ID: 1659 TESOL/TEFL Teacher
Service: The Language of Food, Food Services Team
Salary: £28,884 - £31,698 FTE per annum (pro-rata for corresponding part-time hours)
- Additionally, £3,679 Inner London Weighting FTE per annum if London based
- OR additionally, £480 home-based allowance FTE per annum if home based
Location: Either Southend or London (part time role) or both areas (full time role)
Hours: 37 full time covering Southend and London (or 18.5 hours per week part time, covering one of the areas)
Contract: Fixed Term until end of August 2026
Job Summary:
We are looking for an experienced TESOL/TEFL professional to deliver high-quality English language teaching to adults living in Southend and/or London. The successful postholder will deliver engaging language lessons to groups of adult learners with different levels of English within community venues. The postholder will work closely with other members of Family Action staff, particularly those working in FOOD Clubs/Stores, which support people to maximise their income, learn new recipes and try new foods. The successful candidate will play a key role within the Food Services team at Family Action, supporting individuals to develop their communication skills, confidence, and wellbeing.
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for an experienced TESOL/TEFL Teacher to join a new project called The Language of Food, supporting local people in Southend and London to develop their English language skills.
Main Responsibilities:
The role involves, for instance: planning lessons for groups of adult learners of English, ensuring they meet learners’ needs, learning styles and language level; adapting, where necessary, existing English language materials to meet the needs of each group of learners; delivering engaging lessons, encouraging learners’ participation through demonstrating a positive and enthusiastic approach; and completing learner assessments before and after each programme, as well as monitoring each individual’s learning during the programme. (See JD and Specification for full details).
Main Requirements:
The successful candidate will:
· Have a Dip TESOL/DELTA or other similar level teaching qualification (eg PGCE including a TEFL element)
· Be experienced in delivering TESOL/TEFL sessions to groups of adults, particularly in diverse community settings (eg children’s centres)
· Have demonstrable knowledge of effective language teaching and learning strategies
· Have experience of assessing and monitoring students’ learning
· Knowledge of, or willingness to learn about, food safety and healthy eating
Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service at Enhanced level.
(See JD and Specification for full details).
Benefits:
· An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata)
· Up to 6% matched-pension contributions
· Enhanced paid sick leave and paid family leave provisions
· Eye care and winter flu jabs vouchers
· Cycle to work scheme
· Investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
Click the “Redirect to Recruiter” link above and fill out our digital application form
Closing Date: 12th February 2026 23:59 midnight
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Louise Reilly, David Underwood or Michael Cowieson.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Registered Charity
501 - 1000
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Infrastructure Engineer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
IT Infrastructure Engineer
Location England South
£42,323 per annum (pro rata for part time)
Ref: 121REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid within a commutable distance to the Bristol Hub
Contract: Permanent
ABOUT THE ROLE
Team: Resources
As the IT Infrastructure Engineer, you will look after the organisation’s IT systems every day. This includes both on‑premise systems and cloud‑based systems. You will also handle advanced technical support when issues are escalated.
Another key part of your job is helping to plan and deliver IT projects.
What You’ll Be Doing
This role is ideal for someone who enjoys working on complex IT projects with a small, dedicated team, and engaging in advanced IT trouble-shooting and problem-solving. There will be opportunities to explore and implement new technologies as we migrate physical systems to the cloud.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
Financial Benefits
Family Friendly Policies
ADDITIONAL INFORMATION
Want to explore more roles?
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Our Values
Registered Charity
We're the charity making it possible for everyone to walk, wheel and cycle
About the role
As our Head of Performance Insight and Planning, you will lead the organisation’s approach to business planning, performance, and insight—bringing clarity, alignment and accountability across St Mungo’s. You will translate complex data into clear, actionable intelligence for teams, senior leaders, the Executive and Board, ensuring that strategy, budgets and delivery stay tightly connected.
You will also play a pivotal role in strengthening our data culture—building confidence, curiosity and evidence‑led decision‑making across the charity so we can deepen our impact for people experiencing homelessness.
You will lead on:
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About You
You are a strategic, values‑driven leader who brings analytical rigour, clarity and pace. You’re comfortable shaping new ways of working in complex environments, and you can turn ambiguity into sharp priorities and measurable outcomes.
