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Based: EJF office in London
Contract: Full-time, permanent
Salary: £38,000-£45,000, dependent on experience
Position overview
This is an exciting opportunity to join the team at the Environmental Justice Foundation (EJF): one of the world's leading non-profits working at the intersection of environmental conservation and human rights. We are lean, agile, creative, strategic and most of all results-driven.
This is a varied and fast-paced role for an outstanding Senior Press Officer. The successful applicant will be fluent in English and Spanish, with a proven track record of impactful journalism and/or securing high-level media coverage as part of a press office.
We are looking for someone with a passion for our work and the drive, experience and skills to build our audiences, raise the profile of our campaigns and get our perspectives in front of key decision-makers. This role would suit someone who would look forward every day to placing impactful stories which drive real-world progress for a more sustainable planet.
You will have a demonstrable ability to understand our audiences and develop communications strategies to reach them. You will enjoy meeting and briefing journalists, enthusiastically reaching out to 'sell' our key stories. You will gain significant media coverage for EJF’s messages in key, influential international media outlets such as the Financial Times, New York Times and El País.
The successful candidate will work independently to ensure a steady flow of high-quality press outreach, as well as pitching and writing articles and op-eds to promote our perspectives. You will know which outlets key political decision-makers read, and how to place material with them.
You will be an outstanding writer, and possess superb adaptability and inventiveness to respond to a rapidly changing policy landscape.
This is a challenging but rewarding and dynamic role, providing an opportunity to work at the forefront of critical issues of global environmental justice and unique opportunities for growth and development.
Key responsibilities
Develop and implement integrated communication plans and campaigns to support EJF’s campaigns around the world
Ensure impactful and consistent coverage of our campaigns, and the issues they cover, in high-profile ‘gatekeepered’ media outlets
Prepare press releases and media packs for report launches and external developments, ensuring both proactive and reactive coverage
Respond swiftly to media enquiries
Research and actively engage media contacts and outlets, remotely and in person, to increase EJF’s reach, building a database to record and evaluate this outreach
Work with our communications team around the world to develop coordinated media strategies across geographies and languages
Evaluate and report on our press performance, making recommendations for ongoing improvement
Create engaging and impactful content for our various communication channels. This includes writing op-eds and blog articles on core EJF campaign areas
Uphold the highest standards of scientifically rigorous but engaging writing at all times
Host press briefings at events with external stakeholders
Essential skills and attributes
Professional fluency (including excellent writing and editing skills) in English and Spanish
At least 3 years of experience working in communications, a press office, journalism or similar, with a particular focus on placing stories with, or writing for, high-level traditional media outlets
Knowledge of media relations, developing communication materials, writing content for different channels and developing social media campaigns
Experience of and confidence in dealing with journalists from different types of media to ensure effective coverage
An effective knowledge of the media outlets read by political decision-makers internationally, and how to place articles in them
Excellent copywriting skills, including under time pressure, and the ability to identify a good story, linking current affairs to EJF campaigns
An exceptional level of creativity and drive to seek out new opportunities to promote EJF’s work
Outstanding attention to detail and factual accuracy
Reliable, determined, self-motivated, resourceful and able to work effectively with a small, dynamic, and international team
Superb organisational skills, able to work quickly and prioritise efficiently to deliver timely outputs
A passion for ensuring environmental justice
We offer you:
Annual leave that increases with length of service
Home working two days a week. Flexible working arrangements can be considered
Cycle to work programme
A highly motivated and open-minded team of committed colleagues, and the opportunity to develop and implement compelling propositions that can deliver campaign and organisational goals
Great opportunities for your professional growth and personal development in close collaboration with our diverse team across Europe, Africa, Asia and South America
About EJF
The Environmental Justice Foundation (EJF) exists to protect the natural world and uphold our fundamental human right to a secure environment. We work at the frontlines of environmental injustice, alongside communities most affected by climate breakdown, biodiversity loss, and exploitation - transforming evidence into action, and injustice into lasting change.
