Head of supporter service jobs in Birmingham

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.

Our Services

Sleep Advice Service

Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.

Legal Rights Service

Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.

Book and Toy Library Service

Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.

Innovation and Product Design Service

Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.

Information Products

Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.

Buzgi and Toy Adaptation Service

Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.

The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.

Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.

Our services are provided to families free of charge.

Job Title:

Chief Operating Officer

Reports To:

Chief Executive Officer

Direct reports:

3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))

Purpose of the Role:

The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:

• Operational Systems
• Governance
• Compliance
• Finance and Growth

This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.

As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
• Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:

            Chief Executive Officer

            Chief Operating Officer

            Director of Fundraising, Marketing and Communications

            Director of Research and Support Services

• Provide expert advice on finance, operations, commercial performance and organisational risk
• Lead organisational planning, business continuity, and operational resilience
• Foster a culture of continuous improvement, accountability and inclusion

Finance, Commercial & Sustainability

• Lead financial strategy, planning and performance, ensuring long-term sustainability
• Oversee budgeting, forecasting, cashflow and financial controls
• Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
• Support funding growth through strong financial insight and business case development
• Ensure robust financial governance, audit and compliance

Operations & Infrastructure

• Lead and strengthen operational functions including HR, IT, governance and administration
• Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
• Oversee procurement, contracts, facilities, and organisational compliance
• Drive innovation and value for money across operations

People & Culture

• Champion a positive, inclusive and high-performing organisational culture
• Oversee HR strategy, workforce planning and leadership development
• Ensure compliance with employment law and best practice
• Promote wellbeing, engagement and organisational effectiveness

Digital & Technology

• Provide strategic oversight of IT, data and digital development
• Ensure systems are secure, resilient and aligned to organisational needs
• Leverage data and technology to improve insight, decision-making and organisational impact

Governance, Risk & Compliance

• Ensure effective governance frameworks, risk management and regulatory compliance
• Support the CEO and Board with high-quality reporting and strategic insight
• Lead safeguarding, data protection and organisational risk strategy
• Drive a strong culture of accountability and ethical practice

Leadership & Management

• Lead and develop a small senior team across finance, HR and IT
• Build capability, strengthen performance, and embed a collaborative culture
• Model Cerebra’s values and leadership behaviours

Key Attributes

• Strategic and commercially minded leader with strong operational delivery experience
• Strong financial leadership and business acumen
• Proven track record of driving income growth, sustainability and organisational performance
• Skilled in governance, risk and stakeholder engagement

Please see attached job description for the Person Specification.

APP is looking for an energetic, creative and engaging Community and Events Fundraiser to work with individuals and groups from all walks of life - building strong relationships with them so that APP is the charity they choose to fundraise for.

You will join a small but fast-growing charity with a dedicated and passionate team, committed to supporting women and families affected by severe postnatal mental illness.

We are looking for someone with experience of charity fundraising, who enjoys meeting people, building partnerships and creating opportunities through strong communication and relationship management. The successful candidate will help raise APP’s profile, strengthen supporter engagement and help the charity build a more diverse and sustainable income base.

The successful candidate will be warm, personable and someone who understands the importance of the small details – as well as flexible, resilient and prepared to manage a varied workload. APP offers home-based working with core hours and flexible start and finish times. A working pattern will be agreed with the successful candidate.

PERSON SPECIFICATION

Essential skills, qualities and experience:

● At least two years’ experience in a fundraising role within the charity sector.

● A proven track record of meeting income targets and growing a supporter base.

● Experience engaging and supporting a diverse range of fundraisers including individuals, schools, community groups, and businesses.

● Excellent interpersonal and communication skills, with the ability to inspire and motivate a wide range of supporters.

● Excellent organisational skills with the ability to manage multiple projects simultaneously and meet deadlines.

● Confident using a CRM database; experience with online fundraising platforms (e.g. JustGiving, Enthuse).

● Understanding of UK charity law, GDPR, and the Fundraising Regulator Code of Fundraising Practice.

● Passionate about health equality, social justice, and improving the lives of mothers and families.

● Ability to understand and maintain confidentiality.

● Ability to work both independently towards goals and as part of a team.

● Ability to prioritise workloads and have an organised, methodical approach.

Desirable skills, qualities and experience

● A willingness to raise awareness of PP.

● Experience of supporting community fundraisers in the area of mental health, or with issues relating to pregnancy, women and families.

