Digital experience manager jobs in Liverpool

Community Fundraiser – East Midlands

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser – East Midlands, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in our East Midlands region (Derbyshire, Leicestershire, Lincolnshire, Nottinghamshire or Rutland)?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack attached below. 

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 06th September 2026

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Parkinson’s UK works with health and social care professionals and members of the Parkinson’s community to transform Parkinson’s services across the UK. 

We do this through the Parkinson’s UK Excellence Network (PEN), a network of over 7,000 health and care professionals with a shared vision: to build an expert Parkinson’s workforce and improve health and care services for people with Parkinson’s.

We bring together and support health and care professionals to share best practice, network and collaborate, share resources and education, and drive improvements to services for people with Parkinson’s and their loved ones.

To help us deliver our strategic aims, we are looking for a person with lived experience of Parkinson’s to take on the role of UK Parkinson's Audit - National Project Clinical Lead on a consultancy basis. 

In this role, you’ll:

• Inspire, challenge and collaborate with the health and social care professional community to drive significant improvements to Parkinson’s services.

• Provide clinical expertise and input on a distinct project with a service improvement focus related to the UK Parkinson’s Audit.

• Act as an ambassador for the Excellence Network. 

• Join relevant governance groups, including the UK Parkinson’s Audit Governance Board. 

What you’ll bring:

• Be a UK-based clinical healthcare professional, working in Parkinson’s or with extensive interest and expertise in the condition, with exceptional interpersonal and influencing skills. Healthcare professionals living with Parkinson’s are also encouraged to apply.

• Have a good understanding of the landscape of health and social care delivery, education and workforce development to support the strategic aims and objectives of Parkinson’s UK.

• Be skilled in sharing insight and lived experience with a range of stakeholders to help inform decision making.

• Have an understanding of clinical audit processes. Experience of working with or contributing to the UK Parkinson's Audit is desirable but not required.

• Experience with a database used in a Parkinson’s service.

• Strong interpersonal and communication skills, with proven ability to build and manage successful relationships with internal and external stakeholders, including senior clinicians.

• Experience of operating in a modern digital workplace, including using digital tools, platforms and techniques to work collaboratively and productively. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What expertise you'll bring" section of the job description.

Interviews for this role will be held from 11 September 2026, online via googlemeet.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Remote (Surrey and surrounding areas) | 18 – 24 hours

£27,500 pro rata | Flexible working | Real impact

Are you kind, caring and professional – the sort of person who listens deeply, holds space for others, and wants to make a real difference?

At Jigsaw South East, we support children and young people who are facing or coping with the death of a loved one. We’re looking for a compassionate and confident Grief Support Worker to join our small, dedicated team.

In this role, you’ll:

• Support families one-to-one and in groups, both pre- and post-bereavement
• Hold meaningful (and sometimes tough) conversations with warmth and sensitivity
• Help children feel less alone in their grief, and families feel more connected
• Contribute to our PIECES group programme, helpline, and referral process

This isn’t just a job, it’s a chance to walk alongside people at one of the hardest points in their lives and offer light, steadiness and support.

We’re looking for someone who brings:

• A warm, person-centred approach
• Experience working with children and families
• Emotional resilience and a strong sense of purpose
• The ability to travel across Surrey and attend some evening/weekend sessions

We offer:

• Flexible working
• TOIL and supervision
• Ongoing training and personal growth
• A supportive, values-led team who genuinely care

If you believe in the power of kindness and want to help children feel seen, safe and supported, we’d love to hear from you.

View our recruitment pack for more information including a full job description and person specification:

Community Fundraising Assistant – East

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - East, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in our East Region (which includes Bedfordshire, Buckinghamshire, Northamptonshire, Hertfordshire, Cambridgeshire, Norfolk, Suffolk, London, Kent, Surrey, Sussex, Essex)?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack below. 

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 30th August 2026 

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Are you a curious and analytical individual, who has a great eye for detail? This role is a brilliant opportunity to learn how a charity operates. Wycliffe Bible Translators is one of the most exciting Christian charities to work for. We are a dynamic organisation with a big vision – a world where everyone can know Jesus through the Bible. You will join an operational team that provides essential support—delivering a real impact for our fundraising colleagues, our supporters, and our overall mission.

Salary: £26,000 - £29,000 + benefits

Location: Home based or the option of a desk at our Oxford office.

Terms of Appointment: Full-time (37.5 hours per week). Permanent. 