EJF is a global non-profit driven by a powerful belief: that environmental protection and human rights are inseparable. Through courageous field investigations, rigorous research, and strategic international advocacy, we expose environmental crime, challenge impunity, and catalyse systemic reform. Our work delivers real-world impact, shaping policy, strengthening governance, protecting vital ecosystems, and defending those who risk their lives to safeguard them.
Our campaigns span four deeply interconnected areas: oceans, climate, forests and wetlands, and the training, protection, and empowerment of environmental defenders and journalists. From illegal fishing and forced labour to deforestation, land grabs, and climate displacement, we confront some of the most complex and urgent crises of our time - always with a focus on accountability, equity, and durable solutions.
EJF is an international organisation with a diverse team working across four continents, united by a shared ambition: to protect people by protecting the planet. We are bold, evidence-led, and impact-driven. We speak truth to power - and we build pathways to a fairer, more resilient future. Join Us.
Applications
Please apply here.
We are committed to creating a diverse and inclusive environment. If you feel you would be a good fit for this role but are unsure if you meet every single requirement, we strongly encourage you to apply.
Closing date for applications: We will consider incoming applications until 09:00 UK time, 30/05/2026.
Only shortlisted candidates will be contacted. You must hold the legal right to work in the UK for this role.
The client requests no contact from agencies or media sales.
Lead a national organisation providing a lifeline at moments of crisis
Every 90 seconds, someone is reported missing in the UK. Behind each disappearance is a moment of crisis, uncertainty and risk, for the individual and for those who love them.
This UK charity is dedicated to supporting missing children and adults, and their families. For over 30 years, the organisation has provided free, confidential support through its helpline, services and advocacy, while working to improve the national response to missing through research, policy and campaigning.
With a strong foundation, a committed Board and a clear strategic direction, the organisation is building its reach and influence. It is now seeking an exceptional Chief Executive to lead it into its next phase.
Chief Executive Officer
£90,000 – £100,000
Hybrid, with regular presence in London and national travel
The Chief Executive will provide strategic and visible leadership to ensure the organisation continues to deliver high-impact support while strengthening its influence and sustainability.
We are looking for a leader who brings:
This is a rare opportunity to lead an organisation that combines frontline support with national influence, at a time when its voice, visibility and impact are more important than ever.
How to Apply
For further information, please view the appointment brief on the Prospectus website.
To apply, please submit your CV along with a supporting statement (maximum 1,000 words), outlining your suitability for the role.
Recruitment Timetable
Deadline for applications: Wednesday 27 May 2026
Interviews with Prospectus: w/c 1 June 2026
Interviews with the charity:
First round: w/c 15 June
Second round: w/c 22 June
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
KSAAS (formerly East Kent Rape Crisis Centre) has provided sexual violence services in East Kent since 1981. We offer ongoing practical support and therapeutic services for survivors who have experienced any form of sexual violence, at any time in their lives, across Kent & Medway.
KSAAS holds UKAS accreditation through The Survivors Trust and is Professionally Approved by Rape Crisis England & Wales, demonstrating the consistent, high-quality services we provide.
KSAAS operates specialist Independent Sexual Violence Adviser (ISVA) services, including joint ISVA and Independent Domestic Violence Adviser (IDVA) provision for those experiencing sexual violence alongside domestic abuse.
We also offer trauma-focused therapeutic counselling for children, adolescents and adults, accessible through hubs across Kent & Medway.
Our Vision
KSAAS’s vision is a community where everyone is free from all forms of sexual violence. We work within a feminist, equalities and human rights framework, providing help, hope and healing to those impacted by sexual violence and helping to cultivate a safe, non-violent community.
Our Mission
It is our mission to:
Please note that this post is restricted to women under the Equality Act 2010 (Schedule 9, Part 1). Your supporting statement should demonstrate how you meet the candidate profile and should be no more than four A4 pages.
Role details
Salary: £24,133.20 (increasing to £26,133.20 once ISVA accredited).
Core functions
Specific duties
General responsibilities
Performance will be monitored through regular line-management supervision and reviewed at the annual appraisal.
