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Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based
(Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.)
Term: Fixed Term until 31st March 2028
Hours: 35 hours per week
About the Role
Responsibilities:
Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans.
Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework.
Complying with systems for monitoring and reporting purposes.
Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.
Research and Campaigns
Keeping up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances,
Essential Criteria
An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.
An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision.
Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.
A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels.
The ability to understand the needs of others and to empower clients to take action for themselves.
The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.
The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
The ability to work as part of a team and to respond positively to change.
Here are some examples of how we help our clients:
In Person Enquiry.
Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action.
The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors.
The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts.
Telephone Enquiry.
Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her.
The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith’s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient.
The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home.
As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full.
Requirements
Person Specification:
To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions.
You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.
OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.
4. Effective oral and written communication skills.
5. Numerate to the level required by the tasks.
6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
7. Ability and willingness to work as part of a team.
How to Apply
For more information and to apply, please click on the redirect button.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.
As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference.
Role purpose
To provide Energy & Money advice to clients
To provide advice on how to deal with Energy Debts
To provide a high-quality advice and support services
A Benefit Calculation as part of Income Maximisation
Energy Efficiency support & advice
Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
Negotiate with third parties as appropriate.
Switching energy providers
Information and support on the Priority Services Register
Check eligibility and provide Information about the Warm Home Discount
Any other possible Schemes / Grants available that can support the client with their energy issues
Provide Advice on energy complaints and processes
Smart Meter information / advice
Carbon Monoxide Awareness
To provide Financial Capability and Income Maximisation advice to clients.
To share responsibility for compliance with the Projects targets and requirements.
Ensure quality standards are met.
To work effectively with other partners to deliver a seamless service to clients
Undertake service delivery at Outreach venues as required.
Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.
Advice
To provide Energy & Money advice to clients on energy issues
To provide advice on how to deal with Energy Debts, looking at wider debt issues and options, making referrals or taking action as appropriate.
Provide General Advice and assisted information to clients on energy issues
Empower clients to act on advice and information provided
Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
Negotiate with third parties as appropriate.
Ensure income maximisation through the take up of appropriate benefits.
Provide advice and assistance to other staff across the whole range of advice issues.
Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.
Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
Ensure that all work conforms to the organisation's systems and procedures.
Research and campaigns
Assist with research and campaigns work by providing information about clients' circumstances.
Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
Monitor service provision to ensure that it reaches the widest possible client group.
Alert other staff to local and national issues.
Professional development
Keep up to date with legislation and undertake appropriate training.
Read relevant publications.
Attend relevant internal and external meetings as agreed with the Team Leader and/or Line Manager.
Assist with Service initiatives for the improvement of services.
Administration
Review and make recommendations for improvements to Citizens Advice services.
Maintain local information systems.
Use IT for statistical recording, record keeping and document production.
Keep up to date with policies and procedures relevant to organisational work and undertake appropriate training.
Attend internal and external meetings as agreed with the Team Leader and/or Manager.
Maintain close liaison with relevant external agencies.
Other duties and responsibilities
Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
Demonstrate commitment to the aims and policies of the Citizens Advice service.
Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
Person specification
Experience of providing Advice.
Effective oral communication skills with particular emphasis on negotiating and representing.
Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence.
Ordered approach to workload and an ability and willingness to follow and develop agreed procedures.
Understand the issues involved in interviewing clients.
Numerate to the level required in the tasks.
Ability to prioritise own work, meet deadlines and manage caseload.
Ability to use IT in the provision of advice and the preparation of reports and submissions.
Ability to monitor and maintain own standards and work as part of a wider team
Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies.
Desirable Criteria
Experience of providing General, Energy or debt advice would be desirable.
Experience of working to targets
Experience of working in the voluntary sector would be desirable.
Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively
Demonstrate understanding of social trends and their implications for clients and service provision
Have access to a vehicle and be willing to travel
The client requests no contact from agencies or media sales.
Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (full time)
Start date: ASAP (we are happy to work with notice periods)
Duration: Permanent
Salary: £31,825 - £35,280 per annum if based in London, £29,175 - £32,630 per annum if based in Bristol, Nottingham, Manchester, Newcastle, plus a £312 yearly tax-free work from home allowance.
Application deadline: Friday 22nd May, 12pm
This application process will consist of 3 stages: Written application, Telephone interview and Assessment Centre (interview & written task).
