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The National Safeguarding Team supports churches, dioceses, religious communities, cathedrals and other Church bodies to make the Church of England a safer Church for all. It aspires to be a centre of excellence for safeguarding that creates a consistent culture of safety, trust and respect across the Church and beyond. The team is responsible for oversight of the Church's safeguarding policy, as well as safeguarding learning and development. The team manage complex and high-profile safeguarding casework, including that relating to senior clergy. Team members oversee the provision of support to victims and survivors of abuse, as well as supervising and quality assuring regional networks of safeguarding professionals. The team is supported by a Programme Office and a highly skilled business support team.
The Contracts Team will be managing high profile contracts with third parties that provide services to the wider Church and victims and survivors of abuse.
The purpose of this role is to support the Senior Contract Manager to provide oversight, management and reporting, and to manage supplier relationships for all supplier contracts in the National Safeguarding Team. Before the full role can start, you will be required to provide project management for the Redress Scheme. Please note that this is a 5 year fixed term contract.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
At Single Homeless Project, we believe everyone deserves access to the care they need to live well - and that’s where you come in. We’re offering an exciting new opportunity to shape how health support is delivered within our innovative Camden Housing First service. As Health Lead, you won’t just be part of a team - you’ll be pioneering a vital, human-centred approach to health within homelessness services. It’s a chance to make a deep and lasting impact, not only on individual lives but on how we work with health systems across the borough.
This is a role for someone who wants to grow a meaningful career while helping others to rebuild their lives. You'll work directly with people who are often overlooked by traditional systems, taking the time to build trust, understand their needs and walk alongside them on their journey to better health. From completing health assessments and designing personal health support plans, to leading multidisciplinary meetings and opening doors to essential services - you'll be the link between individuals and the support they deserve. Your insight will also help us map local services, influence partnerships and drive forward more inclusive healthcare approaches.
You’ll be part of a psychologically informed environment, where trauma-informed care and understanding complex needs are part of everyday practice. At SHP, we’re committed to developing our people - this role offers a strong foundation for a career with real purpose, backed by expert training, team support and opportunities to grow with us.
About you:
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications will be reviewed and suitable candidates invited to interview as they are received. We reserve the right to close the advert as soon as a suitable candidate is identified, therefore please submit your application as soon as possible to be considered.
Please note first stage interviews will be held online via Microsoft Teams, suitable candidates will be invited to a second stage interview in Kings Cross.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Merseyside Society for Deaf People
Chief Executive
Full-time
Permanent
Merseyside
Merseyside Society for Deaf People (MSDP) has been supporting and empowering Deaf, Deafblind and hard-of-hearing people since 1864. We are one of the oldest deaf charities in the country and an important part of the Deaf community on Merseyside.
We are a local charity with a national outlook. Campaigning, advocacy and practical support are all central to who we are. We work to advance equality for Deaf, Deafblind, and hard-of-hearing people by raising awareness of the barriers they face and providing accessible, high-quality services that promote independence, inclusion, and well-being.
MSDP is a “lived experience”- led organisation that works in partnership with Deaf, Deafblind, and hard-of-hearing communities to design and deliver services that reflect real needs and lived realities.
Demand for our services is growing. The needs of Deaf, Deafblind, and hard-of-hearing people continue to evolve, and support systems do not always keep pace. Rising delivery costs, pressure on public funding and the need to diversify income all make this a pivotal moment for the organisation.
We’re looking for an inspiring, values-led leader who can combine long-term vision with day-to-day delivery. You’ll work closely with the Board of Trustees to steer our business strategy, ensuring both sustainability and innovation.
You will lead teams with compassion and purpose, embedding Deaf culture and equality at the heart of everything we do. As our ambassador, you’ll also influence partners, funders, and policymakers to broaden our reach and impact.
To be our next Chief Executive you will bring strategic leadership experience with a proven record of accountability, financial stewardship, strong governance, and organisational growth. You’re a confident communicator and influencer, comfortable building partnerships and leading campaigns. Above all, you share our values of inclusion, integrity, and community.
How to apply
Please click on the apply button for further information.
To apply, please submit your CV and a supporting statement explaining how you meet the requirements of the role. Applications in written English, BSL video, or other accessible formats are welcomed. As a general guide, your Supporting Statement should be around two sides of A4.
View a BSL version of the candidate brief on the MSDP website.
