742 Volunteer management volunteer jobs

About the role

We are seeking an Operations and Facilities Assistant to work closely with the Head of Operations to ensure the effective and efficient running of the organisation’s administrative systems and day-to-day activities.

This role supports the work of the whole organisation – supporting on a wide range of administrative tasks across People, systems, IT, and building management.

The Operations & Facilities Assistant will often be the first point of contact for the internal staff ticket system, playing a key role in responding effectively to enquiries, as well as supporting key projects within the People & Operations team.
• Ensure cover in the building, as part of an agreed rota managed by the Head of Operations, acting as the first point of call for staff and visitors.
• Monitor inboxes and respond to incoming emails, fielding emails to relevant people in the organisation as required.
• Action tasks from our internal ticket system and shared mailboxes, across People, IT, systems, and facilities.
• Provide administrative support to HR functions such as supporting recruitment, on-boarding and offboarding.
• Order materials, including office and staff equipment, stationery and sundries
• Provide general facilities and building management assistance, as well as working across Health and Safety
• Report and liaise with contractors or external parties about any office and building repairs
• Support the Culture & Development Administrator with training and events through researching providers and booking venues
• Provide administrative support of individual projects as directed and delegated by the Head of Operations
• Provide general administration for staff and volunteers for expenses, IT support, office supplies, etc.
• Collect and distribute post
• Support Subject Access Requests and help organise redaction and delivery with the Data Protection Officer
• Support the wider work for the People & Operations Team, the Finance team, and Wider Leadership Team
• To participate in any additional duties as needed

For more information on this role please download the attached job description.

Location Galop’s offices are located in central London. This role will be hybrid, 3 days working in the office, 2 days working from home.
Hours Full time (35 hours per week)
Contract Permanent
Reports to: Head of Operations
Salary Salary band H, starting at H1 £27,082.27 per annum (including an inner London weighting of £4,296.25)
Closing date Applications should be submitted by 10am 2nd October 2026. Interviews will be held w/c 12th October 2026.

REF-230914

We are looking for a Corporate and Community Fundraising Executive for an incredible children's health charity to be responsible for developing relationships and stewarding supporters, with a particular focus on community organisations and individual fundraisers.

The role will primarily focus on Community Fundraising but also work with the Corporate Fundraising team.

This is a hybrid role with 4 days in the Surrey office and one day homeworking after probation.

The Charity:
A passionate charity, dedicated to providing practical and emotional support to children and families in times of need.

You would be joining a highly respected organisation who prioritise a supportive and inclusive working culture. Repeatedly named as one of the top non-profit organisations to work for, they offer fantastic benefits, including flexible working, a minimum of 25 days' holiday, along with a range of professional development opportunities as well as much more!

The Role:
Manage the Community Fundraising plan, ensuring key income streams are applied to and managed effectively.

Research and identify new business opportunities within care team locations.

Work collaboratively to recruit, steward and support volunteer fundraisers to achieve their fundraising goals.

Support the Corporate and Community Fundraising team with a variety of events and campaigns.

The Candidate:
Proven experience of building relationships.

Proven experience of demonstrating proactivity and a desire to succeed.

Confident verbal communicator - face to face and over the phone.

Confident presenter.

Strong negotiation, networking and relationship management skills.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful , but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

*Community Action Sutton is the host organisation for Healthwatch Sutton. This role is with Healthwatch Sutton*

We have an exciting opportunity for the right candidate to work with us to hear from the diverse communities of Sutton and to use their views to improve the health and wellbeing of local people. The successful applicant will be able to raise our profile and awareness of our work in the Borough.

We are looking for someone who is passionate about enabling local people to have a voice in the health and wellbeing agenda. You will be a strong communicator, with experience of engaging with a range of people to help identify their issues and concerns.

The ability to be able to capture people’s attention using your flare for designing engaging publicity material and publications will be essential as will the skills to manage our social media and website. You will need to have great IT skills to deliver all aspects of communications and engagement activity. Ability to create innovative, interactive online content is desirable.

