Advice and information officer jobs
Head of Mass Supporter Fundraising
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland.
Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Are you an experienced fundraising leader who wants to be part of creating a future where nobody dies of bowel cancer? This could be the role for you!
Bowel Cancer UK is seeking an exceptional, growth-driven Head of Mass Supporter Fundraising to join our team. We have set a bold ambition to significantly increase income over the next five years, ensuring everyone diagnosed with bowel cancer in the UK receives the support they need.
This is a rare opportunity to build and scale a data-led fundraising programme, increase our visibility in a competitive landscape, and develop a high-performing talented team capable of delivering sustained, multi-million-pound income growth. You will lead the development of transformational strategies and play a critical role in the management of the charities CRM to significantly scale revenue while ensuring digital innovation is at the heart of all strategic decision-making. You will take full ownership of mass supporter fundraising budgets and provide visionary leadership by directly managing team managers to foster a culture of professional growth.
The salary is £51,241, plus £2,000 London Weighting if applicable and a contributory pension scheme. The position is home-based UK-wide, with required travel to our London-based Hub space in Kennington. We offer 27 days of holiday, plus three discretionary days between Christmas and New Year in addition to statutory holidays, complimented by a range of brilliant staff benefits.
If you have a proven track record in digital acquisition, harnessing data to support decision-making, managing multi-million-pound budgets, and know what it takes to motivate and lead a brilliant team, we want to hear from you.
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in London.
Locations: This role will be based in London. We have 12 IntoUniversity centres in London. The exact centre(s) in London that this role will be based in will be confirmed with the successful candidate.
Contract: Full-time, fixed-term until August 2026
Applications close: 9am Tuesday 31st March 2026
Start date: As soon as possible, to be confirmed with the successful candidate
Salary
£30,950 per annum (inclusive of £2,700 London contribution)
What could my day look like?
The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.
In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.
As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort.
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Help shape the future of co‑production in Wales. Join us in turning local learning into national change.
We’re looking for a Programme Coordinator to support our structured strategic involvement support with public services, produce high‑quality case studies and learning outputs, and help us influence national conversations on co‑production. This role sits at the heart of our evolving programme, connecting local insights to the wider policy landscape and supporting better co-production and involvement practice across Wales.
You will help gather and communicate learning from our local work with Public Services Boards (PSBs) and other partners, contributing to a clear, national picture of how co‑production is working in practice. You will work closely with the Programme Manager, associate consultants and local contacts to support project delivery, events, and sharing learning outputs.
Contract type: Fixed term (until 31 August 2027)
Hours: 30 hours per week, flexible working patterns
Salary: £30,000 per annum pro rata (£24,324 per annum actual), plus work from home allowance of £26 per month
Annual Leave: 25 days per annum pro rata (20 days actual), plus 8 statutory Bank Holidays and a 2-week office closure at Christmas
Location: Remote, with travel for meetings across Wales (Wales-based applicant preferred)
Brief person specification
Knowledge and experience
Experience of coordinating projects or programmes involving multiple partners.
Experience of writing clear and engaging content (e.g. blogs, case studies, articles, reports).
Experience of organising online and/or in‑person events.
Experience using digital tools for communication, coordination and collaboration (e.g. Google Suite, WordPress, social media, CRM/contact lists).
Skills and attributes
Strong written and oral communication skills in English.
Strong organisational skills, including the ability to prioritise effectively and manage several concurrent tasks.
Able to interpret information, identify learning and present it clearly.
Ability to build and maintain trusting, professional relationships with a wide range of partners.
Attention to detail in written materials, data handling and resource preparation.
General
Commitment to co‑production, involvement and social justice.
Comfortable working independently, drawing on your own initiative.
Curiosity, empathy and a willingness to learn from others.
Able to work well as part of a team and to work on a range of collaborative projects to advance the work of the network.
Recruitment pack, including full role description and person specification, is available when clicking "Apply Now" below.
As part of your cover letter, please submit a statement addressing the full criteria as listed in the recruitment pack.
