Product jobs

Do you want to lead the shaping of strategy for lasting Kingdom impact?

Stewardship is entering an exciting new chapter. We're investing in the future of our Ministry Services work, developing innovative ways to support churches and Christian charities with the practical foundations they need to flourish. As part of this journey, we're seeking a strategic thinker and skilled delivery leader to help turn bold ambitions into reality. 

This is a rare opportunity to work alongside our Executive Team, influencing the direction of a significant new area of work at a key stage of development. You'll bring clarity to complexity, transforming ideas into actionable plans and ensuring strategic priorities become tangible outcomes. 

You'll work closely with the Executive Team to:

• Shape and deliver the next phase of our Ministry Services strategy.

• Lead strategic projects from concept through to implementation.

• Explore new opportunities, partnerships and potential acquisitions.

• Build business cases, commercial models and strategic recommendations.

• Gather market insight and test assumptions to inform future growth.

• Design operating models, governance structures and delivery frameworks.

• Engage stakeholders across the organisation, helping people embrace and navigate change. 

You'll be someone who enjoys tackling complex challenges and creating order where there is uncertainty. You combine strategic insight with strong execution skills and are motivated by seeing meaningful change take shape.

You'll likely bring experience from strategy consulting, corporate development, transformation, business planning or a similar environment, together with:

• Excellent commercial and analytical capability.

• Strong stakeholder management and influencing skills.

• Experience developing business cases and strategic proposals.

• Confidence operating with senior leaders and external partners.

• Outstanding communication skills, both written and verbal.

• The ability to balance long-term vision with practical delivery.

If you're excited by the opportunity to combine strategic leadership, organisational transformation and Kingdom impact, we'd love to hear from you.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Join our team as our new Fruitful Cafe Supervisor, helping to mould our Fruitful Cafe into a pillar of our community and the training employer of choice for adults with learning disabilities in London.

As our Café Supervisor, you'll play a key role in helping people take their next steps into work in the hospitality industry. Reporting to the Fruitful Café Project Manager, you'll supervise the day-to-day running of the café, support and manage the team, and make sure we continue to deliver a great experience for everyone who visits.

You'll work closely with the Fruitful Development Worker and our café crew to help trainees build their skills, confidence and experience in a real working café. Every day, you'll support up to four trainees as they gain paid work experience in hospitality while serving around 50 customers.

The closing date for applications is the 21st August.

Organisational Wellbeing Lead (Maternity Cover 12 Months)

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Hours: 28 hours per week (would consider a minimum of 21 hours per week for the suitable candidate)

Contract: Fixed Term Contract – Maternity Cover 12 months

Location: London, Finsbury Park (Office based role)

Starting Salary:  £ 37,479 per annum for 28 hours (FTE £46,849 per annum).

Closing Date:  2nd August 2026

Expected Date of Interviews:  In person in Finsbury Park on 2 September 2026

Job Ref: VA794
 

Would you like to join our award-winning organisation?Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.Our powerful campaigns have delivered real impact for survivors of torture across the UK.

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We have an exciting opportunity for an Organisational Well Being Lead to join our charity as we embark on our 4 years’ strategy 2026-2030 with a strong commitment to embed a dynamic wellbeing approach that celebrates and supports our committed teams and is co-created and co-owned by all of us.
 

About the Role
 

Over the past two and a half years, the wellbeing provision at Freedom from Torture has evolved considerably through the adoption of a systemic, trauma-informed approach. This approach recognises wellbeing as a shared organisational and individual responsibility, taking into account the complex interplay of systems, relationships, and environmental factors that shape wellbeing.

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The post holder will help lead on the development of all aspects of Freedom from Torture’s wellbeing strategy. It will range from advising senior leaders on organisational decisions impacting wellbeing, designing and recommending service delivery initiatives, creating training products and systematically evaluating the efficacy of the wellbeing approach.

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Freedom from Torture’s external presence in the wellbeing sphere, amongst refugee sector organisations, is growing from strength to strength. The postholder will need to keep the momentum, sharing best practice across the sector.

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About You​

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The successful candidate will have experience in leading wellbeing initiatives effectively, have a strong understanding of how wellbeing fits in with a Human Rights organisation and possess knowledge of what excellent wellbeing practice includes within organisations directly supporting traumatised individuals and families.

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They will demonstrate confidence in driving organisation-wide engagement with wellbeing initiatives, fostering open dialogue on sensitive issues, and translating emerging research and best practice into meaningful action across a multidisciplinary environment.

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If you are passionate about Human Rights, this is an exciting time to join Freedom from Torture and to really make a difference as it has just launched its 2026-2030 strategy, with survivors and its peopleat the heart of it.
 

