Partnership executive jobs in Elm park, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
The Engagement Manager leads the relational and safeguarding delivery of Lighthouse, ensuring the programme is experienced as a place of dignity, trust, and consistency for every participant. This role sits at the centre of the work - shaping how Lighthouse feels, how people are received, and how support is experienced in practice.
Lighthouse operates in a dynamic environment where participant needs, operational demands, and volunteer teams intersect daily. You will bring presence, judgement, and emotional intelligence to that space, maintaining strong relational consistency while responding thoughtfully and appropriately to what emerges in real time.
You will take ownership of participant engagement across the programme. This includes building trusted relationships, maintaining strong safeguarding practice, and supporting volunteers to engage in ways that are respectful, boundaried, and trauma-informed. Your role is to ensure Lighthouse is not only well run, but deeply human - a place where people feel seen, respected, and supported.
You will also play a central role in shaping how Lighthouse supports people beyond immediate engagement. By understanding participant journeys and needs, you will help strengthen pathways into stability, connection, and opportunity. This requires sound judgement, relational skill, and the ability to translate insight into practical support.
You will work closely with the Programme Manager to ensure Lighthouse remains both operationally strong and deeply responsive to the people it serves.
Key responsibilities
Participant engagement and presence
- Lead participant engagement across Lighthouse delivery
- Build consistent, trusted relationships with participants
- Maintain a visible, calm, and grounded presence during programme sessions
- Help ensure participants feel recognised, welcomed, and respected
Participant wellbeing and support
- Recognise emerging participant needs and respond appropriately
- Support participants to access information, services, and appropriate support
- Help maintain a safe, respectful, and inclusive programme environment
- Ensure participant experience remains consistent and well held
Safeguarding leadership
- Lead safeguarding practice across the programme
- Coordinate safeguarding processes, documentation, and follow-up
- Respond appropriately to safeguarding concerns and incidents
- Ensure safeguarding procedures and escalation pathways are consistently followed
- Exercise sound judgement in complex or sensitive situations
Volunteer support and guidance
- Support volunteers to engage confidently and appropriately with participants
- Provide guidance on boundaries, relational approaches, and safeguarding awareness
- Help create a volunteer culture that is consistent, compassionate, and well supported
- Ensure volunteers feel clear, confident, and supported in their roles
Partnerships, referrals, and pathways
- Build and maintain relationships with outreach teams, support services, and sector partners
- Coordinate referrals and connections to external services where appropriate
- Develop pathways into employment, training, and longer-term stability
- Liaise with employers and partner organisations connected to participant opportunities
- Strengthen the network of support available to participants beyond Lighthouse
Requirements
About you
This role requires someone who is grounded, perceptive, and confident taking responsibility within a complex, people-centred environment.
You will be able to build trust quickly while maintaining clear boundaries and professional consistency. You will bring a calm, thoughtful presence and be comfortable navigating emotionally complex situations with care and sound judgement.
You will likely bring:
- significant experience working alongside vulnerable or marginalised communities
- strong interpersonal and relationship-building skills
- knowledge of safeguarding practice and working with vulnerable adults
- confidence navigating complex or emotionally demanding situations
- the ability to remain calm, consistent, and thoughtful under pressure
- a deep commitment to dignity, respect, and trauma-informed practice
Working pattern
Lighthouse operates primarily between 8:00am and 8:00pm, with occasional evening events. Programme delivery is supported by a team of volunteers.
The two Managers coordinate their working schedules to ensure presence during key delivery periods across the programme week.
Working patterns are flexible and planned collaboratively to support delivery while maintaining sustainable workloads.
Lighthouse Management Structure
Lighthouse is delivered through a shared model, with two Managers working together to ensure the programme remains a safe, consistent, and dignified space for people experiencing homelessness.
Delivering this well requires both strong programme organisation and careful, trauma-informed engagement with participants.
The two Managers hold complementary responsibilities that ensure Lighthouse is both well-run and deeply responsive to the people it serves. While each role leads on specific areas of the programme, they work closely together to maintain consistent standards, clear communication, and a reliable experience for participants.
Joint responsibilities
Together the Managers ensure that Lighthouse operates with consistency, safety and care:
- Participants experience Lighthouse as a safe and welcoming space where they are treated with dignity and respect
- Delivery remains trauma-informed, relational, and grounded in Under One Sky’s values of presence, trust, and follow-through
- Lighthouse sessions are appropriately staffed, with volunteers and team members supported to deliver confidently and reliably
- Safeguarding is embedded into day-to-day delivery, with clear processes for responding to disclosures, incidents, risk, and vulnerability
- Participant needs, concerns, and wellbeing are recognised early and responded to appropriately
- Volunteers and staff are supported to hold clear boundaries while maintaining compassion and respect
- Communication and follow-through are strong so participants do not experience gaps, confusion, or inconsistent responses
- Lighthouse maintains a high standard of care, professionalism, and stability across the programme week
Culture and approach
The Managers help shape the tone of Lighthouse through calm, grounded leadership and consistent presence within the programme.
