Media relations manager jobs

You will provide clinical direction and maintain oversight of elop’s counselling services, bringing understanding and experience of delivering trauma-informed approaches to support the emotional health and psychological wellbeing of LGBTQ+ people.

You will oversee and contribute to clinical operational responsibilities, service coordination and delivery, ensuring a professional, safe, smooth running, efficient and well managed service is maintained.   You will work alongside the senior leadership team across both strategic and clinical operational levels ensuring lead responsibilities for our counselling teams and services. Working collaboratively with the senior leadership team, implementing clinical delivery decisions, ensuring the counselling service effectively maintains ethical and professional standards of practice and communication across key staff, other agencies and service users. 

You will proactively contribute to building a robust and compelling evidence base that continues to demonstrate impact, improved wellbeing, and increased resilience, and have a key role in monitoring, evaluation, and supporting the wider counselling team with reporting and using data to drive operations, and evidence-based best practice. 

Your role will also include overseeing referrals and allocation of clients; undertaking client assessments; providing role-management, and clinical support and supervision to trainee and sessional counsellors; line-management of key service personnel; some clinical support work with more complex or acute needs clients; recruiting, inducting and training key staff and volunteers; and liaising with the clinical supervision team. 

Full Time: 37 hours per week

There will be one regular evening/ week, and occasional other evening and weekend working required. 

Salary: £34,000 inclusive London Weighting

Closing deadline for submission of application: 10.00am Monday 1 June 2026

Initial Interviews: taking place Wednesday 10 June between 9.00am – 3.00pm

N.B. at this current time all elop services are operating via a mix of in-person and remotely via online platforms, whilst we await completion of building works and relocation to new premises.

This role will support the development and delivery of our services and resources for young people born with a cleft lip and/or palate. Working closely with the Engagement & Services team to help us achieve our mission. 

The Youth Engagement Coordinator will sit within the Engagement & Services Team. They will join a friendly and supportive team of seven colleagues who, together, are responsible for the delivery of CLAPA’s adult, family, children and young people and involvement services. The post holder will develop and deliver services for eight- to seventeen-year-olds, which will enable the young cleft community to connect, share experiences and access guidance and emotional support. Shaping what support looks like, creating positive impact and strengthening reach, this new role for CLAPA will make a real difference to the lives of children and young people born with a cleft.

If you think you have the talent, passion and experience to help us ensure we can always meet the needs of the community we serve, we want to hear from you.

KSAAS (formerly East Kent Rape Crisis Centre) has provided sexual violence services in East Kent since 1981. We offer ongoing practical support and therapeutic services for survivors who have experienced any form of sexual violence, at any time in their lives, across Kent & Medway.

KSAAS holds UKAS accreditation through The Survivors Trust and is Professionally Approved by Rape Crisis England & Wales, demonstrating the consistent, high-quality services we provide.

KSAAS operates specialist Independent Sexual Violence Adviser (ISVA) services, including joint ISVA and Independent Domestic Violence Adviser (IDVA) provision for those experiencing sexual violence alongside domestic abuse.

We also offer trauma-focused therapeutic counselling for children, adolescents and adults, accessible through hubs across Kent & Medway.

Our Vision

KSAAS’s vision is a community where everyone is free from all forms of sexual violence. We work within a feminist, equalities and human rights framework, providing help, hope and healing to those impacted by sexual violence and helping to cultivate a safe, non-violent community.

Our Mission

It is our mission to:

• Respond to and promote the needs of those who have experienced sexual violence through a feminist empowerment model of work.
• Reduce the impact of sexual violence by supporting, educating, informing and advocating for all survivors.
• Challenge oppression in all forms.
• Challenge societal attitudes that condone and collude with sexual violence.

Please note that this post is restricted to women under the Equality Act 2010 (Schedule 9, Part 1). Your supporting statement should demonstrate how you meet the candidate profile and should be no more than four A4 pages.

Role details

Salary: £24,133.20 (increasing to £26,133.20 once ISVA accredited).

• Base: Ashford / Canterbury
• Travel to other sites may be required.
• Hours: 35 hours per week (initial 1-year contract). Occasional out-of-hours meetings may be required.
• Benefits: 3% pension contribution; employee discounts scheme; 28 days’ annual leave (pro rata) plus bank holidays; employee assistance programme; flexible working negotiable.
• Requirements: right to work in the UK; enhanced DBS check (carried out through KSAAS); full UK driving licence and use of own car.
• Responsible to: Head of ISVA Services

Core functions

• Work as a committed member of the Kent Sexual Assault & Abuse Service (KSAAS) team.
• Support KSAAS’s aims, values and working principles, and work in line with KSAAS policies and procedures.
• Take all possible steps to ensure the safety and confidentiality of service users, staff, volunteers and KSAAS management.

Specific duties

• Provide support to children and young people, and their families, through a range of channels as appropriate, including face-to-face, video, text and telephone.
• Travel to schools and community venues to provide support as required by your caseload.
• Contact young people or the parents/carers of allocated child service users in a timely and professional manner.
• Work with children and young people who are survivors of sexual abuse to promote their emotional and physical wellbeing.
• Listen to service users’ needs and use a trauma-informed approach to develop an appropriate support plan.
• Undertake risk and needs assessments and provide ongoing support and advice on risk management.
• Support service users to report (if they choose to), and through each stage of the criminal justice process, explaining procedures and their rights and entitlements, including under the Victims’ Code.
• Support service users to make informed choices about their options.
• Support service users to access the services they need and to which they are entitled.
• Support service users to identify and work towards personal goals.
• Work in line with data protection legislation (including UK GDPR) and confidentiality requirements when working within multi-agency protocols.
• Identify and respond to child and adult safeguarding concerns, following relevant legislation, policies and procedures.
• Advocate and, where appropriate, challenge on behalf of service users.
• Develop and maintain effective communication with key partners including police, CPS, court services, education/schools, mental health and sexual health services, Victim Gateway, the Witness Service and other voluntary sector organisations.
• Highlight the needs of child survivors of sexual abuse and promote the service to partner agencies and local communities.
• Manage a caseload.
• Maintain accurate, timely notes and records for all service users, in line with UK GDPR and organisational requirements.
• Contribute to the development of service policies, protocols, guidelines and strategies within your area of practice, as required.
• Attend and contribute to supervision sessions.
• Work with a clear understanding of the myths and realities of sexual violence and trauma, including longer-term mental health impacts.
• Contribute accurate information, anonymised case studies and quantitative data to help monitor and evaluate service effectiveness.
• Complete ISVA/ChISVA training (if not already completed) and undertake ongoing training as directed throughout the role. 

