191 Jobs in Cornwall

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across mySociety’s digital public services.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE, pro rata
Location: Remote, UK-based
Hours: Part time, 25 hours per week, 5 hours per day across 5 days
Contract: Permanent
Closing Date: Tuesday 15 September 2026

About the role

This is an opportunity to join mySociety, a purposeful charity creating digital services that help break down barriers to democratic participation.

You will provide frontline user support across key citizen services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem, as well as managing incoming enquiries to mySociety.

You will manage a varied and high-volume caseload, ensuring users receive timely and effective support while recognising sensitive, high-risk or legally significant cases and escalating them appropriately.

Key responsibilities include:

· Managing, triaging and prioritising incoming enquiries across multiple digital services

· Providing clear and sensitive guidance to users, including those in difficult or complex circumstances

· Identifying safeguarding, data protection, legal or other high-risk issues

· Following enquiries through to resolution and maintaining accurate records

· Managing multiple open enquiries while keeping track of relevant statutory deadlines

· Identifying recurring issues and contributing to service improvements

· Updating help pages, internal guidance and standard responses

· Working collaboratively with technical and non-technical colleagues

About you

You will be a proactive self-starter with excellent judgement, organisation and attention to detail.

You will have:

· Experience providing user support within an online, digital or information-intensive environment

· Experience managing a high volume of enquiries

· Ability to recognise sensitive or high-risk cases and take appropriate action

· Familiarity with data protection principles in a support or case-handling setting

· Strong written communication skills with a clear and empathetic approach

· Confidence working independently and knowing when to escalate

· Ability to work effectively within a remote team

Experience using helpdesk systems such as Freshdesk or Zendesk, supporting digital public services, or contributing to user guidance or knowledge bases would be advantageous.

About mySociety

mySociety is a small, purposeful charity creating and running digital services that support democratic participation and help people take action and drive meaningful change.

The team is digital-first and entirely remote, with colleagues able to work from anywhere in the UK and coming together for quarterly in-person team meetings. Flexible hours and co-working arrangements can also be discussed.

Other roles you may have experience of could include: User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Digital Support Officer.

MOVEMENT BUILDING MANAGER 

(FIXED-TERM MATERNITY COVER UP TO 12 MONTHS)

Background:

Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal. To ensure LGBTI+ rights remain a priority on global agendas, we take a three-fold approach:

• We strengthen capacities and build networks and movements, by supporting a diverse range of international LGBTI+ partners and networks to access the skills, training, and financial resources they need to be able to shift hearts and minds and create enabling environments for policy and legal change. 

• We advocate for inclusive policy change, by generating data-driven evidence that amplifies our partners’ lived experiences and priorities and by ensuring political leaders and government officials have access to the accurate, timely and relevant information needed to effectively challenge anti-LGBTI+ narratives and strategies and drive positive change.

• We enhance collaboration and coordination among stakeholders, by building networks and connecting grassroots organisations with political actors in strategic spaces to drive meaningful and lasting change for LGBTI+ communities across the Commonwealth and around the world.

Kaleidoscope Trust is proud to be a founding member of The Commonwealth Equality Network and to host its Secretariat. Our partnerships with LGBTI+ communities across the Commonwealth have informed our approach to inclusion and equality, in the workplace and beyond. 

We are an open organisation, committed to having great working practices that enable all team members to have ownership over their work. We are committed to employing and nurturing a diverse range of people, and especially encourage applications from women, the vast and varied members of the LGBTI+ community, the multiply-marginalised, and People of the Global Majority.

The Role:

The Movement Building Manager is central to KT’s mission, helping drive the legal, policy, and social change needed to advance LGBTI+ rights by strengthening partners’ capacity, supporting their advocacy, and building long-term movement impact.

The role oversees KT’s major grant-funded programmes from start to finish. Through direct delivery and coordination across KT, they ensure that each grant meets its objectives, is delivered on time and within budget, is compliant with regulations and requirements, including reporting, is risk-managed, and contributes to KT’s wider movement-building strategy.

This role is an opportunity to support LGBTI+ organisations at a critical moment globally, providing the longer-term funding, partnership, and capacity support needed to drive legal, policy, and social change in their own contexts.

The Movement Building Manager will be the lead responsible for the delivery, donor compliance, and accountability of part of our programmatic work. The successful candidate will be responsible for delivering key parts of the grants directly (such as grant-making and capacity strengthening support), build connections and relationships with grantee partners, and will support coordinated delivery across KT by bringing together colleagues and functions to meet programme objectives and donor requirements.

Contract type: Fixed-term maternity cover (up to 12 months). The successful candidate will be employed until the substantive postholder returns from maternity leave. While the expected duration is up to 12 months, the contract may end earlier if the postholder returns sooner.

Key Responsibilities:

• Leading the delivery of a major governmental/institutional grant to agreed standards and timelines, including capacity strengthening and grant-making and coordination of grant-linked workplans, outputs, and timelines across the organisation.

• Ensuring and coordinating full compliance with donor requirements, including narrative and financial reporting, safeguarding, due diligence, monitoring, and financial accountability, and supporting other teams to meet the same.

• Managing partner relationships and supporting organisations through long-term accompaniment, capacity strengthening, and strategic movement support.

• Efficient stakeholder management, maintaining close communication and coordination with the donor, partners, consultants and service providers, and/or any other external stakeholder related to the grant.

• Overseeing grant-making processes, including due diligence, contracting, sub-grant management, partner monitoring and support (including review and improvement of their reporting), and compliance.

