Digital volunteer jobs
Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
- Map and maintain current and target supporter journeys across Commercial, defining key stages, touchpoints, triggers, handoffs and moments that matter.
- Run journey mapping, process discovery and improvement workshops to identify pain points, gaps, opportunities and inconsistencies.
- Work with product owners and relevant teams to define journey requirements for campaigns, communications, process changes, data capture and operational improvements.
- Coordinate with Digital/ESP, data, content, supporter care, fundraising and other teams to make sure journey changes are understood, aligned and deliverable.
- Help ensure audience segmentation is applied meaningfully, so content, asks and next steps are relevant to different supporter groups.
- Use campaign learning, supporter feedback and operational insight to identify where journeys should be adjusted, strengthened or simplified over time.
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our team as Senior Advice Session Supervisor. You will lead a team of staff and volunteers in providing high quality information and advice services across our two main offices in Peckham and Walworth by face to face, telephone and digital access channels.
The role includes:
- Supervising advice and information sessions
- Undertaking advice and research and campaigns work
- Deputising for the CAS Service Manager in helping to ensure the smooth running of the Service
- Assisting in preparing monitoring and project reports
- The support and supervision of a team of paid staff and volunteers
To be successful in this role you will need:
- A minimum of one year’s experience in the supervision of advisers. This should include an understanding of the provision of staff and volunteer support, supervision, development and motivation.
- Recent experience of advice work including advising or supporting on complex cases in social welfare law.
- Knowledge of the type of social policy issues facing the local community, and a commitment to influencing social policy.
- A commitment to the Citizens Advice aims, principles and equal opportunities policies
Closing date: 9am Tuesday 4th August 2026
Interviews: Friday 7th August 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
We are a passionate and impactful charity dedicated to transforming lives and strengthening communities. Through our services, programmes, and partnerships, we make a real difference to the people we support every day.
We are now seeking an ambitious, relationship-focused, and creative Fundraising & Development Officer to help us grow our income, expand our corporate network, and raise the profile of our work.
This is an exciting opportunity for someone who enjoys building relationships, creating engaging communications, and developing innovative fundraising opportunities that deliver lasting impact.
The Role
As Fundraising & Development Officer, you will play a key role in developing and growing corporate relationships that generate sustainable income and long-term support for the charity.
You will engage businesses through meaningful volunteering opportunities, helping to create pathways to financial support, sponsorship, and strategic partnerships. Alongside this, you will help raise awareness of the charity through compelling communications, social media content, presentations, and stakeholder engagement.
Working closely with the Development Director, you will contribute to fundraising strategies, support income diversification, and help maximise opportunities across a range of fundraising activities.
About You
We are looking for someone who is:
- A confident relationship builder with excellent communication and networking skills.
- Passionate about creating meaningful partnerships that deliver social impact.
- Experienced in fundraising, corporate partnerships, business development, account management, marketing, or a related field.
- Comfortable presenting to a variety of audiences and representing the charity externally.
- Creative and confident in producing engaging social media and communications content.
- Organised, self-motivated, and able to manage multiple priorities effectively.
- Skilled in developing compelling proposals, reports, and presentations.
- Committed to the values and mission of the charity.
What We Offer
- 26 days annual leave plus bank holidays (pro rata for part-time employees).
- An additional day's leave to celebrate your birthday.
- Access to our Employee Assistance Programme, including confidential support and a helpline available to partners and dependants.
- A flexible working culture, including a flexi-time scheme that allows eligible employees to reclaim additional hours worked.
- Flexible working options, including home working where appropriate to the role.
- A generous contractual sick pay scheme, providing financial security while you recover.
- Access to the CycleScheme, enabling employees to save 25–39% on the cost of a new bicycle and accessories while spreading the cost through salary deductions.
- Access to the TechScheme, allowing employees to purchase technology and spread the cost through salary deductions.
- Ongoing opportunities for professional development and training.
- A supportive, collaborative, and values-driven working environment where your contribution makes a genuine difference.
For full details about the role, please download our Recruitment Pack, which includes the Job Description, Person Specification, and information about our organisation.
Important information
Closing date: 9am Tuesday 13th July
We encourage interested candidates to apply as soon as possible. Applications will be reviewed on a rolling basis, and interviews may be conducted as suitable applications are received.
As a result, we reserve the right to close this vacancy early if we receive sufficient applications or identify a suitable candidate before the advertised closing date. Early application is therefore strongly encouraged.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keeping Young People Safe
We are committed to keeping young people safe. All successful applicants will undergo an enhanced DBS (England & Wales) check and receive ongoing safeguarding training.
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
Do you love building relationships and making things happen in education? If so, we’ve got a brilliant opportunity for you to join our team as an Educational Partnerships Manager at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills-teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is a role where you’ll really see the difference you make.
As Educational Partnerships Manager, you’ll work across Dorset and the South Coast of Hampshire, building partnerships with schools, colleges, youth organisations and community groups-particularly in areas where opportunities are hardest to come by.
You’ll be right in the mix: planning events, delivering programmes, supporting volunteers and connecting with school staff to make sure young people have access to our inspiring enterprise and financial education experiences.
You’ll be a key driver of our Inspiring Futures programme-helping young people break down barriers and imagine bigger futures.