Role Summary
The Exclusive Opportunities Senior Officer will be responsible for ensuring that upReach’s Exclusive Opportunities (internships and short-term work experience) programmes operate smoothly and effectively, and will report to the Exclusive Opportunities Manager. You will work alongside Programme Coordinators, Partnership Managers and Programme Managers to ensure the successful implementation of exclusive work experience and internship opportunities, which provide upReach Associates with the experiences, networks, commercial awareness and skills needed to secure top roles upon graduating.
Core Responsibilities
Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.
The Core responsibilities include:
SUPPORTING THE SMOOTH RUNNING OF EXCLUSIVE OPPORTUNITIES PROGRAMMES:
Lead the logistical and operational planning and delivery of Exclusive Opportunities, ensuring successful implementation and high-quality support for programme participants and partners.
Develop engaging promotion of new opportunities to Associates to increase the number and diversity of applicants.
Manage the application and allocation processes for programmes, working with members of the Programmes Team and partner contacts to ensure smooth processes are in place throughout.
Monitor, evaluate and report on the effectiveness of the programmes, and identify/make improvements based on this.
Act as the primary point of contact for day-to-day partnership requests, and students accessing Exclusive Opportunities, and take action to respond to any issues raised.
SUPPORTING PARTNERSHIPS AND PROGRAMMES TEAMS:
Ensure the wider Programmes Team is kept informed of the internship and work experience programme content and timelines, and enabled to best support Associates taking part.
Collaborate with the Sector Programme Managers to design application assessment materials (where required) and applicant support resources for Programme Coordinators, and run their own Exclusive Opportunities.
Work with the Programmes team to encourage Associates to apply for and participate in the Exclusive Opportunities programmes.
EXCLUSIVES OPPORTUNITIES PARTNERSHIPS MANAGEMENT:
Take ownership of a small portfolio of upReach's existing exclusive opportunities partnerships, managing day-to-day relationships with support and guidance from the Exclusives Programmes and Partnerships Manager.
Support the Exclusives PM in managing their broader portfolio, including relationship stewardship, partner communications, and coordination of activity.
Collaborate with Partnerships Managers to review and renew employer partners collaborating with upReach on work experience and internship programmes.
Assist the Exclusives Programmes and Partnerships Manager in high-quality prospecting and relationship-building activity, contributing to income-generating partnerships that also deliver high-impact opportunities for Associates.
Collaborate closely with the Exclusives Programmes and Partnerships Manager and the Marketing & Communications team to co-create high-quality content and campaigns that showcase our partnerships - including case studies and social media promotion.
Contribute to impact reporting for the partnership portfolio by gathering data and stories that demonstrate partnership outcomes and drive continued engagement.
Skills and Experience
The ideal candidate for Exclusive Opportunities Senior Officer should display these skills:
Excellent communication skills, both written and verbal
Excellent organisational skills and the ability to prioritise a varied workload, manage competing demands and deliver to tight deadlines
Strong problem-solving skills
Self-motivation and an ability to work in a small team as well as independently
Ability to engage and communicate confidently with stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation.
To be successful, it is anticipated that you would have experience in:
Communicating with a variety of stakeholders, through written and verbal communication
Managing and prioritising a varied workload
Some project management experience would be beneficial.
Team Culture & Benefits:
We offer:
Flexible and hybrid working.
Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
Birthday leave and Volunteering leave
Enhanced Parental Leave beyond statutory requirements for all team members.
3% Pension Contribution, which increased to 5% after 5 years of working with us.
Cycle-to-work scheme.
Monthly socials and annual wellbeing days
Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
Personal Development Budget, activated after 6 months in the role.
The opportunity to participate in our fantastic staff networks:
Disability and Inclusion Network
Diverse Roots Network
Green Network
LGBTQ+ Network
Mindfulness Network
Parents and Carers Network
(Im)Migrants Network
Ready to apply?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Friday 22nd May at 12pm
EQUAL OPPORTUNITIES
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
The Sutton Trust is the UK’s leading social mobility charity. We believe every young person should have a fair chance in life, regardless of their family’s income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Our mission is to change this. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.
