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Relationship Giving Manager

 

Hours: 37.5 hours per week (Flexible working will be considered)

Salary: £29,008 - £36,778 FTE (Subject to ongoing upward pay review)

Department: Fundraising

Location: 1 Northgate Road, Middlesbrough, TS5 5NW

The Relationship Giving Manager plays a leading and hands on role in designing and implementing the supporter acquisition, retention and development plans. Focusing on growing reach, engagement and ultimately income across Individual Giving, Legacy and In Memory activity.

The postholder will manage, coordinate and deliver a variety of donor acquisition, conversion and retention campaigns and communications that make up the donor acquisition and supporter development programmes to deadline and within budget across various mediums including print, digital, face-to-face and direct marketing etc.

The postholder will also.

• Track the performance of campaigns and monitor performance metrics, including campaign results against agreed KPIs

• Ensure continuous testing, collate learnings and make recommendations to guide future activity

• Ensure effective maintenance and retention of active, lapsing and lapsed supporters

• Work with the wider fundraising team to design and implement supporter journeys for all individual donors and supporters including legacy prospects and pledgers

• Contribute to the development of the legacy marketing plan, implementing annual and ongoing initiatives to build a sustainable legacy pipeline

• Identify new channels and audiences to promote activities and products amongst existing donors/contacts and new prospective donors

• Develop strong relationships with external third parties promote the charity as a local beneficiary

If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of local people, then we want to meet you.

At Teesside Hospice, we believe in making every moment count. Our team is dedicated to providing exceptional, specialist care and support to patients and their families during challenging times.

People are at our core. We offer a supportive environment with opportunities for professional growth and development and are always aiming for the highest standards and working environment. Our teams work positively together, collaborating to ensure our patients get the best care, and staff enjoy a fulfilling career knowing they make a real difference in people's lives.

Our values are Compassionate, Skilled, Accountable, Trustworthy and Principled - working here means being part of a community that focuses on empathy, respect and teamwork. We're there for everyone who needs us and are on a mission to change the way society and healthcare systems care for people.

Join us at Teesside Hospice and be part of a place where your skills and compassion can truly shine!

Closing date for applications is 16th March 2026, but we reserve the right to close the advert earlier if we have a high volume of applications.

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.

This role requires a DBS check. We will do this for you.

There has never been a more exciting time to join Cherry Trees. With our second respite home opening soon near Liphook in Hampshire, and a new Head of Fundraising and Communications shaping an ambitious phase of growth, we’re strengthening our team to help even more families who rely on our support.

We’re looking for a creative, data‑savvy, and supporter‑focused Individual Giving Manager to play a key role in developing and growing our individual giving programme. This is a fantastic opportunity to build inspiring donor journeys, craft compelling campaigns, and help shape how we engage our wonderful community of supporters.

As part of our friendly and growing Fundraising & Communications team, you’ll be contributing to meaningful, high‑impact work every day. Your ideas will be valued, your voice heard, and your creativity encouraged as we prepare to launch our new five‑year strategy in 2026.

Key responsibilities include:

• Strategy & Programme Development
  • Develop and deliver an annual Individual Giving strategy aligned with Cherry Trees’ organisational and fundraising goals.
  • Plan and manage a programme of multi‑channel campaigns (email, mail, social, digital ads, direct mail) to acquire, retain, and upgrade donors. Grow regular giving income using targeted campaigns and personalised communications.
• Donor Stewardship & Engagement
  • Oversee donor journeys that inspire, thank, and update supporters, ensuring excellent supporter experience at all touchpoints.
  • Develop segmented, insight-driven communications that speak to donor motivations. Manage in‑memory, ensuring sensitive and supportive engagement.
• Campaign Delivery
  • Lead on seasonal and one-off appeals, including the Christmas Big Give Challenge and seasonal campaigns.
  • Write compelling fundraising copy for emails, newsletters, social media, and print. - Work with colleagues in Communications, Services, and Finance to gather stories, monitor outcomes, and ensure consistent messaging.
• Data, Reporting & Insight
  • Use CRM data to segment audiences, track ROI, and analyse donor behaviour.
  • Produce regular performance reports, forecasting, and recommendations for improvement.
  • Ensure GDPR compliance and best practice in data handling.
• Budget & Income Management
  • Manage and monitor the Individual Giving budget, setting clear KPI targets.
  • Deliver strong year‑on‑year growth and maintain accurate forecasting.
  • Manage relationships with suppliers such as mail houses, designers, and digital agencies.
• Cross‑Team Collaboration
  • Work closely with the wider Fundraising team to support integrated campaigns and events.
  • Contribute to the development of supporter journeys across all income streams. - Represent Individual Giving at internal meetings and when engaging with external stakeholders.