• Working closely with finance colleagues to manage programme budgets, forecasting, donor financial reporting, and operational delivery processes.

• Identifying and managing delivery risks across programmes, including safeguarding responsibilities and partner security considerations in sensitive contexts.

• Supporting shared learning across programmes, including capturing insights from partner work, and contributing to organisational impact assessment and development of new capacity strengthening products and approaches. 

• Contributing to intel monitoring and understanding of movement needs and anti-rights dynamics. 

• Coordinating with other KT teams to ensure programme delivery is joined-up, realistic, and aligned with organisational priorities. 

• Working closely with the Head of Movement Building to ensure coherence across the grant portfolio, clear prioritisation, and sustainable workload planning. 

• Contributing to a collaborative and sustainable team culture, supporting shared planning and realistic workload management across the Movement Building Team. 

• Collaborating with TCEN members, where KT grant delivery intersects with network activity, while maintaining clear governance boundaries and recognising TCEN’s distinct member-led accountability. 

Person Specification:

Essential

• Experience managing grant-funded programmes in the Global South and East, including delivery, compliance, safeguarding, and reporting. 

• Strong understanding of donor requirements and accountability, including financial oversight and risk management. 

• Experience working with civil society partners in the Global South and East, building trusted relationships and providing long-term support. 

• Experience of grant-making processes, including due diligence, contracting, sub-grant management, and partner monitoring. 

• Ability to coordinate delivery across colleagues and teams, ensuring programmes are delivered effectively and realistically. 

• Strong organisational and communication skills, including clear writing for donor audiences. 

• Commitment to LGBTI+ rights and an understanding of the challenges facing movements globally, including the anti-rights environment. 

Desirable

• Experience working with institutional donors such as FCDO, DFAT, or similar. 

• Experience delivering capacity strengthening alongside grant-making. 

• Familiarity with movement-building or network-based approaches, including work alongside member-led structures such as TCEN. 

Staff benefits:

• The post-holder is entitled to standard annual leave of 25 days plus bank holidays, as well as an additional 2-week office closure in December.

• Access to a free Health Cash Plan for savings on optical, dental and other treatments, as well as access to free counselling and legal support.

• Salary sacrifice for pension contributions.

Terms and Conditions:

• This role is full-time (37.5 hours per week).

• The salary is £43,000 p.a. plus pension contributions.

• The post-holder will be managed by Kaleidoscope Trust’s Head of Movement Building.

• The staff member will work from home as part of our fully remote working model (within the United Kingdom), with the occasional requirement to travel to off-sites for meetings or events and possibly internationally.

• Standard core hours of work are 9:00am - 5:30pm (London time) with possible requirement to work very occasionally at evenings and weekends (which will accrue Time Off In Lieu).

• The post-holder must possess the right to live and work in the United Kingdom for the period of the contract.

• Desired starting date: as soon as possible.

How to apply: 

Using our website, please upload your CV and a two-page maximum cover letter explaining:

(i) your interest in joining Kaleidoscope Trust for this role

(ii) your relevant experience as per the person specification outlined above, and 

Closing date:  Sunday 13th September  2026 at 23:59 (London time).

Interviews (estimated):  Week commencing 21st September.

L

Anne Health is looking for registered nurses to join our clinical team supporting patients accessing gender-affirming care through our telehealth membership service. This is a fully remote role, open to nurses based in the EU (outside England and Wales), working alongside our prescriber pool and wider clinical team to deliver compassionate, affirming, and clinically excellent care.

If you’re an experienced nurse who wants to make a real difference for trans, non-binary, and gender-diverse patients, and you’re comfortable working independently in a busy digital health environment, we’d love to hear from you.

This role requires nursing registration with an EU member state regulatory body. We are unable to consider candidates whose primary registration is within the UK.

• Position: Gender-affirming Care Nurse
• Salary: 37-40,000 euro per annum full time (35 hours per week)
• Hours: full-time/part-time, flexible/fixed schedule
• Location: Fully remote
• Reports to: Care Team Manager
• Contract type: Permanent
• Closing date: 25th August
• Interviews: ASAP
• Start date: ASAP

The Limbless Association is seeking a highly experienced and effective Project Coordinator who is proactive, creative and resourceful. They will be a vital linchpin of LA projects working closely with the Programme Development Manager to ensure projects are delivered on time, on budget whilst delivering (exceeding) anticipated outcomes for amputees and their families.

This is an exciting opportunity to play a key role in ensuring LA projects achieve their aims in delivering vital support for individuals and their families experiencing amputation, through their rehabilitation, recovery and life beyond limb loss.

In addition to supporting existing projects this role will work collaboratively with team members and key stakeholders to identify, scope, plan, fund and deliver new user led initiatives. Impact measurement is an integral part of this busy role ensuring that LA projects are evidence based and outcomes focused contributing to sustainability and innovation.

We’re looking for someone who:

· Is passionate about developing and delivering outcomes focused projects that positively and tangibly impact the lives of beneficiaries.

· An efficient and effective project planner..

· Enjoys turning ideas into meaningful opportunities and actions.

· Can think strategically whilst remaining practical

· Understands the importance of lived experience and co-production

· Wants to make a genuine difference

If you are motivated by improving lives with purpose and compassion, we would love to hear from you.

The Limbless Association is seeking an experienced Volunteer Coordinator who is knowledgeable, proactive, creative and resourceful. They will be passionate about the difference volunteers make and the difference their experience and knowledge can make to developing and enhancing volunteering across all activities at the LA.

