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Job description
Employment Details:
- Location: Haringey (N17), London, UK. (This is an In-Person role with optional one day working remotely)
- Job Title: Director of Operations
- Reporting to: CEO, with accountability to the Board of Trustees
- Line Manages: Operations Co-ordinator and Finance Officer
- Employment Type: Full-Time (40hrs Per Week)
- Start date: October 2026 (Ideally, or later if you have a notice period)
Benefits:
- Annual Leave: 25 days (Exclusive of Bank Holiday)
- 1 x WFH/flexi working as per policy
- CPD Budget: £1000
- Group Life Insurance
- Discount on Food (Specific Restaurants)
- Free Brunch every Thursday
- Company Well-being Events
- Pension Contribution
Summary of the role:
The Director of Operations is a pivotal senior leadership role at Sister System, responsible for strengthening the people, culture, systems and organisational foundations that enable our mission to thrive. Working closely with the CEO, Senior Leadership Team and Board of Trustees, the postholder will play a central role in delivering our current strategic priorities and shaping the next chapter of Sister System as we develop our future strategy beyond September 2027.
This is a significant opportunity to help shape a growing, values-led organisation founded on co-curation, sisterhood, race & gender equity and the belief that girls and young women should be active architects of the services, systems and opportunities designed for them. With oversight of financial management, people and culture, compliance, risk and organisational infrastructure, the Director of Operations will lead on empowering & ensuring that our internal culture and ways of working reflect the same care, accountability, ambition and empowerment that sit at the heart of our model.
The role will be instrumental in translating our founding vision into strong, sustainable practice, ensuring Sister System is equipped to grow its impact while remaining deeply connected to the voices, experiences and leadership of the girls and young women we exist to serve.
Our Charity:
Sister System exists to ensure that care-affected girls and young women are not defined by the systems they have experienced, but are supported to recognise their strengths, shape their futures and access the same opportunities as their peers.
Our culturally competent, co-curated model works alongside girls and young women aged 13–24 through a long-term journey of support, progression and leadership. Across three interconnected stages, we provide trusted relationships, mentoring, therapeutic support, education, leadership development and pathways into employment. Our approach recognises that meaningful change takes time, consistency and a community that continues to believe in her.
Founded with girls and young women, not simply for them, Sister System places their voices, experiences and ambitions at the heart of everything we do. Through our growing hub-and-spoke model, we are expanding our reach while also influencing the wider systems, services and institutions that shape their lives.
Our ambition is not only to improve individual outcomes, but to demonstrate a better way of working with care-affected girls and young women—one that is relational, culturally responsive, asset-based and built around what they tell us they need to thrive.
As Sister System enters its next phase of growth and prepares to shape its future strategy, we are seeking an experienced and values-led Director of Operations to join our Senior Leadership Team. This is an exciting opportunity to strengthen the people, culture, systems and infrastructure that will enable our organisation—and the girls and young women alongside us—to achieve even more.
Our Vision:
A world where empowered girls reach their potential through equitable opportunities.
Our Mission:
To bridge the gap between care-affected girls and young women within mainstream society by working alongside them to ensure they have the same opportunities that everyone else has – at home, school, work and within our communities.
Our Values:
- COLLABORATIVE
We co-curate programmes with our Sis-Stars. We seek powerful partnerships. - EVIDENCE-BASED
We build trust and respect within our sector. - MASTERFUL
We aim for excellence as standard and share our learning. - SOLUTION-FOCUSED
We innovate to overcome challenges with a long-term goal in mind. - TENACIOUS
We are not afraid to take a stand and push for change.
Key Responsibilities
Strategic Leadership and Implementation
- Work closely with the CEO, Senior Leadership Team and Board of Trustees to translate Sister System’s strategy, theory of change, operational model and financial plans into clear organisational priorities and coordinated action.
- Play a central role in shaping Sister System’s next strategy ahead of the September 2027 refresh, ensuring it reflects our founding commitment to co-curation, the voices of girls and young women, our evolving three-stage model and our future growth ambitions.
- Lead the development of proportionate planning, monitoring and review processes that enable the Senior Leadership Team to track progress, reflect on performance, identify barriers and remain accountable for delivery.
- Monitor progress against agreed strategic goals and KPIs, ensuring that risks, dependencies and areas requiring leadership attention are clearly identified and addressed.
- Support senior leaders to turn strategic priorities into realistic plans, with clear ownership, timescales and measurable outcomes.
- Ensure that learning from delivery, impact data, staff experience and the voices of girls and young women inform strategic decision-making and organisational improvement.
- Cultivate a strong shared sense of purpose across Sister System, helping colleagues understand how their roles contribute to our mission, values and long-term ambitions.
Financial Strategy and Audit
- Work closely with the CEO, Senior Leadership Team and Board of Trustees to shape, implement and regularly evaluate Sister System’s financial strategy, ensuring it supports our mission, strategic ambitions and long-term sustainability.