It’s a varied, people-focused role with loads of room for creativity, independence and collaboration. Whether you’re visiting a school, chatting with a funder, or supporting a trade fair, you’ll be helping young people build skills that will last a lifetime.
You’ll love this job if you are…
- A brilliant relationship-builder, confident working with teachers, volunteers, and community leaders.
- Passionate about education, social mobility, and giving every young person a chance to shine.
- A natural communicator-whether leading a session in a classroom or inspiring a room of volunteers.
- Organised and able to juggle multiple projects (with a great sense of humour!).
- Self-motivated, adaptable, and happy working remotely but never alone-you’ll be part of a close-knit regional team.
- Excited by the idea of doing a job that combines delivery, relationship-building, fundraising and volunteering.
Key Responsibilities
- Build and grow relationships with schools, colleges, youth clubs and local communities.
- Focus on expanding our reach in areas of multiple deprivation and underrepresentation.
- Deliver and support the rollout of YE programmes in schools and other settings.
- Recruit, train and support volunteers-making sure they feel valued and inspired.
- Work with your regional team to meet shared goals and celebrate local impact.
- Help secure local funding by supporting fundraising efforts and managing project deliverables.
- Support the planning of events, trade fairs and celebrations for young people.
- Keep accurate records, track impact, and make sure safeguarding is front and centre.
A few practical things
- This is a hands-on role-you’ll sometimes be lifting resources, setting up venues and travelling regularly (a car and full driving licence are essential).
- You’ll need to be happy occasionally working evenings or weekends during peak delivery times.
- Expect to be on your feet during some events or sessions-it’s all part of the fun!
How to Apply
If you’re ready to help shape the futures of young people across Dorset and the South Coast of Hampshire, we want to hear from you!
Please send your CV and a cover letter (max 2 pages) telling us why you’re the right person for this role. Applications must be submitted by 23:30 on 26 July 2026. Please note that applications without a cover letter will not be considered.
Interviews will be held via Teams and may take place before the closing date. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
Applications without a cover letter will not be accepted.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building relationships, inspiring others, and making a real impact? This is an exciting opportunity to play a key role in growing support for our charity by connecting with local communities, businesses, volunteers, and supporters. You will be at the heart of developing meaningful partnerships, identifying new fundraising opportunities, and increasing awareness of the vital work we do. Through your energy, creativity, and relationship-building skills, you will help generate income, maximise community engagement, and strengthen our presence across the region. Every conversation, event, and partnership you create will contribute to making a positive difference in the lives of those we support. If you thrive on meeting people, creating opportunities, and being part of a passionate and purpose-driven team, this rewarding role offers the chance to make a lasting impact while helping our charity grow and succeed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Partnership Marketing Officer.
Reporting To: Partner Marketing Manager.
Salary Range: £30,000 - £34,000.
Contract Type: Permanent.
Location: Hybrid – London.
Hours/Days per week: 35 working hours per week, Monday – Friday, 9am – 5pm.
About Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 26,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Role
Support the delivery of Felix’s partner marketing activity by coordinating campaigns, creating engaging content, managing partner communications, and ensuring smooth collaboration across fundraising, food and produce partnerships, communications, and digital teams.
Reporting into the Partner Marketing Manager, The Partner Marketing Officer will play a key supporting role in bringing partnerships to life through co-branded campaigns, storytelling, and marketing materials that strengthen relationships with corporate partners, increase brand visibility, and demonstrate the impact of Felix’s work.
This is an exciting opportunity to join an established and growing marketing team following the launch of our new brand, Felix, and help drive its growth through high-impact partner marketing campaigns.
This role is ideal for someone who is highly organised, creative, collaborative, and passionate about using marketing to support meaningful social impact.
You’ll play a key role in ensuring campaigns are delivered smoothly, creatively, accurately, and in line with brand standards.
Key Responsibilities
Campaign and Partner Marketing Support
- Coordinate day-to-day delivery of partner marketing activity across key corporate partnerships, food, produce, fundraising ensuring projects are delivered on time and to a high standard.
- Manage campaign timelines, approvals, and incoming requests to ensure smooth delivery
- Support the development of messaging frameworks and partnership communications tailored to different partner audiences and regional requirements.
- Coordinate with external agencies, freelancers, and internal stakeholders to deliver campaign assets, video content, and partnership materials.
- Coordinate filming and photography, including briefing and overseeing shoots
- Assist with the creation and rollout of co-branded marketing campaigns with corporate and food partners.
- Help maintain consistency across all partner communications in line with Felix’s brand guidelines and messaging.
- Support seasonal campaigns, awareness moments, and key partnership activations.
- Assist in managing marketing requests from internal stakeholders and external partners.
Content Creation and Storytelling
- Develop partner marketing briefs and supporting assets for use across email, social media, digital, and campaign activity, working closely with the External Affairs teams who lead channel delivery.
- Work collaboratively with the Content and Case Studies team and frontline charities to help shape capture and steer the development of impact stories, testimonials, and partner content that showcase the value of partner support.
- Support the Brand, Communications, and Digital teams in producing partner-facing content and campaign assets.
- Assist with briefing freelancers, designers, agencies, and video production suppliers where required.
- Help coordinate the development of toolkits and co-branded materials for partners.
- Support the adaptation of content and messaging for regional and partner-specific audiences.
