Housing management jobs

Ascension Community Trust (ACT) is a much-loved community-based charity in Custom House, Newham.  We deliver a range of projects including Newham District Foodbank (a Trussell Trust foodbank), welfare benefits advice, ESOL classes, work with adults with learning difficulties, as well as work with children, young people and their families.

This an exciting time for the programme with a Special Educational Needs and Disabilities (SEND) school being build next door to our centre, and with established relationships with several care homes – we expect that this programme will go from strength to strength.

The programme currently consists of:

· Inclusive Art Group

· Supported Volunteering

· Weekly Community Meal

We are seeking a competent manager for a one year fixed contract to cover maternity leave.

You will have the leadership skills to support a small team of sessional staff. You will be at ease in relating to adults as well as their parents and carers. You will be passionate about the well being and integration of people with learning difficulties with an understanding of their needs.

Christian belief is not a requirement of the role; however, it is essential that the successful candidate will be comfortable working in sympathy with our values.

If you share our values and want to make an impact within Newham, then we look forward to hearing from you!

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Luton Wellbeing Service Manager
Post no: 664
Working base: Luton Wellbeing Centre, LU1
Contract type: Permanent
Hours: 37 hours per week
Work Pattern: 5 days per week, Monday to Friday + some occasional out of hours work
Salary: £28,325 per annum

About our Wellbeing Centres

We offer a safe, non-judgmental space to take part in group activities, chat with others over a cuppa, play a game, read a book, or just sit quietly over some mindful colouring. Our sessions are facilitated by our recovery workers, students and volunteers who can also provide information about other services available locally and on ways to support your well-being.

About the Role

This is an exciting opportunity to oversee the daily operation of the Mind BLMK Luton Mental Health Prevention and Recovery Service.

Based at our Luton Wellbeing Centre the service provides a range of activities, groups and support opportunities throughout the week, helping people to manage their mental health, build confidence and progress through their own recovery journeys.

The Service Manager role is varied and rewarding, ensuing the smooth running of the service and playing a key role in shaping and enhancing the service to ensure it continues to meet the needs of the local community. Working in line with Mind BLMK values, you will monitor performance and drive service improvement, promote the service across the area, and build strong partnerships with local organisations, community groups, and key stakeholders.

You will oversee referrals into the service, lead on the assessment of more complex cases to determine suitability, and ensure the delivery of high-quality, person-centred support. You will also provide day to day leadership and supervision to the staff, volunteers, and student team, while maintaining responsibility for the health, safety, and management of the Luton Wellbeing Centre and its facilities.

Service Delivery Includes

Operate a service and ensure outcomes which supports individuals to deescalate crisis and develop strategies for recovery and increased wellbeing, in line with Mind BLMKs Recovery Model and contract requirements and Key Performance Indicators (KPI’s).

Work with the Operational Services Manager to review, design and implement changes to service delivery and working models, ensuring the service meets the needs of the local community, identifying solutions to gaps in provision and seek opportunities to grow the service and maximise the use of the centre premises.

Contribute to the development of the Luton service plan in line with both Mind BLMK priorities and the wider Luton Mental Health Plan and 2040 vision.

Entitlements/benefits:

• 25 days annual leave plus bank holidays (pro rata where applicable)
• Health Plan with a wide range of wellbeing benefits
• NEST Pension Scheme (3% employer contribution and 5% employee contribution)
• Access to ongoing learning and development opportunities, including in-house and external training
• Flexible working opportunities in line with organisational policy
• Supportive and inclusive working environment
• Disability Confident Employer

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closing date: Friday 26th June at 5:00 pm
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Other roles you may have experience of could include: Mental Health Service Manager, Wellbeing Manager, Community Services Manager, Recovery Service Manager, Mental Health Team Leader, Service Delivery Manager, Community Support Manager, Operations Manager, Wellbeing Centre Manager or Mental Health Project Manager.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are proud to be an inclusive employer and actively promote equality, diversity and fairness. We welcome applications from everyone regardless of background or circumstances.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Hours:            12 hours per week

Base: Shipley office

Salary:            £32,000 – £35,050 (Full time equivalent)

We are seeking a compassionate and motivated Wellbeing Service Manager to lead and develop our wellbeing offer for unpaid carers in Bradford. This service provides free counselling support delivered by student counsellors, offering vital emotional wellbeing support to carers. The service also trains volunteers to offer a compassionate listening service.