Closing date: Thursday 27 August at 9am

Interview date: Interviews will be held in Oxford on Thursday 10 September

Benefits:

• 33 days’ annual leave, including bank holidays (pro-rata)
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme
• Tax-free home-working allowance
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities

Key responsibilities:

• Producing data to ensure our mailings go to the right people on time
• Communicating data to inform decision making
• Data quality and database management 
• Salesforce Development & support

It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement. 

To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.

 

Money and Benefits Adviser

We are looking for a dedicated and experienced Generalist Adviser working as a Money and Benefits Caseworker.

This is an exciting opportunity to provide specialist welfare benefits advice and casework to people affected by cancer, helping them navigate financial challenges and access the support they are entitled to. Working as part of a compassionate and professional team, you will play a vital role in reducing financial hardship and improving wellbeing for clients at some of the most difficult times in their lives.

We welcome and encourage applications from people of all backgrounds as the organisation is proud to be a Disability Confident Employer and holds the Derbyshire LGBT+ Rainbow Accreditation

Position: Generalist Adviser

Location: Derbyshire (Remote working with travel to healthcare and community settings and quarterly meeting in the local office)

Salary: £29,806.00 per annum, pro rata

Hours: Full-Time (37 hours per week) Contract: Permanent

Closing Date: 21st August 2026

About the Role

We're looking for highly motivated and committed individuals to provide specialist advice and representation on welfare benefits, grants and financial support, managing a caseload that includes complex cases, mandatory reconsiderations and appeals. The Money & More Benefits Caseworker supports clients across all stages of the cancer pathway, including diagnosis, treatment, palliative care and end-of-life support. You will deliver advice through a range of channels including telephone, email, digital platforms and face-to-face appointments within healthcare and community settings.

Key duties include:

· Deliver specialist welfare benefits advice and casework.

· Manage a varied caseload, including complex benefit appeals and tribunal work.

· Support clients to maximise income through benefits, grants and other financial assistance.

· Advocate and negotiate on behalf of clients with third parties.

· Work collaboratively with healthcare professionals, community organisations and partner agencies.

· Maintain accurate case records and meet quality assurance standards.

· Contribute to service development, research and campaigns work.

About You

The ideal candidates will have:

· Significant experience providing welfare benefits advice and casework, including Mandatory Reconsiderations and Appeals

· A strong understanding of welfare benefits legislation and financial support available to vulnerable clients

· Experience supporting vulnerable people using a person-centred and empathetic approach

· Experience managing a caseload and achieving targets and deadlines

· A commitment to equality, diversity and inclusion

· Excellent communication skills both written and verbal

· A non-judgemental, empathetic approach to people

· Strong IT and digital skills, with the ability to learn new systems quickly

Successful candidates will be required to undertake an Enhanced Disclosure and Barring Service (DBS) check and provide proof of Right to Work.

About the Organisation

Join a local charity that provides free, confidential, independent and impartial advice to everyone across Amber Valley, Chesterfield, Derbyshire Dales, Erewash and High Peak.

This advice can help people find a way forward with their problems, whoever they are, whatever the problem.

What is on offer:

The charity offers a comprehensive benefits package that supports your wellbeing, work-life balance, and professional growth:

· Generous annual leave: 35 days per year (pro rata), including all bank holidays and Christmas

· Buy/sell leave scheme: Flexibility to buy or sell up to one week of leave each year (pro rata)

· Employee Assistance Programme: Includes wellbeing support, free counselling, and lifestyle perks

· Contractual sick pay: depended on length of service

· Long service rewards: Extra leave and gift cards after five years of service and beyond

· Workplace pension: Auto-enrolment into our pension scheme

· Hybrid working: the option to work from home, if it works for you and for the team

Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check and provide proof of Right to Work. Please note that the organisation does not hold a sponsor licence.

Other roles you may have experience of include Money and Benefits Adviser, Money Advisor, Benefits Advisor, Housing Advisor, Cancer Support, Cancer Advice and Support.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Role Purpose

Creates and produces distinctive visual content for Trussell, including photography, film, animation and short-form social content. Brings ideas from concept through filming, editing and delivery, helping supporters, partners and donors connect with our work and take action. Works hands-on across content creation and commissioning, alongside colleagues, food banks and external suppliers, to turn strong stories into impactful content for a range of audiences and channels.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes - together contributing to the fulfilment of our long-term vision of a UK without the need for food banks.