Closing date: Sunday 22nd May
Accessibility
Please let us know if you have any special requirements which we might need to consider in relation to the selection process, e.g. attending interview, completing any part of the selection process. Any requests will not be taken into account in the selection process.
MSDP is a Disability Confident Employer.
Work with us
For pregnancy, parents and progress.
At NCT, what we do every day has a real impact on people’s lives.
We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.
Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.
About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:
About you
Why work at NCT?
Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger:
a society where everyone who becomes a parent feels confident, connected and safe.
People join NCT because they want to make a difference - and stay because they believe in how we do it.
How we work
We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other.
At NCT we are:
We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose.
When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth:
Join us
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you.
Together, we are NCT.
Our commitment to equity, diversity and inclusion
At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues.
We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action.
We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity.
We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C.
Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment.
About you
You will:
What you’ll do
This role requires regular travel across Oxford & Thames Valley.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rock UK – Sales, Marketing & Communications Team
Hours: Full time 37.5 hours per week (or minimum 0.8 FTE)
Salary: £31,253 per annum plus pension
Contract: Permanent, subject to references, a basic DBS check and a 6 month probation period
Location: Hybrid (home and office) with Frontier Centre, Northamptonshire, as the office base.
Are you passionate about seeing young lives transformed through outdoor adventure? At Rock UK, our mission is to ensure no child misses out, and we are seeking a talented Fundraising Manager to help grow our income across trusts, foundations, individuals, churches and corporate partners.
You’ll work closely with our Director of Operations and Income Generation to write compelling funding applications, build meaningful donor relationships and develop initiatives that increase our reach, impact and sustainability.
This role is central to supporting our Christian mission.
It is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our Statement of Christian Beliefs and Ethos.
If you are an experienced fundraiser looking to use your skills to make a real difference, we’d love to hear from you.
The client requests no contact from agencies or media sales.
The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team for a 12-month contract. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will be experienced and confident in working to tight deadlines, responding to last-minute changes, and prioritising competing demands in a high-profile environment. They will be motivated to amplify the Living Wage Foundation’s mission of tackling low pay and insecure work.
The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact.
In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities. You will report to the Head of Communications.
As a senior leader, you will be responsible for managing and allocating part of the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact.
The client requests no contact from agencies or media sales.
Work with us at NCT
For pregnancy, parents and progress.
At NCT, what we do every day has a real impact on people’s lives.
We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.
Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families.
Your role will include:
Why work at NCT?
Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger:
a society where everyone who becomes a parent feels confident, connected and safe.
People join NCT because they want to make a difference - and stay because they believe in how we do it.
How we work
We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other.
At NCT we are:
We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose.
When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth:
Join us
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you.
Together, we are NCT.
Our commitment to equity, diversity and inclusion
At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues.
We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action.
We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity.
We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



Salary: £32,468
Location: London Diocesan House, 36 Causton Street
Contract type: 3-year fixed term, full-time (35 hours/week)
Closing date: 3 May 2026
Interview date: 12 May 2026
This is a new role within the Diocese of London, supporting the Head of Racial Justice Priority in delivering the Diocese’s Racial Justice strategy. As part of the wider racial justice team, you will contribute to a range of activities including training, audits, data collection, engagement and governance processes.
The role requires strong administrative skills and a working awareness of racial justice issues. You will support the coordination and delivery of programmes, working closely with colleagues across the Diocese to ensure activities are organised, accessible and delivered effectively.
Job Summary
The Racial Justice Officer provides administrative and programme support to the Racial Justice team, helping to deliver key initiatives and priorities. Working with a range of stakeholders including clergy, diocesan teams and external partners, the role supports the smooth coordination and delivery of activities across the Diocese.
Job responsibilities
· Coordinate logistics and provide support for racial justice training programmes, including preparing materials and managing attendance
· Support audits, data collection and reporting to monitor progress and inform decision-making
· Provide administrative support to governance groups, including scheduling meetings, preparing documentation and tracking actions
· Assist with engagement and communication activities such as newsletters, events and case studies
· Maintain accurate records and effective administrative systems to support programme delivery
· Build effective working relationships with internal and external stakeholders
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
· Understanding of racial justice, equality, diversity and inclusion
· Strong administrative and organisational skills, with experience supporting projects or programmes
· Excellent written and verbal communication skills
· Ability to work effectively with people from a wide range of backgrounds
· Empathy with the mission and values of the Church of England
· Right to work in the UK
· The person will not require a DBS check
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help launch a new initiative housing the homeless through the local church
Hope into Action is a national Christian charity enabling local churches to provide homes and support for people experiencing homelessness.