In return, we offer a competitive package, with a generous 30-day (pro rata) annual leave entitlement, 6% employer pension contribution (minimum 1% employee contribution), and flexible working opportunities.
 

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

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Our policy is that all appointments will be at the start of the salary range, but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £ 37,479 - £43,476 per annum for 28 hours.

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To view the Job Description and Person Specification, please kindly find the attached file.​​

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
 

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally; we fight to hold torturing states to account, and we campaign for fairer treatment of torture survivors in the UK.
 

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
 

Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment.
 

This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.
 

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
 

We reserve the right to close the vacancy early if we receive a high volume of applications.
 

No agencies please.

The Group Governance and Risk Manager will play a pivotal leadership role in supporting our mission to improve lives and places. The postholder will ensure LHCPG operates with transparency, integrity and accountability, reflecting our values and reinforcing trust with the Board, colleagues and the communities we serve. 

Working closely with the Board and Senior Leadership Team (SLT), you will shape how governance, risk and assurance operate across the organisation - ensuring effective decision-making in practice, while leading and developing the governance function, including line management responsibility. 

You will also: 

• Support the Board and senior leaders, ensuring effective governance in practice - from decision-making through to delivery
• Embed a clear, practical approach to risk across the organisation, enabling teams to understand their responsibilities and take informed decisions
• Lead the development of governance, audit and assurance - strengthening oversight and organisational performance
• Oversee policy, compliance and data protection arrangements to ensure the organisation meets its obligations and maintains high standards

What we’re looking for: 

Applicants should hold a relevant degree, recognised governance qualification, or be able to demonstrate equivalent senior-level experience. The postholder will bring a strong, current understanding of governance models, regulatory requirements and legal obligations, together with experience gained within a Secretariat or Governance team in a regulated environment. A proven track record of providing high-quality governance support and trusted advice to Boards and Committees is essential. 

You will also bring: 

• A demonstrable track record of designing, implementing and embedding governance and assurance frameworks at organisational level
• Experience of leading the full internal audit cycle and using assurance activity to strengthen organisational performance
• Proven ability of leading risk management frameworks and maintaining strategic and operational risk registers 
• Experience of managing organisation-wide policies and business systems to ensure strong governance and compliance
• Experience of operating as a Data Protection Officer, with sound knowledge of UK GDPR and the Data Protection Act 2018
• Demonstrable capability to exercise sound judgement, think strategically and lead through complexity and ambiguity
• Well-developed organisational skills, capable to manage competing priorities and operate confidently at senior level
• Please refer to the job description and person specification attached for full details of the role and its requirements.

What you’ll get: 

• From £66,189 per annum
• Wellbeing allowance of £300 per annum via a portal (taxable)
• Discretionary annual bonus
• 34 days holiday plus bank holidays, option to buy up more, plus birthday leave
• Private Medical Insurance and Health Cash Plan after probation (taxable)
• Enhanced maternity and paternity pay (after 1 year of service)
• 10 days per year ‘work from anywhere’ opportunity
• 1.5 days personal volunteering leave and team volunteering opportunities
• £1000 pa individual training budget and development support
• Generous pension arrangements 

It is encouraged that all candidates submit a cover letter to support their application.  Please note that we reserve the right to close this job posting before the application deadline if suitable candidates are identified 

We are looking for an Associate Manager, Data and Digital Transformation (13-month maternity cover) to lead a small data team to incentivise and support ISEAL members to make significant improvements to their data systems, embed data-driven decision-making in their assurance processes, and work towards interoperability in sustainable supply chains.

Data is at the heart of sustainability standards and certification. A key focus of our work at ISEAL is supporting these systems to better leverage the data they collect to create value and drive sustainability impact. We support our members along their digital transformation journey. The goal is to ensure a seamless flow of sustainability and compliance data from producing enterprises to the market and to leverage this data to create incentives and benefits for those at the start of the supply chain. To date, we have focused on building the foundations for robust data governance and management, strengthening their capacity to leverage data for insights, and supporting standardisation of core certificate data. In this next strategic phase, we’re doubling down on data and technology as a strategic priority and are committed to build a more ambitious support programme focused on leveraging technology and AI.

The successful candidate will have a broad understanding of and experience with data management, and in supporting digital transformation projects within complex data ecosystems. They will be confident in engaging data practitioners from across our membership, and in facilitating peer learning on technical topics like data standardisation, interoperability, analytics and data management. Prior experience and understanding of certification, audit and sustainability performance data is an important asset.