Due to the nature of work at KSAAS, tasks and responsibilities can be unpredictable and varied. All employees are therefore expected to work flexibly when required, including undertaking additional duties not specifically covered in this job description. These duties will normally be in response to unforeseen circumstances or changes in work and will be compatible with the post holder’s usual role.
Please note that you will be required to undertake a DBS check and may also be required to complete additional security checks to work in some settings.
A full driving licence and access to a vehicle are essential.
Person Specification
Qualifications
• Good standard of education (graduate level or equivalent experience)
• ISVA trained, or willing to attend training
• Child-related qualification
• Trauma-informed training
• Safeguarding training
• ISVA training
• Domestic abuse training
• Sexual abuse training
Experience
• Extensive knowledge and understanding of sexual violence, sexual abuse, sexual exploitation and sexual coercion
• Experience of working with a range of statutory, non-statutory and voluntary agencies
• Experience of working with vulnerable adults or children
• Experience of working within the violence against women and girls’ sector
Knowledge & Understanding
• Knowledge of adult and child safeguarding issues, legislation and best practice
• Ability to maintain professional notes and records of interactions and interventions with service users
• Understanding of the effects of abuse on children
• Proficient IT skills (Windows, Microsoft Office, SharePoint, email and internet)
• Understanding of professional confidentiality and its boundaries in relation to service delivery, legal, ethical and safeguarding issues
• Specialist knowledge of the immediate and longer-term impacts of sexual violence, sexual abuse, sexual exploitation and sexual coercion
• Understanding of the need for accurate monitoring
• Knowledge of the Victims’ Code of Practice
Skills
• Able to prioritise own workload and manage competing demands
• Ability to use line management and supervision effectively
• Good communication skills (verbal, non-verbal and written)
• Ability to keep the service user at the centre of all processes
• Understanding of inequality and commitment to anti-oppressive practice
• Willingness to be creative in approach when working with children and young people
• Ability to work on own initiative, in partnership, and as part of a team
• Experience of proactive advocacy, representing the voices and needs of service users
Other
• Required to work flexibly to meet service users’ needs
• Expected to travel to meet service user needs; a driving licence and access to a vehicle are essential
How to Apply
To apply, please email a detailed CV along with a supporting statement explaining your suitability for the role, to the Head of ISVA Services, Caroline Carter.
The deadline for applications is 5pm on Monday 20 May 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you make a real impact guiding individuals through their employment journey?
Employment Advisor
Contract type: Permanent
Working hours: Full Time - 37 hours per week
Salary: Circa £26,988 per annum
Location: Carlisle/Workington
About Us
Groundwork NE & Cumbria is a long established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.
We deliver hundreds of locally led projects each year, including initiatives that support young people and adults into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.
About The Role
Join our dynamic Employment Team as a dedicated Employment Advisor, supporting individuals 1:1 on their journey into work, developing action plans, building skills, and driving positive outcomes in a fast-paced, community-focused environment.
Job Purpose
Working as a member of the Employment Team you will engage on a 1:1 basis with our employment programme participants, establishing and maintaining excellent relationships to understand and meet their individual needs. You will develop personal action plans which enable movement of these people towards and into further sustainable employment. You will work in a friendly, busy employment team environment to ensure programme performance targets are consistently achieved to meet requirements of the allocated contract.
We want someone like you with the confidence to positively engage and motivate people from a wide range of backgrounds. In your role you will work closely with the local community and employers, supporting referrals onto the programme and identifying employment opportunities. You will enable participants to develop valuable work based skills and gain knowledge. Your role will require you to be supportive and understanding, be able to deal with any issues that may arise confidently. You will have strong interpersonal skills and be able to adapt them pending on what you are dealing with, communicating at different levels as key in this role.
Closing Date: Thursday 21st May 2026
Interview Details: To be confirmed after the closing date.
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Group Tutor Contractor
We are currently recruiting for tutors in Science (Biology, Chemistry, Physics) and Maths.
Join an education charity that believes that every young person can make the most of education, unlocking their potential and creating a fairer society.