This is an exciting opportunity to shape a relatively new part of the charity, ensuring high-quality delivery while contributing to its growth and sustainability.

Key Responsibilities

Service Delivery & Coordination:

1. Manage referrals into the wellbeing service, including initial contact and triage of unpaid carers into the caring callers support offer or counselling offer
2. Assess needs and match carers appropriately with student counsellors/ volunteers
3. Monitor the progress and outcomes of counselling support
4. Support the coordination of wellbeing activities across all areas including staff wellbeing
5. Student Counsellor/Volunteer Recruitment & Support
6. Recruit student counsellors and volunteers in partnership with training providers
7. Deliver in house induction and training to students/volunteers
8. Provide ongoing support, guidance, and workplace supervision to student counsellors /volunteers
9. Ensure students are working within ethical and professional boundaries

Quality Assurance & Reporting:

• Maintain accurate and confidential records of service delivery
• Monitor service performance and outcomes
• Produce reports for internal use and funders

Service Development:

• Contribute to the ongoing development and improvement of the service
• Identify gaps, opportunities, and innovations to better support carers
• Support the development of policies and procedures where needed

Funding & Sustainability:

• Contribute to identifying and securing future funding opportunities
• Support bid writing and reporting to funders

For an informal discussion, please reach out to: Dolly Dalton.

This is an opportunity to join a dedicated organisation that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply.

Carers’ Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.

Closing date for applications: Sunday 28th June 2026

Proposed interview date: Tuesday 7th July 2026 (virtually)

About the role

Reporting to the Director of Fundraising, you will take ownership of RBVE’s corporate fundraising portfolio, strengthening supporter engagement and building long‑term value. You will champion corporate fundraising as a key driver of the charity’s income growth, ensuring the team delivers exceptional performance and meets stretching income goals.

You will work collaboratively across the wider fundraising function — including Community & Events, Individual Giving, and Digital Events — to maximise opportunities and maintain the charity’s impressive year‑on‑year income growth. You will also play a key role in supporting the delivery of the Great Tommy Sleep Out, our flagship seven‑figure digital campaign.

This role is critical to sustaining our momentum and unlocking the next phase of growth.

This role will be office based in Aylesford, Kent with expected travel for events in the UK and occasionally beyond.

About you

You will be a strategic, organised and confident leader with significant line‑management experience and a track record of delivering income growth in a corporate fundraising environment. Calm, methodical and hands‑on, you thrive under pressure and bring clarity and focus to a busy portfolio.

You will also be a collaborative team player, able to build strong internal relationships and work seamlessly across departments to drive shared success.

What you’ll bring

• Corporate fundraising leadership — experience overseeing a portfolio and driving income growth

• Team management — proven ability to lead, motivate and develop high‑performing fundraisers

• Strategic planning — confidence setting direction and delivering against ambitious targets

• Relationship building — ability to cultivate long‑term, high‑value partnerships

• Cross‑functional collaboration — experience working with multiple teams to maximise opportunities

Why join us?

• A mission‑driven organisation with a clear purpose

• A supportive, ambitious fundraising team with a strong track record

• The opportunity to shape a growing income stream and make a tangible impact

• A culture that values initiative, collaboration and continuous improvement

For full information on the role, please see below attached job description.

RBVE reserve the right to close any vacancy prior to the published closing date.

Location: Any UK Trust office, but must be willing to travel for the role

Interviews: 24/06 over Teams

Join The King’s Trust as an Employee Engagement Manager (Fundraising) and play a pivotal role in powering our flagship Million Makers initiative. In this exciting role, you will build and nurture high-value corporate partnerships, inspire employees across leading organisations, and deliver innovative fundraising campaigns that generate vital, unrestricted income. You’ll lead key projects, grow participation, and shape the future of one of our most ambitious fundraising products.

This role is ideal for someone with experience delivering successful fundraising, engagement or marketing campaigns, organising high-impact events, and driving income growth over time. You will be confident in building relationships with senior stakeholders, managing multiple projects and motivating others to achieve ambitious goals. Strategic thinking, collaboration and communication skills will be essential to success in this role.

Every partnership you build and every campaign you deliver will help transform young lives. The income you generate enables young people to develop the confidence, skills and opportunities they need to succeed. This is an opportunity to use your expertise to create meaningful, lasting impact at scale, while working as part of a passionate, purpose-driven team at The King’s Trust.