The key responsibilities we entrust you with

• Contribute to thought leadership on digital transformation for ISEAL community members
• Provide support and oversight to Digital Innovations Coordinator on running member peer learning groups: Data Community of Practice and Data Insights Lab
• Collaborate with the Manager, Credibility and Innovations on building strong relationships with individual member organisations with regards to their use of data analytics as part of their assurance processes
• Design and deliver peer exchange sessions and guidance on organisational data management, interoperability of data systems, and deriving insights from complex data systems
• Develop guidance and resources on digital transformation and data management, building on existing ISEAL resources and tools
• Lead engagement with key data interoperability initiatives like the UN Transparency Protocol (UNTP) and GIZ DIASCA, and derive insights to bring back to the ISEAL Community
• Build momentum within the ISEAL community to collaborate on data standardisation
• Review and provide input on ISEAL’s internal AI use policy
• Potential line management of Digital Innovations Coordinator (pending prior line management experience)
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 Other

• Contribute to ISEAL’s wider work on data and information management, especially with the ISEAL community and its members
• Support grant-related reporting, including project and budget tracking
• Help shape and participate in strategic discussions related to the data and information management programme of work
• Actively participate in Impacts & Innovations team and organizational work planning activities
• Participate in internal staff management processes such as staff meetings, performance reviews, supervisory meetings, etc.

Essential attributes / skills / knowledge

• Experience leading or contributing to an organisational digital transformation project or implementing a data governance system, ideally in sustainability
• Experience working with technical data transfer products such as APIs and strong understanding of related data governance and data standards issues
• Interest and understanding of AI and the data management considerations associated with this field
• Interest and understanding of data ethics, rights, and ownership, especially in the context of sustainable value chains
• Experience managing and working in digital collaborative environments (e.g. Git Hub)
• Experience coordinating or facilitating group discussions and delivering webinars
• Strong verbal and written communication skills, able to make complex or technical topics accessible
• Ability to work collaboratively and in partnership with people across cultures and time zones
• Basic understanding of project management skills including effective time & task management, budget and resource management
• Confidence using virtual meeting tools (e.g. Teams, Zoom, GoToMeeting, etc), use of contact management databases (e.g. Salesforce) and proficiency in MS Office 365

Additionally desirable

• Data management experience within sustainability systems and knowledge of the broader sustainability digital ecosystem.
• Practical experience working with certification or audit data
• Experience working on organisational change management, especially in a non-profit context

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions. The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities. We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is a maternity leave cover with a 13-months contract

Working hours: 80 % (30 hours) – 100 % (full time, 37.5 hours per week), depending on preference

Salary:   £45,800 – 49,800, depending on experience (pro rata for less than 100%)

Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder will be required to undertake occasional international travel

Ideal start date: mid-September 2026

Reporting to: Traceability Manager

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(at)isealalliance(dot)org.

Deadline for applications is 6 August, 5pm GMT. Please note that we will only contact shortlisted applicants.

Cover letter: We would like to see candidates´ own writing in the cover letter and discourage the use of AI for this purpose.

Interview process

Please note that we will endeavor to keep to this schedule, but some dates may be subject to change.

Screening interviews (Teams): rolling until 13 August

Pre-interview timed exercises (between 60 – 90 minutes from home): 15-18 August

Panel interviews (in person): 19/20 August tbc

Decision: w/c 24 August

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

Position: Assistant

Location: South of England (hybrid working with London/UK wide travel as required)

Contract type: Flexible (full or part-time, contractor/employed)

Salary: Up to £30,000 pro rata depending on experience

WHO WE ARE.

Can Do is a start-up using digital technology to create social change. We work across addiction, mental health, homelessness, poverty and justice to help people access and navigate support. We are small, practical, and focused on building something that works for people facing disadvantage.

THE ROLE

This role supports founder Mark Johnson with day-to-day organisation, preparation, communication, and follow-up. It is a hands-on role and could be suited to someone early in their career who wants an opportunity to grow, learn, and be part of building something from the ground up. You will help bring order, structure, and clarity to a fast-moving environment.

This is a development role with real responsibility. You will handle communications, organise information, prepare materials, conduct basic research, and make sure Mark has what he needs to stay up to date and move projects forward.

WHO WE’RE LOOKING FOR

· Someone who can absorb information quickly and think clearly

· Naturally organised, structured, and meticulous with detail

· Interested in social justice, politics, history, and the wider world

· Someone who wants a meaningful opportunity to learn and be part of a start-up journey

· Open, curious, and willing to develop new skills

· Calm and steady

· Someone who enjoys creating order and helping things run smoothly

· Based in the South of England, and willing to travel

· Comfortable using digital and AI tools, with an interest in personal and professional development

WHAT YOU’LL DO

· Communication support: Draft emails, prepare short notes, and help keep Mark up to date with actions and priorities

· Organisation: Keep diaries, documents, and information in meticulous order

· Meeting support: Join conversations, take clear notes, track actions, and ensure follow-up happens

· Research: Collect short summaries, stats, and key information about our sector (addiction, mental health, homelessness, poverty, justice)

· Fundraising and bids: Assist with drafting, formatting, and preparing proposals and applications

· Documentation: Prepare simple business cases, summaries, or briefing papers

· Operations: Support basic bookkeeping tasks, receipts, and expense organisation

· Learning and development: Take on a variety of new tasks as skills grow

SKILLS & QUALITIES

• Strong academic ability and curiosity

• Excellent written communication skills

• Ability to organise information clearly and maintain structure

• Strong attention to detail and pride in accuracy

• Interest in social justice and willingness to understand the issues we work on

• Ability to learn quickly, listen well, and adapt as the organisation develops

• A steady, reliable attitude

EQUALITY & DIVERSITY.

Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

About you and the role

You are a pragmatic, highly analytical data professional who lives at the intersection of charity compliance and modern cloud systems. You are someone who understands that a rapidly growing £2m charity needs lean, workable frameworks, not corporate red tape that stalls delivery.

You bring a strong track record of working within the UK non-profit sector, meaning you already understand the nuances of donor data, PECR regulations, and charity-specific workflows. You don’t just write policy documents; you enjoy untangling data flows and translating complex regulatory requirements into practical, everyday processes.

In this interim role, you will act as the "Product Owner" and "Information Governor" for our systems upgrade. You won't need to do the technical database configuration—we already have a trusted, external Beacon CRM expert to handle the builds. Instead, you will bridge the gap between our teams and the technology. You will run discovery sessions with our Fundraising, Programmes, Finance and Operations teams to map their operational needs, translate these into a compliant data blueprint, and drive our Beacon expert to build them.

Crucially, you won’t need to draft our Data Sharing Agreements (DSAs)—these are already in place. Your job is to audit our systems and processes to ensure we are physically complying with them, designing the exact workflows, access permissions, and data retention schedules needed to keep us airtight. Finally, you will advise us on how to sustainably own our data protection internally going forward.

Key responsibilities:

1. Operationalising Our Data Sharing Agreements (DSAs)

• Translate Contracts into Code: Review our existing, drafted DSAs and map out the exact system processes, fields, and permissions required in Beacon CRM to physically comply with them.

• Consent & Retention Alignment: Ensure that our data capture, consent practices, and deletion cycles perfectly match the legal promises made in our DSAs.

• Audit System Compliance: Inspect our current data flow (website $\rightarrow$ Beacon CRM $\rightarrow$ integrated platforms) to ensure no data leaks or unauthorised sharing are occurring.

2. Business Analysis & Team Alignment

• Run Discovery Sessions: Work with our Fundraising, Services, and Finance teams to understand and map how they currently use data and where their bottlenecks are.

• Synthesise Requirements: Balance the operational needs of different teams (e.g., keeping sensitive service user data strictly partitioned while allowing the fundraising team to run compliant donor campaigns).

• Create Technical Specifications: Translate these mapped team needs into clear, structured functional requirements for our external Beacon CRM expert to build.

3. Data Governance & System Security

• Access & Permissions Architecture: Review and redesign the user access roles within Beacon CRM, establishing a robust "least privilege" framework so staff only access data essential to their role.

• Data Minimisation & Deletion: Define precise data retention schedules and work with the Beacon expert to automate the archiving or permanent deletion of expired records.

• Record of Processing Activities (RoPA): Document and map our internal data flow so we have a clear, compliant audit trail of how data moves through the charity.

4. Sustainable Ownership & Handover

• Future Governance Design: Assess our internal capacity and design a realistic, lightweight model for how we should own data protection internally going forward (including identifying internal roles vs. when to use external support).

• Process Testing & Team Training: Test the newly configured Beacon setups to ensure they work for staff, and deliver a practical, non-boring training session to the team on the new processes.

Essential Skills and Experience

• UK Charity Sector Expertise: Direct experience working within or consulting for UK registered charities, with a deep understanding of charity-specific data issues (such as donor consent, fundraising regulations under PECR, and handling sensitive beneficiary or safeguarding data).

• Operationalising Compliance: Proven experience translating legal data requirements (specifically implementing existing Data Sharing Agreements, DPAs, and GDPR frameworks) into practical, everyday staff workflows and system processes.

• Business Analysis & Stakeholder Mapping: Excellent track record of running discovery sessions with non-technical team heads to untangle, map, and simplify their operational data needs.

• Technical Translation & Developer Management: Experience acting as the "Product Owner" or lead interface between internal teams and external database developers—specifically translating operational needs into clear technical specifications for CRM builds.

• Practical GDPR & PECR Knowledge: A highly pragmatic approach to compliance, with experience building Records of Processing Activities (RoPA), setting up data retention schedules, and designing role-based access permissions.

Desirable Skills and Experience

• Passion for our mission. to improve children’s health through school food.