Position: A level Group Tutor Contractor (various subjects)
Location: UK (nationwide, remote)
Contract: For the 2026/27 academic year with the option to renew at the end of the year
Salary: £38 per tutorial
Close Date: 13th June 2026
Interview Date: May 2026 to July 2026
Start Date: October 2026 or November 2026 depending on student demand for tuition subject
About the Role
Are you an experienced A level tutor? Can you support under-resourced young people to reach their full academic potential?
We are looking for passionate and qualified A level tutors to deliver high quality group tuition to students. This is an exciting opportunity for experienced tutors with a love of learning to help bright students overcome barriers to academic achievement. Tutorials are delivered online to groups of up to 4 students via our bespoke online learning platform.
Tutorials generally take place between the hours of 3pm and 8pm on weekday evenings, with flexibility around the schedules of our tutors and students.
Role Responsibilities
Successful candidates must have the right to work in the UK by the time the work commences
About You
You will have at least two years A level teaching and/or tutoring experience and a positive, engaging and flexible teaching style.
You will also have:
About the Organisation
Join an organisations that believes that every young person should have the opportunity to fulfil their potential and make the most of their education. The team are passionate about reducing the educational barriers students face, helping them to pursue a career in their chosen field and follow their dreams.
The mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. Working with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are 50% more likely to attend top universities as statistically similar students, according to UCAS.
As an equal opportunities employer, we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at the organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to the mission.
The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check.
You also have experience in roles such as Teacher, Teaching, Science Tutor, Science Teacher, Maths Tutor, Maths Teacher, Biology Tutor, Biology Teacher, Chemistry Tutor, Chemistry Teacher, Physics Tutor, Physics Teacher, Education, School.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram Family Lives is part of the Coram group.
About the role
This is a highly rewarding role for an Early Years Home Visitor to work with the ParentChild + Coordinator and to deliver ParentChild+ across Westminster, Kensington and Chelsea areas to deliver the home learning service to families to improve educational outcomes for the children and to improve their parenting skills. The postholder will work closely with Early Years Practitioners in the local authority.
Coram Family Lives is the only organisation licensed to deliver the ParentChild+ in England and has done so since 2017. The programme delivers a model based on a combination of weekly home visits and small group sessions. Each family receives free toys, books and small group sessions over a period 37 weeks. The ParentChild+ team will deliver the home learning service to 200 children over a 4 year period. The programme also addresses a range of outcomes for parents whose children are at risk of starting school below the expected level, by modelling to parents how to create a rich home learning environment.
The successful candidate must have experience of working with pre-school children and supporting their parents. You should be able to build good relationships, have excellent organisational skills, be proficient in keeping records and entering data and have good written and verbal communication. Commitment to equality of opportunity is essential. Level 3 or equivalent qualification in childcare is desirable.
You will work flexibly and must be willing and able to easily travel around area of work with occasional travel to other areas in London.
To apply for this role, please click on the apply now to complete the application.
Closing date: Sunday 24th May 2026. Interview date: week commencing the of 8th June 2026.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Project 17 is a small organisation working to end homelessness and severe poverty among migrants with no recourse to public funds (NRPF).
We are recruiting for two similar positions. One adviser will primarily work with families and provide advice on support under s.17 Children Act 1989. The other adviser will work primarily with adults with care needs and provide advice under the Care Act 2014.
The postholders will provide written and verbal advice and advocacy for migrants with no recourse to public funds. The advice will centre on accessing support from local authorities, but will also cover elements of housing law, asylum support and other areas.
The postholders will form part of our capacity building team, strengthening other organisations to work more effectively with migrants with NRPF. This will involve designing and delivering training, staffing an advice line for professionals and creating and updating resources to support effective advocacy.
Around 80% of the role will be direct advice and advocacy and 20% will be support for other organisations.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be supporting in the appointment of a Philanthropy Lead, a newly created role at an exciting time of growth within their fundraising team.
Solace Women’s Aid is an intersectional feminist organisation working to end violence against women and girls. As part of a new five-year fundraising strategy, they are looking to strengthen and grow their philanthropic fundraising and are seeking an experienced relationship fundraiser to help shape this area of work.