Key Responsibilities

· Create visual content
Creates, captures and edits high-quality photography, film, animation and short-form content that showcases Trussell and our food bank community. Takes ideas from brief through filming, edit and delivery, while commissioning specialist support where needed.

· Develop creative ideas and formats
Develops original visual ideas, compelling narratives and repeatable content formats for social media, web and supporter communications. Spots opportunities to make content more engaging, emotionally resonant and relevant for target audiences.

· Shape quality and bring the brand to life
Shapes edits and final assets with a strong visual eye, applying Trussell’s brand, tone, accessibility and channel needs. Balances consistency with fresh, audience-focused approaches that help content stand out.

· Lead creative projects and commissioning
Leads creative projects in house and with external suppliers, from concept, brief and storyboard through production, edit and delivery. Manages production schedules, budgets and approvals while protecting the quality and ambition of the creative work

· Share creative expertise
Works with teams and food banks to identify strong stories and content opportunities. Provides practical creative advice that helps colleagues develop audience-focused content and make the most of existing assets.

· Support creative systems and suppliers
Supports the Senior Creative Manager to maintain a strong roster of photography, film and animation suppliers. Works with the Library Officer to ensure content is stored, shared and reused effectively through the digital asset management system.

Person Specification

Core Knowledge

· Specialist film and photography production, including creative development, shooting, editing and post-production.

· Camera techniques, video post-production and Adobe editing software.

· A working knowledge of design, illustration, and animation software.

· Knowledge of mobile-first filming and editing approaches, including iPhone filming and tools such as CapCut or in-app editing

· Understanding of how different platforms, formats and audience behaviours shape visual storytelling.

· Understanding of accessibility standards for visual content, including captions, subtitles, alt text prompts and plain English

Essential Skills

· A creatively curious storyteller, able to generate original ideas and build compelling, emotive narratives for different audiences and channels, including short-form and mobile-first content.Strong visual judgement, with skill in turning complex subjects into clear, human and visually engaging content. Confident using strong hooks, captions, on-screen text and accessible formats.Confidence to test fresh ideas, spot emerging content approaches and make sound creative choices while protecting dignity, accuracy and trust.

· Ability to manage multiple projects and deadlines, including planning and scheduling priorities to manage resources and deliverables responsibly.

· Skilled in engaging internal and external stakeholders collaboratively and appropriately in creative projects using effective communication and negotiation.

Key Experience

· Experience developing original visual content for long and short-form formats across website, social media and supporter communications.Experience taking content from first idea through filming, editing and final delivery.

· Creative project planning and execution, including brief development, storyboarding, review and edit process stages.

· Identifying audience-focused creative approaches that meet strategic objectives and strengthen the brand.Experience of commissioning and managing external creative suppliers, including briefing and contract compliance.

· Experience repurposing content into different formats, including cutdowns, key moments, series content, captions and social-first edits.

· A portfolio or examples of work showing strong visual storytelling across a range of formats, audiences and creative approaches.

Special Requirements

Driving Licence

" Package Description:

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. Successful applicants will be required to complete the relevant safeguarding checks if relevant to their role.

Join Us as a Senior Stories Officer
The National Autistic Society helps create a world that works for autistic people and within National Programmes wechampion the rights and interests of autistic people and their families, making sure national policies and legislation reflect their needs.We have a rewarding opportunity for a Senior Stories Officer (London Marathon Charity of the Year) within the Communications Team.If you share our values and want to make a difference, we’d love to hear from you.

Visit our website to find out more about who we are:

About the Team
This role sits within the Communications Team and works closely with colleagues across Fundraising, Content, Marketing, Media and Digital teams supporting the National Autistic Society's partnership as TCS London Marathon Charity of the Year 2027.

Together, we are delivering It's Time to Show Up, a national campaign that aims to improve understanding of autism, create a more inclusive society and inspire meaningful change.Storytelling will be at the heart of this campaign, helping us engage supporters, participants, autistic people and their families throughout the marathon journey and beyond.

About the Role
As our Senior Stories Officer, you will play a key role in bringing the National Autistic Society's 2027 London Marathon partnership to life through powerful, authentic storytelling.You will identify, develop and share compelling stories from autistic people, families, supporters, participants and celebrities that support our campaign, It's Time to Show Up.

Working across multiple channels, you will create engaging content including case studies, blogs, news stories, social media content and multimedia storytelling.Your work will help drive fundraising, increase awareness and build a lasting legacy of understanding and inclusion for autistic people.