Our ideal candidate will have excellent organisational and administrative skills to ensure the smooth delivery of our events, meetings and other activities.

Demonstrating your ability to deliver successful projects is a key part of the role. Problem-solving and influencing others are important skills needed to ensure our projects deliver results.

You will also need to be friendly and approachable to build relationships with our Board, volunteers and members of the public. We would like a person with an enthusiasm for improving people’s lives.

Unfortunately, we cannot accept CVs for this position.

To apply, please click 'Redirect to recruiter'and complete the application form. Please return by midnight Sunday 27th September 2026.

Interviews are expected to be held on Tuesday 6th and Wednesday 7th November.

Job Title: Community Fundraising Executive 

Full Job Description: Full details for this role, including a full job description and Benefits summary, please contact the team.

Location: Derbyshire

Hours: 37.5

We’re on the lookout for a Community Fundraising Executive to support the Fundraising Team.

Are you passionate about fundraising, and thrive at the prospect of raising funds for a charity that saves lives, then this could be the pervect role for you. If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

What We Offer:

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks. Want to find out more? visit our website www.theairambulanceservice.org.uk. 

What You’ll Be Doing:

The Community Fundraising Executive works closely with the National Community Fundraising Manager to deliver short and mid-term strategic plans and priorities for the function. The role is responsible for growing community awareness of the charity and driving fundraising activity across the region to meet income targets by proactively seeking out creating new opportunities and relationships. The key areas of activity the role is responsible for include generating and building relationships with community groups, organisations, volunteers and supporters, identifying new opportunities and leads within the region that will generate new income streams for the charity, and presenting to local organisations and groups within the region.

What We’re Looking For:

• Demonstrable evidence of behaviour in line with the core values of TAAS
• Collaborative approach
• A flexible approach to allow adaptability to the changing needs of the organisation
• Experience as a fundraiser within a charity.
• Comfortable approaching new business opportunities.
• Highly motivated self-starter.
• Strong relationship building and communication skills.
• Ability to manage a database effectively.
• Good presentation skills.
• Ability to meet and exceed income targets.

Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to a Basic DBS check.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

Contract: Permanent, hybrid 35 hours per week 

Salary: £35,426 - £38,093 per annum 

Location: Burford, Oxfordshire, OX18 4PF 

Closing date: Thursday 1st October 2026 

We’re recruiting a Data Compliance Officer!  You’ll be joining our Data & Insights team and be our data compliance subject matter expert (SME) in support of the successful delivery of the Blue Cross Data Strategy.  In this position you will help us continue cultivating a data-driven culture across our organisation, building a charity-wide community focused on data. This is a hybrid role and you must be able to work from our Burford office in Oxfordshire twice a week. 

More about the role

We are looking for a Data Compliance Officer to join our Data & Insights team within Information Services, working in close collaboration with our Head of Legal and Data Protection (DPO). In this role, you will be the day to day subject matter expert ensuring our data practices, marketing activities, and fundraising operations are compliant, robust, and aligned with current regulation. If you want to use your regulatory knowledge in a supportive, purpose-driven environment, this is a great opportunity to make a real impact. 

This role focuses on delivering clear, practical compliance guidance across the charity rather than taking a theoretical or box-ticking approach. You will act as the go to contact for advice on the Direct Marketing Association (DMA) code, PECR, and HMRC Gift Aid compliance, while supporting the DPO to maintain alignment with the UK GDPR, Data Protection Act 2018, and the Data (Use and Access) Act 2025. Your day to day work will range from assisting with Subject Access Requests and data incident responses to reviewing targeted communications, ensuring valid permission statements are in place, and auditing third-party supplier standards. 

You will collaborate closely with marketing, fundraising, and digital project teams to understand their goals and help them design compliant, effective processes from the start. Working alongside colleagues in Information Services, you will help develop data quality KPIs, establish standard operating procedures, and identify areas for automation and process improvement. You will also have the opportunity to advise on emerging challenges, including the responsible and transparent use of data in Artificial Intelligence, and deliver straightforward training and guidance that helps colleagues handle data with confidence. 

