Support manager jobs

We are recruiting for a temporary community fundraising officer for a childrens hospice, this role is 28 hours a week. You will support and inspire groups, schools, faith organisations, and local businesses to fundraise for the hospice, ensuring they feel valued, supported, and connected to the difference they are making. This is a varied, people-focused role suited to someone who is enthusiastic, organised, and passionate about making a positive impact.

Hybrid working min 1 day in the office , Also need a Current Enhanced DBS

The Role
To act as the first point of contact for our community fundraisers. This includes but is not limited to, recruiting community supporters, responding to enquiries and providing support and advice in relation to supporting the hospice.
Develop and maintain strong relationships with community groups, schools, clubs and local businesses.
Identify and develop new community fundraising opportunities within the hospice catchment area.
To utilise Raisers Edge database to record and track donor interactions.
Organise and deliver, if applicable, presentations and meetings to promote the hospices mission and opportunities for collaboration.
Attend community events, cheque presentations and fundraising activities as a representative of the hospice.
Monitor and report on outreach activity, fundraising income and engagement.

The Candidate
Knowledge and understanding of fundraising
Knowledge and understanding of the importance of building relationships with supporters
High standard of interpersonal and communication skills both written and verbal
Confident in public speaking and able to present to an audience
Experience in community fundraising or relationship-building roles

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The YoungMinds Parents Helpline provides parents and carers with life-changing information, advice and support, and we are looking for an individual to join our incredible frontline team. This is a role where you can learn about the difficulties that young people and their families face, deliver high quality advice, offer crucial emotional support and be part of a service that makes a phenomenal difference.

You will be responding to helpline calls, which can cover wide-ranging and complex issues. You will be using helpline skills to listen to callers concerns, and draw on your expertise to provide tailored guidance to service users.

You will need to ensure that you follow helpline safeguarding and data protection procedures, and accurately record information into our Parents Helpline database. And, above all, you will have a strong passion for helping parents and carers to support themselves and their child in the best way they can.

This is a unique opportunity to work closely with the office of the Bishops of Liverpool and Warrington, providing strategic diary management, event coordination, and high-level administrative support as part of the episcopal staff team. The Personal Assistant (Diary & Events) works closely with the Bishops, the Bishop's Chaplain & Executive Assistant and the Finance & Associate PA.

The post-holder will need to have (or be able to quickly develop) a thorough knowledge of the many facets of a Bishop's roles, the workings of the Diocese of Liverpool and the Church of England more widely. As well as having excellent organisational, administrative and diary management skills, the post-holder must have the capacity to respond quickly often working independently and calmly to rapidly changing circumstances and effectively manage competing demands.

This role demands initiative, discretion and creativity. It is ideal for someone who thrives in a dynamic environment, is passionate about the Church's mission, and is confident in managing both strategic and operational responsibilities. It requires someone who is proactive and can organise their work so that they are one step ahead in order to anticipate issues and influence positive outcomes. The post holder will also be an excellent communicator, able to handle difficult conversations and be highly collaborative in order to build highly effective working relationships with a wide range of individuals and organisations.

The role will be primarily based at Bishop's Lodge, Woolton Park, Liverpool. There is a requirement to be flexible and, on occasion, to work from the diocesan office at St James' House.

These relationships will be vital as everyone in the bishop's office must have a good awareness of each other's work and the capacity to allocate tasks and support each other's workstreams according to the particular demands. Holidays must be agreed between staff to ensure that the office is well staffed. The PA (Diary & Events) will not normally be away from the Office or on holiday at the same time as the Finance & Associate PA.

The closing date for applications is 26 February 2026 at 23:55pm.

Head of Finance Policy

Job reference: REQ000970

£ 56,297pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working

Hybrid working: Minimum 40% in person collaboration per month

About the role

We’re excited to be recruiting a Head of Finance Policy to lead WWF-UK’s work on shaping and influencing financial sector policy in support of a net zero, nature-positive transition.

In this role, you’ll set the strategic direction for WWF-UK’s finance policy agenda, developing and advocating for policy solutions that align the financial system with climate and nature goals. You’ll lead a specialist policy team and work closely with colleagues across Advocacy, Conservation, Science and Business Advocacy to turn evidence into credible, politically relevant policy change.

