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Head of Income Generation and Partnerships
Location: Hybrid working remotely and in office (Caledonian Exchange, 19A Canning Street, Edinburgh, EH3 8EG)
Term: Fixed Term (18 months, with potential to extend)
Hours: Full-time (Monday-Friday, 35 hours per week) – see website for flexible working options that you might request.
Salary/Rate: JFC4 £56,870
Reports to: Chief Executive
Closing date: Friday 10 May
Interview date: Friday 22 May
About us
We are Young Scot, Scotland’s national youth information and citizenship agency. We’re a constant in the lives of young people, woven into the very fabric of growing up in Scotland. We’ve been delivering direct services for over 40 years to ensure that all young people in Scotland are connected to information, opportunities and experiences that support them to live happy and fulfilling lives.
Young Scot is a nationally trusted brand with deep reach, strong partnerships and unique assets - including data, insight, participation expertise and access to young people across Scotland. More than 880,000 young people have a Young Scot National Entitlement Card, with more than 160,000 of them signed up as Young Scot members. Last year our young.scot site had almost 1.7million visits, and well over 1000 locations across Scotland offer Young Scot perks and discounts.
The role
Young Scot is seeking a strategic, entrepreneurial and delivery-focused leader to help shape and drive a step-change in how we generate income and build partnerships.
This is a pivotal role at a defining moment for the organisation with the recent appointment of a new CEO, as well launching a new organisational strategic vision. As we evolve our operating model and ambitions, you will lead the development of a more diverse, sustainable and innovative income portfolio - ensuring we can continue to deliver meaningful impact for young people aged 11–26 across Scotland.
Working closely with the CEO and senior leadership team (SLT), you will design and implement a new income generation strategy, unlocking opportunities across corporate partnerships, trusts and foundations, public sector funding and earned income streams. You will take an “intrapreneurial” approach - building new propositions, testing ideas and embedding a culture where income generation is seen as a shared organisational priority.
This role offers significant autonomy, creativity and influence. You will be equally comfortable setting strategic direction and personally leading high-value relationships, as you are enabling written bids and researching new partnerships.
Why this role matters
This role will:
Strengthen our financial resilience and long-term sustainability
Unlock new forms of value and social income generation
Expand our influence across sectors and policy areas
Enable us to reach and support more young people
Key responsibilities:
1. Strategic Leadership & Income Strategy
Develop and deliver a clear, ambitious income generation and partnerships strategy aligned to organisational priorities, with metrics and deliverables set.
Build a diversified income model across multiple streams (corporate, trusts & foundations, public sector, earned income, philanthropy).
Identify emerging fundraising trends, new tools, opportunities and risks across Scotland, the UK and internationally.
Advise the CEO and SLT on financial sustainability, growth opportunities, and strategic partnerships.
What success looks like:
A comprehensive and inspiring strategy with clear targets, focus areas and pipeline
Income growth across multiple streams, reducing reliance on single sources.
Income generation and monetisation embedded as a core organisational enabler.
2. Partnerships & Business Development
Develop and secure high-value partnerships across corporate and other sectors.
Design compelling support propositions, aligning commercial value with social impact.
Build and manage a strong pipeline of opportunities, by understanding the support areas or ‘entry points’ where partners can add value to Young Scot.
Lead development of innovative income streams, including:
Ethical monetisation of Young Scot assets (data, reach, insights, services)
Sponsorships and strategic collaborations
New products or services for partners
What success looks like:
A growing portfolio of strategically aligned, high-value partnerships.
Strong conversion rate from pipeline to secured income.
Innovative offers that enhance both impact and income.
3. Trusts, Foundations & Fundraising
Lead and grow income from trusts, foundations and statutory sources.
With programme leads, develop compelling, outcome-driven cases for support.
Secure multi-year funding aligned to Young Scot strategic priorities.
Oversee high-quality reporting and stewardship.
What success looks like:
A strong, forward-looking funding pipeline.
Increased success rate and value of bids,
Long-term funder relationships with clear impact reporting.