You’ll be confident using CRM data and analysis to inform strategy, and working alongside our communications team, you’ll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give.

You will excel in creating engaging supporter journeys and developing compelling fundraising propositions. Be strong in budget management, campaign evaluation skills, and familiarity with CRM systems are essential. 

The Philanthropy Officer is an essential role within Amref UK's Supporter Engagement Team. It combines fundraising, supporter care, prospect research, event management and administration – with a focus on delivering our philanthropy strategy to increase unrestricted income. You will play a key role in supporting the team to raise income from small Trusts & Foundations, Mid-Level Donors and Legacy gifts, assisting the Philanthropy Manager with account management of existing donors as well as prospect research.

This role is about proactively building excellent relationships both in person and virtually, requiring confidence, a positive outlook, and the ability to work collaboratively. Previous experience in donor stewardship or relationship management is essential. You’ll be a fast learner with excellent interpersonal and organisational skills, keen take on new challenges, excited about working in international development and invested in Amref’s mission. This is an exciting opportunity to gain experience in high-value fundraising, learning a range of skills from prospect researching, supporter stewardship to organising donor events. 

Lead a once-in-a-generation capital campaign and help shape the future of wildlife rescue in Shropshire.
Cuan Wildlife Rescue is seeking an ambitious, relationship-driven Fundraising and Capital Campaign Lead to grow our income, profile and partnerships at a pivotal moment in our history. As we embark on an exciting capital build programme to create a new, purpose-built wildlife hospital, you’ll play a central role in securing major gifts, building corporate partnerships, inspiring high-value supporters and opening new doors for Cuan’s future. This is a hands-on, outward-facing role for a confident networker and storyteller who loves building relationships, spotting opportunities and turning passion into impact, working with a passionate team to make a lasting difference for wildlife.

Membership and Registry Officer (Temporary) 4-week temporary assignment · Immediate start · £15.93 per hour · 1 day per week on site (London)

Are you passionate about supporting people, providing guidance, and keeping essential processes running smoothly? We are looking for a Membership and Registry Officer to join our client on a temporary basis, helping deliver a high-quality experience to members, prospective registrants, and key stakeholders.

This role is ideal for someone who thrives in a customer-focused environment, enjoys working with data and CRM systems, and is confident communicating across a range of channels. You'll play an important part in supporting membership and registration processes, ensuring accuracy, consistency and excellent service.

About the Role:

You will support the Membership and Professional Standards Department to:

• Provide efficient administration for membership and registration processes
• Process applications, elections, reinstatements and transfers
• Respond to membership and subscription enquiries
• Maintain and improve data integrity within the CRM
• Support recruitment, engagement and retention activities
• Contribute to departmental targets for subscriptions, recruitment and retention

What You’ll Do Membership Recruitment and Retention

• Provide guidance to prospective and upgrading members via email, phone, video call and social media
• Support the conversion of new and existing enquiries into membership and registration
• Record and monitor recruitment and retention activity, producing clear statistics and reports
• Assist with communications to existing, new and prospective members
• Create and coordinate recruitment and retention campaigns, including related CRM administration
• Actively follow up leads and enquiries
• Assist with company annual payment scheme administration
• Update member records with accuracy and care

Marketing and Communications Support

• Help deliver clear and consistent messaging on membership and registration benefits
• Contribute copy and digital content for newsletters, social media, and website blogs
• Support promotional activity across digital platforms
• Assist with creating content such as case studies, fact sheets, FAQs and digital assets
• Support with the design and production of promotional materials for events and campaigns