- Provide clear, financial recommendations to the CEO, helping the organisation navigate the balance between delivering high-quality, meaningful impact for girls and young women, achieving value for money and maintaining financial resilience.
- Translate Sister System’s strategic priorities, delivery model and growth ambitions into realistic financial plans, forecasts and scenarios that support timely and well-informed decision-making.
- Lead financial scenario planning and ensure that the CEO and Board have a clear understanding of the financial implications, risks and trade-offs associated with key organisational decisions.
- Lead and oversee the annual audit process, working effectively with external auditors, the finance team, senior leaders and the Board to ensure a robust, timely and transparent process.
- Ensure that learning and recommendations arising from audits, financial reviews and assurance activity are translated into clear improvements and strengthened organisational practice.
Financial Management
- Lead the development, monitoring and management of annual budgets, reforecasts and longer-term financial plans, ensuring resources are aligned with Sister System’s strategic priorities.
- Hold and actively manage the tension between quality, impact, affordability and value for money, ensuring financial decisions protect the integrity of Sister System’s model and the experience of the girls and young women we serve.
- Provide the CEO, Senior Leadership Team and Board with clear, accessible and timely financial information, insight and recommendations to support effective leadership and governance.
- Produce high-level financial reports and analysis covering budgets, cash flow, reserves, forecasts, strategic KPIs and other relevant performance indicators.
- Maintain and continuously strengthen proportionate financial systems, controls and processes that reflect Sister System’s size, stage of growth and evolving operating model.
- Ensure that robust financial and performance-reporting infrastructure is in place, with clear accountability, reliable data and appropriate oversight across the organisation.
- Support Directors and budget holders to understand their financial responsibilities, manage resources effectively and make informed decisions within agreed parameters.
- Identify emerging financial risks, pressures and opportunities for greater efficiency, advising the CEO on appropriate actions and ensuring these are monitored and addressed.
- Oversee high quality bookkeeping practice to ensure reporting is accurate and up to date.
- Work with the fundraising team to develop budgets for proposals and create timely financial reports for funders and donors
Culture and Operational Effectiveness
- Work closely with our People and Culture consultant, CEO and Senior Leadership Team to shape and embed a progressive, inclusive and high-performing organisational culture aligned with Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious.
- Champion a culture of regular, honest and constructive feedback, helping managers and colleagues to hold crucial conversations with clarity, care and accountability.
- Ensure that Sister System’s internal culture reflects the relational, empowering and values-led approach that sits at the heart of our work with girls and young women.
- Review existing organisational processes and workflows, identifying practical opportunities to improve clarity, consistency, collaboration and efficiency.
- Develop and embed proportionate ways of working that support Sister System’s current size, evolving operating model and future growth.
People Planning and Management
- Lead the development of a clear and forward-looking people plan that ensures Sister System has the right structure, capacity, capabilities and leadership in place to deliver its strategic ambitions.
- Support managers to build high-performing teams through effective objective-setting, regular feedback, performance management and professional development.
- Foster an environment in which people are supported to grow, appropriately challenged and held accountable for delivering against agreed expectations.
- Facilitate professional learning, career development and progression across the organisation, ensuring that opportunities are transparent, equitable and aligned with organisational need.
- Oversee workforce and succession planning, ensuring that the organisational structure remains appropriate, affordable and responsive to Sister System’s development.
- Work with the CEO and relevant advisers to ensure fair and appropriate pay, benefits and working conditions.
- Oversee recruitment and the end-to-end employee experience, from attraction and onboarding through to development, retention and exit.
- Ensure that people policies, practices and management approaches are legally compliant, consistently applied and reflective of Sister System’s values.
Compliance and Risk Management
- Ensure that Sister System meets its legal, regulatory and governance responsibilities as a charity and employer.
- Lead the development and maintenance of a proportionate organisational risk-management framework that protects Sister System’s people, assets, reputation and ability to deliver its mission.
- Ensure that key organisational risks are clearly identified, owned, monitored and reported to the CEO, Senior Leadership Team and Board of Trustees.
- Promote a culture in which risk is understood and actively managed without limiting thoughtful innovation, learning or ambition.
Governance, Communications and Facilities
- Facilitate clear, timely and effective communication and cooperation between the Board of Trustees, CEO and Senior Leadership Team.
- Support the development of strong governance systems, ensuring that trustees receive the information, insight and assurance required to fulfil their responsibilities effectively.
- Work closely with trustees through the Finance and Audit committee
- Oversee the organisation’s IT infrastructure and digital systems through external providers, ensuring that they remain secure, reliable and appropriate for Sister System’s needs.
- Oversee the effective operation of Sister System’s physical workspace within a fully managed office environment, working with building management and relevant external providers where required.
- Ensure that Sister System provides a safe, welcoming and accessible environment for girls and young women, staff, volunteers, visitors and partners across its hub, spoke locations and external activities.