Internal Collaboration
- Act as a day-to-day contact for internal teams on partner marketing activity.
- Support collaboration between the Food, Fundraising, Produce and External Affairs team to ensure joined-up delivery.
- Coordinate internal approvals for marketing assets and communications.
- Maintain organised records of campaign assets, partner materials, and marketing plans.
- Contribute ideas and insights to improve partner engagement and campaign effectiveness.
Partner Relationship Support and Reporting
- Provide responsive and professional support to external partners on marketing-related requests.
- Assist with campaign reporting, monitoring engagement and performance metrics.
- Help gather campaign results, case studies, and impact data for internal reporting and partner stewardship.
- Support budget tracking and administrative processes for partner marketing activity.
- Monitor marketing activity and identify opportunities to increase partner visibility and engagement.
- Build strong working relationships with internal teams, external agencies, and corporate partners to support seamless campaign delivery.
- Champion brand consistency, ensuring accurate use of messaging, tone of voice, and visual identity
Essential
- Experience in a marketing, partnerships, communications, fundraising or fmcg support role.
- Strong written communication and copywriting skills and proofreading ability
- Excellent organisational skills with the ability to manage multiple projects and deadlines.
- Experience supporting marketing campaigns across digital and offline channels.
- Excellent attention to detail, ability to follow and impose brand guidelines, with a commitment to quality control
- Confident working collaboratively across teams and with external stakeholders.
- Excellent interpersonal and relationship management skills
- Ability to manage multiple partner accounts and priorities concurrently
- Passion for Felix’s mission and values.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
Job Purpose
The Communications Lead will:
- Build brand awareness and help to ensure the TLC: Talk, Listen, Change Group brands are accurately and consistently represented at all times. In particular, ensure consistency in messaging and tone of voice for each brand and when communicating about the Group as a whole.
- Communicate effectively with our stakeholders (customers for our commercial subsidiaries plus funders, commissioners, supporters, partners and the public for the charity) to strengthen our relationships with them, creating high quality and engaging copy, marketing collateral and communications.
- Lead all internal communications across TLC, crafting clear, useful, positive and supportive information for our staff, volunteers and Board.
- Extend the TLC Group’s reach across the UK by delivering marketing campaigns that adhere to our brand guidelines and principles, strengthening our reputation over time with every piece of activity we deliver.
- Working with the rest of the Marketing (and wider Development and Partnerships) Department, take personal ownership and accountability for the execution of marketing activities according to agreed processes, on time, on budget and to high quality standards/
The Communications Lead will work particularly closely with our Creative Design Lead, who leads all aspects of design across the organisation.
Key Responsibilities
Copywriting and Content Creation
- Lead the creation of compelling written copy and marketing assets for a range of audiences and platforms to support the needs of colleagues across the TLC Group – including but not limited to: Engaging, persuasive and impactful sales pitches and proposals, Annual report, Case studies, Key messages, Quotes, Digital and printed collateral, Social and web content and assets, Press releases, Speeches, News articles.and other marketing materials
- Develop creative ways for this to build brand awareness, market services and facilities, communicate programmes, activities and impact.
Media and PR
- Lead on developing relations with media, generating and placing stories, and generating PR.
- Create media content including stories for press and publications
- Contribute to the identification and management of reputational and other communications and marketing-related risks. Social channels
- Create engaging and relevant written content for social media that helps grow our following and boost our reputation.
- Collaborate with our staff teams to ensure all our engagements are on brand and on message.
Website
- Take responsibility for the development and management of all written aspects of the website, including generating content, maximising its potential and monitoring its impact. Fundraising and Influencing Work with the Development Team to:
- Produce regular supporter newsletters, mailings, reports and other content to engage with relevant stakeholders
- Lead the development of messaging, copy and content to support fundraising propositions, campaigns and events
- Help create and test high-level campaign / proposition messaging and lead the development of supporter copy for a range of applications and channels
- Create impactful and persuasive pieces to support with influencing.
Internal Communications
- Work alongside the Creative Design Lead and Director of Business Services to further develop our internal communications streams.
- Craft organisation-wide announcements and produce organisation-wide communications in the form of (including but not limited to): - Newsletter, Lunch and learn sessions, with an aim of 6 taking place each year, Podcast (aim of once a month), You Said, We Did communications, CEO video messages, Updates on staff group / network activities, Internal events, including town halls and ‘coffee and cake’
- Support with the organisation of our annual TLC Group staff conference.
General
- Ensure marketing collateral is compliant, factually correct and internal charity practices are followed (e.g. GDPR, photo consent, claim substantiation, budgeting).
- Work with the Group Head of Marketing, Marketing Manager and Creative Design Lead to prepare, monitor and report on the annual Marketing and Communications budget.
- Develop creative communications ideas and keep abreast of latest trends and innovations to help inform our plans.
The client requests no contact from agencies or media sales.
Community Engagement and Social Action Adviser
Based at the Diocesan Office, Rochester (with hybrid working)
Full-time (4 year FTC)
Grade 6 | Salary: £37,121
Are you passionate about the Church’s role at the heart of community life? Do you have the drive to support parishes in living out their faith through social action and local engagement? Are you someone who can help deliver and organise the strategic vision of the diocese?
