123 Women's rights jobs

NCT is the national charity for pregnancy, birth, infant feeding and early parenthood. Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.

Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.

For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.

We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.

About the role  

As Kent Project Support Coordinator, you will help coordinate and deliver our local perinatal mental health peer support service across Kent. Working closely with our Perinatal Peer Support Service Lead, peer supporters, volunteers, health professionals and community partners, you will help ensure families receive safe, inclusive and accessible support within their local communities. 

Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. Your role will include:  

Coordinating the day-to-day delivery of local peer support groups, including venues, rotas, local promotion, resources and providing occasional facilitation cover where required. 

Recruiting, coordinating and supporting volunteers and peer supporters, including regular communication and debriefing following sessions to identify safeguarding, signposting or additional support needs. 

Supporting referrals into the service, helping assess individual needs and ensuring parents and families are connected with appropriate peer support, signposting or onward referrals. 

Building and maintaining positive relationships with local health and social care professionals, Family Hubs and community organisations to strengthen referral pathways and increase awareness of the service. 

Supporting monitoring and evaluation through accurate record keeping, data collection, case studies, service feedback and contributions to commissioner reporting and continuous service improvement. 

You will also help promote the service within local communities, particularly among families who may experience additional barriers to accessing support, and contribute to social media content, promotional activities and local events.

About you  

You will be compassionate, organised and confident working with parents, families, volunteers and professionals from a wide range of backgrounds. 

You will have an understanding of the challenges associated with the perinatal mental health period and be comfortable supporting people sensitively and without judgement. 

You will also bring: 

• Excellent organisational skills and the ability to manage your time and priorities effectively. 
• Strong interpersonal and communication skills, including active listening and the ability to build rapport with people from different backgrounds. 
• Strong relationship-building and stakeholder engagement skills. 
• Confidence working independently while remaining part of a supportive wider team. 
• Good judgement when responding to individual needs, safeguarding concerns and situations requiring signposting or referral. 
• Good IT skills, including Microsoft Office and internet-based systems. 
• A commitment to equity, diversity and inclusion and to ensuring services are welcoming and accessible to all families. 

Experience of community engagement, working with vulnerable families or people with complex needs, supporting volunteers, or working successfully with diverse cultural communities would be particularly valuable. 

Knowledge of safeguarding and awareness of emotional and practical support services available within local communities would also be beneficial. 

Training as an NCT Parents in Mind Peer Supporter is desirable. We also welcome applications from candidates who are willing and eligible to undertake this training. 

An Enhanced DBS check and driving licence are required for this role. You will also need to be willing and able to travel across the commissioned area, including at short notice when required.

Our Benefits – What we offer you  

• We value our team and offer fantastic benefits to support your well-being and professional growth:  
• 30 days annual leave pro rata (excluding Bank Holidays)  
• Pension matched up to 5%  
• Flexible working options to suite your lifestyle  
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more  
• Life Assurance for peace of mind  
• Free eye test for all staff, with further discounts  
• Blue Light discount card  

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.  

We are looking for a highly organised and proactive Service Delivery Assistant to join our Safe Horizons Triage Team. You will play a vital role in processing referrals, managing enquiries from partner agencies and providing high-quality administrative support to help ensure victims receive timely access to services.

This role is full-time, based in London, with hybrid working arrangements available. Occasional travel across London may be required to attend meetings, training and service delivery activities.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Service Delivery Assistant - Triage, you will provide high-quality administrative support to the Safe Horizons Triage Team. You will be responsible for monitoring and managing referrals and enquiries received through the service inbox, maintaining accurate records and acting as a key administrative contact for partner agencies.

Key Responsibilities

• Monitor the Safe Horizons inbox and process referrals, enquiries and correspondence within agreed timescales.
• Act as a first point of contact for partner agencies and stakeholders, responding to routine enquiries and directing requests appropriately.
• Maintain accurate records on case management systems and databases.
• Liaise with partner agencies and internal teams to obtain information required to support referral processing.
• Prepare routine reports, correspondence and service information as requested.
• Provide general administrative support including data entry, filing, document preparation and meeting administration.
• Ensure confidential and sensitive information is handled securely and in accordance with GDPR and organisational policies.
• Support the effective day-to-day running of the Triage Team.

About You

Ideally, you will have experience working within a domestic abuse, safeguarding, victim support or criminal justice environment and have an understanding of domestic abuse, violence against women and girls, and multi-agency working arrangements such as MARAC.