This is an exciting opportunity to ensure LA volunteers play a key role in meeting the charity’s objectives and are part of a thriving LA volunteer community. Lived experience is at the heart of the LA’s work and ensuring that volunteering initiatives are user led and coproduced is vital. Peer support is an integral LA service offer and LA Volunteer Visitors, lived experience volunteers, enable the charity to deliver vital life changing support for individuals and their families experiencing amputation, through their rehabilitation, recovery and lives beyond limb loss.

We’re looking for someone who:

· Is passionate about volunteer involvement and developing volunteers, opportunities and outcomes..

· Has recent experience of supervising and coordinating a large volunteering community.

· Understands how to engage and motivate volunteers.

· Has recent knowledge and experience of good practice and trends in volunteering.

· Can think strategically whilst remaining practical

· Understands the importance of lived experience and co-production

· Wants to make a genuine difference

If you are motivated by improving lives with purpose and compassion, we would love to hear from you.

The Limbless Association is seeking an enthusiastic and tenacious Fundraising and Communications professional who is looking to advance their skills while supporting a longstanding, ambitious and respected small charity.

This role will be key in supporting the growth and sustainability of the Limbless Association by coordinating fundraising activities, supporting donors and growing multistakeholder engagement through creating relevant and compelling content across a range of communications medium

We operate in a multistakeholder environment and we love our work and our mission. The postholder will turn ideas into actions, motivating and inspiring our community and beyond to support our work and cause. This is an exciting opportunity to make a tangible and measurable difference to the lives of those we exist to support. You’ll meet and work with some amazing people with lived experience of limb loss and the incredible professionals who enable their recovery and rehabilitation. It’s a truly inspirational sector to be involved in.

We’re looking for someone who:

· Is passionate about raising funds and realising income generation opportunities that in turn ensure the delivery of vital services and support.

· Has recent fundraising and communications experience.

· Understands how to engage and motivate volunteers.

· Has up to date knowledge of regulatory requirements in fundraising practice.

· Is energetic, resourceful, creative and yet practical

· Understands the importance of lived experience and co-production

· Wants to make a genuine difference

If you are motivated by improving lives with purpose and compassion, we would love to hear from you.

Location: Globally remote with the possibility of working out of a National or Regional office.

Location type: Remote

Reporting to: International Fundraising Director

Manages: Global Capital Campaign Director, Global Philanthropy Manager (x2), contractors.

Annual salary:Grade 18 with salary based on home country.

Contract type: 2-year initial contract with the possibility of further extension.

Working hours: Full-time

Candidate level: Manager

Closing date: Monday 14th September 2026, 9:00 am CET

Background

Greenpeace International is an independent global campaigning network, which uses peaceful, creative confrontation to expose global environmental problems and develop solutions for a green and peaceful future.

Our vision is for a greener, fairer, safer planet, one that can sustain life for generations to come. We cannot build this future alone, but we can build it together. If you are passionate about defending our natural world and creating positive change, then we want to hear from you.

The heart of Greenpeace has always been its people. Whether you are working in Campaigns, Communications, Engagement, Logistics, Fundraising, Legal, IT/Data, Finance, People & Culture, or Justice, Equity, Diversity, Inclusion and Safety (JEDIS), we all have an important role to play.

Greenpeace exists because this fragile earth deserves a voice. It needs solutions. It needs change. It needs action. It needs you.

Purpose of the Fundraising Department

The International Fundraising Department within Greenpeace International (GPI) ensures a clear focus on global income opportunities and challenges in partnership with National and Regional Offices (NROs). The department manages global fundraising sources, contributes to and coordinates global fundraising work, provides strategic focus for GPI fundraising specialists, and provides senior strategic guidance and leadership across the Greenpeace Network. 

Purpose of role

The International Philanthropy Manager is accountable for designing and implementing the Global Fundraising Strategy as it relates to major giving, including strategic partnerships, institutional funders, individual major donors, legacies, and capital campaigns. This role leads the teams behind major global initiatives, including a €100 million capital campaign for a new ship and the Priority Global Funders strategy—while providing strategic leadership, support, and advice to both Greenpeace International and independent National and Regional Organisations (NROs).

Primary responsibilities

Global fundraising strategy

● Lead and manage the design and implementation of the Global Fundraising Strategy as it relates to major giving, including strategic partnerships with institutional funders and individual major donors, legacy, and capital campaigns.

● Accountable for the design and implementation of the Key Relationships area of the Global Fundraising Strategy, including tracking and monitoring the success of its implementation.

● Lead, advise, and support the work done by GPI fundraising staff and NRO leaders in the key relationships area.

● Collaborate across GPI functions and departments to ensure alignment and integration of the Key Relationships Strategy with other organisational objectives, strategies, and plans.

People management

● Lead, manage and develop a multidisciplinary team of fundraising managers and coordinators across various areas of high value fundraising.

● Provide task management and direction to staff from other areas of International Fundraising and across GPI departments who contribute to fundraising deliverables. 

● Drive team performance through objective setting, performance reviews, coaching and development to ensure fundraising objectives are met.

National and Regional Organisation (NROs) support

● Oversee strategic and operational support provided to NROs to build the fundraising capacity and expertise required to deliver ambitious fundraising strategies and goals based on the respective market potential.

● Provide strategic advice and support to NROs for the development of the philanthropy and legacy elements of their 3-Year Strategic Plans and their annual organisational development plans.

● Support NROs in recruiting and onboarding experienced fundraising directors and strategic fundraising roles.

Communities and stakeholders

● Strengthen the fundraising director’s community of practice alongside fellow Strategic Fundraising Managers and the International Fundraising Director to foster a collaborative space for addressing global fundraising challenges and opportunities.