For a fairer and more sustainable Wales where everyone has a voice that is heard.
The client requests no contact from agencies or media sales.
Are you curious about what digital data can tell us about how people find and engage with content?
We’re looking for a Digital Analytics Coordinator to join the Communications Directorate at the Royal College of Radiologists. In this role, you’ll analyse performance across our website, email and social channels, using tools such as GA4, Google Tag Manager, Search Console, Sprout Social and Dotdigital to turn complex data into clear insight that helps shape how we plan content, campaigns and digital improvements across the College.
Working closely with colleagues across the Content and Brand teams, you’ll play a key role in helping us understand what’s working, where we can improve, and how we can enhance the digital experience we provide for our members.
This role would suit someone who enjoys digging into digital performance data, spotting patterns and translating analytics into practical recommendations. If that sounds like you, we’d love to hear from you.
What you’ll do
- Gather, analyse and present performance data across the College’s digital channels, including website, email and social media.
- Maintain analytics dashboards across platforms such as GA4, Google Tag Manager, Search Console, Sprout Social and Dotdigital, providing clear and regular insight into performance.
- Produce reports highlighting trends, high-performing content and opportunities to improve engagement.
- Identify patterns and trends in digital performance data and translate them into practical recommendations that improve content, campaigns and user journeys.
- Monitor website traffic, search performance and user journeys, identifying opportunities to improve SEO and emerging generative search optimisation (GEO) and discoverability.
- Work with colleagues to ensure content is well structured, tagged and optimised for search and accessibility.
- Manage email segmentation and testing activity to improve targeting and audience engagement.
- Translate complex analytics into clear, actionable recommendations for colleagues across the organisation.
What you’ll need
- Experience analysing and interpreting digital performance data from platforms such as GA4, Search Console, Sprout Social, Dotdigital or similar tools to shape content and marketing decisions.
- Strong understanding of SEO and GEO, website performance and digital engagement metrics.
- Experience creating dashboards, automated reports and data visualisations.
- The ability to translate complex data into clear and practical recommendations for non-specialist colleagues.
- Excellent attention to detail and a strong commitment to data quality and accuracy.
- Strong organisational skills and the ability to manage multiple reporting cycles and priorities.
- A collaborative approach and confidence working with colleagues across teams.
Experience in a membership organisation, charity or not-for-profit environment would be beneficial but is not essential.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The RCR is a membership organisation and charity that works with our Fellows and members to improve the standard of medical practice across the fields of clinical radiology and clinical oncology.
You’ll join a friendly and ambitious organisation with a clear sense of purpose – and a team that’s proud to support doctors working at the heart of cancer and imaging services.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Flexible: remote, hybrid or office-based (Horsforth, Leeds)
At the Bone Cancer Research Trust, we exist because families refused to accept a world where primary bone cancer had no hope, no answers and almost no research. Today, we’re the UK’s leading bone cancer charity and every supporter you engage helps push vital research forward and provides comfort to families who need us.
About the role
As Relationship Manager, you’ll build genuine, lasting connections with our Special Funds - our named funds created in honour or memory of someone affected by primary bone cancer, community supporters and local businesses. Your relationship-led approach will help create the family feel connections we’re known for, inspiring long-term support and raising vital income for people affected by primary bone cancer
You will:
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Grow and manage Special Funds, our named funds created in honour or memory of someone affected by primary bone cancer.
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Build strong, meaningful relationships with all our supporters, ensuring every person feels valued and connected.
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Secure and steward regional corporate partnerships
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Meet a regional income target of approx. £300,000
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Represent BCRT in your region, strengthening awareness and community connections at meetings and events.
About you:
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A natural relationship builder with 3+ years’ fundraising experience and a genuine passion for supporter care.
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Compassionate and professional, especially when working with families personally affected by primary bone cancer.
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Organised, proactive and confident working independently, able to balance a varied workload.
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A clear and engaging communicator, bringing warmth and positivity to every interaction.
