As a Grants Officer/Caseworker you will join a busy team of six within GroceryAid, Sandhurst. Our motivated and dedicated team members are focused on supporting people to apply for help, delivering a high standard of client experience and keeping detailed, clear records.
Your days will be rewarding and varied and include acting as the first point of contact and managing a caseload of applicants to ensure all required information is ready for review.
You will have administrative experience of working in a busy, customer facing environment, ideally case holding and working with a vulnerable client group.
Full induction training will be given followed by a structured personal development plan which will include benefits training and a deep understanding of the support and signposting available to clients. Due to governement guidelines we are currently working from home and all IT equipment and support will be provided for this.
Would suit someone who has worked in the charitable or not for profit sector particularly Housing or Advice work.
Knowledge/skills/qualifications required
The Charity
GroceryAid is a benevolent fund which helps people who work or have worked in the Grocery industry. We have been providing emotional, practical and financial support for grocery people since 1857. In the last year the charity has seen an increase in applications for financial support, the number of financial grants paid is up. We are recruiting to meet this increased demand.
Additional information
Location: initially working from home, in the current climate, but then generally office based in Sandhurst, Berkshire
Salary: from £22,000 - £24,000
Hours: Full-time 34 hours a week
Leave: 25 days (+circa 3 at Christmas)
Excellent pension scheme
Life Assurance
Private Health and Dental Insurance
Please apply with a cover email and CV demonstrating your suitablility for the role and how you meet the person specification. Please apply as soon as possible if you are interested as CV's are reviewed regularly.
The client requests no contact from agencies or media sales.
As a Grants and Services Caseworker at our charitable foundation, you will make a huge difference to individuals and families in financial hardship through assessing applications and making welfare grants to insurance people going through challenging times.
You will also provide guidance on areas such as benefits, debt, and employment, and signpost applicants to appropriate support services.
Beyond casework and grant-making, you’ll contribute to exciting wider initiatives at The Insurance Charity – from shaping new, responsive grant programmes for individuals, to building partnerships with external organisations to strengthen our impact and reach.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
North Paddington Foodbank (NPFB) is looking for a Triage Support Officer to join our innovative and vibrant team.
You will be the first point of contact for households in crisis situations, responsible for triaging referrals,
assessing eligibility, and ensuring residents are connected to the right support, through Crisis & Resilience
or alternative pathways.
A key part of the role is working closely with the Senior Caseworker, ensuring a strong pipeline from
triage into intensive casework. You will gather high-quality information, prepare referrals, and support
a seamless handover so that households can move quickly from crisis support into longer-term
income maximisation.
Cash First doesn’t mean cash only.
Through our Crisis and Resilience Service, you will support households using a range of flexible tools, including:
Alongside this, you will identify opportunities for early-stage income maximisation, helping households increase their income, stabilise their situation, and build long-term financial resilience and independence.
A CV and covering letter/personal statement are essential for this vacancy. Applications without these will not be considered.
The client requests no contact from agencies or media sales.
Registered Charity 
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