• Familiarity with Beacon CRM: Prior experience auditing, working with, or directing builds within Beacon CRM (or closely related modern cloud charity CRMs like Donorfy or Salesforce).

• Information Governance Qualification: A professional certification in data protection (such as CIPP/E, Practitioner Certificate in Data Protection, or equivalent), though hands-on charity sector experience is valued above theoretical qualifications.

• Transition & Training Experience: Experience training small charity teams on new data habits and helping leadership teams design lightweight, internal data ownership structures.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

Hours: Up to 37.5 hours per week, including regular Saturdays, scheduled Sundays and bank holiday cover

Reports to: Commercial Retail Manager

Salary: c£32,000 dependent on experience

Closing Date: 31 August 2026. We encourage early applications, as we may close this vacancy before the closing date once an appointment has been made.

We are looking for a commercial and creative Senior Retail Manager to take full management of our Aylesford flagship shop in Hall Road, our largest shop and a much-loved local destination for pre-loved fashion, furniture, homeware, books, electricals and those one-off treasures customers love to discover. 

This is a brilliant opportunity for someone who enjoys the pace and variety of large format retail, loves bringing people together and wants their commercial skills to make a real difference to local hospice care.

About the Role

To lead and deliver the overall performance of a flagship Heart of Kent Hospice retail site; a large format store that is materially bigger and more complex than a standard hospice shop and which represents a meaningful share of total retail income. 

The Senior Retail Manager is accountable for the sales, profitability, people, stock, premises and day-to-day operation of the site. The postholder leads a multi-layered team of paid colleagues and a large volunteer workforce and is personally accountable for delivering demanding income targets while maintaining excellent customer service, compliance and presentation standards. 

Reporting to the Commercial Retail Manager the postholder plays an important role in promoting the Heart of Kent Hospice brand within the local community and in delivering the hospice's retail strategy on the ground at site level. 

About You

Essential Skills and Experience:

• Significant retail management experience with responsibility for achieving challenging sales and income targets.
• Experience managing a large-format, multi-department or similarly complex retail operation.
• Strong visual merchandising and store presentation skills that have driven sales and customer engagement.
• Ability to create events, promotions and seasonal displays that increase footfall and revenue.
• Excellent customer service skills, including handling complaints and leading by example.
• Strong commercial awareness and sound business decision-making.
• Ability to identify high-value, branded, designer, vintage or specialist donated items and maximise sales opportunities.
• Experience managing teams of paid staff and volunteers, including direct line management responsibility.
• Proven performance management skills, including addressing conduct, capability and underperformance issues.
• Experience analysing sales and performance data using EPOS systems and reporting tools.
• Experience managing budgets, cash handling and financial controls.
• Good understanding of health and safety requirements within a retail environment.
• Excellent communication, organisation and leadership skills.

Desirable:

• Charity retail experience and knowledge of Gift Aid.
• Experience within furniture, homeware or large-format retail environments.
• Experience identifying products suitable for online sales channels such as eBay, Vinted or Depop.
• Experience recruiting and managing large volunteer teams.
• Knowledge of the local community and charity sector.

We're Looking for Someone Who:

• Is passionate about supporting the hospice's mission and values through retail success.
• Lives our values: I Own, I Care, I Learn, I Improve.
• Leads by example and enjoys being visible on the shop floor.
• Is creative, energetic and customer-focused.
• Balances commercial performance with excellent volunteer and customer experiences.
• Is organised, resilient and adaptable.
• Enjoys building community connections and representing the Hospice locally.
• Works collaboratively with colleagues across retail, e-commerce and support functions.

To apply, please complete our online application form. For a full job description or an informal discussion about the role, contact [email protected] or call 01622 792200 ext. 254.

Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based
(Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.)

Term: Fixed Term until 31st March 2028

Hours: 35 hours per week

About the Role

Responsibilities:

1. Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans.

2. Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework.

3. Complying  with systems for monitoring and reporting purposes.

4. Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.

5. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

Research and Campaigns

1. Keeping  up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances,

Essential Criteria

1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.

2. An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision.

3. Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.

4. A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels.

5. The ability to understand the needs of others and to empower clients to take action for themselves.

6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.

7. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

8. The ability to work as part of a team and to respond positively to change.

Here are some examples of how we help our clients:

In Person Enquiry.

Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action.

The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors.

The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts.

Telephone Enquiry.

Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her.

The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith’s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient.

The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home.

As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full.

Requirements

Person Specification:

1. To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and  non-priority debt advice, options, and insolvency solutions.

You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.

• OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.