They help ensure the Lighthouse remains a place where participants feel:
- seen and respected
- safe and protected
- met with consistency rather than unpredictability
- supported without judgement
- able to access help with dignity
They create the conditions for volunteers and staff to provide meaningful support while ensuring Lighthouse remains structured, accountable, and deeply human.
Together let’s end homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are:
Hope is here. The Global Returns Project (GRP) is a UK charity unlocking new philanthropy to deliver urgent solutions for our planet.
We are a fast-moving nonprofit that makes donations to high-impact nature and climate charities simple – and we don’t take any fees. We’ve already mobilised over £3 million for top environmental solutions and are working to unlock at least £30 million annually by the end of the decade.
We are growing quickly: Last year's annual fundraising was 275% higher than the previous year.
The problem: Charities protecting our planet can turn the tide on climate change and nature loss. They have the skills, strategies and networks to deliver fast and global impact. But less than 2% of philanthropy goes to climate mitigation.
Our solution: In the UK alone, around £2 trillion sits with “HNW+” individuals – those holding between £100k and £30 million. Yet traditional philanthropy largely overlooks them. We’re unlocking this funding by offering trusted, pro bono advice and a simple, portfolio approach to giving. Our expertise in UK wealth advice offers a unique path to scalability and systems-change.
What we are looking for:
Job Title: Senior Philanthropy Officer
We’re looking for a confident, capable fundraiser to play a key role in major-gift fundraising – helping to secure transformational support from high-net-worth individuals.
You’ll manage your own portfolio of prospects and donors, contributing across the full fundraising cycle: prospecting, cultivation, making direct asks, closing and stewardship. Alongside this, you’ll support the development of relationships with wealth advisers to generate referral leads, while also prospecting independently for major gifts.
The ideal candidate will be excited to build networks of wealth managers, private-client teams and other advisers to HNWIs, and to convert adviser introductions into committed support. You’ll complement this with proactive outreach to identify and engage new major donors beyond existing referral channels.
To succeed, you’ll develop strong fluency across three distinct fundraising pitches: a business case for advisers; an impact case to persuade donors to support our portfolio charities; and a systems-change case to win backing for GRP’s operating costs (salaries, office costs, etc) to keep the charity running fee-free.
You’ll be comfortable making direct asks for funding, ideally with experience of securing significant gifts or multi-year commitments. You’ll be hands-on in day-to-day fundraising activity and able to manage multiple relationships and priorities effectively.
You’ll thrive in a small, fast-moving team—taking initiative, being collaborative, and contributing to shared goals. Crucially, you’ll care deeply about climate and nature.
Experience required:
Strong experience in frontline fundraising (as a guide, likely 3-6 years).
Please see the full job description attached for information on skills required and main duties and responsibilities.
Location: Centrally located, light and airy office on Regent Street, London. Estimated two days per week in the office.
Benefits: 20 days’ annual leave (pro-rata), plus statutory bank holidays (pro-rata). Occasional 1–2 days’ additional paid leave over Christmas period. Flexible working.
Reports to: CEO
Preferred start date: Monday 29th June 2026. Applications reviewed on rolling basis.
Applicants should apply via CharityJob with both a CV and cover letter addressed to the CEO, Jack Chellman. Applications without a cover letter will not be considered. Please include the name, email and phone number of a reference we can contact.
Hope is here. We're unlocking new philanthropy to deliver urgent solutions for our planet.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
The Area Manager will provide strategic and operational leadership for Treasures Foundation’s new ambulatory detox facility and first-stage supported housing service. This role is responsible for ensuring high-quality, trauma-informed support for women experiencing multiple disadvantage, including addiction, abuse, coercive control, poverty, mental health challenges, and involvement with the criminal justice system.
The postholder will lead teams, oversee service delivery, ensure regulatory compliance, and drive positive outcomes for women on their recovery journeys.
Key Responsibilities
Service Leadership & Delivery
- Lead the day-to-day operations of the ambulatory detox service and supported housing provision.
- Ensure services are safe, effective, person-centred, and trauma-informed.
- Embed a strengths-based approach that promotes recovery, independence, and long-term stability.
- Develop and implement service models, policies, and procedures in line with best practice.
- Work alongside the drug and alcohol teams who will hold the clinical risk (Our team will provide the support element)
Staff Management & Development
- Recruit, supervise, and support a multidisciplinary team.
- Provide regular supervision, appraisal, and professional development opportunities.
- Promote a positive, inclusive, and reflective team culture.
- Manage performance, absence, and wellbeing of staff.
Safeguarding & Risk Management
- Act as the safeguarding lead for the services.
- Ensure robust safeguarding practices are implemented and maintained.
- Oversee risk assessments and risk management processes for residents and service users.
- Respond effectively to incidents and ensure learning is embedded.
Partnership Working
- Build and maintain strong relationships with external partners including health services, substance misuse services, criminal justice agencies, and local authorities.
- Represent Treasures Foundation in multi-agency meetings and forums.
- Support pathways into and out of services to ensure continuity of care.
Compliance & Quality Assurance
- Ensure services meet all regulatory and contractual requirements.