Each year, together with our university and employer partners, we support over 14,000 young people to reach their potential through our university, apprenticeship and career access programmes. And our support doesn’t stop there. We engage our thriving alumni community to help them to succeed in their professions and to act as advocates for social mobility.
Our rigorous and extensive research shines a light on barriers to opportunity from the early years to the workplace, and we strive to influence national policy change with evidence-based solutions to tackle educational and workplace inequality. Using insights from our programmes and research, we also test and scale new ideas in education and employment practice.
As an independent charity, our work is entirely reliant on the generous support of our community of donors. The need to support our work to tackle Britain’s low social mobility has never been greater.
Fundraising at the Sutton Trust
We are seeking a dynamic and confident fundraiser to be our Corporate Partnerships & Events Manager. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.
Over the past five years the impact of the Sutton Trust has increased, especially with our programmes which have gone from supporting 11,000 young people a year to 14,000 in the 24/25 programme year. We have secured a relatively stable income of c.£6m over several years, and in the last two years this has grown to £7m+. Our organisational strategy, which takes us to 2030/31, will continue this fundraising trajectory with a need to increase annual income on a sustained basis to £12m. With corporate income accounting for nearly half our fundraised income, there is considerable enthusiasm and opportunity in the corporate world for building strategic partnerships with The Sutton Trust.
Our fundraising approach will continue to focus on major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure corporate support. Our highly engaged Chairperson has a commercial background and is keen to leverage contacts in the corporate world, giving a network of prospective contacts to explore.
The role and team
As Corporate Partnerships & Events Manager, you will be an experienced partnership manager and fundraiser, confident in securing new business through active prospecting and networking along with experience in securing and stewarding strategic partnerships with corporates and their associated corporate foundations. You will have an entrepreneurial mindset for income generation, able to confidently manage competing demands to balance securing new partnerships and delivering high quality account management to your portfolio of current and prospective supporters.
The role will lead a portfolio of corporate partnerships, focused on delivering shared strategic goals to increase social mobility in the workplace and supporting a more socio-economically diverse workforce for the future. The role will be the point-person within the Development Team for organisational events, working closely with key colleagues in our marketing & events and programme functions to support delivery of high-quality events. They will also take responsibility for delivering successful stewardship events, including programme visits. It will be crucial to work closely with a range of stakeholders, especially colleagues, to deliver successful stewardship events that showcase the varied work of the Sutton Trust and engage supporters with our work. This will include working closely with existing staff who lead on organisational, advocacy and programme events to ensure donors and prospects are able to attend and engage with the work.
Corporate partnerships are delivered by a talented and growing team, all with their own portfolios based on partnership level and complexity. Team members work on both new business and account management, with ambitious individual income targets.
Main duties
New Business
Personally scope, develop and secure new five-figure+ corporate partnerships, aiming for a diverse and robust portfolio of partners with multi-year commitments, working with the Head of Corporate Partnerships, other senior staff, and senior volunteers appropriately to secure and steward.
Proactively approach new business development within the corporate sector, cultivating relationships and networks to grow awareness of The Sutton Trust and secure major gifts.
Support the Head of Corporate Partnerships in their work with senior volunteers to develop a strong prospect pipeline for major corporate gifts, including support for network mapping to leverage connections and cultivate prospective funders.
Events, Account Management and Development
Manage and grow the Trust’s leadership and partner level corporate partnerships in your portfolio, including leveraging existing relationships to maximise financial income and partnership longevity.
Appropriately leverage senior staff and volunteers to secure multi-lateral relationships with corporate partners and prospects, with the aim of retaining partnerships and uplifting income.
Working closely with key colleagues to be the first point of contact for the Development team to support organisational events, and working with Development leadership to deliver diverse and engaging stewardship events.
Working closely with key colleagues, support delivery of key donor messaging through Campaign Monitor or other platforms as appropriate, to align with the stewardship events goals of further engaging donors and prospects with the work of the Sutton Trust.
Be accountable for achieving agreed corporate income targets, looking for opportunities to grow funding and diversify corporate income.
Fundraising, Finance and Reporting
Act as an ambassador for the Trust with external audiences in the corporate space, representing the Trust with gravitas and confidence to secure major gifts and develop relationships.
Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking and reporting for your portfolio of corporate partnerships.
Working closely with colleagues, provide corporate fundraising expertise to increase awareness of viable funding opportunities and develop organisational understanding of best practice for working with corporate partners and funders.
Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.
Stay up to date with corporate fundraising best practice, learning from senior members of the team, and keep abreast of developments and opportunities within the wider fundraising space.
Other duties as necessary from time to time.
Person Specification
We welcome applications from individuals who have experience in:
Experience in successfully securing, managing, and developing corporate partnerships at five-figures-plus level, from initial prospect research to contracting and ongoing stewardship.
Experience successfully securing and/or managing corporate-charity partnerships, including engaging senior leadership on both sides to deliver strategic goals and mutual benefit.
Experience network mapping and networking to build and manage relationships that lead to corporate donations to non-profits, particularly with senior non-profit volunteers.
Experience planning and delivering events that provide high-quality stewardship to donors and prospects, engaging them with the work of a non-profit and promoting strong relationships.
Experience managing events with an organised and clear project management approach, including influencing and working with a variety of stakeholders internally and externally.
Excellent verbal and written communication skills, including networking at C-suite and senior management level and strong presentation skills, with the ability to prepare and deliver engaging and persuasive cases for support.
First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with gravitas and confidence in a range of settings, especially the corporate world and with senior leaders.
Knowledge and experience of the education and/or not-for-profit sector.
Knowledge of the UK fundraising environment, including corporate fundraising trends and regulations that affect corporate partnerships.
Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships.
We are also looking for an individual who:
Sympathetic to the aims of the Trust and our mission to increase social mobility.
High degree of initiative and the ability to take responsibility for corporate fundraising activity.
Dynamic and entrepreneurial fundraiser, with a passion for personally engaging supporters.
Able to think strategically about the bigger picture and manage hands-on fundraising.
Proven ability to influence stakeholders at all levels and encourage giving.
Excellent attention to detail with strong analytical skills.
Able to work independently and as part of a team
Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
Contract: Full time, Permanent
Salary: £42,025-£46,000
Working location: Minimum of two office days per week. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
Interviews
Applications should reach us by 10am, Monday 25th May, with first round interviews held on Tuesday, 4th June, and second round interviews held on Wednesday, 10th June. Both rounds will be held in our London office.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part-time – Tuesday to Thursday
Based across London pantries (including Dalston once open)
Ref: POC-261
Are you a proactive, hands-on individual with strong organisational skills and a passion for supporting communities? Do you enjoy working in practical environments and helping services run smoothly day to day?
If so, St Giles Trust is looking for a Pantry Operations Coordinator to support the delivery and growth of our London Pantry programme.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this vital role
Our Pantry programme provides access to affordable food alongside opportunities for connection, support and community building. Our Pantries are more than food spaces—they are welcoming community hubs that help people build stability and positive futures.
You will coordinate the day-to-day running of three London Pantries, ensuring they are well-organised, fully stocked and operating effectively. This is a varied, hands-on role where you will support staff, manage logistics and help develop new Pantry sites.
Working across multiple locations, you will:
What we are looking for
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
A basic DBS check is required for this role.
PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification.
Closing date: 26 May 2026 at 9am. Interviews: 01 June 2026 on Teams.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Working Well Trust
Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.
We are now recruiting IPS Employment Advisors to join our IPS service to join our Kingston & Sutton team. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. Please note that if you have previously applied for this role, we will not be considering repeat applications on this occasion.
What you’ll be doing
If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences.
You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.
You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service.
What you’ll need
You do not need previous employment support experience. What matters most is that you bring:
A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals.
Motivation to help people from all backgrounds move into meaningful work.
Confidence speaking with a wide range of people, from clients to employers.
Strong organisation skills, with the ability to multitask and manage your workload.
Willingness to learn the IPS model and become confident approaching employers.
We welcome applications from people with lived experience of mental health, personally or through a close contact.
What we offer
30 days annual leave plus public holidays (FTE)
Paid company closed days at the end of the year (FTE)
Flexible, paid Wellbeing Hour every fortnight (FTE)
6% employer pension contribution
Working Well Trust is an equal opportunities employer and Confident about Disabilities.
What’s next
Before you apply, please note the following:
We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months.
To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions.
Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression.
If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed.
Start your application today and take the next step in a rewarding career.
Please upload your CV and answer the screening questions, the cover letter is an optional addition. Please make sure you have highlighted in your application how you meet the person specification for this position.