4. Relationship Management & External Representation
Build and steward senior-level relationships with funders, partners and stakeholders.
With the CEO, SLT and young people, act as a visible ambassador for Young Scot.
Leverage networks to open new opportunities and raise organisational profile.
What success looks like:
Partners feel valued, engaged and connected to impact.
Strong external reputation as a trusted and innovative partner.
5. Delivery, Systems & Performance
Enhance and/or create systems, processes and tools (e.g. CRM) to support income generation.
Set and track income targets, KPIs and performance metrics.
Ensure compliance with fundraising regulation and best practice.
Work with finance colleagues on forecasting, reporting and income tracking.
What success looks like:
Clear, accurate income forecasting and reporting.
Efficient systems supporting scalable growth.
Strong governance and compliance.
6. Leadership & Culture
Lead income generation across the organisation - even as a sole or small function.
Build a culture of proactivity, growth-mindset and collaboration.
Support colleagues to identify and contribute to income opportunities.
Contribute to wider organisational leadership and strategy.
Attend a range of internal meetings as requested, support with delivery of key Young Scot events and sessions as required, and other areas as advised by the CEO.
What success looks like:
A culture where income generation is shared and understood.
Teams feel confident contributing to partnerships and opportunities.
Clear alignment between income, impact and strategy
Person Specification
Essential Experience
Significant sustained experience leading income generation, fundraising, or business development at a senior level
Proven track record of securing income across multiple streams (e.g. trusts & foundations, corporate, public sector, earned income)
Demonstrable success in building high-value partnerships that deliver both income and impact
Experience developing and delivering income strategies and pipelines
Experience personally leading bids, pitches, and negotiations.
Essential Knowledge & Skills
Strong understanding of the funding and partnership landscape in Scotland and beyond
Excellent relationship-building and stakeholder management skills at a senior level
Ability to translate organisational strengths into compelling propositions and cases for support
Commercial awareness and ability to identify mutual value opportunities
Strong written communication skills, particularly funding applications and proposals
Financial literacy, including budgeting, forecasting and income tracking
Ability to operate both strategically and hands-on.
Leadership & Capability
Ability to work autonomously and build a function from the ground up
Entrepreneurial mindset with a focus on innovation and growth
Strong influencing skills, internally and externally
High levels of resilience, initiative and accountability
Collaborative approach, with the ability to work across teams and sectors.
Personal Attributes
Proactive, opportunity-focused and solutions-driven
Creative and open to testing new ideas and approaches
Motivated by social impact and improving outcomes for young people
Adaptable and comfortable operating in a changing environment
A clear understanding and belief in the core values of Young Scot.
Desirable
Existing network of relevant contacts across sectors
Experience in youth sector, public sector or policy-related environments
Experience with digital, data-driven or innovative income generation approaches
REQUEST FOR PROPOSALS
UK Contracted Reward Review
Mines Advisory Group (MAG) is seeking an experienced reward consultant or consultancy team to support a comprehensive review and redesign of its UK contracted reward framework.
About MAG
MAG (Mines Advisory Group) is an international humanitarian organisation working to save lives and build safer futures in conflict affected and fragile contexts. We operate globally across mine action and weapons and ammunition management programmes, working in partnership with governments, donors and affected communities.
Overview
MAG is undertaking a strategic review of its UK contracted reward framework to ensure it remains fit for purpose, aligned with organisational priorities, and able to support the attraction, retention and development of key talent.
MAG has committed to a more comprehensive review in 2026. This assignment will provide external expertise to support diagnostic analysis, design of a revised framework, and development of practical, implementable recommendations.
Purpose of the assignment
The purpose of this consultancy is to review and redesign key elements of MAG’s UK contracted reward framework so that it is fair, transparent, market aware, operationally effective and financially sustainable.
The assignment will combine technical analysis, stakeholder engagement, options development and implementation planning.
