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We are seeking an exceptional leader to be our next chief executive, leading a respected and influential membership organisation at the heart of a thriving grassroots movement.
You’ll be working to build on the success we’ve seen and strong position and voice we have established for ourselves and our members, as a leading force for inclusive and sustainable transport and communities.
You’ll bring an impressive track record in values-based leadership, a proven ability to engage and inspire grassroots change-makers, strategic partners and policy-makers, and a deep belief in the importance of community-led change towards a sustainable, equitable future.
About us
Community Rail Network is a national not-for-profit organisation, which is in the process of applying for charitable status, supporting a growing ‘community rail’ movement, which helps communities get the most from their railways, promotes sustainable and inclusive travel, coordinates volunteering and place-making, and brings people together.
Community rail is made up of 77 community-based organisations, and around 1,300 station volunteer groups and other community-led initiatives around Britain. Their activities range from creative projects for young people, to advising train operators on service improvements, to building travel confidence among marginalised groups, to biodiversity projects at stations, to promoting greener tourism by rail.
Our enthusiastic team of 24 works from home in dispersed locations, but we come together regularly in person and online. We work collaboratively to support members, provide training, events and resources, run campaigns, and champion community rail and its insights. We believe in helping everyone reach their potential while having a good work-life balance.
About this role, and your main responsibilities
Our current CEO is moving on after nine years in role, leaving the organisation, team and wider movement in a strong and empowered position to deliver on the next phase of our development.
Your opportunity is to lead the organisation, and to deliver on our new five-year strategy setting an ambitious course for the future during a period of major transformation for our railways and the wider transport system. You will ensure that we are:
- clear in our identity and our independence, and seen as thought leaders in our field;
- are supporting our members and stakeholders to meet their changing and diverse needs; and
- ensuring the financial and operational resilience of the organisation in an environment that is undergoing a period of rapid change.
As CEO, you will lead a passionate and experienced senior leadership team with three direct reports, while working closely with and reporting into our Board, key partners and funders, and ensuing an engaging, empowering, tenacious approach across all we do.
Advocacy of community rail and its benefits will be high on your agenda, and you will be working closely across multiple stakeholders including UK and devolved national governments, regional and local authorities as well as forging collaborative partnerships with like-minded organisations.
Maintaining our community-centric ethos, you will need to ensure we're effective in enabling members to unlock greater value from the railways at a grassroots level, while drawing on their insights to affect wider change. With hundreds of member groups and organisations across Britain delivering life-changing, place-enhancing work, you will have a solid foundation to build on, to take community rail forward and expand our impact in the years ahead.
Last, but not least, you will be responsible for ensuring the strong and effective governance of the organisation, modelling our governing principles, values and behaviours, and ensuring that we have robust financial and resource management in place.
Skills, competencies and qualities
- Exceptional leadership skills, including a proven ability to lead, develop and grow third sector organisations or multi-faceted teams delivering complex activities, projects and campaigns;
- Excellent communication and external leadership skills: articulate, assertive, with the ability to work diplomatically and persuasively with stakeholders at all levels;
- Experienced in acting as the public face of an organisation, such as through the media, public speaking and high-level meetings, and using evidence and storytelling to articulate and champion a cause;
- Politically astute, with knowledge of and commitment to social inclusion, social justice and sustainability, and a sound grasp of the importance of public transport, sustainable travel, and community-led action;
- A proven ability to influence policy and decision-makers, and to identify influencing opportunities, ideally in relation to community development, sustainability and/or transport, including sharing community insights;
- A strong track record in income generation and development, building strong funder relationships and delivery partnerships, managing programme or organisational budgets and controlling expenditure;
- Experience of working with and/or reporting to a board, ideally in a not-for-profit and/or membership context;
- An empowering, engaging approach to leadership, management and change-making;
- Resilient, pragmatic and determined, with the ability to work under pressure, seize emergent opportunities, manage risk, and support others dealing with competing priorities.
Other information
The role will involve extensive travel within Britain as part of building your profile and that of the organisation with central and devolved government in Scotland and Wales, and increasingly with the devolved regions of England.
