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Supporter Journey Lead
Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent
We’re looking for a Supporter Journey Lead to join our Supporter Experience team.
This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.
You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.
About the Role
As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.
You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.
In this role, you will:
About You
Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?
Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?
You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.
You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.
You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.
Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.
About the Team
Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.
We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.
This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.
In return we can offer you:
Closing date: 5th July 2026
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
About Us
Head and neck cancer is one of the fastest-growing cancers in the UK, now affecting around 17,000 people each year. Oracle Head & Neck Cancer UK is a mission-driven national charity dedicated to improving head and neck cancer patient quality of life and outcomes in the UK through support of key programmes, raising awareness and addressing growing healthcare inequalities. We fund groundbreaking research that changes lives and we collaborate across the sector to maximise impact for patients.
The role
We’re seeking a strategic, hands-on Fundraising Manager with broad experience across all income streams but may consider either trusts or corporate fundraising as a speciality. We need someone energetic, committed and with a flexible approach who will be willing to contribute to everything that our small charity has to offer.
Oracle Head & Neck Cancer UK is currently moving towards a new direction and we have a unique and exciting opportunity to develop an organisation that creates maximum impact for head and neck cancer patients and their families. This is your chance to be part of a small charity with big ambition.
What We Offer
· Competitive salary.
· Remote working.
· Professional development and mentorship.
· Meaningful work with measurable impact and a collaborative team environment.
The client requests no contact from agencies or media sales.
Rape Crisis England & Wales (RCEW) is the national campaigns and membership body for a network of independent, community-based Rape Crisis Centres working to end child sexual abuse, rape, sexual assault, sexual harassment and all other forms of sexual violence.
The 24/7 Rape and Sexual Abuse Support Line is a national service led by Rape Crisis England & Wales and funded by the Ministry of Justice.
We are looking for a values-led professional with strong digital project skills and a deep commitment to survivor-centred, high-quality services.
Job Summary
As the Digital Project & Product Lead for the 247 Support Line, you will lead the transformation and continuous improvement of the organisation’s digital support line infrastructure, ensuring the technology and processes that underpin survivor support are effective, resilient, and user centred.
This role sits at the intersection of project delivery, product management, and a genuine commitment to the survivors RCEW serves. The right candidate will understand that technology is only as good as the humans who use it and will bring both rigour and empathy to everything they do.
You will be responsible for the end-to-end delivery which, includes defining the product requirements, technology evaluation, procurement, implementation, onboarding, and ongoing optimisation. Working closely with operational teams, suppliers, and stakeholders, you will ensure that our support line products enable support workers to deliver high-quality, accessible services.
Key Responsibilities
Programme Delivery
· Own and drive the support centre improvement programme from procurement through to live operation, ensuring delivery on time and within budget
· Manage supplier relationships, coordinate and input into the evaluation of bids, and identify, track, and mitigate risks throughout the programme
· Maintain clear, accessible project documentation and provide regular progress updates to senior stakeholders
· Coordinate across internal teams (services, technology, legal, finance) and external partners to keep work aligned and moving
Product & Solution Ownership
· Act as product owner for the support centre platform: defining requirements which meet the needs of support workers and service users
· As part of a team you’ll evaluate technology options against a set of agreed criteria, with a focus on fitness for purpose, data security and value for money
· Oversee the bespoke configuration of the chosen platform, working closely with the supplier
· Collaborate with the Head of Service to and I.T Lead to onboard and train the team, ensuring support line workers feel confident and prepared from day one
· Following go-live, take responsibility for the continued health and development of the support centre platform and identify improvement opportunities
· Champion best practice in digital service design and products across the organisation, building internal capability over time
Information Governance & Data Protection
· Work closely with RCEW's Data Protection Officer and Senior leadership to ensure all aspects of the programme comply with relevant data legislation
Person Specification*
· A proven track record of successfully delivering digital or technology projects on time and within budget
· Able to manage multiple workstreams simultaneously in a fast-paced environment with evolving priorities
· Ability to assess complex situations, identify blockers, and develop pragmatic solutions
· Ability to gather and translate user needs into product requirements; comfortable working with service design principles and working iteratively to develop or improve digital products
· Experience and understanding of contact centre software, CRM, and/or case management platforms
· Proven ability to work across diverse teams and communicate clearly with both technical and non-technical audiences
· Thorough knowledge of UK GDPR and able to handle highly sensitive personal data and engage with difficult subject matter with care and professionalism
· A team player who builds trust quickly and works effectively across organisational boundaries
· Self-starter who can work autonomously, flag problems early, and drive work forward without constant direction
· A genuine commitment to RCEW's mission to end sexual violence and support survivors
Personal Attributes
We are looking for a skilled and versatile digital professional who combines strong delivery skills with product thinking. You do not need to be a technical expert, but you do need to be confident working with technology suppliers, communicating with both technical and non-technical stakeholders, and making sound decisions under pressure.
