Information and support officer jobs

The role

We’re seeking an experienced Philanthropy Manager to join our fantastic Philanthropy and Partnerships team at Pancreatic Cancer UK! Join our successful and supportive team that helps you grow and thrive in your career.

You will:

• Take a proactive lead on securing major gifts, managing a portfolio of high-value prospects and donors, with significant scope to develop new opportunities and influence the future growth of the philanthropy programme.
• Create compelling research proposals and engage donors through events, lab visits, and meetings.
• Manage existing supporters and increase income by identifying prospects and securing new donations.
• Lead our mid-value programme, shaping its future direction to improve efficiency, enhance engagement and drive income growth. 
• Manage the Philanthropy & Partnerships Officer, ensuring effective relationship management and excellent donor stewardship across the team.
   
   

About You 

• Share our determination to stop the deadliest common cancer and be passionate about donor stewardship and experienced in securing major gifts.
• Experienced people manager, or ready to take the next step in developing and supporting colleagues.

• Just as confident and engaging with donors in person as you are persuasive in writing thoughtful emails, proposals, and stewardship pieces.
• Highly motivated and results-driven, with a methodical approach to juggling a varied and busy workload.
• A proactive and solution-focused problem solver, able to identify opportunities, overcome challenges and drive activity forward with confidence and initiative.

If this sounds like you, we’d love to hear from you!

About working for Pancreatic Cancer UK
 

This is a fast-paced and growing organisation that is committed to making a difference to people with Pancreatic Cancer through research, support and campaigning. Being a part of our team is being part of a thriving, positive, successful, and welcoming community that is making an impact. We will support and develop you. There are opportunities to get involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance. You will feel that your contribution is valued and matters. 

About us  
 

Pancreatic cancer is a tough one, but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been sidelined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values: 

• Courage
• Compassion
• Community

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. 

At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. 

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. 

Safeguarding

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.

Hybrid-working: 

Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.  

How to apply 
 

• You can download the Job Description and Person Specification on our website's advert for full details of the role. If you have any questions about this role that we’ve not answered, or you’d like a conversation with the hiring manager, please get in touch with Sabina (contact details are on on our website's advert).
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note that the first round of interviews will likely be held remotely on the week of 7 September 2026. & the second round in our office near London Bridge on the week of 14 September 2026.

No agencies/sales calls, please – as a charity, we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment. 

Referrals Practitioner - The Nehemiah Project

On-site in Streatham, Croydon & Clapham with external travel in and out of London | £32,000 | Permanent | 35 hours per week

The first conversation can change everything.

As a Referrals Practitioner, you'll often be the first person someone meets from Nehemiah.
You'll speak with men taking the first step towards rebuilding their lives beyond drug and alcohol addiction, helping them understand our programme, carrying out thoughtful assessments and ensuring every applicant experiences a welcoming, fair and professional introduction to Nehemiah.
Working closely with applicants, referral partners and colleagues, you'll help more men access recovery while making sure every admission strengthens our recovery community.

Every conversation matters because first impressions last.
"I am very grateful to be part of Nehemiah. I feel supported but still in charge of my life and choices."
— Nehemiah resident

Why Nehemiah?
We're a close-knit charity where relationships matter.
As the first point of contact for many applicants, you'll play a unique role in shaping how people experience Nehemiah before they even arrive. You'll work alongside supportive colleagues, build trusted relationships with referral partners and have the opportunity to influence how our admissions process continues to develop.
As a smaller organisation, your ideas will be heard, your contribution will be recognised and your work will have a direct impact on who joins our recovery community.

How you'll make a difference
You'll help people by:

• Creating a welcoming and compassionate first experience of Nehemiah.
• Carrying out fair, thoughtful assessments that balance opportunity with responsibility.
• Building trusted relationships with referral partners across prisons, probation, treatmentservicesand local authorities.
• Coordinating positive admissions that help people start recovery with confidence.
• Protecting our recovery community through sound judgement and effective safeguarding.
• Improving access to recovery by helping shape an efficient and supportive referral service.

Key Responsibilities

• Complete referral assessments and make recommendations for admission.
• Support applicants throughout the referral and admissions process.
• Build positive relationships with referral partners and external agencies.
• Coordinate admissions and prison gate collections where required.
• Maintainaccuratereferral records and occupancy information.
• Promote safeguarding and contribute to safe admission decisions.
• Work collaboratively with colleagues to continually improve the referral service.