- Monitor service performance, outcomes, and quality standards.
- Lead inspections, audits, and reporting processes.
- Maintain accurate records and data in line with GDPR and organisational policies.
Financial & Resource Management
- Manage service budgets effectively, ensuring value for money.
- Oversee staffing rotas and resource allocation.
- Contribute to funding reports and support future funding opportunities.
Service Development
- Contribute to the growth and development of Treasures Foundation services.
- Identify gaps and opportunities to enhance provision.
- Support the development of innovative approaches to supporting women with complex needs.
Person Specification
Essential
- Significant experience managing services in substance misuse, housing, or related fields.
- Strong understanding of trauma-informed care and working with women experiencing multiple disadvantage.
- Experience of leading and developing teams.
- Knowledge of safeguarding practices and risk management.
- Experience working with multi-agency partners.
- Excellent communication, leadership, and organisational skills.
Desirable
- Relevant professional qualification (e.g. social work, health, housing, or management).
- Experience managing detox or residential services.
- Knowledge of the criminal justice system and pathways.
- Lived experience (or strong understanding) of the challenges faced by the client group.
Core Values & Expectations
- Commitment to empowering women and promoting dignity, respect, and equality.
- Ability to work in a compassionate, non-judgmental, and strengths-based way.
- Alignment with the mission and values of Treasures Foundation.
Additional Information
- The role may require occasional evening or weekend work in emergency situations
- An enhanced DBS check will be required.
Treasures Foundation was established to provide accommodation and outreach support for women who have a history of drug abuse and offending.

Age UK is recruiting for an experienced Direct Marketing Manager (Acquisition) who understands multi-channel acquisition programmes and has a deep knowledge of face-to-face fundraising.
Face to face fundraising remains one of our essential supporter acquisition channels. When done well, it builds trust, sparks emotional connection and creates long term relationships that fund our vital services.
This is an exciting and critical role in Age UK's Individual Marketing team that will be responsible for the delivery of the Acquisition strategy and programme to recruit new financial supporters through creating exciting propositions that provide our target audiences with compelling reasons to donate.
Individual Marketing is a key component in Age UK's income generation strategy, with ambitious growth projected by 2030 - this role will be crucial for achieving this.
We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office - currently once a week on a Thursday and may involve occasional travel for meetings and events. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Demonstrate a solid foundation of experience within the Acquisition Direct Marketing discipline across offline and online channels with single and multiple product journeys. A, I
* Proven experience of recruiting new supporters via face-to-face campaigns A, I
* Proven financial planning experience, including reforecasting and budget-setting, with a history of strategic decision making when building forecasts A, I
* Experience of using data and insight to drive performance optimisation and improvement A, I
* Ability to manage several priorities within a fast-paced environment, working on several projects concurrently with many internal and external stakeholders, and the ability to ensure they are delivered on time and within budget. A, I
Skills and knowledge
* Clear communication and interpersonal skills, with the ability to work with people at all levels I
* Ability to work on own initiative as well as part of a team I
* Confident proactively finding solutions in complex situations, navigating different stakeholder needs and expectations I
* Highly organised and ability to manage a range of competing priorities at the same time I, T
* An understanding of acquisition programmes and how to reach and convert target audiences to provide the best lifetime value A, I
* Excellent project management skills A, I, T
* Strong numerical and analytical skills I, T
* Ability to critically assess concepts and copy based on fundraising best practice, in order to meet income targets A, I, T
* Proficient in the use of MS Office applications, particularly Excel and Word T
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of line management and performance management A, I
Skills and Knowledge
* Knowledge of the function of a Fundraising or Income Generation division, and the role of Individual Giving within this A, I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an Activity Plan Consultant to draft RGB Kew’s Activity Plan, which forms a core part of our second round application for the National Lottery Heritage Fund.
If you’re a senior bid writer or experienced development lead, with a sharp eye for detail, please be in touch and/or share the role with your network.
This role will focus on shaping a clear, compelling and fundable narrative, drawing together existing materials and stakeholder input to demonstrate a well-evidenced, audience-focused programme.
The activity programme will expand engagement with diverse audiences, integrate co-production within learning and participation and strengthen inclusive access during the closure of the Palm House.
We are building on Kew’s successful first round application to develop our second round submission. We are looking for someone who can draw on existing materials and create a compelling narrative that demonstrates that our programme of activities are well designed and relevant.
We are looking for someone who can:
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Synthesise a wide range of inputs into a coherent Activity Plan
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Align the programme with NLHF priorities and outcomes
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Clearly articulate relevance, need, and impact
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Ensure the programme is robust, deliverable and well evidenced
Available immediately to join us on a contract basis.
Applications by 6 May.
Please get in touch if you would like further information. We look forward to hearing from you.
To apply for this consultancy work, apply with the following information:
- A CV of your experience and cover letter (optional, no more than two pages)
- Two relevant examples of report drafts or writing examples.
- An indication of the number of days required to deliver this work and consultancy
rates (see timescales above).
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join a community-based charity with an ambitious and exciting vision set in the heart of Portobello, West London, supporting and enhancing the lives of people in the local community.