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Able to travel across the region (car required).
Why you’ll love working with us
You’ll join a small team that works collaboratively and keeps our community at the centre of everything we do. We’re supportive, friendly and you’ll have the flexibility to manage your work while seeing the direct impact of the relationships you build.
What we offer
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Flexible approach to working hours
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30 days annual leave per calendar year (Pro-rata for part time staff) plus bank holidays
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Private Health Insurance (following successful probation)
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6% employer pension contributions
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Life Assurance of 4x annual salary
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.
Do you have the desire to empower and promote independence and an interest in mental health?
Director of Housing and Estates - £70,000 – £75,000 per annum (Salaries vary depending on experience)
Hours – 37 hours per week, Monday - Friday
Department – Housing
Location – Littlemore, Oxfordshire
What You’ll Be Doing:
Response is recruiting for a Director of Housing and Estates within our Housing Team. The Director of Housing and Estates is a senior leadership role responsible for the strategic and operational delivery of high-quality, safe, and compliant supported housing for people with mental health needs. The postholder will lead housing management, property and estates functions, and provide organisational oversight of Health Safety and Fire, ensuring homes are safe and well-maintained. If you are a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you!
Overall job responsibility - Further information can be found in the job description
Some of the core duties include:
- Lead the development and delivery of the organisation’s Housing, Estates, and Health & Safety strategies in line with the charity’s mission and values.
- Act as a member of the Senior Leadership Team, contributing to organisational strategy, performance, and risk management.
- Provide expert advice to the Chief Executive, Board, and Committees on housing, estates, and safety matters.
- Responsible for the leadership of the housing and property department, nurturing an excellent customer focused service to our residents and provide strong leadership to the team, promoting a positive culture reflecting our values and setting clear objectives.
- Strategic oversight and accountability for the success of some housing service contracts, including leading negotiations with commissioners, ensuring financially robust and operationally excellent.
The Successful Applicant:
Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational. We provide excellent training on everything else, but we do ask that you have:
- Level 4 qualification in Housing.
- A commitment to undertake continuous personal development.
- Supported housing knowledge.
- Health and Safety knowledge in a supported housing environment.
- Experience working to strict deadlines without compromising content and service.
- Leadership level experience within a housing association or supported housing environment.
- Dealing with people who experience mental health and vulnerabilities connected to their mental health or housing status.
- IT literate with experience using MS Office packages.
- Strong planning, organisational and time management skills.
What We Offer:
- 33 days annual leave (inclusive of bank holidays)
- Blue Light card and other discounted shopping
- Employee Assistance Plan - with access to free counselling
- Cycle to Work Scheme (after probation)
- Enhanced family friendly leave
- Flexible and agile working opportunities (role dependent)
- Professional qualification sponsorship and study leave
- £500 refer a friend bonus scheme
- Optional health cash care plan with money off prescriptions and treatments
- Wellbeing hub and mental wellbeing support app – approved by NHS
- Free flu jabs
- Free DBS application
If this Director of Housing and Estates position sounds like the role for you then please apply today! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date - 15/04/2026
Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer. We are committed to safeguarding and promoting the welfare of our clients. All our roles require an enhanced DBS check, two references from most recent employers and you must have the right to work in the UK.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a fixed-term contract as an Education Worker at our
centre in Birmingham.
Location: IntoUniversity Birmingham
Contract: Full-time, fixed-term until August 2026
Applications close: 9am Monday 23rd March 2026
Start date: May 2026
Salary
£28,250 per annum
What could my day look like?
The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.
In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.
As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort.
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Salary: £39,639 – £42,943 pa + 6% pensions (pay award pending)
Employment type: Permanent contract
Hours: 36 Hours per week
Location: Haringey, North London
Closing date: 23 March 2026, 12noon
Interviews: 31 March 2026
Are you a strategic, values-driven finance leader ready to make a real community impact?
The Bridge Renewal Trust (Bridge) is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.