● Awareness of, and knowledge of the issues faced by women and families affected by postpartum psychosis, bipolar disorder and perinatal mental illness.

● Experience of successful lone working, managing a diverse workload, and working with remote teams.

● An understanding of social media.

● Experience of updating websites.

● Experience of video call (e.g. Zoom, Microsoft TEAMS), Slack and web survey tools.

For more information please see the recruitment pack.

The Individual Giving Campaigns Manager will lead and manage the multi-channel campaign portfolio 
within the Individual Giving function at Birmingham Women’s and Children's Hospital Charity. The Charity 
has been growing its supporter base over recent years and has an ambition to create a step change in our 
approach and significantly grow our Individual Giving donors and supporters.

This role is perfect for someone with excellent Individual Giving campaign creation & communication skills, a 
deep understanding of print and digital marketing, and robust analytical skills, able to make clear 
recommendations for campaign improvements to drive our future strategy
They will ensure that all income targets are achieved in line with the wider Fundraising Strategy and work 
closely with other Individual Giving colleagues covering ‘Acquisition & Retention’ and ‘In Memory & Legacies’ 
to deliver successful campaigns. The post holder will also support and deputise for the Head of Individual 
Giving where appropriate, to empower the Individual Giving and Legacies team to deliver over £3.5million+
per annum.

Key responsibilities include:
1. To utilise a range of existing and new channels to deliver new and existing campaigns to drive donor
acquisition, retention and upgrade, thereby maximising and growing annual income from individual 
giving campaigns covering Lotteries, Direct Marketing, Regular Giving and Legacies.

2. To design, deliver and analyse our annual multi-channel Direct Marketing portfolio covering Direct 
Mails, Eshots, Cold Mails, Social Media and digital acquisition to grow income, supporter 
engagement and data. The post holder will lead on the development of compelling campaign 
messaging, creative concepts and briefing design to ensure high-quality, engaging supporter 
communications.

3. To undertake complex analysis and evaluation of all Individual Giving campaigns, developing plans 
to continuously improve performance, response rates and ROI. To ensure effective use of campaign 
data to improve targeting, segmentation and overall campaign performance

4. To design and implement campaigns with robust and engaging supporter journeys, that build 
meaningful relationships and increase lifetime value & thereby long term sustainable income

5. To work with internal stakeholders to create inspiring Charity impact stories and campaigns that
drive public support of the 'general charity fund’ & enable long term, unrestricted income growth

6. To support the Head of Individual Giving to develop and implement the Individual Giving & Legacies 5 Year Campaign Strategy providing long term sustainable income and supporter growth, as well as 
line-manage and develop staff responsible for delivering Individual Giving & Legacies campaigns,
fostering a high-performing and collaborative team culture

7. To provide guidance, training and support to the Public Fundraising Team and wider Charity Team 
for all relevant Individual Giving and Legacy campaigns/products 

8. To build and manage key stakeholder relationships with existing third party suppliers, Data & AI 
agencies, external Raffle and Prize Draw platforms, Design Agencies, and Mailing/Fulfilment 
Houses, to maximise campaign effectiveness

9. To lead and maximise opportunities to drive new data acquisition and lead generation across all 
channels, including reviewing and optimising existing lead generation activity and developing new, 
innovative lead generation campaigns

10. To maintain an up-to-date knowledge of relevant legislation, including data protection, Gambling 
regulations, and Tax/Gift Aid, ensuring Birmingham Women’s and Children's Hospital Charity is 
compliant with all legislation and best practice

What we offer: 

• Flexible and hybrid working to support work-life balance
• Generous annual leave entitlement with additional leave for long service  
• Enhanced sick pay 
• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs 
• Cycle to work scheme 
• Charity events throughout the year 
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 
• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

PLEASE NOTE: Within our organisation, this role is titled Individual Giving Campaigns Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

Philanthropy Manager

·£45,000 plus benefits 

·Remote with occasional travel to regional offices in Burgess Hill or York offices

·Closing midnight Friday 17th July 2026

·Annual leave allowance / any other stand out benefits

Role 

Brainkind is the UK’s leading charity that supports people that have been affected by brain injury. The charity provides a range of services that includes innovative rehabilitation and ongoing support to ensure that there is life after brain injury. 