What happens next?  

Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Employee Engagement Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Employee Engagement Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

We are seeking a strong and motivated leader, who is passionate about seeing lives transformed, to become our Head of Services (Programmes). In this strategic senior role, you will work closely with the Chief Executive Officer to provide stable leadership to staff and residents in the delivery of the day-to-day leadership of the organisation and residential addiction recovery / resettlement programmes. As a key member of the senior leadership team, you will help lead and motivate the organisation through transformational change to more effectively and sustainably deliver our mission – to help those affected by addiction to heal, transform, and thrive.

Outstanding communication, interpersonal, and relationship-building skills are essential. As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to lead and inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

Your role, in this committed team of 40+ staff, requires balancing management responsibilities alongside a more hands-on approach, including significant contact with our residents. Seeing them undergo the process of transformation, with all the joys and challenges that entails, is what makes our work worthwhile – a tremendous encouragement.

To apply: Please view the full job description and person specification. When you’re ready to apply, click the ‘Apply now’ button to begin your online application, submitting a covering letter, CV and screening question.

For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details on our website, which is currently under development.

Closing date: 23.30 Sunday 14th June 2026

The Grants and Trusts Manager will play a vital role in growing income from Charitable Trusts, Foundations, and Statutory funding by identifying new funding opportunities, developing compelling, high-quality funding applications, and delivering excellent stewardship. This role will support Lakeland Arts’ artistic, heritage, learning, and engagement programmes across our sites in the Lake District including Blackwell – the Arts & Crafts house, Abbot Hall art gallery, and Windermere Jetty Museum. You will collaborate with colleagues to develop strong, place-based cases for support aligned with the charity’s strategic priorities. Key Responsibilities Trusts, Foundations & Statutory Fundraising • Identify, research, and qualify funding opportunities from trusts, foundations, and statutory bodies – including Arts Council England - to support the conservation of our artistic, heritage, learning, and engagement activity. • Lead on writing and submitting high-quality funding applications, securing both unrestricted income and project-specific funding aligned with Lakeland Arts’ strategy. • Develop compelling proposals that clearly articulate the significance of our extensive collections, the benefit of public access to these and the value of our heritage, and community impact, using evaluation data, audience insight, and partnership testimonials. • Maintain ownership of a proactive and balanced funding pipeline, ensuring prospects are thoughtfully approached and progressed through the fundraising cycle. Stewardship, Reporting & Relationship Management • Steward a balanced portfolio of funders, building strong, long-term relationships through regular communication and engagement opportunities (including site visits where appropriate), while complying with funding agreements. • Maintain a clear calendar of applications, reports, renewals, and deadlines, ensuring all funder requirements are met to a high standard and on time. • Produce clear, engaging funder reports that demonstrate impact, successful financial management, and agreed outcomes. Internal Collaboration & Funding Priorities • Work collaboratively with colleagues across curatorial, participation & learning, conservation workshop, visitor experience, finance, and leadership teams to shape strong, well-informed funding bids. • Proactively gather information to ensure funding proposals reflect current and emerging organisational priorities. • Contribute to a positive, collaborative culture that values shared learning and cross-departmental working. Data, Systems & Performance Management • Use CRM systems to accurately record fundraising activity, funder communications, deadlines, and outcomes. • Track and analyse fundraising performance against income targets and KPIs, contributing to internal reporting, forecasting, and strategy reviews. • Ensure compliance with fundraising best practice, data protection, charity law, and internal policies and procedures. Representation & Wider Development Activity • Act as a confident and knowledgeable ambassador for Lakeland Arts, representing the charity at funder meetings, networking events, and sector committees. • Support wider development activity, including campaigns, events, and partnership work as required. • Provide administrative and project support to the Development team when needed. Safeguarding, Equity & Organisational Values • Embed safeguarding, health & safety, and duty of care into all aspects of work in line with Lakeland Arts’ policies. • Promote inclusive, welcoming, and accessible arts and heritage spaces for all audiences. • Actively promote Equity, Diversity, Inclusion & Belonging principles into dayto-day practice. General: • Ensure the highest level of donor care for sponsors and supporters. • Maintain a solid understanding of the external funding environment, keeping up to date with funding trends and developments in the sector. • Adhere to ethical and legal fundraising best practice keeping up to date with any changes in fundraising legislation. • Contribute to the overall success of the organisation by attracting new funders. This job description outlines the principal responsibilities and duties of the post holder. It isn’t meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes of legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.