There is flexibility on location given the requirement to travel and that your office will be home-based. You will need to travel to in-person quarterly team meetings (usually in London or West Yorkshire) and to Board meetings which alternate between online and London. It is expected that travel will be by public transport and easy access to the rail network is therefore required to ensure journeys can be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system with core hours 10am-3pm, and are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.
Benefits: 25 days annual leave plus bank holidays (rising up to 30 days, plus Bank Holidays, in line with long service); pension with employer contribution of 7%; and access to Employee Assistance Programme.
Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Applications by Tuesday 12 May 2026 (23:30) with two attachments: your CV and a covering letter of up to two sides of A4 summarising why you are the ideal person for this job and relevant experience and competencies. Please include a daytime phone number and an email address and identify your notice period in your cover letter.
First interviews take place 21-22 May 2026 online. Second interviews will be in person, Monday 1 June 2026, in London. Candidates invited for interview will be contacted by phone about a week before. Due to limited resources, we are unable to provide feedback to other candidates.
**Please be aware we use AI monitoring filters to detect any AI generated content**
Non Charity Employer
21 - 50
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Thank you!
JOB TITLE: Membership Executive (Wales and Ireland)
CONTRACT: Permanent, Part Time (21 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Membership and Education
LOCATION: Home/Field based
*with regular travel throughout Wales and Ireland, and to RLSS UK HQ, where required
REPORTS TO: Head of Membership
SALARY: £27,308 (Grade E) *Pro-rata for Part Time Hours
ROLE OVERVIEW
We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our Branches and our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.
Pivotal to the role will be the collaboration with external agencies and branches and clubs in Wales and Ireland, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region.
KEY TASKS, ROLES, AND RESPONSIBILITIES
- To build and maintain productive relationships with organisations involved in the field of water safety, particularly with Water Safety Wales, Water Safety Ireland and associated partners including attendance at relevant meetings in coordination with the RLSS UK team
- To actively recruit and increase the number of clubs affiliated to RLSS UK
- To support our Branches and their work in the regions through ongoing communication, sharing RLSS UK updates and feeding back on Branch activities and requirements
- Understand the water safety and drowning prevention geographical landscape across Wales and Ireland and actively seek to enhance lifesaving provision in areas of low activity
- In partnership with the Volunteering and Events Team and Sports Committee, continue to develop and grow participation in Lifesaving Sport
- Support clubs to achieve and maintain the appropriate accreditation in line with RLSS UK requirements and policies
- Support clubs to ensure they have the appropriate status, governance, and structure to enable them to be sustainable and effective
- Support clubs, branches and working groups to offer effective pathways for the development of talent, growth, and retention of members
- Support clubs to ensure they are compliant with the safeguarding requirements set out by RLSS UK
- To support clubs to have an affective and appropriate workforce in place, including supporting them to recruit, train and retain
- Contribute to RLSS UK’s Equality, Diversity, and Inclusion work to ensure affiliated clubs grow their capability to ensure every community enjoys water safely
- Ability to attend occasional evening events
- Willingness to travel throughout Wales and Ireland as required
Other Duties & Responsibilities
- Lead on and support ad hoc projects as required
- Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
- To demonstrate and uphold the Society’s values and behavioural standards
- Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Experience of working with volunteers and sporting clubs
- Experience of planning, prioritising, and managing a varied work programme and number of projects
- Experience of effective liaison with external stakeholders to deliver outcomes and impact
- Able to communicate effectively with people at all ages and all levels
- High level of computer literacy
- Excellent accuracy in numeracy and literacy
- Ability to act on own initiative and to work as part of team with excellent interpersonal skills
- A positive ‘can do’ attitude
- Hold a Full UK Driving License, or have the ability to travel
Desirable Relevant Experience, Skills and/or Aptitudes
- An understanding of lifesaving and water safety sector/community
- An understanding of working with branches
- An understanding of the aquatic sector and the structure of lifesaving clubs across the UK and Ireland
- Demonstrable experience of increasing participation in underrepresented groups
- Experience of working with governing bodies
- Sport or Community Development qualification
- Demonstrable experience of running or being involved in a sport club
- Ability to adopt a flexible approach to work to meet the needs of the role
YOUR STRENGTHS
Personable – You can communicate effectively with people at all ages and levels.
Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners.
Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.
Empathy – You readily identify with other people’s situations and can see things clearly from their perspective.