The Diocese of Rochester is seeking a Community Engagement and Social Action Adviser to join our dynamic team supporting parishes as they respond to the needs of their communities. You’ll work to equip churches to live out the third and fourth Marks of Mission—responding to human need and transforming unjust structures—enabling local Christian communities to show God’s love in action.
About the Role
Reporting to the Lead Community Engagement and Social Action (CESA) Adviser, you’ll play a key part in helping churches understand their local contexts and develop impactful responses to social needs. You’ll support parishes in accessing data, funding opportunities, and partnerships, help grow volunteer-led community initiatives across the Diocese, and collaborate with multiple workstreams, contributing to the wider strategic aims of our programme.
Your key responsibilities will include;
· Planning and supporting the delivery of diocesan community engagement and social action initiatives
· Taking the lead on some of the key social issues affecting local communities
· Nurturing positive working relationships with parishes
· Offering advice and signposting on funding, partnerships, and best practice
· Developing and analysing local demographic data to inform parish strategy
· Delivering and collating surveys and listening exercises, and facilitating events and focus groups
· Coordinating and expanding community networks across the Diocese
· Encouraging and equipping parish volunteers and community hubs
· Building strong relationships with parishes and external partner organisations
· Acting as a bridge between local churches and wider community stakeholders
· Working in collaboration with other departments within the Diocese on shared endeavours that help support the Diocesan Strategy.
You will be a visible and supportive presence across the Diocese—helping churches to connect deeply with their communities and respond with creativity, compassion, and confidence.
About You
We’re looking for someone who is:
· A disciple of Jesus with a deep commitment to faith in action and social justice
· Passionate about faith in action and addressing the 3rd and 4th Marks of Mission
· Experienced in community engagement, social action or the voluntary sector through working in the charity, local authority or public sector
· Has experience of organising and leaving events and focus groups
· A skilled communicator who is approachable, encouraging, and adaptable
· A natural networker who can build strong partnerships across sectors
· Organised and detail-oriented, with the ability to manage multiple projects
· Experienced in project coordination and working with volunteers
· Comfortable analysing and presenting data to support local planning
· Confident using Microsoft Office and digital communication tools
Desirable: Bid-writing experience, and familiarity with Church of England parish structures and contexts.
There is an Occupational Requirement (OR) for the postholder to be a communicant member of the Church of England (or a Church in communion with it, or a member Church of Churches Together in England, Council of Churches for Britain and Ireland, or the Evangelical Alliance).
This role will include travel across the Diocese including some evenings and weekends.
What we can offer:
· Flexible working, hybrid working and TOIL
· Generous holiday entitlement
· Contributory pension scheme
· Access to an Employee Assistance Programme and counselling service
The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date for applications: 26 July, 2026
Interviews will be held on: 5 August, 2026
A diverse and vibrant community of faith, we share the vision that we are Called Together to change, serve and grow the Church



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an inspiring Head of Volunteering to lead and shape the future of volunteering across Sense.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
About the Role
We're looking for an inspiring Head of Volunteering to lead and shape the future of volunteering across Sense.
This is a unique opportunity to drive meaningful change, ensuring volunteering continues to play a vital role in delivering our mission. Reporting to the Chief People Officer, you'll provide organisation-wide leadership on volunteering, helping us maximise our impact, strengthen community connections, and support the long-term sustainability of our services.
Working closely with senior leaders and teams across the organisation, you'll champion inclusive, accessible and innovative volunteering opportunities that enable people from all backgrounds to contribute in ways that are meaningful to them.
Key Responsibilities
Strategic Leadership
- Develop and deliver a volunteering development plan aligned to Sense's strategic priorities.
- Act as a trusted advisor to senior leaders on volunteering strategy and opportunities.
- Champion volunteering as a key contributor to organisational impact, reputation and sustainability.
- Represent Sense internally and externally, promoting excellence in volunteering.
Developing Volunteering
- Create new, flexible and inclusive volunteering opportunities across services, communities, retail and corporate activity.
- Develop frameworks, tools and guidance that support managers to recruit, engage and retain volunteers effectively.
- Build volunteering opportunities that are meaningful, accessible and rewarding.
- Develop robust KPIs to measure volunteer engagement, impact and experience.
- Use volunteer feedback to drive continuous improvement and innovation.
Inclusion and Engagement
- Promote accessible and inclusive volunteering practices across the organisation.
- Work alongside volunteers, disabled people with complex needs and families to co-design volunteering opportunities.
- Ensure volunteer voices help shape the future of volunteering at Sense.
Governance and Compliance
- Provide expert guidance on volunteering governance, risk management and best practice.
- Lead the development and review of volunteering policies and procedures.
- Ensure volunteering activities comply with relevant legislation, regulation and safeguarding requirements.
- Manage the central volunteering budget and demonstrate value for money.
About You
You'll be a passionate and experienced volunteering leader with a strong commitment to inclusion and social impact.
You'll bring:
- Proven leadership experience within volunteer management.
- Experience working in social care, health, disability services or a related sector.
- A track record of developing and growing inclusive, sustainable volunteering programmes.
- Strong coaching, facilitation and influencing skills.
- Experience using data and insight to inform decision-making and demonstrate impact.
- Budget management experience and an ability to demonstrate return on investment.