Scope of work
The review will focus on UK contracted staff and will include:
• Review of reward policy and principles to assess alignment with organisational needs and future direction
• Assessment of current job family structure, grading architecture and overall framework design
• Review of job evaluation methodology, including clarity, consistency and practical application
• Analysis of salary structures, progression approaches and incremental models
• Review of allowances and modular reward elements, with recommendations for simplification and alignment
• Development of practical design options with clear recommendations and rationale
• Indicative cost modelling and affordability analysis
• Development of a high level implementation and transition roadmap
The consultant will engage with key internal stakeholders and provide advice that is grounded in relevant market practice while being appropriate for an international humanitarian organisation.
Deliverables
The assignment is expected to produce:
• A diagnostic report outlining strengths, risks and key issues in the current framework
• An options paper with clear recommendations and rationale
• A high level proposed reward framework design
• Indicative financial modelling of recommended options
• An implementation and transition roadmap
• Presentation materials suitable for senior leadership and governance discussions
Timeline
The assignment is expected to run from May to September 2026, aligned to MAG’s internal governance milestones.
MAG can provide additional background information and arrange briefing sessions for prospective consultants. To request further information or arrange a discussion, please contact:
About you
We are looking for a consultant or consultancy team with:
• Demonstrable expertise in reward framework design and review, including grading structures, job evaluation and pay progression
• Strong experience working with not for profit, humanitarian or complex international organisations
• Ability to design reward frameworks that balance fairness, transparency, affordability and operational practicality
• Strong analytical capability, including cost modelling and translation of design options into financial impact
• Experience working with geographically diverse or internationally mobile workforces
• Credible benchmarking capability and access to relevant market data
• Ability to apply a diversity, equity and inclusion lens to reward design
• Strong communication skills with the ability to present complex concepts clearly to senior stakeholders and governance bodies
• Proven ability to deliver within defined timelines and manage confidential data appropriately
Further information
MAG can provide additional background information and arrange briefing sessions for prospective consultants. To request further information or arrange a discussion, please contact:
Louise McDonald
Director of People and Culture
We welcome pragmatic, proportionate and high impact proposals that support the development of a robust and future fit reward framework.
Remuneration is based on submission of final deliverables. Payments will only be made upon MAG’s written acceptance of deliverables. All invoices must clearly reference the consultancy contract and deliverables achieved. Payments will be made within 30 days of receiving a correct invoice.
Prospective consultants may propose an alternative payment schedule in their proposal, should they wish.
We do whatever it takes to get to a landmine before another child does.
Caroline Chisholm School is partnering with Robertson Bell on a retained basis to appoint a Chief Finance Officer on a permanent basis. This is a pivotal leadership role within a high-performing and ambitious organisation, offering the opportunity to shape financial strategy, lead transformation, and support the school’s evolution
Caroline Chisholm School is a high-achieving, values-led all-through school with a strong reputation for academic excellence, staff engagement, and community impact. Already operating at a scale and complexity comparable to a multi-academy trust, the organisation is entering an exciting new phase of growth, with plans to expand into primary provision and formally develop as a MAT.
This is a unique opportunity to join a forward-thinking leadership team and play a central role in driving financial sustainability, operational transformation, and long-term strategic growth.
The role
The organisation
Caroline Chisholm School is a school with a strong ethos centred on kindness, curiosity and integrity. With a highly engaged workforce and a 96% positive staff survey rating, the school offers a collaborative and ambitious working environment.
The organisation has successfully navigated recent financial pressures, delivering significant savings while maintaining educational excellence. With a clear financial sustainability plan in place and strong governance support, the school is now well positioned for its next phase of growth.
Alongside this, a major digital and operational transformation programme is underway, modernising systems and infrastructure to support long-term efficiency and scalability.
Essential criteria
Apply now
If you are a strategic and forward-thinking finance leader looking to make a tangible impact within a high-performing and ambitious organisation, we would love to hear from you. This role requires primarily on-site working during term time, with some flexibility available.
Applications close on the 24th May but will be reviewed on a rolling basis.
Something like this as we see the COO role (already recruited for) being responsible for PFI handback process and procurement of same.
This is not a traditional classroom teaching role, though it does require strong classroom presence and credibility.