Initiative – You take independent action to make things happen and to achieve goals.
Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges.
Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage.
Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential.
YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (Wales and Ireland)
Closing Date – 5pm, Wednesday 13 May 2026
Interview Date – Thursday 21 and Friday 22 May 2026 our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits
- Free RLSS UK Membership
- Free tea and coffee at HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader
Registered Charity
51 - 100
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Thank you!
JOB TITLE: Membership Executive (England)
CONTRACT: Permanent, Part Time (28 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Membership & Education
LOCATION: Home/Field based
*with regular travel throughout England and to RLSS UK HQ, where required
REPORTS TO: Head of Membership
SALARY:£27,308 (Grade E) *Pro-rata for Part Time Hours
ROLE OVERVIEW
We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our Branches and our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.
Pivotal to the role will be the collaboration with external agencies and clubs in England, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region.
KEY TASKS, ROLES, AND RESPONSIBILITIES
- To build and maintain productive relationships with organisations involved in the field of water safety, particularly with Water Safety England and associated partners including attendance at relevant meetings in coordination with the RLSS UK team
- To actively recruit and increase the number of clubs affiliated to RLSS UK
- To support our Branches and their work in the regions through ongoing communication, sharing RLSS UK updates and feeding back on Branch activities and requirements
- Understand the water safety and drowning prevention geographical landscape across England and actively seek to enhance lifesaving provision in areas of low activity
- In partnership with the Volunteering and Events Team and Sports Committee, continue to develop and grow participation in Lifesaving Sport
- Support clubs to achieve and maintain the appropriate accreditation in line with RLSS UK requirements and policies
- Support clubs to ensure they have the appropriate status, governance, and structure to enable them to be sustainable and effective
- Support clubs, branches and working groups to offer effective pathways for the development of talent, growth, and retention of members
- Support clubs to ensure they are compliant with the safeguarding requirements set out by RLSS UK
- To support clubs to have an affective and appropriate workforce in place, including supporting them to recruit, train and retain
- Contribute to RLSS UK’s Equality, Diversity, and Inclusion work to ensure affiliated clubs grow their capability to ensure every community enjoys water safely
- Ability to attend occasional evening events
- Willingness to travel throughout England as required
Other Duties & Responsibilities
- Lead on and support ad hoc projects as required
- Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
- To demonstrate and uphold the Society’s values and behavioural standards
- Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Experience of working with volunteers and sporting clubs
- Experience of planning, prioritising, and managing a varied work programme and number of projects
- Experience of effective liaison with external stakeholders to deliver outcomes and impact
- Able to communicate effectively with people at all ages and all levels
- High level of computer literacy
- Excellent accuracy in numeracy and literacy
- Ability to act on own initiative and to work as part of team with excellent interpersonal skills
- A positive ‘can do’ attitude
- Hold a Full UK Driving License, or have the ability to travel
Desirable Relevant Experience, Skills and/or Aptitudes
- An understanding of lifesaving and water safety sector/community
- An understanding of working with branches
- An understanding of the aquatic sector and the structure of lifesaving clubs across the UK and Ireland
- Demonstrable experience of increasing participation in underrepresented groups
- Experience of working with governing bodies
- Sport or Community Development qualification
- Demonstrable experience of running or being involved in a sport club
- Ability to adopt a flexible approach to work to meet the needs of the role
YOUR STRENGTHS
Personable – You can communicate effectively with people at all ages and levels.
Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners.
Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.
Empathy – You readily identify with other people’s situations and can see things clearly from their perspective.
Initiative – You take independent action to make things happen and to achieve goals.
Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges.
Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage.
Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential.
YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (England)
Closing Date – 5pm, Wednesday 13 May 2026
Interview Date – Thursday 21 and Friday 22 May 2026 our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits
- Free RLSS UK Membership
- Free tea and coffee at HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
Registered Charity
51 - 100
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Thank you!
We are seeking an enthusiastic and well-organised Events Assistant to support the planning and delivery of ABN’s events programme. This varied and rewarding role is ideal for someone looking to gain hands-on experience in events and stakeholder coordination within a national medical membership organisation. The successful candidate will work closely with the Events & Business Development Manager and wider ABN team. The position is offered on a fixed term basis for 12 months.