- A commitment to accessibility, inclusion and rights-based approaches.
We'd love it if you also have
- Experience supporting disabled people with complex needs.
- Experience within regulated services.
- Knowledge of retail volunteering.
- Experience of co-production and co-design approaches.
- Understanding of trauma-informed or positive behaviour support approaches.
- Experience using digital systems to enhance volunteer engagement.
Why Join Sense?
This is an opportunity to shape volunteering across one of the UK's leading disability charities. You'll join a values-led organisation where collaboration, inclusion and innovation are at the heart of everything we do.
If you're passionate about creating outstanding volunteer experiences and want to help more people make a meaningful difference, we'd love to hear from you.
Our values
Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers.
- We're creating change
- We're always learning
- We're better together
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
Sense is here to break down barriers alongside disabled people with complex needs. That's why we're committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.
We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.
We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.
If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with a member of the talent acquisition team. We are a Disability Confident Leader and commit to interviewing disabled people who meet the minimum criteria for a role. More information on this can be found here Our commitment as an employer | Sense Careers
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Campaigns Officer at Freedom for Animals
Salary: £15,736.50 per annum
Contract: Part-time (22.5 hours per week), Temporary (12-month contract with the possibility of extension)
Location: Remote, with travel across the UK as required
Closing date: 23rd July 2026 (We may appoint before the closing date, so early applications are encouraged)
Job Description
Freedom for Animals is one of the UK's longest-running animal rights organisations. Since 1957, we have been working to end the exploitation of animals through undercover investigations, research, campaigns, political lobbying, education and grassroots activism. Our vision is simple: Freedom for all animals.
We are now seeking an experienced, enthusiastic campaigner and passionate animal rights advocate to join our team as our Campaigns Officer.
This is an exciting opportunity to play a leading role in campaigns that expose cruelty, influence decision-makers, mobilise supporters and create lasting change for animals exploited in captivity. Working closely with the Co-Director (Campaigns), you will help shape and deliver ambitious campaigns across our key areas of work, including zoos, aquariums, mobile zoos, circuses and other areas of animal exploitation for entertainment.
The successful candidate will join a small, dedicated and ambitious team where every member has the opportunity to make a real impact. You'll lead campaign activity across digital and offline channels, coordinate supporter actions, engage with politicians and partner organisations, respond to media opportunities, contribute to consultations and represent Freedom for Animals at meetings, events and demonstrations.
We're looking for someone who thrives on turning strategy into action. You'll be equally comfortable developing compelling campaign materials, using digital and social media to engage and mobilise supporters, building relationships with politicians, coalition partners and other stakeholders, and identifying opportunities to advance our mission.
You will have a proven track record of delivering successful campaigns, excellent communication and relationship-building skills, confidence using digital campaigning tools and social media to inspire action, and an unwavering commitment to animal rights. Knowledge of issues affecting captive animals and experience of political advocacy or grassroots campaigning would be an advantage.
This is an outstanding opportunity for an experienced campaigner looking to take the next step in their career with a respected and growing animal rights organisation. You'll have the opportunity to shape national campaigns, influence policy, work alongside investigators and campaign partners, and help create meaningful change for thousands of animals.
To apply, please submit your CV together with a covering letter explaining how your skills, knowledge and experience meet the requirements of the role and person specification.
Freedom for Animals is committed to being an equal opportunities employer and to creating a diverse, equitable and inclusive workplace. We welcome applications from people of all backgrounds and communities.
The successful candidate will be expected to share Freedom for Animals' values, vision and commitment to ending the exploitation of animals.
Freedom for Animals is one of the UK's longest-running animal rights organisations, dedicated to ending the exploitation of animals for entertainment.
Job Title: Product Manager
Salary: £55,206.18 per annum (inc. Market Supplement and Outer London Weighting) - Band G, Level 3
Location:Gilwell Park, Chingford, London OR Homebased
Contract Type: Permanent
Working Hours: Full-time (35 hours per week)
About The Role:
It’s an exciting time at The Scouts. As part of our Skills for Life strategy, we’ve delivered an ambitious digital transformation, supporting over 150,000 volunteers and 450,000 young people every week.
As a Product Manager, you’ll lead the development of digital products that meet user needs and deliver real value. You’ll spend time listening to users, understanding their challenges, defining a clear product vision, and turning that into impactful outcomes.
Working closely with staff, volunteers, and suppliers, you’ll help continuously improve our digital tools and ensure they evolve alongside organisational needs. This is a unique opportunity to make a real impact, helping deliver products that support over half a million young people each week as they gain skills for life.
As the Product Manager, you will (Key Responsibilities):
- Own and manage a portfolio of digital products, defining product vision, objectives, and long-term roadmaps aligned with organisational strategy.
- Prioritise backlogs and translate business needs into user stories, leading delivery from build and testing through to deployment.
- Collaborate with stakeholders, users, and suppliers to gather requirements, solve problems, and drive successful product outcomes.
- Lead change and adoption activities, ensuring effective communication, training, and embedding of product management best practices.
- Define and track OKRs, KPIs, and success measures, using data and insights to continuously improve products and outcomes.
Who we’re looking for as our Product Manager:
- Demonstrated experience delivering digital products using agile methodologies, with strong skills in requirements gathering, analysis, and documentation across the full project lifecycle.