At Working Well Trust, our mission is to support people experiencing mental health challenges and/or are neurodiverse on their employment journey.
The client requests no contact from agencies or media sales.
ABOUT GLOBAL CANOPY
Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights.
ABOUT CORPORATE PERFORMANCE
A growing number of companies and financial institutions are seeking to mitigate their impacts on nature. But many have made commitments that are not being met, and others are failing to take any action at all. We hold the most exposed companies and financial institutions to account through our Forest 500 project, by assessing their policies and performance.
With our suite of Deforestation-free Finance Guidance and a forthcoming new tool, DEFT Pathway, we provide tools and data for financial institutions and investors to support effective engagement with high-risk companies. We support the finance sector, policy makers and other stakeholders by providing market-leading data on deforestation and ESG metrics through Forest IQ.
ABOUT THE ROLE
This is an exciting opportunity for an experienced and deeply knowledgeable Programme Director. It is an opportunity to become part of an accomplished and proactive team at the heart of the fight against market-driven deforestation and nature loss.
You will be a strong technical leader who excels at programmatic management and delivery. With a drive and passion for effective delivery, technical quality and rigour, and ensuring teams are well organised and properly resourced to meet their individual and collective objectives on time and on budget. You will lead the management and mentoring of the team and its development to ensure it is equipped and motivated to deliver on and scale-up its day to day work, while also continuing to innovate.
You will participate in strategy development and external representation, helping to ensure we stay at the leading edge of global efforts to transition to deforestation-free supply chains and portfolios. You will ensure that our external partnerships are well managed, and that we are continuing to secure the resources and relationships needed to effectively deliver on our strategy in this fast-moving space.
The programme is structured as three workstreams, which work across our projects and products. The workstreams Leads are responsible for delivery, so a key part of your role will be in supporting and enabling them and their teams to effectively deliver on their goals:
The workstreams all work across Forest 500, Forest 500 – Finance, Floresta 250 – Cattle, Deforestation-free Finance Sector Guidance, Forest IQ, and DEFT Pathway.
You will also hold overall budget and fundraising responsibilities for the team and be supported by a dedicated Finance Business Partner and our Development Team.
You will ensure that we are making the most of the technical expertise, data and other synergies across Global Canopy as a whole, leveraging the time and skills of regional and cross-cutting programmes, such as the Brazil-based team and Human Rights and Learning & Development functions.
RESPONSIBILITIES
Programme leadership
Team and people management
Strategy, fundraising and external representation
ABOUT YOU
To be successful in this role, these are the things that will matter the most:
Essential behavioural competencies:
Skills and experience:
SALARY & BENEFITS
Salary: £70,000 full time equivalent (This role sits within Band B on Global Canopy’s remuneration framework.)
Nature of contract: Full- or part-time (0.8 FTE), fixed term (24 months). We are a flexible employer and welcome candidates wishing to work flexibly.
Base: Our office is in Oxford, with flexible home-working arrangements in place. Ability to attend the office fortnightly at minimum would be desirable. We will support UK visa sponsorship for this position.
Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.
Pension: Employer pension contribution of 8%.
Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.
Group Life Assurance: Paying a lump sum of 3 times annual salary
Group Income Protection: Paying 75% of annual salary for up to 2 years (for long term sickness).
Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.
Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.
HOW TO APPLY
To apply for the position, please use this link and submit an up-to date CV and answers to the following questions (max 300 words each).
Applicants are required to disclose if and how they have used AI in their application.
The closing date for applications is Monday, 18 May at 9am BST.
The recruitment process for this position is intended to be as follows:
1. First-round interview of 30 mins (tentatively 26 & 28 May)
2. Final interview of 1 hour (tentatively w/c 8 June) with a written assessment to complete in your own time
This recruitment process will take place online via video. The entire process is likely to take 4 weeks to complete from the closing date of this advert. Due to the volume of interest, we are unable to provide all applicants with individual feedback.
The client requests no contact from agencies or media sales.
As Weldmar Hospicecare moves into an exciting new direction in fundraising, we are seeking a Philanthropy Manager to lead our engagement with key investors and high net worth individuals.