We are launching a new Hope into Action franchise in Milton Keynes, and are looking for a Location Lead to help establish and grow the project from the ground up.
Working with churches, volunteers, and the Hope into Action national team, you will help create homes where people can rebuild their lives within a supportive Christian community.
About the role
As Location Lead, you will provide local leadership and coordination for the Milton Keynes project.
At launch the project will involve one house supporting up to three tenants, working in partnership with our first partner church, New Life Church Milton Keynes.
You will help:
You will work closely with Hope into Action UK advisors, who provide established policies, safeguarding frameworks, systems, and ongoing support.
This means you are not building a housing project from scratch - you are helping implement and grow an established national model locally.
About you
We are looking for someone who:
Experience in leadership, community work, housing, or charity management would be helpful, but we are equally interested in people with the right values, attitude, and relational skills.
A pioneering opportunity
This is an opportunity to help establish a project that could grow to support many more people across Milton Keynes in the years ahead.
As the project grows and additional houses are opened, hours and responsibilities are expected to increase accordingly.
For the right candidate this role could be combined with the Church & Tenant Empowerment Worker role (total hours to be agreed) which can be found on our website here..
To apply, please send your completed application form by 5pm, Friday 22nd May 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is delighted to partner with a well-established health charity on an exciting Senior Legacy Marketing Manager role. This position offers the opportunity to lead impactful legacy and in-memory marketing strategies that drive long-term income and supporter engagement.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real difference to families every day
Are you passionate about supporting families and giving children the best start in life?
We’re looking for a Family Support and Activities Coordinator to join our friendly and committed team. This is a varied, hands-on role where no two days are the same. You’ll work directly with families in their homes and communities, coordinate volunteers, and plan engaging activities for young children and parents.
About the role
You’ll support families with young children who may be facing challenges such as isolation, low confidence, or complex needs. At the same time, you’ll design and deliver fun, development-focused activities and groups that help children thrive and parents feel more confident.
A key part of this role is delivering sessions during school holidays, when families often need additional support. Your work will help ensure continuity of care and reduce isolation during these times.
You’ll also:
Around 70% of your time will be spent out in the community, including home visits and delivering groups.
About you
We’re looking for someone who is:
Why join us?
At Home-Start, you’ll be part of a supportive team making a genuine difference in families’ lives. We offer:
Apply now
If you’re passionate about supporting families and want a role where you can see the impact of your work every day, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Background
We are Humane World for Animals, formerly called the Humane Society of the United States and Humane Society International. Since 1954, we have worked to create a more humane society for animals. Working side by side as the Humane Society of the United States and Humane Society International, we have helped to pass thousands of landmark laws, rescue hundreds of thousands of animals, and cared for and protected millions more.
In 2025, to convey our mission and make sure that everyone understands who we are and the bold work that we do, our organisations are standing together under a new shared name: Humane World for Animals.
We are dedicated to changing the world for animals. We drive change with human action. We help people, communities, governments, and corporations shift behaviour, providing the right support and advocating for policy change to stem the root causes of suffering and cruelty.
Purpose of role
As the Program Manager, Media and Communications, you will support the Program Director on the design, development and implementation of communication strategies and plans to advance Humane World for Animals UK’s strategic priorities with regard to campaigns, brand-building and fundraising. You will lead on producing and delivering a content strategy for a broad range of channels to increase audience engagement. The position will support campaigns and fundraising stewardship and give strategic advice regarding social media market insights and trends in the UK digital sphere and emerging channels. This will be vital to achieve successful brand building in the UK market through impactful storytelling, campaign activations, fundraising recruitment and stewardship through compelling content on the earned channels and holistic management of thematic work.
If you are results-oriented, organised and creative and have 5+ years of experience as a media and communications professional then we would like to hear from you.
Key areas of responsibility
About you
Our successful candidate will be confident, creative and positive with a proven track in media and communications roles. A proactive self-starter, you will have demonstrable experience of achieving significant growth and development in regard to audience reach and will take a solution-focused approach to overcoming obstacles. You will have experience of delivering media and communication strategies and plans in a fast-paced environment. You will have ambition and drive for creating positive change for animal welfare; a willingness to constantly learn and develop the most impactful, cost-effective communications for our target audiences; and your work will be solidly underpinned by regular evaluation of progress and impact with a view to further improving strategies.