Administration, Subscriptions and Data Management

• Respond to enquiries via email and phone
• Support processing of membership and registration applications
• Handle reinstatements, transfers and dual registration requests
• Support annual subscription communications and renewals
• Process payments (credit card, cheque, BACS) and issue reminders, notices and receipts
• Assist with annual and monthly Direct Debit processes
• Support subscription reconciliation and data management
• Maintain CRM data, ensuring accuracy of records, demographics and post-nominals
• Issue usernames, passwords and updated correspondence as required
• Assist with Branch and Committee data updates

What You’ll Bring

• Experience in a membership organisation, professional body, or customer-focused environment
• Ability to provide clear, accurate advice by email, phone and in person
• Strong written and verbal communication skills
• Excellent organisation skills and the ability to manage day-to-day work effectively
• A collaborative approach and ability to build rapport with stakeholders
• A high level of accuracy and attention to detail
• Confidence using multiple IT systems, especially Microsoft tools
• Ability to analyse data and present information clearly

How to Apply:

To apply for the Membership and Registry Officer role, please reply and upload your CV quoting reference 82451SOH and we can provide more information to you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Location: Home based
Job Type: Full time
Contract Type: Permanent
Salary: £55,000 – £60,000 per annum
 
Scope and purpose
 
To implement MEI’s business development strategy, helping us secure sustained income to deliver our priorities and fulfil our mission to improve lives through maths education. This includes managing bid processes for major funding, working with senior leadership and business leads to write costed proposals, identifying tender and other funding opportunities, reviewing and finalising funding agreements, and working with the Director for Strategic Communications and Partnerships to nurture relationships and bring new opportunities to fruition.
 
Main duties and responsibilities
 
Support all aspects of MEI’s business development and fundraising activity.
 
Funding opportunities and competitor environment

• Scope external funding opportunities, reviewing these against MEI’s mission, objectives and key criteria.
• Report to MEI’s Senior Leadership Team and Board on the pipeline of new and potential opportunities and produce business cases for new ventures for MEI’s SLT/Board.
• Undertake research into donors, sponsors and other funders, reviewing suitability and conducting due diligence.
• Work with the Director for Strategic Communications and Partnerships to develop relationships and opportunities towards formal agreement.
• Provide advice and guidance to colleagues involved in developing new business, including how to model costs and pricing, and shaping and writing effective proposals.
• Build intelligence about the competitive landscape, identifying competitors, assessing potential threats and maintaining an up-to-date register for SLT and the Board.

 
Tenders, bids and proposals

• Manage a diverse set of funding opportunities and proposals on the go at any single time, ranging from conference sponsorships to grant applications, project bids, corporate partnerships and government programme bids.
• Participate in pre-market engagement for large tenders, clarifying funder expectations and requirements, guiding senior leadership decisions about priorities and bidding criteria.
• For competitive tenders, manage the process from tender launch to bid submission with input from business and operational leads, including: tender clarification; costs and budget; proposal writing, review and sign off; compliance requirements; and supporting documentation.
• Co-ordinate post-award processes through to contract signature, in line with Grant Manager responsibilities and in liaison with SLT and trustees, legal partners, finance and other partners/teams.
• Participate in post-tender feedback reviews and share learning across the team, using lessons learned to undertake revision and improvements.

 
Sponsor and donor management

• Support the account management and stewardship of donors and sponsors, liaising with appropriate teams, ensuring that objectives of donors and sponsors are fully met.
• Directly manage relationships with lead representatives of annual conference sponsor and exhibiting organisations, ensuring their objectives are met, arrangements are handled smoothly, and risks and issues are managed effectively.

 
Systems, records and reporting

• Shape the configuration and use of MEI’s CRM system and other internal systems for effective business development and fundraising.
• Ensure contact records are up to date, accurate and compliant.
• Produce regular reports for SLT and Board on progress in business development and fundraising, including conversion rates, KPIs, and risks.
• Contribute to MEI’s culture of evidence-driven decision-making, providing high quality evidence and intelligence which supports business strategy.