This is a hybrid role and you must be able to work from our Burford office in Oxfordshire twice a week. 

About you

You have a solid foundation in data protection and direct marketing regulations, with a knack for translating complex legal rules into simple, practical advice that colleagues can readily apply. You take an analytical, considered approach to your work and feel comfortable balancing multiple projects, queries, and statutory deadlines without losing sight of detail. 

Collaboration is key to how you work. Rather than simply highlighting obstacles, you enjoy working alongside different teams to find workable solutions that achieve their objectives while keeping the organisation fully compliant. You bring sound judgment, the confidence to escalate risks when necessary, and strong communication skills that allow you to build positive working relationships across all levels of the charity. 
 

Essential Qualifications, Skills, and Experience 

• In-depth working knowledge of Direct Marketing Association code (DMA) and Privacy and Electronic Communications Regulations (PECR) 
• A good working knowledge of UK GDPR, experience in the practical application of UK GDPR principles and effective monitoring of compliance, including Subject Access Requests and Data Privacy Impact Assessments 
• Excellent interpersonal skills, with the ability to explain complex issues clearly and calmly to non-experts
• Ability to work with diverse personalities and different perspectives to find common ground and influence positive outcomes
• Possess the confidence and integrity to highlight and escalate risks. 
• Possess strong attention to detail.  
• Ability to demonstrate understanding of and application of our Blue Cross values 

Desirable Qualifications, Skills, and Experience 

• Practical experience of fundraising, marketing, and income generation 
• Demonstrable awareness of Gift Aid and the requirements for HMRC compliance 
• Experience of working in a not-for-profit environment 
• Good working knowledge and understanding of risk management
• Experience of being part of a project team 

How to apply  

Click the apply button below and complete the online application process before the closing date.  

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

Do you have a passion for working with young people and making communities safer? Crimestoppers is looking for a motivated and engaging Fearless Youth Coordinator to deliver its Fearless and Bystander Approach programmes across Cardiff, helping young people make informed decisions about crime, safety and reporting concerns. In this varied and rewarding role, you will design and deliver interactive workshops in secondary schools, PRUs and youth settings, build strong partnerships with education providers, youth organisations, local authorities and police, and identify opportunities to extend the reach of the Fearless programme across the city.

Please read the full job pack, before submitting your CV and covering letter.

FTC until March 2027 | Full time | Based in Cardiff, with travel| £28,186 | DBS required

Age UK is recruiting! We have a fantastic opportunity to join our Retail Support team as an Administrator.
Working within our dedicated Retail Support Team, the successful applicant will utilise their skills in administration, data management and customer service to help ensure Age UK's retail Operations are compliant and well-supported.
Working full-time at our Warrington office, you will support our Retail Support Senior Co-ordinator in the swift response to both internal and external stakeholders, both over the phone and via email, while fostering positive relationships with shops, volunteers and external contacts.
With an average of around 4,000 retail volunteers supporting our shops and over £2 million generated annually through Gift Aid, you will take responsibility for any administrative duties through our new online volunteer application platform as well as ensuring the accurate compliance and administration of Gift Aid across Age UK's retail estate; experience and knowledge of Gift Aid is therefore fundamental to the role.
If you are a motivated Administrator looking to use your skills to support a charity that provides vital services and support to older people, then this may be the role for you!

Must haves:

Experience
*Experience working within a high volume multi-functional administration role. A, I
*Experience and knowledge of Gift Aid scheme. A, I
*Experience at an advanced level of using Excel including V-look ups and formulas. A, I

Skills and Knowledge
*The ability to prioritise your own workload. I
*Proficient in the use of MS office applications including, Word, Outlook and Teams. A, I

Personal Attributes
*An ability to work on own initiative and as part of a team. I
*The ability to train on bespoke systems tailored to unique organisational requirements. I

Great to Haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Experience
*Business administration qualification. A

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please click here

Customer and Community Engagement Business Partner

Rochdale

£37,326

Permanent, 36.25 hours per week

Our client is looking for an enthusiastic and proactive Engagement Business Partner who is great at building relationships, to work with customers, colleagues and communities across the Borough. 

