Digital experience manager jobs

Z2K has a clear 2025–2030 strategy and a strong reputation for principled, evidence‑led campaigning rooted in frontline experience. The external environment is volatile: rising poverty, political contestation around welfare and housing, and tightening funding conditions.

After a long‑standing Chief Executive stepped down in late 2025, the organisation has been led by an Interim Chief Executive. The permanent appointment is therefore a moment of consolidation and renewal. The next Chief Executive will provide long‑term stability, sharpen strategic focus and define the organisation’s next phase.

Z2K faces structural pressures common to many charities of this scale: rising costs, reliance on grant funding, growing demand and increasing scrutiny. The Chief Executive must do two things at once:

• Increase measurable impact of our advice services and advocacy work on inadequate incomes and high costs.

• Build a financially resilient, well‑run organisation capable of sustaining that impact.

This is not a figurehead role. It requires leadership with grip, political judgement and commercial realism.

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:         

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including   experience of exploring clients’ problems and identifying appropriate next steps. 
• An understanding of the main enquiry issues involved in assessing clients’ problems
• Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephon
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Monday 16 March 2026

Interviews: Friday 20 March 2026

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Chief Executive Officer

Paul’s Place
Yate, South Gloucestershire (Hybrid – minimum 3 days onsite)
£65,000 | Full-time (35 hours per week) | Permanent

After 30 years of impact — and with a new purpose-built Hub — Paul’s Place is ready for its next chapter.

Following the retirement of our CEO, we are seeking an exceptional charity CEO to guide us into an ambitious future — expanding services, strengthening partnerships and ensuring more disabled adults can live life to the full.

About Paul’s Place

Paul’s Place is a respected South West charity supporting physically disabled adults to connect with others, build confidence and participate fully in society.

From our fully accessible Hub in Yate, we deliver:

• A specialist Day Opportunity Service
• Evening and social programmes
• Short breaks
• Vocational skills training
• Step Ahead transition support
• Inclusive sports activities

We are financially secure, with strong reserves and a diverse funding base. Our new Hub — developed in collaboration with our members — positions us strongly for thoughtful, sustainable growth.

Disabled people are at the heart of everything we do. We are disability-led, needs-led and committed to achieving excellence.

The Opportunity

As Chief Executive Officer, you will provide both strategic and operational leadership to a well-established, values-driven organisation.

The Chief Executive Officer will work closely with the Board of Trustees to deliver our strategy and shape the next phase of development, while ensuring robust governance, strong financial management and continued income growth.

The Chief Executive Officer will lead and develop a committed Senior Leadership Team, build influential relationships with commissioners and partners, and raise the profile of Paul’s Place locally and nationally.

This is a visible role requiring someone equally comfortable in the boardroom and engaging directly with members.

Who We’re Looking For

We are seeking an experienced charity leader with:

• CEO leadership experience within the voluntary sector
• A strong track record in income generation and contract negotiation
• Experience of working constructively with Trustees to deliver strategy
• Strong financial oversight experience
• Knowledge of governance, safeguarding and regulatory compliance
• Experience leading organisational growth
• Understanding of health and social care commissioning

A genuine commitment to disability inclusion and empowering disabled adults is essential.

Further Information

For full details of the role, responsibilities, person specification and our strategic priorities, please download the Recruitment Pack.

The pack provides comprehensive information about Paul’s Place, our services, financial position, governance structure and ambitions for the future.

We strongly encourage candidates to review it before applying.

Terms

Salary: £65,000
Location: Paul’s Place Hub, Shire Way, Yate, Bristol BS37 8YS
Hybrid working (minimum three days onsite)
28 days annual leave + bank holidays
5% matched pension contribution

Closing date for applications: Thursday 2nd April 2026
Shortlisting: Wednesday 8th April 2026
Interviews: Week commencing Monday 13th April 2026
(Interviews are likely to take place on Thursday 16th April 2026
at Paul’s Place Hub)
#Chief Executive officer #CEO #Strategy

Are you an experienced Education Coordinator who thrives on detail and enjoys playing a key role behind the scenes of high-stakes professional assessments?
 
I’m delighted to share a fantastic temporary opportunity for an Education Coordinator (Exams) with a leading professional membership organisation.
 
If you’re someone who thrives on detail and enjoys playing a key role behind the scenes of high-stakes professional assessments -  this could be the role for you!
 
This is a hands-on, varied role within a busy and collaborative Education team, supporting the smooth delivery of professional clinical examinations, including OSCEs and Independent Prescribing assessments.
 
Role: Education Coordinator (Exams)
Organisation type: Professional Membership Body
Salary/rate: £17.97 per hour
Working arrangements: Hybrid – 3 days in office / 2 days remote
Location: London, Charing Cross
Employment type: Temporary – ASAP start for approx. 3 months
Working hours: 35 hours per week | Monday–Friday | 9am–5pm
Closing date: ASAP
 
About the Role
 
Working as part of a dedicated Education team, you’ll provide essential operational support across the full examination lifecycle. From scheduling and candidate communications to logbook management and exam-day delivery, you’ll help ensure everything runs smoothly and on time.
This is a brilliant opportunity to gain exposure to a range of assessment processes within a highly respected membership organisation — while making a tangible impact every single day.
 