● Facilitate regular exchanges with other key leadership communities (such as Engagement and Programme Leaders) in areas of joint interest. 

● Build strong working relationships with colleagues and internal and external stakeholders to represent Greenpeace’s interests and enable effective cooperation and knowledge-sharing across fundraising areas.

● Foster collaboration with cross-functional departments (such as Development, Technology, Finance and Programme) to co-design and implement highly engaging campaigns with strong fundraising potential and deliver robust proposals for key funders.

Financial, policy, and systems management

● Ensure the effective budgeting, management, and expenditure of internal resources.

● Oversee the budgeting and reconciliation of income from Priority Global Funders, individual major donors, and legacy gifts to GPI. 

● Serve as the product owner for the key relationships CRM.

● Hold responsibility for the development and implementation of global policies related to key relationships fundraising. 

Profile

Skills and qualifications

● Significant (7 years +) experience in a senior fundraising management role with a focus on philanthropy, of which at least four years leading international teams.

● Experience leading a capital campaign.

● Strong leadership abilities with experience building and developing exceptional teams to achieve fundraising goals.

● Strong track record of developing successful global proposals for large funders.

● Track record of leading the design and implementation of impactful global fundraising strategies.

● Track record of developing and delivering cross-functional fundraising strategies with multiple fundraising techniques.

● Track record of contributing to successful change management processes.

● Significant experience in systemic and strategic thinking.

● Significant experience of working with Justice, Equity, Diversity, Inclusion, and Safety principles.

● Substantial experience working in multicultural global environments, ideally with personal experience of working in multiple national contexts.

● Exceptional strategic, influencing, negotiation, communication, and facilitation skills. 

● Strong analytical skills and a clear understanding of organisational development.

● Strong financial management skills, and extensive experience managing budgets.

● Experience with co-leadership and collaborative management.

● Experience bringing together people with a wide diversity of views.

● Experience in operating strategically in fast-changing environments. 

Personal traits desired

Competencies (as per the 5 E’s Leadership Framework)

Identification with Greenpeace goals and supports its values: Understanding of and commitment to Greenpeace’s core values and a passion for delivering Greenpeace’s mission.

Energy

● Demonstrate a positive mindset and solutions-oriented attitude: Where others see problems, pitfalls, and potential for disaster, you might see opportunity and new possibilities to make a difference. You are basing your ideas on the assumption: There are solutions out there, and we just have to work on them. But if it is not worth solving, let us not waste time on it.

● Demonstrate stamina and resilience: You are dependable under pressure and strong despite adversity. You can deal with complex or difficult situations with a cool head. You do not give up when the going gets tough. You accept when mistakes are made, learn from them, and move on. You can recover quickly after failures, disappointments, or dead ends. 

Energise

● Empowering and inspiring others: An understanding of how to inspire action in others, empowering people and striving to bring out the best in them. Enables employees to translate vision into action and creates an environment in which people feel valued, motivated and challenged.

● Collaborative approach: Helps others to achieve their best and contributes to joint objectives. Develops cooperation and teamwork while participating in a group of people, working toward solutions that generally benefit all involved parties

Edge

● Ability to encourage and support risk-taking: Appreciation of risk-taking in the context of an action-oriented organisation

● Appreciation of the impact and importance of people-powered campaigning: with a commitment to drive engagement at all levels 

Expertise

● Demonstrate the ability to see a situation accurately with a broad set of perspectives: You are able to make the “right” judgement calls and decisions. You have a broad set of perspectives on familiar and unfamiliar issues: You have solid expertise in core Greenpeace subject matters as well as concepts about individuals and teams, and organisational issues such as structures and processes. You know how the organisation is structured, how decisions are made, and how information flows. Furthermore, you have a high level of understanding of the changing external context in which Greenpeace operates and the ability to make a judgement about how to respond. This is why you can “read” factual evidence as well as the environment in a meaningful manner and thus help devise a plan of action. Sometimes you “see” what others do not see.

Execute

● Being a role model for accountability and straightforwardness: High sense of personal accountability and the ability to hold others accountable.

● Knowledge sharing: Uses formal, informal and systematic methods to share information with others to increase organisational effectiveness.

Service Development Manager

We are looking for an experienced and resourceful Service Development Manager to work closely with the CEO to establish and deliver a strong presence across Forest of Dean, Cheltenham and Tewkesbury.

This is an opportunity to join a supportive and purpose-driven team where your work will make a direct difference to families across Gloucestershire.

Position: Service Development Manager

Location: Remote/Gloucestershire, with regular travel across Forest of Dean, Cheltenham and Tewkesbury and occasional attendance at the Stroud office

Hours: Part-time, 30 hours per week

Salary: £38,000 pro rata (£30,811 actual salary for 30 hours per week)

Contract: 24-month fixed-term contract

Closing Date: 20th September 2026. This job opportunity may close early if we find an appropriate candidate before the closing date.

The Role

This is a hands-on role combining direct family support, project management, service development and partnership building. You will hold an appropriate caseload, develop new activity, build strong local referral pathways and help turn the countywide plans into practical support for families.

We need someone who is confident working independently, takes ownership, builds relationships quickly and can find practical solutions when there is no obvious route forward. The initial focus will be Forest of Dean, Cheltenham and Tewkesbury, but the role is designed to evolve as our countywide work develops.

Key accountabilities include:

• Service development and delivery
• Direct family support
• Project management
• Partnerships and referral pathways
• Funding, monitoring and sustainability
• Safeguarding and quality

The first year will focus on developing and delivering Home-Start services across Forest of Dean, Cheltenham and Tewkesbury. As the countywide work develops, the focus of the role may evolve to support wider service development across Gloucestershire.