You will identify and create innovative and new engagement opportunities, helping to strengthen customer influence and driving real and meaningful improvements

About the Role

The Customer Engagement Business Partner plays a key part in their Customer Experience team and reports to the Community Engagement and Investment Manager.

You'll help bring our engagement opportunities to life by developing meaningful opportunities for customers to shape, influence and scrutinise services.

They are keen to increase uptake in our engagement activities so you’ll be comfortable using a variety of communication channels to encourage people to take part. From organising and facilitating engagement events and focus groups, to creating digital content and sharing outcomes, you'll help ensure customer feedback drives continuous improvement.

As part of this role, you will regularly travel across the Borough of Rochdale to engage directly with customers and communities, therefore a full UK driving licence and access to a vehicle insured for business use is essential.  You will be reimbursed for business mileage

What You'll Be Doing

• Supporting the delivery of the Customer Engagement plan
• Creating and delivering meaningful engagement opportunities for customers and our communities.
• Working collaboratively with customers and colleagues to improve services.
• Developing innovative ways for customers to influence, monitor and scrutinise service delivery.
• Building inclusive engagement approaches that encourage participation from a diverse range of customers.
• Facilitating meetings, workshops, focus groups and consultation activities.
• Creating engaging communications content across digital, social media and other channels.
• Monitoring engagement activity and outcomes, ensuring customers understand how their feedback has influenced decisions.
• Supporting colleagues across the organisation to embed customer engagement and involvement into service delivery.
• Using insights and feedback to identify opportunities for service improvement.

About You

You'll be passionate about customer engagement and committed to ensuring they have the opportunity to influence the services that matter to them.

You'll bring:

• Experience in customer engagement, community engagement, customer service or a related field.
• Excellent written and verbal communication skills.
• Strong presentation and facilitation skills, with the confidence to engage a range of audiences.
• Experience of developing positive relationships with customers and stakeholders from diverse backgrounds.
• The ability to manage competing priorities and work effectively across multiple projects.
• Experience delivering and monitoring projects and initiatives.
• A creative approach to communications and engagement, including digital and social media platforms.
• Confidence using Microsoft Office applications, including Word, Excel and PowerPoint.
• Knowledge of customer engagement and participation principles within housing or related sectors.
• A genuine interest in customer engagement, service improvement and social impact.
• Awareness and understanding of the issues affecting customers and communities.

This is a fantastic opportunity to be part of an ambitious programme of engagement at a time when the voices of their customers have never been more important. You'll help shape how our client works with customers, ensuring their experiences and insights influence decision-making at every level.

You'll join a supportive and passionate Customer Experience team where your ideas, enthusiasm and expertise will make a genuine difference to customers and communities across the Borough.

What Do They Have to Offer You?

In addition to a competitive salary, you will benefit from:

• 30 days annual leave plus bank holidays
• Option to buy up to 5 additional days annual leave
• An additional 5 days annual leave after 5 years' service
• Business mileage reimbursement
• Pension scheme with employer contributions matched up to 8%; death in service benefit
• Flexible, smart working arrangements
• Healthcare cashback plan, virtual GP access and subsidised gym membership
• Employee Assistance Programme available 24/7
• Paid volunteering days
• Enhanced family-friendly policies
• Plus, so much more!

We encourage you to apply as soon as possible, as we review applications as they are received and our client may close the advert earlier than indicated.

Diversity, Inclusion & Belonging

Our client is committed to creating an inclusive workplace where everyone feels valued, respected and supported. They operate a Guaranteed Interview Scheme for applicants who declare a disability, as defined by The Equality Act 2010, and meet the role's minimum requirements

About you

You will be an experienced, approachable community-facing professional with a strong background in mental health, emotional wellbeing or psychosocial support and community engagement.