We are searching for an experienced media and communications professional to make a difference and be part of our ambitious team. If that’s you, please get in touch!
Application Instructions
To apply for this role, please submit a copy of your CV and a cover letter outlining your interest in the role and how you fulfil the requirements set out in the job ad.
The deadline for applications is Thursday, 30 April 2026, 11pm GMT. Applications without covering letters will not be considered.
You must have an existing right to work in the UK, and you must reside in the UK, to be considered for this role.
We make bold progress for all animals by working together on the biggest problems—no matter where they are or how deeply entrenched.

The client requests no contact from agencies or media sales.
About the Role
As an Advocate with us, you’ll support individuals in diverse circumstances to have their voices heard by health and social care professionals and other key stakeholders. Your work will help ensure people are empowered to make informed decisions about their lives and care.
The role involves travel to locations such as clients’ homes, hospitals, care homes, and community settings. While some work can be completed from home, particularly administrative tasks, access to your own transport and a reliable home internet connection is essential.
As this is a newly funded project, the postholder will play a key role in shaping how SHOUT is delivered locally. This includes developing strong working relationships with schools, SEND teams, Transitions services and community partners, identifying unmet need, promoting the service, and contributing to the growth and sustainability of the project.
About You
We welcome applicants from a range of backgrounds. Ideally, you’ll have some experience in advocacy or in providing support, or welfare services to adults or young people - particularly those with learning disabilities and/or autism, communication needs, mental ill health, physical health issues, or difficulties accessing support.
You may have worked or volunteered in health or social care, education, youth services, support services, or in advice and guidance roles. Above all, we’re looking for people who are passionate about making a difference and supporting others to be heard.
How will you make a difference?
You’ll actively promote SHOUT within local communities and professional networks, helping to build awareness and increase access to early advocacy support.
· You’ll help young people to understand their rights, entitlements, and choices; providing clear, accessible information tailored to their needs.
· You’ll support young people to express what matters to them - or speak on their behalf when needed - ensuring their views, wishes, values, and beliefs are represented.
· You’ll promote self-advocacy and confidence-building at every opportunity, encouraging young people to speak up for themselves.
· You’ll work creatively and collaboratively to empower young people to participate in decisions affecting their lives.
· You’ll act in line with relevant legislation (including the Children Act 2004, Working Together to Safeguarding Children, Keeping Children Safe in Education, Mental Capacity Act, Care Act, Human Rights Act and Equality Act 2010), and you’ll constructively challenge professionals and services to uphold their duties.
· You’ll escalate concerns appropriately to safeguard individuals and contribute to improved service delivery.
To learn more about Advocacy and the services we provide, please visit our website.
Professional Development
We’re committed to helping our team grow. Whether you’re starting your career in Advocacy or looking to expand your expertise, we offer a range of development opportunities. We’re proud of our track record in supporting staff to build knowledge, skills, and experience across various advocacy roles.
Equality and Diversity
At Your Voice Counts, we are committed to creating an inclusive and supportive workplace. We value diversity, promote equality, and work to ensure everyone can reach their full potential.
We are a Disability Confident employer. Applicants who identify as disabled and meet all essential criteria will be offered an interview. If you require an alternative way to apply, please contact our HR team to discuss your needs.
Person Specification
We’re looking for passionate and committed individuals who can support people to be heard and make informed choices. Below are the qualities, experience, and skills we’re looking for in an ideal candidate.
Essential Criteria
Experience and Knowledge
· Understanding of SEND processes, including EHCP reviews and transition planning.
· Experience of working or volunteering in health, social care, education, youth services, support services, or advice and guidance.
· Understanding of the challenges faced by people with learning disabilities and/or autism.
· Awareness of the importance of confidentiality, safeguarding, and professional boundaries.
· Knowledge of health and social care systems, and how to support people to access services.
Skills and Abilities
· Strong communication skills, including the ability to listen actively and adapt communication to meet individual needs.
· Ability to build trust and positive relationships with clients, professionals and partner agencies.
· A person-centred and empathetic approach to supporting others.
· Confidence in working independently, managing your own time and workload.
· Ability to write clear and accurate case notes and reports.
· Confidence using IT systems, including Microsoft Office (Word, Excel, Outlook), and experience of using contact or case management systems such as Charity Log.
Commitment and Practicalities
· Commitment to upholding the rights of individuals and promoting equality and inclusion.