2. Experience of achieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral and written communication skills.

5. Numerate to the level required by the tasks.

6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

7. Ability and willingness to work as part of a team.

How to Apply

For more information and to apply, please click on the redirect button.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Reports to: Director of Programmes

Hours: Full time with flexible hours. Core hours are 10am to 4pm

Location: Hybrid. London (Embankment) on Wednesdays and Thursdays and remote

working

Salary: £44,748 p.a.

Contract: 12-month maternity contract

Benefits:

• 25 days annual leave, UK bank holidays and one volunteering day a year, one day for moving home

• A highly competitive pension (up to 11% employer contribution for 5% employee contribution)

• Private health insurance, eye tests and medical checks

• Flexible working: core hours from 10am to 4pm with a minimum of two days spent in the office in London each week (currently Wednesdays and Thursdays)

• 24/7 access to counselling and wellbeing resources through our Employee Assistance Programme

• Income protection insurance and life assurance

• Cycle to work scheme, season ticket loan and gym membership loan

• Free access to The Economist content, including an online subscription, our range of apps, podcasts and more

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.

In 2025-6 our core programme, Topical Talk, more than doubled its reach to over 1 million young people in 99 countries. We are at a time of great opportunity, in England and internationally, and have ambitious plans to keep growing and deepen our impact further.

Topical Talk helps children join inspiring discussions about the news by providing:

• Topical Talk Headlines – award-winning weekly lessons for classroom discussions about global news stories

• Leadership for Change Prize – child-led solutions to complex global issues

• Community partnerships – support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America

Our programme has received international recognition, including from HundrED as one of the top 100 education initiatives, from UNESCO as a winner of the Global Media and Information Literacy Awards 2022 and from the Money And Inclusion Awards (MAIA) for best content in 2025.

THE ROLE

We are seeking a visionary educational content writer and high-impact Senior Lead to maintain the quality of our world-class educational programmes. This is a unique role for a creative thinker with a deep pedagogical background and a relentless passion for bringing global current affairs to the heart of the classroom. Working in collaboration with our programmes team, and leveraging the journalistic excellence of The Economist Group, you will define the standard for global news education.

In this fixed-term role, you won't just create lessons; you will engineer innovative, nuanced, discussion-based frameworks that challenge children to master complex global topics and build essential critical-thinking and communication skills. As a Senior Lead, you will drive the development of our Headlines programme, aligned with our ambitious strategic goals, bringing flair and originality to our globally-relevant resources.

RESPONSIBILITIES

Design world-class classroom resources

• Research, pitch and execute sophisticated lesson plans that distill the world's biggest issues into diverse, nuanced and rich learning experiences

• Set the benchmark for quality by writing, editing and proofreading high-impact teaching resources

• Collaborate with our Graphic Designer to ensure our content is as visually compelling as it is intellectually rigorous

• Apply our house style, pedagogical approach and editorial voice consistently across all content

Programme leadership and innovation

• Proactively analyse shifts in global curricula and educational trends to ensure our products remain the market leader

• Craft high-level website copy and teacher-facing materials that articulate the unique value of our programmes

• Conduct school visits to observe, evaluate and occasionally model the delivery of Topical Talk lessons

• Partner with the Director of Programmes to implement rigorous monitoring and evaluation frameworks which track and scale programme success

Workshop delivery

• End-to-end execution of student workshops and events, from the idea-generation stage to writing, proofreading, delivery and evaluation

• Deliver expert-led training that empowers teachers to maximise the impact of our resources

Strategic relationship management

• Work at the highest level with The Economist’s journalists to translate complex global issues into engaging educational content

• Identify and interview world-leading topic experts to enrich our work with unique insights

• Manage complex timelines and stakeholder expectations with precision to ensure all milestones are met

This role will involve some travel. It also involves working with young people, so you will need to have an enhanced DBS check (which The Foundation will organise).

SKILLS AND BEHAVIOURS

Whether you are a top-performing teacher, a seasoned journalist, or a leader in the content-writing sector, you possess the following:

• A passion for the news and global current affairs

• An unwavering commitment to empowering the next generation through a deep understanding of the news

• A track record of creative "outside-the-box" lesson design that develops critical thinking and oracy

• The ability to quickly break down, not dumb down, complex current issues to make them accessible to children, whilst commanding the respect of subject-matter experts

• The power to quickly engage a classroom of new students and bring your lessons to life

• The expertise to approach complex topics with balance and political neutrality – you are able to share a variety of views to enrich learning

• A self-starting mindset. You operate independently to maintain a relentless standard of excellence

• Exceptional attention to detail combined with superior project and time-management skills

• A collaborative nature. You thrive in a team-based environment to achieve collective goals

EXPERIENCE

You have…

• Qualified Teacher Status (or equivalent): at least two years of high-impact experience teaching 10-18-year olds backed by up-to-date knowledge of educational research and developments

• Experience in journalism, international relations, politics, or proven success in using current affairs as stimuli for classroom engagement

• A portfolio of inspiring, high-quality classroom resources developed both independently and through collaboration

• Demonstrated experience in designing, testing and scaling initiatives with measurable impact

You might have…

• Proficiency in creating and editing video or digital content

• Experience in educational content creation within diverse environments outside the traditional classroom

We're particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.

