the organisation externally.
- Strategic Thinking: Able to translate vision into actionable plans and execute effectively.
- Problem Solving: Resourceful, adaptable, and solution-oriented approach to challenges.
- Digital Skills: Comfortable with digital tools and platforms, social media, and remote/hybrid work practices.
Why join us?
FFLAG is a mission driven charity that makes a real difference to the lives of parents and carers and their LGBT+ loved ones. Our work matters. And we know we can get even better in how we deliver.
That’s where this role comes in. It’s an amazing opportunity to grow as a leader whilst helping us manage our growth and deliver excellent support services.
We offer flexible remote working – we expect 3 days per week of effort but how you deliver that is open to discussion. And we are offering what we believe is a competitive financial and benefits package for the role.
How to apply
Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer three screening questions about your skills and experience.
We plan to do first-round interviews through February and are hoping to appoint to the role in March.
Closing date for applications is Friday 30th January.
Our mission is to support families with LGBT+ members
The client requests no contact from agencies or media sales.
By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed £0.8bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build stronger communities and a fairer society.
It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years.
Find out more about our values and what we do by visiting our website.
Our values are: People First, Curious, Bold, Collaborative, Accountable
About this role:
Reporting to the Head of Policy and Communications, the Policy and Communications Coordinator will support SIB’s track record of sector, government and media engagement, notably the high standard of publication set through its media partnerships with Tortoise and the Financial Times, its contributions to the policy landscape in the social sector, and its in-house data analysis and insight generation. This new post will contribute to SIB’s ongoing communications and public policy work and its reach and influence, building on a growing base of expertise across SIB’s three strategic priority areas: Green Transition, Infrastructure and Services.
Key responsibilities
1. Support the Head of Policy and Communications to deliver the Policy and Communications strategy for SIB.
2. Making use of media and parliamentary tracking software keep abreast of SIB’s strategic policy areas, sharing accessible updates and digests of relevant legislation and central and local government programming and media coverage.
3. Attend / watch online relevant parliamentary committees, All Party Parliamentary Groups (APPGs) and Commons and Lords sessions, capturing relevant outcomes and identifying MPs and Lords that SIB should seek to work with / influence.
4. Support the Head of Policy and Communications to identify a key parliamentary contacts list. Create tailored communications for these key contacts which share relevant statistics and case studies from SIB’s portfolio, alongside policy influencing lines. This will include drafting questions and briefings where relevant, and ensuring that regular contact is maintained.
5. Support the drafting of consultation responses and press releases using SIB’s core messaging, reporting, research and data.
6. Support SIB’s annual party conference attendance with coordination and administration in advance and in person.
7. Support the Head of Policy and Communications with attendance at influencing meetings and webinars with, for example, the Association of Decentralised Energy, Community Energy England, Locality, Better Society Capital, the Access Foundation and others.
8. Draft internal and external copy for newsletters and the SIB intranet and website.
9. Monitor the press email address and support correspondence with journalists on reactive and proactive stories.
10. Attend and provide oversight to the Social Investment Forum, as part of SIB’s secretariat and hosting.
11. Write, edit and produce engaging and relevant content at pace for web, social media and e-newsletters, as well as earned and paid channels.
12. Management of external suppliers of communications and policy activities, including agencies, designers, consultants and think tanks.
13. Work with the Marketing Manager, Marketing and Events Coordinator, Business Development Manager and wider team to deliver successful external events with customers, stakeholders and partners including attendance at Party Conferences.