- Strong knowledge of product management, agile and lean practices, and digital platforms including CRM, CMS, mobile, and analytics tools.
- Excellent stakeholder engagement, communication, and facilitation skills, with the ability to work confidently across teams, suppliers, and user groups.
- Data-driven and highly organised, able to prioritise effectively, solve complex problems, and deliver high-quality outcomes in fast-paced environments.
- User-focused and adaptable leader, passionate about digital transformation, continuous improvement, inclusivity, and balancing strategic thinking with hands-on delivery.
Benefits include:
- 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas
- Flexible working hours
- Double-matched pension up to 10% of gross salary
- Generous family leave and support as a family-friendly employer
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Sunday 12th July 2026
Interviews will be held week commencing 20th July 2026
Strictly no agencies.
The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Team: Communications
Locations: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. A minimum of two days a week at the office (including our all-staff Wednesday).
Duration: Permanent (with six months’ probation)
Reporting to: Head of Communications & Fundraising
Hours: 35 hours per week, Monday-Friday
Salary: Pay band 3 (£31,500 rising to £35,875)
The role:
This is an exciting role within the Communications Team at Glass Door Homeless Charity. The Marketing Officer will lead on the creation and delivery of multi‑channel marketing campaigns that drive engagement, help generate vital income and maximise impact across our Communication and Fundraising activities.
This is a highly collaborative role with the Fundraising team, acting as a strong marketing support function for fundraising appeals, events and community fundraising.
This role will also provide marketing support to the wider organisation to encourage engagement across a wide-range of audiences; from supporting with key messaging in Volunteer newsletters, to ensuring clear messaging for front-line service collateral to helping draft a speech for a flagship event.
Using insight and performance data, this role will continually optimise marketing activity, helping us deepen relationships with existing supporters while reaching and inspiring new audiences through targeted, audience-led communications.
Marketing
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Lead, plan and deliver campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data, audience insight and clear KPI’s.
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Lead, plan and deliver digital marketing campaigns across email, web & socials to support fundraising appeals, events and community fundraisers.
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Oversee development and delivery of quarterly e-newsletters and assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar.
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Work closely & collaboratively with the Digital Communications Officer to create and ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines.
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Manage website content, landing pages and user journeys to improve audience experience and conversion using SEO and key-word optimisation.
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Work closely with the Community, Events & Partnerships fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach.
Monitor impact
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Produce monthly, annual and ad-hoc reports on the impact of our marketing campaigns against key KPI’s and metrics across email, web and socials using tools within Google, SEO and Social platforms.
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Work closely & collaboratively with the Digital Communications Officer to ensure all conversions of paid promotion are tracked effectively and monitor campaign performance across digital channels, identifying opportunities to improve engagement.
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Analyse marketing journeys for collaborative Fundraising deliverables – including appeals and events and create monthly reports to share success of conversions.
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Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities.
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Ensure marketing activity complies with relevant data protection, privacy and governance requirements.
Strategy
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Support the creation & delivery of the annual Communications plan creating content such as blogs, case studies and informative pieces for web, socials, email and annual campaigns.
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Support the Fundraising Team’s strategic promotion and stewarding objectives of campaigns, appeals & challenge events.
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Work closely & collaboratively with the Individual Giving Officer to run email marketing campaigns to support our annual appeals - including audience specific segmented email journeys.
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Work closely and collaboratively with the Volunteer Involvement Manager to deliver a year-round email marketing plan.
Other
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Work collaboratively with the Head of Communications & Fundraising and key colleagues across the organisation to support the creation and delivery of the Annual Impact Report and Women’s Report, as well as with external contractors on film and design projects
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Attend and participate in reoccurring team meetings, and other relevant ad hoc meetings when necessary
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Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events
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Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy
Person Specification:
To be successful in this role, you will have experience delivering multi‑channel marketing campaigns, with a strong understanding of how content and messaging adapts across social media, email and web.
You’ll be confident creating and publishing content, and able to write clear, engaging and accessible copy tailored to different audiences and platforms with a willingness to learn and test new ideas.
You will have experience in or offering support of fundraising activities, including marketing for events, appeal and/or community fundraising.
You’ll bring an organised, collaborative approach, with strong communication skills and a genuine interest in creating effective, impactful and inspiring campaigns that supports our vision of ending homelessness in London.
Essential
Knowledge, Skills, Abilities
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Proven experience of increasing reach and engagement across the spectrum of communications channels.
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Proven experience of supporting fundraising activities; specifically appeals, events & campaigns.
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Proven experience with using paid social, SEO and Google Analytics.
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Experience with creating and delivering email marketing campaigns with online platforms/tools such as Mailchimp.
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Strong interest in social media and experience of using social to attract and engage multiple audiences (IG, FG, X & LinkedIn)
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Writing and editing skills. Willingness to adapt different messaging and storytelling styles across multiple channels & audiences.
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Minimum of two-years’ experience in a digital marketing role.
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Experience using website CMS.
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Excellent skills in Microsoft Office software (Word, Excel, PowerPoint)
Personal Qualities
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Strategic thinker with the ability to work under tight deadlines
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Strong research, analysis and numeracy skills.