Westway Trust is seeking an experienced and enthusiastic Senior Manager: Communications & Marketing – to lead the Communications and Marketing function, developing and delivering integrated strategies that build Westway Trust’s profile, deepen stakeholder engagement, and amplify the impact of the Trust’s community-centred work across North Kensington.
You will need to have the right blend and balance of strategic, communication, innovation and people skills. You will have experience of supporting and enhancing the lives of people in the local community. You will be an energetic and enthusiastic individual with a commitment to the value of participative community engagement. You will be comfortable in connecting with the wider community, able to listen and gather the views of local people and feed these back into the direction, work and decisions of the Trust.
Key responsibilities of the role include but are not limited to:
- Management and leadership of the communications and marketing team.
- Deliver effective two-way communications activities that reach Westway Trust’s key audiences and give the Trust a good understanding of stakeholder sentiment.
- Be responsible for building and managing strategic partnerships.
- Be responsible for the impact measurement of the Trust’s engagement and consultation activities.
- Develop and deliver innovative marketing activities including newsletters that effectively promote the activities of the Trust and certain beneficiaries.
- Work with appropriate stakeholders to build and deliver a marketing and communications strategy to promote the Portobello area including associated materials, digital platforms and activity.
- Develop and deliver a strong strategy for the use of social media and website platforms in support of Westway Trust’s aims and objectives.
- Support community activities and engagement
Essential Experience, Skills and Attributes:
The post holder will have strong management skills, experience of working in complex marketing and communications environments, an ability to work across a range of communications and marketing disciplines, and a commitment to working alongside the people of North Kensington.
Essential:
- Proven track record of developing and delivering high-quality marketing and communications strategies across multiple channels.
- Strong copywriting skills including news features, press releases, social media, marketing materials and executive communications.
- Experience managing complex stakeholder relationships and navigating sensitive issues.
- Experience managing and developing a team to deliver a wide range of work to tight deadlines.
- Demonstrable experience managing budgets and external contractors/suppliers.
- Track record of advising senior executives and gaining buy-in for strategic plans.
- Solid understanding of digital marketing including SEO, Google Ads, CMS platforms, email marketing tools (e.g. Mailchimp), and Google Analytics.
- Experience in PR and media relations, including building and maintaining a press database.
- Demonstrable commitment to equality of opportunity and understanding of the needs of diverse communities.
- Understanding of data protection legislation and GDPR as it applies to marketing databases.
- Capacity to effectively navigate, manage, and de-escalate challenging interpersonal situations, maintaining a supportive and resilient approach when working closely with vulnerable and traumatised groups.
Desirable:
- Relevant qualification (e.g. CIM, CIPR, or degree in marketing, communications or related field)
- Experience working in or with the charity, social enterprise, or community sector
- Knowledge of or connections to the North Kensington area
- Experience promoting community events, cultural programmes, or grant-funded activities
- Familiarity with online design tools like Adobe Pro, and Canva and project management tools like Asana.
The ideal candidate will demonstrate the Trust’s Values— Openness, Integrity, Equity, Sustainability and Courage.
We exist to work together with the local community to enable North Kensington to thrive.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity to work on the frontline of policy advocacy and development in child health. As Head of Policy and Research you'll be responsible for overseeing the development of our policy positions and all related outputs, as well as the research that underpins our campaigns and advocacy, across England, Scotland and abroad. You will be an integral thought partner to the Director of Strategy & Delivery and wider leadership team on the development of pioneering research concepts that will drive the child health agenda forward. You will be our internal technical expert on food policy, ensuring all of our work is evidence-based and impactful, as well as being our external representative, liaising with leading policy and research experts across academia, civil society, and government agencies.
RESPONSIBILITIES
Research
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Work with the Director of Strategy & Delivery and Research Manager to plan research projects and support their delivery, ensuring they support policy calls and reflect young peoples’ experiences.
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Lead the translation of Bite Back’s research into high quality outputs including reports, briefings and submissions.
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Work with campaigns, communications and content teams to turn research findings into high impact creative communications for a range of audiences.
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Serve as a primary spokesperson for our research including in media placements, speaking slots and government evidence sessions.
Policy development
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Lead on the development of Bite Back’s policy positions in key and emerging areas, ensuring young peoples’ views and experiences are fed in at every stage.
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Lead the development of all policy outputs including submissions, consultation responses and briefings, ensuring they are evidence-based and reflect young peoples’ voices.
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Lead the technical policy liaison with stakeholders and experts in the field to gather evidence and critically assess the Bite Back’s positions.
Evidence
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Keep abreast of new evidence on key areas relating to nutrition, climate and health and consider the implications for Bite Back’s policy and relevant activity.
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Collaborate internally to provide knowledge and advice on policy and evidence issues with colleagues and the youth board.
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Review and sign off key outputs to ensure they reflect the latest evidence and data.
Stakeholder engagement
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Build and maintain relationships with a range of external stakeholders to support Bite Back’s influencing agenda, including with senior government policymakers, academia, WHO and other charities in England, Scotland, and abroad.