You will need:

• Experience of providing administrative support within a busy environment.
• Strong written and verbal communication skills.
• Good customer service skills and a professional telephone manner.
• Experience of maintaining accurate records and databases.
• Good IT skills, including Microsoft Office applications and database systems.
• An understanding of confidentiality, GDPR and information-sharing requirements.
• The ability to prioritise workload and manage competing demands effectively.
• The ability to work independently and as part of a team.
• A commitment to providing high-quality support in a sensitive and professional manner.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

NCT is the national charity for pregnancy, birth, infant feeding and early parenthood. Our vision is simple: a society where everyone who becomes a parent feels confident, connected and safe.

Through our For Every Parent strategy, we're working to make that vision a reality. We support parents with trusted information, practical help, local communities and a stronger voice in the issues that matter to families.

For 70 years, we've been by parents' sides through the excitement, uncertainty, wonder and challenges of becoming a parent. Today, our volunteers contribute more than 70,000 hours of community service each year, helping parents build friendships, find support and feel less alone.

We educate and empower parents with evidence-based information and support. We advocate and act by listening to parents' experiences, raising their voices and campaigning for change. No judgement. No exceptions.

About the role 

As Perinatal Peer Support Service Lead, you will take responsibility for the effective day-to-day delivery of our local perinatal peer support service. Working closely with peer supporters, volunteers, health and social care professionals and community partners, you will help ensure families receive safe, inclusive and high-quality support when they need it. 

Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. Your role will include: 

• Leading and supporting the local peer support team, providing line management, supervision and operational oversight to ensure a consistent and high-quality service. 

• Overseeing the day-to-day delivery of peer support groups, including volunteer recruitment and support, rotas, venues, resources and training coordination. 

• Managing referrals into the service, assessing individual needs and suitability, providing appropriate signposting and coordinating onward or alternative support where needed. 

• Building strong relationships with health and social care professionals, Family Hubs and other community partners to develop effective referral pathways and increase awareness of the service, particularly within disadvantaged communities. 

• Monitoring the impact and quality of the service through accurate data, service user and volunteer feedback, outcome measures and evaluation, using insights to support continuous improvement. 

Safeguarding and the wellbeing of the families we support are central to this role. You will help maintain robust safeguarding and health and safety practices and ensure concerns are identified and escalated appropriately. 

About you 

You will be an organised, compassionate and confident people leader with a strong understanding of the challenges families may experience during the perinatal period. 

You will have experience supporting vulnerable families or people with complex needs, together with strong judgement when assessing individual needs and identifying appropriate support, referrals or signposting. 

You will also bring: 

• Experience supervising and supporting others, including volunteers. 

• Project management experience and the ability to coordinate multiple areas of service delivery. 

• Excellent organisational skills and the ability to work flexibly while managing competing priorities. 

• Strong interpersonal and communication skills, including active listening and the ability to build rapport with people from a wide range of backgrounds. 

• Strong relationship-building and stakeholder engagement skills. 

• Experience collecting data and contributing to professional reporting. 

• An understanding of the barriers parents can face when accessing services and the importance of providing inclusive and equitable support. 

• Good judgement when managing workloads, people and safeguarding concerns. 

• Confidence using Microsoft Office and internet-based systems. 

Knowledge of safeguarding, including child and vulnerable adult protection, and awareness of local emotional and practical support services would be beneficial. 

Training as an NCT Parents in Mind Peer Supporter would also be welcomed, although we are happy to consider candidates willing and eligible to undertake this training. 

An Enhanced DBS check and driving licence are required for this role. You will also need to be willing and able to travel across Kent, including providing occasional cover for peer support sessions when required. 

Our Benefits – What we offer you 

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays) 

• Pension matched up to 5% 

• Flexible working options to suite your lifestyle 

• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more 

• Life Assurance for peace of mind 

• Free eye test for all staff, with further discounts

• Blue Light discount card 

At NCT,we’recommitted to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’rehere to support you.Ready to make a difference? Apply now and be part of something truly special. 

About You

You will be an experienced and approachable HR professional with practical experience across the employee lifecycle, including recruitment, onboarding, employee relations, policies, people systems and workforce development.

You will be confident supporting managers and employees, providing clear and proportionate HR advice, knowing when issues require escalation, and helping ensure good employment practice across REN, HHU and the Bhip team.