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Excellent organisational skills with strong attention to detail. Ability to forward plan and schedule workflows
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A hands-on approach and willingness to interact with the beneficiaries (our guests) of the charity
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Able to relate to and work with people from a range of backgrounds
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A confident self-starter who will hit the ground running and adapt to changing priorities
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A team player with an open, collaborative style and a practical, “can-do” approach
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Inspired by the work of Glass Door and in agreement with its ethos
Desirable
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Interest and experience using graphic design tools (eg. Canva, InDesign, Photoshop,) to create and edit publications and graphics
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Experience of project management.
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Experience of working within a trauma & gender informed approach
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Experience of working with homeless people or similar disadvantaged client groups and an understanding of their needs
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Experience in the not-for-profit sector
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Understanding of GDPR and data protection requirements.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
Creating stronger communities through the power of volunteering
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
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We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
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We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
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We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
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We connect businesses with communities, creating meaningful employee volunteering projects.
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We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Role Description
Volunteering Matters Brighter Futures CEC works with pupils (aged 12-18) who are care experienced or on the edge of care across the City of Edinburgh.
The project has two parts, one is to work one to one with the young people referred to the project, supporting them to experience a volunteering placement with local charitable organisations that will build their confidence and allow them to grow and learn new things in a different environment out with school.
The second part is our group work, the Youth Engagement Manager will be responsible for up to 7 small groups within schools across Edinburgh.The Youth Engagement Manager supports the young people engaged in the groups to develop and deliver a Youth Social Action project within their community.
We’re looking for a patient and engaging Youth Engagement Manager to join the Brighter Futures team in Edinburgh. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values and strategy.
Due to the nature of this role and the needs of the young people we support, including the requirement to provide appropriate support and engagement for young males with complex experiences, there is a genuine occupational requirement for the postholder to be male under Schedule 9 of the Equality Act 2010.
Key Duties & Responsibilities
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To build relationships with the young people, acting in a non-judgemental way to support them through their Brighter Futures journey.
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Consistently role modelling and displaying Volunteering Matters organisational values
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Deliver and develop the Brighter Futures Schools programme across the City of Edinburgh, meeting ambitious targets and milestones, ensuring all young people engaged achieve positive outcomes
Develop and deliver our Social Action group work project in different schools across Edinburgh.
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Work alongside staff form residential units, parents and carers to help support building a relationship with the young people referred to our one-to-one work
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Build relationships with different high schools across area through both our group work and one to one program.
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To maintain excellent relationships with charity and not-for-profit partners in Edinburgh - ensuring diverse, high quality volunteer roles are available that reflect the needs and interests of young people.
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Establish and maintain effective working relationships with internal and external stakeholders including colleagues, volunteers, families, school staff, social work, NHS, Education partners, third sector organisations and others.
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Support the young people to complete awards and qualifications linked to their volunteering.
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To manage all elements of a young persons experience, from referral to completion of their journey
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To manage the risk assessment, safeguarding, quality assurance and audit processes as appropriate
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Ensure monitoring, impact and evaluation information is collected and that Brighter Futures meets it’s agreed targets, reporting format and schedule.
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Assist the Senior Project Manager by preparing Impact Reports
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Administration tasks including maintaining effective and accessible records, the use of Microsoft Office, Teams, Zoom and other software such as Canva
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This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Skills / Knowledge Required
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Excellent knowledge & understanding of the life challenges and issues that young people face in Scottish society including an understanding of “The Promise” as well as understanding of trauma informed practice.
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Experience delivering a youth work approach to young people who challenge.
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An understanding of how to assess the needs of an individual using a person-centred approach
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Excellent written and verbal communication skills including being able to have strategic conversations with partners and stakeholders one minute and talk to an anxious or unsure young people the next.
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Excellent organisational skills including strong attention to detail, the ability to manage a busy workload, and prioritise effectively
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Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages including a CRM.
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Ability to think on your feet, act quickly and respond to situations as well as demonstrate common sense and initiative.
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The post holder should be non-judgemental, competent, conscientious and self-aware.
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Ability to develop and sustain relationships with a wide range of people.
Experience Required
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Significant experience working directly with young people, specifically those who are care experienced or who face life challenges
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Experience of youth work in a group setting
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Experience in all aspects of effective Volunteer Management (recruitment, training, support)
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Experience developing strong working relationships, with a range of internal and external stakeholders
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Experience of project management, achieving goals, managing a busy workload and working to deadlines
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Experience of measuring the impact of mentoring/volunteering, and understanding the results
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Understanding of and full commitment to Equality, Diversity, and Inclusion
Qualifications Required
Relevant experience and values alignment is more important for this role than specific qualifications
Location
This role is based in Edinburgh, a large part of your hours will require you to work within the community and schools, for the other hours you will have the opportunity to work from home. The postholder will require good internet access to enable remote working, and a suitable home office space. I.T. equipment and infrastructure will be supplied.
PVG
This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. We will support you to become a PVG member if you are not already. Having a conviction will not necessarily cause a bar to employment.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
-
Flexible Working by Default (re hours & place of work)
-
Unlimited Annual Leave
-
Employee Pension scheme
-
Life Assurance
-
Cycle to Work Scheme
-
Season Ticket Loan
-
Employee Assistance Programme
-
Enhanced sick and family leave.