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Represent Bite Back on a range of alliances, coalitions and partnerships.
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Deputise for the Director of Strategy & Delivery when needed.
Leadership
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Line management of Research Manager and Impact & Evaluation manager, with a dotted line to the Policy & Engagement Executive and Senior Programmes & Policy Manager for Scotland.
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Operate as a member of the extended leadership team, collaborating with other Heads and the Directors to ensure research and policy considerations are embedded seamlessly into campaigns, communications and programmes.
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Lead the policy and research strategy development for Bite Back in new geographies, providing visionary technical leadership in how we expand to new countries across the UK and abroad.
SKILLS AND EXPERIENCE
We will be looking for applications that demonstrate experience in at least some of these areas, and evidence of capacity to build skills in others. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!
Required:
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Significant experience of managing food policy work, which has informed and influenced national and local food policy in England.
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In depth knowledge of the breadth of the food, nutrition and obesity public health landscape and the key challenges faced in the policy environment.
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Deep technical expertise in food policy research, development, and communication - with a strong focus on commercial determinants of health.
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Strong analytical skills, including a good understanding of quantitative and qualitative research methods, including creative implementation research techniques. and experience with commissioning external research.
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Ability to synthesise and utilise evidence to support policy development and influencing.
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Outstanding written and verbal communication skills, including ability to communicate complex issues.
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Calmness under pressure, with ability to prioritise multiple projects to agreed objectives and deadlines.
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Line management experience.
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A passion for our mission and a commitment to our values: Fresh, Resilient, Respectful, Energetic, Real.
Desired:
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Strong policy and research networks in the UK across academic, civil society, and government agencies. A trusted technical voice.
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Post graduate experience in public health or nutrition and/or evidence of continuing professional development of relevant knowledge and skills in the field.
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Experience in working with young people.
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Experience with designing creative, outside the box research with fresh ways of influencing food policy change.
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Understanding and some experiencing working on food policy across devolved nations (Scotland, Wales, or Northern Ireland), and within other global contexts.
You must follow the instructions on How to Apply in the application pack. Applicants who do not answer the three questions as part of their supporting statement will not be considered
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Public Affairs
Over the past 2 years, GuildHE has been transforming into the voice for distinctive higher education providers, building our brand on the principle that diversity is necessary for a healthy and vibrant higher education sector. We have a new look, a renewed energy, and a bold vision for the future of distinctive institutions. Now, we need the final piece of the puzzle: our first-ever Head of Public Affairs.
This is a landmark appointment for us. As a newly-created role following our recent rebranding, you’ll be building our external presence, taking our fresh identity and the work we’ve undertaken so far to the next level as we seek to double-down on our high-impact advocacy and engagement work.
As our inaugural Head of Public Affairs, you will have a unique mandate to shape the way GuildHE interacts with the world, where you can:
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Own the Narrative: Take our new brand and shape the 'GuildHE voice' across Westminster, the media, and the wider HE sector.
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Build the Blueprint: You will have the autonomy to design our engagement frameworks from scratch—working with the Director of Policy and Strategy to decide how we influence policy and how we best champion the value of specialist education.
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Create a Legacy: Because this is a brand-new headcount, every success will be yours to claim. You are here to build a function that will help define our influence for the next decade.
Who we’re looking for
We’re looking for someone who will champion diversity in higher education. From world-leading arts and agricultural institutions to large and distinctive HE providers who serve their students, industries and communities in innovative ways, you will find the common threads that bind our members and weave them into a compelling national story. You aren’t just representing institutions; you’re representing a vision of a more varied, vibrant educational landscape.
We’re looking for pioneers, who are energised by the phrase, “we haven’t done that before.” We’ve done the work on our look and feel—now we need you to provide the megaphone. If you’re a strategist who loves the 'start-up' energy of building and expanding functions within a respected, established body, we want to hear from you.
This this is the right job for you? Please send a cover letter explaining that to us (max 2 pgs) and a CV by the deadline.
Application closing date: May 22
Interviews: June 3-4
Please submit the cover letter (2 pg maximum) telling us why you're right for this job, and a CV.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.
Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.
About the role
As Fundraising Manager, you will support income generation for Woman’s Trust, led by the Head of Fundraising (HOF). You will focus on securing five figure grants, corporate donations and community/public donations, and support the increase of or ganisational income from £1.2m to £3m in the next 3 years.
You will effectively communicate our services and campaign aims and develop funder partnerships and relationships aligned to our strategic priorities. You will manage and deliver the whole cycle of trusts and foundations, corporate and community/public income generation, including regular prospecting, producing impactful funder reports and maintaining our CRM system.
Hours: Full-time, 35 hours per week.
Contract: Permanent.
Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.
For further information and to apply, please visit our website.
Please note, CVs and cover letters should be sent in Word format.
Closing date: 1st May 2026.
Interviews will be held on a rolling basis.
This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.
An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.