You will be organised, adaptable and comfortable working across the partnership and a developing programme, building effective relationships while recognising the different responsibilities of each employer. You will also be willing to use your wider people, organisational and operational skills to support agreed priorities where capacity allows.

The Opportunity

This is an opportunity to provide a shared HR and people resource across REN and HHU, supporting both organisations and their joint delivery of the Bhip. as the partnership and its workforce grows and develops.

As a two-day-a-week role, the post also provides scope to contribute your wider skills to people development, organisational systems and agreed operational priorities where HR capacity allows, giving you a varied role while maintaining HR and people support as its core purpose.

About you

You will be an experienced, community-focused practitioner with a strong background in co-design, participation, community research or related approaches, and experience of working directly with Global Majority communities and people from different faiths, cultures and backgrounds.

You will be a skilled facilitator and listener, able to build trust, work sensitively with lived experience and use creative, culturally grounded approaches to involve people meaningfully.

You will be curious, practical and adaptable, confident working collaboratively while also taking the lead on developing and delivering Bhip’s co-design approach.

The Opportunity

This is an exciting and unique opportunity to help shape and lead an ambitious approach to community co-design within HHU and the Bhip Programme, working alongside Global Majority communities experiencing some of Bradford’s greatest health inequities.

You will work directly with people and communities to explore their experiences of clinical and community-based health and care, including where racism, discrimination and structural barriers affect access, experience and outcomes. Using co-design, participatory research, deep listening, storytelling and creative approaches, you will explore what matters, what gets in the way and what communities tell us needs to change.

A key part of the role will be developing culturally grounded and accessible ways of working, recognising that conventional consultation and research methods do not work equally well for everyone. You will have the freedom to test and develop different approaches with communities, including creative, visual, narrative and participatory methods, and share what we learn locally and through Bhip’s wider national lottery collective network.

You will lead the development of Bhip’s co-design methodology while remaining a hands-on practitioner. Working closely with the HHU Programme Manager, Bhip Programme Lead, Insight & Evaluation Lead and Community Engagement Facilitators, you will help connect community participation, research and lived experience to Bhip’s Story-to-System approach, ensuring that what communities tell us can contribute to practical learning, action and change.

You will also help build the confidence and capacity of the wider Bhip team to work in genuinely co-designed ways and, where people want to become more involved, support community members and lived-experience leaders to develop as co-designers, peer/community researchers or Story Stewards.

The role will evolve as Bhip develops. We do not expect every method or area of work to be predetermined. We are looking for someone with the experience, curiosity and judgement to work alongside communities, test ideas, learn from what works and help us develop approaches that are meaningful in Bradford and potentially useful much more widely.

About you

You are an organised, practical and adaptable administrator who is confident working with both administrative and data systems. You have strong attention to detail and can manage a varied workload, maintain accurate records and make sure routine systems and processes work effectively.

You are comfortable working with digital systems and data, including maintaining databases or CRM, monitoring or evaluation systems, checking the quality and completeness of information and supporting colleagues to use systems consistently. Bhip will be using Upshot as its data collection & evaluation system, you do not need to have used Upshot before, although experience in using Upshot would be an advantage. You are confident learning new systems and working with system providers where changes or improvements are needed.

You communicate clearly, work well with colleagues across different roles and are comfortable following up when information or actions are outstanding. You can work independently within your responsibilities while knowing when something needs to be referred to your manager or another member of the team.

You understand the importance of confidentiality, accurate record keeping and secure handling of information, particularly when working with information provided by communities and programme participants.

The Opportunity

This is an opportunity to join Happy Healthy You (HHU) and be part of a dynamic new team delivering the Bradford Health Inequities Programme (Bhip), an ambitious five-year programme working with communities to create fairer health and care.

You will provide essential administration across HHU and take day-to-day responsibility for Bhip’s data system, making sure information is accurate, complete and accessible. Working closely with colleagues across the programme, you will be an integral part of the team, supporting effective systems, data quality, monitoring and reporting, and helping the team understand progress and demonstrate the difference Bhip is making.

About you

You will be an experienced, approachable community-facing professional with a strong background in mental health, emotional wellbeing or psychosocial support and community engagement.

You will be skilled at building trust with people who may experience stigma, cultural, language or other barriers to accessing appropriate mental health support, particularly within Global Majority communities.

