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North Paddington Foodbank (NPFB) is looking for a Triage Support Officer to join our innovative and vibrant team.
You will be the first point of contact for households in crisis situations, responsible for triaging referrals,
assessing eligibility, and ensuring residents are connected to the right support, through Crisis & Resilience
or alternative pathways.
A key part of the role is working closely with the Senior Caseworker, ensuring a strong pipeline from
triage into intensive casework. You will gather high-quality information, prepare referrals, and support
a seamless handover so that households can move quickly from crisis support into longer-term
income maximisation.
Cash First doesn’t mean cash only.
Through our Crisis and Resilience Service, you will support households using a range of flexible tools, including:
Alongside this, you will identify opportunities for early-stage income maximisation, helping households increase their income, stabilise their situation, and build long-term financial resilience and independence.
A CV and covering letter/personal statement are essential for this vacancy. Applications without these will not be considered.
The client requests no contact from agencies or media sales.
OUR ORGANISATION:
Womankind Worldwide is a global women’s rights organisation working in partnership with women’s rights movements and organisations to transform the lives of women and girls. We strengthen and support women’s movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women’s voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be located either in Kenya or the UK. You must have the right to work in Kenya or the UK to apply for this role, in line with the laws and regulations of these countries.
ROLE PURPOSE:
The Policy and Advocacy team within Womankind influences a transformative, feminist agenda for change in solidarity with movement partners and allies. This is a full-time, fast-paced subject matter expert role that leads the organisation’s partner centred and evidence-based advocacy in UK and Global Advocacy forums, from a decolonial feminist lens, in line with Womankind’s 2030 strategy. Additionally, the role supports partner advocacy related learning & exchange, and capacity strengthening for partners based in all of Womankind’s focus countries and co-leads work on advocacy related knowledge products.
AREAS OF RESPONSIBILITY:
1. Strategic Leadership & Positioning
Leads Womankind’s evidence based advocacy and strategic engagement in global, regional & UK Policy forums from a decolonial feminist lens. This includes:
Formulation of Womankind’s UK & Global advocacy plans, and execution of key deliverables based on thorough advocacy mapping processes.
Planning and engaging in side and parallel events.
Identifying key advocacy messages and supporting partner engagement/participation.
2. Feminist Research & Knowledge Production
Drives the conceptualisation, decolonial feminist framing, review, and strategic dissemination of knowledge products in alignment with advocacy priorities per the organisation’s Strategy 2030 and relevant sub-strategies including the feminist partnerships and influencing sub-strategies.
3. Partner Support, Learning and Exchange
Proactively supports partner influencing and advocacy skills strengthening where necessary and appropriate, in line with available organisational resources.
Identifies, plans and executes strategic in-country, transnational and cross-continental learning and exchange opportunities.
4. Programme Management
Contributes to the P&A team’s annual planning and budgeting processes.
Engages in robust monitoring, evaluation, reporting and learning (MERL). This includes contributing to the development of appropriate advocacy MERL tools, participation in institutional MERL processes.
KEY RELATIONSHIPS AND COLLABORATION:
Internal
P&A team.
Grantmaking & Partnerships Team.
Fundraising Team.
Communications team.
External
Partners.
Women’s Rights Organisations & Feminist Movement Allies.
UK Government Entities e.g. FCDO.
Regional and International Bodies.
PERSON SPECIFICATION:
Qualification and training:
A post-graduate qualification in a relevant social sciences field e.g. international development or legal studies, human rights, gender studies, or equivalent experience.
Essential Experience:
At least 5 years’ experience in the women’s rights and feminist sectors with demonstrable capabilities in strategic, partner-centred, evidence-based, decolonial feminist advocacy leadership in UK and Global Advocacy spaces.
In-depth knowledge on core women’s rights normative standards and intersectional feminist principles that guide policy and influencing work within the UK and globally. This includes how diverse women’s rights thematic areas intersect and how this is integrated into strategic influencing and advocacy.
Astute networking skills and ability to successfully build and leverage relationships with diverse partners, allies, government officials and intergovernmental bodies for strategic advocacy and influencing.
Proven track record in leading/driving knowledge production from a decolonial feminist lens including research reports, and policy briefs.
Country specific expertise in executing partner advocacy needs and learning and exchange opportunities linked to diverse women and girls in local, transnational, and cross-continental contexts.
Sound programme management skills including demonstrable experience in advocacy related MERL, annual planning and budgeting.
Demonstrable experience in direct line-management of officers, interns and volunteers in diverse and cross-cultural teams.
Desirable Experience:
Proven track record of successfully contributing to fundraising bids.
