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Communication assistant jobs in Bracknell, bracknell forest

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Closing in 5 days
Dimensions, Remote
£40,312 per year
Posted 4 days ago
Closing tomorrow
Bipolar UK, Remote
£42,000 per year
Seeking an experienced Community and Events Fundraising Manager to lead and develop our community and events fundraising programme.
Posted 1 week ago Apply Now

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SPEAR, Greater London (On-site)
£42,000 per year
Lead a 24/7 hostel service in Richmond, support people out of homelessness, and make a real impact as SPEAR’s next Hostel Manager
Posted 4 days ago
English Rural Housing Association, GU7, Godalming (Hybrid)
£47,344 per annum plus car allowance
Posted 1 week ago
Home-Start UK, Remote
£49,440 - £55,620 per annum (appointments are typically made at the lower end of the salary range)
Posted 1 week ago
Closing in 3 days
Habitat for Humanity Great Britain, Remote
£31,000 - £35,000 per year
Posted 1 week ago
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Godalming, Surrey (On-site)
£38,022 per annum
Full-time
Permanent
Job description

Job Title: Senior Customer Services Advisor
Hours: 37.5 hours per week
Contract: Permanent
Salary: £38,022 per annum
Area of operation: Resident Services
Responsible to: Assistant Director of Customer Services
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum
Place of work: Based at English Rural’s Surrey office in Lower Eashing, GU7

About English Rural:

English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people.  We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes.

About the role:

Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub.

As part of this role, you will work alongside technical and housing specialists to offer first-line responses to resident enquiries.

In addition, you will support the Customer Services Manager in supervising and advising a team of Customer Services Advisors. This is an excellent opportunity to make a real impact in the lives of our residents while developing your career.

About you:

Are you an experienced customer services professional, ideally with a background in housing associations or property-related environments? We are looking for someone with excellent communication and interpersonal skills, who can work collaboratively and effectively in a fast-paced environment.

As the Senior Customer Services Advisor, you will need to have strong administrative and organisational skills to deliver day-to-day operational activities, with supervisory experience being desirable. An understanding of property maintenance and tenancy management, along with knowledge of rural communities, is essential to succeed in this role.

We are seeking a candidate who is driven to achieve excellent customer service standards and is passionate about making a positive impact on our residents’ lives. If this sounds like you, we would love to hear from you!

Closing date for applications: 12pm on Friday 5th June 2026
Interviews: Thursday 11th June (in Lower Eashing)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.

English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Organisation
English Rural Housing Association View profile Organisation type Non Charity Employer
Posted on: 08 May 2026
Closing date: 05 June 2026 at 23:30
Job ref: 168547_HRER
Tags: Administration, Advice / Information, Communications, Customer Service, Housing, Operations, Delivery, Homelessness, Property Management, Wellbeing, Governance / Management