14. Work in line with the organisation's values, principles and processes to achieve operational excellence.
15. Adopt our continuous improvement and learning ethos
16. Support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I
17. Support and contribute to the implementation and delivery of SIB’s strategy
18. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required
Core competencies
- Previous experience of working in a public policy, PR, marketing, external affairs or communications role
- Excellent writing skills
- Good research skills, with an ability to absorb large amounts of information at pace, including in unfamiliar policy areas and produce cogent syntheses
- Strong collaboration skills, with the ability to work effectively teams across functions in an integrated way
- Good established networks through experience in a similar role, and a commitment to expanding those networks to support SIB’s strategic aims
- Experience of building effective media partnerships
- Good working knowledge of data-driven storytelling in a variety of outlets from organisation websites to mainstream media and confidence in interpreting data and understanding the key points to be drawn from it to gain traction in media and campaigning environments
- Experience of developing and delivering effective communications campaigns, including through a range of digital channels
- Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
- Strong understanding of UK political context, especially as it concerns the social economy, and parliamentary process
- An understanding of how to promote research, policy papers, data analysis and other activities of a think tank and consultancy
- Excellent IT skills and the ability to learn new programmes quickly
Desirable competencies
- Data visualisation skills
- Data storytelling
- A good aesthetic eye and ability to shape images, visuals and formatting, and to liaise confidently with designers
- Understanding of the UK charity and social enterprise sectors
Education / Professional experience
- Experience in policy, research and media
- Experience of collaborative working across teams
- In-depth digital communications expertise
We believe in the power of the social economy to build a more equal society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is thrilled to partner with Christian Aid, to hire their new Web Optimisation Manager, to work in either London, Cardiff, Edinburgh or Warrington. The Web Optimisation Manager is a strategic, user-focused digital optimisation specialist with strong experience in SEO, CRO and UX on large or complex websites. You are confident using data and insight to diagnose issues, test improvements and demonstrate impact — particularly in fundraising or purpose-led environments.
By combining strong SEO leadership, CRO and UX expertise, and advanced analytics, you will identify performance issues, diagnose barriers to engagement, and deliver measurable improvements — always putting users first and aligning with Christian Aid’s values.
Key responsibilities:
- Develop and implement technical SEO, AEO, and site architecture strategies to improve platform health and attract relevant traffic.
- Deliver key technical SEO projects (crawlability, indexation, schema, site performance), alongside audits, keyword and competitor research, and backlink analysis.
- Lead tag management, server-side tagging and customer data platform integration to ensure accurate tracking.
- Review and optimise user journeys, UX and CRO, identifying conversion barriers and using behavioural insights, A/B testing and technical improvements to maximise impact.
- Line manage and support a Digital Performance Advisor, fostering a high-performing, insight-led team
Essential experience and skills:
- Strong experience in technical SEO, CRO and UX, with a proven track record of improving user journeys and conversion is essential
- Experience working with charities and non-profit organisations
- Highly proficient in Google Analytics 4, SEMrush (or equivalent), Google Tag Manager, Hotjar or Contentsquare, Power BI and Looker Studio
- Experience developing and delivering CRO strategies, including A/B and multivariate testing
- Working knowledge of CMS platforms such as Drupal, with basic HTML and CSS understanding
- Confident people manager with experience leading and coaching specialists
Closing date- Rolling. Applications are now being reviewed on a rolling basis. Please apply today!
- Salary and location- £48,937 in London (Waterloo). £44,056 in Cardiff, Edinburgh, Warrington.
- Hybrid working- 2 days in the office, 3 days working from home.
- Full-time, permanent.
- Snapshot of their benefits- 25 days holiday, plus bank holidays, increasing with length of service. Career break after 2 years of service.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are seeking a Head of Digital, Data and Technology to lead and shape our digital infrastructure, data governance and analytics capability.
Head of Digital, Data and Technology
Location: Head Office, Regents Park, London NW1 – Hybrid + Some travel required
Salary: C. £90,000
Purpose of the role
The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common, we are all conservationists, and passionate about restoring wildlife.
In this role, you’ll guide and empower ZSL on its digital, data and technology journey, building confidence and capability across the organisation in how tools, data and insight are used to drive real impact.
You will play a key role in designing and delivering user-focused technologies, improving operational efficiency, and strengthening how we tell our conservation stories through data and digital innovation. By delivering user-focused technologies, improving operational efficiency, and strengthening our conservation storytelling, this role will evolve and future-proof ZSL’s digital ecosystem while supporting our mission to protect and restore nature in the UK and around the world.
