Support worker jobs

Our Purpose

Unlocking Potential is the charity that supports schools and communities to ensure no child or family struggles alone with their social, emotional and mental health needs. We provide flexible, over-time, multi-disciplinary therapeutic support that meets children and families where they are, and enables them to feel safe, understood and the best version of themselves.

Vision

Everyone feels supported, equipped and able to achieve their potential.

Mission

Our mission is to provide tailored therapeutic support to more children, while training the practitioners of the future to build holistic, resilient social systems that equip children and their families with the confidence, tools, and skills to thrive at school and within their communities.

Values

Individual: Everything we do is about the individual and what is right for them – no two children, families or schools are the same.

Innovative: We look for new solutions, evolving our thinking and approach – ensuring the use of bold, co-designed practice.

Collaborative: We choose to work with others to find the best solutions – we are stronger together.

Overview

We launched our new programme in September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this. This service will offer flexible, relationship-based support to families facing a range of challenges, helping them navigate systems, strengthen protective factors, and improve outcomes for children. Operating across extended hours, the service will be accessible and responsive, with a strong focus on early intervention, collaboration, and building trust with families.

The role

This is a unique opportunity to take on a senior, hands-on role within an innovative early help service working within a small, dynamic team to make a tangible difference to the lives of children and their families. As a Senior Family Support Worker, you will deliver flexible,and therapeutically minded support to families often facing multiple and complex challenges, drawing on your experience to provide guidance and mentorship to less experienced colleagues. You will build trusted relationships through home visits, school meetings, and provide practical support—facilitating parents and carers to feel empowered to strengthen routines, manage behaviour, improve attendance, and access services. Your work will be informed by detailed needs assessments and focused on achieving meaningful outcomes with each family.

Senior Family Support Worker

We are looking for a Senior Family Support Worker to act as a keyworker delivering packages of support with children, young people, and whole families to prevent escalation to more intensive services.

Join South Birmingham’s locality-based counselling service operates from community hubs and outreach venues including GP practices, community centres and Family Hubs across Edgbaston and Northfield.

Position: Senior Family Support Worker

Location: Edgbaston & Northfield Districts/Hybrid

Hours: 37 (9 – 5 Monday – Thursday, 9 – 4:30 Friday)

Contract: Full Time - Fixed Term until March 2027

Salary: £30,000

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies.

Closing Date: 26th April 2026 (Midnight)

Interview Date: 5th May 2026

The Role

Working with families in a person-centered way, you will help people on your caseload to make positive changes and to develop the skills to manage their issues in the future.

You will work within the Early Help Locality multi-disciplinary team to provide a timely and frontline response to the needs of children, young people, and their families, acting in accordance with local policies, procedures and priorities.

As an Early Help Senior Family Support Worker, you will have responsibility for practice development. You will work at an operational level with the Service Manager to provide support to the Family Support Worker Team. 

You will carry a reduced case load, demonstrating a strong practice base that can be role modelled to staff. In addition, you will need to promote inclusion and demonstrate a sound knowledge of safeguarding and quality assurance. 

Duties and responsibilities include:

• Leadership & Operational Support
• Practice Development
• Direct Work With Families
• Partnership Working
• Recording & Administration
• Safeguarding

About You

We are looking for someone with a level 3 Qualification in relevant area (Health and Social Care, Family Worker or similar) and experience of:

• Delivering outreach or one to support work.
• Supporting families and individuals with complex support needs
• Forging links and establishing relationships with partner agencies

You we also have knowledge of VCSE organisations within the locality and support available for families and good administration and record keeping skills.

About the Organisation

Our client is leading provider of services to the health and social care sector, with the aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as Family Support Worker, Children’s Support Worker, Senior Family Support Worker, Senior Children’s Support Worker, Family Support Case Worker, Family Outreach Worker, Family Outreach Support Worker. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.

Job Title: Floating Support Worker

Location: Warwickshire
Salary: £15,514.27 per annum
Contract type: Part Time, Permanent

Hours: 22.5 hours per week

This is an opportunity to join Refuge as a Floating Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. This service will provide emergency accommodation across Warwickshire with high-quality domestic abuse support, ‘by-and-for’ services for survivors of domestic abuse and their children. 

The post holder will provide high quality support and safety planning to survivors and their children who are fleeing domestic abuse. This includes enabling survivors to access housing, welfare, benefits and legal advice.  A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.

The Floating Support Worker (FSW) will carry a caseload of survivors of domestic abuse to enable them to provide a more holistic and intensive support package. They will work closely with survivors from the point of crisis through to move on from the emergency accommodation. FSWs will work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 27 April 2026

Interview Date: 8 May 2026