- Ensure that appropriate health and safety systems, procedures and responsibilities are understood, implemented and regularly reviewed.
Person Specification
We are seeking an experienced, dynamic and values-led operational leader to join Sister System’s Senior Leadership Team. You will combine sound judgement and strong organisational skills with a warm, collaborative leadership style and a genuine commitment to improving outcomes for care-affected girls and young women.
You do not need to be a specialist in every area of the role. You will, however, need the confidence and experience to lead across a broad operational portfolio, work effectively with professional advisers and external providers, and provide clear, practical advice to the CEO, Senior Leadership Team and Board of Trustees.
Essential Experience and Knowledge
- Significant experience in a senior operations, finance, people, governance or organisational leadership role within a charity, social enterprise or similarly values-led organisation.
- Experience of translating organisational strategy into clear priorities, plans, systems and measurable outcomes.
- Experience of developing and managing organisational budgets, forecasts and financial reporting, with the ability to balance quality, impact, affordability and value for money.
- Experience of supervising or coordinating an external audit process, working effectively with auditors, finance colleagues and the Board.
- Experience of people planning, performance management and supporting managers to build capable, accountable and high-performing teams.
- Experience of developing or improving organisational systems, processes and ways of working during a period of growth or change.
- A sound understanding of charity governance, organisational risk, compliance and the responsibilities of senior leaders and trustees.
- Experience of working collaboratively with a CEO, senior leadership colleagues, trustees, consultants and external professional advisers.
- A strong understanding of equity, inclusion and anti-discriminatory practice, and the ability to embed these principles within organisational culture and decision-making.
Skills and Leadership Approach
- An approachable, emotionally intelligent and credible leader who can build trust, motivate others and develop effective working relationships across an organisation.
- The ability to lead with both care and accountability, supporting open feedback and helping colleagues to hold constructive and sometimes crucial conversations.
- Strong strategic thinking, with the ability to understand the wider organisational picture while maintaining oversight of important operational detail.
- Excellent communication skills, with the ability to present complex financial, people or operational information clearly and accessibly.
- Strong organisational and project-management skills, with the ability to prioritise competing demands, meet deadlines and maintain momentum.
- Sound judgement and the confidence to provide constructive challenge, identify risks and offer clear recommendations to the CEO and Board.
- A practical and solution-focused approach, with the ability to move from discussion and planning into coordinated action.
- The ability to handle sensitive, confidential and personal information professionally and in accordance with Sister System’s policies, data-protection responsibilities and GDPR.
- Energy, curiosity and enthusiasm for strengthening an ambitious organisation as it prepares to shape and deliver its next strategy.
Values and Commitment
- A demonstrable commitment to Sister System’s mission and to improving the opportunities, experiences and outcomes of care-affected girls and young women.
- The ability to model and champion Sister System’s values: Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious.
- A commitment to co-curation and to ensuring that the voices, experiences and leadership of girls and young women inform organisational planning and decision-making.
- A commitment to continuous learning, reflective practice and personal and professional development.
Desirable
- Lived experience of the care system, or a strong professional understanding of the experiences of care-affected girls and young women.
- Experience of working within a founder-led organisation or alongside a founder CEO.
- Experience of supporting an organisation through growth, restructuring or the development of a new strategy.
- Knowledge of culturally competent, trauma-informed or relational approaches to working with young people.
- A relevant professional qualification or equivalent experience in operations, finance, human resources, governance or organisational leadership.
- Experience working with social care and educational service providers (statutory and third sector).
- Knowledge of the Charity SORP, Charity Commission reporting requirements, and other third-sector financial regulation.
Sister System is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
This post is subject to two satisfactory reference checks and DBS enhanced disclosure.
How to apply
Please apply via our recruitment platform Breathe by 31st August 2026. You will be asked to upload your CV and answer the following questions:
Values alignment
Sister System's model is built on co-curation (working with girls and young women, not simply for them) and on being Collaborative, Evidence-based, Masterful, Solution-focused and Tenacious. Which of these values do you feel most aligned with, and which do you find hardest to live up to in practice?
People & Culture
Sister System is a founder-led organisation, underpinned by race and gender equity and a culturally competent, trauma-informed approach to working with girls and young women. Tell us about a time you strengthened internal culture of this nature within a team. What resistance did you meet, and what was different a year later?
Finance
A key element of the role is monitoring income against budget for current and future years. Charity income can provide additional complexities, particularly with different types of grants. Please explain your understanding of these complexities, and how they impact on recording and reporting, including examples from your own experience if relevant.
Timeline
Deadline for applications: End of day Monday 31st August 2026
First round interviews: w/c 7th September
Second round interviews: w/c 14th September
Decisions made: by 22nd September
Thank you for your interest in joining Sister System in our mission to inspire and empower young women.