Above all, we are looking for someone who understands the importance of the work RCEW does and has a strong track record of delivering digital projects effectively.
Success in the role of Digital Project & Product Lead for the Support Line is determined by the ability to lead and coordinate the successful delivery of digital projects that enhance the effectiveness, resilience, and user experience of the national 24/7 Support Line. Working collaboratively with suppliers, internal teams, operational colleagues, and key stakeholders, the role will ensure that digital solutions are implemented safely, on time, and in line with service requirements.
Key measures of success include:
HOW TO APPLY
To apply, please submit a CV and a covering letter (no more than two pages) explaining why you are interested in this role and how your experience meets the person specification.
RCEW is committed to equal opportunities and actively encourages applications from people with lived experience of sexual violence, and from people from communities which are under-represented in our workforce, including Black and minoritised communities, disabled people, and LGBTQ+ people.
All roles at RCEW are subject to an enhanced DBS check. The post-holder will have access to sensitive data relating to survivors of sexual violence and must demonstrate the highest standards of discretion and data security.
Eligibility
Applicants must have the right to work in the UK. Evidence of this will be required prior to appointment.
Additional Information
Please note: We reserve the right to close this vacancy early should we receive a sufficient number of applications. We therefore encourage interested candidates to apply as soon as possible.
Due to the volume of applications received, only candidates selected for interview will be contacted.
The client requests no contact from agencies or media sales.
Purpose of the Role
As the Policy and Campaigns Officer for Scotland, you will be the driving force behind our policy development, political monitoring, and strategic advocacy in Scotland. Your work will champion the strategic interests of dietitians as both a professional membership body and a registered trade union. Alongside core policy work, you will take direct ownership of designing and delivering a high-profile national campaign which is delivered across the UK. This allocated campaign will focus on a critical theme impacting both public health and our workforce.
The role sits within the BDA’s policy and public affairs function, and you will be part of a small team of policy officers and a public affairs officer who work across the other home countries and the UK. You will have access to an established Scotland board, a colleague who covers trade union representation in Scotland and a supportive professional practice, communications and leadership team based at our Birmingham head office.
Key Areas of Responsibility
The post holder will deliver on the following key responsibilities:
Policy development and advocacy (55%)
Campaign co-ordination (30%)
Cross BDA engagement and communications (15%)
Person Specification
Knowledge
Experience
It is also desirable if you have worked as a dietitian or dietetic support worker.
Ideally you should be confident working independently in a small field-based team, able to build relationships and translate complex policy into clear advice, with desirable experience in a professional body, trade union, or dietetic setting.
The client requests no contact from agencies or media sales.
Join the Bumblebee Conservation Trust as a part-time Senior Project Development Officer and help secure vital funding for nature’s recovery across the UK. This permanent, part time and home-based role is ideal for an experienced bid writer and relationship builder passionate about conservation, fundraising and making a real impact for bumblebees.
The Bumblebee Conservation Trust is looking for a motivated and resilient Senior Project Development Officer to identify funding opportunities, develop compelling proposals, and build strong relationships with funders, partners and colleagues. Working closely with fundraising, conservation, science, outreach and consultancy teams, you will help grow the scale and diversity of income needed to protect bumblebees and restore habitats.
You will bring excellent communication skills, strong attention to detail and the ability to manage deadlines in a busy, collaborative environment. If you are solutions-focused, organised and excited by the chance to turn ideas into funded projects that support nature conservation, this is a rewarding opportunity to make a meaningful difference.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
Please visit our website vacancy page to learn about the role and find out more information on how to apply. fund
The client requests no contact from agencies or media sales.
About the role
The Trusts & Statutory Fundraising Manager will play a key role in delivering Sands’ ambitious income growth plans and strengthening long-term philanthropic partnerships that support Sands’ work to save babies’ lives and support bereaved families.
Reporting to the Senior Philanthropy Manager and sitting within the Partnerships & Philanthropy Team, the role will lead the development and growth of a strategic portfolio of trusts, foundations and statutory funders, securing significant multi-year income and building long-term relationships with supporters and partners.
This is an exciting opportunity for an experienced and relationship-driven fundraiser to help shape and grow a high-potential area of fundraising at Sands. The postholder will work closely with senior colleagues across research, training, bereavement support and engagement teams to develop compelling funding propositions aligned to Sands’ strategic priorities.
