Knowledge and policy manager jobs
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.
This is a 12-month FTC
Key Responsibilities:
Campaign and Automation Journey Planning & Delivery
· Hands on delivery, including build and test high‑quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions.
· Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.
· Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed.
· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.
· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)
Reporting, Performance & Insight
· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.
· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.
· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.
· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.
Data, Compliance & Quality Assurance
· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.
· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.
· Champion accessibility, inclusive language and best‑practice UX within email design.
Collaboration & Stakeholder Management
· Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability.
· Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience.
· Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability.
· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.
Platform & Technical Ownership
· Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.
· Support the development of templates, modules, reusable assets and stronger processes.
· Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.
· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.
Training & Upskilling
· Champion email channel best practise to uphold high quality assurance and executional standards.
· Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys.
· Create and maintain documentation of learnings, processes, ways of working and results where required.
Knowledge, skills and experience needed:
· Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment.
· Hands‑on experience with email marketing platforms and CRM systems.
· Proven track record of improving performance through testing and optimisation.
· Experience working with data teams and segmentation logic.
· Familiarity with behavioural insights or loyalty‑building techniques.
· Strong understanding of email best‑practice, including accessibility, personalisation and UX.
· Knowledge of GDPR, PECR and data governance standards.
· Excellent copywriting and editing skills.
· Strong analytical skills with ability to turn insight into action.
· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).
· Ability to manage multiple projects with competing deadlines.
· Ability to work collaboratively across teams and managing stakeholders.
· Comfortable working autonomously, prioritising delivery.
· Proactive mindset, self-starter and passionate about customer-first communication.
· Excellent attention to detail and organisational skills
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 17th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT CITY HARVEST
Est. 2014, City Harvest London food charity rescues nutritious surplus food from farms,
manufacturers, wholesalers, and retailers, and delivers it, for free, to over 130,000 people a
week via organisations feeding those facing food poverty. Our HQ depot is in Acton, with a
satellite site at New Covent Garden Market. City Harvest rescues food, people, and the
planet by diverting food waste and providing life-changing support to communities across
London.
Distributing free food for more than 1.3 million meals a month, our fleet of vans deliver to
food banks, homeless shelters, hostels, soup kitchens, mental health charities, projects
supporting the elderly and socially isolated, social pantries, community kitchens, refugee
hostels, schools and nurseries, family centres and domestic abuse refuges. Join our passionate mission to reduce waste and feed London, with opportunities to grow while
making a real difference.
ABOUT THE ROLE
The lead and deliver integrated communications that build the charity’s profile, deepen engagement and support income generation. This role will develop compelling narratives, manage key channels, and ensure consistent, high-quality messaging across all audiences.
Key stakeholder comms
- Brand management - responsible for all branded marketing communications, across socials, website, marketing materials, event presentations, media, and partner comms.
- Campaigns - creating content for various annual fundraising, volunteer, and food-sourcing campaigns.
- Digital campaign marketing.
- Content creation - design trusted content to achieve organic reach, with broad messaging to support department KPIs, volunteer and donor engagement
- Website management.
- Press coverage - reactive press office management, press release writing, image archiving.
- Run GDPR compliant email marketing campaigns.
- Internal comms – responsible for the staff newsletter.
KEY RESPONSIBILITIES
- Brand management
- Social media management
- Campaign management
- Newsletters - Mailchimp
- Content creation/ archiving
- Press office
- Creation of marketing materials
- Managing budget
- Website updating/editorial
- Managing third-party website support & SEO specialist
KEY DELIVERABLES
Collaboration
- Internal comms: Ensuring consistency in appearance, accuracy, and tone across all
- communications between departments.
- Newsletter management for internal comms and external stakeholders.
- External comms: Ensure CH is recognisable by partners and stakeholders, with a quality
- brand consistently applied across all materials, including its use by partner organisations.
- Manage stakeholder partnerships: PR, press releases, event materials, branding.
Support
- Cultivate good working relationships with all teams to ensure alignment with our core marketing and communication strategies.
- Assist all departments in their internal and external communications needs
- Ensure consistency and timely delivery of events and communications plans
- Orchestrate digital content strategies across all online platforms to drive traffic and engagement that translates to brand promotion and donor acquisition.
- Oversee the editorial calendar, including internal and external teams, supporting all department KPIs and campaigns.
Fundraising focus
- Assist in the delivery of the City Harvest fundraising strategy, including corporate partnerships involving charity of the year’s programmes and cause-related marketing campaigns.
- Showcase corporate partnerships across the website and socials to attract new business.
- Promote challenge events, individual giving campaigns and corporate volunteering.
- Work with the fundraising team on large annual campaigns such as The Big Give
- Understand and create impactful supporter journeys across awareness, engagement, donation and retention.
- Ability to tie communications directly to impact & income.
- External newsletter highlighting fundraising.