Organisation
Sister System
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
We work alongside girls and young women aged 13-24 affected by care, offering her an early intervention mentoring and educational programme.
Posted on: 01 August 2026
Closing date: 31 August 2026 at 23:30
Tags: Finance, Human Resources, IT, Operations, Accounting, Internal communication, Office Management, Youth / Children
The client requests no contact from agencies or media sales.
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East Cowes, Isle of Wight (On-site)
Scotland, United Kingdom
£32,000 per year
Full-time
Permanent
Job description
- Do you want a role where you can see your impact in changing the lives of young people living through and beyond cancer?
- Are you proud of your ability to build effective relationships across wide and diverse groups of people, organisations and partners?
- Do you have the ability to enthuse, motivate and encourage others?
- Do you enjoy working in a small team, working towards clear goals and objectives?
- Are you ready to hit the ground running? Then this is the role for you!
The Ellen MacArthur Cancer Trust is recruiting a Community and Individual Fundraiser to be an integral part of the small and driven fundraising team. Inspiring and managing community groups, individual fundraisers, and individual donations.
As an enthusiastic fundraiser you will help diversify income and grow loyalty by building and nurturing relationships both with future supporters and existing donors. You will work to increase supporter engagement and develop recurring giving through our ‘Friends of the Trust’ programme. You will also play a proactive part in our wider fundraising activities, helping us be even more accessible to all young people who have a cancer diagnosis in the UK, and have the biggest positive impact possible on every one of them.
A great opportunity to join a close, ambitious and supportive team where you will have a truly meaningful impact and where you can experience first-hand the difference you are making to so many young lives.
The successful candidate will be passionate and skilled in building effective relationships, a competent and confident communicator and have a personable approach when working with a wide range of supporters. Experience in a fundraising role is desireable, but we are very willing to consider transferable skills with an interest and enthusiasm to learn too!
As well as being a fulfilling, fun place to work, we offer a range of incentives to our team. You will get:
- 23 days basic annual leave a year (pro-rata) plus all English Bank Holidays (typically 8 days). After 3 years, you will get an extra day’s annual leave and an extra 2 days after 5 years.
- Hybrid working – our office-based team have the possibilty to work remotely on set days, depending on job role/responsibilities, with some flexibility in working hours, both in agreement with line manager.
- Company Pension Plan with employer contribution above the legal minimum requirement.
- Option to enrol in the Benenden Health Healthcare Plan and Health Cash Plan. This includes…
- Private medical diagnostics, private medical treatment and surgery, physiotherapy, mental health counselling support, 24/7 GP and mental health helplines.
- Money towards health-related costs, including optical, dental, chiropody, physiotherapy, in-patient treatment.
- Gym membership discounts and online fitness classes.
- Access to professional mental health supervision
- Reward Gateway – huge range of discounts on shopping, entertainment, holidays, and other experiences, plus wellbeing support.
- Vouchers for a free annual eye test at Specsavers.
- Musto branded staff kit & supplier discounts.
ABOUT THE ROLE
Working with individuals, community groups and clubs you will build meaningful relationships and deliver excellent supporter experiences, increasing engagement and maximising fundraising income. You will be responsible for individidual gifts up to the value of £5,000 and integral to our fundraising strategy, you will play a key role in creating and developing new public fundraising initiatives from the ground up, helping to grow income and inspire support.
Community & Individual fundraising
- Build and maintain strong relationships with fundraisers and supporters, providing excellent stewardship and support throughout their fundraising journey.
- Identify and develop new fundraising opportunities, with a key focus on engaging our warm and proactive community of families and volunteers.
- Develop and grow our successful ‘Talks’ series, working with our nationwide volunteer speaker network to engage sailing clubs across the UK, raising awareness of our work and encouraging long-term support.
- Inspire and support individuals taking part in fundraising challenges and activities. Providing fundraising advice, motivation and practical support.
- Champion and develop digital fundraising opportunities.
- Identify, propose and deliver new ideas and campaigns, maximising our engaged supporter base as well as new audiences.
- Be a passionate ambassador of Ellen MacArthur Cancer Trust at community fundraising events and talks to raise awareness of the charity.
Individual giving
- Provide excellent supporter care through written and verbal communication throughout the year as needed.
- Maintaining accurate records of donations made directly and from third-party platforms and ensure all donors and fundraisers are thanked in an appropriate and timely manner.
- Identifying opportunities within our individual donors and engaged community to retain and grow loyalty.
- Manage and develop relationships with monthly donors, working to develop stewardship journeys that engage and encourage long-term commitment and growth from this income stream. Identify growth opportunities and potential to turn one-off donors into regular supporters.
Team responsibilities
- Where needed, use your creativity to work with the Communication team to develop collateral related to community and individual fundraising.
- Participate in regular meetings with wider team to inform and update on progress, ensuring other departments know and can celebrate funding successes.
- Support the wider Ellen MacArthur Cancer Trust teams across the year during busy periods, as required.