You will be skilled at building trust with people who may experience stigma, cultural, language or other barriers to accessing appropriate mental health support, particularly within Global Majority communities.

You will be confident facilitating groups and sensitive conversations, culturally aware and non-judgemental, with the judgement to provide appropriate early support while maintaining clear professional boundaries. You will be proactive, adaptable and able to develop creative approaches that respond to the different needs of communities.

The Opportunity

This is an opportunity to join Happy Healthy You and help develop its community-based mental health and emotional wellbeing work and related activities, building on trusted relationships while creating new approaches and support shaped around what communities actually need.

Through working on the Bhip Programme, you will reach people and communities who may be less connected to existing mental health support, creating safe, culturally responsive ways to talk about mental health, build connection and access appropriate support. Working alongside communities and the wider Bhip team, you will help turn lived experience, stories and insight into better community responses, stronger pathways and practical changes to how mental health support works across Bradford.

About you

You will be a confident and approachable community engagement professional with strong digital and technology skills and the ability to make technology accessible to people with different levels of confidence, literacy, language and experience.

You will enjoy working directly with communities, sitting alongside people to solve practical problems, running groups and training, and finding culturally appropriate and creative ways to build digital confidence and independence. Through this work, you will identify common needs and help develop practical, culturally grounded training, resources and approaches that can be used more widely with communities.

You will also bring strong practical knowledge of digital tools and emerging technologies, including AI, and be able to support HHU colleagues to use technology effectively, safely and confidently in their community work.

This is an evolving role. You will be curious, adaptable and comfortable testing new approaches as technology, AI, community needs and Bhip develop, while maintaining good judgement around accessibility, privacy, ethics, risk and digital exclusion.

The Opportunity

You will join HHU and the Bhip programme at an important point in their development, as we expand our community work and explore how digital technology and AI can help reduce, rather than widen, health inequities. Through Bhip’s co-design, test-and-learn approach, there is real potential for what we develop to influence practice across Bradford and contribute learning more widely.

This is a distinctive and evolving role, combining hands-on community engagement with strong digital and technical expertise. You will help shape practical approaches to digital inclusion, develop culturally grounded support and training, and explore how emerging technology and AI can be used safely, ethically and creatively by communities and the HHU team.

You will also have opportunities to work creatively with Bhip’s co-design and communications colleagues and with digital filmmakers, content creators and others, exploring new ways for communities to participate, tell their stories, build skills and influence change through technology.

As technology, communities and Bhip develop, so will this role, giving you genuine scope to test ideas, learn what works and help shape how digital inclusion is approached in practice.

Our client operates at the intersection of technology, forensic research, journalism, transparency and accountability, partnering with organisations around the globe and supporting a growing international network of volunteer investigators. It has pioneered the use of open source research methods to investigate some of the most significant issues of public interest around the world. Investigations have covered subjects ranging from the downing of flight MH17 over eastern Ukraine to police violence in Colombia and the illegal wildlife trade in the UAE.

Prospectus are delighted to be leading the search for a Fractional Financial Controller to provide strategic financial leadership, oversee financial compliance and reporting, and help ensure the organisation remains financially robust and well-positioned for the future. The role is required for 2 days per week, for a period of 6 months.

The Opportunity
Working closely with the Chief Operating Officer and Director of Research and Training, you will play a pivotal role in ensuring financial integrity across the organisation. You will combine strategic financial planning with hands-on financial oversight, leading on budgeting, reporting, forecasting and audit management.
This role would suit an experienced finance professional who enjoys working in a mission-driven, international environment and is comfortable operating both strategically and operationally.

Key Responsibilities
Strategic Financial Leadership

• Develop financial models, forecasts and scenario plans to support organisational and programme development.
• Provide strategic financial insight and recommendations to the senior leadership team and Board.
• Lead the annual budgeting process and support longer-term financial planning.
• Help guide major organisational and programme-related financial decisions.