Head of Direct Dialogue
Location: Flexible / Home-based (with regular travel to London and nationwide)
Salary: £65,000
Contract: Permanent
Shelter is leading the movement to defend the right to a safe home, and to win this fight, they are expanding their award-winning income generation team. Shelter is now looking for a strategic and ambitious Head of Direct Dialogue to lead its high-impact face-to-face fundraising programme.
As Head of Direct Dialogue, you will set the vision and strategy for one of Shelter’s most vital acquisition channels. This is a senior leadership role within the Individual Giving team, responsible for managing a £4m investment budget to deliver sustainable, long-term growth across cause-led and lottery products.
Leading a hybrid model of in-house teams and external agencies, you will oversee the end-to-end delivery of campaigns that inspire thousands of new supporters. You will be a highly visible leader, spending time in the field to support non-desk-based teams while ensuring the highest standards of compliance, risk management, and supporter experience. This is an opportunity to innovate, using data-driven insights to optimise supporter journeys and embed direct dialogue expertise within the wider mobilisation plans.
Shelter is looking for a commercial and entrepreneurial leader with extensive experience in large-scale direct dialogue campaigns. You will bring:
- Strategic Expertise: A proven track record of leading complex fundraising programmes across in-house and agency channels.
- Contract Management: Experience managing high-value partnerships (£1.5m+) with the ability to negotiate and drive high performance.
- Analytical Thinking: A data-led approach to budget modelling, forecasting and scenario planning in evolving environments.
- Regulatory Knowledge: In-depth understanding of the Code of Fundraising Practice and Gambling Commission regulations.
- Inclusive Leadership: A commitment to diversity and the ability to foster an equitable, high-performing team culture where people can be their authentic selves.
For further information on the role and how to apply, please download the Candidate Pack.
Closing date: Monday 4th May, 9am
The Talent Set are delighted to be partnering with Our Future to recruit their new Head of Scaling (Maternity Cover)
Our Future is a growing organisation working to put communities in control of their town’s future. We support local people to shape a shared vision, drive change from the ground up, and unlock long-term funding while influencing national policy to better support community-led change.
Having started in Grimsby and expanded to Rochdale, we’re now building a national movement.
The Role
As Head of Scaling (maternity cover), you’ll lead delivery of our plans to scale impact, including the growth of the Our Future model nationally, supporting towns to adopt via diverse scaling delivery models, and the delivery of tools and products to support this work.
You’ll support the infrastructure, partnerships and programmes that help towns take control of their future. This is a hands-on leadership role that blends strategy and delivery. You’ll work alongside others to turn ambition into action and build something that lasts.
This role begins with a handover period working alongside the current Head of Scaling, with a focus on getting up to speed with Our Future's newly developed scaling strategy and preparing for its delivery. From May 2026, the organisation will be transitioning from strategy development into active delivery- and this will be the primary focus of the cover period. The incoming Head of Scaling will play a central role in driving that transition forward, turning plans into action across all areas of the scaling programme.
Key Responsibilities
- Delivering Our Future’s scaling plans, including identifying new locations, developing pathways and offers for towns, and supporting pipeline activity
- Testing, iterating and piloting delivery models, including preparatory work for new approaches such as cohort delivery and capturing learning for replication
- Building and maintaining strong relationships with local authorities, national partners and funders
- Developing and sustaining a network of expert partners across civic participation, investment, community business and place?based change
- Lead the codification and scaling of Our Future’s model, ensuring tools, products and learning are embedded and shared effectively.
- Contribute to wider organisational priorities, supporting business development, collaborating with key internal stakeholders, and strengthening learning and impact across the organisation.
Experience & Skills
You will bring:
- A strong track record of delivering complex, multi?stakeholder programmes across multiple locations
- Experience turning strategies into practical tools, playbooks or learning models for diverse audiences
- Proven partnership?building experience across UK public, private and community sectors
- Strong communication skills across a range of audiences and channels
- A test?and?learn mindset, balanced with delivery focus
Knowledge & Understanding
- Understanding of social investment, grant funding or sustainable income models
- Experience in community development, civic engagement or place?based regeneration
- Familiarity with the UK policy and funding landscape
- A strong belief in the potential of people and places to drive change
Personal Qualities
- Proactive, delivery?focused and comfortable with complexity
- Self-starter with entrepreneurial energy
- Relational and grounded, with the ability to build trust and long term relationships on behalf of the organisation
- Strategic thinker who can also deliver operational detail
- Optimistic, pragmatic and adaptable
- Values?driven and aligned with Our Future’s joyful, generous and action?oriented culture
What We Offer
- We offer the ability to work compressed hours in a 4-day working week, with a focus on high quality delivery and outcomes not hours. We prioritise wellbeing and flexibility, but we’re also a small and agile team. When key moments or deadlines come around, we all pitch in and support each other
- 25 days’ holiday + bank holidays
- 10% employer pension contribution (3% employee)
- Flexible, values-driven working culture
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button.