You’ll represent WWF-UK with senior policymakers, regulators, financial institutions and partners, building strong coalitions and influencing decision-makers in the UK and internationally. You’ll also play a key role in shaping how the financial sector’s voice supports stronger government action, and in ensuring WWF’s finance policy work connects to wider priorities such as deforestation, food systems and nature restoration.

This is a senior leadership role for someone with deep expertise in finance policy, strong political judgement, and the ability to lead teams and partnerships to deliver real-world impact.

Skills and experience

You’ll bring the following skills and experience to succeed in this role:

Essential

• Significant experience leading policy development and influencing in the area of financial sector regulation or sustainable finance

• Strong understanding of how government policy is developed and influenced, and how political context shapes policy outcomes

• Proven track record of influencing senior stakeholders, decision-makers or regulators to achieve policy change

• Deep expertise in one or more relevant areas such as climate and environment, nature restoration, deforestation or sustainable supply chains

• Experience developing and delivering policy strategies from concept through to implementation

• Strong analytical capability, confident working with evidence, data and complex policy detail

• Excellent written and verbal communication skills, able to make complex issues clear and compelling

• Proven people leadership experience, including leading, motivating and developing specialist teams

• Experience managing programmes, projects or budgets in a complex organisational setting

• Strong alignment with WWF-UK’s mission, values and commitment to inclusive, equitable policy making

Desirable

• Experience working with or within government, regulators, central banks or international policy institutions

• Experience operating across devolved UK policy contexts (e.g. Scotland, Wales or Northern Ireland)

• Experience working in international policy environments or with global networks

• Experience managing grants or working with external funders and partners

• Experience developing policy approaches that involve affected communities or diverse stakeholders

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays

· Flexible working options, to support your work life balance

· 7.5% employer contribution to pension, rising to 10% with employee contribution

· Learning and development opportunities to help you grow

· Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website.

You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date : 08/03/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Finance and Resource Director

Location: Hull - hybrid working available
Contract Type: Permanent
Hours: Part-time or full-time considered (min 3 days per week)
Salary: £65,000

• Lead the financial strategy for a diverse £6 million+ turnover charity.
• Oversee a unique commercial portfolio, including a Wetherspoon franchise.
• Join a senior team empowering students and shaping their experience.

We are helping a university students' union find a new Finance and Resource Director as they embark on a period of restructure in the Senior Leadership Team. This is a fantastic opportunity for a strategic finance leader to join a complex, values-driven organisation in Hull. If you are looking to combine your financial expertise with purpose-driven work, this role offers a unique challenge.

The organisation is happy to consider applicants on a part-time basis (min 3 days per week) or on a full-time basis. Hybrid working is offered with at least 50% of the role expected to be office based.

Company Overview

This is a student-led charity with a thriving commercial arm. With a turnover of over £6 million, its portfolio includes the UK's first J D Wetherspoon franchise on a university campus and a successful SPAR supermarket. The organisation has also invested in its spaces, creating a vibrant hub for student life, including a major live gig venue. The organisation is focused on empowering every student by championing their priorities through community organising.

Position Overview

As the Finance and Resource Director, you will be a key member of the Senior Leadership Team. You will provide strategic leadership across Finance, Facilities, and Health and Safety. Your role is vital to ensuring the organisation has the resources to deliver its strategic plan sustainably. You will work closely with the CEO, Trustees, and elected Presidents to drive commercial performance and support the organisation's mission.

Responsibilities

• Lead operational strategy for finance, facilities, and health & safety.
• Develop and deliver the group's long-term financial plan.
• Provide strategic financial guidance to the CEO and Boards.
• Oversee budgeting, forecasting, and annual financial reporting.
• Lead on the production on the annual statutory accounts.
• Manage key relationships with auditors, banks, HMRC, and the external management accountants.
• Ensure robust financial governance and risk management.
• Lead on contract negotiations and ethical investment strategy.
• Champion and role-model the organisation's inclusive culture.

Requirements

• A recognised accountancy qualification (ACCA, CIMA, ACA, or CIPFA).
• Senior leadership and management experience.
• Proven experience in strategic financial planning and reporting.
• Experience in developing systems and leading organisational change.
• Excellent communication skills, able to present to board level.
• Strong stakeholder management and relationship-building skills.
• A genuine empathy with the values of a student-led organisation.
• Experience in the charity or higher education sector is desirable.