Campaigns
- Clear and compelling content creation to meet the needs of the organisation’s targets.
- Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
- Balance short-term campaigns with long-term brand building.
- Plan timelines and content calendars.
- Deliver to deadlines often with last-minute changes.
- Ability to use data insights to inform decision-making and future approach/design.
Financial responsibility
You will be responsible for managing the digital marketing budget, in line with the organisation’s scheme of delegation and financial procedures.
Organisation-wide responsibility
- Comply with relevant equality and diversity policies, promoting a healthy working environment where all individuals are valued.
- Comply with relevant data protection policies, ensuring General Data Protection
- Regulations (GDPR) are considered when making plans and decisions.
- Work as part of a wider team, undertaking any other reasonable duties appropriate for the role that may be required by the organisation.
ABOUT YOU
- Sympathetic to and aligned with City Harvest’s mission.
- Emotional intelligence often involves working with sensitive topics, internal pressure and competing priorities
- All-rounder and self-starter.
- Creative and able to create content with ease.
- Ability to push back diplomatically and maintain boundaries even with leadership.
ESSENTIAL SKILLS & EXPERIENCE
- 3+ years’ experience in a similar role
- Strong time-management and organisational skills
- Experience with online community building
- Proficient with Canva
- Brand management experience
- Content marketing with GA knowledge
- Experience across a range of roles across the communications and marketing mix
- Strong copy writer and attention to detail
- Great ethical storytelling for supporter engagement
- Excellent interpersonal and communication skills and the ability to build healthy work relationships
- Ability to cope and work well with high work volumes, conflicting priorities and tight deadlines
- Problem-solving skills and positive, proactive "can-do" attitude
- Technological proficiency in relevant software – e.g. proficiency in Microsoft Office,
- Experience working with Outlook, and Google products etc.
DESIRED SKILLS & EXPERIENCE
- Communications & marketing experience gained within the third sector
- Fundraising communications experience or working alongside fundraising teams
- Experience of public relations
- Ability to interpret data analysis and evaluate campaigns
- Ability to assess and advise on any reputational risk, including sensitive stories and issues
QUALITIES REQUIRED FOR SUCCESS AT CITY HARVEST
- Charitable
- Compassionate
- Community-focused
- Aspiring
- Trustworthy
- Collaborative team player
JOB DETAILS
- Job Type: Full-time, permanent, Monday to Friday
- Hours of Work: 9-5pm / 40 hours per week (with a 30-minute unpaid lunch break each day)
- Salary: £37,500 per annum
- Place of Work: Hybrid, 2 days in the office (Unit 8, Acton Park Industrial Estate, London, W3 7QE)
City Harvest London is an equal opportunities employer and is committed to creating an inclusive and diverse workplace. We believe in treating all employees, volunteers, candidates, and stakeholders with fairness and respect. We value the unique perspectives and experiences that individuals from different backgrounds bring to our organisation, and we strive to foster an environment that promotes equal opportunities for all.
We adhere to the Equality Act 2010, and our policy is to be fair and consistent in all aspects of our organisation. Our recruitment and selection processes are designed to select candidates based on their abilities and merits to perform the tasks required. All applications received will be dealt with confidentially and subject to our company's recruitment and selection processes. Employment is subject to satisfactory pre-employment checks and eligibility to live and work in the UK.
At City Harvest London, we embrace equality as part of our ways of working because we believe it is the right thing to do for our people, our community, and our success. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, or genetic information.
The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays)
Hours: 22.5 hours per week (flexible – three full days or shorter days across the week)
Location: Hybrid, with travel to our London Head Office when required (averaging once per fortnight)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
At Dementia UK, we make sure families affected by dementia don’t face it alone. Through our specialist Admiral Nurses, we provide expert advice and support when it’s needed most. As we grow, having effective systems in place is key to how we work and deliver our impact.
We are looking for a Finance Systems Manager to lead how our finance systems support the organisation now and into the future. This role focuses on developing a systems roadmap, optimising our technology to ensure systems are efficient, well integrated and support strong financial processes.
You will bring a solid understanding of finance alongside experience of managing or implementing finance systems. Taking a systems-led approach, you will look at how processes can be improved, automated and better connected, while also being comfortable taking a hands-on role in system configuration, troubleshooting and day-to-day support when needed.
You will work closely with colleagues across Finance, IT and the wider organisation, using data and insight to improve reporting, data quality and efficiency. Experience with cloud-based systems, data warehouse environments and modern reporting tools would be beneficial, but we are open to different system backgrounds.
We’re looking for someone who combines strong finance knowledge with a systems mindset and who can work collaboratively while leading change and improvement. Charity experience is advantageous but not essential.
Above all, you will be motivated by purpose and committed to helping Dementia UK work as effectively as possible so we can support more families affected by dementia.
