Jobs in Newham

REPORTING TO: Head of Services

RESPONSIBLE FOR: Team Leaders and other service-based roles as required

PURPOSE OF POSITION

The Service Manager will have overall responsibility for the operational leadership, quality, performance and contract delivery of both the LB Newham Core and the Intensive Support Accommodation contracts. The role will ensure a joined-up support pathway for residents with low, medium, high and complex support needs, promoting safety, stabilisation, independence, move-on and long-term tenancy sustainment.

The post-holder will lead staff teams to deliver high-quality, trauma-informed, strengths-based and person-centred support for vulnerable single homeless adults, including residents with multiple disadvantage, high levels of risk and complex support needs.

The role will set, monitor and embed clear resettlement and support standards, ensuring residents receive consistent assessment, support planning, risk management, move-on preparation and tenancy sustainment support.

The role will be accountable for safeguarding, housing management, performance reporting, quality assurance, partnership working, commissioner confidence and continuous service improvement.

What makes this role different

• Lead the full move-on journey, from pre-tenancy preparation to sustaining community accommodation, ensuring residents receive timely, effective support.

• Combine trauma informed support, tenancy sustainment, homelessness prevention, partnership working and values-led leadership to help residents build independence.

• Work with Resident Services, Intensive Housing Management team. landlords, commissioners and agencies to prevent repeat homelessness and improve outcomes.

• Lead with purpose, strengthen practice and model a learning culture rooted in Growth, Inclusion, Collaboration and Compassion.

The role will require participation in the on-call rota and occasional evening and weekend work in line with service needs.

RESPONSIBILITIES & ACCOUNTABILITIES

Key Responsibilities

• Lead the delivery supported accommodation contracts in line with commissioner expectations, contract requirements, organisational policies and agreed performance standards.

• Provide clear management oversight of service quality, safety, safeguarding, risk, incidents, complex cases and escalation.

• Ensure residents receive effective assessments, risk management, support planning, move-on planning and outcome-focused reviews.

• Set and maintain clear resettlement standards across the service, ensuring residents are supported to develop independent living skills, secure appropriate move-on options and sustain accommodation after leaving the service.

• Ensure support standards are consistently applied, including timely assessments, person-centred support plans, regular key work, outcome-focused reviews, accurate case recording and clear escalation of risk or non-engagement.

• Promote trauma-informed, strengths-based and psychologically informed practice across the service.

• Work closely with the Intensive Housing Management team to oversee housing-related support, including referrals, placements, rent accounts, Housing Benefit claims, arrears prevention, voids, licence or tenancy obligations, move-on and tenancy sustainment.

• Ensure the intensive supported accommodation service provides safe, responsive and proportionate support for residents with complex needs and high levels of risk.

• Monitor performance against contract indicators, including outcomes, safeguarding, engagement, rent accounts, move-on, tenancy sustainment, voids and resident feedback.

• Prepare accurate reports, evidence and performance commentary for commissioner monitoring, audits, inspections and service reviews.

• Lead, develop and support staff to work as one team while maintaining service-specific boundaries, contractual standards, professional accountability and Your Place values.

• Maintain effective staffing arrangements, including cover for key working, weekend, out-of-hours and intensive provision requirements.

• Build strong partnerships with commissioners, Adult Social Care, health services, substance misuse services, criminal justice partners, housing providers and community agencies.

• Use service data, resident feedback and quality assurance activity to drive improvement, demonstrate impact and evidence value for money.

• Work closely with the Quality Assurance Manager and Impact Manager to use performance data, quality assurance findings, resident feedback and outcome measures to identify trends, strengthen practice and drive continuous service improvement.

• Work flexibly to respond to urgent operational issues, safeguarding concerns, incidents, commissioner requests and service pressures.

• Embed person-centred practice and meaningful co-production with residents, ensuring services are shaped by lived experience and aligned with Your Place values of Growth, Inclusion, Collaboration and Compassion

PERSON SPECIFICATION

The successful candidate will bring the experience, knowledge, leadership skills and values needed to manage high-quality supported accommodation services and contribute effectively to the wider Your Place team.

Essential Criteria

• Experience managing or supervising staff in supported housing, homelessness, social care, community support or a similar setting.

• Ability to lead change, improve practice and support staff through service development.

• Experience supporting vulnerable homeless adults, rough sleepers or people facing multiple disadvantage.

• Strong understanding of risk, safeguarding, trauma, mental health, substance misuse, tenancy sustainment and move-on barriers.

• Experience leading services that manage challenging behaviour, anti-social behaviour, safeguarding concerns, tenancy breaches, arrears or complex risk.

• Experience of contract management, performance monitoring, quality assurance, reporting and service improvement.

• Good understanding of housing management, including arrears, voids, tenancy or licence breaches, maintenance, health and safety, and property-related risk.

• Ability to analyse performance information, identify risks and trends, produce clear reports and use data to drive improvement.

• Experience building constructive relationships with commissioners, statutory services, voluntary sector partners and internal stakeholders.

• Knowledge of person-centred, strengths-based, trauma-informed and psychologically informed support.

• Knowledge of safeguarding adults, mental capacity, confidentiality, professional boundaries, data protection, equality and diversity, and complaints handling.