The ABN is the professional body for neurologists in the United Kingdom. Our mission is to support neurologists to improve the lives of people with neurological conditions. We do this by connecting the neurology community, advocating for high-quality services, and promoting excellence in education and research. The ABN is a dynamic membership society with over 2000 members, working hard to raise the voice of neurology at a national level.
About the role
This role supports the planning, coordination, and delivery of ABN events such as conferences, webinars, and training sessions, ensuring smooth logistics for both virtual and in-person activities. Key responsibilities include managing delegate and speaker administration, maintaining accurate event records, preparing event materials, and handling post-event feedback and reporting. The position also provides general administrative support, assists with website updates, sponsorship information, and CPD requirements, while ensuring accurate membership and event history records are maintained.
About you
We are looking for someone with the following skills:
Essential
- Previous experience (voluntary or paid) in an administrative, customer service, or eventsrelated role.
- Highly organised with excellent attention to detail
- Confident communicator (written and verbal), with a polite and professional manner
- Able to work independently, manage priorities, and respond calmly to deadlines
- IT literate, including Microsoft Office Suite and online platforms (e.g. Zoom, Teams, EventBrite)
- Willingness to work occasional early mornings, evenings, or travel within the UK
Desirable
- Experience using CRM systems, membership databases, or event registration software
- Interest in health, science, or the medical charity sector
- Experience supporting virtual or hybrid events
Why work with us?
This is an exciting time to join the ABN as we undertake a project to develop our events and sponsorship opportunities with a growing team. We offer a collaborative and friendly working environment, with lots of opportunity for professional development.
Benefits
28 days annual leave + 8 public holidays (pro-rata)
Generous pension contributions: you put in 1%, we’ll put in 10%
Professional development programme including regular 1:1s, appraisals and training opportunities
Hybrid working and flexible hours
Time off in lieu for ABN event attendance
To apply click on the 'Apply Now' button below.
As part of the application you will be asked to submit your CV and answer a few questions about your experience and how you work. Applicants that do not use generative AI to write their responses are likely to score more highly.
Registered Charity
6 - 10
Supporting Neurologists. Improving Lives.
The client requests no contact from agencies or media sales.
Thank you!
About Us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects, and their practical uses. It has a worldwide membership based in universities, industry, hospitals, research institutes, schools, and other organisations.
Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.
Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.
About You
The Events Administration Assistant is responsible for supporting the Events Operations Manager with ensuring the accurate management of registrations, financial processes, documentation and stakeholder communications providing successful operational delivery of the Society’s full programme of events and will play a key role in maintaining high service standards for delegates, speakers and partners while supporting the smooth delivery of conferences and meetings.
The postholder will maintain and update event databases, including processing registrations, amendments and cancellations, process events payments, and provide administrative coordination for these events, including registration management, speaker communications, documentation and logistics tracking.
The successful candidate will have experience in a customer facing role with excellent communication and organisational skills and have excellent attention to detail.
Please note that the organisation operates a hybrid working policy.
For more information about the Society, please visit our website.
Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer salary sacrifice pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care
To Apply
Please attach your CV and Cover Letter.
Please note that only shortlisted candidates will be contacted. "We are interested in every candidate who is eligible to work in the United Kingdom, however, we are not able to sponsor visas.” You will be asked to confirm your eligibility before being shortlisted.
Closing date: 8th May 2026
It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.
The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources, only shortlisted candidates will be contacted therefore, if you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with a leading not-for-profit membership organisation to recruit for a Membership Executive role. This pivotal position involves managing and expanding membership portfolios, fostering strong relationships, and ensuring member satisfaction to support organisational growth and engagement.
Key Responsibilities
· Create and deliver high-quality digital content across web, email, and social channels to support member engagement, acquisition, and retention.
· Plan and manage content calendars aligned with campaigns, ensuring consistent messaging around membership benefits, initiatives, and community activity.
· Maintain and optimise website and CMS content, ensuring key information is accurate, user-friendly, and SEO-driven.
· Monitor digital channels and engage with audiences, responding to queries and encouraging active participation within the member community.
· Collaborate with internal teams to develop and execute content strategies that drive membership growth and enhance the overall digital experience.