Responsible to: Director of Services
Based: Hybrid - The Grange, Saunderton, Princes Risborough OR Beatrice Wright Centre, Yorkshire

We are looking for someone who is passionate about making a real difference to the lives of deaf people. In this role, you will design, develop and deliver high-quality, personalised support that ensures every hearing dog recipient feels valued and supported throughout their journey with us.

You will play a key role in understanding and assessing recipients' changing needs throughout their partnership, integrating Hearing Link services where appropriate to provide a holistic support experience. You will also ensure every recipient receives an exceptional service during placement and beyond, regardless of whether a successor hearing dog is identified.

Alongside delivering outstanding support, you will inspire and motivate those around you, bringing energy, positivity and a strong focus on the life-changing impact of our work to your team every day.

The full job description is available to download below or on our website.

Benefits

• Employee Assistance Programme
• Death in Service Payment
• Annual leave enhancements recognising long service 
• Day off for your birthday 
• Defined contribution group personal pension plan 
• Enhanced sick pay 
• Enhanced maternity, paternity and adoption pay 
• Eye care 
• Hearing tests 
• Learning and Development opportunities 
• Discounts on merchandise at Hearing Dog gift shops 
• Pet Dog Policy

For more information and to apply, please visit our website via the ‘apply’ button.

Closing date: 2nd August 2026.

National charity, Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

BUSINESS DEVELOPMENT MANAGER - HERITAGE PORTFOLIO

Restore Information Management (Restore) is the UK’s largest UK-owned records management company, helping organisations securely protect, manage and transform their information. For more than 30 years, Restore has supported businesses and public sector organisations across the country to access, store and manage both physical and digital records safely, efficiently and compliantly.

As part of Restore, Restore Heritage Storage provides specialist storage and preservation services for some of the UK’s most valuable heritage collections, artefacts and archives. Working with museums, universities, archivists, researchers and private collectors, Restore helps ensure culturally and historically significant objects are protected for future generations.

Restore is now seeking a Business Development Manager to drive new business generation, pipeline development and revenue growth across its specialist heritage storage offering. This is a consultative, relationship-led role, working with organisations that require trusted long-term partners to safeguard valuable, sensitive and often irreplaceable heritage assets.

The successful candidate will inherit a defined book of existing customers, with responsibility for managing, retaining and growing that portfolio, alongside developing new business opportunities across the heritage, archive, cultural, academic and public sectors.

To succeed in this role, you’ll bring:

• Proven experience in business development or sales, with a demonstrable track record of securing and pipelining new business or partnerships
• Experience of working with specialist storage environments, ideally across archives, museums, libraries and public or private sector organisations; and/or experience of selling services or products into museums, archives, libraries, universities and wider heritage organisations#
• Strong account management experience, with the ability to steward longer-term relationships through a consultative and credible approach
• Excellent communication and presentation skills, with the confidence to engage senior stakeholders and represent Restore at relevant heritage, archive and sector events
• A self-motivated, organised and autonomous working style, alongside a willingness to travel across the UK

This is an exciting opportunity to join a specialist, respected and growing part of Restore’s business, helping organisations protect and preserve collections of national, cultural and historical significance.

Please see the candidate pack for full details.

For an informal and confidential discussion about the role, please contact: Katherine Anderson-Scott, Executive Director at Charisma Charity Recruitment.

Closing date: Thursday 30 July 2026

Charisma vetting interviews will be carried out across the campaign.

Interview date with Restore: Late July / early August

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please contact our Operations Team. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the role.

If you have served in the armed forces or are a military spouse/partner, please declare your status to be considered under the Armed Forces Covenant Fund Employer Recognition Scheme, by contacting our Operations Teams. Charisma will ensure all candidates who disclose that they wish to apply under this Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the role.

The Role

This is a fantastic opportunity to join a busy AI product team and help the Law Society effective use of M365 Copilot Premium by our staff. The role works directly with business areas to help individuals and teams apply M365 Copilot (Premium) to their day-to-day work, moving beyond initial exposure into practical, sustained use. This is a relationship-led role focused on coaching, facilitation, and constructive challenge.

You will support teams to reflect on how they work, identify opportunities for improvement, and embed new ways of working overtime. You will operate flexibly across business areas, adapting approach to suit different levels of maturity, confidence, and engagement.

This is an exciting and varied role where your expertise and knowledge will be used to great effect to make a real impact for our staff and in turn our members.