About the role
Salary:£44,052- £46,770
Hybrid working: Approx. 2 days a week in the London head office, 3 days from home
This is a fantastic opportunity for a high-value fundraiser looking to take ownership of a developing philanthropy programme within a collaborative and ambitious organisation. Reporting into the Deputy Director of Fundraising, the Philanthropy Lead will help grow income from high-net-worth individuals, trusts and foundations, while building long-term supporter relationships.
The role will involve:
· Managing and developing relationships with philanthropic donors and prospects
· Building and stewarding a portfolio of high-value supporters
· Developing compelling cases for support and tailored donor communications
· Supporting prospect research and pipeline development
· Working collaboratively across fundraising, communications and senior leadership teams
· Supporting cultivation events and donor engagement activity
· Contributing to wider fundraising strategy, reporting and growth plans
About you
They are looking for an experienced philanthropy, major donor or high-value fundraiser who enjoys relationship building and is excited by the opportunity to help grow an important income stream.
You will bring:
· A strong track record in philanthropy or high-value fundraising
· Experience building relationships with major donors, trusts or senior stakeholders
· Excellent communication and influencing skills
· A proactive and collaborative approach
· Strong organisational skills and the ability to manage multiple priorities
· A passion for Solace’s mission and values
Equality, Diversity and Inclusion
Solace Women’s Aid values diversity, promotes equity, and challenges discrimination. They encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. They have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Their Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
They are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. They anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, they carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
Process
The closing date for applications is 1st June 2026
Please get in touch with Hannah at Harris Hill for further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics
Robertson Bell are partnering with a large and nationally recognised charitable organisation to recruit an experienced Finance Transformation Director to lead a major finance modernisation programme.
Following a comprehensive review of the finance function, the organisation is embarking on a significant 2-year transformation programme designed to move finance from a highly transactional environment to a more strategic, insight-led, and mission-focused function.
Operating within a highly complex organisation with revenues exceeding several hundred million pounds, this is a high-profile leadership opportunity to shape and deliver a complex programme spanning process improvement, systems simplification, reporting enhancement, automation, and cultural change.
The Opportunity
Reporting into the Executive leadership team, you will lead a large-scale transformation programme across several interconnected workstreams, helping to modernise finance operations and improve organisational effectiveness.
Key areas of focus will include:
The Successful Candidate
The successful candidate will bring a strong blend of senior finance leadership experience alongside demonstrable transformation and programme delivery expertise.
You will ideally have:
This role offers the opportunity to lead a highly visible 2-year transformation programme with genuine long-term organisational impact.
The role operates on a hybrid basis, with approximately two days per week in the office, although flexibility can be considered for the right individual. Candidates seeking day-rate opportunities are also encouraged to apply, as alternative engagement options can be discussed.
Key Responsibilities
To support the delivery of effective and dynamic public and food bank facing support services. Ensuring that food banks have the technical support and information to work and report effectively and that people facing hunger or hardship receive compassionate and practical advice. Responsible for answering public and food bank enquiries, providing technical support to food banks to ensure the delivery of high-quality services that support the network to work towards an end to the need for food banks in the UK.
This role is part of Trussell’s Food Bank Resilience programme, the goal of which is to support every food bank to develop and sustain the core offer of a warm welcome, food and advice for every person, for as long as their services are needed, while orienting their organisations towards an end to the need for food banks. This role is focused on the successful delivery of the overall programme outcomes, contributing to the fulfilment of our long-term vision of a UK without the need for food banks.
Role responsibilities
Responding to customer enquiries
Respond to calls and emails from the public, food banks, and referral agencies, ensuring each person receives accurate and timely information to support their ongoing journey. This includes providing details of local food banks and other food‑aid providers, signposting to relevant national and local agencies, replying to emails, answering phone calls, responding to complaints, and directing customers to the appropriate teams or resources so they can operate confidently and access the support they need for their current situation.