For the first six weeks, the post will be predominantly based at the Stroud office for induction and orientation.

After this, the role will be mainly home and community based, with regular travel across Forest of Dean, Cheltenham and Tewkesbury and occasional attendance at the Stroud office.

About You

We are looking for someone who is practical, resourceful and motivated by making things happen.

You will be comfortable supporting a family one day and developing a new partnership or service the next and have enough frontline experience to understand what works for families and enough project-management discipline to turn ideas into effective delivery. You will not be joining a finished project with every detail already decided. We need someone who can understand the objective, identify what needs to happen next and move the work forward.

You will have experience of:

• Direct service delivery, ideally with families, children or communities
• Holding a caseload or providing ongoing one-to-one support
• Project management
• Developing or implementing new projects or services
• Building effective relationships with external organisations and professionals
• Working independently and taking responsibility for delivery
• Safeguarding and professional boundaries.

Practical requirements

You must:

• be able to drive;
• be willing and able to travel independently across Gloucestershire;
• be able to work predominantly from the Stroud office during the initial six-week induction period;
• subsequently be comfortable working from home and community locations;
• be confident using standard IT and case-recording systems.

If this sounds like you, then apply today!

About the Organisation

Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.

We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.

You may also have experience in areas such as Service Development Manager, Service Development Manager Lead, Service Development Manager Deputy, Service Development Officer, Service Development Manager, Service Delivery Manager, Service Delivery Manager Lead, Service Delivery Manager Deputy, Service Development Officer, Service Delivery Manager, Service Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Service Delivery Administration Manager

We are seeking an experienced and highly organised Service Delivery Administration Manager to lead the Administration Hubs in the Midlands and South East Localities.

Position: 000044 Service Delivery Administration Manager

Location: Home-based, Midlands or South East Locality. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week 

Salary: Circa £33,500 per annum

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: Sunday 13 September 2026

Interview Date: 8 and 9 October 2026 . Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Support Lead, the Service Delivery Administration Manager will work to ensure the Administration Hubs are delivering high-quality administrative support to Locality Impact service delivery teams. 

Key responsibilities will include:

• Line management of Service Delivery Administrators, including recruitment, training, support and supervision, creating a positive leadership environment
• Managing performance improvement
• Supporting process improvements and creating efficiencies within the admin hub, including key stakeholders at relevant points.
• Working with Service Delivery Coaches to ensure quality administrative support is provided to commissioned services.
• Contributing to the wider Service Delivery Admin function across Locality Impact

About You

You will have:

• Experience of supporting remote teams
• Excellent communication skills
• Experience of writing and implementing new administration processes
• Experience of building and maintaining relationships with key stakeholders

This role requires frequent travel to provide face to face 1:1s, Admin Hub team meetings and wider management meetings. The teams you will be line managing are based in the Midlands and South East Locality. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

To apply you’ll be redirected to the organisation website where you can download the full role profile. You’ll need to submit a CV and cover letter demonstrating how you meet the person specification detailed in the role profile, and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role.

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Service Delivery Administration Manager, Service Delivery Admin Manager, Service Administration Manager, Service Admin Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Salary: £28,000 - £30,000 
Contract: Permanent, Full-time (37.5 hours/week)
Location: Home based in Worcestershire / West Midlands with regular travel across the region
Closing date: 1 September
Benefits: Generous annual leave allowance, Employee Assistance Programme, training and development opportunities, flexible working arrangements 

We are delighted to be working with a wonderful Midlands-based charity to recruit two Community Engagement Executives to join their team. This is an exciting opportunity to join a passionate and ambitious fundraising team.

This varied and rewarding role is ideal for someone with experience in community engagement, fundraising, supporter development or public-facing relationship management. Working closely with the Community Fundraising Manager and wider fundraising team, you will attend and organise community events, deliver presentations and educational outreach activities, develop supporter pipelines, and help create meaningful experiences for donors, volunteers, schools, businesses and community groups. You will also support engagement initiatives at the charity's sites and headquarters, helping to build lasting connections with local communities.

To be successful as the Community Engagement Executive, you will need:

• Experience in community engagement, fundraising, supporter engagement or relationship management
• Excellent communication and presentation skills, with confidence engaging a wide range of audiences
• Strong organisational skills with the ability to manage multiple projects, events and stakeholder relationships
• A proactive, collaborative approach and a genuine passion for building community support

If you would like to have an informal discussion, please get in touch and ask for Heather, quoting the reference 3083HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, and you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you throughout the recruitment process.

If enough applications are received, the charity reserves the right to close the application period earlier than advertised.

Job purpose: We are looking for a Clinical Lead to provide visible clinical leadership and assurance across Brake’s National Road Victim Service and wider organisational clinical practice, ensuring that services are safe, evidence-led, trauma-informed and consistently delivered.

The role will lead clinical governance and safeguarding development, strengthen quality assurance and risk management, provide specialist clinical and safeguarding guidance, and build workforce confidence through learning, reflective practice and professional development.

Working closely with leaders, managers and practitioners, the Clinical Lead will promote accountability for clinical standards, support consistent quality across regional teams and ensure learning from incidents, complaints, reviews and audits translates into service development.

The postholder will act as the lead for trauma-informed practice within NRVS and support the embedding of trauma-informed approaches across the wider organisation, ensuring practice reflects current evidence, professional standards and changes in the external landscape.

The role will support service resilience and operational improvement from a clinical perspective, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.