Key Responsibilities
 

• Managing Clinical Placement Logbooks (digital and paper-based)
• Scheduling examinations and responding to candidate queries
• Supporting OSCE exam days (attendance required)
• Processing results accurately and to tight deadlines
• Maintaining and manipulating data using CRM systems
• Ensuring GDPR compliance and handling sensitive data appropriately
• Updating examination documentation and website content
• Liaising confidently with internal teams, examiners and candidates

 
What We’re Looking For
 

• Experience in assessment, examinations, or qualification delivery
• Strong data management, analysis and reporting skills
• Exceptional attention to detail and accurate data entry skills
• Confidence handling confidential and sensitive information
• Highly organised with the ability to manage competing deadlines
• Clear and professional written and verbal communication skills
• Advanced Microsoft Office skills, particularly Excel

 
If you’re immediately available and looking to step into a structured, process-driven environment where precision and organisation really matter, please apply today by submitting your CV today.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Children and Young People's Lead

Location: Hybrid

Salary: FTE £27,000 – £30,000 per annum (£14.84 to £16.48 per hour)

Role Status: 28 (Part-Time) to 35 (Full-Time) hours per week

We are looking for a committed Children and Young People’s Lead to deliver our UK wide programme of support and positive activities for young people aged 11 – 25 who have been impacted by meningitis, including the current Believe and Achieve programme, and to support new developments within our work.

About the Job

This role supports young people who have experienced meningitis to overcome barriers, build confidence, and access opportunities, activities and supportive connections.

Our Believe and Achieve (B&A) Programme makes a meaningful difference to young people’s lives every day, helping them face the future with hope and confidence.

Events and Communications:

• Plan and deliver a range of face to face and online events that help young people feel part of a supportive community.
• Identify opportunities for young people to participate in lived experience panels, peer mentoring, volunteering and storytelling.
• Monitor regional and events expenditure in line with budgets.
• Contribute to social media, marketing and communications content.
• Ensure the voices of children and young people inform service development, delivery and review.

Support:

• Engage and onboard young people aged 11 – 25 into support services.
• Deliver support via face-to-face, phone, email and digital channels to assess and meet individual needs across the UK.
• Hold sensitive or difficult conversations with people affected by meningitis.
• Work with colleagues across the organisation to deliver coordinated support to families and individuals.
• Signpost and refer individuals to external services and support their access where appropriate.
• Build relationships with education, health and social care professionals and regional partners to increase awareness and referrals.
• Provide meningitis related information to professionals, families, friends and workplaces to help them support individuals.
• Attend professional meetings (e.g. education support meetings, employer meetings) as required.
• Reach out to those who may be unaware of the charity’s services and explain available opportunities.
• Provide accurate and up to date information about meningitis, recovery and aftereffects.

Administration:

• Maintain accurate records and store sensitive information securely, in accordance with procedures and policies.
• Contribute to reports and attend meetings as required.
• Use evaluation tools to demonstrate impact.
• Contribute to operational and departmental planning.
• Ensure B&A publicity materials are up to date and available.

What We're Looking For

Essential Selection Criteria:

• Experience supporting young people and understanding the factors that influence their lives.
• Experience planning and delivering events for young people.
• Experience working with young people with disabilities, neurodiversity or SEND.
• Experience working with a wide range of stakeholders.
• Experience evaluating activities or interventions.
• Experience using social media to engage young people.
• Strong communication skills, including the ability to communicate sensitively with diverse groups.
• Competent use of Microsoft Office and databases.
• Strong relationship building skills.
• Excellent organisational and time management skills, with the ability to prioritise and meet multiple deadlines.
• Ability to motivate yourself and others.
• Ability to present information to varied audiences.
• Ability to work confidentially and with diplomacy.
• Able to work both independently and as part of a team.
• Good stewardship of people and budgets.

Desirable Selection Criteria:

• Awareness of the issues facing individuals affected by meningitis.
• Event management qualifications or experience.
• Level 3 qualification working with children and young people or equivalent.
• Experience of working within the third sector.
• Experience of working with volunteers.
• Experience of delivering digital workshops with children and young people.
• Experience of report writing.

Other requirements:

• Full clean UK driving licence with access to a vehicle with business insurance.
• Commitment to safeguarding and adherence to all safeguarding policies.
• Commitment to Equity, Diversity, Inclusion and Belonging – inclusive, anti-discriminatory and culturally aware practice.
• Active engagement in learning, meetings, awaydays and organisation wide events.
• Willingness to work out of hours, travel and attend events as needed.

Ready to Apply?

Please apply by completing the application form on our HR system, you will be redirected on clicking apply.

Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or covering letter, this information won't be seen until after shortlisting has been completed.

Closing date for applications: 10am, Monday, 30th of March 2026*

Interviews: Tuesday, 14th of April and Wednesday, 15th of April 2026

*Note: Meningitis Now reserve the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.

WHO WE ARE

Animal Equality is an international organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.

Animal Equality UK’s current key campaigns include:

• Strengthening enforcement of animal protection laws
• Halting the expansion of Scotland’s salmon farming industry
• Achieving a ban on foie gras imports
• Securing species-specific slaughter legislation for fish
• Inspiring the public to eat plants, not animals

ABOUT THE ROLE

Animal Equality’s campaigns have driven Parliamentary debates, legal victories, policy shifts, corporate commitments, mainstream media coverage, and inspired thousands of individuals to change their diets.

We are seeking a creative, driven, and strategic Campaigns Coordinator to deliver our current high-impact campaigns with a view to exposing the cruel animal agriculture industries, influencing decision-makers, and mobilising the public to create lasting change for farmed animals.

Working closely with team members, the Campaigns Coordinator will design and deliver imaginative campaigns while working in alignment with the organisation’s wider mission: to end factory farming. The role requires initiative, creativity, tenacity, and a solutions-focused mindset, as well as the discipline to execute projects effectively and professionally.

The Campaigns Coordinator will report to the Executive Director and work closely with others across our UK and international teams. The appointee will play a key role in coordinating and inspiring volunteers and external stakeholders.

The Campaigns Coordinator will have opportunities to travel across the UK and internationally to organise and lead peaceful demonstrations, ensuring Animal Equality maintains a visible, strategic, and compelling presence at key decision-making moments. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.

ABOUT YOU

You are a professional, confident, and resilient campaigner who thrives in a fast-paced environment and is committed to Animal Equality’s objectives. You are adaptable, with excellent interpersonal skills, and a positive outlook. You are curious, creative, and agile, able to think outside the box and solve problems. You can move seamlessly between big-picture strategy and on-the-ground delivery, bringing fresh ideas and relentless energy to every project.

You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.

You must have a minimum of three years’ experience in campaigning, advocacy, or directly related fields, with a proven ability to design and deliver successful campaigns.

Benefits:

• Holiday entitlement equal to 33 days per year (including standard public holidays).
• Personalised Employee Assistance Program (EAP): an Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
• Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
• Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
• Yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
• A free vegan lunch every month at the Animal Equality monthly meetups.

Position Location: Remote, in the UK. Candidates should be prepared to travel to London once a month for in-person team meet-ups. Please note that travel for these routine office visits is self-funded. Occasional travel to Animal Equality events may be required, with all associated expenses fully covered.

APPLY NOW

To read the full job description and apply, please visit our careers page.

Closing date: Wednesday, 1 April 2026.

The interview process comprises a multiple-stage interview and skills test. The appointment process will run throughout March, with Animal Equality UK making an offer to the successful candidate shortly after.

Contract: Permanent full time, part time and zero hours contracts are available

Salary: £39,923 - £54,074 per annum (based on full time hours)

Location: Grimsby, DN32 7SH 

Closing date: Sunday 29th March 2026 

Interviews: Interviews will be arranged as applications are received
 

We believe veterinary care should reach those who need it most - regardless of circumstance. As a Veterinary Surgeon with us, you won’t just be practicing medicine; you’ll be making a meaningful impact on vulnerable animals and the communities that depend on them.

More about the role

Veterinary Surgeons at Blue Cross are exposed to a wide variety of medical, surgical and emergency cases, enabling rapid development of skills and confidence in general practice.

Blue Cross has developed an award-winning set of clinical guidelines to assist our vets in pragmatic, evidence-based decision making, where patient welfare is a priority. High standards are important to us, but so is the ability to discuss openly where lessons have been learnt, within a safe, non-judgmental environment. 

We recognise that we work within a profession where compassion fatigue is a risk to us all. We have wellbeing champions and Mental Health First Aiders at all hospitals, coordinating a range of initiatives and promoting a culture of openness and support within the team. As winners of the British Veterinary Association’ (BVA) Wellbeing Awards, we are passionate about providing you with a safe and supportive workplace.

About the hospital

The range of work our teams carry out goes above and beyond what is offered in first opinion private practice, and we offer a high-quality working environment with facilities including digital X-Ray, ultrasound and endoscopy in our purpose-built hospital. Our vets have a wealth of experience and are more than happy to share their knowledge and help you develop your clinical skills. 

The shift pattern is mostly Monday-Friday 9am-5pm, allowing for an excellent work-life pattern. You will be a part of the evening and weekend rota, resulting in about 1 evening shift a week (emergency calls only) and 1 weekend shift, Saturday and Sunday (compensated by time in lieu), every 6 weeks.