The Secondary Equity Practitioner will be embedded full-time within one partner secondary school, working mainly with teachers to support deep reflection on practice, help surface harmful assumptions and routines, and support more equitable ways of teaching, relating and responding. The role sits at the heart of Class 13’s Equity-Driven Practice Cycle and is central to how we support lasting change in schools. The role will involve regular lesson cover across the 11-17 age range and across a broad range of subjects, enabling teachers to participate in reflection, training and development.
This role will suit an experienced secondary teacher who can build trust quickly, hold complexity without rushing to easy answers, and stay in relationship when conversations become uncomfortable. We are looking for someone who can act as a supportive, reflective, critical friend to teachers, not someone who needs to be the most certain person in the room.
Purpose of the role
To support teachers to reflect critically on their practice, acknowledge their potential for harm, and take meaningful steps towards transforming how they teach and relate to young people.
Before you apply
This role is deeply relational and, at times, emotionally demanding. You will be working with teachers in moments where reflection may feel vulnerable, uncertain or uncomfortable. To do this well, you will need to bring patience and care: the ability to build trust, hold space for honest conversation, and support people to think carefully about their practice in ways that are thoughtful, humane and grounded.
We are looking for someone who can do this with curiosity and humility. Someone who does not need to stand above the work, but is willing to be part of it. The role asks for a person who can support reflection in others while continuing to reflect on their own practice too.
You will also need to be comfortable working in a very small team, where flexibility, and collective responsibility matter.
Key responsibilities
Equity-Driven Practice Cycle
Build trusting, affirming relationships with teachers and school staff.
Support teachers to reflect on classroom practice, routines, interactions and assumptions.
Facilitate one-to-one and small-group reflective conversations that support teachers discover for themselves rather than simply being told what to change.
Observe lessons and identify patterns, tensions and opportunities for change.
Cover lessons across the secondary age range and across a range of subjects, creating protected space for teachers to engage in professional reflection and development.
Support teachers to translate reflection into practical changes in the classroom.
Contribute to the delivery of Class 13’s wider professional development offer.
Support teachers move from defensiveness to curiosity, and from intent to impact, in line with Class 13’s approach.
School-based relationship and culture work
Build strong working relationships with teachers, support staff and, where appropriate, senior leaders.
Contribute to a school culture where reflection, honesty and shared responsibility are possible.
Offer thoughtful challenge to harmful patterns and practices while maintaining trust and relational safety.
Support the development of more equitable routines, responses and ways of working across school life.
Work with colleagues and school partners to ensure the work remains grounded in the four Class 13 principles.
Organisational contribution
Contribute to Class 13’s organisational learning by documenting reflections, patterns, tensions and emerging insights from delivery.
Work closely with the wider Class 13 team to refine practice, resources and delivery.
Contribute to blogs, case studies, reports and other written outputs where needed.
Participate fully in supervision, reflection and team development as part of a small organisation.
What will help someone thrive in this role
We are looking for someone who is:
Understanding
You can read complexity without rushing to simplify it. You listen well, notice what is happening beneath the surface, and extend empathy even when you find someone’s practice difficult or frustrating.
Supportive
You know how to create relational safety. You can help people stay with difficult reflections without shaming them.
Reflective
You can examine your own practice honestly. You are open-minded, thoughtful and willing to question your assumptions. You are able to notice contradictions in yourself as well as others.
Essential skills and experience
Qualified Teacher Status.
Significant experience teaching in a UK secondary school.
Strong classroom practice and the ability to quickly build rapport with young people aged 11-17.
Confidence in teaching and holding lessons across a broad range of subjects through lesson cover.
Experience supporting, coaching, mentoring or developing other adults in a school setting.
Ability to facilitate reflective conversations in a way that is supportive, calm and humanising.
Ability to build trust with teachers, especially when they feel vulnerable, exposed or defensive.
Strong understanding of how inequity, harm and deficit thinking can show up in schools.
Willingness and ability to reflect critically on your own practice.