The Clinical Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change.

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

- Birthday day off (taken any time)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: You will be a credible, compassionate and accountable clinical leader with the professional confidence to provide visible assurance on clinical safety, safeguarding, quality and risk across NRVS.

You will combine strong clinical judgement, analytical thinking and constructive challenge with the ability to translate evidence, quality intelligence and learning from incidents, complaints, reviews and audits into practical service improvement.

You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers, caseworkers and senior leaders to apply safe, consistent, evidence-led and trauma-informed practice.

Specifically seeking candidates with:

· Credible clinical leadership, with the ability to provide assurance to senior leaders and the Board, promote accountability and influence safe, consistent practice across teams.

· Clear communication, influencing and relationship-building skills with practitioners, managers, executives, trustees and external stakeholders.

· Ability to provide specialist clinical and safeguarding advice on complex cases, while supporting others to make safe, proportionate and evidence-led decisions.

· Strong facilitation, training and reflective practice skills, with the ability to design and contribute to professional development for caseworkers and managers.

· Ability to analyse evidence, risk, quality intelligence, service outcomes and client journey information, and translate insight into improvements in impact, efficiency and service delivery.

· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and provide clear assurance on clinical safety and quality.

· Ability to support Regional Managers and senior leaders to lead teams confidently through change while maintaining safe, evidence-led and trauma-informed practice.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

Job purpose: We are looking for a Deputy Service Delivery Lead to support the leadership and operational delivery of the National Road Victim Service, helping to ensure strong people management, consistent service delivery, quality standards, safeguarding, governance and contract performance across teams and processes.

Working closely with the National Service Delivery Lead and wider leadership team, the postholder will support operational smoothness, resilience planning, quality assurance, safeguarding and clinical governance practice.

The role will support service resilience and operational, including monitoring risks to safe service delivery, identifying opportunities to improve impact and efficiency, and helping ensure client outcomes are achieved before case closure.

The role will lead day-to-day management of Regional Managers, including check-ins, performance review, workforce support and capacity oversight, while enabling Regional Managers to line manage caseworkers effectively.

Line management responsibility for Regional Managers will be shared with the National Service Delivery Lead.

The role will contribute to workforce development by supporting new programmes such as peer support activity and the development of a champions programme to strengthen confidence, consistency and service improvement.

The role will contribute to workforce development by supporting new programmes such as peer support activity and the development of a champions programme to strengthen confidence, consistency and service improvement.

The Deputy Service Delivery Lead will model continuous learning, professional curiosity, constructive challenge and evidence-led decision-making, supporting leaders and managers to lead their teams confidently through change

Who we are: Brake is the national, acclaimed charity delivering the National Road Victim Service, a specialist, accredited, UK-wide support service for road victims, delivering case-managed care for anyone who has been bereaved or seriously injured in a road crash or who is supporting a road crash victim.

What we offer:

A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

Birthday day off (taken any time)

Enhanced sick pay and compassionate leave

Death in service benefit

Pension

Employee Assistance Programme

Flexible working

A rewarding role with purpose

Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: You will be a credible, compassionate and accountable operational leader with the confidence to support service delivery, people management, quality assurance, safeguarding, governance and contract performance across NRVS.

You will combine strong judgement, organisation and constructive challenge with the ability to support Regional Managers, strengthen consistent practice and turn quality assurance, service date and learning activity into practical improvement.

You will be collaborative, values-driven and able to build confidence in others, supporting Regional Managers and caseworkers through effective line management, training, peer support and service improvement activity.

Specifically seeking candidates with:

· Strong leadership, operational judgement and people management skills, with the ability to support Regional Managers to lead their teams confidently and consistently.

· Clear communication, influencing and relationship-building skills with practitioners, managers, senior leaders, commissioners and external stakeholders.

· Ability to support safe, proportionate decision-making and escalate safeguarding, governance, risk or quality issues appropriately.

· Knowledge and understanding of trauma-informed working and trauma-informed organisations, with the ability to support managers and teams across Brake to apply these principles consistently.

· Strong facilitation, training, coaching and peer support skills, with the ability to contribute to professional development for managers and caseworkers.

· Ability to analyse service data, quality assurance findings, risks, KPIs and client journey information, and translate insight into practical improvement.

· Strong organisational, analytical and report-writing skills, with the ability to manage complexity, maintain confidentiality and support contract and service assurance.

About us: At Brake, we are committed to creating a truly inclusive workplace where all colleagues feel valued, respected, and supported. We welcome applications from all backgrounds and life experiences, and particularly encourage candidates from the global majority, LGBTQIA+ community, and people with disabilities to apply.

We believe that diverse perspectives strengthen our work and enable us to deliver the best possible support to individuals and families affected by road trauma. As a proud Disability Confident employer, we don’t want you to ‘fit’ our culture, we want you to enrich it

If you are passionate about making a difference and share our vision for a world where no one is killed on our roads, we want to hear from you.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

An enhanced DBS check is required due to the sensitive nature of our service.

Join us today and be part of the solution! 

The Membership & Community Coordinator is a new role, created to support the membership functions at Science for Animal Welfare (SciFAW) and the Humane Slaughter Association (HSA). 

Initially, the role holder will focus on delivering and growing SciFAW’s relaunched membership. They will play a central role in shaping the member experience, ensuring that our membership delivers genuine value and builds a thriving community. 

They will lead the day-to-day delivery of our membership offer across member, supporter and student pathways, creating engaging journeys that attract, retain and inspire people to connect with our work. From onboarding and renewals to member only events, communications and community engagement, they will be the person our members come to know. 

