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Pension manager jobs in City of london, greater london

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Closing in 5 days
The Scout Association, Gilwell Park (On-site)
£25685.00-£27445.00 per year
Posted 2 weeks ago
Closing in 3 days
Social Interest Group, Croydon (On-site)
£60,000 per year
Practitioner Psychologist
Posted 6 days ago
Closing in 2 days
Not For Profit People, Remote
Circa £17,800 per annum (FTE circa £29,813.07)
Posted 3 weeks ago

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Closing today at 23:30
Not For Profit People, Greater London (Hybrid)
FTE £52,000 (£41,600 pro-rata with salary review due in May)
Posted 3 weeks ago
Look Ahead Care Support and Housing, Kent (On-site)
Up to £27976 per annum + FREE DBS
Posted 1 week ago
Closing in 6 days
Support Through Court, Remote
£41,075 per annum (£13,692 – Pro rata 4 months)
Posted 1 week ago Apply Now
Closing today at 23:30
Not For Profit People, Greater London (On-site)
£33,000 - £35,000 Per Annum
Posted 4 weeks ago
Guts UK Charity, NW1, London (Hybrid)
£65,000 - £68,000 per year (+ £2,000 London weighting)
Posted today Apply Now
Closing in 2 days
Advance, Hammersmith (On-site)
£27,000 - £32,000 per year
Posted 2 weeks ago
Victim Support, London (Hybrid)
£27060.80 - £29860.80 per annum
Posted 4 days ago
Closing in 6 days
Support Through Court, Remote
£35,000 per annum (£17,500 – Pro rata 6 months)
Posted 1 week ago Apply Now
Closing in 6 days
Not For Profit People, Greater London (Hybrid)
£32,383 per year (incl. £2,800 London weighting; FTE £29,583) Unqualified: £30,552 per year (incl. £2,800 London weighting; FTE £27,752)
Posted 2 weeks ago
Closing in 4 days
Walk Wheel Cycle Trust, England (Hybrid)
£37,904 per annum (pro rata for part time) plus a market supplement of £3993
Posted 3 weeks ago
Page 31 of 33
Gilwell Park (On-site) 10.35 miles
£25685.00-£27445.00 per year
Full-time
Permanent
Job description

 Job Title: Customer Experience Coordinator

Salary: Living Onsite - £25,685 per annum (Band C, Level 3)

Living Off Site - £27,445 per annum (Band C, Level 3)inclusive of OLW

 Location:  Gilwell Park, Chingford, E4, 7QW

 Contract Type: Permanent

 Working Hours: 35 - per week worked on a rota basis, including weekends

About the role

There’s a lot of work that goes on behind the scenes to build great experiences for our customers. This role is all about understanding our customers’ needs and expectations, matching them to an amazing adventure at one of our centres, and supporting our centres to deliver it.  Do you have what it takes to be our Customer Experiene Coordinator.

Key responsibilities

Customer Service and bookings

  • Deliver friendly, helpful support across email, phone, live chat, and social channels.
  • Advise customers on suitable products and bookings based on their needs.
  • Meet service standards, SLAs, and brand guidelines to ensure a positive customer experience.
  • Manage bookings pre-visit and provide post-visit aftercare.

Administration

  • Process bookings and enquiries using internal systems (e.g. SharePoint, Cinolla, Zendesk).
  • Handle payments, invoices, and basic financial tasks.
  • Convert enquiries into confirmed bookings.

Centre Support

  • Plan activity programmes tailored to group needs.
  • Coordinate with centre teams to ensure smooth customer journeys.
  • Support compliance, safety checks, and operational procedures.

What you’ll need:

  • Prior experience in providing high-quality customer service
  • Prior experience in outdoor education, residential centres or a related industry
  • Excellent customer service and interpersonal skills.
  • Effective written and verbal communication.
  • Attention to detail and organisational skills.

Benefits:

  • We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
  • 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
  • Flexible working hours
  • Work in a way that suits you, your role and your department
  • Double matching pension up to 10% of gross salary

For a full list of our benefits, click .

Closing date for applications: 23:59 on Wednesday, 29th April 2026

Interviews will be held in person at Gilwell Park on Thursday, 7th May 2026.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Organisation
The Scout Association View profile Organisation type Registered Charity
Posted on: 08 April 2026
Closing date: 29 April 2026 at 23:59
Job ref: DB1544020GilCEC
Tags: Administration, Customer Service