Knowledge and Skills:
An organised, strategic, credible, confident self-starter with the ability to respond in a timely way to emergent needs and opportunities in the UK or globally.
A collegial and collaborative team player who can work effectively as part of a diverse team in ways that contribute to a creative, safe, inclusive and supportive work environment.
Excellent written, verbal influencing and communication skills. Fluency in English is essential.
Proficient in use of MS Word, Excel and PowerPoint.
A flexible, creative, solutions-focused approach to problem-solving.
Strong feminist politics and analysis lens.
Understanding of and commitment to working in line with Womankind’s feminist and anti-racist stance.
Travel Requirements:
International travel and regular in-person catch-ups with UK based policy makers and civil society colleagues are essential requirements for this role. The post holder is expected to engage in reasonable international travel to fulfil their duties. This is expected to be no more than four-eight weeks per year.
Line Management:
The role holder is expected to line manage the UK/Global Policy and Advocacy Officer. They will occasionally supervise consultants, interns and volunteers as needed, in line with the work they are leading.
All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide’s Equity, Diversity and Inclusion Policy.
The role also undertakes other responsibilities not outlined above which are commensurate with a role of this nature and which have been discussed and agreed with the line manager.
About Us
The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.
We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.
We are backed by some of the most high-profile campaign and research organisations in the UK. Our members include early years provider membership bodies, parent campaign groups, early childhood experts, trade unions, the business lobby, anti-poverty campaigners and NGOs. Together, we use our collective voice and research to build public and political support for early education and childcare. And it’s worked. Thanks to the dedication of our members, early years is one of the top priorities for the government’s Plan for Change.
But our work isn’t done – we have an ambitious agenda to ‘rescue and reform’ the system, ensuring that:
This is an exciting time to join the Coalition. We have experienced significant growth in recent years and with early years firmly on the policy agenda, we expect this to continue.
We are now looking to appoint a Deputy Director to help steer that work and further drive the development of the Coalition. You will work closely with the Executive Director (ED) to lead our influencing work at the highest level, strengthening our policy platform, and ensuring we translate evidence into meaningful impact. At the same time, you will play a pivotal role in supporting a talented and experienced team and shape the continued growth of the Coalition as a charitable organisation.
About The Role
· Salary: £62,000 - £64,170 per annum FTE
We are a remote team, with most colleagues based outside London. This role requires regular access to Westminster, so you will need to be based in or within easy reach of London.
We work flexibly and understand the realities of balancing work with caring commitments. We trust you to manage your time but expect that most of your hours are worked within core office hours to fulfil the requirements of the role. To support fluent remote working, we require all staff to work on Thursdays.
This is a dual role, delivering our policy, engagement and public affairs strategy while also supporting the Executive Director to grow the Coalition as an organisation and movement. You will play a central role in shaping the Coalition’s strategy, culture and growth. This is a senior, outward-facing role, suited to someone who can think strategically, build influence at the highest levels, and remain hands-on within a small and ambitious team.
About You
You are a senior public affairs professional with a strong track record of strategic influencing and engagement to shape policy. You bring robust judgement and credibility and are motivated by the opportunity to deliver meaningful change in a high-profile policy area and may have experience on public-service reform.
You are equally comfortable setting direction and delivering through others as you are rolling up your sleeves to respond to fast-moving political developments. You are a confident relationship-builder who can operate effectively at senior levels, while working collaboratively across a diverse coalition.
You should have previous experience of managing functions and teams and working in senior leadership teams. Ideally you will be live to the challenges of working in a small, but high-impact national organisation and have experience of scaling teams and functions.
What You Can Expect To Be Doing
Person Specification
Essential
Desirable
The application process
Please apply with a CV and cover letter (no more than two pages) by the listed closing date. No agencies please. We recognise that the use of AI technologies can be useful in reducing the work that goes into job-hunting, however, we kindly request that you use your cover letter to evidence that you have understood the requirements of the role and provide examples of how you can meet the criteria.
The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.
We regret that our small team does not have capacity to provide individual feedback on every application.
Recruitment timeline
In the event that we don't receive suitable applications, we may extend this deadline and timeline.
Working together for an early education and childcare sector that delivers for our children, for parents, and for the economy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Care4Calais
Care4Calais (C4C) is a volunteer-based charity providing essential aid and support for refugees in northern France and the UK. We support through on-the-ground assistance, and advocate for a fair asylum system - including safe routes to the UK with refugee rights on arrival.
We work alongside people seeking safety to ensure access to daily essentials, and fill gaps where state support is not provided. We are here for everyone attempting to navigate the complexities of claiming asylum in the UK - providing access to justice, and practical, welcoming support. We also communicate to the public the need for action in support of refugees. Our vision is an inclusive society where people seeking safety have a safe home and a bright future free from inequality.