You will be confident facilitating groups and sensitive conversations, culturally aware and non-judgemental, with the judgement to provide appropriate early support while maintaining clear professional boundaries. You will be proactive, adaptable and able to develop creative approaches that respond to the different needs of communities.

The Opportunity

This is an opportunity to join Happy Healthy You and help develop its community-based mental health and emotional wellbeing work and related activities, building on trusted relationships while creating new approaches and support shaped around what communities actually need.

Through working on the Bhip Programme, you will reach people and communities who may be less connected to existing mental health support, creating safe, culturally responsive ways to talk about mental health, build connection and access appropriate support. Working alongside communities and the wider Bhip team, you will help turn lived experience, stories and insight into better community responses, stronger pathways and practical changes to how mental health support works across Bradford.

The Opportunity

This is an opportunity for an exceptional Programme Leader whose strengths combine strong operational delivery, strategic thinking, partnership development and a sound understanding of health inequities and the factors that drive them. You will thrive on building and leading a new, nationally significant programme, working alongside communities and partners to address structural racism and discrimination, strengthen shared power and translate community insight into meaningful action and community stories into lasting system change.

You will lead an evolving programme that generates learning, evidence and evaluation to inform local policy and practice across Bradford District while contributing to the National Lottery Community Fund’s National Collective, helping shape learning and action that extends beyond Bradford.

About you/ The Role

You will be an experienced, motivational and credible leader with a proven track record of successfully leading complex programmes, partnerships or services that improve health equity and deliver meaningful system change. You will relish an opportunity to establish and lead a new, fast-paced programme from the ground up. You will demonstrate an understanding of REN’s anti-racist purpose, HHU’s community-led approach, and a commitment to addressing structural racism, discrimination and health inequities.You will be equally comfortable working across communities, grassroots and VCSE organisations, stakeholder and partner organisations, multidisciplinary teams and with senior system leaders. You will be able to inspire and develop others, contribute to effective governance and deliver programme management arrangements, confidently managing people, budgets, performance and outputs. You will be motivated by addressing racism and improving health equity and understand the importance of working alongside communities to support shared power, enabling communities to influence services, decision-making, commissioning and wider system change.

Importantly, you will be someone who motivates people and brings them together around a shared purpose, builds strong partnerships and a well-supported, effective team, and brings resilience and sound judgement to complex environments. You will be comfortable navigating ambiguity, adapting to emerging learning and opportunities, and maintaining momentum in a programme designed to learn, evolve and influence change.

About you

You will be a confident and approachable community engagement professional with strong digital and technology skills and the ability to make technology accessible to people with different levels of confidence, literacy, language and experience.

You will enjoy working directly with communities, sitting alongside people to solve practical problems, running groups and training, and finding culturally appropriate and creative ways to build digital confidence and independence. Through this work, you will identify common needs and help develop practical, culturally grounded training, resources and approaches that can be used more widely with communities.

You will also bring strong practical knowledge of digital tools and emerging technologies, including AI, and be able to support HHU colleagues to use technology effectively, safely and confidently in their community work.

This is an evolving role. You will be curious, adaptable and comfortable testing new approaches as technology, AI, community needs and Bhip develop, while maintaining good judgement around accessibility, privacy, ethics, risk and digital exclusion.

The Opportunity

You will join HHU and the Bhip programme at an important point in their development, as we expand our community work and explore how digital technology and AI can help reduce, rather than widen, health inequities. Through Bhip’s co-design, test-and-learn approach, there is real potential for what we develop to influence practice across Bradford and contribute learning more widely.

This is a distinctive and evolving role, combining hands-on community engagement with strong digital and technical expertise. You will help shape practical approaches to digital inclusion, develop culturally grounded support and training, and explore how emerging technology and AI can be used safely, ethically and creatively by communities and the HHU team.

You will also have opportunities to work creatively with Bhip’s co-design and communications colleagues and with digital filmmakers, content creators and others, exploring new ways for communities to participate, tell their stories, build skills and influence change through technology.

As technology, communities and Bhip develop, so will this role, giving you genuine scope to test ideas, learn what works and help shape how digital inclusion is approached in practice.

About you

You will be an experienced, confident and highly approachable community-facing professional with a strong background in physical activity, health and wellbeing and community engagement.

You will be skilled at building trust and opening doors with diverse communities, particularly Global Majority communities and people experiencing health inequities, and able to engage people who may not usually access health and wellbeing opportunities.