What we're looking for

• You have experience facilitating engagement at multiple levels, including leaders, managers, and teams
• You can build trusted relationships and influence stakeholders
• You are confident in challenging and guiding stakeholders to reflect and improve ways of working
• You have practical experience using M365 Copilot (Premium) or similar AI-enabled tools.
• You have a coaching mindset, enabling others to build capability and take ownership

  You possess strong working knowledge of Microsoft 365 apps (Outlook, Word, Excel, PowerPoint, Teams)

• You can adapt approaches based on varying levels of maturity and readiness

The AI Adoption Assistant will need to engage confidently with people at all levels, from leaders and managers to teams across the organisation. The role requires the ability to build trusted relationships, influence stakeholders, and support colleagues to reflect on and improve ways of working through constructive challenge, guidance and facilitation.

The role also requires strong working knowledge of Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint and Teams, alongside practical experience using M365 Copilot or similar AI-enabled tools. This knowledge will be applied by translating technical capability into meaningful, business-relevant use cases that help colleagues understand how AI can support better outcomes.

A coaching mindset is central to the role, helping others build confidence, capability and ownership in their use of technology. The AI Adoption Assistant will need to adapt their approach to different levels of maturity and readiness, while observing how technology is used in practice to identify patterns, insights and opportunities for improvement.

What's in it for you

This is an excellent opportunity to work with colleagues in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working, a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

If you would like to have an informal discussion about the role, please contact Judy Howarth on

Overview

Where: UK flexible - office space available in major UK cities, but remote-ok. Occasional (~once per quarter) national travel to Leeds office for hackathons, team events etc.

Hours: Full time, 37.5h/week

Why Change Grow Live?

Change Grow Live are a health and social care charity. We support people in a huge range of difficult situations, including those who use drugs and alcohol, and those whose home life is affected by drugs, mental health and/or domestic violence. We're the largest charity of this type in the country, supporting tens of thousands of people in their own journeys. Hundreds of staff work across our organisation to support some of the most vulnerable people in society. Among the many services we offer are:

• Needle exchanges, both in-person and anonymous
• Screening for blood-borne viruses
• Drug testing for fentanyl, nitazene and other harmful additives
• Prescribing safer alternatives to opioids to reduce harm from street drugs
• Working with local pharmacies to check people have picked up life-saving medication
• Case workers who specialise in helping children and young people

Responsibilities

Our technology

We've got complex requirements: recording, monitoring and reviewing information about our clients, with their informed consent. Our in-house web application acts as an electronic patient record, a case management system, a quality management system, and more - it's grown over the last 15 years!

We started out with a Perl application, and have improved it aggressively over the years. All our software is deployed using Docker containers using ECS; much of it using infrastructure-as-code tools like Terraform and Pulumi. Our data is stored in a serverless/autoscaling MySQL database.

Newer work is often written in TypeScript, using NestJS and SvelteKit. We’ll use a variety of testing tools in both languages: end-to-end, integration and unit testing are all covered.

We practice a genuinely blame-free culture with incidents/mistakes and always focus our conversations on improving processes, not individual recrimination.

We're looking for compassionate, bold, open-minded software developers to help us build this software. Your efforts will empower frontline professionals carry out their life-saving work.

About you!

An ideal candidate will have some familiarity with SQL: our team write queries often!

We’d love to see candidates with some strong knowledge of HTML and CSS beyond the basics. We don't need you to know any frameworks in particular - but we'd love to see great fundamentals for building on the web, so you should have some experience building applications using JavaScript in the browser.

Debugging and testing experience is a must, in any language - we think that's a highly transferrable skill.

Previous experience with Perl is not a strict requirement. We're happy to show you the ropes - you'll be up to speed in no time!

You should really care about security. You’ll be happy to openly discuss approaches which make the software as safe as possible for people who use our services.

You’ll relish – or at least, enjoy the challenge of - diving into legacy code and documenting, improving and testing the code our users rely on. When you choose to rebuild things, it’s because you genuinely understand the previous solution and its shortcomings.

You'll be a curious, generalist thinker, never limiting yourself to one narrow specialty. As a team, we'll jump from CSS to AWS infrastructure in a day’s work. Of course, we don’t know everything: it's a perfect environment for learning; “I don’t know, let me check” is always a good answer.

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Cycle to Work scheme
• Eye Test Vouchers
• A great selection of benefits incl. discounts for shopping, cycling, gym membership, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you

As we want to get to know you, not an AI tool. Please make sure your application is written in your own words and genuinely reflects your skills, experience and motivation for this role

Direct applications only we will not be engaging agencies for this vacancy.

 We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Salary Range (pro rata if part time)

CGL points 50 to 54 (£56,935.91 - £61,608.17)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

2/8/2026

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.