· Analyse content performance and user behaviour, using data-driven insights to continuously improve engagement and member retention.
Person Specification
· Strong writing and communication skills, with the ability to produce engaging digital content for varied audiences.
· Organised and detail-oriented, with experience managing content calendars and multiple priorities.
· Audience-focused, with the ability to create content that drives engagement and supports membership growth.
· Proactive and creative, with a user-first approach to digital content.
· Experience with CMS, social media, analytics, and CRM systems.
· Collaborative team player, able to work cross-functionally and independently.
What’s on Offer
Salary: c. £35,000 per annum
Hybrid working in London
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Thank you!
Bring your CRM, customer journey and membership experience into an environment where you can build processes and journeys from the ground up, delivering measurable results within impactful environments that drive real social impact.
We are looking for a hands-on operator to build the engine behind how a group of membership-based incubations grow, engage and thrive. This role is employed by Purposeful Ventures and will work across two of our incubated organisations – The Baby Bank Alliance and Open Education AI (OEAI), where you will design and build their CRM, marketing, onboarding and membership engagement infrastructure.
This is a standalone role where you will be the person researching, selecting, configuring and running the systems, giving you the opportunity to really get stuck in with shaping growth infrastructure.
If you have built CRM or growth infrastructure in a commercial setting and are looking to apply that skillset to organisations achieving real social impact, this is an opportunity to own the entire membership and engagement process end-to-end – and to see the difference that it makes.
This role is about combining sharp systems thinking with practical implementation — designing the strategy and then rolling up your sleeves to make it work. You will also have:
- Real ownership — You will design and run the entire system.
- Visible impact — Your work directly influences growth and sustainability.
- Intellectual challenge — Multiple organisations, evolving needs, real complexity.
- Purpose-driven work — Apply your skills to organisations that exist for public benefit.
- Room to grow — As the organisations scale, the role could evolve with them
The Baby Bank Alliance
The Baby Bank Alliance is a membership organisation which supports and advocates for UK baby banks, to ensure babies and children have the essentials they need to thrive. We are run by and for baby banks themselves, and founded by Save the Children, Purposeful Ventures, Baby Bank Network Bristol, and Little Village.
Open Education AI
Open Education AI is a sector-led data transformation initiative that provides the education sector with an off-the-shelf route to usable data and AI Insight capability. We are a membership organisation and we work with the sector to enable all school groups to take control of and leverage their data to inform strategic action.
Responsibilities and duties
CRM selection, setup and ownership
- Research, evaluate and procure a CRM system which is best suited to membership organisations
- Lead on the implementation and configuration of the procured CRM system
- Design all the data structures, tagging, pipelines and reporting within the CRM system and ensure that these are best designed to serve the incubations
- Ensure that all data practices are robust and GDPR compliant
- Maintain and continuously improve the CRM system, and act as the internal CRM owner
Membership onboarding and member value (OEAI)
- Map and redesign the full member journey from awareness → sign-up → onboarding → engagement → renewal
- Create clear and straightforward processes that improve member experience
- Lead membership engagement activities, including the utilisation of our community on Circle
- Create campaigns that encourage members to use the features that matter the most and which will give them maximum value
- Play a significant role in shaping the roadmap based on real customer insights
- Be the overall membership engagement owner
Community growth and communications (OEAI)
- Source and implement appropriate tools to underpin and enhance this infrastructure, for example, Zoom, sales demo tools, email platforms and automation software
- Ensure system integration across CRM, website, events, communications and finance to enable a seamless experience
- Improve on the capturing, tracking and reporting of sales leads
- Ensure the operational backbone is strong enough to support growth
Membership operations
- Run and maintain the membership database, ensuring high data quality
- Improve internal processes for tracking and reporting membership engagement
- Develop clear dashboards and insights for our leadership and board
- Design practical systems for member support and communication
The job description is subject to change and the postholder may be required to undertake tasks not specifically referred to above. Such duties, however, will fall within the scope of the job description.
Who we are looking for
We are looking for someone with experience in CRM systems, marketing operations, revenue and growth, commercial operations or startup operations, with experience in building systems and processes from scratch. This role would suit someone seeking a role – or continuing their career – in a not-for-profit environment where you will apply your skills to enhance purpose-driven organisations, take full ownership of systems and processes and build something meaningful from the ground up.