This role sits at the heart of the organisation rather than within a single team. They will work closely with colleagues across science, communications, income generation and operations. This role will work closely with the charities CRM and Office Manager who oversees the administration of memberships, our customer relationship management (CRM) software and data. They will also play an important role in gathering member insight and feeding it back into the ongoing development of our membership proposition. 

This is a highly autonomous and collaborative role. Reporting to the Head of Income Generation and working with colleagues across the organisation, you will translate membership strategy into action, taking ownership of implementation, continuous improvement, member engagement and retention. 

Our charities are small, and our work is often fast paced; as such we are looking for candidates who can work with limited supervision day-to-day and can work on multiple concurrent workstreams. 

Please note, you must have the right to work and reside in the UK to apply.

Key Responsibilities 

Membership 

• Implement and promote the new SciFAW membership offering to current, lapsed and prospective members, helping to grow and strengthen the membership community. 
• Develop the member, supporter and student membership journeys, ensuring a positive and seamless experience at every stage. 
• Manage the membership application approval process, including documenting Trustee decisions and administering confirmations and welcome communications. 
• Liaise with colleagues responsible for the membership operations and data to ensure the charities retain accurate records and use effective processes. 
• Administer and analyse the post-join questionnaire and use its insights on members' interests, affiliations and areas of work to inform future engagement, events and activities. 
• Lead a retention-focused approach across all membership, community, communications and event activities, ensuring members consistently experience value, connection and engagement throughout their relationship with SciFAW, while acting as their primary point of contact. 
• Analyse data and report on member acquisition, retention, trends and engagement. 
• Working with scientific staff, input into the development of the LINKS scheme, supporting its growth and strengthening its role as a membership activity. 

Events 

• Work with scientific colleagues to develop the charities’ programme of member-exclusive events. 
• Organise a programme of member-exclusive events throughout the year, aligned with plans agreed with the Head of Income Generation. 
• Co-ordinate the programme of member-only events alongside our annual conference, working with science staff and conference organisers to design, plan and deliver them. 
• Work with the wider team and external collaborators to develop events and engagement opportunities for students and early-career researchers, including careers-focused content at the annual conference. 
• Contribute to event planning to ensure events are engaging and responsive to member interests and feedback. 
• Work with administrative support colleagues to organise and deliver events, allowing you to focus on member engagement. 
• Provide occasional administrative support for corporate membership and sponsorship activities as required. 

Community and Communications 

• Act as the primary point of contact for members, providing a welcoming, responsive and professional experience. 
• Build strong relationships with members, ensuring they feel valued, connected and engaged with charities missions. 
• Craft the communications to members at each stage of their membership journey to optimise engagement and retention. 
• Produce a quarterly membership newsletter that showcases member stories, highlights opportunities and strengthens community connections. 
• Work with the Communications team to develop engaging membership marketing and retention materials across all SciFAW membership routes and for HSA individual members. 
• Collaborate with scientific staff to deliver member-only roundtables. 
• Collaborate with scientific staff to increase opportunities for members to engage effectively with the charity's grants, awards and scientific activities. 

Essential skills and experience required

• Experience coordinating a membership function, with hands-on delivery of member engagement, recruitment and retention activities and community building. 
• Proven ability to work independently and within scope, managing priorities and collaborating confidently with senior colleagues, scientists and external stakeholders. 
• Experience planning and delivering both online and in-person events. 
• Experience using CRM or membership databases for record management, reporting and analysis (both charities use Beacon CRM). 
• Excellent written communication skills, with experience producing audience-focused content such as newsletters, event communications and membership materials. 
• Strong interpersonal and relationship-building skills, with the ability to engage effectively with a wide range of stakeholders. 
• Strong organisational skills, with the ability to manage multiple workstreams and priorities simultaneously. 
• Reliable and accurate in reporting progress, with a clear view of what's completed, what's outstanding and what's at risk 
• Strong presentation skills, confidence in communicating and presenting to external stakeholders and groups, including being comfortable making phone calls where necessary 
• A genuine commitment to animal welfare and enthusiasm for the mission and values of the charities. 

Click apply to download the full application pack before completing your application.

The Development Manager role brings the opportunity to an avid fundraiser and resource mobilization professional to manage the strategic fundraising efforts of IFIP to build, sustain, and grow the organization’s institutional pool of funders by aligning development strategy with the organization’s mission, goals, key programs, and initiatives. This position plays a critical role in enhancing our sustainability efforts through identifying, cultivating, soliciting, grant writing, and securing funding support in accordance with IFIP’s strategic framework. 

Position Title: Development Manager 
Reports to: Chief Executive Officer 
Location: Remote (Europe)

OrganizationSummary 

International Funders for Indigenous Peoples (IFIP) is the only global philanthropy network dedicated to shifting power, mobilizing resources, and building partnerships to amplify Indigenous leadership and to support the self-determination and rights of Indigenous Peoples.

As a global community, IFIP educates, guides, and influences funders to practice a new paradigm of giving based on Indigenous values “The Five R’s of Indigenous Philanthropy” —Respect, Reciprocity, Responsibility, Relationships and Redistribution.Building on over 25 years of experience, IFIP is at an exciting moment of evolution and on a path to accelerate organizational capacity to implement our strategic plan, mobilize redistribution of resources, and increase advocacy for direct funding to Indigenous Peoples globally. 
 