Strong written communication skills, with the ability to write clearly and thoughtfully.
Ability to work flexibly and collaboratively as part of a very small team.
Desirable skills and experience
Experience in middle or senior leadership.
Experience in inclusion, behaviour, safeguarding or pastoral leadership.
Experience designing or delivering professional development.
Experience of working across whole-school culture changes, not just within your own classroom.
Familiarity with Class 13’s work, values or wider intellectual influences.
Experience working in mainstream secondary schools serving communities facing structural inequality.
What we are less interested in
Polished equity language without deep reflection. For us, this work is not about saying the right things, relying on representation alone, or locating the problem only in other people.
We are looking for someone who can move beyond surface-level familiarity with equity work and show a deeper capacity for reflection, relational practice and change. Awareness-raising, allyship language, and individual or unconscious bias training do not on their own reflect the depth of analysis or practice this role requires.
Class 13’s work asks for something slower and more demanding: a willingness to stay with complexity, examine your own practice as well as the systems around you, and support change in ways that are thoughtful, humane and grounded.
Class 13’s commitment
Class 13 is committed to building an equitable and inclusive workplace. We welcome applications from people from a wide range of backgrounds and experiences, particularly those underrepresented in education and the charity sector.
We know that strong candidates do not always meet every line of a person specification. If this role feels like a strong fit and you can see yourself growing in it, we encourage you to apply.
We are happy to discuss reasonable adjustments throughout the recruitment process and in the role itself.
Application process
To apply, please include:
your CV
responses to the application questions below:
Application questions
Please answer all five questions. We recommend around 300-500 words per question. applications without these responses will not be considered.
1. Reflective practice
Describe a time when you came to see that an aspect of your own practice may have been causing harm, or limiting a young person’s experience of school. What supported you to recognise it, and what changed afterwards?
2. Supportive challenge
In this role, you would often be working with teachers who feel vulnerable, defensive or unsure. How would you approach a reflective conversation with a teacher after observing a lesson that raised concerns for you?
3. Classroom credibility
This role involves regular lesson cover across the secondary and sixth form age range and across a broad range of subjects. What helps you quickly establish trust, presence and purpose with a class you do not know well?
4. Small team working
What do you see as the strengths and challenges of working in a very small team? How have you contributed well in that kind of environment before?
5. bell hooks reflection
bell hooks wrote:
“When education is the practice of freedom, students are not the only ones who are asked to share, to confess. Engaged pedagogy does not seek simply to empower students. Any classroom that employs a holistic model of learning will also be a place where teachers grow, and are empowered by the process. That empowerment cannot happen if we refuse to be vulnerable while encouraging students to take risks.”
What does this quote mean to you in the context of teaching, adult reflection and power in schools?
Want to find out more before you apply?
If you're thinking about applying and want to ask questions, meet some of the team or get a sense of what Class 13 is actually like, we'd love to talk to you. We're running an online drop-in on Monday 27 April, 4:30–5:30pm, where you can ask us anything about the role. Online drop-in link
If you'd rather come and see us in person, we'll be at the office on Tuesday 28 April and Thursday 30 April, both 4:30–6:00pm. No preparation needed, no pressure. Just come and have a conversation.
Class 13 empowers educators to transform practices, foster equity, and inspire students through innovative, action-based teacher training
The client requests no contact from agencies or media sales.
We are looking for a Housing Advice Worker who is passionate about supporting young people experiencing homelessness to transition into safe and secure housing.
The ideal candidate will work proactively and enthusiastically, both independently and as part of a team. They will have experience working in a busy, often fast-paced environment and be confident in assessing individual needs and identifying appropriate housing pathways. The successful candidate will have a strong understanding of housing and homelessness legislation, along with a solid insight into the reasons individuals experience homelessness. They will be able to effectively support young people presenting with a wide range of needs and barriers.
Key details
Contract type and hours: permanent, full-time working 35 hours per week, Monday-Friday (9:30-5:00)
Salary: starting salary £32,136.00. Salary scale £32,136.00 - £35,778.08
Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR
Application deadline: 9am, Wednesday 20th May
How to apply: complete our application form on our website, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.