You will have had previous exposure to selecting, implementing and driving use and functionality of a CRM system (such as Hubspot or Salesforce) and building customer journeys and lifecycle automation. You understand the importance of healthy data and reporting and can work independently to build and maintain impactful systems and processes.
We are also looking for someone who is hands-on, methodical and process-driven, with the ability to see the entire customer journey from commercial and user perspectives. You will be motivated by working at pace and to ultimately build a strong foundation for Purposeful’s incubations.
Key requirements
Essential:
- Passionate about creating a fairer society where all young people thrive.
- Demonstrable track record of taking ownership of commitments and working hard to succeed.
- Experience of selecting and implementing CRM systems such as Hubspot, Salesforce etc.
- Ability to understand client needs and translate them into effective technical system solutions.
- Demonstrable experience of building customer journeys and lifecycle automation.
- In-depth understanding of segmentation, reporting and data hygiene.
- Experience of integrating tools across a sales and marketing stack, and continuously enhancing these.
- Demonstrable success in leading membership engagement activities, and creating campaigns which highlight impact.
- A systems thinker with the ability to see the whole journey.
- A practical execution-focused individual with the ability to get things done.
- Ability to work independently.
- Right to work in the UK.
Desirable:
- Experience within membership organisations, charities or subscription models.
- Familiarity with GDPR requirements, with experience of building GDPR compliant systems and processes.
- Experience of improving retention and renewal processes.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced Manager looking for a values‑driven leadership role with real social impact?
Can you:
- Provide operational leadership across governance, compliance and member services
- Manage and develop a small, high‑performing, values‑driven team
- Work closely with the CEO to deliver the organisation’s strategy and future growth
- Strengthen systems, processes and cross‑team collaboration
- Engage with stakeholders and support best practice across the Almshouse movement
Do you have:
- Proven operational leadership experience in a charity, housing or membership organisation
- Strong understanding of governance, risk and regulatory compliance
- Collaborative, organised and mission‑driven with excellent communication skills
Why join Almshouse Association:
- Purpose‑led organisation with national impact
- Friendly, high‑performing team and inclusive culture
- Opportunity to make a real difference to people and communities
If you feel you have relevant skills and experience, please submit your CV and supporting statement via the Charisma Charity Recruitment website.
Closing date for applications: 26th May 2026
Please note that applications will be reviewed as they are received, we therefore encourage early applications as we may progress candidates to interview before the application deadline.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Registered Charity
11 - 20
Almshouses to be recognised as the exemplar model of community housing
Thank you!
We are seeking a talented and creative Communications Officer to join our dynamic team to cover a period of maternity leave. The Communications Officer will play a crucial role in enhancing the ASE’s external and internal communication efforts. The ideal candidate will be a talented multitasker with excellent communication skills, a strong grasp of social media platforms, maintaining website content using a CMS, graphic design expertise, and a keen eye for detail. This individual will be responsible for enhancing our brand presence, engaging our audience, and maintaining consistent and effective communication across various channels. Understanding that this is a broad role, if you are experienced in one area but would need a bit more guidance in another then we are still interested to hear from you.
Registered Charity
11 - 20
Mission: to promote excellence in science education
The client requests no contact from agencies or media sales.
Thank you!
The Role
The Law Society is the membership body for solicitors in England and Wales. We're here to represent solicitors, and advocate for access to justice and the rule of law. Our members are at the heart of what we do and we're committed to providing ongoing support to assist them in their careers.
Law Society Accreditations are awarded to legal practices and solicitors who meet the highest standards of technical expertise and client service in specific areas of law.
In the Caseworker role you will, have responsibility for processing and assessing Accreditation applications. You will act as a first point of contact for members, providing excellent customer service and provide support with administrative tasks across Accreditations products and services.
What we're looking for
This is an engaging role where you will work in a fast-paced and collaborative team environment.
You will have demonstratable high quality customer service/member handling experience.
You will engage directly with members and support the operational delivery of Accreditations products and services. You will be a confident working on a CRM, managing processes and proactively support continuous improvement.
You will have excellent customer service skills, have excellent communication skills, both written and oral, and have good attention to detail.