If you would like to find out more about the role, or have any queries, please get in touch.
Our culture
In addition to offering a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.
Dementia UK is a Disability Confident employer.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
An exciting opportunity to play a central role in campaigns and communications that secure funding to help young people to thrive. At a time of real growth for our charity, we are looking for a Campaigns & Communications Manager to join our team. You will plan and deliver two major annual appeals, grow our monthly donor programme, and create compelling communications that deepen supporter engagement and reflect the integrity of our work with young people.
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges. As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.
More about the role: As Campaigns & Communications Manager you will plan, coordinate and deliver campaigns that engage supporters and drive income. You will develop email journeys, digital content and supporter pathways that grow our monthly donor programme into a sustainable income stream. Alongside this, you will lead the creation of high-quality fundraising communications - from donor updates and impact stories to campaign collateral and web content - ensuring all storytelling is ethical, warm and true to who we are.
Location : Jamie's Farm Bath (HQ) preferred but other Jamie’s Farm locations considered (London, Lewes, Hereford, Monmouth, Skipton)
About you: We are looking for someone with proven experience delivering multi-channel campaigns that drive income - whether through fundraising appeals, matched funding campaigns, or other income-generating programmes. You will also have experience growing an individual giving, monthly donor or membership programme. You will be an exceptional copywriter, able to communicate impact with clarity and warmth, and understand the importance of representing young people responsibly and with dignity.
A confident project manager, you are highly organised and able to juggle multiple deadlines, coordinate stakeholders and keep campaigns on track. You are comfortable using data and insight to optimise performance, and bring a proactive, solutions-focused mindset to everything you do.
This role could suit someone with broader marketing and communications experience including income generating campaigns, who is interested in applying their skills in a fundraising/nonprofit context.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
We are recruiting a Queer Space Coordinator to lead the development and delivery of Greenwich’s Queer Space. Queer Space is for LGBTQIA+ individuals (18+) who live or have a GP in the Royal Borough of Greenwich and are looking to connect with others and get support for their mental health through engaging with peers.
As this service is peer-led, we are looking for a proactive and compassionate individual, with lived experience of LGBTQIA+ communities and mental health challenges, to coordinate the programme. This will include developing the service in line with service users' needs, facilitating the fortnightly sessions, and leading on project management and administration. Alongside this, we would like the Coordinator to recruit and supervise peer support volunteers to support with group facilitation.
You will have experience in group development, facilitation, and volunteer management, and an excellent understanding of service user engagement, particularly with the LGBTQIA+ community. You will be highly organised and proficient with case management tasks and project management administration.
Groups will be held at the Forum at Greenwich community centre and will take place twice a month, once in the evening and once in the afternoon.
The role is for two 7.5 hour days per month, until 31 March 2027.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Tuesday 5th May (11:59pm)
Likely interview date: Wednesday 13th May
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
Are you curious about policy and public affairs and motivated by creating real-world change? If so, we’ve got a brilliant opportunity for you to join our team as our Policy and Public Affairs Officer at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is an exciting opportunity to join Young Enterprise at a key moment of growth and ambition for our policy and public affairs work. As Policy and Public Affairs Officer, you’ll help shape how we champion the voices and experiences of young people, ensuring their needs are reflected in decisions about education, skills and financial capability. Working closely with the Policy Lead and colleagues across the organisation, you’ll support the development of evidence-informed policy positions and contribute to impactful influencing and engagement activity.
This role is ideal for someone who is curious about how policy is made, enjoys working with ideas and evidence, and is motivated by the chance to create real-world change for young people. You’ll gain hands-on experience across research, stakeholder engagement, campaigns and parliamentary activity, in a fast-paced and supportive environment that values learning and collaboration.
If you’re passionate about social impact, enjoy writing and organising, and want to build a career in policy, public affairs or the charity sector, this role offers a fantastic platform to develop your skills while making a meaningful difference.
You’ll love this job if you are…
- Passionate about improving opportunities and outcomes for young people.
- Curious about policy, politics and public affairs, and keen to learn how change happens.
- A clear and confident writer who enjoys turning research and evidence into compelling messages.
- Organised, proactive and comfortable juggling multiple priorities in a fast-moving environment.
- Enjoy designing, organising and supporting engaging events for a range of audiences.
- Motivated by working collaboratively with a wide range of colleagues and external stakeholders.
Key Responsibilities
- Monitor developments in education, skills and related policy areas, identifying what they mean for young people and Young Enterprise’s work.
- Support the development of Young Enterprise’s policy positions through research, analysis and evidence gathering.
- Help plan and deliver public affairs and stakeholder engagement activities, including events, parliamentary briefings and meetings.
- Contribute to campaigns that aim to influence policy and raise the profile of issues affecting young people.
- Draft high-quality written outputs such as consultation responses, meeting notes, articles and social media content.