This is an exciting opportunity to lead our approach to monitoring and evaluation at a key moment, ensuring that high-quality evidence underpins our programmes and future growth.

Villiers Park is a national social mobility charity with a strong track record of delivering impactful programmes that support young people from under-represented backgrounds to fulfil their potential. The ability to demonstrate impact clearly and credibly, both to inform our own learning and to evidence our effectiveness externally, will be critical to achieving our strategic ambitions.

As a core part of our 2025-30 strategy, the Data and Insights Manager will work to embed consistent and robust evaluation across the organisation. This will be achieved by approaches such as Stories of Change, which combines quantitative data with rich qualitative insight to build a compelling and nuanced understanding of the difference our programmes make.

Our work is possible because of a brilliant team of staff, trustees and volunteers and committed funders and partners who believe in what we do and want to make the greatest possible difference. The Data and Insights Manager will work closely with colleagues across programmes, communications, fundraising and leadership, you will ensure that data and evidence are actively used to inform decision-making, improve delivery and demonstrate impact to funders, partners and the wider sector.

This is a highly collaborative role with organisation-wide impact, offering the opportunity to shape how Villiers Park learns delivers on its long-term strategic ambitions.

Alex Grant

Assistant Director

Job purpose

The Data and Insights Manager will play a key role in supporting Villiers Park through the collection, analysis and reporting of robust evaluation and monitoring. Working across teams and hubs, the postholder will support consistent data collection, lead analysis and synthesis, and help ensure evidence informs learning, decision-making and external communication. The role will focus on coordinating mixed-methods evaluation, with qualitative approaches, including Stories of Change, as a key way of understanding young people’s experiences of change, or clarity, and the impact of our programmes.

Key responsibilities:

• Working closely with the Assistant Director, develop, implement and review monitoring and evaluation approaches for all programmes, ensuring that the data outputs can be used in a range of ways.
• Collaborate with the Senior Leadership Team (SLT) and wider staff team to develop, implement and review Theories of Change.
• Work with the Programmes team to design and deploy monitoring and evaluation methods to capture and store relevant quantitative and qualitative data from a range of sources, including individuals and via schools/colleges and partner organisations.
• Undertake data analysis and write reports for internal and external audiences on process and impact evaluations for all programmes, including annual school impact reports.
• Support the Communications and Fundraising Teams by providing regularly updated data and evaluation, regional contextual demographic data and comparative national datasets.
• Manage programmes and impact data storage to ensure relevant access is delivered for SLT, Programmes, Fundraising and Communications teams and compliance with GDPR.
• Keep up to date with changes in regulation and best practice in data management and data protection/consent, especially when data subjects are under 18.
• Ensure that all data management and evaluation practices are compliant with statutory safeguarding and GDPR regulations and Villiers Park’s safeguarding, data protection and privacy policies.
• Deliver evaluation training and evaluation review meetings to inform and engage the wider organisation with evaluation practices and the implementation of data and insights.
• Undertake other duties as required to support the mission and work of Villiers Park.

Knowledge, experience and abilities (essential)

• Experience of, and strong interest in, high quality evaluation methodologies, including programme theory, process evaluation, mixed-methods approaches.
• Strong experience of critically appraising data and evidence, and staying abreast of developments within evaluation of youth-based charities and university widening participation, using this to support proportionate, well-evidenced conclusions.
• A strong track record in planning, coordinating and delivering successful evaluation activity across programmes, sites or stakeholder groups, including managing complex workloads, setting priorities and working to agreed timelines and standards.
• Experience of effectively communicating evaluation findings, both written and verbal, to different audiences.
• Strong analytical, problem-solving and decision-making ability, including using evidence, judgement and stakeholder input to resolve challenges in evaluation delivery.