This is a brand new role designed to broaden our reach and secure the major gifts necessary to fund our specialist care services. Working alongside fellow fundraising managers, as well as the Senior Leadership Team and Trustees, and reporting to the Director of Fundraising, your key responsibilities will be to:
· Identify and research high value prospects, implementing bespoke donor journeys that move supporters from initial interest to significant financial commitment.
· Establish and lead a group of dedicated volunteers who act as champions for Weldmar across the county.
· Manage our Trust and Foundations Fundraiser, overseeing applications for grant funding and ensuring detailed, timely reporting to funders.
· Represent Weldmar at flagship events and networking opportunities, educating partners on how their investment makes a tangible difference to the specialist care Weldmar provides in Dorset.
· Using Raiser’s Edge, you will maintain meticulous records and provide regular performance and prospect reports to senior management.
You will have extensive experience in managing profitable fundraising events or securing high value income. You must be a diplomatic and persuasive negotiator, comfortable engaging with decision makers at all levels. A professional qualification (such as the IoF Diploma) is desirable, but more important is your ability to tell Weldmar’s story in a way that inspires generosity. A Basic Disclosure and Barring Service (DBS) Check is required for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.
We are looking for an experienced and highly organised Operations Manager to keep our offices, systems, and services running smoothly across the UK. This is a varied and impactful role where your work directly enables frontline teams to deliver life-changing support.
About the role:
Reporting to the Director of Finance and Operations, you will take ownership of the day-to-day operational infrastructure of the organisation, including:
This is a hands-on role with real responsibility and variety.
What we’re looking for:
Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts - including managed IT service contracts, budgets and holds a qualification in cyber security or IT.
What we offer:
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.
Please disclose in your covering letter if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Payroll and Pensions Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Payroll and Pensions Officer
Location: Islington based in our Central Office. You will be required to work Mondays in the office, plus an additional day within a service, with home working possible through the rest of the week. Additional days out may be required. Please note that unfortunately, there is no step free access available at our central office, and cannot be guaranteed at other locations
Salary: £30,000 annual
Shift Pattern: Fixed term contract until January 2027, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours due to tight payroll run deadlines, time in lieu will be provided in these cases.
About the Role
We're hiring an experienced payroll and pensions officer. You will join a small Payroll team, reporting to the Payroll and Pensions Manager. You will ensure efficient and accurate payroll operations, ensuring staff are paid correctly, on time. You will support in the preparation and processing of monthly payroll, coordinating effective and efficient end-to-end payroll and pensions administration, plus any relevant activity. The People and Culture team overall are a supportive and friendly team, who all have individual personalities and characteristics which bring us together to have a positive working environment as a team.
Key Responsibilities Include:
About You
We're looking for someone who is methodical, intuitive, and detail-oriented, who is able to tae ownership of your projects and workflows. You will hold some payroll and pensions experience and be ready to hit the ground running, able to use your own initiative to resolve challenges, and support with the running of cycles. You will be comfortable working in a fast paced environment, and will thrive in such circumstances. We're looking for someone who can build good professional relationships with others, and is happy to support the wider team and organisation.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete a DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Students’ Unions are amazing membership organisations with unique structures and ever-changing leadership. The Student Communities Coordinator is a central part of the Student Activities and Communities department, working collectively to deliver UoGSU's work in engaging out student groups, societies and delivering events.
The successful applicant will be passionate about supporting our members to create a sense of community. You will be enabled to lead on projects alongside playing an important role within a growing department of the SU engaging with our student community, societies and organising events within the University of Gloucestershire.
To apply and see our full job pack, please visit our website.
For an informal conversation, please visit our website.
Important Dates
Closing Date: Thursday 18th June
Interview Dates: Week commencing 29th June
Start Date: ASAP
Job Details
Main purpose of the job
This role is a central part of the Student Activities and Communities Department, working collectively with colleagues to deliver UoGSU’s work in engaging our student groups, societies and delivering events. We expect this role to deliver an inclusive and engaging environment for all and support students to actively participate in student-led groups. The post holder will co-create events and activities which maximise student engagement and build sense of community at University.
Main duties and responsibilities
High quality student-led events
• Coordinate and working with others promote our student-led societies offer and other student groups within UOGSU.
• Develop, enhance and deliver an active calendar of student-led events.
• Work in collaboration with internal and external stakeholders with event planning, design and delivery of student-led events.