Please Note: All speculative/ direct CVs sent will be forwarded to The Talent Set for review.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The Girls’ Day School Trust (GDST) is a family of 23 independent schools and two academies, united by a shared mission to help girls learn without limits, so they go on to lead lives without limits. As pioneers in girls’ education, we are proud of our heritage and ambitious for our future. To fulfil our public purpose of reaching as many girls as possible, we have an ambitious fundraising strategy, focused on transformational bursaries and innovative learning, enabling girls from a wide range of financial backgrounds to access a GDST education.
We are seeking an exceptional Head of Philanthropy Operations to lead the systems, processes and insight that underpin philanthropic income generation and supporter engagement across the GDST and its family of schools.
This is a key leadership role within the Philanthropy and Partnerships team. Working closely with the Deputy Director of Philanthropy and Partnerships, you will provide strategic leadership for the operational infrastructure that enables fundraising and alumnae engagement to grow in a coordinated, compliant and sustainable way. You will play a central role in strengthening how data, systems and operational support are used to help colleagues across the Trust Office and schools deliver excellent fundraising and stewardship activity.
What you’ll be doing
In this role, you will lead the operational strategy that supports philanthropy and alumnae engagement across the GDST, ensuring the systems, processes and reporting that underpin fundraising are effective, compliant and built for sustainable growth. You will lead CRM, data and performance insight to strengthen decision-making, pipeline development, donor stewardship and long-term relationship management across the GDST network.
You will also oversee core fundraising operations, provide high-quality reporting to senior leaders and Trustees, and lead a small team to deliver strong operational support across the GDST. Alongside this, you will help equip colleagues across schools and the Trust Office with the tools, guidance and insight they need to strengthen fundraising and supporter engagement.
What skills and experience you’ll bring to the role
- Significant experience in philanthropy or fundraising operations leadership, with a strong track record of leading systems, processes and operational improvement in a complex organisation
- Substantial experience of CRM management, data analysis and fundraising reporting, with the ability to translate insight into clear strategic recommendations and practical action
- Strong organisational and project management skills, with the ability to manage multiple priorities effectively while maintaining close attention to detail
- Excellent communication and relationship-building skills, with the confidence to work closely with senior stakeholders, including executive leaders and Trustees, and to build trusted relationships across a network of schools and central teams
- Experience of leading and developing teams, alongside a good understanding of fundraising regulation, compliance and data protection
- A combination of strategic thinking and operational rigour, with a clear motivation to help create greater access, opportunity and impact through philanthropy at the GDST.
Why join us?
As part of the GDST, the UK's leading network of independent girls' schools, we can offer a variety of benefits, such as:
- Competitive salaries and pay progression
- Access to extensive professional development opportunities
- Training grants for qualifications
- A discount of up to 50% on fees for children at GDST schools
- Generous pension schemes
- Free life assurance benefit
- Interest free loans for training, computer purchase loans and travel season ticket loans
- A Cycle to Work scheme
- Competitive terms and conditions of employment
There are many other good reasons to work with us. Each of our schools and our Trust Office has its own sense of community, and you’ll be part of it. You’ll be in the company of some of the best and brightest people in independent education. Most importantly, no matter what your role, you’ll be playing a major part in the highly regarded education we give our girls.
For further details and to apply please click the apply button.
Closing date: 30th April 2026 at 10:00 AM.
The Girls’ Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection checks appropriate to the post, including online searches and checks with past employers and the Disclosure and Barring Service.
Salary: c.£48,000–£52,000 per annum with 3% employee / 8% pension contribution and other benefits
Hours: Full time
Contract: Permanent
Location: Hybrid (2 days a week in the London office; travel will be at own expense)
Application deadline: 9am on 27 April 2026
Interviews: Week commencing 4 May 2026
The Architectural Heritage Fund (AHF) is seeking an Operations Manager to support the organisation in delivering its mission of helping create sustainable futures for historic buildings across the UK.
This is a senior, hands-on role suited to a highly motivated and proactive self-starter who can manage the operations of a growing charity. The Operations Manager will work closely with the Director of Finance, CEO, Senior Management Team and Board of Trustees, and will line manage the Administration Assistant.
The role spans Governance and Office Management, People and Culture, Policies and Procedures, Data Protection, and IT Management and Security. The post-holder will act as Data Protection Officer (DPO), provide support and advice to the CEO and Board, and be the key liaison with external HR, IT and data protection advisers.