Financial Control adn Reporting

• Produce monthly management accounts and variance analysis.
• Prepare and monitor cashflow forecasts.
• Develop clear and insightful financial reports for internal and external stakeholders.
• Ensure robust financial controls and governance processes are in place.

Audit, Compliance and Tax

• Lead and coordinate the annual financial audit process.
• Act as the primary contact for external auditors.
• Ensure compliance with Dutch financial regulations and taxation requirements.
• Oversee statutory reporting and tax filings.

Grant and Donor Finance

• Design and monitor budgets for donor proposals, institutional grants and funding applications.
• Track restricted and unrestricted funding streams.
• Ensure expenditure aligns with donor requirements and grant agreements.
• Support accurate financial reporting to funders.

About You
We're looking for an experienced and proactive finance professional who can provide confidence, rigour and strategic insight in an international and fast-moving environment. 

You will bring:

• Significant experience as a Financial Controller, Finance Manager, Head of Finance or similar senior finance role.
• Proven experience managing audits and acting as the lead contact for external auditors.
• Strong experience in financial planning, budgeting, forecasting and management reporting.
• Excellent analytical and communication skills, with the ability to present financial information clearly to non-financial audiences.
• A collaborative approach and the confidence to work closely with senior leaders and Board members.

Essential

• Demonstrable experience managing financial operations and taxation matters in the Netherlands.
• Strong understanding of Dutch accounting standards, tax requirements and regulatory compliance.
• Familiarity with Exact accounting software.
• Experience preparing and coordinating annual audits.
• Ability to operate independently in a fractional capacity.
• Fluent English language skills.
• Right to work in either the Netherlands or the UK.

Desirable

• Experience working within a charity, foundation, non-profit or grant-funded environment.
• Experience tracking donor-restricted funding and grant budgets.
• Experience supporting internationally distributed organisations.

Interviews: 1st and 2nd October

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, please contact Catherine Bunting at Prospectus.

About WSUP

Woolwich Service Users Project is a charity based in central Woolwich, supporting people experiencing homelessness, poverty, poor mental health, addiction, social isolation and multiple disadvantage. WSUP provides a welcoming, non-judgemental, open-access community space where guests can access practical support, health and wellbeing services, specialist advice, and trusted relationships.

Our work is rooted in lived experience, dignity and relational support. We meet people where they are, offering both immediate relief and pathways into longer-term stability, recovery and community connection. WSUP works closely with local and national partners across health, housing, recovery, advice and community wellbeing to reduce health inequalities and improve outcomes for people who often face barriers to mainstream services.

Purpose of the Role

The Health Coordinator will lead and develop WSUP’s health coordination offer, ensuring that guests can access timely, appropriate and compassionate support around physical health, mental health, addiction, sexual health, primary care, housing-related health needs and wider wellbeing.

The postholder will provide structured triage, one-to-one support, casework, referrals and follow-up for guests experiencing complex needs. A key part of the role will be helping people who are not currently engaged with statutory or mainstream services to reconnect with healthcare, housing, welfare and specialist support.

The Health Coordinator will also play a key role in developing and overseeing WSUP’s women’s service provision, including Women’s Wednesday. This will include coordinating health and wellbeing support, strengthening referral pathways for women, supporting peer-led activity, promoting safety and inclusion, and ensuring the service responds to the needs of women experiencing homelessness, domestic abuse, poor mental health, addiction, temporary accommodation, poverty, social isolation or resettlement barriers.

The postholder will also support female residents linked to women’s accommodation and community-based support pathways in Greenwich, helping them access WSUP’s trusted community hub, women-only provision, health coordination, practical support, peer connection and specialist referrals at a pace that feels safe and appropriate.

Key Responsibilities

1. Health Coordination and Casework

· Provide a welcoming, trauma-informed and non-judgemental first point of contact for guests seeking health and wellbeing support.

· Carry out structured triage conversations to identify health, housing, safety, safeguarding, mental health, addiction, income, resettlement and practical support needs.

· Support guests to register with GPs, attend appointments, understand health information and navigate primary care services.