• Provide operational support at student-led events and activities.
• Assist in the planning of large-scale events such as Welcome, SU crew volunteering programme, our Varsity series and Student Awards.
• Support the UOGSU events programme. Be a point of contact for students, University staff, UOGSU staff who wish to utilise on-campus spaces for events, and to assist them in the planning and delivery of a successful event.
• Assist in risk mitigation for events, ensure up to date risk assessments are in place and health and safety guidelines are being followed.
• Act as a premise license holder if required (training provided if necessary).
• To have operational responsibility for SU social spaces including ensuring equipment is functional, that space usage is recorded and that the environments evolve with changing student demands.
Support for student groups
• Develop effective partnerships to facilitate involvement and engagement with our student groups and support them to develop their capacity to achieve their potential.
• Ensure our student groups are accessible and inclusive to all members.
• Ensure our database of student leaders and members of our societies are up to date.
• Effectively engage students and provide ongoing support and assistance where necessary.
• Organise regular meetings with our elected student leaders and committee members.
• Contribute and support the development of a training programme for student groups.
• Provide financial guidance to student groups and support where needed.
• Coordinate our student staff team to enable them to provide the most effective and efficient service to our members.
• Assist with coordinating and dealing with member discipline and complaints contributing to effective process development.
• Assist in risk mitigation for student groups, ensure up to date risk assessments are in place and health and safety guidelines are being followed.
• Support the priorities of the elected officers.
UoGSU exists to support its members to overcome the myriad challenges they face, so that they can love their time at the University of Gloucestershire
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Rape Crisis South London (RCSL) is a proudly feminist organisation providing specialist support to women and girls who have experienced rape and/or childhood sexual violence.
Our work is grounded in survivor‑led, trauma‑informed and intersectional feminist practice.
Our vision:
A world free from sexual violence, where survivors are believed, respected and supported.
Our mission:
To provide high‑quality, specialist support and to challenge the structures that enable sexual violence.
About the Role
The Finance officer is responsible for vital financial functions, including recording all financial transactions and assigning income and expenditures to appropriate funds, projects, and cost centres, processing BACS payments and assisting with processing of month end schedules, among other duties. This role is integral to the overall administration of the charity.
What You Will Do
About You
Describe the type of person you are looking for and how this role fits with our values and culture.
You must be someone who will promote and work in line with the vision, values and feminist ethos of Rape Crisis throughout the whole organisation and externally. Someone who will uphold the rights of survivors of sexual violence and proactively assess the needs and safety of survivors to ensure that any risks/needs identified are addressed, having full regard to the relevant Safeguarding policies.
You must be proactive in your personal learning and development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role. Ready to participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans. You must have a willingness for undertaking any other duties appropriate
Person Specification
Essential
Desirable
What You Bring
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors, children, young people and adults at risk. All staff have a shared responsibility for promoting safety and wellbeing.
This includes:
Our safer recruitment processes include:
Equality, Feminism and Inclusion
RCSL is an equal opportunities employer. Our work is rooted in feminist principles that recognise sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
We particularly welcome applications from women who are under‑represented in roles within the Violence Against Women and Girls (VAWG), charity, social impact sector.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors including:
We are committed to removing barriers and creating an inclusive workplace.
Applicants are encouraged to tell us if they require reasonable adjustments during the recruitment process, such as:
Learning and Development
As a charity undergoing growth and transformation, we welcome colleagues who are committed to ongoing learning and professional development. We provide induction, supervision, and development opportunities appropriate to the role.
Interview Process
Shortlisted applicants will be invited to an interview, usually conducted via MS Teams.
Post holder will be required to undertake
Stage one: MS Teams with the Finance Manager and two other panel members.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
Post holder will be required to undertake either Basic DBS
The role will initially be open for one month (until 12:00 noon on Wednesday 11 May 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
Basic DBS
The role will initially be open for one month (until 12:00 noon on Wednesday 11 May 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
Post holder will be required to undertake either Enhanced or Basic DBS
This post is open to women only and is a Genuine Occupational Requirement under Schedule 9, Paragraph 1 of the Equality Act 2010 (where applicable).
Applicants must have the right to work in the UK.
How to Apply
Please submit:
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
We understand that some candidates use AI tools when applying. While we welcome technology to support clear communication, your application should reflect your own skills, knowledge and experience.