You will bring:
You do not need prior homelessness or housing experience – but you must bring a genuine commitment to St Mungo’s mission and values, including equality, diversity and inclusion.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on the 10th February 2026
First Stage Assessment (online): w/c 2nd March 2026
Final Interview (in person at our Central Office): 12th March 2026
While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a new space in Farringdon, London
What we offer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Permanent
Location: Southampton and Portsmouth with frequent visits and activity across both locations
Interviews: 25th of February
Would you love to be the friendly and welcoming face and voice of The King's Trust, selling our great work to young people and partners in the Southampton area?
Picture yourself planning and attending incredible showcase events with our partners and young people. These gatherings will be the stage where we celebrate the outstanding achievements of The Trust. Whether it's an internal team gathering or an external event, you will play a pivotal role in energising and engaging the people we aim to support. Your enthusiasm will be contagious!
You’ll be passionate about finding creative ways to engage with young people and get them excited about our programmes. You’ll quickly be able to craft a recruitment plan for the Southampton area, working across a field-based team, to be the ultimate people connector. You’ll know how to cultivate, spearhead, and nurture fantastic relationships with agencies and partner organisations that can refer eligible young people to The Trust.
Get ready to take centre stage in our mission! You'll ignite enthusiasm in our potential customers, showing them how we can turn their goals into reality. You'll achieve this by delivering sensational sessions and engaging in one-on-one interactions, all geared towards promoting The Trust's remarkable programmes that will thoroughly captivate young individuals and partners alike. We're talking about creating excitement and making dreams come true! Let's make sure our young people have a consistently amazing experience when they come on board our programmes. Keep them engaged by staying in touch and referring them to the right support whenever they need it.
And now for the serious stuff! You’ll help to keep our records squeaky clean by accurately documenting information about our young people, volunteers, and partners. It's all about ensuring each step of their journey aligns with our funding contracts and accurately reflects on our systems.
At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. So, we’d love it if you would be the voice for our Equality, Diversity and Inclusivity drive by crafting a local action plan that aligns with our big EDI goals.
Be ready for anything in addition to all these fantastic responsibilities, you might find yourself donning different hats and stepping up whenever needed. Join us at The King's Trust, where every day is a chance to create a brighter future for our young superstars!
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract length: Permanent
Location: North West London
Hours per week: 35, working Sunday - Thursday, 9am-5pm
Salary: £28k-£34k pa depending on experience and knowledge
Closing date for applications: Saturday 31st January 2026. First round interviews will be conducted via Microsoft Teams; interested candidates are encouraged to apply as early as possible
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Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.
We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.
At our North West London Home, we are recruiting a Head of Kennels who will share our compassion and commitment for animal welfare to provide front line leadership to our team of Kennel and Animal Care staff and volunteers. We care for up to fifteen dogs on site, in addition to dogs placed into foster homes. Our Head of Kennels is responsible for managing the day-to-day smooth running of our kennels and maintaining the wellbeing of all dogs in our care, so that their individual physical and psychological needs are catered for adequately, and in line with our standards and ethics.
This is a high profile and hugely important role for Mayhew as our Head of Kennels oversees each dog's journey through Mayhew from in-take to assessment and then to rehoming. Working with staff and volunteers across the Home, foster carers, adopters, other charities and rescues and members of the public, our Head of Kennels is instrumental in ensuring that our dogs have all they need - from feeding, exercising, cleaning, and socialising to finding their perfect forever home. This role can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.
Leading a small team, our Head of Kennels is responsible for managing all aspects of our dog in-takes, adoptions, fostering and Pet Refuge (read more here), managing our capacity to ensure we help as many dogs as we can and ensuring our dogs are rehomed to a home suited to their individual needs as soon as possible.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs who rely on us.
Generally, you will:
To be successful in this role, you need relevant experience in:
Please note that successful candidate(s) will be asked to evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE
This role sits within The Passage Housing Needs Service (HNS) team. It will provide brief interventions to support individuals who have been placed into accommodation by the HNS team to settle into and sustain their tenancies. The post holder will work holistically to assist individuals to address issues that are impacting on their ability to sustain their accommodation on a time limited basis and will link them into services in their local areas for ongoing support in order for them to gain independence and integrate into their new communities.
MAIN TASKS
GENERAL RESPONSIBILITIES
EXPERIENCE
E1 Experience of providing tenancy support to vulnerable individuals.
E2 Experience of working with and advocating for vulnerable people who present with complex support needs in a person centered and psychologically informed manner.