What You’ll Do

• Identify, develop and produce compelling stories that bring the It's Time to Show Up campaign to life.
• Interview autistic people, family members, supporters, celebrities, participants and colleagues with empathy and sensitivity.
• Create engaging content including case studies, blogs, news stories, social media content and video scripts.
• Plan and deliver storytelling activity around key campaign milestones and fundraising opportunities.

What We’re Looking For

• Proven experience in journalism, storytelling, copywriting or communications within a professional environment.
• Exceptional writing and storytelling skills with the ability to adapt content for different audiences and channels.
• Experience interviewing people from diverse backgrounds and sharing authentic stories with impact.
• Experience creating multi-channel content, including digital and social media content.

This advert is for a full-time, fixed term position (9 months) at 35 hours per week.

This role is Homebased, with occasional travel to interviews, filming and photography shoots, team meetings and the TCS London Marathon event in April 2027.

What we can offer you

• Pension– Auto-enrolled pension scheme.
• AnnualLeave– 33 days (including public holidays). You can buy or sell leave each year.
• Training– Great induction and training, including autism training.
• Discounts– Online staff discount scheme for shopping, cycling, tech, and more (e.g., Asda, Tesco, Nike, Apple).
• Healthcare– Cash plan for permanent staff.
• LifeAssurance– 2x your base salary.
• FlexibleBenefits– Options like private health, dental insurance, holiday trading, enhanced pension.
• Support– 24-hour Employee Assistance Programme and counselling.
• Mindfulness– Free Headspace app for you and up to 3 family/friends.
• BlueLightCard– Eligibility for discounts.

About our application process

You will be required to upload your CV. If you are providing a supporting statement, please consider the following:

• Look at the job description and person specification.
• Tell us how your skills and experience match the role.
• Give examples if you can.

We might close this job advert early if we get lots of suitable applications.

To protect our autistic adults & children at the National Autistic Society, some roles require employees to have a criminal background check.Possession of an Enhanced DBS Check either on the Update Service or conducted within the last 12 months would be preferable but not essential if its applicable to your role.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from autistic people.

We are an equal opportunities employer and part of the Disability Confident Employer scheme.

Important Information

Agencies need not apply.

Please note the National Autistic Society are unable to provide sponsorship for Visas.

The National Autistic Society may use artificial intelligence (AI) to assist our recruitment team with reviewing applications for this role. All application decisions are made by people and are not determined automatically by AI.

"

Senior Partnerships Officer

Do you have experience of successfully developing new major donor/client relationships or corporate partnerships, either in a charity or business environment? Are you confident in asking for and securing gifts or financial commitments?

If you do and have outstanding interpersonal and communication skills, then apply today and join a nature restoration charity, whose mission is to restore beavers to regenerate our landscapes.

Position: Senior Partnerships Officer

Location: Remote, resident in mainland Britain

Hours: Part-time; 3 days per week

Contract: Permanent

Salary: £29,403 per annum, pro rata

Closing Date: 9.00 am on Monday 24th August. We reserve the right to interview candidates and close the ad ahead of the closing date, should a strong candidate be identified.

Interview Date: Online interviews will be held on Monday 14th September. You will be asked to give a short presentation to the interview panel and may also be given a task to undertake prior to or during the interview.

About the Role

The Senior Partnerships Officer (SPO) will work closely with the Chief Executive (CEO) and Fundraising Lead (FL) to ensure the charity has sufficient funding to achieve its mission. This primarily involves developing new donor relationships and partnerships to grow fundraising income streams. The fundraising strategy focuses on high-value grants, gifts and partnerships. We recognise that the lines between major donors, corporate partners and family foundations are often blurred. Therefore, the charity have chosen not to silo work in this way and instead have created a new role focused on developing new relationships across all these income streams. The focus of the role is on ‘winning new business’ and will suit an entrepreneurial candidate with experience in business development, and/or building new corporate or philanthropic partnerships. 

Key areas of responsibility include:

• New business development - acquiring prospective donors and partners
• Solicit gifts
• Relationship management & stewardship
• Be part of the Beaver Trust fundraising team

About You

You will be entrepreneurial and a self-starter, driven to build a network of meaningful relationships with prospective donors and supporters. Able to work independently and make decisions with little supervision.