Benefits

• Generous annual leave of 27 days plus bank holidays and additional leave
• Paid volunteering days to support causes you care about.
• Comprehensive health and wellbeing support.
• Staff discounts across campus and various retail schemes.
• Cycle-to-work scheme and travel perks.
• Access to training and development opportunities.

Alongside these benefits, you will join a supportive and progressive senior team. You will help shape a fun, inclusive, and solution-focused culture, directly improving students' university experience.

Commitment to Diversity

The organisation is committed to building a team that reflects the diversity of its membership and the communities it serves. We actively encourage applications from underrepresented groups, including racially and ethnically minoritised individuals, women, non-binary people, and people with disabilities.

How to Apply

Please send your CV for consideration by the closing date

Closing date: Monday 23rd February at 12 noon
Interviews: Wednesday 25th February - most likely onsite. Possible second interview w/c 2nd March.

Who we’re looking for

We are looking for a passionate and skilled development professional who wants to make a real difference for children, young people, and families in Bury. The main aim of this role is to strengthen the capacity of VCSE organisations in Bury to deliver safe, inclusive, and impactful services for children and young people.

This role is about more than delivering projects. It’s about shaping systems, amplifying voices, and building capacity across the voluntary sector. You will be a connector, advocate and facilitator: supporting grassroots organisations to thrive, embedding safeguarding and better practice, and championing youth voice in decision-making.

If you believe in co-production, equity, and the empowerment of communities, this is your opportunity to lead work that transforms lives and strengthens the VCSE sector in Bury for the future.

Main Responsibilities

• Scope the children’s and young people’s sector in Bury, building positive relationships in the process.
• Create and maintain relationships with children & young people’s VCSE groups and organisations
• Supporting the work of our VCSE organisations and helping them to increase their capacity and capabilities, including their safeguarding skills, through information, advice and guidance (IAG) and training
• Working closely with Bury Integrated Safeguarding Partnership to develop and deliver high-quality, accessible child safeguarding materials, training, workshops and support packages that enable VCSE groups and organisations to build strong and effective safeguarding policies and procedures to meet safeguarding requirements
• To enable the VCSE sector to develop its safeguarding practices and policies with children, and to meet their safeguarding requirements
• Develop and deliver Trauma Informed Training to VCSE groups and Organisations. · Facilitate the Bury VCSE Children, Young People's and Families Forum, including ensuring the production of the forum’s communications, paperwork and resources.
• Represent Bury VCFA and the Bury VCSE Sector as appropriate at key boards, forums and meetings. · Build positive working relationships with VCSE groups and organisations, statutory partners, commissioners and funders.
• Advocating for the role of the VCSE sector in strategic plans/as delivery partners in line with Bury memorandum of understanding between the public and VCSE sector.
• Lead youth engagement initiatives, including youth-led grant-making and civic leadership development · Support co-production activities with young people and families to influence local service design.

Harris Hill is delighted to be working with Citizens Advice Westminster to recruit its new Chief Executive Officer.

Citizens Advice Westminster provides free, independent, confidential and impartial advice and information to local residents, some of whom are the most vulnerable in society. We value diversity, promote equality and challenge discrimination.

We work with local community organisations to make a difference to the lives of people in Westminster through advice, research and campaigning. Citizens Advice Westminster delivers a high quality, agile advice service which reflects the issues and needs of our communities, and which puts clients first.

As Chief Executive, you will:

•Lead and manage the work of Citizens Advice Westminster in its mission to improve the lives of residents through delivery of a comprehensive information, advice, and casework service across the City of Westminster.

•Collaborate with the Board of Trustees to shape the organisation’s strategy, direction, and policies.

•Provide a strong and influential voice for Citizens Advice Westminster as the ‘public face’ of the organisation.

If you are inspired and excited by what Citizens Advice Westminster does, we’d love to hear from you.

Job title: Chief Executive Officer

Salary: £67,991 p.a. (The salary is on a progressive pathway)

Contract: Permanent / Full-time

Location: The Stowe Centre, 258 Harrow Road, London W2 5ES

How to apply:

Please review the Recruitment Pack for further information about Citizens Advice Westminster, the CEO position and for details on how to apply.

Closing date for applications: 9am Friday 20th February 2026

Both Citizens Advice Westminster and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Prospectus is excited to be supporting our client in their search for a new Trusts and Foundations Officer to join their high value giving team during a very exciting time in its journey.