You'll thrive here if you...

• Believe people can rebuild their lives beyond addiction.
• Build trust quickly through warmth,professionalismand respect.
• Enjoy balancing compassion with good judgement.
• Communicate confidently with people from a wide range of backgrounds.
• Like building relationships and solving problems.
• Want to play a key role in helping people begin their recovery journey.

Experience in addiction recovery, homelessness, criminal justice, mental health or supported housing is welcomed, but we're equally interested in people whose values and approach align with ours.

What we offer

• £32,000 salary (35 hours per week).
• Regular supervision and reflective practice.
• Ongoing learning and professional development.
• Health Cash Plan and annual training budget.
• A supportive team where your contribution matters.
• The opportunity to help shape someone's recovery journey from the very first conversation.

How to apply
Visit tnp.livevacancies.co.uk to:

• Submit your CV.
• Answer five short application questions.
• Download the Job Description and Person Specification.

Our recruitment process includes a Teams screening interview, an in-person interview and, for final shortlisted candidates, a practical assessment followed by a conversation with our CEO and a member of our Leadership Team or Board.

REF-230137

We are seeking an ambitious and motivated Head of Research to oversee the delivery of our research funding programme. You will ensure our funding is delivered strategically with the greatest impact possible for people affected by MND. You will manage our research team to oversee the development and delivery of effective funding schemes, partnerships and initiatives, whilst ensuring the outputs of our research are monitored and evaluated, to communicate our impact and inform our future activities.

This is a key role in our small, agile organisation that will involve close working across the charity, and the research community. We are looking for someone with strong experience in research and people management, working experience in drug discovery, with excellent communication skills and strong motivation to make a difference for people affected by MND. 

Team Structure: 

You will report to the Director of Research and manage a team of four: three Research Programme Managers and a Research Officer. 

Key responsibilities: 

• Have day-to-day responsibility for distribution of the charity’s research funding, developing detailed annual plans and delivering against time and budget; 

• Be responsible for overseeing governance and compliance for all research funding activities, including adherence to standards set by the Association of Medical Research Charities; 

• Identify opportunities for improvements to grant management systems, processes and documentation and work closely with the research team to ensure they are implemented; 

• Maintain oversight of the research programme budget, working closely with the research and finance teams to plan, monitor and forecast; 

• Oversee the development and implementation of new funding schemes and research initiatives to ensure our funds are delivered for maximum impact and address gaps in the research landscape; 

• Oversee the setup and delivery of large collaborative research programmes including managing relationships with joint funders and other partner organisations; 

• Build and maintain strong relationships with the research community, including members of our review committees and grant holders; 

• Oversee the development and implementation of a robust impact evaluation framework to monitor, report and evaluate the impact of the research we fund and use this information to inform our future funding activities; 

• Ensure the outputs of our research funding activities inform the work of the charity, working with the research and communication teams to create and disseminate compelling and engaging scientific content to engage supporters and drive income; 

• Maintain a strong understanding of the MND research landscape, using those insights to inform our research activities; 

• Develop a high performing team, ensuring team members are supported and developed to contribute to their full potential in the achievement of the charity’s aims; 

• Oversee the delivery of research events e.g. annual meetings to bring together our researchers; 

• Support the development and implementation of future research strategies, working closely with the Director of Research; 

• Represent the Foundation at external meetings including international conferences; 

• Deputise for the Director of Research as required; 

• Undertake other appropriate work as required by the Director of Research. 

  

Skills and experience required: 

• Educated to postgraduate level, or with similar experience in a relevant biomedical science subject e.g. biochemistry, molecular sciences, neuroscience, pharmacology; 

• Working experience of drug discovery, gained either in the bio-pharmaceutical industry or an academic setting; 

• Significant experience in research management, ideally within a charity or government funding organisation; 

• Proven leadership and people management skills with direct line management experience; 

• The ability to think strategically, navigate uncertainty and adapt to evolving environments; 

• A great communicator, with excellent written and oral skills and the ability to build and maintain relationships with a wide range of stakeholders; 

• Motivated to make a real difference for those living with MND and future generations. 

Please note, this role involves occasional overnight stays from home, occasional international travel and occasional attendance at meetings and events during evenings and weekends. Candidates must have the existing right to work in the UK.

We are currently seeking a Head of Financial Controls & Audit to join our developing and newly repositioned Finance team on a permanent basis.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those from a working-class background, those with a disability and neurodiverse conditions.