You will have:

• Excellent prospect research skills, and an understanding of the motivations of donors and how to use this insight to create persuasive propositions and deliver compelling pitches.
• Experience of successfully developing new major donor/client relationships or corporate partnerships, either in a charity or business environment.
• Outstanding interpersonal and communication skills and be able to interact confidently and persuasively in a range of settings with existing and prospective major donors and partners.
• Experience of representing an organisation’s interests and advocating for them.
• Ability to work collaboratively with colleagues to move donors, supporters and partner organisations along a donor journey, from initial contact and relationship building to soliciting a donation and ongoing stewardship.
• Knowledge of all relevant fundraising, data protection and other regulations.
• Resilience and be a problem solver, able to withstand negative reactions and find solutions.
• The ability to think strategically and translate ambitions into actionable plans and delivery.
• Highly competent IT skills, preferably Google Workplace, and high standards for visual content.

All shortlisted candidates will be contacted by Tuesday 1st September 2026. If you have not heard from us by this date, please accept our thanks for applying and assume that you were not shortlisted on this occasion.

About the Organisation

Join a nature restoration charity, restoring beavers to regenerate our landscapes. Our client’s team is small with a diverse skillset and extensive experience in beaver ecology and restoration, human-wildlife coexistence, and policy. They provide practical solutions to help people to co-exist with beavers and influence legislation in Scotland, Wales and at Westminster that rebuilds ecosystems, improves river health, and strengthens climate resilience in a time of ecological and climate crisis.

Benefits include:

• 25 days holiday, plus Christmas day through to New Year’s Day paid, plus 6 days of floating holidays.
• Flexible approach to hours of work.
• Travel, accommodation and subsistence expenses will be met by the trust in
• Pension contribution of 3% of your total pay each month
• One-off contributions toward the cost of an ergonomic office chair and toward purchases of essential devices (laptop, mouse and smartphone)
• Monthly home working allowance, plus an annual contribution toward the maintenance and/or replacement of the essential devices.

We are committed to inclusive recruitment and are happy to make reasonable adjustments at any stage of the process. We actively encourage applications from people of all backgrounds, especially those underrepresented in the environmental sector, including people of colour, disabled people, those from low-income backgrounds, LGBTQIA+ communities and all other protected characteristics

You may have experience in roles including Major Donor, Major Gifts, Corporate Partnerships, Major Donor Fundraiser, Major Gifts Fundraiser, Corporate Partnerships Fundraiser, Corporate Partnerships Lead, Senior Corporate Partnerships Officer.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based
(Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.)

Term: Fixed Term until 31st March 2028

Hours: 35 hours per week

About the Role

Responsibilities:

1. Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans.

2. Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework.

3. Complying  with systems for monitoring and reporting purposes.

4. Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.

5. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

Research and Campaigns

1. Keeping  up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances,

Essential Criteria

1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.

2. An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision.

3. Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.

4. A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels.

5. The ability to understand the needs of others and to empower clients to take action for themselves.

6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.

7. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

8. The ability to work as part of a team and to respond positively to change.

Here are some examples of how we help our clients:

In Person Enquiry.

Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action.

The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors.

The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts.

Telephone Enquiry.

Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her.

The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith’s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient.

The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home.

As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full.

Requirements

Person Specification:

1. To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and  non-priority debt advice, options, and insolvency solutions.

You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.

• OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.

2. Experience of achieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral and written communication skills.

5. Numerate to the level required by the tasks.

6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

7. Ability and willingness to work as part of a team.

How to Apply

For more information and to apply, please click on the redirect button.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Are you a bold and courageous marketing leader passionate about using your strategic talents to help ensure everyone can know Jesus through the Bible?

Wycliffe Bible Translators exists so everyone can know Jesus through the Bible, yet one in five people worldwide still cannot access Scripture in a language they understand. We are accelerating rapidly, with active donors up 24% and new donors up 63% on last year. This enables us to support more Bible translators, transforming local communities. To expand this impact, we have set an ambitious goal to grow our donor base from 6,000 to 27,000 by 2032.We are making bold, long-term investments in top-of-funnel marketing today to make fundraising easier tomorrow.

In this new Director of Marketing role, you will lead us to invest significant resources with courage and conviction – spending money on top-of-funnel marketing today to make fundraising easier tomorrow. You will bring a campaign mindset, emotional excellence, and exquisite storytelling to move audiences to act. You will help us connect with new audiences in a deeply personal way to drive growth.  If you want to deploy your skills to help say ‘Yes!’ to supporting more translators, we would love to hear from you.