The trust is the UK’s largest reading charity, reaching millions of children every year with books and support to get every child reading, regularly and by choice. Children who read are more likely to overcome disadvantage caused by inequalities – they’re more likely to be happier, healthier, more creative and empathetic, and experience better mental wellbeing and self-esteem. There are myriad ways in which reading can enrich and change lives of children and families for the better.

This role is integral in supporting the charity to develop its presence in the trust and foundations world. You will help to develop and manage a high-quality pipeline of new trust and foundation opportunities and inspire them with the potential of the trust's impactful projects. Alongside exciting development work, this role will be responsible for stewarding and engaging their growing portfolio of warm supporters to provide inspirational impact reporting. This role will provide the successful candidate with excellent career development opportunities in the sector and invaluable experience such as supporting a multi-million-pound Arts Council England grant. This officer will also work alongside a strong Fundraising team and share the space with the Books and Design teams.

The successful candidate will have a knowledge of and experience in fundraising, perhaps in a broader fundraising role that has touched on trusts and foundations. You will have a strong desire to develop your skills in grant giving, as well as a desire to make a difference to disadvantaged children and families.

This is a hybrid role, based from their offices in London or Leeds. It has a salary of £30k - £35k.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Ariha Semontee at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Head of Member Services
Location: Holborn, London (Hybrid)
Hours: Full-Time
Contract: Permanent
Salary: From £62,000 per annum (NALC Band B)

Head of Member Services

The National Association of Local Councils (NALC) is a leading voice for local government in England, representing around 10,000 parish and town councils. As Head of Member Services, you'll play a pivotal role in supporting these councils and empowering local communities.

Working closely with our network of county associations, this role offers a unique opportunity to make a real difference in local governance. You'll lead a team providing advice, guidance, and services to NALC's diverse membership, helping them tackle challenges and seize opportunities. With your expertise, local councils will be better equipped to serve their communities, drive positive change, and shape the future of local government.

NALC offers a dynamic and supportive environment, with opportunities for professional growth and development. As Head of Member Services, you'll join a talented team committed to making a difference in local governance.

About Us

Since 1947, the National Association of Local Councils (NALC) has been England's only recognised national membership organisation for community, neighbourhood, parish and town councils. We work with county associations to support, promote, improve and create sustainable councils.

10,000 parish and town councils in England represent 35 million people with 16 million electors, raising £700 million in precept and investing over £2 billion in communities. Some of the largest councils have a precept of over £1 million a year. Around 100,000 councillors spend over 14 million hours a year serving those councils to help change their community. Over 300 new councils have been created in rural and urban areas in the last decade.

We believe these vibrant and dynamic parish and town councils are at the centre of community effort, delivering services and giving their communities a democratic voice.

Who we’re looking for

You’ll bring:

• Degree-level education or equivalent professional experience.
• Evidence of continuous professional development
• Proven track record in developing and delivering membership services
• Demonstrated ability to lead terms and manage staff performance.
• Excellent communication and relationship building skills.

If you're a motivated and experienced professional looking for a new challenge, this role could be the perfect fit. You'll have the chance to shape the future of local government, support thriving communities, and leave a lasting impact

Further information about NALC ,our Manifesto for Empowering Communities, and our services is available on our website.

What’s on offer:

• NALC Band B from £62,000 per annum
• Hybrid working, with office located at The Bloomsbury Building, 10 Bloomsbury Way, Holborn, London, WC1A 2SL
• Employer pension scheme.
• 30 days annual leave, plus bank holidays and Christmas closure
• Enhanced maternity and paternity packages

Apply now to lead NALC's Member Services team and make a real difference in local governance.

Closing Date: 9:00am, Wednesday 25th February 2026
Interview Date: 10th March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our online portal application portal to complete your application for this position.

NALC is committed to diversity and equal opportunities and welcomes applications from all sections of the community. As part of our application process, we will ask whether you require any reasonable adjustments. Providing this information will help us ensure the recruitment process is accessible, fair, and inclusive for all candidates.

No agencies.

Location: The post holder will work from Citizens Advice Brighton and Hove (CABH) offices in Hove Town Hall, with the option of some remote working

Qualifications:Experienced adviser trained to case supervisor level.