The organisation provides support to individuals at all stages of their rehabilitation. This includes

·Supported living

·Neurological Centres

·Residential homes

·Hospitals

The Philanthropy Manager is responsible for leading the leadership and development of Brainkinds philanthropy fundraising activities. This role will focus on the delivery of Brainkind’s capital fundraising initiatives, cultivation and stewardship of high-net-worth individuals and grow strategic corporate partnerships. This is a newly created role that will play an integral part of the Brainkind fundraising strategy.

The primary duties for the role will include

·Develop and deliver capital fundraising strategies to support major infrastructure and service development projects

• Identify and secure major gifts (£25k+) to support capital appeals.
• Develop and manage a portfolio of high-net-worth individuals and prospective major donors.
• Identify, research, and cultivate new prospects through networking, events, and relationship mapping.
• Develop and implement a corporate fundraising strategy aligned to Brainkind’s mission and values.
• Secure new corporate partnerships including strategic, multi-year, and employee engagement partnerships.

Experience and skills required for the role will include

·Previous experience of working in a philanthropy focused role with understanding of engaging with high-net-worth individuals, potential major donors and corporate partners.

·Strong organizational and planning skills

·Excellent relationship management and donor stewardship skills 

·Strong verbal and written communication skills 

·IT literate with the ability to use Microsoft Office and an in-house CRM system

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps. 

Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date. 

Closing date for applications: Midnight Friday 17th July 2026 

Interviews are expected to be held on the week commencing Monday 27thJuly 2026via Teams. 

Are you a forward-thinking finance leader who thrives on building a high-performing team and delivering a highly efficient and dependable finance function?

Wycliffe Bible Translators is one of the most exciting Christian charities to work for. We are a dynamic organisation with a big vision – a world where everyone can know Jesus through the Bible.

As our Assistant Director of Finance, you will hold direct operational accountability for our processes and outputs, serving as a vital steward of the resources that support our global mission. We are looking for a relational, rigorous accountant eager to serve as a key deputy and strategic partner. You will own the integrity of our financial engine, but you will use a business-partnering approach to work alongside our departments to best serve the organisation.

• Salary: £60,000-70,000 + benefits
• Location: Home based or the option of a desk in our Oxford or Belfast offices.
• Terms of appointment: Full-time (37.5 hours per week). Permanent
• Closing date: Thursday 23 July at 9am
• Interview date: Interviews will be held in Oxford on 11-12 August

Key responsibilities:

• Finance function control
• People development and leadership
• Strategic support and business partnering
• Systems, innovation and ethos

Benefits include:

• 33 days’ annual leave, including bank holidays
• Competitive contributory pension scheme
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme for emotional and practical support
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Belfast office
• Fully paid-for professional development opportunities.

​It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.

About Care4Calais and the Legal Access Department

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.

Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.

About the role

The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.

Responsibilities

Volunteer Management

• Lead existing team(s) of volunteers to undertake their specified roles as agreed with the Head of Department
• Conduct quarterly 1:1s with volunteers to give and receive feedback, reaffirm commitments, review caseloads, support with more complex cases, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
• Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Casework Managers.
• Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
• Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required. Provide casework cover when volunteer caseworkers are otherwise unavailable.
• Supervise the casework conducted to ensure that volunteer caseworkers adhere to casework procedures so that every client receives the same level of service. Where volunteers may struggle to adhere to procedures ensure that concerns are identified and raised in a timely manner to reach an appropriate solution.
• Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
• Recruit, train and onboard new volunteers with the support of the Head of Department as required.
• Manage own, limited, complex caseload of clients where required to support the volunteer casework team.

Casework Management

• Oversee the appropriate collection and management of confidential client information and data, ensuring that volunteers adhere to organisational policy at all times.
• Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
• Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering strategic litigation cases supported or undertaken by the Department.
• Report on team progress to the Head of Department via pre-arranged channels and format.
• Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
• Build and maintain robust understanding of the policy landscape impacting people seeking asylum in the UK, identify and attend external training opportunities, ensure that any learning is passed on to other staff and volunteers across the organisation.
• Build and maintain relationships with key partners and stakeholders, including, but not limited to local authorities, legal teams, and other NGOs focused on support of people seeking asylum.
• Attend and contribute meaningfully to team meetings

Person specification

1. In-depth understanding of the UK asylum system
2. Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
3. Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
4. Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
5. Clear leadership ability, with the capability to act with initiative and drive
6. An understanding of the volunteer experience including potential challenges volunteers may face
7. Self-motivated and used to managing multiple priorities to meet deadlines
8. Collaborative team member with excellent verbal and written communication skills
9. Strong digital literacy, including ability to work on Google Workspace and Office 365
10. Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset

Whilst not essential, we welcome applications from people with the following skills

     12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to:               Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic

     13. Experience leading and managing volunteer teams from varied backgrounds

Application process

Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.