About you

This role offers a supportive and collaborative environment and we welcome applications from newly qualified graduates or experienced vets who are seeking a nurturing workplace to develop their skills. Whether you are at the start of your career or looking for a role where you can continue to grow with strong professional support, mentoring and a shared commitment to high-quality care, Blue Cross could be the employer for you!
 
With a strong work ethic and a genuine desire to make a difference, you'll embody our Blue Cross values and contribute to our culture of compassion, courage, and inclusivity. 

Essential qualifications, skills, and experience:

• Member of Royal College of Veterinary Surgeons 
• Demonstrable small animal or mixed practice experience 
• Sole charge experience
• Excellent written and verbal communication skills in English

If you're looking to join a team dedicated to making a positive impact in the lives of pets and their owners, this is an ideal opportunity to expand your experience and make a real difference.

For Veterinary Surgeons joining us at our Grimsby Animal Hospital, we offer a one-off £2,500 Recruitment & Retention Allowance, £1,250 included in the first, monthly salary payment and £1,250 on successful completion of probation.

If you need visa sponsorship to work in the UK, please don’t hesitate to apply— we’re happy to explore sponsorship for the right person! We do however, not provide a relocation package.

How to apply  

Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. 

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

About Blue Cross

If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page

Support Coordinator

We’re looking for an enthusiastic and motivated individual to join the Haringey Team in London.

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11352 Stroke Support Coordinator

Location: Home-based, Haringey. However, regular travel will be required as part of this role (will include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £28,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live)

Contract: This is a Maternity Cover role for 12 months, until 26 April 2027.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 27 March 2026

First Interview (online): Friday 3 April, via Microsoft Teams.

Second Interview (face to face): Thursday 9 April, London EC1V 2PR

The Role

Reporting to Service Delivery Coach, key responsibilities will include:

• Organise and facilitate effective service communication for the benefit of stroke survivors and carers in understanding and achieving their goals.
• Ensure that timely, confidential and accurate records are kept on the CRM data base and all data is in line with the retention policy and GDPR compliant.
• Develop and manage service volunteers to support service delivery for stroke survivors and carers as required.

About You

You will have experience in:

• Providing person centred support to empower vulnerable people or people with a disability or long-term health condition and their carers
• Nurturing emotional resilience needed to handle a variety of calls, potentially dealing with complex and challenging situations whilst working in your own home
• Effective listening skills with the ability to communicate clearly and effectively with a diverse audience including anyone experiencing communication difficulties via a combination of face-to-face visits or meetings, telephone calls, emails or letters, and digital methods (such as video calls)

This role requires regular travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

MAIN PURPOSE OF THE ROLE

The role of Marketing and Communications Coordinator is to provide support in ensuring the
local community is kept informed about Matrix and its projects, as well as engaged in
supporting us. We expect you to be creative, enthusiastic about our cause and an effective
communicator. In this role you will work independently, but in close liaison with the CEO,
Wider Leadership Team and the wider Matrix team.

PRINCIPAL RESPONSIBILITIES
External Communication
● In collaboration with the CEO, write, edit and coordinate the production and delivery of
all postal and electronic newsletters.
● Plan, prepare and coordinate communication with Matrix donors, supporter Churches
and the wider public.
● Create, plan and schedule posts across all Matrix social media channels.
● Develop original copy for social media platforms, websites, broadcast and printed
advertising materials.
● In collaboration with the Data Coordinator, simplifying complex data into a user-friendly
format such as graphs, charts and other visual aids.
● Ensure Matrix team understand and use the correct branding for internal and external
communications.
● Understand brand guidelines and consistently implement the brand voice across all
channels and marketing materials and encourage the wider team to do the same.
● Collaborate closely with the Data Coordinator and Head of Operations to ensure our
supporters database meets GDPR and Fundraising Regulation requirements.
● In liaison with the CEO, write and submit press releases as required.
Income Generation and Networking
● Participate in the Fundraising Working Group, working with the Income Generation
Strategy to enhance our income.
● Attend Matrix fundraising events, taking photographs and supporting with appropriate
creative tasks.
● Support the Head of Operations in producing written funding applications, as required.
● Represent Matrix at networking events alongside the Leadership Team.

Support to Executive Team
● Under the direction of the Head of Operations, collaborate closely with the Operations
Team.
● Undertake a variety of creative administrative tasks for the CEO and Head of
Operations as required.
● Under the direction of the Head of Operations, provide additional administrative
support to the wider Leadership Team.
● Work within our wider Organisational Strategy and Communications Strategy.

What we expect from you:
Matrix is a small, established, but evolving and growing charity. There is therefore an
expectation on all staff to be proactive and a team player, supporting others in their busier
seasons and the charity as a whole across the year.
All staff are expected to:
● Fit in with our values: positive, relational, innovative, collaborative and fun.
● To work from within the Christian ethos.
● Be committed to and passionate about the mission to catalyse change in young
people’s lives.
● Be a pro-active member of the Matrix team and get involved in projects which benefit
the mission of Matrix (e.g.: fundraising activities/events or reflective spaces).
● Work across agencies and Matrix teams.
Due to the nature of the work you may be expected to work some evenings and occasional
weekends. All hours will be based at the Matrix office, unless previously agreed. Any specific
changes to your working week will be cleared through your Matrix line manager.