In northern France we operate year round from Calais, providing warm clothing, shoes, shelter, services, and assistance to refugees living in appalling conditions.
Across the UK we collect and distribute clothes and other essential items, and provide social support and interaction including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services. We are a community with the shared goals of creating a just asylum system, and a fair and welcoming society for all refugees.
Our work involves organising successful campaigns against racist UK government policies, such as the Rwanda plan and the use of barracks as accommodation for people seeking sanctuary.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the role
The UK Operations team provides essential psychosocial support to people seeking safety through practical services; such as running distributions, delivering English classes and drop ins, as well as activities to promote wellbeing such as trips and sports activities.
The UK Field Operations Manager will be responsible for managing our operations in London, working as part of the UK Field Operations Team to support large teams of grassroots volunteers to provide essential support to people seeking safety.
You will need to onboard and motivate volunteers through continuous engagement and support to ensure that proper safety procedures for effective distributions and activities are in place, well communicated, and consistently applied. The performance of each region and team needs to be regularly assessed and action taken to build capacity and skills where needed. Successful Field Operations Managers will build networks with local charities, community groups and Local Authorities to help grow and develop the operations of the local Care4Calais volunteer teams. As an operation, continuous improvement through research, learning and development of practices and policies will be critical. The successful candidate for this role will be proactive and hardworking with the ability to problem-solve and prioritise effectively. The role would suit someone who is a self-starter, a strong team player and excels working in a varied role. Candidates will need strong organisational skills and must have the ability to make numerous important and compassionate decisions each day.
You will be expected to demonstrate excellent judgement, initiative, integrity, strong interpersonal skills, and the ability to communicate with a diverse group of people. You will be part of Care4Calais’ core team in the UK and will report directly to the Chief Operations Officer.
This is a fantastic opportunity to join a highly committed team dedicated to improving the lives of those seeking safety.
Key Responsibilities
Your responsibilities will include, but will not be limited to:
Providing core operations support for Care4Calais’ operations in the UK (specifically London), working to build capacity and support volunteers in their activities. This includes supporting with setting up and running clothing distributions, drop-in sessions, trips and activities as well as supporting volunteers offering guidance and information to individuals.
Working alongside a small staff team to develop processes, procedures and documentation to support the effective running of Care4Calais’ humanitarian operations.
Attending external meetings, building and maintaining relationships with partners and key stakeholders which allow Care4Calais’ operations to continue to run smoothly and effectively.
Managing and supporting large teams of dedicated volunteers supporting people seeking safety.
Being involved in ensuring that safeguarding procedures are followed in your teams.
Volunteer onboarding and induction, and continuous volunteer management.
Develop and deliver training to volunteers.
Regular in-person visits to the volunteer teams you manage in London.
Person Specification
Essential Skills and Experience:
Clear leadership ability, with the capability to act with initiative and drive;
Proven project management skills;
Strong commitment to the rights of people seeking safety;
Commitment to Care4Calais' values and mission, including anti-racism;
Hands on, operational, dynamic and enthusiastic;
Team worker with good communication and people skills;
Self-motivated and used to managing multiple priorities to meet deadlines;
Able to build positive relationships with a range of stakeholders including those from displaced communities, Local Authorities and other charities;
Ability to respond to the fast-changing and dynamic nature of the UK asylum system, always prioritising the needs and desires of the communities we support;
Excellent verbal and written communication skills;
Ability to work on Google Workspace and Office 365.
Desirable Skills and Experience:
Experience leading and managing volunteer teams from varied backgrounds
Experience working/volunteering supporting people seeking safety
Experience in making grant applications/fundraising experience and managing budgets
Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic.
Please note: While day-to-day this is a remote role, you will be expected to conduct semi-regular visits to the local volunteer teams in the areas you manage (London). You must therefore be willing to travel, and you will be supported in doing so.
Applications
Please provide a short cover letter/personal statement that explains why you are suitable for this role and why you want to work for Care4Calais, and answer the short application questions.
The successful applicant will be provided with the induction and training needed for them to succeed in the role.
Please note that we receive a high number of applications and are a small internal team. If you do not receive a response in the first round, it means you have not been selected.
We understand that AI can be a useful tool, however we ask that you do not use it for this application as we want your application to be personal to you.
Equality & Safeguarding
Care4Calais is an equal opportunities employer. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of the immigration system.
Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.
Lived Experience Inclusion
We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system. As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment.). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.
The client requests no contact from agencies or media sales.