- Comply with all Ellen MacArthur Cancer Trust policies and procedures and maintain the highest standards of data management and GDPR compliance.
For more info about Ellen MacArthur Cancer Trust and the role please see the Recruitment Pack
Organisation
Ellen MacArthur Cancer Trust
View profile
Registered Charity
11 - 20
Registered Charity
11 - 20
When treatment ends our work begins. We inspire young people aged 8-24 to believe in a brighter future through free sailing and outdoor adventures.
Posted on: 17 July 2026
Closing date: 05 August 2026 at 22:00
Tags: Administration, Fundraising, Project Management, Customer Service, Cancer, Content Writing / Copywriting, Customer support, Youth / Children, Community Fundraising, Individual Giving, Digital Fundraising, Governance / Management
The client requests no contact from agencies or media sales.
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Thank you!
Battersea, Greater London (On-site)
£26,215.0 per year Pro Rata
Part-time (21 hours a week(Mon-Weds))
Permanent
Job description
Are you looking for a fulfilling role where you can make a real difference?
We have an exciting opportunity at our London Battersea centre to support the day-to-day operations of our client services team.
Thrive is a national charity that uses gardening to change lives. We’re looking for a
Client Services Coordinator (Client Gardeners) who will provide office and operational
support to our delivery team.
Working as a key part of the team at Thrive in London, the Client Services Coordinator
will provide administrative support and be responsible for the client gardener referral
functions at the centre. The successful candidate will have administrative and
organisational skills and up to date IT knowledge.
Appointment to this post will be subject to a satisfactory Disclosure and Barring
Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal
record will not necessarily prevent an individual from working for Thrive.
conversation about the role, please email recruitment in
Application Instructions
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Closing date for applications: Friday 21st August
First Stage Interviews: W/C 24th August . Second Interviews will be scheduled for the following week.
Organisation
Posted on: 24 July 2026
Closing date: 21 August 2026 at 09:30
Tags: Administration, Communications, Customer Service, Customer support, Engagement / Outreach, Community Fundraising
The client requests no contact from agencies or media sales.
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Thank you!
Poole, Bournemouth, Christchurch and Poole (On-site)
£27,000 per year
Full-time
Permanent
Job description
Location: Office based – Northmead House, Northmead Road, Creekmoor, Poole BH17 7RP
Hours: 37 hours per week
Salary: £27,050
Contract: Permanent
About CAN – Why work for us?
In every community, people are supported by strong local charities and groups that make a real difference to everyday lives. When these organisations are well supported and well connected, communities are healthier, fairer and more resilient.
CAN exists to make that happen.
When you work with CAN, you are strengthening hundreds of local charities, empowering thousands of volunteers and supporting joined up local action that improves outcomes for people, communities and the system as a whole.
Stronger charities. Healthier communities. Better lives.
At CAN, we strengthen and champion local charities, community groups and volunteers so they can make a bigger difference in people's lives. We're looking for an organised, proactive and people-focused Office Administration Coordinator to help keep our organisation running smoothly and effectively.
This is a varied and rewarding role at the heart of CAN, combining office management, communications, event coordination and facilities support. You'll be the welcoming face of the organisation and play a key role in supporting our team to deliver impact across communities.
We're flexible on the number of hours and can consider both part-time and full-time applications. However, the successful candidate must be able to work from our Poole office at least three days per week Tuesday to Thursday inclusive.
We're looking for someone who:
- Has strong administration and organisational skills
- Is confident managing multiple priorities
- Enjoys working with people and creating a positive experience for colleagues, volunteers and visitors
- Has excellent communication and IT skills
- Shares our values of collaboration, compassion, integrity and respect
If you're looking for a role where your skills will directly support stronger communities and better lives, we'd love to hear from you.
Together, we CAN make a difference.
We offer a competitive salary and great benefits, including a contributory pension scheme, 25 days holiday (pro-rata) plus all bank holidays, Care First confidential wellbeing support, season train ticket loan or parking permit and much more.
Deadline for applications: Midday 11th August
We will let you know by end of day on 12th August if you are invited for an interview.
Interview date: 20th August 2026
Interview Location: Community Action Network, Northmead House, Northmead Road, Creekmoor, Poole BH17 7RP
Start date: As soon as possible, subject to satisfactory references.
Apply now!
Organisation
Community Action Network
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
Our mission is to serve and champion Doreset's voluntary and community sector.
Posted on: 23 July 2026
Closing date: 11 August 2026 at 12:00
Tags: Administration, Advice / Information, Communications, Human Resources, Operations, Data Protection, Database Management, Information Management, Internal communication
The client requests no contact from agencies or media sales.
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Thank you!
Hove, Brighton and Hove (On-site)
£39,975 per year
Full-time
Permanent
Job description
Grace Eyre is one of the oldest and most innovative charities in the UK. We’re committed to supporting a range of people, including people with an acquired brain injury, physical disabilities, learning disability and autistic people.