-
Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
Role Purpose
To provide administrative support for the People and Culture team ensuring efficient and effective HR and volunteer processes from onboarding right through to exit. This role requires excellent internal customer service skills and a willingness to help, support and find answers to staff and volunteer queries and questions.
Main Responsibilities
· To provide administrative support to the People and Culture Team in the recruitment of staff and volunteers.
· To assist with the onboarding of staff and volunteers.
· To carry out routine and ad hoc administrative duties to support HR and volunteer processes.
· To issue letters and documentation to staff and volunteers, ensuring copies are filed in relevant online files.
· To update HR and volunteer systems ensuring data is accurate and up to date
· To assist in monitoring and updating HR and volunteer records such as training, DBS checks or health and safety.
· To monitor HR and volunteer e-mail in-boxes and calendars responding to queries where relevant and sending meeting invites where necessary.
· To run reports from HR/volunteers systems as and when required.
· To attend HR/volunteer meetings as and when required which may include occasional out of hours work for volunteer training sessions or social events.
· To be pro-active and responsive to volunteer and staff queries.
· To carry out any other reasonable tasks as discussed and agreed with your line manager.
Person Specification
Essential
· Located within commutable distance from our office in central Gloucester.
· A team player who works flexibly to meet the needs of the organisation.
· Excellent organisational and time-management skills, with the ability to prioritise work and meet tight deadlines.
· Strong written and verbal communication skills.
· Ability to work quickly and accurately with data.
· Excellent interpersonal skills.
· Strong IT skills.
· Ability to use own initiative.
Desirable
· Driver, with access to own vehicle.
· Previous experience of working in a charity or HR.
We are willing to consider full or part-time working for this role.
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 12th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Engagement Manager
Location: Aberdeenshire
Contract Type:Fixed Term Contract – 31/03/2027
Hours: Part-Time 14 hours per week
Salary:£25625 Pro Rata
PVG Enhanced
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
-
We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
-
We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
-
We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
-
We connect businesses with communities, creating meaningful employee volunteering projects.
-
We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
We are looking for a talented, dynamic, and professional Engagement Manager to join our team in Aberdeenshire. The right candidate would be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.
As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers preventing them from securing a positive pathway.The role will include identifying barriers and helping to build the tools needed to remove them. Supporting with pre volunteering activity as well as volunteering placements in their local area.
You will identify, develop, and manage partnerships with charitable and not-for-profit organisations across Aberdeenshire, building an effective presence within the third sector locally.You will create diverse, high-quality, structured volunteering opportunities with charity partner organisations, ensuring that volunteering roles reflect the needs and interests of those we support.You will also support the creation of strong referral pathways into our service, and beyond it, building on a knowledge of existing provision. As part of the All-in-Aberdeenshire consortium you will be a positive bridge to support people into positive destinations such as employment, training or further education.
Key Duties Responsibilities
To engage directly with people 16+ to understand their wants, needs and aspirations and determine the best opportunity for each person and provide the support they need in advance of volunteering.
To support on a 1:1 basis, in person or digitally with the volunteer to create an action plan.
To work in partnership with All-in-Aberdeenshire consortium to achieve outcomes.
To develop and maintain good relationships with referral partners such as The Council, DWP, SDS etc to ensure a steady stream of referrals are received.
To Liaise with referral sources, regarding new and existing referrals.
To identify, create and develop relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities.These opportunities will help the individuals supported to gain experience, confidence and support them on route to a positive destination.
To manage the risk assessment, quality assurance, and audit processes as appropriate.
Ensure monitoring, impact and evaluation of information and data is collected and that the project meets its agreed targets, reporting format and schedule.Assist the Delivery Leader by preparing reports to funders.
To ensure all the above is done with excellent record keeping, in accordance with compliance requirements.
Promoting and representing Volunteering Matters across Aberdeenshire.
Contribute to the wider Volunteering Matters staff teams, upholding our values at all times.
Skills
A sound and comprehensive understanding of the particular challenges and barriers that people in Aberdeenshire face with moving into a positive destination of volunteering, employment, training and further education.
Understanding of how to assess the needs of an individual using a person-centered approach.
Excellent organisational and IT skills.
Excellent people skills with the ability to build professional, long-term relationships with others.
Beneficiary-focused, and adaptable – able to go from strategic conversations with key partners to chatting with a nervous potential individual.
Ability to manage a busy workload and prioritise accordingly.
Strong attention to detail and a willingness to accurately record all interactions.
Creating, coordinating and supporting proper reporting channels around contract compliance
Experience of project management and working to deadlines.
Experience Required
Example - Significant experience working directly with people, particularly those who face challenges and barriers.
Demonstratable relationship management experience with a wide range of stakeholders.
Experience in using a CRM (customer relationship management) system
Experience of project management, achieving high targets and working to strict deadlines.
Experience of working in a remote setting as well as working within a team
Proven ability to communicate effectively and work as part of a team.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
-
Flexible Working by Default (re hours & place of work)
-
Unlimited Annual Leave
-
Employee Pension scheme
-
Life Assurance
-
Cycle to Work Scheme
-
Season Ticket Loan
-
Employee Assistance Programme
-
Enhanced sick and family leave.
-
Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. You can contact us directly by emailing and a member of the team will get back to you as soon as possible.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



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