PERSON SPECIFICATION
ESSENTIAL
● A confident and professional written communicator, with a high standard of written
English.
● A confident and professional verbal communicator, both on the phone and face-to-face.
● Highly organised, with an eye for detail, and able to work to tight deadlines.
● Comfortable working within a fast-paced environment, able to prioritise and deliver on
multiple projects concurrently.
● Confident in being creative and using own initiative; working independently as
required.
● Excellent IT skills.
● Familiar with and confident using a breadth of social media platforms.
● Approachable and able to relate to staff, volunteers and other Matrix stakeholders in a
friendly and professional manner.
● Educated to A Level (or equivalent), with a minimum of grade C in English and Maths GCSE

● Passionate about the mission of the Matrix Trust.
● Agrees with, and is able to support the ethos of the Matrix Trust.

DESIRABLE
● Familiar with the GDPR.
● Educated to degree level, preferably in a related field.
● Comfortable developing new processes, as required.
● Experience of copywriting, marketing or public relations.
● Experience of working with young people, in a youth work or educational setting.
● A proven ability to present complex information in an accessible format to a variety of
audiences.

About the role

We are looking for an experienced communications professional to drive and deliver our global communications strategy and maintain momentum across our target regions during a period of parental leave. This is an exciting role for someone who is passionate about improving global health and climate outcomes, enjoys activating a diverse range of stakeholders to achieve communications objectives and can support and motivate colleagues to deliver impactful work across different time zones.

Selection criteria

Essential:

• Experience designing and implementing successful communications strategies  that support the delivery of positive social, corporate or political change. We imagine the ideal candidate will have at least 8 years of experience, but we are open to consider candidates with less experience who possess the required skills. 

• A high level of strategic thinking and an understanding of how to leverage different campaigning approaches to achieve objectives, including community organising and knowledge brokering

• The ability to translate complex information into clear, compelling and nuanced messaging 

• A proven track record of crafting and landing compelling stories in high-impact media that advance campaign objectives

• Existing relationships with journalists in at least one relevant media area, such as news, health, sustainability or food

• Experience managing communications teams in a collaborative and effective way, and a willingness to support colleagues from other teams to develop relevant skills

• A general understanding of building decarbonisation and the energy transition

• Fluency in English

• The right to work in the country you live in (please note we are not able to offer sponsorship for a business visa or work permit at this time)

Desirable:

• Knowledge of Spanish and/or French

• A passion for food and cooking cultures

What we offer

• A role in which you can have a tangible impact on global health and climate outcomes

• The chance to join a supportive and inclusive team that combines their determination to improve health and climate outcomes with a rigorous and results-oriented approach to work

• A flexible and supportive work environment 

• A diverse network of influential stakeholders in multiple countries

• Competitive remuneration for the not-for-profit sector

Key responsibilities 

Strategy

• Deliver the existing global communications strategy, adapting where necessary in line with organisational priorities during the cover period, and develop associated implementation plans 

• Participate in broader campaign and organisational strategy development, contributing perspectives on the role of communications 

Media

• Build and maintain relationships with key media contacts

• Select, brief and liaise with media spokespeople 

• Develop key media messaging and oversee the development of pitch content 

• Lead on media liaison for both reactive and proactive opportunities

Knowledge brokering

• Coordinate the development and promotion of knowledge products, including case studies, research reports and toolkits

Management

• Hire and manage contractors and agencies as necessary for the implementation of the communications strategy

• Manage the Digital Communications Manager, and lead on the recruitment and management of any other communications professionals required as the GCC grows

Coordination

• Coordinate with the wider team and coalition stakeholders to oversee the implementation of the communications strategy and to continuously refine it to reflect new opportunities and challenges 

Reporting

• Oversee the global communications budget forecasting 

• Contribute to internal and external reporting of the GCC’s communications activities

How to apply

Your cover letter should be no longer than two pages and it should outline why you are interested in this role and how you fit the selection criteria.

Please indicate ‘Head of Communications (parental leave cover)’ in the subject line.

Applications close Monday 30th March 2026.   

We are committed to diversity and inclusion in our organisation. We strongly encourage candidates from historically disadvantaged or marginalised groups to apply.

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safer choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol, and improving their life skills & resilience. We work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK. 

We are looking for an enthusiastic communicator to join our team to coordinate our community and corporate fundraising activities.  The Corporate and Community Fundraiser is a fixed term maternity leave cover – it is therefore a great opportunity if you have previous experience and would like to use this to make a big impact.