Our mission is to provide good homes and pioneering support, connections and experiences led by Our Charter, where voice, choice, growth and happiness lead the way.
Are you an experienced social care leader who is passionate about high-quality, person-centred support?
We are excited to be recruiting a Scheme Manager for our brand-new specialist service in Hove. This unique development provides high-quality, long-term affordable housing for people living with acquired brain injuries and/or physical disabilities, supporting residents to live independently in a safe, accessible and welcoming community.
The scheme comprises 28 beautifully designed, fully accessible purpose-built apartments, each with its own private entrance and outdoor space or balcony. Residents will also benefit from our inviting communal areas, including a ground-floor community lounge, an additional shared space on the upper floor, and a stunning rooftop garden offering panoramic views across Hove. This is a fantastic opportunity to play a key role in shaping a vibrant new service and making a lasting difference to people’s lives.
In this varied and rewarding role, you will manage and support a staff team to provide safe, responsive and empowering services that promote independence, choice and wellbeing. You will lead from the front, model good practice and maintain high standards through supervision and quality monitoring.
You will work closely with housing providers, families, professionals and community groups organising social events and activities and create a positive, vibrant living environment where people feel safe, connected and proud of where they live.
The successful candidate will have proven leadership skills, experience of managing services for people with complex needs, strong organisational skills and confidence using relevant IT systems. You will understand key social care legislation, including safeguarding and mental capacity, and be able to evidence quality and compliance in line with regulatory requirements.
An NVQ4/QCF5 in Leadership and Management, Registered Managers Award, or willingness to work towards the required qualification is essential.
If you are proactive, compassionate and committed to developing people and services, we would love to hear from you.
Equity, Diversity and Inclusion:
No applicant for employment or employee will be treated less favourably than another on grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage & civil partnership or pregnancy & maternity, and we encourage applications from people with learning disabilities or identify with being on the autistic spectrum/neurodiverse.
Staff benefits include:
- Enhanced holiday entitlement
- One paid celebration day a year
- Cost of living support package such as rental deposit scheme
- Cycle to work scheme
- Generous refer-a-friend scheme
- One paid volunteering day a year
- Free Blue Light Card
- Enhanced sick pay
- Enhanced employer pension contribution
- Enhanced death in service
- Employee Assistance
- Electric Car Scheme
- Training and development opportunities
- Flexible working opportunities.
We are also:
- A real living wage employer
- Accredited as a Disability Confident Leader
- Accredited as an Investors in People employer
We will handle any personal information you provide via this form in accordance with our privacy policy
Successful applicants will be required to provide details of 2 referees. One must be your most recent employer, however if you have not undertaken employed work before, a reference from voluntary work, educational facility or personal reference can be accepted. You must also undertake an enhanced DBS Disclosure and provide proof of your right to work in the UK.
You can also apply by completing an accessible application form. If you need one of these please request one.
Organisation
Posted on: 30 July 2026
Closing date: 19 August 2026 at 16:06
Job ref: JOB0801
Tags: Social Care / Development, Care Management, Learning Disability, Wellbeing, Social / Support Work
The client requests no contact from agencies or media sales.
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Thank you!
Hammersmith, Greater London (Hybrid)
£32,000 - £33,000 per year
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Facilities Officer
Salary:£32,000 - £33,000
Location: Based in the head office in Hammersmith but you will be traveling to other Advance offices across London and the Southeast at least once every 2 weeks. You will have the opportunity to work remotely one day per week
Hours: 35 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Facilities Officer is responsible for supporting the day-to day management and operation of facilities, ensuring a safe, efficient, and well-maintained working environment for staff and visitors.
This role will involve regular travel to the regional Advance offices. Visibility across all sites is an essential part of the job description.
Your key responsibilities and duties include:
- Assist with the day-to-day operation and upkeep of buildings and grounds
- Coordinate planned and reactive maintenance works
- Conduct regular inspections to identify issues and ensure standards are maintained
- Ensure facilities comply with health and safety regulations and building standards
- Maintain and update health & safety records, logs, and risk assessments
- Support compliance checks and statutory inspections (e.g., fire safety, electrical testing)
- Report hazards and ensure corrective actions are taken
- On a rota basis, support the Finance and Operations Directorate by covering the Hammersmith reception between 2pm and 5pm, and on the days when the Operations Administrator is out of office
About You:
To be successful as the Facilities Officer you will have great organisation and problem solving skills, a good understanding of health and safety regulations and the ability to communicate effectively with internal stakeholders and external suppliers. You will need to travel regularly between sites, build relationships with different teams and be the go-to person for facilities management queries.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Friday 7th August 2026 @23:59
- Interviews are taking place on a rolling basis
(Advance reserves the right to close the advert ahead of the closing date)
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Organisation
Advance
View profile
Registered Charity
101 - 500
Registered Charity
101 - 500
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.