Citizens Advice Brighton & Hove is seeking a committed Advice Supervisor to support the delivery of high-quality, client-centred advice across our services.

This is a floating supervisory role, working flexibly between supervising advice sessions, supporting paid and volunteer advisers and caseworkers, and undertaking case checking and quality assurance activity.

The post holder will play a key role in ensuring advice is accurate, well-recorded and compliant with Citizens Advice quality standards, while supporting advisers to develop their confidence, competence and professional judgement.

You will have experience delivering advice in a Citizens Advice or comparable advice service, and confidence in supporting others to deliver safe, high-quality advice. You may already supervise advisers or caseworkers, or have strong case checking and quality assurance experience and be ready to take on a broader supervisory role.

You will be comfortable giving constructive feedback, identifying risk, and adapting your approach to support advisers with different levels of experience. You will also share our commitment to equity, diversity and inclusion, and to providing an accessible and impartial advice service.

We’re here to give advice to everyone, and understand that diversity in  our workforce is the best way of understanding the varying needs of the  city around us, so we welcome applications from all communities. We ask  that all applicants complete an anonymous equalities survey online to help us  understand if we’re succeeding in our aims, and appreciate you taking the  time to complete this. 

We value diversity and welcome applications from all communities, especially those with lived experience of the issues we address. Adjustments for the recruitment process are available.

Closing date for applications: Monday 23rd February 9am

Expected interview dates: W/C Monday 2nd March – dates TBC.                                 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Reach In Advocate to play a pivotal role in our Modern Slavery Response Team in London and the Home Counties.

Sounds great, what will I be doing?

Reach In advocates provide a high-quality emotional and practical frontline support to individuals who have been identified as survivors of modern slavery, including sexual and criminal exploitation, domestic servitude, and other forms of exploitation. This support phase can only be accessed by survivors who have exited the National Referral Mechanism with a Positive Conclusive Grounds Decision but still find they need some ad hoc support. 

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate will be able to remain composed in stressful situations, respond professionally to emergencies, and manage emotionally demanding work with resilience. They will demonstrate strong time‑management skills, the ability to prioritise urgent matters, and the confidence to work independently while organising their own meetings and schedules. Accuracy in handling petty cash and recording transactions is essential, as is the ability to maintain professional boundaries and manage service‑user expectations. The role requires someone who can liaise effectively with external organisations and professionals, apply GDPR principles appropriately, and uphold safeguarding responsibilities with sound judgement. Excellent written communication, robust organisational skills, and the capacity to manage a full caseload are key. Proficiency in computer use, database systems, and Microsoft applications such as Teams, Excel, PowerPoint and Word is also required.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The role

This role combines a major, organisation-wide policy review project with an ongoing responsibility for keeping HR policies, the staff handbook, and associated contractual terms up to date, legally compliant, and fit for purpose. You will ensure our policies are clear, consistent, and reflective of our values, while standing up to legal and contractual scrutiny.

Working closely with HR colleagues, senior stakeholders, and internal trade unions, you will lead on drafting and revising policies, advising on employment law implications, and supporting effective implementation across the organisation.

About you

 You will be an experienced HR or policy professional with strong technical expertise and application of UK employment law and a proven ability to apply this in practice through robust HR policies, handbooks, and contractual documentation.

You are confident operating in a unionised setting, with experience of consultation and negotiation, and you are skilled at translating complex legal and policy issues into clear, practical guidance. You will bring excellent communication and stakeholder management skills, a collaborative approach, and a strong commitment to fairness, equality, diversity, and inclusion.

Why join us?

This is an opportunity to take real ownership of an organisation’s HR policy framework, influencing how employment practice is shaped and applied in practice, and supporting a positive, fair, and legally robust workplace culture.

For full details, please download the job description and person specification.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Connector (Mental Health Resilience Worker)
Post no: 654
Working base: Dunstable CMHT (Community Mental Health Team) LU5 – Occasional cover at Leighton Buzzard
Contract type: Permanent
Salary: £24,720 per annum
Hours: 37 hours per week, Monday to Friday

Thank you for your interest in this exciting role as a Community Connector.

About the Service

We work under the supervision of the NHS Community Mental Health Teams (CMHT) across Central Bedfordshire, Luton and Bedford, employed and managed by Mind BLMK, who receive funding for this transformational offer. We are privileged to be able to work holistically with people who are under the CMHT, struggling with a range of mental health issues.