The Corporate and Community Fundraiser will be responsible for raising money from the community and local/national organisations at our small but always rapidly growing and highly motivated charity. A key aspect of your role will be building relationships and using your story-telling skills with new and existing contacts, inspiring them to donate or help raise funds for the Foundation.

The role will have three key areas of responsibility:

Community fundraising – you will build on our well-established and growing group of regular donors and supporters to maximise donor income and engagement; instigating and managing a portfolio of fundraising activities that resonate with both existing and new supporters.

Corporate fundraising – you will manage and develop our existing relationships with companies and organisations to maximise potential partnerships and income; formulating and implementing a plan to raise the profile of the Foundation to build new relationships, both locally and nationally.

Communication – you will capture and develop stories about our work for use with fundraising, relationship building and reporting, contributing to regular newsletters, website updates and social media posts.

We are a small but committed team – we work hard and often juggle a wide range of concurrent projects as our work continues to develop.  We are kind, we laugh often, and we like eating cake. 

If you enjoy building relationships with a variety of stakeholders, and share our passion for supporting young people to make safer choices about drugs, alongside being very organised, with strong attention to detail and confident IT skills, we’d love to hear from you.

If you’re excited about this role but your experience is mainly in community fundraising, we’d still love to hear from you. For the right candidate, we’re open to shaping the role around your strengths and could consider reducing the 0.6 FTE to reflect an adapted remit. If you’d like an informal conversation about how this could work in practice, please email Caz Heath using the contact details in the 'How to apply' section. 

Benefits:

• Flexible working (predominantly office-based but with some working from home)
• Pension scheme
• Opportunity to contribute to our amazing work

To apply please see the job description and application form below.

Application deadline – 12th April 2026

Interviews – w.b. 20th April 2026

# fundraising # fundraiser # community # corporate # flexible # partnerships

Financial administration

Administration of the donations inbox, liaising with current donors and prospective donors for simple queries. Ensuring good organisation of the inbox with a clear labelling system.

Draft donation acknowledgement letters for donors to acknowledge donations received.

Management of donations management system (Raisers Edge), including:

review of potential duplicate donor records

ensuring accurate documentation and declarations for Gift Aid donors

making edits and updates to donor records as and when required.Maintenance of the tracker for Raisers Edge issues to ensure these are managed and dealt with appropriately.

Follow up with donors who have expressed an interest in Gift Aid.

Liaising with the Comms team to ensure maintenance of supporters contact list.

Digital archiving of paper-based records held within the Finance Department.

Support Finance Managers with the organisation of the shared drive and the Sharepoint site.

Management of Finance policy and procedure documents library on the shared drive, ensuring these are up-to-date and accessible to staff.

Scan letters received for finance and deal with these appropriately (sharing with the relevant individual and/or filing on the shared drive).

Download bank statements on a daily basis and save on the shared drive.

 

Financial controls

Reconciliation of simple balance sheet accounts (e.g. petty cash, debit notes, deposit accounts) on a monthly basis.

Rconciliation of properties bank accounts and deposit accounts on a monthly basis.

Support the Finance Officer (Income) with donations collections and trips to the bank to deposit cash and cheque donations, ensuring all cheques and cash received are banked promptly and securely.

Provide assistance with the annual audit and the preparation of the statutory accounts, particularly with regard the provision of supporting documentation.

Host finance inductions for all new staff members.

Financial processing

Manage the corporate credit card process and user register, including onboarding of new users.

Issue monthly credit card statements to staff members for their expenses submissions.

Conduct first finance review of monthly credit card submissions and collate the supporting documentation submitted, ready for posting.

Collate Out of Pocket expenditure claims and conduct a first review of these before processing by the Finance Officer (Expenditure).

Support the Finance Officer (Income) with quarterly donor pledge statements process.

Post property and Victoria Hall interest, bank sweeps, and charges into Business Central.

Supporting others

Perform any other financial duties and responsibilities as assigned by the Financial Controller, Properties Finance Manager, Head of Finance and Operations.

Supporting Finance Officers (Income and Expenditure) and covering key tasks in their absence.

 

QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES
Qualifications

Educated to A-Levels (desirable).
 

Experience

Experience using Excel and MS Office suite.
Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios, and to address them proactively
Experience of charity accounting and knowledge of such requirements (desirable).
 

Skills

Highly organised with good administrative skills.

Good interpersonal, customer care and liaison skills with a wide range of stakeholders.

Fluent in oral and written English.

A commitment to high professional and personal standards and continuous improvement.

Strong numerate skills with acute attention to detail.

Ability to work under pressure, manage competing priorities and delivering to tight deadlines.

Knowledge

Understanding of and appreciation for ADKN’s goals, values and ethics.

Awareness of charity accounting, charity fundraising regulation and company legislation.

 Attributes

Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust.

Respectful of diversity; sensitive towards others; open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age.

Behaviours
Communicates clearly and concisely; expresses complex ideas in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs.

Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning. Is proactive in teamwork.