- Support policy networks and relationships, including Secretariat support for the APPG for Financial Education for Young People.
- Work closely with colleagues across programmes, research, communications and fundraising to align policy priorities and messaging.
- Coordinate the practical organisation of policy events, meetings and stakeholder communications.
A few practical things
- This is a hybrid role, with a minimum requirement to work from our London office in Brunswick Square at least 8 days per month.
- The role involves regular travel to Westminster for meetings and events, and occasional travel to other parts of the UK.
- Occasional evening and weekend work will be required for events, with time off in lieu provided.
- There are no specific physical or manual handling requirements associated with this role.
How to Apply
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and a cover letter answering the three questions below. Applications that do not directly address these questions will not be considered. Applications must be submitted by 12:00 noon on 22 May 2026.
1.Interest in Young Enterprise (max 250 words)
What attracted you to Young Enterprise and the Policy and Public Affairs Officer role?
2.Experience and Achievements (max 250 words)
Tell us about your personal or professional achievements that you’re proud of which demonstrate your ability to:
a. organise an activity or event
b. manage competing priorities
c. support others
3.Skills for the Role (max 250 words)
What relevant or transferable skills and experience would you bring to this role?
Should your written application be successful, an optional informal call will be offered to discuss the role with and answer any questions you might have. Following this, an in-person interview will take place in Young Enterprise’s London Office week commencing 1 June 2026, which will include a short written task, and the potential for a follow up online interview with a few colleagues across the organisation. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
Applications that do not directly address these questions will not be considered.
If you require any reasonable adjustments, please let us know within your application.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a part-time, UK-based Finance Manager who wants to work flexible hours from home and be a key member of a small, but influential, charity that helps museums work with the information that connects collections and audiences. This is an exciting time for the organisation, as we work to transform how UK museums manage and understand their collections and transform research on museum collections.
Salary: £45,125 FTE, equating to £27,075 pro-rata
Contract: Permanent, part-time contract, 0.6 FTE
Location: Home-based within UK
Hours: 22.2 hours per week, potentially worked flexibly
Leave: 32.5 days annually FTE (including bank holidays), equating to 19.5 days annually pro-rata.
Deadline for applications: Noon, Tuesday 12 May 2026
Interviews: Online, 2 June 2026
To Apply
Application is by CV and a covering letter that succinctly explains how you meet the essential and desirable criteria set out in the person specification. Please note that applications from people based outside the UK and/or without the right to work here will not be considered.
Aims and scope of the post
The aim of this post is to ensure sound financial management to support the organisation’s ongoing charitable work. The Finance Manager is responsible for CT’s financial strategy, timely and accurate financial administration, maintenance of financial and management accounts, as well as cash flow, stock control, payroll and pension.
Responsibilities and tasks
Budgeting and forecasting
- Produce annual budgets, quarterly reforecasts, and scenario models for the organisation budget.
- Support budget forecasting for project tenders, ensuring due diligence and financial viability.
Reporting
- Produce quarterly management accounts, including variance reports, analysis by income streams, and cashflow forecasts.
- Prepare and present financial reports for the quarterly board meetings and biannual audit committee meeting.
- Produce minutes of the audit committee meetings and contribute to the minutes of board meetings.
- Complete statutory reporting to Companies House, the Charity Commission and HMRC.
- Submit the relevant reports to funders to ensure timely receipt of grant payments.
Financial management
- Process supplier invoices and carry out twice-monthly payment runs.
- Raise customer invoices for consultancy work, licensing agreements, training, and other income due.
- Carry out credit control for overdue customer invoices.
- Manage payroll, including monthly payments to HMRC, payroll year end, and pension contributions.
- Manage CT bank accounts, including weekly monitoring of transactions and income matching, managing bank mandates and online access.
- Manage company credit cards, ensuring strong controls and adequate accounting for individual cardholders’ usage.
- Respond to financial queries from customers, suppliers, funders and staff members.
- Manage grant receipts.
- Oversee the retail function, responding to queries and issues regarding sales of items through the CT online shop.
- Oversee the purchase ordering system.
Accounting
- Carry out monthly bank account and credit card reconciliations.
- Complete month-end procedures, including processing accruals, prepayments and depreciation.
- Maintain the fixed asset register and inventory list.
- Ensure accurate accounting for restricted and unrestricted funds.
- Complete quarterly VAT returns, ensuring the correct VAT treatment for all transactions (specifically regarding business/non business, and irrecoverable VAT designations).
- Complete year-end procedures and prepare draft statutory accounts for audit, together with schedules to support the figures and workings in the statutory accounts.
- Act as the main point of contact to external auditors, providing all required information.
Risk management
- Lead on maintaining the organisation’s strategic risk register.
- Ensure adequate annual insurance.
- Regularly review the reserves policy to ensure that it meets the needs of the organisation.