E3 Experience of working collaboratively with voluntary and statutory agencies to deliver a service.
E4 Experience of establishing relationships and working with a wide range of stakeholders and liaising with support agencies.
E5 Experience of obtaining grants, local support payments and benefit payments
E6 Experience of record keeping using databases
E7 Experience of managing conflicting priorities
KNOWLEDGE
K1 Knowledge of how to work with clients within a psychologically informed framework
K2 Knowledge of the issues which contribute to homelessness and challenges with maintaining a tenancy
K3 Knowledge of risk and incident management in a psychologically informed manner
K4 Knowledge of welfare rights and how they impact on our client group
K5 Knowledge of resources, and other services supporting vulnerable people, and how to access them to obtain a positive outcome for our clients
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!
This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals.
We currently have an opening for a Community Fundraiser, to be based in the Mid-North Wales and West Midlands region.
As the Community Fundraiser covering Mid-North Wales and West Midlands, you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.
Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1 million.
If you are excited to learn more about this position, please take a read through our recruitment pack provided with this advert.
If you have the skills and ambition that we are looking for we welcome your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
Registered Charity
51 - 100
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a brand new leadership role at a pivotal moment for the Greyhound Trust.
We’re creating a new team, with a new remit, to take on a new challenge: driving our work across brand, income generation, marketing, communications and engagement so that more greyhounds can be supported, homed and championed.
As Head of Marketing, Communications and Income Generation, you’ll build and lead a compact, hands-on, multi-disciplinary team, bringing together specialist skills and embedding genuinely integrated, collaborative ways of working. This role will suit someone who enjoys shaping teams as much as shaping strategy — and who is excited by the opportunity to create something from the ground up.
Reporting directly to the Chief Executive, you’ll be a key member of the senior management team, contributing to the organisation’s strategic development, long-term planning and operational effectiveness. You’ll work as part of a highly motivated, close-knit leadership group based at the National Greyhound Centre in Horley, Surrey, where collaboration, mutual support and shared accountability really matter.
Alongside leading the Trust’s brand, marketing and income generation activity, you will also develop and manage our wholly owned trading subsidiary, Greyhound Events Ltd — ensuring it grows sustainably and plays a meaningful role in both income generation and supporter engagement. You’ll see events not just as fundraisers, but as powerful opportunities to build relationships, tell our story and bring new audiences closer to our cause.
You’ll be responsible for creating and delivering an integrated brand, marketing and income generation strategy, grounded in audience insight and sector best practice, and flexible enough to evolve as we grow. From individual giving and digital campaigns to partnerships, events and retail, you’ll oversee a diverse income portfolio while ensuring supporters and volunteers have a consistently positive experience with the Greyhound Trust.
This is a role for a leader who combines strategic vision with practical delivery, and who leads with empathy, creativity and determination. You’ll support colleagues and volunteers across the organisation, champion high standards, and help ensure that everything we do reflects our values — committed, compassionate and determined — always doing what is best for every greyhound.
We are excited to hear from you if you bring experience, energy and a commitment to our casue.
Please see the full JD / Job pack below.
Registered Charity
11 - 20
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.
The client requests no contact from agencies or media sales.
Are you an organised, detail driven multitasker who thrives in a fast paced environment? Do you enjoy keeping projects running smoothly, supporting colleagues, and making a meaningful impact through your work? If so, the Professional Standards team at the Royal College of Radiologists (RCR) wants to hear from you.
At the RCR, we support doctors working in imaging and cancer treatment across the UK and beyond. Our Professional Standards team plays a vital role in ensuring our Members and Fellows have access to high quality guidance, robust clinical audit tools, and the resources they need to deliver outstanding patient care. And now, we’re looking for a proactive Administrator to join us at an exciting and pivotal time.
As our Professional Standards Administrator, you'll be at the heart of our work providing essential administrative and Officer support across a diverse range of projects. This role is perfect for someone who loves variety, enjoys collaborating with colleagues and contributors, and takes pride in delivering high quality administrative support.
What you’ll do:
What you’ll need
By joining the Professional Standards team, you’ll be contributing directly to work that supports doctors and improves patient care across the UK. You’ll become part of a friendly, collaborative team with a shared purpose, where your work helps shape national standards in imaging and cancer care.
Why join us
We are looking for an inspiring and experienced Head of Fundraising and Development to join our team at Dalgarno Trust. This is a fantastic opportunity for someone passionate about fundraising, communications, and making a real difference in the community.