This post is a blended role for office and home working; some travel to Zoo sites will be required.
Key Responsibilities:
Digital leadership and transformation
- Define and deliver a transformative digital, data, and technology vision aligned with ZSL’s strategic goals, embedding innovation to drive measurable impact on conservation outcomes and supporter engagement.
- Provide strategic oversight of IT operations, ensuring services align with organisational objectives, enable innovation, and support long-term growth.
- Lead ZSL’s digital transformation journey, championing system integration and adoption of digital solutions to foster a culture of digital literacy across the organisation.
- Design and implement change management strategies, readiness assessments, and adoption plans to ensure smooth delivery of digital initiatives and high-quality user experience.
- Engage and influence senior stakeholders across the organisation to secure buy-in and alignment on digital priorities.
Systems and infrastructure
- Identify, develop, and implement accessible, user-focused technologies and environmentally sustainable solutions that enhance organisational efficiency, impact, and engagement.
- Ensure IT infrastructure is robust, scalable, and reliable to meet future organisational needs while adhering to sustainability commitments.
- Increase organisational resilience by proactively managing risks associated with digital projects, including cyber security threats, data breaches, and system downtime.
- Develop, maintain and connect databases, platforms and tools to enable effective and improved ways of working across ZSL systems.
Data, Analytics and Cyber Security
- Establish and maintain strong data governance frameworks that ensure data integrity, compliance, and security, positioning data as a strategic organisational asset.
- Drive integration across key datasets and applications holding conservation, science, and supporter content using analytics tools such as PowerBI and middleware.
- Lead insights-driven decision-making by leveraging analytics to optimise user experience, operational efficiency, and storytelling impact for all stakeholders.
- Oversee cyber security strategy, including policy, risk management, incident response, and reporting to the executive team, ensuring organisational resilience.
People Leadership
- Lead, develop, and inspire high-performing digital and system users and IT teams, fostering a culture of collaboration, innovation, and continuous learning.
- Build capability across the organisation to enhance digital literacy and adoption of new technologies.
About You
- Extensive experience in IT, digital, data, or technology leadership roles, demonstrating increasing responsibility over time.
- Proven track record of developing and delivering organisational digital and ICT strategies.
- Broad experience across multiple IT and digital disciplines.
- Experience managing budgets with a focus on cost-effectiveness and value for money.
- Demonstrated success in leading and developing large, high-performing teams.
- Outstanding leadership and strategic thinking capabilities, with the ability to set vision and direction.
- Deep understanding of data ecosystems, including platforms, governance, and insight generation.
- Strong grasp of technical data concepts, including databases, data science, business intelligence, analytics, and cloud technologies.
- Thorough knowledge of data governance principles, data ethics, relevant regulatory frameworks (e.g., GDPR), and cyber security best practice.
- Highly skilled at influencing and building relationships at senior organisational levels.
- Strong commitment to creating a culture that lives ZSL values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical).
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
Closing Date: 8th February 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. TAKE OUT IF NOT FEMALE ONLY
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Havant
Salary: £35,482 - £38,224
Hours per week: 37
Contract Type: Full Time/Permanent
Reference Number: STOPDA811
Main Purpose and Scope of the Job:
This is an exciting role in an ambitious and growing charity that supports all people affected by domestic abuse.
Working closely with the Business Development Director and Business Development Manager the Fundraising Manager will play a pivotal role in the creation, development and implementation of a robust and diverse fundraising strategy that contributes to the overarching income generation strategy, that meet both current and future operational needs
Participate in the development of Stop Domestic Abuse’s fundraising strategy and lead on the implementation and delivery of fundraising ensuring all fundraising objectives and KPI’s are met.
Identify and cultivate relationships with new, corporate partners, individual donors, major donors, foundations, and other potential supporters, increasing their awareness of SDA.