The Bridge is seeking a dynamic Head of Finance and Commercial to join our Senior Leadership Team. This is a pivotal role combining financial leadership, governance oversight, and commercial development including asset management.
You will lead budgeting, forecasting and management accounts, support Trustees and the Finance & Investment Committee, strengthen cash flow and financial systems, develop commercial income opportunities including oversight of our community facilities and safeguard compliance and governance.
First and foremost, we are looking for someone with significant senior charity finance experience, strong governance and audit knowledge. You will have experience managing cash flow in contract environments, confidence working with Boards, leadership and people management skills and commercial awareness and financial systems expertise. You will also confidently engage senior managers and teams, translating complex financial data into clear insights. Your ability to build strong relationships, influence collaboratively and provide constructive challenge will be essential in embedding a culture of transparency, accountability and shared financial understanding.
This is an exceptional opportunity to play a key role in strengthening financial sustainability and supporting healthier and safer communities across Haringey. We are a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form to admin(AT)bridgerenewaltrust(DOT)org(DOT)uk. For a full job description, please visit www.bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOT)uk
The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.
Company registration No: 06949568, Registered Charity No: 1131941
Please send application to admin(AT)bridgerenewaltrust(DOT)org(DOT)uk along with two references.
Charityjob doesn't allow for email addresses or websites so please read the bracketed text as symbols/punctuation.
The client requests no contact from agencies or media sales.
Hours: 35 hours per week covering a range of shifts (between 7am and 10pm for Monday to Friday, and 8am to 4pm for Saturday and Sunday). Applications for part time hours will be considered.
Typical shifts include: 7am – 3pm / 8am – 4pm / 10am - 6pm / 2pm – 10pm.
Contract: Permanent
Location: Based within the custody suites of West Midlands Police.
This advertised role will work between Wolverhampton, Oldbury, Stechford, Bloxwich, Coventry, Birmingham (Perry Barr) and Bourneville Police Custody suites
Job Reference Number: 1672
An exciting opportunity has arisen for an Arrest Referral Worker in our CARS team, which has had, and continues to receive national recognition.
Cranstoun are proud to work with the West Midlands Police Crime and Commissioner to deliver the Cranstoun Arrest Referral Service within the custody suites of West Midlands Police, and West Midlands Courts, offering drug and alcohol using offenders the opportunity to break the cycle of substance related crime.
Are you currently working as a substance use worker, probation officer, or could you bring transferable skills and experience to our team? Are you a good listener? Can you motivate people to change? Are you comfortable working with vulnerable people? This is a great opportunity to have a positive impact on peoples lives!
You will work between police custody and criminal courts. You will assess, advise and refer offenders, providing them the opportunity to access treatment to address their substance use. Working with the courts, you will promote the use of Community Sentence Treatment Requirements (Drug Rehabilitations Requirements and Alcohol Treatment Requirements) amongst all court professionals and the judiciary, contributing to Pre Sentence Reports and advocate for our service users.
You will be responsible for delivering all elements of substance use work including assertive engagement, harm reduction support (including naloxone provision), as well as other associated duties. You need to have an understanding of the issues faced by people who use drugs and alcohol, and who commit crime, and be dedicated to delivering a service that supports these individuals to make positive changes to their behaviour, health and well-being.
All roles within this service are subject to enhanced DBS checks and West Midlands Police vetting.
Closing date: Sunday 29th March 2026
We are looking for a good communicator who is excited by God‘s generosity and provision, and keen to encourage and support our diverse parishes as they embed digital giving in an ever changing digital landscape. Digital giving is an increasingly important income stream for churches. Hear from one of our vicars about the success of their Give to go 'Green digital fundraising'
We have a strong partnership with our parishes with a positive culture of generosity and commitment to each other. Our parish share scheme, the Parish Support Fund, is a generosity-based offering scheme with collection rates of 99+%.