Posted on: 30 July 2026
Closing date: 07 August 2026 at 23:30
Tags: Administration, Operations, Compliance / Quality, Facilities, Health and Safety, Office Management, Property Management, Risk Management
The client requests no contact from agencies or media sales.
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Birmingham, West Midlands (Hybrid)
£34,840 per year
Full-time
Temporary (12 Months)
Job description
Job Title: Personalisation Fund Performance and Insight Lead
Salary: SPC 36 (£34,840 )
Responsible to:Head of Multiple Disadvantage
Location: Working hours divided between BVSC Offices (Latham House, 33 – 34 Paradise Street Birmingham,
B1 2AJ) and home address, as agreed by BVSC
Hours of work:35 hours
Contract: 12 months fixed term
Personalisation Fund Performance and Insight Lead
· Could your insight help transform lives?
· Do you enjoy turning data into meaningful action and service improvement?
· Are you passionate about working with partners to improve outcomes for people experiencing homelessness and multiple disadvantage?
If so, we'd love to hear from you!
We're looking for a skilled and motivated Personalisation Budget Performance and Insights Lead to oversee the performance, monitoring and continuous improvement of the Greater Change Personalisation Fund.
This innovative £1 million partnership between Birmingham City Council, Greater Change and Birmingham Voluntary Service Council (BVSC) aims to improve outcomes for people who are homeless, at risk of homelessness, or experiencing multiple disadvantage through personalised financial support.
You'll work closely with partners across housing, homelessness, health, criminal justice and the voluntary sector to ensure the fund is delivering real impact. By analysing performance data, identifying emerging needs and providing strategic insight, you'll help shape service improvements, strengthen partnership working and support better outcomes for Birmingham residents.
This is a varied role combining performance management, partnership development, data analysis and strategic coordination. You'll produce high-quality reports and dashboards, monitor outcomes and provide the intelligence needed to inform operational management, commissioning and future service development.
About you
We're looking for someone who can combine strong analytical skills with excellent relationship-building abilities. You'll have experience of:
· Performance monitoring, reporting and data analysis.
· Turning data and insight into practical service improvements.
· Building productive partnerships across organisations.
· Producing clear reports and presenting information to a range of audiences.
· Managing competing priorities and working independently.
· Experience of working with homelessness, housing or vulnerable adults’ services.
An understanding of homelessness, housing, multiple disadvantage or related public, voluntary or community services would be an advantage.
Why join BVSC?
At BVSC, you'll be part of an organisation committed to improving lives and strengthening communities across Birmingham. This is an opportunity to contribute to an innovative programme that supports people to overcome crisis, build independence and achieve sustainable housing outcomes.
If you're looking for a role where your analysis, collaboration and ideas can make a tangible difference, we'd love to hear from you
Please see the job description for further details
Working for BVSC
BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.
Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.
Terms and conditions
· 35 hour working week (full time hours)
· 29 days annual leave + bank holidays a year (pro-rated for part time staff)
· 5% pension contribution
· 3.5 times salary Death in service benefit
· BVSC is a Living Wage Employer
Work-life balance
· Flexible working arrangements available for staff
· A flextime system is in place for staff
· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties
· We provide generous maternity and paternity pay
Staff development
· We support staff to undertake training and development, providing funding and time off for study
Values based approach
· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals
Wellbeing
· We offer free access to a range of wellbeing platforms
· BVSC offers all employees a suite of wellbeing support
We are looking for candidates that can demonstrate the following BVSC organisational values:
Commitment: Making a positive difference through passion, innovation and social action
Collaboration: Connecting people and organisations to work together to improve lives
Inclusion: Empowering and involving everyone in creating a fair and equitable Birmingham
Integrity: Building trust through delivering excellent outcomes
At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.
As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.
We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.
We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC.
We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. From application to interview, we place inclusion at the heart of all we do.
We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.
Closing date for applications – 25 August 2026 at 10am
Interviews to take place – 9th September 2026 in person or via Teams
Shortlisted applicants will be contacted by 2 September 2026. If you have not been contacted by 2 September 2026, you should assume you have not been shortlisted.
Applications that do not include a cover letter will not be considered by the panel.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Secondments will be considered.
Organisation
Birmingham Voluntary Service Council
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
BVSC's mission is to support and advocate for a strong and influential voluntary, community, faith and social enterprise (VCFSE) sector.
Posted on: 29 July 2026
Closing date: 25 August 2026 at 16:08
Job ref: 2026-05
Tags: Volunteering Management, Housing, Operations, Database Management, Engagement / Outreach, Homelessness, Partnerships, Public Relations, Safeguarding
The client requests no contact from agencies or media sales.
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Job description
Exams Coordinator
Location: London
Salary: £30,962
Working hours – Full time (35 hours per week). Standard working hours between 9am – 5pm.