- Carry out regular reviews of systems, procedures and financial controls to ensure they are fit for purpose.
Line management
- This role does not line manage any staff
General responsibilities
- Following the principles of Collections Trust’s policies and procedures.
- Additional duties as may reasonably be required from time to time.
Line management
The Finance Manager reports directly to the Chief Executive.
Person specification
Collections Trust is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our sector, and for each employee to feel respected and able to give their best.
Please note that the Finance Manager will need to have the right to work in the UK.
Essential knowledge, skills and qualities
- A part-qualified accountant or equivalent knowledge gained through relevant experience.
- Three years’ experience in a similar role, ideally in the charity sector.
- Strong ICT skills including relevant accounting software and Microsoft Office 365 (particularly Excel).
- Ability to write clear and concise board reports, with the ability to communicate complex financial information to a non-financial audience.
- An excellent eye for detail and consistency.
- Honesty and integrity.
- Enthusiasm, flexibility and proactive approach.
Desirable knowledge, skills and qualities
- A working knowledge of Xero or comparable accounting software.
- Familiarity with appropriate charity accounting practices (SORP regulations).
- Autonomy and ability to work effectively under own initiative.
- Strong verbal communications skills, able to convey financial information to a non-financial audience.
- Good organisational skills.
- Ability to work well within a team and manage others effectively.
- Commitment to ongoing personal and professional development.
- An understanding of relevant retail and/or consultancy operations.
The client requests no contact from agencies or media sales.
Job description
Role: Partnerships and Programme Development Manager
Directorate: External Affairs
Team: Corporate Partnerships
Manager: Senior Strategic Partnerships Manager
Direct reports: N/A
Role purpose
This role supports the development of WorldSkills UK’s income and partnership activity by turning programmes and ideas into clear, compelling funding opportunities. You will work across teams to develop proposals, manage partnerships, and support reporting and planning processes that contribute to long-term financial sustainability.
You will play a key role in strengthening how we plan, communicate and deliver partnership activity, helping to build strong relationships with funders and partners while improving internal systems and processes.
Key tasks and responsibilities
Partnership and project delivery
· Manage delivery of partnerships and events, ensuring they are well planned, on time and within budget
· Support management of key strategic partner relationships
· Coordinate teams and stakeholders to deliver partnership activities
· Ensure partnerships align with WorldSkills UK’s strategic priorities and equity, diversity and inclusion commitments
Income development and proposals
· Develop funding opportunities from programmes and organisational activities
· Produce high-quality proposals, presentations and funding applications
· Support applications to trusts, foundations and corporate partners
· Contribute to the development of partnership agreements and documentation
Reporting and planning
· Support delivery of income and fundraising plans through regular monitoring and reporting
· Track progress against agreed objectives and provide clear updates and analysis
· Contribute to income forecasting and financial tracking, working with colleagues in Finance and across the organisation
· Support the development and reporting of project plans (Project Initiation Documents) and associated performance measures
Systems, processes and knowledge management
· Use and help improve our CRM system (HubSpot) to manage relationships and track opportunities
· Maintain accurate records, documentation and reporting systems to support partnership activity
· Identify opportunities to improve ways of working and streamline processes across the team
Research and pipeline development
· Carry out research to identify potential partners, funding opportunities and sector trends
· Support the development of a strong and diverse pipeline of prospective partners
· Contribute to internal decision-making by providing relevant insights and analysis
General
In addition to the key tasks and responsibilities set out above, employees at this level are expected to:
· Produce specification requirements in line with procurement processes for outsourced activity
· Contribute to organisational risk and issues management processes.
· Support delivery of WorldSkills UK’s strategic priorities and annual business plan
· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively
· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting
· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture
· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability
The client requests no contact from agencies or media sales.
We are looking for an Operations Manager who is prayerful, strategic and passionate about practically supporting the mission of the local church. The Operations Manager plays a key role as a senior member of the Inspire St James team. The purpose of this role is to enable the Church to fulfil its vision for mission, ministry and worship through strategic oversight and management of all aspects of the Church’s operations e.g. staff, finance, premises, and governance.
Inspire Saint James Clerkenwell is a Church of England church with two services (11am and 4pm) and a congregation of around 230 adults and 100 children. The congregation is vibrant and diverse and passionate about sharing the good news of Jesus.
The Operations Manager has overall responsibility for the Operations Team and will work closely with all members of the team. They will also be part of the wider staff team in which we pray for one another and support one another to achieve our purpose and lead our ministries.
Key responsibilities involve leading the operations team, overseeing large scale events and building projects, overseeing HR and handling the week-to-week finances.
Location: The role will be primarily office-based, with a focus on being present to manage and support others.
Hours: The post is full time 40 hours per week, excluding lunch breaks. Some evening and weekend work may be required.