Enterprising attitude that is quick to search out alternative solutions to needs or problems.
Builds, maintains and deepens constructive and effective relationships with stakeholders, changes approach to achieve desired results if required.

Has a customer focused approach, is flexible and always puts the good of others at the centre of decision making; is dedicated to AKF’s purpose and fulfilling the mission.

Inspires self and others to greater performance, professional standards and results; likes to get things done; accepts new challenges and opportunities; gives and receives timely balanced feedback.

Internal Relationships

AKF (UK) finance team

Wider AKF (UK) colleagues

External Relationships

Individual Donors

Raiser’s Edge supplier (Blackbaud)

Application Details:
Must have right to work in the UK.
 Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

Who We Are

Amna envisions a world where refugees have the power to shape their own futures, unbounded by the impact of trauma, conflict and displacement. We are a refugee-led organisation working to expand mental health support and community-led psychosocial services for communities affected by conflict and displacement, giving them the tools to heal, rebuild resilience, and rediscover joy and belonging.

Our approach is simple and evidence-based, developed in partnership with refugees and psychosocial experts. We work globally to fund, train, and empower frontline organisations and humanitarian workers to deliver trauma and identity-informed care to those affected by displacement. By fostering safe spaces for healing and offering creative and cultural tools and practices, we aim to break the cycle of intergenerational trauma and create lasting change.

Since 2016, Amna has directly supported over 76,000 individuals, including children, youth, and adults trained over 3,600 facilitators from 720 organisations across 23 countries to deliver trauma- and identity-informed care. Our programs have indirectly impacted the lives of over 2 million displaced people, helping them find strength and hope in the face of adversity.

At Amna, we believe in the power of community, healing, and hope because every refugee deserves the chance to reclaim their future.

Safeguarding

We take a proactive approach to safeguarding, embedding care, accountability, and protection into everything we do. Safeguarding is a shared responsibility. We expect all staff to adhere to ethical safeguarding principles, follow Amna’s Safeguarding Policy, and integrate safeguarding into daily work.

How Will You Make a Difference?

At Amna, finance is about more than compliance; it is about trust, care, and accountability.

As Finance & Compliance Officer, you will help ensure that our resources are managed responsibly so programmes can deliver meaningful impact. Your work will provide the stability and transparency that colleagues, partners, trustees, and donors rely on.

You will:

• Maintain accurate and reliable financial records that build confidence in our work

. • Support clear, proportionate controls that protect the organisation while remaining practical and enabling.

• Work collaboratively with colleagues, explaining financial information in accessible and respectful ways.

• Help strengthen systems and processes to support a positive, accountable culture.

Through integrity, attention to detail, and a calm, solutions-focused approach, you will play a vital role in sustaining Amna’s mission and values.

The Finance & Compliance Officer will typically report to Finance Manager.

Responsibilities include:

Financial Management & Accounting (UK charity context)

• Maintain accurate and up-to-date financial records in line with UK charity good practice and organisational financial policies.

• Manage the general ledger, including accounts payable, accounts receivable, payroll journals, and bank transactions.

• Process payments in a timely manner to internal and external stakeholders (team members, suppliers, partners, consultants), ensuring appropriate approvals, documentation, and compliance with delegated authority.

• Record and monitor income and expenditure, ensuring accurate project coding and fund allocation.

• Prepare monthly journals including accruals, prepayments, deferred income and inter-fund adjustments.

• Perform monthly bank reconciliations and full balance sheet reconciliations, ensuring all control accounts are supported.

• Raise and process invoices where required (including consultant invoicing), and coordinate internal approval workflows for payment processing.

• Maintain and regularly update the medical insurance tracker and supplier payment tracker.

• Monitor and follow up on partnership (sub-grantee) agreements and payments, as well as programme consultancy trackers, ensuring financial accuracy and completeness.

• Support cashflow monitoring and short-term/medium-term cash forecasting; flag risks and timing issues proactively.

• Integrate monthly payroll journals into the accounting system and reconcile payroll control accounts.

• Support VAT preparation work and provide documentation for advisors

• Maintain and reconcile the fixed asset register.

Budgeting, Forecasting & Project Finance

• Support the Finance Manager with the preparation of annual organisational budgets and project budgets, including proposal costings and budget revisions as needed.

• Support with the preparation of management reporting packs for budget holders (actual vs budget vs forecast), with variance analysis and explanatory commentary.

• Support cross-departmental budget coordination to ensure compliance with donor agreements and funding conditions.

• Maintain and support the Finance Manager with project budget monitoring tools and monthly reforecasting, including burn rate analysis and scenario modelling.

• Assist the Finance manager in producing periodic financial reports for budget holders, including actuals vs budget vs forecast and key explanatory notes.

Compliance, Controls and Reporting

• Support compliance with internal financial controls, donor requirements, and UK charity regulatory obligations (including reporting to the Charity Commission).

• Assist in the preparation of monthly management accounts and financial analysis.

• Prepare year-end schedules and audit files in support of statutory accounts preparation under Charity SORP.