Supporting Volunteers
Provide support to our Support Team Volunteers ensuring they have a positive experience volunteering for Trussell and are well-equipped to respond to incoming enquiries. This includes managing rotas, supporting training and regular team meetings, leading on volunteer recruitment and providing ongoing recognition. Additionally, monitoring the wellbeing of volunteers throughout their shifts, providing support after difficult calls and promptly responding to their queries. This ensures that Public Support Team Volunteers feel valued and supported and can carry out their duties effectively.
Generate and analyse data reports
Generate and analyse data reports to support accurate monitoring, insight development and effective decision making across programmes and partnerships. This includes ensuring information is accurately logged and generating regular and ad-hoc reports, analysing and verifying data for accuracy, and sharing insights with with internal programmes and external partners to ensure reliable information is used to guide planning, demonstrate impact and improve service delivery.
Develop and maintain accurate internal signposting information
Develop and maintain our internal Signposting repository. This includes ensuring the information is kept up to date, simple to use, and contains well maintained information that supports colleagues to deliver accurate and consistent guidance to callers.
Co-ordinate, advise on and implement offers and pilot projects
Co-ordinate, advise on and implement projects that support the ongoing development of the Public Support Line and the delivery of offers and pilot projects to food banks. These projects will be driven by insights and user feedback and include establishing new systems and ways of working to ensure the phone line is relevant, supportive and in line with Trussell values. This also includes coordinating and communicating offers and pilot projects to food banks, sharing clear and timely information, gathering and responding to queries, co-ordinating participation, and ensuring updates and requirements are communicated in accessible ways. This enables food banks to make informed decisions, engage confidently with opportunities.
Provide technical support
Provide technical support to food banks and referral agencies to enable efficient use of systems and tools provided by Trussell. This includes responding to telephone and email enquiries, communicating system updates, providing training, and producing guidance documents, ensuring food banks and referral agencies have the systems support they need in order to be able to work and report effectively.
Person Specification
Core Knowledge
Knowledge of basic safeguarding and data protection principles
Proficiency in MS Office (e.g. Excel, Word, PowerPoint, Outlook)
Ability to analyse and present data
Essential Skills
Written and verbal communication skills
Reporting and documentation
Customer service skills
Time management & Prioritisation skills
Accuracy and attention to detail
Key Experience
Handling complex customer or service-user enquiries
Handling Safeguarding concerns
Special Requirements
None
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be supporting the recruitment of a Membership Co-ordinator & Administrator on behalf of our client, a growing organisation dedicated to increasing the number of women in leadership. The organisation brings together a trusted community of more than 600 senior female leaders from across industries and is committed to fostering meaningful connections, collaboration and professional growth.
This is a predominantly remote position, with one day per month in London for team meetings and occasional attendance at events.
This role sits at the heart of the organisation’s day-to-day operations, ensuring a seamless and high-quality experience for members. Reporting to the COO, the post holder will support membership engagement and operational processes across the team. Responsibilities include managing shared inboxes and diaries, maintaining accurate CRM and member records, supporting members onboarding, responding to queries, tracking membership payments, and coordinating access to online community platforms. The role will also involve sending member communications, updating website content, producing simple reports and documents, and occasionally supporting events with tasks such as registrations, attendee tracking and post-event feedback. The successful candidate will play a key role in ensuring processes run smoothly while helping maintain strong engagement across the community.
The ideal candidate will be a highly organised administrator, comfortable working with structured processes, checklists and administrative systems. They will take pride in accuracy and attention to detail, communicate clearly and professionally, and demonstrate a proactive approach to problem-solving and coordination. Strong Microsoft Office skills are essential, particularly in Excel and PowerPoint. Experience in a membership-focused role would be advantageous. Familiarity with tools such as WordPress or Mailchimp would be beneficial, although training can be provided. An interest in community-building and supporting initiatives that advance women in leadership would also be highly valued.
To apply, please submit your most recent CV by 26 May at 11:59am. Shortlisted candidates will subsequently be asked to provide their LinkedIn profile and complete a short supporting statement responding to two questions.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.