Benefits:
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25 days annual leave plus eight statutory bank and public holidays
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Health insurance
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Monthly Christian book allowance
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Annual salary reviews and an enhanced pension package.
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Training and development as required
The Operations Manager is expected to participate in the running of church service activities and as such there is a Genuine Occupational Requirement for the post holder to have a Christian faith (Equality Act 2010).
The client requests no contact from agencies or media sales.
What is the main purpose of their role?
The Operations Manager sits within a team of six managers who are responsible for providing the strategic lead for all the activities of Suffolk Refugee Support. This is a senior operational role with responsibility for overseeing key programme areas including HR and facilities, volunteering, our ESOL provision and our International Women’s Group. The role will also oversee the development of SRS’s Client Partnership work, ensuring this is shaped through co-production with the clients we work with, supports strong external relationships, and is delivered through an effective, outcome-focused work plan. Working closely with staff, trustees, partners and clients, the postholder will contribute to the effective management and ongoing development of the organisation.
The role line manages a team of Officers and Coordinators responsible for specific programme areas, ensuring that the activities within their remit are effective, compliant and responsive, meeting both the charitable aims of SRS and the needs of the asylum seekers and refugees we support.
What will the job entail?
Among other responsibilties, you’ll be overseeing the function of the organisation and its strategic development by using knowledge of needs of clients, gaps in existing services and opportunities as they arise, working with the Management Team to agree funds required for services to be run and delivered, liaising with Trustees, developing and managing client focused activities, developing and managing operational areas of work and providing strategic and operational oversight to our Client Partnership work.
What you will need
- At least two years’ staff and project management experience in community, voluntary sector or social care settings; or other proven relevant management experience
- Experience of managing staff including delivery planning, performance monitoring, practising HR & disciplinary processes, and motivating positive work environments
- Experience of developing, managing and evaluating programmes to meet identified needs using imaginative ideas and making efficient use of restricted resources
- Experience of using/developing assessment tools to monitor service outputs and outcomes
- Knowledge of laws and policies applicable to Human Resources management
- Knowledge of safeguarding, data protection and equality good practice
- Strategic planning skills with the ability to work in conjunction with the Charity Manager and management team to agree plans of work for the whole organisation to maximise impact for clients
- Proficient in using all MS office applications and CRM or data management system, (experience with Charitylog or similar database platforms preferred)
- Conscientious, calm, and well-organised with the ability to keep the balance between short & long-term tasks/goals
- Proven ability to write concise and informative reports that are appropriate to the target audience, and which summarise a large amount of information
- A strong commitment to Equal Opportunities and Safeguarding Children, Young People and Vulnerable Adults
- Commitment to people in the asylum system and insight into their experiences
- Confident, friendly manner and the ability to put people at their ease
- Flexible approach and willingness to occasionally work outside the office in various settings and some evenings if needed (by agreement)
For the full list of essential criteria see the recruitment pack.
About us
Suffolk Refugee Support aims to ensure that all asylum seekers and refugees in Suffolk are enabled to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services in order to be healthy and safe and begin to rebuild their lives. We work with external agencies, community and voluntary sector organisations, health providers and others to enable our clients to access a range of support. We are based in Ipswich, but our services operate increasingly on location with refugees and asylum seekers housed in accommodation across Suffolk.
Suffolk Refugee Support exists to ensure that all asylum seekers and refugees in Suffolk, are enabled to live integrated, fulfilled and contributing
The client requests no contact from agencies or media sales.
Permanent Contract /Hours: 37.5 hours per week
Location: Hybrid work with 1 day per week minimum office attendance in Putney, SW London
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity supporting children and young people. We are proud of our long history of delivering fostering services, children’s homes, and innovative leaving care support across the UK.
We are deeply committed to improving outcomes for young people, particularly those who are unable to remain in their family or foster homes. Everything we do places young people at the heart of our work, helping them build positive life experiences and brighter futures.
We are an equal opportunities employer and are committed to building a diverse and inclusive workforce where everyone feels they belong. We actively encourage applications from underrepresented groups, including people from different cultures, backgrounds, ages, abilities, religions, genders, sexual orientations, and those with caring responsibilities.
About the Role
As Finance Manager you will take responsibility for the day to day running of a small Finance Team and this includes management of team members and oversight of regular management reporting and financial accounting. You will take the lead on the annual external audit process, and work on the annual budget preparation and budget revisions/forecasts. You will help drive forward financial business partnering within the organisation, ensuring the wider management team have the tools and information needed to effectively manage their budgets. This is a key role within the organisation, requiring strong technical skills, attention to detail, and the ability to communicate effectively with both finance and non-finance stakeholders.