• Excellent written and verbal communication skills, including clear reports, briefings and monitoring returns.

• Commitment to resident involvement, co-production, equality, diversity, inclusion and anti-discriminatory practice.

Desirable Criteria

• Experience managing commissioned homelessness or supported accommodation contract.

• Experience working within or alongside London local authority homelessness pathways.

• Experience of managing voids, referrals, move-ins, move-outs and partnership-based accommodation arrangements.

• Experience of using Home Star, In-Form, Pyramid or equivalent systems to monitor support, tenancy sustainment, risk, outcomes and case recording.

• Experience preparing for audits, inspections, commissioner reviews or contract monitoring meetings.

• Experience leading services through mobilisation, remodelling, restructure or improvement planning.

Aptitude and Behaviours

confidently use performance data, resident feedback and quality assurance learning to improve outcomes and value for money.

Provides values-led leadership and communicates clearly with staff, residents, commissioners and partners.

Use written, numerical and performance information to make sound, accountable and compliant decisions.

Involving and Including Embeds resident involvement and promotes dignity, choice, equality, inclusion and cultural competence.

Build and develop a high-performing team through clear direction, supervision, support and accountability.

Appointment is subject to an enhanced DBS check, satisfactory references and the right to work in the UK

PURPOSE OF POSITION

This role is responsible for delivering a high-quality, trauma-informed and gender-informed support service for women living in the Complex Needs service. The post-holder will hold a caseload of women residents who may be experiencing multiple disadvantage, including homelessness, rough sleeping, domestic abuse, mental ill health, substance use, exploitation, offending histories, social isolation and complex trauma.

The Women’s Support Worker will provide persistent, compassionate and practical support to women who may find it difficult to trust services, sustain engagement or accept support consistently. The role requires someone who can build safe, respectful relationships at the woman’s pace, while maintaining clear professional boundaries and supporting women to stabilise, feel safer, reduce risk and work towards their own goals.

The post-holder will work as part of the wider frontline support team, leading on support planning, advocacy and multi-disciplinary working for women residents. They will also support colleagues’ day to day to apply gender-informed practice, strengthen engagement with women and ensure support is coordinated, responsive and centred on women’s safety, choice and wellbeing.

This role forms part of a seven-day rota and will include some evening and weekend working.

WHY THIS ROLE IS DIFFERENT

This specialist frontline role is for someone who wants to make a real difference with women who have experienced exclusion, trauma and barriers to support. You will hold a focused caseload, build trust and coordinate support that helps women feel safer, more connected and able to move forward.

At Your Place, you will join a values-led organisation committed to ending homelessness and providing safe, supportive accommodation. You will be supported through reflective practice, team learning and collaboration with colleagues, managers and partners.

This role gives you the opportunity to shape gender-informed support across the Complex Needs service. You will support colleagues with engagement, risk, safety and advocacy, while keeping women’s voices, choices and experiences central to support planning. Our Values in this role:

• Compassion: We meet women with empathy, patience and respect.

• Inclusion: We value women’s identities, experiences and voices.

• Collaboration: We work with women, colleagues and partners to reduce risk and improve outcomes.

• Growth: We support women, colleagues and services to learn, develop and build on strengths.

RESPONSIBILITIES & ACCOUNTABILITIES

• Deliver safe, consistent and high-quality support to women living in the Complex Needs service.

• Hold and manage a caseload of women residents, ensuring support plans, risk assessments and safety plans are clear, current and outcome focused.

• Lead on casework, advocacy, support planning and reviews, ensuring agreed actions are followed through and progress is recorded.

• Build trusting, persistent and professional relationships with women who may be difficult to engage, distrustful of services or reluctant to accept support.

• Use trauma-informed, gender-informed, strengths-based and motivational approaches to assess needs, plan support and promote positive change.

• Assess, monitor and respond to safeguarding concerns, risk, incidents, non-engagement and changes in presentation, escalating concerns appropriately.

• Coordinate multi-agency support with health, mental health, substance misuse, domestic abuse, criminal justice, adult social care, housing, police and specialist women’s services.

• Lead or contribute to MDT meetings and case discussions, ensuring clear actions, accountability and follow-up to reduce risk and improve outcomes.

• Promote women’s safety, recognising risks linked to trauma, exploitation, coercion, abuse, unsafe relationships, rough sleeping and homelessness.

• Support women to access healthcare, benefits, mental health support, substance misuse services, advocacy, legal advice, education, training and meaningful activity.

• Support the wider frontline team to apply gender-informed approaches in day-to-day casework, engagement, risk management and safeguarding practice.

• Respond to referrals, ensuring eligibility, risks and support needs are clearly understood and recorded.

• Maintain accurate, timely and high-quality records of casework, support activity, safeguarding actions, risk, outcomes and multi-agency communication.

• Work within Your Place policies and procedures, including safeguarding, equality and diversity, data protection, health and safety and professional boundaries.

• Contribute to reflective practice, team learning and service improvement within a Psychologically Informed Environment.

PERSON SPECIFICATION

The requirements below set out the experience, knowledge and personal qualities needed for this role. We welcome candidates with relevant direct experience, education, training or lived understanding of the issues affecting women with complex needs.