Create, launch and manage supporter stewardship and recognition programmes to ensure corporate donors and partners feel valued and engaged with the organisation, you will be key in maintaining long-term relationships.
Develop and maintain a portfolio of potential corporate and high net worth supporters through regular research and networking and attend events and meetings with potential donors.
Expand current fundraising activity to create new opportunities by promoting Stop Domestic Abuse.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Agile - London Head Office (SE5 8FJ)/Home
The Salvation Army, the UK’s leading social welfare charity, is seeking a direct marketing expert to lead its newly formed Supporter Acquisition and Innovation Unit and provide strategic leadership, direction, and management of the annual acquisition programme.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Individual Giving is a key, senior role in the Individual Giving Section, overseeing the development and delivery of multi-channel direct marketing activities that inspire and motivate many thousands of new supporters to join the charity’s donor base each year. The post also leads the development and implementation of new acquisition products from concept to launch and meeting an annual fundraising target of approximately £1M. The role leads a unit of three people including one direct line report.
The successful candidate will have
- Extensive expertise in all aspects of direct marketing, specifically acquisition, including detailed knowledge and experience of how best to maximise both offline and online channels, as well as successfully implementing new and innovative products or offers.
- Experience in successful strategic planning, management and implementation of strategy will be critical as well as strong communication and interpersonal skills.
Candidates must be highly organised project managers with excellent leadership and people management skills and the ability to think analytically and critically. They will also possess skills in creative development and, finally, have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ.
Closing date: Monday16th February 2026 at 9am.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Content Creator & Celebrity Manager
Contract type: 1-year Fixed term contract, 35 hours per week.
Location: London, UK.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £48,867 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Global Media and Celebrity Team is part of WaterAid's award-winning Communications and Fundraising Directorate. We lead the organisation’s UK and global news and PR strategies, manage media relations for UK and international media outlets and journalists, develop and deliver creative, innovative campaigns, and support other WaterAid global offices with their press and communications.
The talent function ensures we have a portfolio of high profile talent, content creators and influencers to meaningfully drive awareness, raise funds and action for our work.
About the role
The Content Creator & Celebrity Manager, leads WaterAid’s digital talent strategy to drive and elevate our ambitious communications, fundraising and influencing activities. Aligned with our strategic aims, this role is responsible for identifying, and engaging digital talent and their teams, by bringing their know-how, cultural connections and entrepreneurial flair to deliver impactful results.
In this role, you will:
Lead on delivering a digital talent strategy for WaterAid’s brand, fundraising and political campaigning activities that aligns with the social and digital teams aims:
- Building on the exposure from the #TeamWater campaign in 2025, lead on engaging the YouTube creator community to strategically engage and meaningfully grow our Gen Z audience on the channel.
- Drive and deliver strategic online and offline talent engagement for WaterAid UK organisational priorities, securing talent, creator and influencer support for key communications campaigns and projects
- Lead in developing ideas and implementing new income streams with talent online and on social channels.
- Lead with internal and external stakeholders and help shape decisions around how to progress projects.
- Responsible for strong relationship building and management with talent and their agents, and ensuring they deliver on their commitments.
To be successful, you will need:
- 4 years+ Proven experience of working with high-profile personalities (celebrities and influencers and content creators)
- Experience of creating content for and strategically growing YouTube channels
- Extensive experience in and knowledge of digital marketing and social media – spanning earned, owned, shared and paid
- Established network of media contacts, talent agents, or content creators.
- Proven experience of generating income streams through talent and online engagement activities
- Experience of delivering impactful talent-led activities that achieve earned and shared reach for campaigns across different digital channels.
- In depth technical expertise (for example, in the mechanics of video creation) is not essential. Knowing where to get great content and how to get it seen is.
- Demonstrable creativity to develop new ideas, collaborate with others and spot opportunities for growth.
- Experience of delivering earned and shared reach for campaigns via talent support
- An experienced and confident presenter/negotiator used to dealing with both internal and external clients
- An effective decision maker, and able to ground decisions in what will make most impact towards the achievement of the strategy.