Skills and competencies (essential)

• Strong communication and interpersonal skills, with the ability to build effective relationships and influence stakeholders, articulating evaluation concepts and findings clearly and concisely.
• Skilled in planning, prioritising and managing multiple strands of work to deliver high quality evaluation outputs.
• Analytical and methodical, with the ability to interpret evidence carefully and proportionately.
• An effective manager of evaluation activity across teams, hubs and programme cycles.
• Strong qualitative and mixed-methods analysis skills, including interpretation and reporting.
• Ability to anticipate and identify challenges in evaluation delivery, and work with colleagues to resolve these productively.
• Demonstrate a curiosity about other evaluation methodologies and research from the wider evaluation sector.
• Strong IT and digital skills including Microsoft suite and data management systems.
• A collaborative team member who can also take initiative, work proactively and operate independently where needed, and who has excellent interpersonal skills to facilitate learning conversations and support and advise colleagues to use evidence confidently in practice.

Desirable

• Familiarity with longitudinal or progression tracking and/or data-sharing partnerships.
• Experience of contributing to fundraising proposals with ready evidence and an understanding of fundraising audiences.
• Proficiency in qualitative analysis software, such as NVivo, to support coding, thematic analysis and synthesis.
• Confidence using data management tools such as Dataverse, MS Forms and PowerAutomate, and Power BI for reporting or visualisation.
• Understanding of value-for-money or ROI-related analysis in a social context.

Additional Information:

• The postholder will have some travel to schools, events and partner organisations.
• An enhanced DBS check will be required.
• On occasion, evening work and overnight stays may be required. 
• Hybrid – location local to our Cambridge office or near to one of our Regional Hubs

Employee Benefits

• 26 days annual leave plus bank holidays (pro rated) and additional leave over Christmas.
• A dedicated wellbeing day for you to take at any time and three days (pro-rated) paid leave for volunteering or study each year.
• Training and professional development, including termly staff development days.
• Support from our wellbeing working group and access to an employee assistance programme.
• Opportunity to join working groups with other colleagues from across the organisation as well as wider networks such as the Fair Education Alliance.
• Flexibility in working hours.
• Additional sick pay and compassionate leave policies. 

Safeguarding

Villiers Park Educational Trust is committed to safeguarding and to providing a safe and supportive environment, which secures the well-being and best outcomes for the young people with whom we work.

Safeguarding is embedded in all aspects of Villiers Park's work and integral to the commitment we make to our schools, partners and the young people and communities we serve and work with. All employees and volunteers are expected to share this commitment by adhering to our organisational safeguarding procedures, attending regular in-house training and keeping up to date with developments in policies and legislation.

All employees and volunteers will also agree to undergo an Enhanced Disclosure and Barring Services check and successfully complete our mandatory online training courses including NSPCC Safeguarding in Schools and PREVENT training.

At PHG, we’ve spent nearly 30 years turning complex science into practical health policy. We are now looking for a versatile Administration and Communications Officer to join our team. 

As Administration and Communications Officer you can expect to spend half your time supporting our external-facing communications activities, including, designing digital and print content and keeping our website up to date. From monitoring analytics to maintaining our house style, you’ll help ensure our policy perspectives reach the right people. The other half of your time will be spent ensuring our office and HR functions run smoothly. This includes essential HR admin (payroll, recruitment, and contracts), coordinating meetings and events, and managing our office facilities.   However, no two weeks are likely to be the same.

Who You Are

You’re someone who loves variety and doesn't mind switching gears from designing a newsletter to booking an external meeting in the same afternoon.

Our Ideal Candidate

• You have an eye for detail and enjoy using different software (e.g. Adobe Indesign, Canva) to create impactful content

• You’re proficient in Google/Microsoft and either know your way around CMS/CRM platforms or are excited to learn.

• You can juggle competing priorities without dropping standards or missing deadlines.

• You’re a team player who is self-motivated, professional, and ready to take the initiative.

This is a chance to work at the intersection of science and policy in a flexible, supportive environment. 

The PHG Foundation is a linked exempt charity of the University of Cambridge.

The purpose of this role is to provide 1-1 support to an outreach caseload: ensuring survivors of trafficking and sexual exploitation understand their rights and that these are met, coaching survivors to identify their personal goals, supporting survivors to access the appropriate services/treatment providers and ultimately supporting them into independence.

We are looking for a passionate individual who has experience of working with women who have experienced trafficking, exploitation, and/or modern slavery, who is aligned with the vision and mission of Ella’s and who can develop strong partnerships with other community organisations and groups, both locally within London boroughs and London wide.

Special conditions
● You will be asked to provide an enhanced DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.

Job description 

Casework provision

• Provide high-quality casework support to service users on the outreach caseload (including children and families in some cases). 