Experience, education and knowledge

• Experience of supporting women or adults experiencing multiple disadvantage, complex needs, homelessness, rough sleeping, trauma, domestic abuse, mental ill health, substance use, exploitation or social exclusion.

• Relevant education, training or qualification in women’s support, trauma-informed practice, safeguarding, domestic abuse, mental health, substance use, social care, psychology, criminology, housing, homelessness or a related field.

• Experience of building trust with people who may be difficult to engage, inconsistent in contact, distrustful of services or reluctant to accept support.

• Experience of holding or contributing to a caseload, completing support plans, risk assessments, safety plans, reviews and case notes.

• Understanding of safeguarding, risk management, professional boundaries, confidentiality, equality and diversity, and data protection.

• Awareness of multi-agency working and the role of health, mental health, substance misuse, domestic abuse, criminal justice, adult social care, housing and specialist women’s services.

Skills and abilities

• Ability to provide trauma-informed, gender-informed, strengths-based and practical support.

• Ability to assess risk, respond to safeguarding concerns and escalate appropriately.

• Ability to advocate for women and coordinate support with colleagues and external partners.

• Ability to communicate clearly, build professional relationships and maintain boundaries.

• Ability to manage a caseload, prioritise work and keep accurate records.

• Ability to support women to access services, build confidence and take realistic steps towards safety, stability and independence.

• Good IT skills, including Microsoft Office and case management systems, or willingness to learn.

Personal qualities

• Compassionate, non-judgemental and respectful, with a strong commitment to supporting women affected by homelessness, trauma and multiple disadvantage.

• Patient, persistent and able to build trust at the woman’s pace.

• Reflective and open to learning, supervision, feedback and development.

• Calm and professional when responding to challenging, high-risk or emotionally demanding situations.

• Able to work independently while contributing positively to a wider frontline team.

• Committed to Your Place values of Compassion, Inclusion, Collaboration and Growth.

Desirable

• Experience in a women-only service, complex needs accommodation, rough sleeping pathway, domestic abuse service or specialist homelessness service.

• Experience using In-Form or a similar case management system.

• Knowledge of local services and pathways for women experiencing homelessness, domestic abuse, mental health needs, substance use or exploitation.

Offer of this role is subject to satisfactory DBS and employment checks being completed before starting employment.

Role: Engagement Advice Worker – Better Together Service

Location: Lambeth, London (Community-based with flexible working)

Package: Generous Pension (7% Employer Contribution) | 26 Days Annual Leave + Bank Holidays (rising to 31 days) | Kind, Inclusive Culture

Why Join Age UK Lambeth?

At Age UK Lambeth, we believe getting older should be celebrated, not sidelined. We exist to challenge the stigma of ageing, tackle social isolation, and make sure older adults get the right support at the precise moment they need it.

We’re a learning space, not a knowing space, which means we listen, adapt, and build real relationships with our community. If you are passionate about empathy, human connections, and driving meaningful local change, you’ll fit right in.

The Role: What You’ll Be Doing

Gambling-related harm often goes unnoticed, carrying a heavy stigma for those affected—both directly and indirectly (affected others). Through our Better Together service, you will be on the frontline of changing that narrative in Lambeth.

This role is a dynamic blend of proactive community engagement and impactful, one-to-one support.

Community Engagement and System Change

• Meet people where they are: Take our message straight into the heart of Lambeth—visiting barbershops, faith groups, sports venues, shopping centres, and local cultural hubs.

• Build local alliances: Partner with community leaders, residents, and local organisations to spark open conversations, break down stigma, and drive referrals.

• Educate and inspire: Deliver lively presentations, host information sessions, and help run conferences to train local professionals and raise public awareness while helping to normalise conversations about gambling harms so they are easier to recognise, prevent, and seek support for.

Personalised, Strengths-Based Support

• Provide 1:1 tailored advice: Work directly with adults impacted by gambling harm to identify their strengths, set personal goals, and rebuild their wellbeing.

• Offer holistic social prescribing support: Guide clients toward specialist care (such as the NHS Primary Care Gambling Service) while helping them navigate connected challenges like housing, debt, loneliness, and mental health.

What You’ll Bring to the Team

• Outreach Expertise: Proven experience stepping out into the community, running outreach activities, and speaking confidently to audiences of all sizes.

• Relationship Building: Natural networking skills with a knack for establishing trust with community groups, residents, and multi-agency partners.

• Caseload Management: The ability to work independently, manage shifting priorities, and adapt seamlessly as our service grows.

• Clear Communication: Warm, engaging interpersonal skills paired with clean, accurate record-keeping.

• Empathy & Drive: A genuine commitment to person-centered support and outcome-focused work.

• Energy & Enthusiasm: Bring warmth, energy, and a positive spark to every interaction, making conversations engaging, memorable, and impactful.

Please don’t worry if you do not have experience working with those affected by gambling, Age UK Lambeth will provide full training including Level 2 under the “Don’t Gamble With Health” programme.

Why You’ll Love Working Here

• Strong Financial Support: Generous pension plan with a 7% employer contribution.

• Work-Life Balance: 26 days of annual leave (plus public holidays), increasing to 31 days after 5 years.

• A Culture That Cares: Join a supportive, warm team that puts kindness and flexibility at the core of everything we do.