Position Overview 

The Development Manager role brings the opportunity to an avid fundraiser and resource mobilization professional to manage the strategic fundraising efforts of IFIP to build, sustain, and grow the organization’s institutional pool of funders by aligning development strategy with the organization’s mission, goals, key programs, and initiatives. This position plays a critical role in enhancing our sustainability efforts through identifying, cultivating, soliciting, grant writing, and securing funding support in accordance with IFIP’s strategic framework.

Reporting to the Chief Executive Officer, the Development Manager works collaboratively with senior management, staff, and consultants to ensure sustainability goals are achieved. The Development Manager cultivates prospects, sustains relationships, creates proposals and reports for funders to illustrate impact and spends most of their time engaging with prospective funders and supporters through both virtual and in-person interactions. 

The ideal candidate is a skilled fundraiser and a relationship builder with a strong understanding of philanthropic giving. They should be proactive and strategic, with a proven track record of securing mid-to-large multi-year funding, nurturing donor relationships, and effectively communicating the organization's mission and impact. Familiarity and commitment to IFIP's mission is essential. Experience working remotely and across multiple time zones is an asset. 

RESPONSIBILITIES: 

Fundraising and Resource mobilization  

• Develop a comprehensive multi-year development strategy, including developing related guidelines and policies and ensure IFIP secures annual revenue goals.

• Cultivate and maintain relationships with funders and other donors, including foundations and other funders. 

• Responsible for the development, writing, and submission of compelling grant proposals. Manages full lifecycle of grants, from proposals to reports, ensuring fundraising goals are met annually. 

• Able to skillfully navigate donor relationships and the philanthropic landscape with nuance, big picture, and keen understanding of the shifting trends and perspectives.

• In coordination with senior leadership, organize, prepare and attend donor meetings and convenings in support of strategic initiatives. 

• Develop strategic fundraising initiatives, including events and campaigns and identify new opportunities for resource mobilization. 

• Develop, manage, and execute comprehensive fundraising plans that align with the organization’s goals, programs, and initiatives. 

• Coordinate with leadership on restricted gifts, proposal budgets with restricted allocations, and financial reporting to donors. 

• Establishes and maintains collaborative working relationships with IFIP’s team and consultants to maximize total revenue in service of the organization’s mission

• Collaborate with the Engagement and Communications team to enhance visibility and donor messaging efforts through our newsletters and communications platforms.

• Utilize a CRM for data collection, relationship management, and tracking donor interactions. 

• Manages information-tracking processes regarding acknowledgement, recognition, ongoing communication and continued cultivation of donors in portfolio.

Organizational Culture and Team Collaboration 

• Partner with the CEO to ensure IFIP’s strategy is reflected across fundraising plans, funder engagement and partnerships. 

• Foster a collaborative, results-driven, and accountability culture that empowers the IFIP team to deliver organizational goals effectively. 

• Contribute to a culture of teamwork by fostering collaboration and support of each other to accomplish tasks at hand, the annual work plan, and overall mission. 

• Bring a learning, attention to detail, initiative taking disposition and participate in organization-wide strategy and learning and contribute to operations efficiency to grow as an organization. 

• Able to adapt and excel in a multi-cultural and fast paced environment where team members take part and contribute to planning activities, including staff meetings, retreats, and strategy sessions. 

• Provide support when needed on organization-wide activities, such as Global Conference and high-level stakeholder events. 

• Adhere to organizational policies and procedures and responsible for own administrative tasks such as submission of receipts, reimbursement requests, scheduling, travel planning, etc. 

• Embody and uphold the 5 R’s (Respect, Relationships, Responsibility, Reciprocity, Redistribution) in working with external stakeholders and internal team members. 

Required Experience and Qualifications: 

• At least 8 years of experience in the development and resource mobilization sector. 

• At least 3 years of experience working in an international remote work environment with a multi-cultural team 

• Experience building partnerships and securing funding from bilateral and multilateral donor agencies is an asset 

• Track record of garnering new donors and substantial levels of funding per year

• Demonstrated experience in developing fundraising strategies and plans and excellent donor relations skills.

• Familiarity with donor database tools to track grants and donor relationships 

• Exceptional organizational ability, high attention to detail, results and solutions-oriented attitude are essential.

• Problem-solver, with high integrity and ability to communicate clear expectations and foster team collaboration. 

• Excellent interpersonal communication skills in written and oral forms and ability to articulate complex ideas effectively to diverse audiences. 

• Ability to manage multiple projects simultaneously in a fast-paced environment. 

• Solid information technology proficiency with CRMs, remote meeting software, Microsoft Office Suite, and cloud systems for project management. 

• Experience travelling internationally to urban and rural areas where English may not be the primary language.

• Fluency in English.Fluency in a second language is an asset. 

Application Information: 

Job details: This is a full-time, remote position based in the greater London area. Employee may spend up to three weeks a year in Sacramento, CA for strategic planning and team building. IFIP's team, board, members, and stakeholders are based worldwide and distributed across multiple time zones. This role is based in London and follows UK working hours; however, occasional flexibility will be required for early morning or late evening meetings with colleagues around the world. Candidates must be based in the greater London area and be authorized to work in the United Kingdom.  

Salary: GBP £40,000 - £55,000, based on experience. IFIP typically makes offers within the beginning to middle of this range, depending on the candidate's qualifications and relevant experience. IFIP offers a competitive compensation and benefits package.

International Funders for Indigenous Peoples is an equal opportunity employer committed to embracing a diverse, multicultural work environment and seeks diversity with respect to race, ethnicity, gender, age, sexual orientation, religious creed, physical abilities and other characteristic protected by federal and state laws.

Deadline: Applications will be accepted until September 18th, 2026.