The role:
The Head of Financial Controls is a new role and is responsible for the accounting, controls and audit functions at Shakespeare’s Globe. Reporting directly to the CFO, you will be a key player in the finance leadership team. You will be creating systems and processes to ensure there is a continuous development approach to our financial controls.

You will be running a robust financial control environment, lead a blended team of finance professionals, oversee the external and internal audit processes, and act as the technical lead on a major finance software transformation project (making Business Central a SaaS).

Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.

 Benefits:

• Discount in the Globe shop and onsite restaurants/cafes
• Staff discounts via My Globe perks and better Bankside Buzzcard
• Free entry to selected shows, events and activities
• Access to our free employee assistance programme and 24/7 virtual GP service
• Enhanced maternity, paternity, adoption, and shared parental leave and pay
• Life assurance scheme
• Rental deposit scheme and season ticket loans
• Flu vaccination scheme
• Cycle to work scheme
• Enhanced employer pension contributions after 12 months service.

To apply:

For more information, please download the job description from our main jobs page linked below.
To apply, please complete the online application form on our main jobs page by Midday, 10 September 2026.

First round interviews will take place week commencing 5 October 2026.

If you have any queries on the application process or online form, please email our Recruitment Team - contact email on our main jobs page linked below.

Full time, fixed term contract with probation period.

Power to Prosper is a national community wealth building programme, delivered by the New Economics Foundation (NEF) in partnership with a network of community hubs across the UK. The programme works to build community-owned economic power and challenge racial and economic inequality.

Power to Prosper is in the process of becoming an independent organisation and is currently being incubated within the New Economics Foundation group. During this incubation period, contracts of employment will be offered on a fixed-term basis through NEF Consulting.

Working alongside the Executive Director, you will help design and build almost every aspect of the organisation: governance, finance, people, operations, organisational development and compliance. Equally importantly, you will help shape how those things are done.

Role: Director of Operations & Strategy
Hours of work: 35hrs per week – Monday to Friday
Salary: Starting from £60,000
Location: Hybrid — London/South East with regular travel to the London Office and Hub locations
Contract type: Fixed term contract ending 30th September 2028

How to apply

Deadline for applications: 12pm Tuesday 1st September 2026
Interviews: First stage interviews offered online on 7th September 2026 with second stage in-person interviews on 14th September 2026, please ensure availability on both dates.
Start date: Must be available to start by November 2026

Please answer the following questions on a separate Word document and submit alongside your CV.

1. This is not a conventional Director of Operations role. Alongside leading operations, you’ll help shape the culture, systems and ways of working of a new organisation. What attracts you to this opportunity, and what experience has best prepared you to build an organisation rather than simply manage one? (250 words)

2. Power to Prosper believes organisations cannot address racial inequity simply through good intentions; they must deliberately design their systems, culture and decision-making differently. Tell us about a time when your understanding of structural racism influenced the way you built or changed an organisational system, policy or way of working. What changed as a result? (250 words)

Please also complete the equality and diversity monitoring form.

• Job description
• Equality and diversity monitoring form

You must be eligible to work in the UK, as we are unable to sponsor visas.

Inclusivity at Power to Prosper and NEFC
Power to Prosper and NEFC wants to be an inclusive workplace with a diverse body of staff. We don’t want to conform to the traditional think-tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; neurodivergent people; disabled people; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past.

Accessibility and Equal Opportunity
We value all candidates and are committed to equal opportunity. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustments to support you during the application process, or would like information in an alternative format, please let us know.

We actively promote positive action to advance fairness and tackle underrepresentation within our workforce.

The Opportunity 

As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.

You will champion the Employer Programme internally, forging effective collaborations with colleagues across the organisation to ensure that our work with employers is understood and celebrated, and that opportunities to promote, develop and grow are maximised.

Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. A key priority for this role will be a strategic growth plan for the Employer Programme that focuses on growing Index entrants, diversifying employment sectors, progressing employer best practice and maximising revenue.

By collaborating with internal teams and existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.

We’re looking for someone who is willing and able to move easily between strategic thinking, marketing and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.

Location: We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.

When in the office you will be based in one of our regional offices (either Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle – depending on preference and accessibility). This is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

Contract: Full-time/Part-time, Permanent

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares. 

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given. 