• Support the Finance Manager and external auditors during year-end and audit processes.

• Maintain a robust digital audit trail of financial documentation (contracts, invoices, approvals, grant agreements, timesheets and expenses).

• Identify internal control weaknesses and recommend proportionate process improvements across purchasing, expenses, consultancy contracting and sub-grant management.

• Support in preparation of donors’ reports ensuring compliance to donors’ rules.

• Assist with preparation of schedules for statutory accounts and audit, Support year-end close activities, Payroll, HR Finance & Treasury:

• Support end-to-end payroll processing, including payroll payments, PAYE, National Insurance and pension reconciliations.

• Maintain payroll records in compliance with HMRC requirements.

• Support banking administration including mandates, online banking platforms and payment authorisations.

• Assist with treasury tasks: cash monitoring, payment scheduling, and ensuring sufficient liquidity for operational needs. Capacity Building and Internal Support:

• Provide guidance to staff on financial procedures and processes.

• Contribute to strengthening financial awareness and accountability across teams.

• Assist with training staff on financial processes, tools, and systems. Cover & Additional Responsibilities:

• Provide operational cover for the Finance Manager within delegated authority during periods of absence.

• Undertake additional finance and compliance responsibilities as required.

• Proactively identify financial risks and recommend improvements to strengthen governance and financial resilience.

Qualifications and Experience:

Essential:

• University degree in Finance, Accounting, Economics, or related field.

• 3+ years’ experience in a finance officer (or equivalent) role with strong knowledge of accounting principles, financial controls, and maintaining audit trails.

• Experience using accounting software (Xero highly desirable), plus strong Excel skills (pivot tables, lookups, basic data validation).

• Excellent knowledge of UK accounting standards, VAT treatment, and compliance requirements within a UK charity context.

• Strong numerical and analytical skills with excellent attention to detail.

• Experience preparing or supporting:

o monthly management accounts (journals, bank recs, balance sheet recs),

o cashflow monitoring and forecasting,

o project budgets and donor/project financial reporting.

• Ability to work independently, manage deadlines, and prioritise tasks.

• High level of integrity, discretion, and confidentiality.

• Excellent written and verbal communication skills in English.

• Eligibility to work in UK.

Desirable:

• Experience working in the humanitarian sector and UK Charity.

• Experience with donor-funded projects and grant reporting.

• Exposure to UK charity finance or SORP standards.

• Experience supporting payroll, pension, and PAYE record-keeping.

• Experience in multicultural or mission-driven environments.

Skills and Behaviors:

• Curiosity and continuous learning: eager to understand how systems work, ask thoughtful questions, and develop new skills. Able to share knowledge and support colleagues in building financial understanding.

• Problem-solving and sound judgement: able to analyse issues, consider options, and respond proportionately to unexpected challenges.

• Attention to detail and accuracy: committed to high standards in financial records, controls, and documentation.

• Collaboration and teamwork: works constructively with colleagues across teams, sharing information and supporting common goals.

• Adaptability and flexibility: comfortable responding to changing priorities in a growing organisation while maintaining professional standards.

• Cultural sensitivity and inclusivity: able to work respectfully and effectively across diverse contexts and perspectives.

• Accountability and integrity: takes responsibility for work, respects confidentiality, and follows organisational processes and governance requirements.

• Proactive and responsive: able to act with appropriate urgency when issues arise and provide practical solutions.

• Clear communication: explains financial information in accessible language and supports understanding among non-finance colleagues.

Benefits:

➢ See our wellbeing strategy through this link.

Work Location and Environment

This role is a hybrid job opportunity, and open to applicants in London, UK. Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work. Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.

Remuneration Package

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.

Commitment to Diversity, Equity, and Inclusion

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.

Applications are strongly encouraged from people with lived experience as refugees or displacement. 

Creative Support has an exciting opportunity for an Internal Audit Administrator to join our small but busy Internal Audits Department. You will be based in our friendly Head Office in Stockport, located within just a few minutes’ walk of the train and bus services.

For this interesting and varied role your responsibilities will include:

• Internal Audit Action plan follow up.

• Finance Incident report logging/follow up.

• Triaging calls and emails in the Internal Audits inbox.

• Maintaining department records.

• Archiving finance documents.

• Updating digital systems (lo code/no code software).

• Calendar and diary management.

• Assisting with reports.

• Logging corporate gift cards and vouchers.

• Minute taking.

• Routine admin tasks such as scanning, filing etc.

This is an ideal role for individuals who are passionate about working in the not-for-profit sector. You must demonstrate excellent written and verbal communication skills with the ability to meet deadlines. You will have proficient working knowledge of Microsoft Office packages including Word and Excel and will have a confident but polite telephone manner. Desired but not essential is previous experience with CRMs and/or Lo-code or No-code software.

Vacancy Reference Number: 90241

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK- this post will not be open to Sponsorship under the UKVI scheme.