· Willingness to travel across Newcastle, South Tyneside, and Gateshead to meet clients and professionals in various settings.
· Access to your own transport and a suitable home internet connection for remote working and admin tasks.
Desirable Criteria
· Experience of working with young people aged 14–18.
· Knowledge of safeguarding children procedures.
· Previous experience working as an Advocate or in a similar role supporting people to understand their rights and make decisions.
· Experience of supporting individuals with complex needs, including those who may lack capacity or have significant communication barriers.
· Familiarity with relevant legislation (e.g. Mental Capacity Act, Mental Health Act, Care Act, Human Rights Act).
· Experiencing facilitating or co-facilitating peer groups or community-based sessions.
The client requests no contact from agencies or media sales.
Who we are
Social AF are experts in Social Media Moderation, supporting some of the UK’s most recognised charities to manage high-volume, high-risk online communities with care, consistency and expertise. Established in 2021, we work with some of the biggest names in the third sector.
Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include:
Social media moderation
Facebook group moderation
Supporter experience
We work at the frontline of charity communications, helping organisations engage their audiences, protect their communities and respond to sensitive issues in real time.
About the role
We’re looking for experienced social media and communications professionals to join our freelance moderation team.
Our moderators support a range of charity partners, working across always-on activity as well as high-profile campaigns and appeals. You’ll act as the voice of each organisation — engaging with supporters, answering queries, and ensuring conversations are managed safely and effectively.
This role is well suited as a flexible, additional source of income. Most of our moderators are freelancers or consultants working alongside other roles.
Working pattern
Moderation takes place between 9am and 9pm, Monday to Sunday.
Rather than working in one continuous block, you’ll complete your hours in short check-ins across the day to maintain coverage and meet response time targets.
Each account is allocated a set number of ‘active moderation hours’ per day (e.g. 2-3 hours), which are spread across multiple sessions.
For example, 3 hours may be split into 5-6 check-ins throughout the day.
You must be able to:
Start moderation from 9am (or earlier)
Monitor activity throughout the day
Complete a final check before 9pm
Adhere to our sub-3-hour response time
Please note: In your first month, you will typically start on fewer accounts and hours (approx. 3 per day) while you get up to speed. Hours usually increase from month two onwards.
Key Responsibilities
Act as the voice of our charity partners, consistently applying their tone of voice and brand guidelines
Respond to comments, messages and queries in a timely, accurate and empathetic way
Maintain a response time of under three hours
Identify, manage and de-escalate negative or inappropriate content
Hide or remove content in line with moderation policies
Identify and escalate safeguarding concerns appropriately
Signpost users to relevant support services where needed
Encourage positive engagement and supporter action, including donations where appropriate
Work across a range of moderation tools e.g. Sprout Social, Meta Business Suite, Agorapulse, Brandwatch
Manage your workload independently while following clear processes and guidance
What We’re Looking For
Essential
Minimum 3 years’ professional communications experience, working in-house for a charity or non-profit
Proven experience moderating social media channels
Excellent written communication skills, with strong attention to detail
Ability to work independently and manage time effectively across multiple check-ins
Confidence in making judgement calls using guidance rather than scripts
Understanding of fundraising and how charities engage supporters
Ability to remain calm and professional in high-volume or sensitive situations
Availability to work 3-6 days per week, including at least one weekend day
Flexibility to adapt quickly if issues arise
Desirable
Experience using moderation and social media management tools e.g. Sprout Social, Meta, Agorapulse, Brandwatch
What our moderators say:
“I love the flexibility of the role. The team are great and very supportive, but the flexibility allows you to still do things whilst working.” - Megan
“Working with Social AF has been so rewarding, I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility has been really beneficial for my work-life balance.” - Sarah
Interviews: w/c 11th May
Compulsory training: 26th May - 10am - 4pm
Start date: w/c 1st June
Before applying, please ensure you have read the full job description, including the working pattern and response time expectations.
To apply, please submit your CV and answer the following questions:
Share an example of how you’ve successfully moderated a charity’s social media channel (200 words max)
How would you see this role fitting alongside your other commitments?
How many days per week and active hours per day can you commit to?
What are our moderation hours and response time expectations?
Are you able to commit to at least one weekend day per week?
You are welcome to include a short covering statement if you wish.
Please note: Applicants who do not meet the essential criteria will not be considered.
The client requests no contact from agencies or media sales.