Key Details:
Based in North Kensington, Dalgarno Trust is a vibrant community centre supporting local residents of all ages through health, wellbeing, education, training, and youth programmes. As the only community centre in this part of the borough, we play a vital role in bringing people together, tackling inequality, and strengthening community resilience.
As Head of Fundraising and Development, you will be a key member of our Core Team, working closely with the Chief Executive to secure and manage the resources that enable our work. This is a varied and hands-on role combining fundraising, CRM management, marketing and communications, and organisational administration, offering the opportunity to make a visible and lasting impact.
You will lead on researching and writing funding bids, managing relationships with funders, and ensuring that monitoring, evaluation, and reporting requirements are met. You will oversee and develop our CRM system (Salesforce), ensuring high-quality data, producing reports, and supporting colleagues through training. You will also play a central role in diversifying income through donations, sponsorships, commercial activity, and use of our assets.
Alongside fundraising, you will lead our marketing, communications, and promotion, keeping our website, social media, and noticeboards up to date, and ensuring our work is clearly and effectively communicated to the wider community. The role also includes administrative and HR support, such as assisting with recruitment processes, timesheets, training coordination, and ensuring compliance with fundraising regulations and best practice.
We are looking for someone highly organised, administratively confident, and comfortable working independently, while also enjoying collaboration with colleagues, partners, and community members. You will bring experience of community-based work, strong written and verbal communication skills, and a genuine commitment to equality, inclusion, and positive social change.
This role offers flexibility in working hours and a supportive team environment, with the chance to shape and grow the organisation’s income and profile at an exciting time for Dalgarno Trust.
Please read the full Job Description before applying. To apply, complete the screening questions and submit your CV and cover letter. We may contact candidates to request further information if needed.
Registered Charity
11 - 20
A safe and happy Community Centre for the people of North Kensington, London
The client requests no contact from agencies or media sales.
Responsible for all Continuous Professional Development (CPD) resources and activity of the Royal College of Paramedics, The primary role of the National CPD Lead will be overall responsibility for all CPD delivered by the Royal College of Paramedics, including ensuring the quality of content across the current and future range of platforms, (including video, webinars, events, podcasting).
The National CPD Lead is responsible for the efficient and effective management of specific pre-agreed workstreams aligned with realisation of the Royal College’s strategy objectives, this will require budget awareness along with supervision and management of team members.
As a senior member the College team – the National CPD Lead will provide a leadership presenceacross the organisation, contributing to policy and planning, staff development and membershipengagement and growth. They will be an able, confident and competent communicator, engagingeffectively at all levels, from student members to the Royal College of Paramedics Board and Council to national partners and colleagues.
The primary role of the National CPD Lead is to provide assurance, support and leadership in the provision of face to face and virtual CPD delivered by the College of Paramedics, including:
Ensuring the quality of content across the current and future range of platforms (including events, video, webinars, courses, and podcasting).
Reviewing and developing CPD activities which meet the needs of members and the profession
As an employee, the National CPD Lead will promote the Royal College, and its aims and objectives by building effective relationships with members, other healthcare colleagues, employers and other stakeholder bodies.
The Person:
We are looking for an enthusiastic and highly motivated individual to work directly with the Head of Education to drive innovation and change and deliver the Continuous Professional Development and Education objectives as part of the overall College strategy.
The National CPD Lead will act with integrity, positivity, and adaptability, using their skills to build effective relationships and work within a shared vision.
Closing date: 23:59hrs on 30.01.26
Interviews: w/c 16.02.26 in the area of Leeds/Bradford
Registered Charity
21 - 50
The Royal College of Paramedics is the recognised professional body for all paramedics in the UK
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role Purpose
The Finance Officer will be responsible for the day-to-day financial management of the charity, ensuring accurate bookkeeping, robust financial controls, and timely financial reporting. The postholder will work closely with the CEO to support budgeting, grant and tender applications, procurement, and financial reporting to the Board of Trustees.
This is a key role in ensuring the charity’s financial sustainability, compliance, and effective use of resources.
Key Responsibilities
Bookkeeping and Financial Operations
Budgeting and Financial Planning
Financial Reporting and Governance
Procurement and Ordering
Support to the CEO and Organisation
Person Specification
Essential
Desirable
Working Arrangements
This is a hybrid role, with a mix of office-based and home working subject to performance, needs of the charity and agreement. Working days are flexible, with a preference for Monday, Wednesday, and/or Friday, subject to agreement.