This role is currently a full-time role, focusing on supporting parishes with digital giving, helping with technical issues as well as encouraging best fundraising practice. It might suit someone who is a recent graduate and who is interested in technology, and developing their experience in digital fundraising, training and communication. A part-time could be accommodated.. Many of our staff work flexibly. Please indicate in your application and talk to us at the interview about the flexibility and work hours you would prefer.
Are you interested in church or charity fundraising and looking for a new challenge?
No prior knowledge of digital giving mechanisms is needed – full training will be given. Would you like to join us, be willing to learn and work with us as we seek to be a Diocese that is Christ- centred and outward focused? If so, please read on in the information pack.
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.


Policy Manager x2
£45,864 per annum plus excellent benefits
London (Hybrid – minimum 40% office-based in Central London)
35 hours per week, full-time
Fixed-term (9–12 months maternity cover)
The Royal College of Paediatrics and Child Health (RCPCH) is seeking two experienced Policy Managers to join our Health Policy team to provide maternity cover. This is a rare opportunity to play a key role in shaping national child health policy and influencing decision-makers across England and the wider UK.
Reporting to the Head of Health Policy, you will work with College Officers, policy committees, experts and external stakeholders to identify, analyse and deliver a wide range of child health policy projects and activities. You will lead policy development using research, evidence and horizon scanning to inform outputs and support the College’s influencing work.
These are high-visibility roles covering priority areas including prevention, child health inequalities, child protection and children’s rights. You will be recognised as a subject expert in your policy area(s) and will work collaboratively across the organisation and externally to maximise impact.
Key responsibilities include:
- Leading the development of evidence-based policy to influence the child health agenda in England, working with devolved nations colleagues on UK-wide issues
- Horizon scanning and monitoring emerging developments in child health policy to inform strategy and planning
- Producing consultation responses, briefings, analysis and policy reports
- Delivering policy projects using strong project management, matrix working and time-bound working groups
- Building and managing relationships with stakeholders across government, academia, charities, professional bodies and the health sector
- Representing the College externally at meetings, events, conferences and policy forums
- Supporting policy committees and College Officers through expert advice, briefings and coordination of workplans
- Managing and developing a direct report (Health Policy Assistant / Projects Officer)
Essential skills and experience include:
- Relevant professional experience or graduate-level qualification in policy or a related field
- Extensive experience in policy development and influencing, with recent policy outputs
- Strong experience analysing research, evidence, data and health service information
- Excellent written and verbal communication skills, with the ability to explain complex issues clearly to varied audiences
- Proven stakeholder management skills, including engagement at senior level
- Strong analytical, problem-solving and project management skills
- Experience managing multiple projects simultaneously, including risk and resource management
- Ability to work autonomously while collaborating effectively across a dispersed team
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 22 March 2026
Candidates are reminded that the shortlisting process is based on the evidence provided on the application form of the skills demonstrated above. For any questions, queries or support please contact via our website.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
About you:
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Job Type: Full time
Contract Type: Permanent
Salary: £55,000 – £60,000 per annum
Scope and purpose
To implement MEI’s business development strategy, helping us secure sustained income to deliver our priorities and fulfil our mission to improve lives through maths education. This includes managing bid processes for major funding, working with senior leadership and business leads to write costed proposals, identifying tender and other funding opportunities, reviewing and finalising funding agreements, and working with the Director for Strategic Communications and Partnerships to nurture relationships and bring new opportunities to fruition.
Main duties and responsibilities
Support all aspects of MEI’s business development and fundraising activity.
Funding opportunities and competitor environment
- Scope external funding opportunities, reviewing these against MEI’s mission, objectives and key criteria.
- Report to MEI’s Senior Leadership Team and Board on the pipeline of new and potential opportunities and produce business cases for new ventures for MEI’s SLT/Board.
- Undertake research into donors, sponsors and other funders, reviewing suitability and conducting due diligence.
- Work with the Director for Strategic Communications and Partnerships to develop relationships and opportunities towards formal agreement.
- Provide advice and guidance to colleagues involved in developing new business, including how to model costs and pricing, and shaping and writing effective proposals.
