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133

Membership service manager jobs in Ruislip, greater london

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Top job
Royal College of Speech and Language Therapists (RCSLT), London (Hybrid)
£51,441 (London based) or £46,669 (non-London based) FTE + excellent benefits
An excellent opportunity for an experienced and highly organised professional with a strong background in membership or customer operations.
Posted today
Top job
World Physiotherapy, Remote
£50,000 per year
We are seeking a highly skilled and experienced governance and policy manager to lead and strengthen all governance-related functions.
Posted 1 day ago Apply Now
Top job
Look Ahead Care Support and Housing, Croydon (On-site)
Up to £46852 per annum + Benefits include 25 days Annual Leave etc.
Posted 5 days ago
The Law Society, London (Hybrid)
Up to £49230 per annum + 3% flex fund after 3 months + Bens
Posted today
The Royal College of Pathologists, London (On-site)
£38,469 pa plus excellent benefits
You will be an organised, detail-oriented individual with strong administrative, financial processing and customer service skills
Posted 1 day ago
Stewardship, EC1Y, London (Hybrid)
£65,000 per year
Seeking a manager to lead our EUC and Systems Admin teams to resolve issues quickly and keep platforms up to date, secure and reliable.
Posted today
Closing in 7 days
The Royal College of Radiologists, Central London (Hybrid)
£54,869 - £60,644 per year dependent on experience
Posted 2 days ago
Closing in 5 days
Charity People, London (Hybrid)
£43,385 per annum
Posted 1 day ago Apply Now
Yeldall Manor, RG10, Reading (On-site)
£32,611 - £35,544 per year
Posted today Apply Now
Cystic Fibrosis Trust, City Of London (Hybrid)
£40,800 plus either £3,000 London Weighting or £450 home allowance per year
Posted today
Page 1 of 9
London, Greater London (Hybrid)
Edinburgh
Cardiff
Belfast
£51,441 (London based) or £46,669 (non-London based) FTE + excellent benefits
Part-time (21 hours per week)
Permanent
Job description

Hybrid or remote (London / Belfast / Edinburgh / Cardiff)

£51,441 (London based) or £46,669 (non-London based) FTE + excellent benefits

The Royal College of Speech and Language Therapists (RCSLT) is seeking a Membership Operations Manager to coordinate high‑quality membership processes, ensuring accurate membership data and subscription collections and support operational improvements.

Who we are

The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 70 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

The Royal College of Speech and Language Therapists (RCSLT) is seeking a proactive and detail-oriented Membership Operations Manager to play a key role in delivering an excellent member experience and supporting organisational sustainability.

Reporting to the Head of Membership, this role is central to ensuring high-quality membership operations, including accurate data management, subscription collection, and continuous process improvement. Working collaboratively across Finance, Digital, Content, and Communications, the postholder will help maintain smooth day-to-day operations while contributing valuable operational insight to future planning and development.

What we are looking for

The ideal candidate will be an experienced and highly organised operations professional with a strong background in membership or customer operations, ideally within a complex or high-volume environment. The successful candidate will bring a deep understanding of CRM systems (preferably Salesforce), payment processes, operational governance and data protection/GDPR, alongside proven experience of improving systems, workflows and cyclical operational processes.

With strong analytical skills, attention to detail and confidence using digital tools, they will be able to interpret data, identify opportunities for improvement and manage priorities effectively. A collaborative, proactive and solutions-focused approach is essential, along with a clear commitment to excellent member experience, equality and diversity and the charitable aims of the RCSLT.

Please see the job brochure with more information regarding the required experience and skillset needed for this role.

What we can offer you

  • A competitive starting salary
  • Generous annual leave entitlement
  • Excellent staff training and development opportunities
  • Supportive and flexible working environment including, hybrid working arrangements
  • Generous Pension scheme
  • Life insurance cover
  • Season Ticket Loan scheme
  • Eye care voucher scheme
  • Family-friendly employer including enhanced maternity and paternity leave
  • Cycle to Work scheme
  • Access to an Employee Assistance Programme and more!

How to apply

Should you wish to discuss the role in strict confidence, or for more details about the role, please contact the HR Team by email.

For more information and details of how to apply, please visit our vacancies page.

Closing date: 9.00am on Tuesday, 5 May 2026.

Interview date: w/c 11 May 2026 (Teams). 

There will be a task to complete as part of the interview process, which will be sent to you in advance.

Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.

We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

Organisation
Royal College of Speech and Language Therapists (RCSLT) View profile Organisation type Registered Charity
Posted on: 14 April 2026
Closing date: 05 May 2026 at 09:00
Tags: Administration, Advice / Information, Communications, Finance, IT, Customer Service, Operations, Digital, Customer support, Data Analysis, Data Entry, Data Protection, Information Management, Governance / Management