- Proven experience of working with in-house media teams or directly with the media on celebrity opportunities
- Crisis communications, risk management and safeguarding management experience; proven ability to remain calm in challenging situations.
- Experience of managing projects and motivating others and driving change.
- Understanding of diversity, equity, and inclusion practices in communications
Although not essential, we’d prefer you to have:
- Experience working within the non-profit or social impact space.
- Experience in strategic communications in an international, matrix organisation
- Familiarity with fundraising campaigns and donor engagement.
Closing date: Applications close 12PM UK TIME Monday 2 February 2026. Interviews are expected to take place week commencing 9 February 2026.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
UK Benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



About The Public Interest Law Centre
The Public Interest Law Centre exists to challenge unlawful state practice and systemic injustice through legal representation, strategic litigation, research and legal education. We specialise in public law, actions against public authorities and public inquiries, bringing cases to court for individuals and grassroots groups who have been treated unfairly.
We hold government and public bodies to account, challenge unlawful policies and practices, and promote access to justice for marginalised individuals and communities. We will not rest until we achieve a fairer and more equitable society.
About the Role
As Fundraising Manager, you will work closely with the Director to execute and implement PILC’s fundraising strategy, with a specific focus on trusts and foundations. You’ll be an experienced fundraiser with demonstrable experience in securing significant income from trusts and foundations.
Position: Fundraising Manager
Responsible to: Director
Location: Cambridge Health, London (E2) / Hybrid working - two days per week in the office
Hours: 35 hours per week (full-time), or part-time (4 days per week) with core hours of 10am–4pm.
Salary: £40,013 per annum pending RPI-linked cost-of-living uplift (full-time)
Main Responsibilities
- Develop and maintain a strong, strategic pipeline of trust and foundation prospects aligned with organisational priorities and funding needs.
- Grow PILC’s individual donor and supporter base.
- Work closely with the Director and project teams to translate power-building and legal work into clear, compelling funding propositions.
- Manage the full grants cycle, ensuring excellent stewardship and compliance with funder requirements.
- Cultivate new relationships with trusts and foundations and steward relationships with existing funders.
- Secure significant income from trusts and foundations, including multi-year and six-figure grants.
- Ensure all fundraising activity complies with PILC’s Ethical Fundraising Policy and relevant regulations.
Annual leave and benefits
- We offer 25 days of holiday per year, plus additional time off over Christmas when our office closes
- A 7% employer pension contribution and option to join our Salary Sacrifice Pension Scheme
- Flexible working around our core hours of 10am – 4pm
- Laptop and mobile phone
- Support and supervision
- Learning and development budget
- Access to our 24-hour Employee Assistance Programme
- Enhanced support when you need it most, including enhanced maternity pay and sick pay
Please review the recruitment pack before applying which contains:
- Background information about PILC
- Information about the selection process
- A detailed role description and person specification
- Application form
- Equality & Diversity monitoring form
How to apply: Please submit your completed application form and equality and diversity monitoring form to the email address in the recruitment pack by the closing date: Friday 30 January 2026 at 12pm.
Interviews will commence the week beginning 9 February 2026.
Please note, we do not accept CVs.
PILC exists to challenge systemic injustice through legal representation, strategic litigation, research and legal education.
The client requests no contact from agencies or media sales.
The Role
As Wilder Learning Manager, you’ll lead a small, passionate team delivering inspiring outdoor learning and engagement programmes that connect schools, educators and young people with nature across Sussex. You’ll oversee the delivery and ongoing development of high‑quality accredited training, INSETs, school sessions and advice that supports schools to improve their grounds for nature and outdoor learning.
You’ll be an enthusiastic and confident leader, able to step into delivery when needed, and excited by innovation, collaboration and partnership working. Bringing experience of managing people, you’ll foster a positive, supportive and inclusive culture, encouraging creativity, continuous improvement and professional development.