Data Protection
RCSL will process personal data in line with UK data protection legislation and our Recruitment & Selection Policy. Information provided during the recruitment process will only be used for the purpose of assessing your application.
Accessibility
If you need an adjustment or additional support to apply, please contact the People & Culture team to discuss how we can help.
Charity Number: 1085104
© Rape Crisis South London
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Are you passionate about making a real difference and shaping the future of a growing and impactful charity? Kidz Klub Leeds is looking for an experienced Relationships and Communications Manager to drive the charity to new heights and help them reach more children in need across Leeds.
“I often feel up against it in the community, but Kidz Klub is one of the little pockets of sunshine.”
Since their launch in March 2000, Kidz Klub Leeds have worked with children in every area of their lives, in their communities, homes and schools. They currently work with 1250+ children and their families in the most deprived areas across Leeds each week. Kids Klub Leeds believes that children are the community changers and nation shakers and that their job is to help them to shine.
The charity’s vision is lasting transformation through the love of God for the most vulnerable children, their families and communities in Leeds. They work in partnership across the church, the city and beyond and are passionate about seeing those with the least, supported with the very best.
The Role
You will play a pivotal role in telling the Kidz Klub story, inspiring supporters and growing sustainable income. This is a hands-on role focusing on building authentic relationships and creatively communicating impact. As part of the supportive and passionate fundraising team, you will:
The Person
You should be experienced, with a proven track record in Individual Giving, communications, PR, marketing or digital. You will understand the power of storytelling and how to create meaningful engagement with supporters. You should:
Perhaps most importantly, you should be passionate about making an impact, excited about the charity’s mission and the children they serve. You should be committed to raising funds to enable the frontline work of Kidz Klub Leeds to take place and be a passionate ambassador for the charity.
Kidz Klub Leeds is a faith based Christian Charity. Therefore, there is a genuine occupational requirement for the post holder to be a practicing Christian, in order to be able to effectively communicate with Christian financial supporters as well as a wider support base.
Why Kidz Klub Leeds?
Kidz Klub Leeds is an inclusive place to work, with professional development and excellent support and wellbeing care in place for staff members. The Leadership Team and Trustees are highly supportive of the fundraising team and are actively involved. This is an extremely exciting time to join and contribute to the growth of this inspirational charity. They offer a great range of benefits including:
Please be aware this role is subject to our safer recruitment process which will include an enhanced DBS and references
This role is permanent and full time however potential for a part time or term time only role for the right candidate. The role will include some out of office hours (e.g. some evenings and weekends for presentations and events) and travel will be required to events and to represent the charity.
If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Leanne or Jen at Charity Horizons.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you use your skills to help save lives across Cambridgeshire, Bedfordshire and the East of England?
Role Title: Direct Marketing Lead
Reporting to: Supporter Engagement Manager
Salary: £32,861 per annum
Contract Type: Permanent
Hours: Full time
Location: Barnwell Road, Enterprise Campus, Alconbury Weald, Huntingdon, Cambridgeshire PE28 4YF with hybrid working: 3 days in office (Alconbury Weald), 2 days from home
The Direct Marketing Lead is a newly formed role focused on planning, delivering and optimising integrated, data-driven campaigns across offline and digital channels to grow income from individual supporters—acquiring new donors, increasing the value of existing ones, and maximising return on investment.
You will take ownership of end-to-end direct response activity, using insight, segmentation and testing to improve performance, while managing budgets, suppliers and internal relationships to deliver effective campaigns that also build strong, long-term supporter relationships.
You’ll be joining a friendly, supportive and passionate team within an organisation that’s ambitious, collaborative and committed to development. If you’re proactive, strategic, and motivated by making a difference, we’d love to hear from you.
Role Summary:
To be successful in this role you will have:
Experience & Knowledge
Skills & Abilities
Personal Attributes
Desirable
About Magpas Air Ambulance
We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.
We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.
Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply.
Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcome's members of the Armed Forces to apply.
If you are looking for a new opportunity within a supportive and exciting environment, we would love to hear from you.
Closing date: Friday 22nd May 2026
Interview date: Tbc
Please note that the right is reserved to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
Interested?
If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.
This role is subject to a Disclosure and Barring Service (DBS) check.
If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.
No agencies please.