How to Apply

To apply via Quick Apply, please submit:

1. Your updated CV

2. A brief cover letter

3. Short answers to our 4 application questions (max 250 words per question)

A Quick Note on Using AI:

We want to hear your voice! While tools like ChatGPT can be helpful for brainstorming, over-relying on them can make your application sound generic. We strongly encourage authentic, personalised answers so we can get to know the real you and understand your unique passion for this role.

Head of Fundraising
Salary:£50,798 FTE per annum
Contract:Fixed term to 28 February 2027
Hours:Full time, 35 hours per week (four days considered)
Location:Hybrid, with flexibility for candidates across the UK and attendance in London for key meetings and collaborative activities where appropriate.

Reporting to:Interim Executive Director

Help shape the future of environmental justice

AtWen, we believe that women, communities and the planet flourish when society is equitable, collaborative and caring. Our work sits at the intersection of women's lives, health, environmental justice and climate action, supporting communities to create lasting change while influencing the systems that shape our world.

We are entering an exciting new phase of growth, with ambitious plans, strong funding relationships and opportunities to expand our impact. We are looking for an exceptionalHead of Fundraisingto lead our fundraising strategy, strengthen existing partnerships and develop new sources of income that will help us achieve our vision.

This is a newly created senior leadership role with genuine ownership and the opportunity to leave a lasting legacy by strengthening fundraising systems, building organisational capability and shaping the future direction of income generation at Wen.

Why this role is interesting
You will:

• Lead the development and delivery of an ambitious fundraising and income generation strategy aligned with organisational priorities.
• Build and manage a strong funding pipeline across trusts, foundations, statutory, lottery, philanthropic and partnership income streams.
• Develop compelling funding propositions and personally lead major applications and bids.
• Identify new income opportunities and grow sustainable revenue across a diverse portfolio.
• Build strong relationships with funders, partners and key stakeholders, acting as an influential ambassador for Wen.
• Lead grant management, reporting, renewals and funder stewardship across the organisation.
• Develop robust fundraising systems, processes and forecasting to support long-term growth.
• Support and develop colleagues, helping to build fundraising confidence and capability across the organisation.
• Work closely with the Executive Team and Board to provide clear visibility of income performance, opportunities and strategic priorities.

We're looking for someone who brings

• A strong record of securing significant grant funding and developing successful fundraising strategies.
• Experience developing and managing funding pipelines, funder relationships and sustainable income growth plans.
• Success in securing income from a range of sources, including trusts and foundations, statutory funders and other institutional funders.
• The ability to develop compelling cases for support and translate organisational priorities into attractive funding propositions.
• Strong financial and organisational skills, including income forecasting and pipeline management.
• Excellent communication and relationship-building skills, with the confidence to engage and influence senior stakeholders.
• The ability to combine strategic thinking with hands-on delivery.
• A collaborative leadership style and a commitment to equity, inclusion, intersectional feminism and environmental justice.

Benefits

• 25 days' annual leave plus bank holidays
• Annual leave increases with service
• 6% employer pension contribution
• Employee Assistance Programme
• Training and development opportunities
• Menstrual leave
• Time off in lieu
• Flexible and hybrid working

Join us

This is an opportunity to play a pivotal role in a respected environmental charity at an exciting point in its development. You will help secure the funding, partnerships and long-term financial sustainability that enable Wen to deepen its impact and deliver meaningful change for women, communities and the environment.

We welcome applications from people of all backgrounds and particularly encourage applications from those who are underrepresented in the environmental sector. We believe that diversity of experience, perspective and identity strengthens our work and helps us better serve the communities we support.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Project Manager NCN – London

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Manager NCN – London (North-West Counties)

Location England South

£33,265 per annum (pro rata for part time)

Ref: 215REC

Full-time 37.5 hours per week – we are happy to talk flexible working  

Base: Hybrid with travel expected around North-West London Counties (Buckinghamshire, Bedfordshire and Hertfordshire)

Contract: Permanent

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region.

ABOUT THE ROLE

Team: Delivery NCN

As Project Manager for the National Cycle Network (NCN), you will lead the planning, delivery and evaluation of active travel projects across North-West London and the surrounding counties. . This role brings together project management, technical knowledge, community engagement and strategic thinking to help improve the National Cycle Network and associated infrastructure. You will work closely with colleagues, local authorities, community groups and other partners to deliver projects that create positive, sustainable outcomes for people and places. The role requires strong organisation, clear communication and the ability to manage multiple priorities while building effective relationships with a range of stakeholders.

Around 500 million walking, wheeling and cycling journeys are made on the National Cycle Network each year, helping connect people, communities and the places that matter most to them. The Walk Wheel Cycle Trust created the National Cycle Network through collaboration with communities, volunteers, supporters and hundreds of organisations across the UK. As custodians of the network, we are responsible for maintaining and improving it while shaping a long-term vision for its future. Our goal is to make walking, wheeling and cycling safer, more accessible and more inclusive, enabling more people to choose active travel as part of their everyday lives.

What You’ll Be Doing

• Lead the delivery of National Cycle Network infrastructure projects, overseeing design, construction and implementation from planning through to completion.
• Build and maintain strong relationships with external partners, working collaboratively to develop and deliver projects identified within the Network Development Plan.
• Support the development and growth of the project pipeline by identifying opportunities and helping to progress projects from concept to delivery.
• Share knowledge, insights and project updates through clear reports and presentations, helping to inform, engage and influence key stakeholders and partners.