Working arrangements – London, hybrid homeworking (minimum 6 days a month in office).
The Federation of Royal Colleges of Physicians based in the UK and with an international reach is a collaboration between the Royal College of Edinburgh, Royal College of Physicians and Glasgow and Royal College of Physicians. Collectively the colleges represent 50,000 physicians worldwide. For physicians in the UK and globally, the colleges provide an invaluable professional network, opportunities to share best practice and ongoing educational opportunities.
The Federation develops and delivers services to support doctors at every stage of their careers, including:
- Examinations (Membership of the Royal Colleges of Physicians of the UK – MRCP(UK)
- Training (Joint Royal Colleges of Physicians Training Board – JRCPTB)
- Continuing Professional Development (CPD)
The Federation is looking for a Coordinator to join the Examinations team and support with the coordination and delivery of MRCP(UK) examinations.
Key responsibilities
- Lead the co-ordination of International PACES exams.
- Coordinating various tasks within the examinations cycle (diet), ensuring tasks are performed accurately as per standard operating procedures and agreed timelines, assigning tasks to administrators where appropriate.
- Coordinate scanning and results processing for International and UK PACES exams.
- Manage the scheduling of all international exams – liaising with Federation Leads and suppliers to set exam calendars for future diets – confirmation of timeslots and capacity.
- Lead on completing SOPs and ensuring they are reviewed regularly and fully up to date.
- Track, monitor and report on exams related income, overseeing monthly reconciliation and support with the annual setting of budgets.
- Prepare various management information reports, for both internal and external meetings, as necessary.
- Lead on processing reasonable adjustment requests for International and UK PACES exams.
- Lead on project work to meet the needs of the business (including development of business systems/ processes) and deliver on initiatives identified in the business planning process.
- Support examination managers in identifying and mitigating risks, as per the risk register.
- Deputise for the Exams Managers as required.
- Other: Some packing and shipping exam materials might be a part of your role.
- Any other duties as may be reasonably expected and which are commensurate with the level of the post, adhere and comply with the provisions of the RCP’s health and safety policy, undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities.
About you
- Experience of coordinating and delivering exams or similar event management.
- Experience of delivering strong customer service.
- Experience of working in a busy team, delivering complex and high-stakes work.
- Experience of building and developing relationships with a range of internal and external stakeholders at all levels.
- Excellent written and verbal communication, tailored for audience and purpose.
- Expertise of general office software and able to quickly become competent with specialist software used by Federation.
- A high degree of accuracy and attention to detail in all work.
- Accurate data entry and good attention to detail.
- Interacts with staff and other professions with respect for difference and diversity.
- Demonstrates flexibility and adapts to agreed changes and new ways of working positively, effectively and completely.
- Able to prioritise and manage your workload according to importance and urgency and remains focused on routine tasks and understands why achievement is important.
- Demonstrates an ability to work to deadlines and to agreed standard operating procedures.
For more information about the role please view the job description downloadable at the bottom of this page.
How to apply
Please click Apply Now to submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted.
For an informal discussion about this role, candidates are welcome to contact our recruitment team on:
Closing date: 07 August 2026
Interviewing date: ongoing
Please note, we will be reviewing applications as they are received. Interviews may be arranged, and the role may be filled before the advertised closing date. Early applications are therefore encouraged.
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.
The RCP is all about our people – our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Closing date: 7th August 2026
Shortlist date: 8th August 2026
Interview date: TBC
Organisation
Posted on: 28 July 2026
Closing date: 07 August 2026 at 23:30
Job ref: RCP1207713
Tags: Administration, IT, Project Management, Housing, Nursing, Education, Health / Medical, Health and Safety, Information Management, Office Management, Programme Management, Public Health
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London, Greater London (Hybrid)
£17,316 per annum
Part-time (22.5)
Temporary (6 months)
Job description
Job Title: Finance Administrator
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London). Fully remote will be considered due to the short-term nature of the role
Salary: £17,316 per annum, inclusive of London Weighting allowance if applicable (London Weighting may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Part Time, Fixed Term (6 Months)
Hours: 22.5 hours per week. (usual hours 9.00am to 5.30pm 3 days per week, flexible arrangements will be considered for candidates wanting to work the 22.5 hours over a different pattern during business days/hours)
This is an opportunity to join Refuge as a temporary Finance Administrator on a part time basis.
This is a hands-on role in a very busy finance team supporting the transactional finance team at Refuge while we continue working on the roll out of our new finance system. This role reports to the Transactions Manager and will provide support with all transactional finance activities within the finance team and to colleagues across the wider organisation. This role will take on duties to allow other team members to progress our work on our systems project.
Closing Date: 09:00am 13 August 2026
Interview Date: 21 August 2026
Organisation
Posted on: 28 July 2026
Closing date: 13 August 2026 at 09:00
Tags: Administration, Accounting, Accounts Payable
The client requests no contact from agencies or media sales.
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