This varied role combines leadership, project management and hands‑on involvement, playing a key part in ensuring our learning offer inspires and empowers educators and young people to connect with, care for and benefit from nature across Sussex’s land and marine environments.
A valid drivers licence is required for this role.
This role is subject to an Enhanced DBS with Barred List check
The Person
You will be a professional, values-led leader who enjoys supporting others to do their best work. You’ll bring a positive, practical and reflective approach; enabling you to navigate complexity, manage competing demands and support decision-making. You’ll be comfortable building trust, having honest conversations, and creating space for others to grow; balancing encouragement with clear expectations.
You’ll be organised and reflective, able to manage your time and priorities while remaining approachable and supportive. You’ll share Sussex Wildlife Trust’s commitment to inclusion and safeguarding, and reflect our values in your practice. You’ll demonstrate a personal passion for wildlife, outdoor learning and the benefits nature connection for young people in Sussex, which will underpin everything you do.
We exist so that future generations can experience the joy and well-being that comes from connecting with nature in Sussex
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: 9months Fixed Term Contract - (Maternity Leave Cover)
You’ll be joining a team dedicated to raising vital year-round income and making Crisis supporters feel valued and inspired. This role will support the delivery of our Legacy Programme, as we continue to grow this source of sustainable income and inspire more supporters with this unique way of giving.
About the role
Legacies sit at the heart of our new Brand, Marketing and Fundraising Strategy as one of our highest-priority income streams. As Individual Giving Executive, you’ll play a key role in delivering a programme of stewardship, marketing and acquisition that has driven significant growth in recent years.
As we continue to utilise and test new channels and audiences, you’ll be using creativity and innovation to develop campaigns and communications to inspire people with this way of giving. By collaborating with colleagues from across the organisation and our trusted partners, you’ll be bold in delivering an impactful stewardship programme that nurtures our supporters’ consideration. You’ll take an equitable approach in sharing stories of people experiencing homelessness, to deepen our supporters’ engagement and bring them closer to our mission.
About you
We’re looking for an organised project-manager and ideally someone with experience of delivering communications to a mass audience and/or digital acquisition. You’ll be an excellent communicator, online and in print, and be comfortable having tactful conversations with our supporters.
As this role is temporary maternity cover, we’re looking for someone who can hit the ground running and get involved with multiple projects straight away. To be successful in this role you will:
- be an effective project-manager, adept at engaging and influencing stakeholders and fostering collaboration to achieve objectives
- enjoy thinking creatively and using storytelling to bring complex issues to life
- be confident in your communication skills, whether writing persuasively for a specific audience or talking 1:1 with a supporter of Crisis
- be comfortable using digital platforms and technology and working with data to improve outcomes
- take an organised and proactive approach to managing your workload and balancing different priorities
- be a solutions-focused problem solver and ready to adapt to a changing environment
Previous experience in direct marketing or stewardship is essential, ideally within a fundraising or legacy context. Most of all we’re looking for a candidate who’s passionate about ending homelessness and can play an active role in a busy, diverse and dynamic team.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 8th February 2026 at 23:59
Interviews will take place week commencing 16th February 2026, online via MS Teams
Interview process: Competency based interview.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Head of Public Affairs, Media and Digital Communications
Cardiff
£71,816 pa rising incrementally to £73,207 pa
Fixed term contract until March 2028
Full time – 35 hours per week (happy to discuss flexible working)
Our client is looking for an experienced and politically astute Head of Public Affairs, Media and Digital Communications to help shape their work, influence decision‑makers and strengthen the voice of working people across Wales.
Do you have experience in working in or with trade unions, political institutions, political parties or public affairs organisations, with a strong understanding of how political decisions are made?
Can you lead and develop a communications team, delivering high‑quality, timely and strategic outputs across press, digital and social media?
Do you have strong analytical skills and political judgement, with the confidence and ability to respond quickly to fast moving events and changing contexts?
Do you have knowledge and understanding of current key issues in Wales and the UK more broadly around employment, the economy, society, trade unionism and politics- and can you apply this insight into communications and public affairs work?