What's in it for you
This is an excellent opportunity to work in the legal sector in a dedicated membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
Thank you!
The Role
The Law Society is currently recruiting for a fixed-term position for a Membership Operations Manager to lead on the development and delivery of efficient and effective membership operational processes, and ways of working to support the delivery of a valued membership experience and member offer.
The role will involve managing the review and development of end-to-end membership operational processes; improving ways of working to ensure an effective and efficient member experience; developing the CRM/data strategy to enable streamlining of membership processes and outputs; and line managing the Membership Operations Executive.
What we're looking for
This is a great opportunity to impact organisational strategy and further enhance membership services.
Please see the Job Description for further information.
What's in it for you
We are looking for someone with a strong track record in project management, including experience leading effective operational planning and development, combined with excellent communication and interpersonal skills.
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
Thank you!
Harris Hill is recruiting a Corporate Membership Officer on behalf of an international membership organisation working on global water and environmental challenges.
Location: London (hybrid)
Salary: up to £37515
Benefits: Pension, private medical insurance, travel insurance and generous annual leave
This is a commercially focused role combining new business development (60%) with account management (40%), managing relationships with corporate and academic members and driving new partnerships and income.
Key responsibilities:
- Manage and grow a portfolio of corporate and university members
- Deliver the full membership lifecycle from prospecting to renewal
- Secure new members, sponsorships and commercial opportunities
- Maintain a strong sales pipeline and meet income targets
- Work closely with internal teams and represent the organisation at events
About you:
- Proven experience in B2B sales and account management
- Strong communication and relationship-building skills
- Confident working with senior stakeholders
- CRM experience (Salesforce desirable)
- Organised, proactive and commercially minded
Experience in a membership body, charity or international organisation is desirable.
This is an exciting opportunity for a confident and commercially minded account manager to join a mission-led organisation with a truly global footprint.
If this sounds like you and you’re keen to hear more, please send your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
As part of the Operations team, the successful candidate will be responsible for playing a proactive role in the ‘Thriving Boxing Community’ element of England Boxing’s strategy, as well as having significant input into ‘A Respected and Valued NGB’ and other elements of the wider strategy.
In essence, the role will be responsible for managing, developing and enhancing the day-to-day running of the Membership Services Department to ensure all those engaging with England Boxing have a first-class experience.
The role is also responsible for the accuracy of the data on England Boxing’s database (which includes the current and past member records) and to provide support to volunteers and England Boxing staff as appropriate.
Please note the job will require flexible working hours, including occasional evening and weekend work at National Championships / other EB events.
Key Accountabilities Include:
• To lead and develop the ‘Thriving Boxing Community’ element of the England Boxing strategy. In addition, help develop and deliver the broader England Boxing strategy as required.
• To develop and update the company CRM system, ensuring streamlined processes and systems to guarantee a high-quality experience for our members & volunteers.
• To oversee the day-to-day support and management of regional volunteers across the country in line with England Boxing’s policies, procedures, services & systems.
• To ensure the membership services function operates effectively and that the functions’ activities are aligned with departmental and company objectives.
• To ensure that all membership enquiries are satisfactorily managed, resolved and closed in agreed timescales.
• To manage proactive engagement with members to grow affiliation, enhance membership retention and promote England Boxing services.
• To actively review and implement cost-effective improvements in the membership services, processes, and systems.
• Ensure a high level of customer service and membership support is provided at all times.
• Ensure high-quality records are maintained.
• Manage the accurate fulfilment of membership benefits, including partner offers, DBS assessments and insurance.
• Serve as project manager for the production and distribution of membership information.
• To establish and develop good working relationships with England Boxing staff, members, regional associations, participants and supporters to ensure positive relations.
• Line-manage the Membership Services team, effectively sustaining a positive team environment, displaying high levels of motivation and team spirit.
• Manage the membership services budget
• To provide support and input into the management team as required, and specifically into the delivery of the organisation’s strategic plan and Sport England funding programme.
• To oversee the training & development of staff and volunteers in the Membership Department, and create a culture of self-improvement and continuous professional development
• To perform any other duties as reasonably required to meet the objectives of the organisation
Person Specification - Essential:
• Minimum three years’ experience in managing, developing, and enhancing membership, volunteer, or customer services.