You will be practical and hands-on, equally comfortable coordinating physical activity, developing new community relationships, facilitating conversations and supporting people to become more involved as volunteers, champions and community leaders.

You will be culturally aware, proactive and creative, bringing new ideas about how physical activity and community engagement can reach different communities and people across the life course.

The Opportunity

This is an opportunity to join Happy Healthy You and build on its established physical activity and movement work in trusted community settings across Bradford, taking responsibility for existing provision while developing new approaches, partnerships and opportunities to reach more people

As part of the Bhip Programme, you will use physical activity as a route to open doors into new communities, neighbourhoods and age groups, including younger adults, and build relationships that lead to deeper engagement, insight, co-design and community leadership. Working with the wider Bhip team, you will help turn what communities experience and their insights into practical action and enable wider system change.

About You

You will be an experienced insight, evaluation or research practitioner with strong analytical skills and a practical, community-focused approach to generating, analysing and using evidence.

You will be confident working directly with Global Majority communities and colleagues across REN and HHU, developing accessible methods, tools and resources to gather and make sense of qualitative, quantitative and lived-experience evidence. You will understand the importance of building evaluation and learning into community engagement and co-design from the outset.

You will bring professional curiosity, methodological integrity and sound judgement, able to identify patterns, question assumptions and communicate clearly what the evidence does and does not tell us, where evidence is limited and where further investigation is needed.

You will work closely with the Anti-Racism Strategic Lead and Bhip Programme Lead, providing robust analytical and evidence support while retaining professional objectivity and methodological responsibility for the underlying evidence. You will be confident reporting findings accurately, including where evidence is limited, contradictory or uncomfortable for REN, HHU or system partners, and will work collaboratively across the wider Bhip team to ensure evidence and learning are useful, accessible and acted upon.

The Opportunity

This is an opportunity to help build and shape the insight, evaluation and learning approach for an ambitious five-year programme, working across communities, organisations and systems to understand what is changing, what works, for whom, how and under what circumstances.

Bhip has a working Theory of Change and an emerging evaluation framework, logic model, and Global outcomes and data system, which will continue to evolve through learning. You will help operationalise these across the programme, developing and refining the practical methodologies, tools, measures and resources needed to generate and capture community insight, lived experience, programme activity and quantitative data consistently, ethically and meaningfully.

Working alongside the Anti-Racism Strategic Lead and with the Co-design Lead, Community Engagement team and Global Majority communities, you will develop and test culturally grounded, accessible and innovative ways of gathering evidence and understanding change. You will explore creative and participatory approaches that work for different communities, while ensuring the evidence remains robust and useful for analysis and Bhip’s wider evaluation requirements.

As Bhip develops, you will bring different forms of evidence together to identify patterns, test assumptions and evaluate emerging approaches and system-practice tests against Bhip’s Theory of Change, logic model and programme and organisational outcomes. You will provide analytical and evidence support to the Anti-Racism Strategic Lead, while working across the wider REN and HHU Bhip team to ensure evidence informs learning, accountability, programme development and system change.

You will help turn what we learn into accessible evidence, resources and learning for communities, Bhip colleagues, partners and decision-makers, ensuring communities can see how their insight was used, what action followed, what changed, what did not change and why and contributing to learning across Bradford and the National Collective.

About You

You will be a highly organised, proactive and values-led programme professional with experience of coordinating and delivering complex programmes, partnerships or community-based work involving multiple organisations, communities and stakeholders.

You will be confident turning plans into practical action, coordinating people, workstreams, developing and delivering training, community leadership, networks and system-facing activity, and ensuring commitments are delivered and followed through.

You will understand REN’s anti-racist purpose, Happy Healthy You’s work and remit as programme partners and Bhip’s approach to turning lived experience and community insight into action and system change, with experience of working alongside Global Majority communities, VCSE organisations, community leaders and system partners.

You will understand the importance of data, evidence and evaluation in demonstrating impact and be committed to embedding consistent use of agreed programme systems and ways of working across REN’s delivery.

As a key member of the Bhip team, you will work with the Programme Lead and closely with the HHU Programme Manager to ensure REN and HHU delivery is joined up and complementary, sharing learning, coordinating interdependent activity and working together to contribute to Bhip’s outcomes.

You will be a practical, people-focused team player who builds strong working relationships and a positive, collaborative team culture. You will bring resilience, adaptability and strong problem-solving skills, with the confidence to get involved, make things happen and respond constructively as the programme develops and evolves.