Equality and Diversity
The charity is committed to equality, diversity, and inclusion and welcomes applications from all sections of the community.
Hours: 14 hours per week (worked over 2–3 days - to be agreed)
Preferred working days: Monday / Wednesday / Friday (to be agreed)
Salary: £15–£20 per hour(£10,920–£14,560 per annum for 14 hours/week, equivalent to £29,260 upwards FTE) depending on experience
Benefits:
25 days annual leave excluding bank holidays (pro rata)
Extra leave: +1 day after 3 years’ service, +1 more day after 5 years
Birthday Leave
Sick pay package
Employee Assistance Programme (EAP)
Giving back Scheme - Volunteer day leave
Cycle to work scheme
Specsavers Partnership
About the Organisation
Ascension Trust (AT) is a Christian inter-denominational organisation with a passion to empower individuals to work together within their local community and nation, to contribute positively to society and to improve the quality of life of the disadvantaged and vulnerable. Established in 2003, our strapline is “Reaching Out to Where You Are”.
Established by Reverend Les Isaac OBE, Ascension Trust operates as an umbrella body for a range of initiatives, including Street Pastors, School & College Pastors, Prayer Pastors, Rail Pastors, Response Pastors, the 60/40 Youth Project, Synergy Network, Five2Medics, the AT Beacon Project, and Overseas Missions, alongside a range of training programmes.
Ascension Trust is a charity registered in England and Wales (Charity No. 1127204/Company No. 06751712) and works in partnership with Ascension Trust Scotland.
About Bridge Watch
Bridge Watch is a suicide prevention and community safety programme that deploys trained volunteer patrols on London’s bridges to identify and support individuals at risk, helping to prevent tragic outcomes.
The programme forms part of wider suicide prevention efforts across the Square Mile and surrounding areas, with a focus on early intervention, compassionate engagement, and partnership working. Bridge Watch volunteers are supported by a comprehensive training framework that equips them to confidently and safely engage with people in crisis, raise public awareness, and signpost to appropriate support.
Bridge Watch continues to develop its coverage, volunteer base, and profile, working closely with statutory and community partners.
Job Summary
The Bridge Watch Assistant will provide administrative and operational support to the Bridge Watch Programme Lead, contributing to the effective day-to-day running, coordination, and development of the programme.
The role plays a key part in supporting volunteers, maintaining smooth operations, and helping to raise the profile and impact of Bridge Watch across London.
Hours: Part-time, three days a week.
Contract: Fixed term for three years.
Main Duties & Responsibilities
Programme Administration & Coordination
Volunteer Support & Engagement
Communications, Events & Engagement
Operational & Practical Support
Monitoring, Development & Funding Support
General Responsibilities
Experience
Essential Skills
Desirable Skills
To apply, please complete the application form. All CVs must be accompanied by a completed application form.
Closing date: Sunday, 28 February 2026.
Interview date: w/c 9 March 2026.
No contact from agencies or media sales.
We are looking for a Foster Scheme Coordinator to coordinate Battersea’s London Foster Scheme, working in conjunction with Operations and Clinic in sourcing suitable temporary homes for those dogs in our London site requiring foster and supporting both foster carers and dogs during their time away from Battersea.
The Foster Scheme Coordinator will maximise further growth impact and development of the Foster Scheme and the engagement and retention of our Foster Carers through the implementation of the Volunteering and Fostering strategy for Battersea.
They will provide guidance and support to existing and potential Foster Carers including managing their expectations.
Finally, they will ensure that all the behavioural and medical needs of foster dogs are met whilst on foster, sometimes dealing with contentious issues in a professional and sensitive manner.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages:
Acceptable use:
• Researching sector trends, company information, or general interview tips.
• Practicing interview questions with AI tools to improve communication skills.
• Using AI to support with structuring your responses.
Please do not:
• Submit AI-generated responses as your own during the interview.
• Use AI to impersonate or misrepresent your experience or skills.
• Use AI tools during real-time interviews.
Closing date: 8th February 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date: 16th and 17th February 2026 (in person)
For full details on the role, please download the recruitment pack.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
A place to make a difference
Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm
With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.
We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.
If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.
About the role
We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.
As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).
What you’ll be doing:
• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service
Salary
The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager
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