The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.

Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.

We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.

If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org

We have an opportunity for a dedicated Case Officer to join our South West casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across Dorset, Hampshire and Isle of Wight on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

- Manage casework support, providing direct support, advice and guidance to beneficiaries,
- Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
- Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
- Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the Dorset, Hampshire and Isle of Wight area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates:        13th and 14th July 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

We have an opportunity for a dedicated Case Officer to join our Greater Manchester casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across Greater Manchester on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

- Manage casework support, providing direct support, advice and guidance to beneficiaries,
- Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
- Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
- Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the Greater Manchester area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

We have an opportunity for a dedicated Case Officer to join our South East casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across South East on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

- Manage casework support, providing direct support, advice and guidance to beneficiaries,
- Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
- Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
- Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the South East area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates:        3rd and 6th July 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

We have an opportunity for two dedicated Case Officers to join our North East casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across the North East on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

- Manage casework support, providing direct support, advice and guidance to beneficiaries,
- Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
- Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
- Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the North East area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates:        week commencing 13th July 2026

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Harris Hill has an exciting opportunity for an experienced creative Communications Manager to join a national charity, covering whilst they seek a permanent member of staff.

This full remote role will work with the Head of Communications, leading, planning, and delivering communications activity that supports services and strategic objectives.

You'll oversee a wide range of communications initiatives, including media relations, marketing campaigns, brand development, internal communications, events and stakeholder engagement. 

This is a varied role that combines strategic planning with hands-on delivery. One on hand you may be developing a communications campaign, the other supporting a media opportunity, delivering an internal engagement initiative or producing content for digital and marketing channels.

Experience:

Experience delivering communications and marketing strategies, campaigns and plans.

Strong media relations and stakeholder engagement experience.

Excellent written and verbal communication skills.

Experience creating engaging content for a variety of audiences and channels.

Knowledge of branding, internal communications and digital communications best practice.

Strong organisational and project management skills.

Experience monitoring, evaluating and reporting on communications activity.

The ability to work collaboratively while managing multiple priorities in a fast-paced environment.

Experience managing budgets, suppliers or team members would be advantageous.

If you would like to find out more about this opportunity and organisation, please get in touch today.

The Events Co-ordinator has a pivotal role in coordinating and executing various events and initiatives to support the Charity’s objectives. This position demands meticulous planning, excellent organizational skills, and the ability to manage event logistics effectively.They will work as part of the Events Logistics Team, supporting the senior members of the team, and work with and manage a number of both internal and external stakeholders. 

The Events Co-ordinator will work closely with the Head of Events and colleagues across the team to support the delivery of both the Events Logistics and wider Fundraising Team strategic plan, including: 

• Event Planning: Collaborate with relevant stakeholders to plan, organize, and execute a diverse and often complex range of events including Sponsored Walks and Challenge events such as Abseils, Charity Galas, Stewardship/Cultivation events and a range of charity engagement events.

• Events Logistics Management: Coordinate all logistical aspects of events (venue booking, supplier co-ordination, transportation, accommodation, catering, equipment, and staffing requirements); and liaising and negotiating with external stakeholders to ensure our charitable ROI target is achieved. Possess specialist knowledge regarding events policies and procedures including complex event planning, risk assessing and mitigation/emergency planning contracts, manage deliveries, and ensure timely and cost-effective services for events.This includes ensuring compliance with legal, health, and safety obligations, including acquiring necessary permits and licenses for events. 

• Budget Oversight: To ensure events are delivered in line with specific delegated expenditure budget, and achieve the key objectives established at outset.Develops, manages and tracks delegated budget for own events with input into the overall budget across the year, to assist the Head of Events with budget planning, cost estimation, ensuring events are executed within the allocated financial parameters.

• Volunteer Management: Recruit, train, and supervise volunteers, ensuring their roles and responsibilities are clear and well-coordinated during events. 

• Event Evaluation: Supports, facilitates and monitors progress of each event and initiates and supports performance improvement.Conduct post-event evaluations to assess the success of each event, collect feedback, and implement improvements for future initiatives. 