 
General leadership and management

• Work with trustees, SLT and business teams to ensure that business development and fundraising activity is coherent and aligned with broader strategy and delivery.
• Support the development of commercial skills, competencies and approaches across MEI.
• Undertake other duties assigned by the Director for Strategic Communications and Partnerships and keep them up to date through accurate and regular updates.

 
Key Relationships

• Director for Strategic Communications and Partnerships
• Chief Operating Officer
• Chief Learning Officer
• Financial Controller
• Business and Central Services Manager

 
Person Specification
 
Essential

• Demonstrable experience of fundraising across multiple income streams
• Strong track record of writing bids and securing grant and other funding
• Knowledge and experience of public sector procurement
• Excellent writing skills for bids and fundraising communication
• Ability to manage multiple priorities and work autonomously
• Strong interpersonal skills with the ability to build relationships across MEI and with external funders

 
Desirable

• Experience in the education or charitable sector
• Track record of securing large government contracts
• Experience collaborating with product development or programme design teams
• Familiarity with MEI’s mission and the education landscape

 
Personal Attributes, Values and Behaviours

• This is a list of personal attributes which are important for the role but also should encapsulate behaviours required to meet the MEI values of equity, credibility, commitment and service.
• Communicates with clarity and respect
• Commitment and ability to work with all stakeholders to deliver exceptional service
• Actively seeks to work collaboratively when required to achieve the highest service standards
• Self-motivated with a strong work ethic, proactive attitude, and commitment to continuous learning and skill development
• Supportive and collaborative, able to guide and motivate others to deliver high-quality work
• Exceptional interpersonal skills, with the ability to build trust and foster positive, collaborative relationships with colleagues and stakeholders
• Highly organised, able to manage multiple tasks and adapt to changing priorities
• Dynamic, enthusiastic, and positive, bringing energy and a can-do attitude to the role

 
Additional Information
 
This role will involve some travel and occasional overnight stays away from home.
 
REF-227 227

Help keep our day centre and night shelter for people experiencing homelessness run smoothly and effiiciently. 

About the role 

The Operations Coordinator will play an important role in the smooth running of the day centre and night shelter. Working with the Operations Lead, the post holder will secure a diverse and active cohort of volunteers able to fill all the necessary shifts, ensure the building is well maintained and manage the stock of necessary provisions so that guests are adequately provided for. We particularly welcome those with lived experience of homelessness who are able to bring their ‘expertise through experience’ to the role.

Key responsibilities:

Volunteers

• Work with the Operations Lead in the recruitment, training and onboarding of our volunteers, coordinating any relevant checks as required
• Manage volunteer rotas for all our projects: ensuring all shifts are filled in a timely fashion
• Contribute to our engagement with volunteers to ensure they have the best possible experience. This includes supporting the Operations Lead in managing the volunteer advisory group and the provision of training and development of volunteers
• Ensure the volunteer CRM system is kept up to date with all aspects of volunteer data and contribute ideas and actions to improve the process
• Contribute to regular volunteer communication including volunteer newsletters
• Contribute to reports for trustees and other stakeholders on our volunteers and their contribution to the smooth running of the centre.

Premises

• Timely reporting of any damage to the property, fixtures and fittings and liaising with the local authority and repair teams
• Undertake actions as required to ensure the health and safety of the premises, guests, staff, and volunteers. This includes fire alarm tests and fire drills, emergency lighting tests, acting as a fire warden, security alarm tests, and any other health and safety aspects of the premises.

Logistics and administration

• Undertake the ordering of food, stocking of food donations, and timely communications to volunteer cooks
• Ensure all costs are properly recorded and shared with our bookkeeper
• Undertake other administrative tasks as required.

Organisational engagement

• Contribute to organisational strategic planning and review of progress
• Contribute to the development of grant proposals and reporting as required
• Contribute to the development of relevant organisational policies and procedures
• Develop collaborative working relationships with all staff and volunteers.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Manager, International Philanthropy is part of the International Philanthropy team which focuses on raising gifts from individuals based outside of the U.S. and will support the activities of the team in managing donor accounts and coordinating day to day activities of the Senior Director and Director as required.

Major Responsibilities

• Collaborate with frontline fundraisers to implement strategies for high-net-worth individual donors and prospects within donor portfolios, bringing in critical revenue for the organization

• Draft and edit donor-facing communications, including letters, emails, contact reports, and tailored correspondence supporting donor engagement.