This role is ideal for someone who enjoys hands-on project management, is passionate about walking, wheeling and cycling and wants to join us in our mission to improve the National Cycle Network.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Degree or equivalent qualification in a relevant subject, together with at least 2 years of relevant work experience, or at least 5 years of experience working in transport, urban planning, active travel, sustainability or a related field.
• Good understanding of active travel infrastructure, including key principles, standards and best practice for walking, wheeling and cycling projects.
• Experience managing projects and working within established project management frameworks, including planning, monitoring progress and delivering outcomes.
• Experience supporting business development activities, including identifying opportunities, contributing to bids and proposals, and assisting with budget preparation and resource planning.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open‑minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees

• Option to buy an extra week of annual leave (pro-rata for part-time employees) 

• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 

• Bike, computer and season ticket loans 

• Discount benefits 

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London).

• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay 

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 07 September 2026
• Interviews will be held via Microsoft Teams during the week of 21 September 2026. To apply, please complete our online application form.
• We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process.
• Adjustments are available throughout the application process.

If you are committed to providing holistic and person-centred support to your clients, and making a real difference in people’s lives, we may be the perfect fit for you!
We have an exciting opportunity to join our fantastic ACN team, as an Advocacy and Complex Needs AdvisorcoveringStaffordshire and Shropshire.

The Royal British Legion’s Advocacy and Complex Needs Service operates across the UK, offering holistic support to veterans facing complex and often isolating challenges.
Our Advisors directly support beneficiaries experiencing homelessness, mental health challenges, issues relating to alcohol and substance use, behavioural addictions, domestic abuse, involvement with the criminal justice system, and other circumstances that may affect the safety and wellbeing of adults, children and their families.

Your work will empower the Armed Forces community to achieve their potential and lead more fulfilling lives.

We have a number of vacancies across our Advisor team as we are delighted to be enhancing our service offering by increasing the size of our team and adding additional Advisor posts to provide more responsive support to our beneficiaries. If you are interested in this role in a different location, please do take a look at our Careers page for more vacancies.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to the Advocacy and Complex Needs Manager for the region, key responsibilities will include:

- Complete effective and efficient case management of circa 20 complex beneficiary cases; ensuring case records are maintained, accurate and up to date.

- Complete visits with beneficiaries in their homes to assess need, build and maintain positive, professional relationships, build engagement, review progress and provide practical, person-centred support.

- Work holistically with beneficiaries to explore their full range of needs, identify and agree their priorities, and develop a clear, person-centred support and action plan.
- Provide specialist advice and advocacy, identify appropriate statutory and external services, including mental health, addiction and substance misuse, and housing services, and support beneficiaries with referrals.
- Work collaboratively with beneficiaries and partner agencies to overcome barriers, coordinate support around agreed priorities, and provide practical and motivational support throughout.

Face to face work with beneficiaries is an important part of the role, and the successful candidate will need to be able to travel across the designated area to meet beneficiaries in their homes or other appropriate community locations (travelling within working hours). You must live within the Staffordshire or Shropshire area. Other periodic travel will be required for team meetings.

The successful applicant will require a DBS check at Enhanced level to be undertaken as part of pre-employment checks.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit ourCareers Pageto discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.

Purpose of the Role

The Sessional Leader in Charge is responsible for leading youth club sessions, overseeing staff and volunteers, and ensuring that young people experience a safe and engaging environment. You will plan and deliver creative and developmental activities, support young people’s personal growth, and represent The OBC to partners and funders.

Key Responsibilities

● Session leadership including safeguarding and safety at all times

● Relationship building with young people aged 7 to 19 plus

● Programme planning using the NYA Youth Work Curriculum

● Personal and social development including referrals to external agencies

● Team management of sessional staff and volunteers

● Monitoring and reporting including participation data and outcomes

● Impact reporting through written reports and case studies

● Equality and inclusion across all sessions

● External representation on behalf of The OBC

Person Specification

Experience working with young people in youth work, education or community settings - Essential

Strong leadership and communication skills - Essential

Understanding of safeguarding and child protection - Essential

Ability to plan and deliver inclusive and engaging sessions - Essential

Youth Work qualification at Level 3 or above, or equivalent experience - Desireable

Knowledge of Southwark and issues affecting local young people - Desireable

Current First Aid and or Safeguarding certification - Desireable

Advice & Navigation Manager

6-Month Fixed-Term Contract (potential to extend)
28 hours per week (4 days)
Hybrid Working | North London
£30,310 per annum (pro rata salary based on £37,887 FTE)
ASAP Start
Subject to an Enhanced DBS check

A community-focused charity is seeking an experienced Advice & Navigation Manager to lead and develop a busy frontline service supporting individuals experiencing poverty, health inequalities, social isolation, housing challenges and other forms of disadvantage.

This is an excellent opportunity for an experienced service manager with a strong background in casework oversight, safeguarding, service quality and team leadership. Managing a team delivering advice, navigation and social prescribing support, you will ensure residents receive high-quality, person-centred services that make a genuine difference to their lives.
The Role A key focus of this position is the oversight and management of complex casework. You will ensure effective triage, caseload allocation, case progression and closure, supporting staff to deliver safe, timely and impactful interventions.