· Coordinate access to health interventions delivered through WSUP and partner agencies, including Hepatitis C testing, TB screening, dental support, eye care, sexual health services, mental health outreach and addiction recovery pathways.

· Support guests to access sexual health testing and referrals, mental health referrals, substance misuse support, welfare advice navigation and warm referrals into appropriate specialist services.

· Make appropriate referrals to statutory, voluntary and specialist services, including housing, mental health, substance misuse, domestic abuse, welfare advice, safeguarding and emergency support.

· Maintain regular follow-up with guests who may miss appointments, disengage or require repeated encouragement to access support.

· Maintain accurate, confidential and GDPR-compliant records using WSUP’s case management systems.

2. Development of Women’s Service Provision

· Lead the development and day-to-day oversight of WSUP’s women’s service provision, including Women’s Wednesday.

· Ensure Women’s Wednesday provides a safe, welcoming, women-only, low-barrier community support space offering peer support, health coordination, wellbeing activities, welfare advice and community connection.

· Work with women using WSUP services to co-produce activities and shape the ongoing development of the women’s programme.

· Identify and respond to the specific needs of women experiencing homelessness, domestic abuse, unsafe housing, temporary accommodation, poor mental health, substance misuse, poverty, trauma, isolation or resettlement barriers.

· Develop clear pathways into specialist support for women, including domestic abuse services, sexual health services, mental health support, substance misuse services, housing advice, welfare advice, safeguarding provision and emergency support.

· Provide a trusted community hub for women who may not yet feel ready to engage with formal casework or statutory services.

· Help women reduce isolation, build confidence, sustain community connections and gradually move towards more formal support where appropriate.

· Monitor attendance, outcomes, feedback and emerging needs within the women’s service and report learning to WSUP’s leadership team.

· Promote a psychologically safer environment for women who may have experienced trauma, stigma, exploitation, violence, exclusion or previous negative experiences of services.

3. Partnership Working

· Build and maintain effective working relationships with local health, housing, recovery, advice, mental health, domestic abuse, women’s services and community partners.

· Act as a key link between WSUP guests and external services, helping partners deliver support in a trusted community setting.

· Support partner clinics, drop-ins and outreach sessions hosted at WSUP.

· Coordinate warm referrals into specialist services and follow up with guests and partners where appropriate.

· Attend relevant meetings, case discussions and multi-agency forums where appropriate.

· Represent WSUP professionally and promote the organisation’s relational, dignity-led and trauma-informed approach.

· Identify gaps in provision and work with WSUP leadership to develop new partnerships that respond to guest needs, including the needs of women accessing WSUP’s women-only provision.

4. Peer Support and Co-production

· Work alongside volunteers with lived experience to provide safe, relational and purposeful support.

· Help ensure peer volunteers understand safeguarding, boundaries, confidentiality, lone-working and referral procedures.

· Contribute to volunteer briefings, debriefs and reflective practice where relevant.

· Support quarterly co-production sessions with women using WSUP’s provision, enabling them to shape activities, share feedback and identify gaps in support.

· Ensure feedback from guests and women using the service informs programme development, partnership working and service improvement.

· Promote lived experience as a valued part of WSUP’s approach while ensuring appropriate support, supervision and boundaries are in place.

5. Monitoring, Evaluation and Reporting

· Record triage, referrals, casework activity, attendance, outcomes and follow-up actions accurately.

· Monitor attendance, health and welfare triage, referrals, partner services accessed, peer-support activity, safeguarding concerns, guest feedback and outcomes.

· Collect feedback from guests, including women using Women’s Wednesday, to inform service development.

· Contribute to internal reporting, case studies, impact evidence and partnership updates.

· Use data and lived experience feedback to identify trends, unmet needs and service improvement opportunities.

· Support WSUP’s Community Pulse approach by ensuring guest voice and co-production are embedded in health and women’s service development.

Person Specification

Essential Experience

· Experience of working with people facing homelessness, rough sleeping, poverty, mental health challenges, addiction, trauma, domestic abuse, migration issues, social exclusion or multiple disadvantage.