• Coordinate with internal teams to develop high-quality concept notes, proposals, presentations, and reports, managing drafts through final approval and formatting.

• Prepare agendas, briefings, and materials for donor meetings, prospect conversations, and internal strategy discussions.

• With fundraisers, act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience.

• Collaborate closely with Prospect Research and Management teams as well as Analytics and operations staff to co-lead and track the entire donor cycle.

• Support the planning and delivery of stewardship and cultivation events for international high-net-worth donors.

• Update the donor database (Salesforce) to maintain portfolio assignments, draft and update giving proposals, request prospect research, monitor report requirements and submissions, track ongoing donor communication and activity as well as additional relationship management duties.

• Support payment processing and ensure documentation complies with IRC and donor requirements.

• Provide operational and administrative support to the Senior Director and Director, including scheduling, travel coordination, and preparation for board or leadership meetings.

• Maintain teamwide systems, materials, and processes, support onboarding for new team members, and contribute to special projects as assigned.

KEY WORKING RELATIONSHIPS

Key contacts across IRC in UK and internationally:

• International Philanthropy Team

• USA Philanthropy

• Communications team

• Policy and Advocacy team

• UK Finance team

• President’s Office and Executive Director of IRC- UK

Person Specification

Skills, Knowledge and Qualifications:

• Knowledge and understanding of the principles and methods of philanthropy fundraising**

• Experience with Salesforce database or similar CRM system** (Salesforce Administrator certification a plus)

• Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines**

• Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines**

• Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC**

• Bachelor’s Degree or higher, with professional fundraising certifications an advantage, or equivalent experience

• Experience in the following markets preferred – UK and US

• Excellent communication skills and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communication

• Previous experience of working with high-net-worth individuals and their support functions i.e. EA’s, wealth advisors and/or private offices;

• Experience of supporting a team including the implementation of high-level events;

• Excellent attention to detail

• Excellent Microsoft Office software skills including Outlook, Excel, Word and PowerPoint

• Ability to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities

• HTML experience a plus, to help support website updates.

• Passion for IRC’s mission and demonstrable interest in fundraising.

Legacy and In Memory Marketing Manager

£37,581 pa

Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)

About the role

We’re excited to be recruiting a Legacy and In Memory Marketing Manager to help grow and deliver WWF-UK’s legacy and in memory fundraising programme. This role will lead the planning and delivery of engaging multi-channel marketing activity that inspires supporters to consider leaving a gift in their will or giving in memory, helping to build long-term support for our mission.

You’ll manage a varied portfolio of campaigns across direct mail, digital, events and web, working closely with colleagues across fundraising, communications and data teams, as well as external agencies. Alongside delivering high-quality campaigns, you’ll play an important role in strengthening supporter journeys, embedding best practice in legacy marketing and championing legacy and in memory giving across the organisation.

This is a hands-on role suited to someone who enjoys combining creative thinking with strong planning, analysis and collaboration to deliver meaningful supporter engagement.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

· Experience delivering legacy, in memory or individual giving marketing activity that supports supporter growth and retention

· Proven ability to manage multi-channel campaigns from planning through to delivery and evaluation

· Strong project management skills, with the ability to manage multiple deadlines and priorities

· Excellent written and verbal communication skills, with a supporter-focused approach

· Experience working with campaign data, reporting and insights to improve performance

· Budget management experience, including monitoring spend and processing invoices

· Ability to build strong relationships with internal stakeholders and external agencies

· Understanding of fundraising regulation, charity law and data protection requirements

Desirable

· Experience working in legacy fundraising or long-term supporter engagement within the charity sector

· Knowledge of legacy and in memory supporter journeys and stewardship approaches

· Experience using CRM or campaign management systems

· Confidence representing an organisation externally or contributing to sector networks

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

· Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays

· Flexible working options, to support your work life balance

· 5% employer contribution to pension, rising to 10% with employee contribution

· Learning and development opportunities to help you grow

· Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We're a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Be a part of a collective and supportive team by joining the London District.