Alongside day-to-day service management, you will provide leadership to a team of advice workers, social prescribing practitioners and volunteers, ensuring high standards of practice, compliance and safeguarding. You will also work closely with health partners, statutory agencies and community organisations to strengthen referral pathways and improve outcomes for residents.

Key Responsibilities

• Lead the delivery of advice, navigation and social prescribing services.
• Oversee casework management, including referrals, triage, caseload allocation, quality assurance and case progression.
• Support staff with complex cases, safeguarding concerns and complaints.
• Line manage and develop a team of frontline staff and volunteers through supervision, coaching and performance management.
• Ensure compliance with safeguarding, data protection, health and safety and organisational policies.
• Monitor service performance, outcomes and impact, using data and insight to support continuous improvement.
• Build and maintain effective partnerships across health, local authority and voluntary sector organisations.
• Contribute to reporting, service planning and the delivery of contractual and funding requirements.

About You We are looking for someone who can demonstrate:

• Significant experience managing advice, navigation, support, advocacy or community-based services.
• Strong experience overseeing complex casework involving vulnerable or disadvantaged individuals.
• Experience managing or supporting social prescribing, community health or welfare advice services.
• A thorough understanding of safeguarding, risk management and professional boundaries.
• Experience leading, supporting and developing teams through effective supervision and performance management.
• A track record of working in partnership with health, statutory and voluntary sector organisations.
• Experience using data and service insight to improve performance and demonstrate impact.
• Excellent communication, organisational and stakeholder management skills.

Desirable Experience

• Social prescribing within primary care or community settings.
• Service development, improvement or change management.
• Leading hybrid or community-based teams.
• A relevant qualification in advice, health, social care or management.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job title: Finance and Operations Officer

Manager: Head of Finance

Location:  London

Salary: Starting salary £30,500 (Salary band: £30,500 to £33,500 inclusive of London weighting)

Hours: Full time, 37.5 hours per week

Contract: Permanent

Overall purpose

As the Finance and Operations Officer, you will play a key role in making sure the charity’s expenditure is well managed, accurately recorded, properly authorised and fully auditable. The post holder will have day-to-day ownership of purchase ledger processing, supplier payments, staff and client expenses, payment runs and expenditure controls. They will ensure that all expenditure is coded correctly, supported by appropriate documentation, treated correctly for VAT and recorded in line with internal policies, accounting requirements and funder restrictions.

The postholder will work closely with the Head of Finance and colleagues across the organisation to make expenditure processes clear, efficient and well controlled. This includes supporting staff to understand purchasing, expenses, authorisation and supplier processes, and helping teams to manage spending in line with budgets, funding restrictions and organisational procedures. The role also includes practical operational support, helping to make sure colleagues have the equipment, technology set-up, office resources, basic systems access and clear guidance they need to do their jobs effectively and safely. This will include creating and maintaining guidance that helps the organisation run smoothly, such as office guidance, health and safety information and equipment policies.

You will also be expected to contribute to and uphold our outstanding culture by living and demonstrating our values of being mission-led, welcoming, entrepreneurial and collaborative.

Key responsibilities 

Finance responsibilities — expenditure focus (65%)

· Process purchase invoices, staff expenses and client payments accurately and promptly, ensuring all expenditure has the correct approval, coding, VAT treatment and supporting documentation.

· Maintain day-to-day ownership of the purchase ledger, ensuring supplier accounts are accurate, up to date and reconciled where needed.

· Ensure staff and client expenses are captured and recorded accurately, comply with the relevant expense policy and are paid in a timely manner.

· Prepare supplier, staff and client payment runs ready for approval and payment by the finance team.

· Verify supplier details and changes to bank details in line with finance controls, escalating any concerns or unusual activity.

· Support checks on expenditure completeness, including identifying missing invoices, outstanding approvals, unprocessed expenses and unmatched payments.

· Support month-end expenditure processes, including reviewing expenditure coding, posting accruals and prepayments, and helping to ensure the monthly income and expenditure position is accurate by agreed deadlines.

· Allocate shared costs across cost centres and projects, ensuring expenditure is coded accurately and consistently

· Reconcile expenditure-related control accounts and third-party platforms where relevant, ensuring differences are investigated and resolved promptly.

· Ensure fundraising platform fees are recorded properly alongside income from those platforms.

· Work with budget holders to resolve expenditure queries and improve the quality of coding, descriptions and supporting information.

· Work with the Head of Finance to help colleagues understand purchasing, expenses, authorisation, supplier set-up and other expenditure processes.

· Undertake expenditure control activities, including checking supplier set-up, verifying supplier detail changes, reviewing payment evidence and supporting compliance with delegated authorities.

· Provide support for income processing where needed, particularly where this links to restricted fund expenditure, funder evidence or month-end processes.

· Support year-end audit by preparing expenditure evidence, responding to sample requests and ensuring finance records are complete and easy to trace.

· Support ad hoc finance projects, including improvements to expenditure processes, system changes and policy or procedure updates.

· Maintain and regularly update the organisation’s asset register, mobile phone inventory and user allocation records.

· Identify and implement improvements to finance and operational processes to strengthen controls, improve efficiency and enhance user experience.