Key Responsibilities:

1. Customer service and value proposition

• Develop value propositions for the SMEI and other employer products and services to help employers understand and improve social mobility in the workplace 
• Create and develop assets and activities to market the Employer Programme to employers across a range of platforms 
• Define the customer journey for the SMEI and ensure seamless customer experience, with clear and proactive communication and relevant content and resources 
• Actively manage and steward the customer pipeline for the SMEI and broader Employer Programme, reporting on prospects, acquisition and conversion 
• Gather customer feedback and market insights to help improve and develop products and services  

 2. Product ownership and project management 

• Project manage the Programme, with responsibility for key delivery areas yourself, as well as working with the Senior Index Coordinator / Policy Officer and other colleagues/external suppliers to deliver 
• Oversee the day-to-day delivery of the Programme and the annual Index scoring and feedback cycle, working with the Senior Policy Officer to ensure a smooth experience for employers  
• Lead the annual cycle for the SMEI product and other employer products as they are developed: defining the scope of work and setting priorities, survey review and design, data collection, overseeing marking and reporting, product review and evaluation 
• Manage all aspects of the Employer service, including the ongoing development of the digital platform, employer resources and online content   

3. Product and service development

• Develop the Employer Programme by scoping, developing and delivering new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace, e.g. a consultancy offer, events, webinars, staff training and off-the-shelf resources  
• Work with pro-bono supporters and existing partners to scope need, and test and pilot new products and services 
• Responsible for the annual evaluation of the programme, drawing on data and policy evidence, customer feedback and sector insights to inform development  

4. Stakeholder Management

• Champion and represent the Employer Programme externally, including attending and presenting at events, acting as spokesperson, meeting prospective entrants and other opportunities to grow connections and reach 
• Engage with external stakeholders, such as employers, policy experts and social mobility practitioners, to understand key issues and trends relevant to workplace and employer-led social mobility 
• Scope and create an external advisory group to support the development of the products and services that form part of the Employer Programme 
• Seek opportunities to collaborate with external partners to share relevant content and tools, and co-create and develop new products and services 
• Ensure that insights and impact from the Index and the SMF’s work with employers are communicated internally and externally 

5. Systems and Processes

• Work with internal and external partners to ensure the Index is as technologically efficient as possible, e.g. automating aspects of the marking and feedback process, ensuring quality monitoring, evaluation and reporting and identifying and progressing other ways to drive efficiency and maximise reach, whilst retaining the quality of the programme 
• Drive best practice and set a culture where digital tools are used effectively for relationship management and fundraising, including Salesforce 
• Maintain accurate and up to date records, using SharePoint and our Salesforce CRM to support pipeline management, income tracking and partner record 

6. Leadership and Development

• Play a proactive role in leading and inspiring the team, fostering a collaborative and creative culture of fundraising, income and product development 
• Champion the Employer Programme internally, forging effective collaborations across the organisation to ensure that our work with employers is understood and celebrated, and that opportunities to promote, develop and grow are maximised. Key relationships will include colleagues working in communications, campaigns and advocacy, data, finance and programme development.  

7. Line Management (Matrix Structure)

• Day-to-day people management  
• Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth  
• Recruit and induct new team members, and oversee the separation process for any leavers   
• Reasonably support well-being; provide a supportive work environment, and address any issues that may impact the well-being and morale of your reports   

Please see full job description attached for more details. 

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

Commercial and customer service:

• Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail
• Confidence in public speaking, presenting or facilitating workshops with professional audiences 

Project management and product development:

• Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs 
• Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery 

Project management and product development:

• Strong interpersonal and communication skills, with experience building and managing relationships 

IT skills:

• Experience using Microsoft Office
• Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce
• Experience of or understanding of managing and using digital platforms for programmes, products and/or services 

Policy and data skills (desirable):

• Understanding of issues related to social mobility, diversity and inclusion, or workforce development
• Understanding of and/or experience in benchmarking tools, indices or assessment frameworks 

See attached job description for more detail on the person specification

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. 
• Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings.

Benefits

• 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work scheme.
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

How to Apply

If you are interested in applying for this role, please head over to our website by 23:59, Thursday 3rd September and provide the following information:

1)    An outline of your previous relevant job roles (job title and dates only)

2)     A cover statement outlining your suitability for the role, with particular emphasis on how your experience, skills and knowledge meet the person specification (max. 750 words)

Thinking of using AI to help with your application? AI tools (such as Chat GTP, Gemini and Copilot) can help you research the SMF and the role you're applying for. They can also help you structure your application. The applications that stand out most are the ones that feel genuine and reflect your unique self and experiences.