In this role you’ll be working with unions and other organisations to deliver their priorities and will take the lead on building and maintaining effective relationships with elected representatives, advisors and civil servants across pollical parties. As well as having excellent interpersonal skills, the successful candidate will also need to demonstrate they can operate confidently in a political environment, influence decision‑makers and represent our client with authority. You’ll also work closely with the General Secretary and senior leadership team to align political engagement with communications strategy, ensuring the organisation's voice is clear, consistent and influential.
You will also be responsible for monitoring and evaluating the impact of political and communications activity, using insight and data to refine and strengthen their work.
They’re looking for someone who can demonstrate:
-
A strong personal commitment to equality and diversity and the aims and values of our client
- Excellent organisational, planning and time management skills
- The ability to act as a confident spokesperson, with outstanding written, digital and verbal communication skills.
- An understanding of trade union values, campaigns and structures
- The ability to work collaboratively with senior leaders, unions and partner organisations
Desirable:
- Experience working in a bilingual (Welsh/English) communications environment
Our client is particularly keen to receive applications from Black, Asian and minority ethnic (BME) applicants who are underrepresented in this part of the organisation but also welcome applications from any candidate.
The closing date for completed applications for this post is 12 noon on Wednesday 11 February 2026.First round interviews will be held on Thursday 19 February 2026 with second round interviews scheduled for Wednesday 4 March 2026.
First round interviews will be conducted in person at their Cardiff office. Second round interviews will be conducted in person at their London office.
Staff enjoy a good benefits package including final salary pension scheme and other benefits.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
The Marketing and Campaigns Manager is responsible for the delivery and implementation of the company’s marketing, campaigns and district event activity. You will lead on the planning and delivery of integrated marketing and engagement strategies and brand activations that enhance visibility, support our five-year business plan and strengthen stakeholder relationships. This role will require creativity, organisation, collaboration and a strong ability to deliver results.
Key Duties and Responsibilities
Campaigns, Content Creation and Management
- Schedule and manage the annual marketing calendar in line with company objectives.
- Develop tailored campaigns for audiences to drive member engagement, brand and district awareness.
- Plan, execute and optimize campaigns across digital and print channels.
- Develop campaign toolkits and templates to support member participation.
- Maintain accurate and timely content on the company’s websites and channels to reflect the brand values, activity and evolving reputation.
- Plan and update all social media accounts including but not limited to Meta and LinkedIn with responsibility for growth targets.
- Scope, manage, develop and distribute required marketing materials using digital and print platforms
- Actively collate and report on all aspects of marketing and communications for internal and external purposes and consider innovation/service improvements where appropriate.
- Set and monitor KPIs across campaigns and events for continuous improvement.
- Work with external agencies managing the creative process to deliver on time and in budget.
Brand and communications
- Assist in the planning and delivery of a new brand identity and brand proposition
- Maintain an accurate and relevant image library and logo library for communications purposes, with the ability to do necessary editing.
- Maintain accurate and up-to-date membership materials for use in member communications.
- Responsible for sourcing, designing and maintaining an up-to-date bank of corporate assets.
- Act as brand guardian for all corporate content and visual identity.
- Prepare and deliver executive communications on behalf of senior leaders as needed.
- Lead on presentations and meetings with member businesses as required.
- Support accurate recordkeeping of the contact database.
Event Planning and Delivery
- Lead the planning, delivery, promotion and evaluation of campaign focussed events.
- Oversee the annual events calendar across the company, ensuring they are in line with company objectives.
- Manage supplier and venue relationships, ensuring events are delivered on time and within budget.
- Collaborate across departments to ensure events align with wider business objectives and advise on requirements as needed.
- Ensure events meet company quality and branding standards.
- Lead on promotion of events and attendee engagement strategies.
- Monitor spend to ensure events remain within budget and collect post-event feedback for continuous improvement.