• Stakeholder Management & Communication: Collaborates with the marketing and communication team to create promotional materials, advertising campaigns, and social media content to maximize event attendance and support; and the wider income generation teams to create event working groups with shared responsibilities to deliver successful outcomes.Additional stakeholders that would be communicated with on a regular basis include; charity supporters, event attendees, Trust Staff, Charity Board Member and general members of the public. 

• Sector Insights : To scope and research potential new event opportunities across the region/UK/Internationally as well as keep abreast of sector trends and opportunities.

• Personal Attributes: Passionate about the Charity; Proactive, resourceful, and able to solve problems independently.An excellent team player with strong interpersonal skills who is adaptable and open to learning and implementing new strategies. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

This role is for a 12-month fixed term contract for maternity cover.

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

Interviews will take place on 9th July, applications will close as soon as we have enough viable candidates so please apply early to avoid disappointment. 

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

​

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

At Riding for the Disabled Association (RDA), we enrich lives through the unique bond between people and horses. Each year, we support over 39,000 disabled children and adults through activities including riding, carriage driving, and equine assisted programmes such as Quiet Corners and Tea with a Pony. We are pioneers in the therapeutic use of horses, leaders in disability sport, and the only major UK charity focused specifically on the health and wellbeing benefits of bringing people and horses together.

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. With 24% of the UK population classified as disabled, we make a lasting impact through the therapeutic power of horses.

We are now looking for a Fundraising Coordinator to join the team at our national office in Warwickshire, and help us to continue our work. 

JOB DESCRIPTION

Job Title: Fundraising Coordinator

Reports to:  Head of Fundraising

Based at: RDA National Office (Lowlands Equestrian Centre, Warwickshire)

– option for hybrid working with a minimum of 2 days a week office based

Hours:                          Full time (37 hours)

Contract Type:  Permanent

Salary range: £24,000 - £28,000

Role Purpose:

This is an exciting time to be joining RDA’s newly refreshed Fundraising Team, and this role will play a vital role in supporting income generation. Enthusiastic and organised,  the successful candidate will have strong communication skills, as well as the ability to quickly integrate into the team. This role will focus on supporting the Fundraising team with administration activity, the delivery of high-quality corporate volunteering days and helping the team to achieve our ambitious fundraising targets.

Specific Responsibilities

· Provide administrative support to the Fundraising Team, including sending thank you letters and monitoring the team inbox.

· Provide excellent supporter care to RDA donors through regular communications and prompt responses , with a focus on individual donors, corporate partners and legacy administration.

• Process all incoming donations in line with internal procedures and ensure prompt and appropriate acknowledgement of all income.

· Support the Partnership Manager - Corporate  by acting as  the point of contact for the coordination of  Corporate Volunteering days including liaison with the Lowlands Equestrian Centre Manager.

· Support the Partnership Manager - Corporate with the stewardship of low-level corporate accounts.

· Support the Partnership Manager – Philanthropy and Legacies  with the administration of Gifts in Wills, and the stewardship of RDA’s ‘In Memory’ giving programme.

· Support the Community and Events Fundraiser  with liaison and management of internal and external stakeholders

· Assist with donor management, including the completion of  donor due diligence and data entry into our Customer Relationship Management (CRM) system, and the provision of support to the  Fundraising and  Communications and Marketing teams for  the creation of bespoke reports .

· Work closely with the Communications and Marketing team to coordinate donor newsletters and social media posts, and  the management of mailing lists.

· Ensure the fundraising content on MyRDA (our internal intranet system) is up to date, through coordination of content with the Fundraising team,  making changes where necessary.

· Support our key fundraising events as required .

· Demonstrate the values and cultural aspirations of RDA,  ensuring consideration is given to our charitable aims and objectives in all activity.

· To undertake other duties as determined by the line manager from time to time.

Person Specification

 Essential Criteria:  

• Excellent organisational skills
• Confident with face to face, telephone and email conversations
• Ability to build positive relationships internally and externally
• Able to multi-task
• High degree of computer literacy (MS Office 365)
• Enjoys working as part of a busy and dynamic team
• Excellent attention to detail
• Experience of working to deadlines
• Able to use own initiative
• Strong time-management skills
• Excellent interpersonal skills
• Empathy with aims and values of RDA

 Desirable Criteria:  

• Experience of Legacy Administration
• Good working knowledge of MS SharePoint
• Previous  use of databases
• Appreciation and knowledge of equality, diversity and inclusion
• Previous customer service experience