Please note that generic applications and CV’s will not be considered.

Director of Development and Alumnae Relations

Cheltenham Ladies’ College

Based in Cheltenham, Gloucestershire - with potential for flexible/hybrid working

A highly attractive renumeration package including a salary in the region of £95,000pa

 Cheltenham Ladies’ College (CLC) is one of the world’s leading schools, located on a beautiful 36-acre dispersed estate in the historic spa town of Cheltenham, Gloucestershire. It is one of the largest school communities of boarding and day girls in Europe, with a warm and inclusive pupil body of approximately 820 (aged 11-18), representing over 40 countries worldwide. Founded in 1853 to redefine what girls’ education could be, CLC has been a pioneer in girls' education for nearly 175 years.

 We are seeking to appoint an experienced Director of Development and Alumnae Relations to provide strategic direction and inspired leadership for College’s fundraising and alumnae engagement activities. College has recently undertaken an external review of philanthropy, identifying clear opportunities to grow fundraising and engagement outcomes. Reporting directly to the Executive Principal, this is a pivotal leadership role which, as a member of the Leadership Team, will be instrumental in driving a step change in philanthropic giving to College. With the full backing of the Executive Principal, Council and the broader CLC community, the new Director will be ideally placed to shape and implement a strategic roadmap for the next decade.

This is an exceptional opportunity for an outstanding development professional whose experience has been gained within the education sector or a transferable context. The successful candidate will have a strong track record of working closely with senior volunteers and boards, playing a key role in shaping and executing effective philanthropic strategies. Your leadership experience will include developing and expanding a development team, underpinned by a collaborative and inspiring approach. Importantly, you will have a demonstrated ability to deliver results in major gift programmes and capital campaigns, with a clear focus on long-term impact and engagement. Your credibility, resilience and ability to show good judgement, will inspire those around you and enable you to take the team’s activity to the next level.

We are looking for an articulate, persuasive and credible ambassador for Cheltenham Ladies’ College, both here in the UK and internationally. You will be a first-class relationship builder with strong cultural awareness and a good knowledge of (or inherent feel for) the independent educational landscape. Crucially, you will share a passion for the power of education and the transformative impact of bursaries.

If you have the skills, aptitude and commitment to take on this role at CLC with drive and ambition, and are committed to College’s values and aims, we would love to hear from you.

For a confidential conversation about this exceptional opportunity, please contact our recruitment partners at Richmond Associates. For further information, key dates, and how to apply, please click apply.

 Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment process.

 International candidates who are interested in relocating to the UK will be considered as visa support is available for this position.

Cheltenham Ladies’ College promotes the values of mutual respect and integrity at every level in the organisation and is an equal opportunities employer. 

Cheltenham Ladies’ College is committed to safeguarding and promoting the welfare of children. 

Closing date for applications is 09:00 on Friday 11th September 2026

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK – approximately 220 colleagues – works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees across the UK.

In Europe, the IRC currently operates in the UK, Germany, Sweden, Belgium, Switzerland, Italy, Greece and Poland.

PURPOSE OF THE ROLE

The People and Culture (P&C) Director works in a highly matrixed environment with staff from several functions across the global organisation. The postholder manages the HR team in IRC UK and is accountable for effective HR service delivery, HR compliance and continuous improvement within the scope of the People & Culture department, localising the IRC’s global people strategy. This position plays a pivotal role in fostering a positive, inclusive and high-performing workplace culture that aligns with IRC’s values, through exceptional communication skills.

The role jointly reports into the UK Executive Director and Regional Director, P&C Europe – with additional reporting accountabilities to the UK Board’s People and Culture Committee. Working within global frameworks set by Global People & Culture, the role localises the implementation of People & Culture priorities and drives UK-specific change initiatives within IRC UK’s culture and regulatory environment.

As a member of the UK Senior Management Team (SMT), the role is jointly accountable for the delivery of IRC UK’s Strategic Plan, and has responsibility for the effective delivery of P&C priorities. The Director has a keen focus on building leadership competencies and organisational effectiveness.

Success in this role requires the ability to build strong relationships, influence decisions, and navigate multiple stakeholder perspectives to deliver effective people solutions within a matrix environment where accountability is shared.

KEY RESPONSIBILITIES

1. P&C Leadership (Advisory, Implementation, and Partnering) (25%)

• As a member of the UK Senior Management Team, assume collective accountability for the effective delivery of IRC UK’s Strategic Plan.