Person Specification
- Marketing experience gained through working in direct response, member marketing or similar, likely to require at least 5 years prior relevant experience.
- A flexible approach, professional outlook and positive attitude is essential.
- Ability to thrive in a fast-paced environment, with flexibility to manage changing priorities, with proven ability to adapt.
- Collaborative team member, able to work across teams with peers in other departments to help further projects
- Confident interpersonal and communication skills for face to face and remote interactions.
- Excellent copywriting skills along with an aptitude for proof reading.
- Experience having written copy and created content for social media
- Exceptional personal planning and organisational skills.
- Adept at independent working taking accountability for own workload and timely deliverables of work.
- Strong planning and time management/multi-tasking skills, with the ability to take the initiative and work independently with little supervision yet maintaining regular communication within the team.
- Ability to work to tight deadlines whilst caring to ensure a high standard of work quality.
- Demonstrable success leading multichannel campaigns.
- Proven experience managing and delivering events to high standards.
- Strong project management and organisational skills.
- Confident in managing stakeholders, suppliers and cross-functional teams.
- Proficient in Word, Excel, PowerPoint and CRM systems.
- Proficiency in digital marketing tools, not limited to Canva, Campaign Monitor and WordPress.
How to apply
To apply for this role, please send a maximum 1-page supporting statement and your CV.
Shortlisted candidates will be invited to interview no later than the w/c 02 March 2026. We will be reviewing applications as they come in and reserve the right to close the application early if appropriate.
The client requests no contact from agencies or media sales.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
About the role:
The Supporter Acquisition Manager leads the strategy and delivery of our acquisition programme, with a focus on digital and face-to-face recruitment. This critical position focuses on driving growth and recruiting new supporters, developing and leading the team to deliver campaigns that bring new supporters on board and deliver long term value, with a key emphasis on expanding the digital acquisition stream and delivering on our hybrid model of face-to-face acquisition. The ideal candidate will bring both digital acquisition experience as well as face-to-face experience, and a strong understanding of how to engage with diverse audiences. This role is critical to driving sustainable growth in supporter numbers and unrestricted income.
The role will work predominantly across face-to-face and digital channels, guiding strategies, creative development, performance analysis, and budget management.
This role works closely with the Supporter Development and Legacies Manager to ensure the holistic approach to supporter acquisition and development, attracting donors to fuel sustainable long-term income.
About You:
ESSENTIAL
• Proven track record of success in supporter or customer acquisition, with experience managing and forecasting large budgets.
• Demonstrable experience of writing, developing and implementing supporter acquisition strategies with evidence of improvements in long-term value.
• Strong knowledge of digital and direct marketing strategies, including campaign planning, delivery, and evaluation.
• Track record of delivering results against ambitious supporter recruitment and income targets.
• Confident in forecasting, performance analysis, and data-driven decision-making.
• Experience managing external agencies and suppliers.
• Excellent project management and organisational skills.
• Strong communication and relationship-building skills with internal and external stakeholders.
• Familiarity with CRM systems and marketing automation tools.
• Understanding of GDPR and data protection in a fundraising context.
DESIRABLE
• Experience working within the charity or non-profit sector.
• Knowledge of supporter journeys and donor engagement best practice.
• Experience in testing and optimising acquisition channels for improved ROI.
• Experience of acquisition channel modelling and forecasting for return on investment.
• Key Performance Indicators (KPIs)
HOW TO APPLY
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 1st February 2026. Interviews scheduled to take place 10th and 11th February 2026.
Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB7
Location: London (Hybrid)
Salary: £49,613 - £55,125, based on full time hours (35 hours per week)
New employees typically start at the beginning of their pay band.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
You may also have experience in the following: Supporter Acquisition, Fundraising, Supporter Engagement, Supporter Care, Customer Services, Telemarketing, Call Centre, Fundraising Assistant, Fundraising Administrator, Customer Service Advisor, Acquisition Manager, Customer Service Assistant, Customer Service Representative, Charity, Third Sector, NFP, etc.
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