• Support survivor empowerment to speak out and self-advocate

• Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s safeguarding procedures

• Create tailored support plans in collaboration with service users

• Provide day-to-day support and build trusting relationships with the service users

• Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly

• Manage all paperwork, processing any personal data in accordance with Ella’s policies and procedures

• Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s case management system

• Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments

• Assume an advocacy role during external appointments, if required

• Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required

• Research the requirements for benefit applications and assisting service users to complete (as required). E.g. S95 asylum subsistence claims, HC2 certificate applications, and state benefits claims

• Assist with maintaining frequent communication with the Home Office, law enforcement and solicitors to progress survivor legal cases

• Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met

Safeguarding & health and safety 

• Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded following Ella’s policies and procedures

• Maintain a safe and secure working environment, ensuring all safety and security procedures are followed to keep self and others safe

• Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required

• Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary

• Ensure the location confidentiality of Ella’s premises to protect survivors and safeguard staff and volunteers

• Participate in any relevant safeguarding training and keep up to date with any changes to Ella’s safeguarding policies and procedures 

Other/general duties

• Develop strategic partnerships with local agencies working within the VAWG sector and other local organisations or businesses that could enrich the work of Ella’s

• Take part in the out of hours on-call service

• Attend any training required for the role, keeping up to date with any developments and changes within the sector

• Represent the work at Ella’s with integrity at all times

• Adhere to all of Ella's policies and procedures at all times

• Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's strategic goals and input into its direction of growth

• Attend monthly supervision with the Service Manager and keep in regular contact

• Handle emergency situations calmly and professionally

• Complete any other duties as directed by the Service Manager which are within the scope of the role

• Attend bi-weekly team meetings

Benefits

• Part of a small and committed team, a dynamic organisation changing women’s lives, supporting and empowering them to build their futures

• Access to a professional supervisor

• 28 days annual leave plus bank holidays

• Mental health days

• Regular social wellbeing initiatives.

• Health benefits programme for all staff.

Special conditions

• An enhanced Disclosure and Barring Service check will be undertaken

• Due to the nature of the work, this post is for women only

• The role is subject to a 6-month probationary period

• The postholder is expected to take part in the out of hours on-call service

• Ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role

How to apply for this role

To apply for this role, please submit the following to CharityJob:

• Up-to-date CV 

• Application questions 

• CharityJob monitoring and evaluation form. The information on this form will be treated as confidential and used for statistical purposes only. The form will not be treated as part of your application. This form is submitted online and does not need to be emailed with your application documents. 

Candidates will be invited to interview by email - please check your spam folder.

If you have queries about any aspect of this role or the appointment process, need additional information or wish to have an informal and confidential discussion, then please send us a message. Please also note that an appointment to this role will be subject to a DBS check.

More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:
 

• We run seven safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. 

We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Community Outreach Worker (Community Support Service CSS)
Reference: 360
Salary: £26,000 - £27,000 per annum, pro rata
Hours: Part-time, 25 hours a week
Contract: Permanent
Working base: St Albans Wellbeing Centre/St Albans food bank centres

About the Service

St Albans & District Foodbank is an independent charity within the Trussell network, operating nine foodbank centres across the district alongside a central warehouse and home delivery service. Over recent years, the Foodbank has developed a “More Than a Foodbank” model, recognising that food insecurity rarely exists in isolation and that many people accessing support are also experiencing poor mental health, debt, housing insecurity, social isolation and wider practical challenges.

Alongside emergency food provision, the Foodbank has developed strong partnership working with Citizens Advice St Albans District, local mental health organisations, statutory services and community groups to create a more joined-up and person-centred support model.

The Reaching Communities partnership between St Albans & District Foodbank, Citizens Advice and Hertfordshire Mind Network aims to provide integrated practical, emotional and wellbeing support within trusted community settings. The partnership focuses on early intervention, reducing repeat crisis, improving access to support and helping people navigate systems before situations escalate further.

About the Role

The Outreach Worker role is intended to feel fully embedded within the Foodbank environment and wider Foodbank Plus model, working relationally and practically alongside the Wellbeing Team, volunteers and partner organisations to support people experiencing hardship and complex life circumstances.