General responsibilities

• Support the team to inform and educate the public, media, schools and other statutory agencies through networking, talks, training and presentations.
• Work flexibly to help KSAAS offer the best possible service to service users.
• Attend team and service meetings as required and collaborate with colleagues to achieve team and organisational objectives.
• Attend relevant training, conferences and workshops in line with identified professional objectives.

Performance will be monitored through regular line-management supervision and reviewed at the annual appraisal.

Due to the nature of work at KSAAS, tasks and responsibilities can be unpredictable and varied. All employees are therefore expected to work flexibly when required, including undertaking additional duties not specifically covered in this job description. These duties will normally be in response to unforeseen circumstances or changes in work and will be compatible with the post holder’s usual role.

Please note that you will be required to undertake a DBS check and may also be required to complete additional security checks to work in some settings.

A full driving licence and access to a vehicle are essential.

Person Specification

Qualifications

• Good standard of education (graduate level or equivalent experience)

• ISVA trained, or willing to attend training

• Child-related qualification

• Trauma-informed training

• Safeguarding training

• ISVA training

• Domestic abuse training

• Sexual abuse training

Experience

• Extensive knowledge and understanding of sexual violence, sexual abuse, sexual exploitation and sexual coercion

• Experience of working with a range of statutory, non-statutory and voluntary agencies

• Experience of working with vulnerable adults or children

• Experience of working within the violence against women and girls’ sector

Knowledge & Understanding

• Knowledge of adult and child safeguarding issues, legislation and best practice

• Ability to maintain professional notes and records of interactions and interventions with service users

• Understanding of the effects of abuse on children

• Proficient IT skills (Windows, Microsoft Office, SharePoint, email and internet)

• Understanding of professional confidentiality and its boundaries in relation to service delivery, legal, ethical and safeguarding issues

• Specialist knowledge of the immediate and longer-term impacts of sexual violence, sexual abuse, sexual exploitation and sexual coercion

• Understanding of the need for accurate monitoring

• Knowledge of the Victims’ Code of Practice

Skills

• Able to prioritise own workload and manage competing demands

• Ability to use line management and supervision effectively

• Good communication skills (verbal, non-verbal and written)

• Ability to keep the service user at the centre of all processes

• Understanding of inequality and commitment to anti-oppressive practice

• Willingness to be creative in approach when working with children and young people

• Ability to work on own initiative, in partnership, and as part of a team

• Experience of proactive advocacy, representing the voices and needs of service users

Other

• Required to work flexibly to meet service users’ needs

• Expected to travel to meet service user needs; a driving licence and access to a vehicle are essential

How to Apply

To apply, please email a detailed CV along with a supporting statement explaining your suitability for the role, to the Head of ISVA Services, Caroline Carter.

The deadline for applications is 5pm on Monday 20 May 2026.

Release Counselling and Therapy for Women is entering an exciting new chapter. 

Founded in Brighton and Hove in 2013, Release has grown from a small local charity into a financially robust organisation with a growing national reach. Under the leadership of our outgoing CEO, the charity has been transformed—moving from a challenging financial position to one with strong reserves, clear sustainability, and ambitious plans for growth. 

We now provide affordable 1:1 online counselling to women across the UK, alongside specialist group programmes supporting maternal mental health and key life transitions. One-to-one counselling is a core offer and a vital income stream, enabling us to extend our reach while staying true to our values. 

This period has also seen Release grow to working with over 20 dedicated volunteer counsellors, strengthening our capacity and community impact. 

As our CEO steps down, Release is ready for its next phase—building on strong foundations, amplifying our national impact, and remaining firmly rooted in our purpose: being a charity that supports women’s mental health, run by women, for women.

Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)

Location: The Gaia Centre (Lambeth, London)
Salary: £23,085.69 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Permanent 

Hours: 30 hours per week. As part of this role, you will be required to participate in an out-of-hours on call rota. Operating hours of the service 8am- 6pm Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover duty shifts.

We are recruiting for a Duty Independent Gender Violence Advocate (IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support, guidance and advice to survivors across all risk levels and their children.

In this role the Duty IGVA is a part of a busy team. The Duty IGVA will be the first point of contact for survivors who have been referred to the Gaia Centre by other professionals. The Duty IGVA also will be responsible for processing any self-referrals of individuals contacting the service and wishing to access support. The Duty IGVA will be responsible for responding to daily enquiries from partnership agencies, public and impacted individuals over the phone and email.

In some circumstances the Duty IGVA will be contacting survivors directly to assess their level of risk and needs to ensure eligibility. The Duty IGVA will be responsible for carrying out and implementing safety plans and needs assessments. The Duty IGVA will ensure an effective handover of the case to the relevant team for ongoing support.

The Duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. The Duty IGVA will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety. The jobalso  involves working in a fast-paced environment.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 11 June 2026

Interview Date: 19 June 2026