• Salary: £70,000-75,000 + benefits
• Location: Home based or the option of a desk at our office in Oxford
• Terms of appointment: Full-time (37.5 hours per week). Permanent
• Closing date: Friday 21 August at 9am
• Interview date: Interviews will be held in Birmingham on Wednesday 2 September

Key responsibilities:

• Accelerate donor acquisition to grow our donor base from 6,000 to 27,000 people by 2032, with a focus on regular giving
• Make Wycliffe an easier charity to support by making our cause visible, emotive and trusted in the spaces where our audiences are
• Bring a campaign mindset to Wycliffe, marrying deep audience insights with emotional excellence and exquisite storytelling to deliver disciplined, high-impact messaging at scale
• Lead and empower a talented team and collaborate closely with colleagues to deliver high performance

Benefits include:

• 33 days’ annual leave, including bank holidays
• Up to 5 days’ extra leave to serve on the Board of an external organisation
• Competitive contributory pension scheme
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme for emotional and practical support
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities.

It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.

To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.

About The Role
Every three minutes, someone in the UK develops dementia. Behind every diagnosis is a person, a family and a story that deserves to be heard.
Could you use the power of media to help those stories reach more people?
As our Regional Media Officer, you'll help bring these stories to life. You'll create media coverage that raises awareness, influences change and inspires people to support Alzheimer's Society.
Reporting to the Regional Media Manager, you'll work across the region. You'll deliver media activity that supports our campaigns, fundraising, services, research and local influencing priorities.
You'll help strengthen our reputation as a trusted voice on dementia.
No two days will be the same. You might be finding a powerful story one day, responding to breaking news the next, or supporting a spokesperson before an interview. You'll help create campaigns that reach and engage people.
We know great candidates come from a wide range of backgrounds and experiences. If this role excites you and you have experience in communications, media or PR, but you're not sure you meet every requirement, we'd still love to hear from you.
Contract:This is a permanent, part-time role working Monday to Wednesday.
Location: You'll be home based, with occasional travel across Northern Ireland, North East England and North West England to build relationships, support media activity and connect with local communities. As this is a regional role, you'll need to live in one of the following areas:

- Northern Ireland
- North East England – including Newcastle upon Tyne, Sunderland, Durham, Northumberland, Middlesbrough, Stockton-on-Tees, Gateshead and Hartlepool.
- North West England – including Greater Manchester, Merseyside, Lancashire, Cheshire and Cumbria.

Interviews: Interviews are provisionally scheduled to take place on the Tuesday 25th August via MS Teams.
What you'll do
How do you turn a story into something that makes people stop, listen and take action?
By building genuine relationships, spotting opportunities and making sure the voices of people affected by dementia are at the heart of what we do.
You'll:

- Develop and deliver regional media plans that support our influencing, fundraising, services, and research.
- Build strong relationships with journalists, colleagues and communities across the region, identifying media opportunities supporting local influencing priorities, promoting Alzheimer’s Society services. Work with people affected by dementia to tell their stories in a way that feels right for them, with care, respect and compassion.
- Create clear, engaging and accessible content, including press releases, statements, briefings, and articles.
- Respond to media enquiries, manage sensitive issues and help protect the reputation of Alzheimer's Society. Support and prepare spokespeople, helping them feel confident when sharing their knowledge and experiences with the media.
- Create engaging content, including photography, video and other digital materials, to bring our campaigns and stories to life.
- Work closely with teams across Alzheimer's Society and with external partners to create greater understanding and support for people affected by dementia.

About you
Are you someone who sees the person behind the story?
You'll have experience in communications, media or PR and enjoy using storytelling to make a difference. You'll combine strong media judgement with empathy, curiosity and a desire to understand what matters to people.
You'll share our values and bring compassion, collaboration and determination to your work. You'll build trusted relationships and help make sure the voices of people affected by dementia are heard.
You'll bring:

- Experience of working in media or PR, with an understanding of what makes a story matter and how to connect with regional and local audiences.
- The ability to build positive relationships with journalists, colleagues, communities and partners.
- A thoughtful and compassionate approach to working with people affected by dementia, helping them share their experiences in a way that feels supportedand meaningful.
- The ability to stay calm under pressure, manage competing priorities and deliver high quality work when deadlines are tight.
- Strong writing skills and the ability to turn complex information into clear, engaging content for different audiences.
- A collaborative approach, good organisation skills and a commitment to creating an inclusive environment where everyone feels valued.

Your work can change understanding, influence action and give people affected by dementia a stronger voice. Join us and help make sure those voices are heard.

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
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