· Work collaboratively with operational teams to review outstanding financial items, resolve queries and improve compliance with finance procedures.

Operational responsibilities (35%)

· Act as the secondary administrator for Vodafone services, maintaining user records, managing SIM allocations, coordinating account changes, resolving supplier queries, and reviewing monthly charges.

· Coordinate the procurement, allocation and recovery of company equipment, including laptops, headphones, mobile phones, monitors and other IT assets, ensuring records and costs are accurate.

· Monitor contracts, usage and costs linked to operational platforms, telecommunications and office services, highlighting issues or opportunities for savings.

· Support onboarding and offboarding by ensuring equipment, access requirements and related records are in place, returned or updated promptly.

· Ensure operational records, policies and procedures linked to expenditure, assets and procurement remain accurate and up to date.

· Create and maintain practical guidance, policies and procedures that help the organisation run smoothly, including office guidance, health and safety information and equipment policies.

Refugee Action is looking for a Head of Fundraising, Brand & Insight to lead a critical area of our work.

Salary: £53,460 starting salary (salary range will increase to max £61,429 via the length of service) plus £4,324 Inner London Weighting if based in London per annum. 

Contract: Permanent

Hours: Full-Time 35 hours per week (excluding lunch breaks)

Location: Any Refugee Action Office (London, Manchester or Bradford). We will consider UK-based hybrid working options.

Responsible to: Chief Executive   

Responsible for: Public Fundraising & Brand Lead, Major Partnerships Lead, Data & Insight Lead

About Refugee Action 

We exist to defend the right of refugees, fighting the hostility that has a devastating, daily impact on refugees and our communities.  We do this with life changing support and system changing campaigns that bring us all closer to safety, dignity and hope.

Our vision is that every refugee seeking safety in the UK can thrive as part of a welcoming, anti-racist society.

It's an exciting time to be part of Refugee Action as we embark on a new Theory of Change as part of our seven-year strategy. At this critical moment, with anti-migrant sentiments on the rise, openly racist rhetoric and policies being espoused, we believe the best hope for real change will come from strong, connected movements that are skilled, united, and influential, with lived experience meaningfully at the centre. You can read more about what we do here.

About the role

You will lead Refugee Action's Fundraising, Brand and Insight department, building and delivering a sustainable programme that raises significant income from major partnerships and public fundraising.

The organisation has been through a period of change, and this role is central to leading the department through the transition by creating clarity, stability and shared purpose – restoring confidence, establishing clear ways of working, developing a compelling case for support and embedding a culture of proactive new business development.

You will take ownership of rebuilding the department’s foundations – setting direction, defining processes, and creating the conditions for high performance. The role will develop and promote a collaborative and inclusive team culture that builds resilience and celebrates success, with a focus on learning and well-being.

The role can be based in any of our offices: Manchester, London or Bradford, with extensive options for WFH.

About you

You are a self-starter and a builder – someone who takes pride in leaving teams stronger than you found them. You'll be energised rather than daunted by stepping into a department, with an organisational income profile of £4.5m - £5m per year.  You’ll be leading a department that needs direction and renewed momentum, following a recent organisational restructure and change, as we move into delivering a new strategy.

You will bring significant leadership experience across a range of relevant areas of public fundraising and major partnerships, and you'll be comfortable influencing senior stakeholders internally and externally.

Whether you have experience of income generation for the refugee and migration cause or not, you will have a strong drive towards social justice, recognising how fundraising can be a tool for challenging oppression and injustice. You will have strong anti-racist values and a commitment to centring and empowering people with lived experience, rather than approaches that are extractive or dehumanising. 

To succeed in the role, you will need to demonstrate:

• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it
• Commitment to anti-racism and to working to remove the barriers to power facing people with lived experience
• Commitment to the principles of confidentiality, impartiality and equality and equity of opportunity.
• Strong track record in developing significant income growth strategies and delivering results
• Strong understanding of the fundraising and digital landscape
• Knowledge and understanding of building programmes to acquire, retain, and upgrade donors through a range of channels and techniques
• Proven ability to build, support and motivate high-performing teams to achieve results, including though times of organisational change
• Experience of working collaboratively with a leadership team on strategic direction, risk management and governance
•  Knowledge and experience in identifying and cultivating high-value fundraising prospects.
• Understanding of brand development, with the ability to manage the effective and consistent use of an organisation’s visual and verbal identity.
• Experience in leading managing and developing staff, with strong people coaching, development and management skills.

Those with lived experience as a refugee are particularly encouraged to apply 

Closing date: 23:59 on Wednesday 16th September 2026

Interviews: Monday 28th and Tuesday 29th September 2026 (on Zoom)

Are you looking for an exciting interim opportunity? Do you have experience in financial modelling? Are you a string user of Power BI.

My client is seeking an interim Senior Finance Business Partner (FP&A) to join their Commercial Finance team, partnering with key stakeholders to ensure the delivery of high-quality outcomes and impactful financial decision-making.

A key focus of this role is financial modelling - looking for someone who has experience of presenting to senior stakeholders, relevant business and financial reporting, alongside strong planning, budgeting and forecasting capability.