Our Operations Support Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role. Please note, at least one day of this role should be worked from home.

Kairos Women Working Together (Kairos) was founded in 1999 by a group of women in Coventry who recognised that those facing multiple disadvantages, and therefore most at risk of sexual exploitation, were falling through the cracks of existing services. From grassroots beginnings, Kairos has grown into a respected, feminist led, specialist women’s organisation rooted in the community it serves.

Over the next 5 years, Kairos will strengthen our new Women’s Hub as a safe, accessible, trauma-informed women’s centre delivering best practice responses, expand our services to meet women’s needs, strengthen partnerships, and influence systems so that no woman is left behind.

To do this we are seeking an organised, empathetic, and proficient individual to ensure the smooth operation of our hub.

This part-time role provides essential front-of-house support—greeting and assisting women arriving at the hub with sensitivity and professionalism —while also handling a broad range of administrative duties. From digital communications to accurate data entry & record keeping, ordering supplies and liaising with key partners and contractors you’ll help ensure our hub is kept safe, clean and ready for us to welcome visitors and women attending our groups and services.

If you have proven experience in office administration, strong IT skills (including Microsoft Office and familiarity with graphic design tools like Canva), and a commitment to our values and ethos, we want to hear from you.

Post Salary: £25,878 per annum, pro rata hours worked

Working hours: 22.5 hours per week, worked over Monday to Friday

Location: Kairos Women’s Hub, Old Grammar School, 31 Silver Street, Coventry, CV1 1HP.

This post is restricted to female applicants only under Section 9 of the Equality Act 2010. An enhanced DBS disclosure will be required.

Overview of Post

The Operations & Administration Support role is a vital part-time position responsible for the seamless operational flow of Kairos. Key duties encompass a broad range of administrative functions, from managing the main email inbox and creating visual content to accurate data entry and essential record-keeping. The role provides front-of-house support, welcoming women and visitors attending our Women’s Hub and ensuring its smooth running through monitoring and ordering essential supplies and liaising with CV Life regarding building maintenance and cleaning services. The role requires an organised, empathetic, and proficient administrator capable of supporting front line staff and the Senior Leadership Team. 

Main Responsibilities

Digital & Communications

• Manage the admin email inbox, responding to all queries promptly and forwarding communications to relevant staff members as appropriate 

• Open, scan, and distribute post to appropriate recipients 

• Use online graphic design tools to create visual content such as posters, signs and information sheets for use in the Women’s Hub and on social media.

• Assist the Senior Leadership Team in website updates and social media content. 

Reception

• Welcome women arriving at the Women’s Hub with empathy and professionalism, responding with particular sensitivity to any who may be distressed 

• Use knowledge of local services, advocacy, and rights to direct women to appropriate support, so ensuring no one leaves without assistance or alternative referral options 

• Welcome visitors and external partners attending meetings, assisting in preparation of refreshments as required 

• Assist the Support & Services Lead in ordering bus passes

Compliance & Governance

• Assist the Support & Services Lead in maintaining safeguarding records and procedures, entering and updating concerns on the log.

• Assist colleagues in maintaining an accurate record of women attending groups and services, entering individual service user details onto the database.

• Maintain and circulate a quarterly policy review schedule to the Senior Leadership Team. 

• Coordinate policy update processes and distribution

Financial & Procurement Management

• Administer procurement processes for office supplies and equipment 

• Assist the Finance & Impact Lead during contract reviews and negotiations, e.g. by researching best value and actively requesting charity discounts from suppliers 

• Assist Finance & Impact Lead in reviewing service contracts for energy, phone, internet, and insurance

Facilities & Building Management

• Assist the team in ensuring the Women’s Hub and courtyard is clean, tidy and free of rubbish, ready to welcome women and visitors. 

• Manage and monitor waste collection schedules (general waste, recycling, food waste) and coordinate sanitary bin and confidential waste collections 

• Maintain stock levels of essential supplies (e.g. toilet rolls, paper towels, soap, health and safety products) 

• Liaise with CV Life regarding building maintenance and repairs, and with cleaning services 

• Arrange annual PAT testing of all electrical equipment 

• Assist the designated Health & Safety Officer in

  • conducting periodic checks of the security alarm systems and access procedures 

  • identifying and resolving health and safety issues, maintaining accurate incident logs

Relationship Management

• Maintain positive relationships with key service providers 

• Support SLT, front line team and volunteers with operational queries, liaising with contractors as required.