Use your leadership abilities to strengthen and encourage the persecuted church around the world.
Today 388 million Christians experience high levels of violence and oppression for their faith. And the shocking thing is that most people in the UK don’t know about it. Open Doors UK and Ireland raises awareness about the growing levels of persecution and enables people to join a huge underground global network which is keeping the church alive in the most dangerous and difficult contexts - despite the determined efforts of extremists to eradicate Christianity.
As we identify with people suffering for their faith, through prayer, giving and taking action, we see our faith grow. We see the church here become the mature body that we are called, in Scripture, to be.
We are now seeking a Chief Executive Officer to lead this work through a season of missional growth, opportunity and ambition. The CEO will be pivotal in raising the profile of the persecuted church, deepening connections with the church in the UK and Ireland and influencing Government to protect Christians around the world.
To that end, the CEO will be a strategic leader, highly relational in approach, agile and nimble in mindset, delivery-oriented and passionate about strengthening the church.
If that sounds like you please see the job pack attached and prayerfully consider applying. You can expect to have your own faith, reading of Scripture and prayer-life, transformed!
Closing date for applications is 8th May 2026.
We are looking for a motivated and supportive Triage & Early Intervention Officer to contact victims of crime to offer support and complete initial assessments. This role is part-time working a rota pattern between 8am-8pm on Wednesday and Friday, occasional Saturday working may be required. The role is based at our office in Portsmouth.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the Role:
As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs.
As a Triage & Early Interventions Officer you will:
About You:
Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.
You will need:
You will need:
Please note that as this post require police vetting, you must have lived in the UK for a minimum of three years prior to application. There is minimal requirement to travel through Hampshire. Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Chief Executive Officer – Resolve West
Resolve West is recruiting a Chief Executive Officer to lead our respected charity supporting people and communities to resolve conflict and repair harm.
This part‑time role offers strategic leadership at a pivotal moment, following the retirement of our long‑standing CEO. Working with a committed Board, staff team and volunteers, the CEO will strengthen financial sustainability, partnerships and organisational culture.
Key details
The client requests no contact from agencies or media sales.
Bible Society is on a mission to increase Bible confidence in the Church and change the conversation about the Bible in culture. We are ambitious to see the Bible ‘translated’ into every part of life and society.
We see a huge mission opportunity in England and Wales and increasingly our attention is focused on growing Bible confidence in the Church and inviting the spiritually open to engage with what the Bible has to say in their own lives.
As Director of Domestic Mission you will be responsible for:
- Leading and implementing programmes to mobilise the domestic Church for Bible mission, and to enable spiritually open people to discover and engage with the Bible.
- Embedding a mission culture marked by prayerful humility, relational partnership and inter-confessional collaboration.
If you are content with the state of contemporary Christianity in modern society and the place of the Bible in popular culture, then this is not the role for you. On the other hand, if you are provoked and stirred by the confusion, misunderstanding and lack of knowledge about the Bible in society; if you know the transforming power of Scripture to bring us into an encounter with Jesus by the Holy Spirit and change our lives and relationships; and if you want to harness your excellent leadership, relationship-building and missional vision-casting skills to help mobilise a Bible movement in our generation, then we are excited to be talking to you.
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


IPSO – the Independent Press Standards Organisation – is the regulator of most newspapers, magazines, and digital news in the UK. We are a small but influential and high-profile organisation with a clear and important purpose. We place a strong emphasis on personal development for staff and provide excellent training opportunities and a supportive work culture.
We are recruiting a Complaints Officer to join our committed, friendly, and dynamic Complaints team.
Reporting to the Heads of Complaints and working closely with the Systems department, the purpose of the Complaints Officer position is to handle complaints made to IPSO in a personal, authoritative and efficient manner and to assist in the operation of IPSO’s pre-publication and privacy notice services.
About the role
This is a role for someone who is articulate and efficient, with excellent communication and analytical skills, and an interest in news and how it is regulated.