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• Expand employment, health and wellbeing, and community engagement
• Strengthen existing service provision for financial advice, food security, and homelessness support.
• Build strong local partnerships, volunteer networks, and stakeholder relationships.
• Deliver measurable outcomes for residents, with a focus on those experiencing deprivation and marginalisation.
• To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties, mental ill-health, these will be clients who are presenting to the police, anti-social behaviour, tenancy enforcement, housing and environmental health services within Hertfordshire.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 6th July 2026 5pm
Interviews to be held on a rolling basis at the Watford well-being centre
N.B. Please quote reference number 360 when completing your application for this role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.

We offer people who are homeless or at risk of becoming homeless housing and benefits advice, 1-2-1 coaching, advocacy, courses and peer group sessions alongside practical services of showers and laundry for street homeless.

About the role

As Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to end their homelessness. You will welcome people and listen carefully to their story whilst providing information, advice, and guidance. This role ensures that anyone who contacts the service will get an immediate response from the Engagement and Assessment team. The team will be making sure that anyone who would benefit from services, support and advice elsewhere will be signposted and referred. When we're best placed to help, people will be rapidly allocated a Crisis Lead Worker.

About you

To be successful in this role you will have:

• Experience of working with homeless or other vulnerable groups and understanding of the importance of respecting confidentiality, showing empathy and sensitivity, and working in a boundary way.
• Experience of assessing presenting needs and working in a Psychologically Informed Environment, and in a way that ensures that members with all levels of need can access the service.
• Excellent customer service skills with a commitment to delivering the highest standard of customer care and high quality IAG.
• Good knowledge of homelessness, housing and welfare legislation and Safeguarding procedures.
• Strong interpersonal skills including effective written and verbal communication skills and ability to deal with challenging situations with a calm approach.
• Ability to manage a caseload, and successful relationships with external service providers and partners.
• Good working knowledge of Microsoft Office Applications (Word, Excel, Outlook, Teams)

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 14th June 2026 at 23:59

Interviews will take place on Wednesday 24th June 2026 at Crisis Skylight South Wales, 163 St Helens Road, Swansea SA1 4DQ

Interview process: Competency-based interview followed by a service user panel interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Have you provided structured support or key working for individuals with complex needs such as addiction, offending, homelessness, probation, criminal justice system or similar?  Do you have leadership or team supervising experience?

A new permanent opportunity is now available to join a team in South London for a residential recovery charity as their Recovery Programme Deputy.

The role:

As Recovery Programme Deputy you will line manage three practitioners, providing regular supervision and support to staff across multiple sites in South London.  You will support volunteers, peer mentors and befrienders. Support the Programme Manager with the day-to-day running of the recovery service.  Ensure safe, structured and effective service delivery.  Build supportive and professional relationships with residents.  Provide key working support, helping residents identify and achieve their goals.  Support the induction of new residents, ensuring a welcoming and structured onboarding experience.           

Essential criteria

• Experience working with individuals with complex needs (e.g. addiction, offending, homelessness, probation, criminal justice system). 
• Demonstrable track record supervising or supporting staff in a similar setting.
• Experience delivering structured support, recovery programmes, or key working.
• Knowledge of safeguarding, risk management, and supported housing.
• Experience supporting individuals towards independent living.

Salary:  £36,000

Closing date:  29th May

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Have you provided structured support or key working for individuals with complex needs such as addiction, offending, homelessness, probation, criminal justice system or similar?  Do you have leadership or team supervising experience?

A new permanent opportunity is now available to join a team in South London for a residential recovery charity as their Recovery Practitioner, Programme Deputy.

The role:

As Recovery Practitioner, Programme Deputy you will line manage three practitioners, providing regular supervision and support to staff across multiple sites in South London.  You will support volunteers, peer mentors and befrienders.  Support the Programme Manager with the day-to-day running of the recovery service.  Ensure safe, structured and effective service delivery.  Build supportive and professional relationships with residents.  Provide key working support, helping residents identify and achieve their goals.  Support the induction of new residents, ensuring a welcoming and structured onboarding experience.           

Essential criteria

• Experience working with individuals with complex needs (e.g. addiction, offending, homelessness, probation, criminal justice system). 
• Demonstrable track record supervising or supporting staff in a similar setting.
• Experience delivering structured support, recovery programmes, or key working.
• Knowledge of safeguarding, risk management, and supported housing.
• Experience supporting individuals towards independent living.

Salary:  £36,000

Closing date:  29th May

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.