Our service users are people with a range of mild/moderate/severe mental health diagnosis of anxiety, depression, paranoid schizophrenia, bipolar, EUPD, BPD, substance misuse including alcohol and people with suicide ideation. Often people present with high risks and once we take them onto our caseload we support them in managing their symptoms to reduce risk and to enable them to access wellbeing tools and services, leading to improved mental wellbeing and a better quality of life.

About the Role

Community Connectors work as part of an integrated, blended mental health offer to support people, for approximately a 6 - 12 week duration, with emotional, social and practical needs to access a range of local, non-medical and non-clinical services, to improve confidence, social inclusion and independence.

This role will involve working as part of a multi-disciplinary team with statutory, third sector and NHS colleagues to support clients who are suffering from moderate to severe mental health difficulties. You will need to have experience working with those suffering with mental health illness as well as being able to demonstrate in depth knowledge of the services, support networks and local resources that may assist in improved outcomes for those dealing with complex and enduring mental health issues. The ability to be adaptable, work independently and the resilience to work in some challenging environments are key attributes for this role.

A typical day in the life as a Community Connector:

• 9.15 – 11.30: Attend MDT – discuss a number of patients and treatment. This is a weekly meeting at each CMHT for reviews of those under the CMHT and includes people who are currently on the mental health wards and individuals under a section.
  Discuss any high risk cases and next steps.
  Discuss those who are ready for discharge.
• 11.30 – 12:15: Add notes to database - that have been taken during the meeting – reporting on the discussion and outcome for patients (this includes identifying next steps for professionals and tasks which the admin team need to follow up on).
•  12.15 – 13.15: First Initial assessment with a new service user – introductions and getting to know them.
  Discuss goals and what recovery means to them.
  Carry out a dialog+ (diagnostic tool).
  Clarify areas for signposting and discuss wellbeing practical support.
• 13.15 – 13.45: Lunch break
• 3.45 – 14.30: Signposting for service user
  Update data base with notes from the initial assessment and upload any documents sent to services for the new service user.
•  14.30 – 15.30: Meeting with service user in local cafe. Review of goals and progress. Review any signposted services – has the service user attended? How are they feeling? What has worked/not worked and what could be improved? Set goals to be worked towards by next session – these could be simple practice of self-affirmation/ attending a yoga class/meditation or continuing work with P2R etc. OR more practical self-care – showering/ going for a walk etc.
• 15.30 – 17.00: Catch up on admin tasks; respond to new referrals; call service users to book in appointments or to offer any well-being check-ins.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Friday 20th February 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £50,000 - £55,000 depending on experience
Contract Type: Permanent
Full time: 37.5 hours per week
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Sunday 1 March 2026

Telephone interviews will be held on 5 March 2026 and face to face interviews in our Peterborough office will be held on 12 March 2026.

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

We’re recruiting a head of community and events to lead our talented team who rally the nation, identifying, supporting and stewarding networks and individuals to raise income, awareness and participation across our fundraising activity. Building relationships is key to everything we do – understanding motivations allow us to develop and grow our communities locally and nationally to create lifetimes supporters engaged in all areas of our work.

2025/26 has been an exciting year of growth with a focus on developing flagship events, increasing participation in third-party challenges, delivering new virtual events and enhancing stewardship experiences. The budget is circa £1.8m across all income streams.

The head of community and events will lead the delivery of our portfolio of challenge events, mass participation products and community fundraising activities. The post holder will play a key role in the development of the strategy, working with colleagues to grow income, drive innovation and deliver integrated and personalised stewardship experiences.

You will have extensive experience of developing community and events fundraising programmes and business plans to recruit, engage, inspire, and retain supporters. With a proven track record of success in leading and managing a team of fundraisers to deliver high quality results to deadlines, you will be committed to motivating and developing your team.

We operate a hybrid, flexible working style. The role is contracted to our Peterborough office and flexibility is required to attend events and meetings. The team come together in the office on a regular basis for in-person team meetings.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have experience in the following: Head of Community Fundraising, Head of Events Fundraising, Community and Events Lead, Head of Public Engagement, Community Engagement Manager, Mass Participation Events Manager, Senior Fundraising Manager, Supporter Engagement Lead, Community Partnerships Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

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