• Serve as an advisor and thought partner to the Executive Director and fellow SMT members on the UK application of IRC’s Global P&C strategy, and lead on strengthening IRC UK’s kind, inclusive and high-performing organisational culture.

• Support talent dialogues, performance conversations, and career development planning for IRC UK staff, embedding a culture of continuous learning.

• Partner with peers on workforce planning — including managing workforce adjustments such as staff reductions or scale-up, and organisational design work — in partnership with senior management, the Regional Director P&C Europe, and Global P&C Partners, ensuring compliance with local and global policy while minimising risk and supporting affected staff.

• Translate data and metrics into actionable items in line with IRC UK’s strategy.

• Lead, supervise, and develop the UK P&C team, accountable for team quality and effectiveness and for building a skilled, motivated team ready to advance.

2. Manage HR Service Delivery and Core Operations (~40%)

• Manage end-to-end HR service delivery across the employee lifecycle; recruitment, onboarding, contracts, payroll coordination, benefits, performance and leave management, offboarding, and HR information systems, maintaining high-quality, context-specific P&C practices aligned with organisational standards.

• Provide leadership on UK employment law and regulation to the UK HR team, ensuring the HR team supports supervisors of UK staff in the management of their teams in a supportive and compliant way.

• Provide high quality HR partnership to the Refugee, Asylum and Integration (RAI) UK Director and team to support programme needs and donor requirements.

• Advise supervisors on appropriate disciplinary actions, coordinating with Global Employee Relations and Legal on complex or escalated disciplinary proceedings, to ensure fairness and compliance with employment law.

• Responsible for P&C reporting for the UK Board of Trustees and People & Culture Committee, and for the annual production of IRC UK's Gender Pay Gap and Ethnicity Pay Gap reports, in line with IRC's global P&C reporting standards and applicable UK statutory requirements.

• Support any organisational restructure requirements, including active management of any necessary staff consultation and resulting redundancy processes, by providing expert guidance to management and affected staff throughout the process.

• Track UK P&C objectives set by Global P&C and contribute HR input - organisational structure, position scoping, staffing analysis - to proposal design and grant review processes.

• Lead the delivery of regular staff engagement surveys, analysing data and proposing leadership actions in response.

3. Workplace Culture (~15%)

• Promote employee experience, engagement, and inclusion, and oversee the integration of IRC's Values (the ‘IRC Way’), People Manager Standards, and Employee Success Factors across the employee lifecycle.

• Implement safeguarding standards set by the global Safeguarding function across hiring and onboarding, and ensure the IRC Way and reporting channels are visible in all IRC UK locations.

• Serve as a local advocate for Employee Wellbeing, Employee Engagement, and Safeguarding priorities set by global functions, and role model safe, inclusive, and caring leadership standards.

• Operate and promote collaboration in a highly matrixed environment where several units intersect and work together to reach joint decisions.

• Accountable  for the effective delivery of specific P&C-owned elements of IRC UK's Gender, Equality, Diversity and Inclusion (GEDI) Strategy and Action Plan, as well as assuming joint accountability for the full GEDI Strategy and Action Plan as a key member of IRC UK SMT.

4. Trade Union Relationship (~20%)

• Working with the UK Executive Director, maintain the relationship with UK Trade Union (Unite) representatives, and negotiate and consult via the quarterly Joint Negotiating Committee (JNC), driving progress on policy and annual salary review negotiations.

• Develop and manage union engagement and communication plans that support open, honest, and productive dialogue across the office.

KEY WORKING RELATIONSHIPS

• Direct reporting line to UK Executive Director; indirect reporting to Regional Director, P&C Europe

• UK Board and P&C Committee

• UK SMT, with particularly close collaboration with Director, Strategy and Delivery, Financial Controller, and RAI UK Director

PERSON SPECIFICATION

• CIPD qualified with significant HR leadership experience across the full P&C spectrum, including complex UK processes such as restructures, TUPE, and employee relations.**

• Strong interpersonal and analytical skills, with proven ability to operate effectively in a complex, global matrix organisation. Solution-oriented, positive, ‘can do’ attitude.

• Strong knowledge of UK employment law, with experience of advising and influencing senior leaders.**

• Experience of working with Trade Unions, including leading on consultations and negotiations.**

• People management experience.**

• High level of confidentiality, tact, service orientation, and intercultural communication skills.Ability to manage competing priorities and complex, multi-stakeholder projects independently, with willingness to take on significant responsibility.