• Keep stakeholders informed of relevant developments and maintain regular communication

HR Administration Support

• Conduct annual driving license checks for staff who drive for work

• Verify MOT and tax status for vehicles used for work purposes 

• Provide administrative support to the Volunteering & Community Engagement Lead and Support & Services Lead during recruitment.

Health and Safety

• Assist the designated Health and Safety Officer in conducting and recording risk assessments and monitoring their implementation 

• Record workplace accidents

• Maintain supplies of condoms and pregnancy tests, liaising with Public Health

IT & Equipment Management

• Manage inventory of laptops and mobile phones, and assist the Support & Services Lead by logging and monitoring SIM cards.

• Liaise with IT service provider for equipment procurement and technical support 

• Coordinate laptop setup and configuration for new staff 

• Assist Finance & Impact Lead in procuring replacement devices as needed, seeking best value options 

• Manage and review mobile phone contracts 

• Maintain accurate records of equipment allocation and contract expiry date

Person Specification 

Experience

• Previous experience in office administration 

• Proficiency in IT: Strong skills in Microsoft Office (Word, Excel) and experience using databases or CRM software 

• Familiarity with online graphic design tools e.g. Canva 

Knowledge & Skills

• Organisation & attention to detail: Excellent time management and accuracy in data entry 

• Communication: Strong written and verbal communication skills 

• Client facing skills including empathy and sensitivity 

• Efficiency: Ability to manage multiple tasks simultaneously

• Understanding of GDPR regulations

Values & Behaviours

• Self motivated and a strong problem solver.

• Collaborative team player

• High integrity and a continuous improvement mindset.

• Commitment to Kairos’s values and ethos.

Other

• Willingness to work flexibly.

• Unrestricted right to work in the UK

Grade: 5

Hours: 37.5 hours per week

Position type: Full time, fixed term for two years (flexible working would be considered)

Responsible to: Head of Philanthropy and Partnerships

Direct reports: Philanthropy and Partnerships Assistant

Location: Remote (UK only) or based in our HQ in Truro (Hybrid) - occasional travel within the UK will be required.

ROLE PURPOSE:

This diverse and dynamic role sits at the heart of ShelterBox's high-performing Philanthropy & Partnerships team. You will provide the creative, analytical and operational backbone that enables the team to secure the funding needed to reach more people affected by disaster, conflict and climate change.

Your work will empower fundraisers to identify and build meaningful relationships with major donors, corporates and grant-making partners, and to deliver exceptional experiences for these supporters. You'll be the creative force behind how we bring people closer to ShelterBox's work - producing powerful impact reporting, compelling stories and other high-quality materials that ensure our funders feel informed, engaged and excited about the difference they make.

You'll form strong working relationships with colleagues across ShelterBox, particularly within our International Programmes and Brand & Content teams, immersing yourself in our work and transforming complex information into engaging, creative materials for a variety of audiences.

Alongside the Philanthropy & Partnerships Assistant (line managed by this post), you will form the team's vital engine room - together you'll strengthen systems and insight that make our fundraising effective, leading on prospect research, pipeline tools and CRM best practice.

WHO ARE WE LOOKING FOR?

This is an ideal opportunity for someone creative, collaborative, organised and curious. We're seeking a proactive and thoughtful team player who:

• Is a strong writer and communicator who enjoys crafting compelling narratives

• Is highly organised, able to juggle multiple projects and maintain excellent attention to detail

• Is collaborative, and enjoys working with colleagues across a variety of teams disciplines

• Is creative and confident generating fresh ideas for engaging supporters

• Enjoys research, information-gathering and problem-solving

• Has an interest in systems, data and processes and how they improve how a team works

• Is excited to support others, including through line management

Experience in a fundraising environment is helpful but not required - this is more about skills, mindset and creativity than fundraising experience.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Stewardship & Supporter Experience

• Bring ShelterBox's work to life - develop a range of compelling assets and materials to engage and inspire high-level supporters, showcasing our impact.