Key Responsibilities
Governance and Office Management
· Oversee arrangements and logistical support to the Board and Committees (including Grants Panel, Credit Panel and Audit and Risk Committee), including coordinating the annual meetings plan
· Produce draft minutes for Board of Trustee meetings and the Audit and Risk Committee
· Support the CEO and Chair with Trustee recruitment and Board management
· Develop and manage data recording and filing systems, including shared drive best practice
· Ensure effective office management, including health and safety, fire, security and equipment, liaising with the landlord as required
· Oversee correspondence handling and the premises maintenance register
People and Culture
· Act as the key link with AHF’s external HR consultant, triaging employee queries and overseeing the Employee Handbook
· Maintain accurate employee records and oversee new starter and leaver processes
· Support managers and the SMT with recruitment, inductions and employee performance matters
· Oversee staff benefits and training, including delivery of an AHF-wide training plan
· Ensure annual appraisals are completed and filed in a timely manner
· Organise team meetings, employee surveys and the annual away day, supporting the development of a positive hybrid working culture
Policies, Data Protection and IT
· Coordinate the timely updating of organisational policies and procedures, including the policy log
· Keep abreast of legislative and regulatory changes, particularly in HR and governance
· Act as Data Protection Officer, liaising with the ICO and retained data protection advisers
· Review and maintain UK GDPR compliance and arrange training as required
· Act as the key liaison with external IT providers, overseeing IT assets, security, policies and disaster recovery planning
Person Specification
Essential
· Highly motivated, proactive self-starter with a practical ‘can-do’ ethos
· Experience in a senior administrative or operations role within a small business, charity or not-for-profit organisation
· Strong experience of day-to-day HR, including employee records, people practices and policy review
· Experience of supporting Boards and senior leadership teams
· Excellent written and spoken English
· Highly computer literate, with strong skills in Word, Excel and PowerPoint
· Experience managing IT systems and third-party contractors
· Data protection knowledge and experience, with the confidence to act as DPO
· Line management experience
Desirable
· Management and/or HR training or qualifications
· Experience working with external consultants
· Company secretarial or governance experience
· Facilities or property management experience
· Experience supporting organisational culture within a hybrid working environment
About the AHF
Founded in 1976, AHF is a leading heritage charity helping charities and social enterprises across the UK to find solutions for vulnerable historic buildings through advice, grants and loans.
We are a charity committed to being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or socio-economic background.
How to apply
Please submit a CV and covering letter (maximum two sides of A4) via the application link. Covering letters created using AI will be discounted. Please write your own covering letter.
REF-227 594
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
We are now seeking an Brief Intervention ISVAto join our Advocacy Team at this pivotal time on a fixed term contract for 2 years.
As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.
About the Role
We are seeking a Brief Intervention ISVA to deliver rapid, flexible, trauma‑informed support to survivors. This role ensures survivors receive immediate, equitable assistance while navigating the criminal justice system or waiting for longer-term support.
What You’ll Do
- Provide short‑term crisis intervention (up to 3 months)
- Offer emotional, practical, and advocacy support
- Support survivors through all stages of the criminal justice process
- Deliver rapid‑response support and bridge waiting lists
- Manage a dynamic caseload, including intake and short‑term cases
- Work collaboratively with multi‑agency partners
- Apply robust safeguarding for adults and young people (13+)
- Uphold feminist, survivor‑centred values in all practice
About You
Essential
- ISVA qualification
- Experience supporting survivors of sexual violence or VAWG
- Strong understanding of the criminal justice system
- Skilled in risk assessment, safety planning, and managing complex caseloads
- Excellent communication skills with survivors and professionals
- Knowledge of safeguarding (adults & children)
- Strong organisational and administrative skills
Desirable
- Experience working with marginalised or under‑served communities
- Knowledge of housing, welfare benefits, or related legislation
What You Bring
- Commitment to feminist, survivor‑led practice
- Anti‑racist, anti‑discriminatory values
- Ability to work independently and collaboratively
- Commitment to learning, reflection, and self‑care
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values
Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector.
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
We are committed to removing barriers and creating an inclusive workplace.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Director of Programmes and two other panel members.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
The role will initially be open for two weeks (until 12:00 noon on Wednesday 16 April 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit your CV and a cover letter outlining your suitability for the role to in PDF format
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?
We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time National Director of Operations to lead our delivery across England, Wales, Northern Ireland, and emerging community settings, with an ambition to reach Scotland. This is an exciting opportunity to play a central role in scaling our impact and strengthening our presence across the criminal justice system and beyond.
As National Director of Operations, you will provide strategic and operational leadership for our learning programmes in prisons and community settings. You will ensure high‑quality, consistent and accessible delivery, overseeing a team of six Regional Managers and a wider workforce of around 65 staff, volunteers and over 2,000 peer mentors trained each year.
Working closely with senior colleagues, partner organisations and national bodies such as HMPPS, you will drive programme excellence, innovation and partnership working. You will also play a key role in new business development, operational strategy, contractual delivery and ensuring we can reliably demonstrate the impact of our work.
The role requires an experienced operational leader with a deep commitment to improving outcomes for people facing disadvantage. You will bring:
- Senior leadership experience in a complex, multi‑site environment.
- A track record of delivering large-scale programmes and leading distributed teams.
- Strong strategic thinking, problem‑solving and relationship‑building skills.
- Experience working with statutory bodies or large public-sector partners (e.g. HMPPS).
- Excellent judgement, communication skills and the ability to influence at all levels.
- Understanding of the criminal justice system, safeguarding, or alternative education environments (desirable).
- A collaborative, inclusive leadership style aligned with Shannon Trust’s values.
We want to hear from applicants who are as committed to the cause as we are.
This is a home-based role but will require travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.
Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. This role does require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews, which will be held online, are planned for the w/c 18th May.
All applications must include a CV and covering letter of no more than 2 pages which outlines your suitability for the role and how you meet the person specification.
The client requests no contact from agencies or media sales.