- Build intelligence about the competitive landscape, identifying competitors, assessing potential threats and maintaining an up-to-date register for SLT and the Board.
Tenders, bids and proposals
- Manage a diverse set of funding opportunities and proposals on the go at any single time, ranging from conference sponsorships to grant applications, project bids, corporate partnerships and government programme bids.
- Participate in pre-market engagement for large tenders, clarifying funder expectations and requirements, guiding senior leadership decisions about priorities and bidding criteria.
- For competitive tenders, manage the process from tender launch to bid submission with input from business and operational leads, including: tender clarification; costs and budget; proposal writing, review and sign off; compliance requirements; and supporting documentation.
- Co-ordinate post-award processes through to contract signature, in line with Grant Manager responsibilities and in liaison with SLT and trustees, legal partners, finance and other partners/teams.
- Participate in post-tender feedback reviews and share learning across the team, using lessons learned to undertake revision and improvements.
Sponsor and donor management
- Support the account management and stewardship of donors and sponsors, liaising with appropriate teams, ensuring that objectives of donors and sponsors are fully met.
- Directly manage relationships with lead representatives of annual conference sponsor and exhibiting organisations, ensuring their objectives are met, arrangements are handled smoothly, and risks and issues are managed effectively.
Systems, records and reporting
- Shape the configuration and use of MEI’s CRM system and other internal systems for effective business development and fundraising.
- Ensure contact records are up to date, accurate and compliant.
- Produce regular reports for SLT and Board on progress in business development and fundraising, including conversion rates, KPIs, and risks.
- Contribute to MEI’s culture of evidence-driven decision-making, providing high quality evidence and intelligence which supports business strategy.
General leadership and management
- Work with trustees, SLT and business teams to ensure that business development and fundraising activity is coherent and aligned with broader strategy and delivery.
- Support the development of commercial skills, competencies and approaches across MEI.
- Undertake other duties assigned by the Director for Strategic Communications and Partnerships and keep them up to date through accurate and regular updates.
Key Relationships
- Director for Strategic Communications and Partnerships
- Chief Operating Officer
- Chief Learning Officer
- Financial Controller
- Business and Central Services Manager
Person Specification
Essential
- Demonstrable experience of fundraising across multiple income streams
- Strong track record of writing bids and securing grant and other funding
- Knowledge and experience of public sector procurement
- Excellent writing skills for bids and fundraising communication
- Ability to manage multiple priorities and work autonomously
- Strong interpersonal skills with the ability to build relationships across MEI and with external funders
Desirable
- Experience in the education or charitable sector
- Track record of securing large government contracts
- Experience collaborating with product development or programme design teams
- Familiarity with MEI’s mission and the education landscape
Personal Attributes, Values and Behaviours
- This is a list of personal attributes which are important for the role but also should encapsulate behaviours required to meet the MEI values of equity, credibility, commitment and service.
- Communicates with clarity and respect
- Commitment and ability to work with all stakeholders to deliver exceptional service
- Actively seeks to work collaboratively when required to achieve the highest service standards
- Self-motivated with a strong work ethic, proactive attitude, and commitment to continuous learning and skill development
- Supportive and collaborative, able to guide and motivate others to deliver high-quality work
- Exceptional interpersonal skills, with the ability to build trust and foster positive, collaborative relationships with colleagues and stakeholders
- Highly organised, able to manage multiple tasks and adapt to changing priorities
- Dynamic, enthusiastic, and positive, bringing energy and a can-do attitude to the role
Additional Information
This role will involve some travel and occasional overnight stays away from home.
REF-227 227
Are you an organised and proactive events professional with a passion for creating high-quality supporter experiences?
From intimate cultivation dinners to flagship stewardship moments, our high value events play an important role in building meaningful relationships with our most committed supporters. We’re looking for an exceptionally organised High Value Events Assistant to play a key role in supporting the delivery of this varied and ambitious programme.
What does this role do?
As High Value Events Assistant, you will:
- provide high-quality administrative and delivery support across a portfolio of flagship, bespoke and stewardship events for high value audiences.