• Understanding and awareness of individual and club membership within a sporting environment.
• Experience in setting goals, targets and measures, and subsequent implementation plans, particularly in relation to commercialisation & CRM development
• Comfortable operating in a fast-changing and challenging environment with excellent people/relationship management skills and the ability to influence and engage.
• Track record in the successful management of budgets, volunteers and staff, including their ongoing development.
• Excellent written and verbal communication skills. Along with appropriate IT skills, specifically Microsoft Teams, Word, Excel and PowerPoint.
• To be resilient and able to demonstrate leadership, and have experience operating at a management level.
• Experience of writing high-level reports, policies and strategies, particularly in relation to the practical implementation of good governance within a national sporting or third sector organisation
• Experience using insight and research methods to help better understand customer or membership behaviour, and apply learnings to improve future work
• A demonstrable understanding of the need to co-produce/collaborate with stakeholders and the impact of the same.
Desirable:
• Knowledge of amateur boxing, including technical rules and competitions.
• Experience of managing sub-committees, focus groups and/or consultations in a voluntary, sports or customer service environment
• Be able to demonstrate creativity and the instigation and production of innovative and cost-effective development programmes.
• Hold a full UK Driving Licence and access to a vehicle.
• The role will require travel throughout the country for meetings/events and work unsociable hours, including evenings and weekends (as required).
• Experience in developing grassroots sports projects. This includes writing and developing grant funding applications.
Non Charity Employer
21 - 50
Inspiring and Transforming Lives through Boxing.
The client requests no contact from agencies or media sales.
Thank you!
Can you help us?
The Head of Professional Learning & Development is responsible for leading the strategic design, development and continuous evolution of CoSRH’s professional learning and development portfolio, ensuring alignment with organisational strategy, educational quality standards, digital innovation and commercial objectives.
Reporting to the Director of Learning, Product & Innovation, the role plays a critical leadership function in translating strategic priorities into high‑quality, scalable learning products that meet the needs of the sexual and reproductive healthcare workforce in the UK and internationally.
The role:
Learning and development sit at the heart of what the College does and the Head of Professional Learning & Development plays a pivotal role in delivering our existing portfolio of education and training products. Leading a small team of product specialists, you will support the development of the portfolio as well as improve the experience of those undertaking our market-leading training.
You will have a strong background in the provision of learning and development programmes, ideally in the healthcare sector, with demonstrable positive impact on growth and quality. You will have experience of developing and delivering online and face-to-face development products and projects. Ideally, you will also have experience of supporting learners outside the UK. As one of the few medical Colleges with multidisciplinary membership, you will ensure we meet the aspirations and expectations of those across the sexual and reproductive healthcare workforce, ensuring that the products and services, and their delivery, meet their needs and the needs of their patients.
We are looking for someone who takes cross-organisational collaboration seriously, using your excellent communication skills with a wide range of stakeholders, including senior members of the College.
Who we are:
The College of Sexual and Reproductive (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
Registered Charity
21 - 50
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.
The client requests no contact from agencies or media sales.
Thank you!
Background:
Gender Action for Peace and Security (GAPS) is the UK's Women, Peace and Security (WPS) civil society network. We work with our members and partners to influence UK Government policy, strengthen accountability on WPS commitments, and amplify the voices and expertise of women and girls living in conflict-affected contexts.
As a membership organisation, GAPS operates as a small, collaborative Secretariat, requiring flexibility, shared ownership of priorities, and an 'all-hands-on-deck' approach to delivering high-quality policy, advocacy and coordination work.
Job purpose:
The GPS Policy & Advocacy Advisor provides expert policy and advocacy support on WPS and gender across GAPS' work, with a particular focus on UK policy development, accountability and influence.
The post-holder will contribute to policy analysis, messaging and advocacy outputs; support engagement with UK Government and Parliament; assist with collective civil society advocacy; and ensure GAPS remains informed and responsive to emerging WPS and peace and security issues.
The role also supports GAPS' participation in the WPS Helpdesk consortium, contributing policy expertise on WPS and transnational threats. The Policy & Advocacy Advisor will work across the organisation to support statements, submissions, briefings and strategic responses as needed.
The client requests no contact from agencies or media sales.