• Work collaboratively to write and design high-quality, compelling reports tailored in style and content to suit a range of audiences.

• Work closely with the Philanthropy & Partnerships team to ensure gold standard stewardship for ShelterBox's donors: driving creative, unique and inspiring ideas for tailored stewardship touchpoints throughout the year.

• Own the Philanthropy & Partnerships stewardship calendar, and co-ordinate with fundraisers across the global ShelterBox network to share resources.

• Support with the delivery of Philanthropy & Partnerships stewardship and cultivation events.

• Support with preparations for, and delivery of, emergency fundraising activity in response to major disasters.

• Work with fundraisers to ensure stewardship activity is planned and tracked on the CRM (Microsoft Dynamics), enabling clear reporting on engagement efforts.
  

Research, Pipeline & Insight

• Conduct prospect research, screening and network mapping to support the development of a healthy pipeline.

• Maintain effective moves management tools and dashboards to help fundraisers understand progress and opportunities.

• Support due-diligence checks and risk assessments on prospective partners and funders.

• Monitor sector trends, philanthropic behaviours and the landscape affecting high-value giving.

• Work with the Philanthropy & Partnerships Assistant to lead best-practice use of the CRM within the team, supporting data hygiene, templates, workflows and new functionality.

• Gather and analyse donor insight alongside the Insight team to help the Philanthropy & Partnerships team make data-led decisions.

• Capture lessons learned from stewardship and pipeline activities; facilitating wash-ups, knowledge sharing and continuous improvement.

Line Management & General Responsibilities

• Line manage the Philanthropy & Partnerships Assistant with care and clarity - including coaching, objective setting, workload management and professional development.

• Support cross-team project delivery related to stewardship, insight and operations.

• Represent ShelterBox positively at all times and reflect our organisational values - integrity, flexibility, participation and learning.

• Commit to safeguarding, data protection, and equity, diversity and inclusion.

• Undertake other reasonable duties as may be required.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible.

This is a proactive, hands-on role where you’ll develop compelling fundraising content, support high-impact campaigns, and play a key role in growing our Regular Giving programme. You’ll combine creativity with insight — crafting powerful donor communications while using data to improve performance and retention.

As a key member of the Fundraising Team, you will work closely and collaboratively with colleagues across the organisation, including Finance, Client Services, and Communications & Marketing. Your excellent communication and relationship-building skills will be essential as you identify and assess partnership opportunities and ensure these are effectively passed to the relevant fundraising leads for cultivation and development.

If you are looking for a new and rewarding challenge, come and work for Thrive.

Our Fundraising Officer is to be based at Thrive Reading (National Office) with 3 days working from the office and 2 days working from home .

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

Salary: £64,093
Contract: Permanent
Location: London Hybrid, 2-3 days per week in Angel office
Closing date: ASAP
Benefits: 24-28 Days annual leave & option to buy/sell more, up to 5% pension contribution, Employee assistance programme, Life assurance cover, Health cash plan

We have a great opportunity for a passionate Head of Corporate Partnerships to join a national disability charity that supports people with complex needs to live connected, fulfilling lives. This is an exciting moment to join an organisation implementing a new CRM system and organisational strategy, where corporate income plays a critical role in delivering long-term impact.

As part of this pivotal leadership role, you will develop and deliver an ambitious corporate fundraising strategy, leading a team to build a multi-year pipeline of six and seven-figure partnerships. You will diversify corporate income across strategic partnerships, charity of the year programmes, commercial partnerships and more, while modelling inclusive, values-led leadership. This will also see you working across a large and complex organisation, creating compelling proposals, managing high-value relationships, and ensuring exceptional stewardship that maximises value for both partners and the charity.

To be successful as the Head of Corporate Partnerships, you will need:

• Proven experience securing and managing six and seven-figure multi-year corporate partnerships
• Significant leadership experience within the not?for?profit sector, including delivering strategies that transform income
• Excellent communication and relationship-management skills, with the ability to influence stakeholders at all levels

If you would like to discuss this role with us please contact us and quote the reference 2909JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.