The Opportunity

This is an opportunity to take a hands-on role at the heart of Bhip, helping turn an ambitious five-year programme into practical activity across communities, organisations and systems in Bradford.

You will coordinate and deliver a diverse portfolio of REN-led work that will evolve, innovate and create meaningful change, from developing and delivering anti-racism and structural discrimination training, supporting community leaders and mobilising REN’s VCSE network, to strengthening the Health Policy Forum and supporting wider influencing activity.

Working alongside the Programme Lead and wider Bhip team, you will help support and build a genuinely joined-up programme, with scope to shape new approaches and contribute learning that helps change how health and care services, organisations and systems respond to structural racism, discrimination and health inequity, locally and nationally.

Location: Bristol Office

Salary: £27,950 per annum (Band C), rising to £29,095 per annum after successful completion of a 5-month probationary period

Job Type: Fixed Term (12 months, with possibility of extension), Full time (37.5 hours per week), part time considered (minimum 30 hours per week)

The role:

Working within our Household Energy Services (HES) team, the Trainee Energy Advisor role is for those who would like to learn the skills and gain experience of providing energy advice to households.

You’ll be providing energy advice on our advice line and through a range of related projects, supporting low income and vulnerable households with billing queries, applications for grants and referrals to contractors for insulation and heating improvements. There may also be the opportunity to staff events and give advice to clients in person.

As part of the role you’ll complete our HES Training Programme, including a City & Guilds qualification in Energy Awareness. Successful completion of your probationary period will lead to a change of role to Energy Advisor for the remainder of the contract.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Work on the advice line and other telephone advice projects, making and receiving calls from people who may need help with energy-related issues.
• Record client details accurately and use your own knowledge to assess the help and support needed.
• Refer clients to other support organisations in their area as appropriate.
• Identify energy improvements that can be made to clients’ properties and refer them to installers who can carry out the work.
• Help vulnerable clients make applications for grants and switch energy tariffs where appropriate.
• Listen attentively to callers, some of whom may be angry or in distress, and respond to their needs in an empathetic way.
• Follow advice line processes and procedures.
• Maintain accurate records on our client database, including handling sensitive data appropriately and in compliance with GDPR guidance.
• Remain vigilant for safeguarding concerns during client interactions and report promptly to the designated Safeguarding Officer.
• Undertake the HES Training Programme, including the City & Guilds Level 3 Energy Awareness and Level 2 Fuel Debt Advice in the Community courses.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Ability to respond to clients in a respectful and engaging manner.
• Ability to communicate effectively with people, both verbally and in writing.
• Ability to work well in a team and identify how your skills complement others.
• Ability to maintain admin systems independently and accurately.
• Highly organised, with strong time and workload management.
• Empathy and compassion, with an awareness of the need to maintain your own wellbeing.
• A commitment to CSE’s aims and values of collaboration, conscientiousness and initiative.
• Skilled in the use of MS Office applications including Word, Excel and Outlook.
• Understanding of safeguarding principles and the importance of protecting vulnerable individuals.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of other benefits including:

• Company pension scheme (8% employer, 6% employee contributions)
• You will be entitled to 25 days' paid holiday, pro rata for part-time hours (plus statutory holidays)
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

The closing date for applications is 5pm on Wednesday 30 September 2026.

Interviews are expected to take place Tuesday 6 and Wednesday 7 October 2026 (in person at our Bristol office), though this is subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

#LI-DNI

We are looking for an experienced and organised Finance Officer to join our team and take responsibility for the day-to-day financial management of our charity.

This is a hands-on role for someone who enjoys working with numbers but also understands that good charity finance is about much more than processing transactions. You will help us understand our financial position, make informed decisions about our resources and ensure that our funding is managed responsibly.

You will be responsible for the day-to-day running of our finances, including bookkeeping, payments and receipts, reconciliations, payroll liaison, budgeting, grant monitoring and producing regular management information. You will also support the preparation of year-end information and work with our external auditor as required.

We are a placed based health and wellbeing charity working to improve the lives of people in our communities. We are committed to making a meaningful difference and ensuring that our resources are used effectively and responsibly.

This is an opportunity to join an organisation where your work will have a direct impact. Good financial management enables us to deliver our work, meet our commitments to funders and make sustainable decisions about our future.

If you are looking for a role where you can use your financial skills in a supportive, purposeful organisation — and where your contribution will genuinely matter — we would love to hear from you.