- manage guest lists, invitations and RSVPs, ensuring accurate data handling and a seamless supporter journey.
- support the development of event content and collateral, including liaising with internal teams and sourcing compelling case studies.
- research and liaise with venues and suppliers, source prize donations and support event logistics to ensure smooth delivery.
- lead on the organisation of regular internal events, including the annual departmental conference.
- take responsibility for delivering a small number of supporter engagement events, working with major donors and corporate partners where appropriate.
Interviews for this role are provisionally scheduled for Tuesday 31st March and Wednesday 1st April 2026 and will take place on Teams.
Could this be you?
To be successful in this role, you’ll have experience in events, administration or team support, ideally within the charity, fundraising or corporate sectors. You’ll be highly organised, detail-focused and confident managing multiple priorities in a fast-paced environment. You’ll bring strong communication skills, sound judgement and a proactive approach to problem-solving. Most importantly, you’ll be motivated to contribute to impactful events that support the mission of Dogs Trust.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Learning Disability Community Leader, L'Arche London
ABOUT THE ROLE
Hours of work: 37.5 hours per week (including some evening and weekend working, and regular on-call)
Salary: £55,000 (including London weighting)
Reports to: L’Arche UK Director of Care and Communities
Place of work: L’Arche London Community, West Norwood, SE27. Some travel and overnight stays will be required within the UK.
Contract type: Permanent
Closing date: Thursday, 16th April, at midday
Notes: If you have already applied for this role and received an update on your application from us, please do not submit another application.
Main purpose of the role
The Community Leader is responsible for ensuring that the Community is living the mission of L’Arche, by providing excellent and sustainable care and support services, support for spirituality, and engaging with our neighbours and the wider community around us.
The Community Leader will:
- Lead the Community by responding to the needs, choices and context of our members while being faithful to the L'Arche UK Vision and Values, the L'Arche International Identity and Mission Statement, and to a co-created Community Mandate and plan.
- Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services in partnership with the Registered Manager, the Team in London, the National Leadership Team, individual circles of support, and external partners;
- Ensure the Community's financial sustainability through robust financial planning and management, including setting budgets, controlling spending, maximising occupancy, negotiating care contracts, growing day services, and spotting fundraising opportunities;
- Foster a culture that maximises the voice and power for people with learning disabilities, building listening and collaboration between Community members with and without learning disabilities;
- Contribute to the national work programmes of L'Arche UK, as part of the National Council, collaborating with Community Leaders of other L'Arche Communities, to share skills, best practice, and resources
Key essential criteria
- Senior leadership experience in support to adults with learning disabilities (or transferable skills and experience in a closely related field);
- Experience in leading, managing, and developing an organisation or large teams to deliver results, maintain compliance and quality, and to respond to risks and opportunities;
- Good financial planning skills and experiences of successfully managing a substantial budget;
- Ability to think strategically and work collaboratively to develop and implement community plans;
- Experience of living or working alongside people with learning disabilities and/or autistic individuals;
- Passionate about person-centred support and the values and mission of L'Arche;
This role is subject to an enhanced DBS criminal record check.
You may have held these job titles in the past: Registered Manager, Service Manager, Head of Care, Senior Operations Lead, Community Director, Head of Community Services, Country or Regional Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead;
You can find more details about L'Arche London here.
Additional details about L'Arche can be found here.
Discover what makes L’Arche a rewarding place to work—explore our employee benefits here.
A full job description and person specification can be found in the Recruitment Pack.
To apply, please submit your CV and include a cover letter via our online application form.
The closing date is: Thursday, 16th April at midday
First round interviews are expected to take place either on 22nd or 23rd April 2026 online via Microsoft Teams.
Second round interviews will take place on 30th April 2026 and will take place within the L'Arche London Community.
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.
Please also read our privacy notice for job applicants.
Our inclusive communities challenge people to think differently about disability
The client requests no contact from agencies or media sales.