About You
We are looking for someone who has:
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A relevant accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent) – or significant relevant experience
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Demonstrable experience in management accounting, budgeting, and statutory accounts preparation
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Strong analytical and numerical skills
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Good communication skills, with the ability to work effectively with internal teams and external stakeholders such as local authorities
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Strong IT skills, including Microsoft Excel (e.g. VLOOKUPs, pivot tables, SUMIF)
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Line management experience of a small team (training can be provided)
What We Offer
- Competitive salary: £ 53,000 – 56,000 per annum depending on experience.
- A friendly working environment at a values-led charitable organisation.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online.
- Discretionary funded training programs for you to explore and attain new and relevant skills.
- Employee awards based on performance and length of service.
How to Apply
To apply and for more information, please visit our website.
Safer Recruitment
St Christopher’s is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to thorough screening, including DBS checks.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: CEO
Location: Leighton Buzzard / Hybrid
Hours: Three‑day‑a‑week role (0.6–0.8 FTE), hybrid working with one office day
Salary: £40,000–£50,000 per annum pro rata (depending on experience)
Duration: Permanent
We are seeking an experienced and qualified Management Accountant to play a central role in ensuring strong financial management, robust controls, and high-quality reporting across KidsOut. Working closely with the CEO and Trustees, you will provide clear, strategic financial insight while also taking a hands-on approach to day-to-day operations, shaping processes, strengthening governance, and supporting sustainable growth. This is an opportunity to contribute at both a strategic and operational level within a collaborative and well-established organisation.
We are looking for someone who thrives in a supportive, values-led environment and is confident communicating financial information to a range of stakeholders. In return, KidsOut offers a flexible, part-time role with hybrid working, a welcoming team culture, and a strong commitment to equality, diversity and inclusion. Reporting directly to the CEO, you will have the autonomy to lead financial management while working alongside committed colleagues. If you are ready to bring your expertise to a role where your contribution will be recognised and valued, we encourage you to apply.
Application Process:
Closing date: 5th May
First stage interviews (online): w/b 11th May
Second stage interviews and assessment (at our office in-person): TBC
How to apply:
Please upload your CV (no more than 2 pages) and a cover letter (maximum 600 words) outlining your relevant experience and suitability for the role.
To bring moments of joy, fun and hope that aid the healing and recovery of children impacted by domestic abuse.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Duties
Buildings and Facilities Management
- Manage the day-to-day operation of the Passage’s buildings ensuring they are safe, secure, accessible and fit for the services provided to our clients.
- Oversee the Facilities Management team to ensure the fabric and systems of all the charity’s buildings are maintained in line with statutory and regulatory standards.
- Work with the Facilities Management team to (i) oversee planned preventative maintenance and improvements to all of The Passage’s sites (ii) oversee and support the team to provide a quick, reliable response to maintenance and repair requests.
Health and Safety
- Act as the lead and Responsible Person for Health & Safety (H&S) across the organisation including risk assessments, accurate and timely recording of health and safety issues, carrying out audits and investigations as necessary.
- Respond to any reported H&S risks, prioritising any reported risks with a significant potential for harm.
- Ensure The Passage is compliant with all relevant H&S statutory, regulatory and legislative requirements, including but not limited to: Fire safety; Gas, Electrical and Water safety; Asbestos management; RSH regulations.
Relationship Management (Contractors and Suppliers)
- Ensure relationships with key services suppliers are well managed by the Facilities Management team. Work with the team to monitor the quality and timing of external contractors’ work and to address any shortcomings promptly.
- Ensure that all contracts for ongoing work and for one-off pieces of work are awarded in full accordance with The Passage’s procurement policy, ensuring best value for money and high-quality delivery. Together with the Facilities Management team, ensure contractors conduct themselves professionally and respectfully whilst attending any of the Passage’s locations and to ensure they follow our safeguarding policy at all times.
Teamwork and Line Management
- Line manage the Facilities Management Co-ordinator with an emphasis on supportive communication, skills development and progress towards personal objectives, including his line management of other members of the team.
- Develop positive relationships with all other teams at The Passage’s multiple sites and promote practices to reduce the need for repairs and replacements.
Financial
- Develop and manage the Facilities Management budget, including capital spend, monitoring spending against budget and explaining variances.
- Support business planning through accurate forecasting and long-term planning of major financial spending.
- Ensure value for money and effective financial control across all areas of responsibility.
General Responsibilities
- Working with your Line Manager, develop your role to keep pace with The Passage’s plans and ambitions; participate in regular supervision and annual appraisal and to lead in identifying your own development and training needs.
- Represent The Passage in a professional manner at all times, carrying out your role to a high standard, and to always work in accordance with the aims, values and ethos of The Passage.
- Make sure The Passage’s policies are followed within Buildings & Facilities Management, particularly those for Safeguarding, Health and Safety, Data Protection and Equality and Diversity.
- To participate in meetings, training and other events as required.
- Undertake any other duties that may be required which are commensurate with the role.
Desired Experience
- E1 Proven experience in leading a Buildings and Facilities Management function, including effective management of external contractors.