Main Responsibilities:

• Build strong relationships with senior stakeholders
• Conduct complex analysis and provide commercial insights to improve decision quality
• Presenting at a senior level and ability to explain in a straightforward way
• Confidence and credibility to influence senior stakeholders as well as strong cashflow experience.

My client is looking for:

• ACA/ACCA/CIMA or relevant qualification
• Experience of using Power BI
• Experience of presenting findings and reports to board level
• Strong cashflow experience and a good level of modelling experience

My client can offer a flexible approach to working, with 3 days a week going into the office based in central London and the rest working remotely. There is also a strong opportunity for this role to get extended.

Applications are under constant review and the post can close early if the right candidate is found. Please apply immediately if this role is of interest.

Location: Central London, hybrid (3 days per week on site)
Contract: Temporary, 3 months (with the possibility of extension)
Hours: Full-time, 35 hours per week
Salary: £17 per hour (+ holiday pay) (circa £31,000 salaried equivalent)
Start Date: ASAP

Prospectus is proud to be supporting our client, a national children's charity, in their search for a temporary Finance Officer (Accounts Payable). The role offers a fantastic opportunity for an experienced finance professional to utilise and refine their skillset in an impactful organisation.

The role is focused on accurate and timely processing of invoices, payments, expenses, and reconciliations, supporting strong financial controls and the smooth day-to-day operation of the finance function.

Key Responsibilities:

• Supporting the accounts payable function with timely and accurate processing of supplier invoices, payments, expenses, and journals, including acting as the primary contact for queries.
• Maintaining strong financial control through supplier and bank reconciliations, payroll payment administration, and the upkeep of accurate financial records.
• Ensuring efficient day-to-day finance operations and ensuring integrity of processes and reconcilliations.

Key Requirements:

• Recent, relevant finance/accounts payable experience in a similar role within a not-for-profit or charitable organisation.
• Excellent interpersonal and communication skills, with the confidence to build strong stakeholder relationships.
• High level of organisation and attention to detail, with the ability to manage competing priorities and deadlines.
• Collaborative and proactive approach, with the capability to work both independently and in a team.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.

Permanent 35 hours per week (open to flexible working) £45,900 per annum This role will be home based (with a requirement to travel to our workspaces as and when required)Benefits include but not limited to:

-36 days holiday inclusive of bank holidays going up with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension contributions

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:

The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.Our People, Culture, and Transformation domain is dedicated to creating an exceptional experience for our people and volunteers. We bring together strong people practices, modern digital tools, and meaningful data insights to build the skills, systems, and culture that help everyone thrive. By joining us, you'll contribute to shaping an organisation that is supportive, forward-thinking, and empowered by both people-centred approaches and smart, connected technology, enabling The Children's Society to grow its impact and deliver on our mission.About the role:This role sits within our People, Culture and Transformation group, and within the People Partnering Team. Your role will be effectively managing people relations practice across The Children's Society, aligning with our People Experience Framework.We are currently looking for a People Experience focused ER Lead to join our dynamic, ambitious team. A key part of this role will be your ability to drive consistency and best practice across all People Relations activity, including supporting a team of HR Advisors and improving people manager capability across the organisation. Key skills and experience:Essential:

-Sound and up to date knowledge of Employment Law

-Management of complex and sensitive employment relations cases

-Development and embedding of Policies and Procedures

Desirable:

-Line Management & Team Development

-Use of data and MI in practice

-Risk identification and management

Closing Date: Friday 28th August - the advert may be closed sooner depending on the volume of applications received.

Interviews to take place on 10th and 11th September

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of employment references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.

In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.IN3.

Finance Officer (Accounts Payable)
Contract: Temporary ongoing
Location:North London
Pay Rate: £17.71 per hour
Hours: 35 hours per week
Hybrid working: 2-3 days onsite

We are seeking a Finance Officer (Accounts Payable) to join a busy finance team on a temporary basis, with the potential for the role to become permanent.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has significant hands-on experience managing purchase orders, supplier reconciliations and accounts payable processes. You'll play a vital role in ensuring supplier invoices, payments and reconciliations are processed accurately and efficiently, helping to maintain robust financial controls across the organisation.

What you'll be doing:

• Processing approximately 200 supplier invoices every fortnight
• Managing the purchase ledger and maintaining accurate supplier records
• Overseeing the purchase order process, ensuring correct authorisation and invoice matching
• Performing supplier statement reconciliations and investigating discrepancies
• Processing payment runs and maintaining accurate payment records
• Supporting weekly bank reconciliations and resolving unreconciled items
• Preparing and maintaining balance sheet reconciliations
• Processing staff expenses and corporate card reconciliations
• Monitoring finance queries and providing excellent internal and external customer service
• Supporting month-end, year-end and audit processes

What we're looking for:

• Significant charity experience in a transactional finance or accounts payable role
• Strong experience managing purchase requisition and purchase order processes
• Proven ability to complete supplier reconciliations and confidently investigate and resolve discrepancies
• Experience processing invoices, payment runs and maintaining purchase ledgers
• Experience preparing balance sheet and bank reconciliations
• Excellent data entry accuracy and attention to detail
• Strong organisational skills and the ability to manage multiple priorities
• Good communication skills and a collaborative approach
• Strong Excel and finance systems experience

Desirable

• Experience using Sage Intacct

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.