IPSO has a strong commitment to staff development, and the role benefits from a well-structured and stimulating programme of progression. Starting with drafting responses to complainants whose complaints are not being taken forward, the successful candidate will progress to investigating complaints, drafting rulings for external publication, and mediating between complainants and publications.
You will also be trained to staff, on a rota basis, IPSO’s pre-publication and privacy notice services, which provide 24-hour confidential advice to editors and journalists on matters relating to the Editors’ Code and protect members of the public and public figures from potential intrusion and unwanted press attention.
The key role responsibilities include:
You can see a full job description on our website.
Skills and experience
Efficient, effective and empathetic, the right candidate will have a strong analytical ability that they can convey both verbally and in writing. You will have excellent writing skills, and experience of drafting important documents to a high level. You will also have experience of dealing sensitively and professionally with people from a range of backgrounds. Complaints Officers are trusted with a high level of autonomy in their work – so demonstrable time management and organisational skills are required.
A personal interest in current affairs and the news industry is a must, but there is no need for a degree or qualification in this area.
At IPSO, we want to create a culture which recognises, values, and respects that people are different. We believe that representing the diversity of the society in which we work is fundamental to our goals of protecting people and promoting freedom of expression.
We are committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and we strongly encourage applications from a wide range of people regardless of age, disability, sex, sexual orientation, gender (identity, expression or reassignment), marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief and socio-economic background.
What we can offer you
This role is highly engaging and interesting – with no two days being the same. It offers great development opportunities, alongside the opportunity to raise press standards by dealing with complaints made against a variety of newspapers and magazines.
There is a competitive starting salary of £41k, plus another £2k after 24 months of service. You’ll also receive an additional £1,145 on-call allowance after the relevant training has taken place, 25 days of paid annual leave plus a holiday buy and sell scheme, and excellent additional benefits including season ticket loan, cycle to work scheme, private GP service, and (once probation is completed) free fitness membership.
The role is full-time, and IPSO offers hybrid working to all staff. All staff work two core days (Tuesdays and Wednesdays) in our Central London office. New staff may be asked to come in for more days while they familiarise themselves with the organisation.
How to apply
Candidates are required to attach a Diversity Monitoring form, which can be found on our website. Please note that although this form is required for applications to be considered, candidates are free to opt out of any questions.
To apply, please read the full job description and forward your CV with a cover letter outlining why you are interested in the role and how you are suitable, along with the diversity monitoring form by 11.59 p.m. on 24 May 2026.
IPSO will reimburse reasonable travel costs for attending interviews. If you require a reasonable adjustment, please include that information with your application. In-person interviews are preferred but IPSO conducts interviews by video call where needed and candidates choosing this option will not be disadvantaged. The job description for the position can be found on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join our team as Administrator.
Your Mission
To enable TLG’s teams to do their best work by providing high‑quality, reliable and relational administrative support - ensuring people, processes and priorities run smoothly so that together we can better support children and young people to thrive.
Your Strengths & Impact
We’re seeking a proactive and highly organised Administrator to support teams across TLG, helping high-quality work to happen efficiently and with excellence. This is a varied and people-focused role, ideal for someone who enjoys supporting others, managing competing priorities, and keeping things running smoothly behind the scenes. You’ll provide effective administrative support across different teams, contributing to the smooth delivery of programmes, projects and wider organisational activity while helping to ensure our staff are well supported.
To thrive in this role, you’ll be digitally confident and adaptable, able to turn your hand to a wide range of tasks and quickly build understanding in a fast‑paced environment. A strong eye for detail, a desire for excellence and clear communication skills will enable you to deliver excellent administrative support, while a relational approach will help you work collaboratively and effectively across different teams and departments.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Applications will be reviewed on a rolling basis prior to the closing date, so we would encourage you to apply as soon as you’re able. We reserve the right to interview and appoint prior to the closing date.
Hours: Part time (22.5 - 30 hours per week)
Closing Date: Sunday 17th May
Initial Interviews: Various – Online
Final Interviews: Various – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.