· Experience of providing one-to-one support, triage, casework, advocacy, signposting or referral support.

· Experience of working with health, housing, mental health, substance misuse, domestic abuse, welfare or community support services.

· Experience of managing risk, safeguarding concerns and sensitive personal information.

· Experience of working in a person-centred, strengths-based and non-judgemental way.

· Experience of supporting or developing services for women, particularly women affected by trauma, homelessness, domestic abuse, poor mental health or complex needs.

· Experience of working with volunteers, peer supporters or people with lived experience is desirable but not essential.

Essential Knowledge and Skills

· Good understanding of health inequalities and the barriers faced by people experiencing homelessness or multiple disadvantage.

· Ability to build trust with people who may have had poor experiences of statutory or mainstream services.

· Strong communication, listening and interpersonal skills.

· Ability to work calmly and confidently with people in distress or crisis.

· Good understanding of safeguarding adults, confidentiality, professional boundaries and GDPR.

· Ability to coordinate referrals and liaise effectively with external agencies.

· Good organisational skills, including the ability to manage competing priorities and maintain accurate records.

· Commitment to equality, diversity, inclusion and anti-discriminatory practice.

· Understanding of trauma-informed practice and psychologically informed environments, or willingness to undertake training.

· Understanding of the importance of women-only spaces, safety, choice and trust when working with women affected by trauma or multiple disadvantage.

Desirable Experience, Knowledge and Qualifications

· Experience of working in a women-only or gender-responsive service.

· Experience of co-production, peer support or lived experience-led service design.

· Experience of using case management systems

· Knowledge of services and referral pathways in Greenwich and South East London.

· Lived experience relevant to WSUP’s work

Contract: Permanent, Full-Time (37.5 hours per week)

Salary: £37,221.19 - £39,500 per annum

Closing Date: Monday 28 September 2026

Interviews will be held w/c 12th October 2026

Please note, we may close this advert early if we receive a high volume of applications.

About us

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Quantitative Policy and Research Officer to join our Policy and Research team based in London.

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 15,000 young people each year.

The Policy and Research team at Centrepoint provides the evidence base for the organisation’s policy and influencing work, using research, data and the experiences of young people to understand the causes and scale of youth homelessness and identify effective solutions. The team leads research across a range of policy areas, produces Centrepoint’s Youth Homelessness Databank, analyses national and local data, and translates findings into clear policy recommendations. It also supports external influencing, engaging with Government, Parliament, local authorities and other organisations to ensure evidence is used to shape policy and improve outcomes for young people.

Hybrid Working

Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.

About you

• Effective communicator with natural ability to facilitate open and honest conversations.
• Able decision maker with a can do attitude.
• Respectful and empathetic, always considering the impact on our young people.
• Flexible, always adapting to changing needs.
• Engaging, committed to self-development by engaging with training and continuous learning.
• Proactive, always looking for creative ways of working.

What you’ll be doing

• Lead on the development and delivery of research projects, with a particular focus on the quantitative data analysis required to create a robust evidence base needed for Centrepoint’s policy and research work. This includes managing the Youth Homelessness Databank project, ensuring it remains the most comprehensive source of youth homelessness data in the UK and continues to meet the strategic needs of the organisation.
• To work with Centrepoint staff and young people to shape Centrepoint’s policy messages and further Centrepoint’s mission to end youth homelessness.  To build strategic relationships with key policy makers and relevant voluntary organisations needed to influence government policy.

Why join Centrepoint?

In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a Senior Quantitative Policy and Research Officer click ‘Apply’ now!

We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Basingstoke. This role is fully office based and regular travel throughout Hampshire will be required.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: shift patterns can be discussed at interview
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records on a bespoke case management system
• Make calls to offer support to victims of domestic abuse, delivering immediate support.
• Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support.
• Liaise and actively engage with other local providers to share information on the VS service offer
• Work as part of a team with staff and the volunteer team to provide a seamless service to clients

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role

This role involves regular travel through Hampshire and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.