- E2 Experience of developing and getting the best from a small team.
- E3 Experience of effectively managing budgets.
- E4 Experience of playing leading role in major projects as well as day to day operations.
Desired Knowledge
- K1 Strong understanding of Health and Safety and other legislative and regulatory requirements, ideally gained in an environment providing residential accommodation.
- K2 Professionally recognised Health & Safety and/or Buildings and Facilities Management qualification (eg IWFM, NEBOSH, IOSH).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Regional Manager
Salary: £42,205 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Southwest, covering Exeter, Somerset and Dorset
Additional information:
- Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
- Patriciate in an out-of-hours on-call rota.
- Travel across the Southwest region with projects across Exeter, Somerset and Dorset.
While we’d ideally like candidates based in Somerset, we’re open to considering applicants located in Dorset and Exeter.
About Julian House:
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Regional Manager at Julian House, you’ll play a vital leadership role in tackling homelessness and changing lives for the better. You’ll lead and support a portfolio of frontline services, empowering Service Managers and teams to deliver compassionate, high‑quality support that enables people to rebuild their lives with dignity and purpose.
As part of our Senior Operational Team, you’ll help shape strategy, drive continuous improvement, and embed our values across everything we do. You’ll bring thoughtful leadership, resilience, and creativity — championing innovation while ensuring services remain safe, effective, and person‑centred.
You’ll have oversight of Outreach and Supported Housing services across Exeter, Weymouth, and parts of Somerset, supporting teams who work every day with people experiencing, or at risk of, homelessness. Through your leadership, you’ll strengthen services, nurture talent, and help create sustainable pathways out of homelessness for individuals and communities.
What you’ll be doing:
- Lead and inspire Service Managers, providing oversight across multiple projects and driving continuous improvement to ensure services thrive within Psychologically Informed Environments (PIE).
- Oversee the day‑to‑day delivery of outreach, support, and accommodation services, fostering a culture of accountability, quality, and excellence.
- Drive performance and impact through robust KPI reporting, using accurate data and high‑quality analysis to identify gaps, implement action plans, and support service improvement.
- Build and maintain strong partnerships, working collaboratively with internal teams and key external stakeholders, including local authorities, probation services, and commissioners.
- Participate in the senior management on‑call rota, providing leadership oversight and back‑up support to local on‑call teams when required.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
What we’re looking for:
- Full driving licence and access to own car for work purposes.
- Previous experience of managing services and teams across different locations.
- Knowledge and understanding of the support needs of people facing homelessness, including those with mental health challenges, complex needs and substance misuse issues.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shop
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Hours: 37.5 hours, Monday – Friday (with the occasional Saturday)
Contract type: Permanent
Salary: £37,522.87 - £42,744.88 (dependant on experience and skills)
What can we offer you
Supportive Team Culture - Work alongside a diverse, close-knit team delivering holistic care to a wide range of clients.
True Work-Life Balance - Enjoy your evenings, weekends, and bank holidays — no late shifts or Sunday work.
Tailored Training - Receive bespoke, on-the-job training to help you thrive and grow in your role.
About the Role:
Reporting directly to the Regional General Manager, the Operations Service Manager will lead the Treatment Centre Operations team in delivering exceptional outcomes aligned with our organisational priorities. In this pivotal role, you will provide strong leadership and effective management to ensure operational goals support our broader mission.
You will foster a culture centred on safety, outstanding client experience, and sustainability within the treatment centre. A key part of your role will be optimising resources—including staff, consumables, equipment, and facilities—to ensure efficient and effective service delivery.
Collaboration will be essential, as you’ll work closely with fellow Operations Service Managers and cross-functional teams to drive organisational success and maintain consistent, high-quality service. Occasional travel to nearby Community Treatment Centres will be required to deepen your understanding of the role and its operational context.
To excel in this role, you must possess the following essential skills:
- Exemplifying desired behaviours through role modelling
- Collaborating effectively with others
- Inspiring and driving a motivated and productive team
- Making sound business decisions
- Providing a client-focused service that exceeds expectations
- Communicating key concepts, priorities, and challenges effectively throughout the organisation
- Experience of facilities management and contractor management is desirable.
- Experience of working in a Healthcare setting or with the Care Quality Commission is desirable
What We Offer:
Financial Benefits
- Competitive salary with progression opportunities
- Aviva pension (up to 5% employer contribution)
- Blue Light Card perks (4,000+ discounts)
- Salary sacrifice schemes (bike, season tickets)
- Eye care contributions
- Long Service rewards
Wellbeing Support
- Extra annual leave for your birthday and buy and sell scheme
- 24/7 GP access via Employee Assistance Programme
- Mental Health First Aiders
- Family-friendly policies and potential flexible working options
Career Development
- Paid training and development
- Clear internal progression pathways
We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.
MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.