The role combines strategic planning, relationship management and high-quality bid writing, alongside leadership of the trusts pipeline, stewardship activity, cross-team collaboration and line management of a Trusts Fundraiser.
The successful candidate will be a strong communicator and strategic thinker with experience securing five and six-figure grants, developing funder relationships and translating complex programmes into compelling, impact-led cases for support.
Includes line management of one Trusts Fundraiser.
Main Responsibilities
The overall aims of this role are to:
Key Responsibilities
Strategic Management & Income Growth
Trusts, Foundations & Statutory Fundraising
Team Management
Governance, Insight & Performance
General
Personal Specification: Skills & Experience
Fundraising Expertise
Strategic & Relationship Skills
Management & Operational Capability
Personal Specification: Core Competencies
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Holding significant influence in raising funds for support; fuelling prayer for crisis response and lasting impact with projects that strengthen communities and break the cycle of poverty; championing Operation Christmas Child and outreach programmes like God Loves You.
We are seeking an experienced Senior Communications Manager to lead our communications department and promote the work of Samaritan’s Purse and the Billy Graham Evangelistic Association across all platforms.
We will require a minimum of two interviews, one of which will be in person. We will also require a presentation to be delivered as part of the recruitment and selection process.
In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.
The client requests no contact from agencies or media sales.
Many of us have discovered the joy and the necessity of spending time in nature. Whether alone or with family, we’ve found that connecting with green spaces helps us become more: more resilient, more creative, more at ease. Across the UK, our national parks provide the perfect setting to continue that journey… to explore more.
Prospectus are proud to be supporting our client on the growth of their pioneering Nature Based Solutions (NbS) work. NPP identifies, secures and manages commercial and strategic partnerships for the UK’s 15 national parks. It’s a small, ambitious and entrepreneurial organisation, committed to increasing the impact, resources and influence of these vital landscapes, helping us all to #BeMoreOutside.
As part of this ambition, we are now seeking an NbS Modelling Manager to join a newly established, DEFRA-funded Feasibility & Modelling Unit.
Working within a specialist NbS team, you will play a pivotal role in translating nature recovery projects into credible, investment-ready propositions across national parks and national landscapes. This is a unique opportunity to operate at the intersection of conservation, land management and green finance, applying advanced modelling to unlock private investment into nature at scale.
Working closely with project teams and Feasibility Managers, you will lead on financial and ecological modelling, helping to quantify ecosystem services and shape projects that can successfully access revenue through mechanisms such as carbon markets, biodiversity net gain (BNG), and other payments for ecosystem services. A key part of your role will be developing robust financial models and ensuring projects align with the expectations of investors, offtakers and landowners.
You’ll also engage externally with a range of stakeholders, including equity investors and partners, providing confidence in the financial viability of projects and advising on innovative financing approaches. Alongside this, you will contribute to wider knowledge sharing, helping to strengthen understanding of green finance across protected landscapes.
You’ll be working in a fast-evolving and commercially emerging space, where your ability to combine technical expertise with strategic insight will be critical.
You will bring strong experience in financial and/or ecological modelling within environmental or natural capital settings, with a deeper or more specialised focus on green finance and nature markets. This might include experience gained within organisations such as environmental consultancies, natural capital firms, or market-focused organisations such as Environment Bank or similar.
Comfortable working with complexity, you’ll be confident building and interrogating financial models, understanding investment drivers, and communicating clearly with both technical and non-technical audiences. You will bring a high level of attention to detail alongside the ability to see the bigger strategic picture.
A proactive and collaborative approach is essential, as is the ability to work independently within a remote team while managing multiple strands of work.
This is a fully remote role, with travel across the UK to national parks and team meet-ups. Candidates must be willing and able to travel as required.
As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and we welcome applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.
To apply, please submit your CV and a cover letter detailing your relevant experience for this role.
Community Support Manager
Reports to: Partnerships Director
Contract: 0.8/1.0 FTE (Permanent)
Location: Remote (UK or International)
Role Purpose
As Community Support Manager, you’ll lead the day-to-day delivery of support to HOST’s global community of Hosted Partners (HPs), ensuring a consistent, responsive and values-led service. You’ll oversee Community Support activity, enabling partners to focus on their work by providing clear guidance, reliable processes and effective operational support.
This role sits at the centre of the Community Support team and will involve working alongside the Partnerships Manager: Changemakers to ensure high-quality delivery of our project and fiscal hosting services. You’ll co-manage a small, high-performing team, ensuring strong performance, clear priorities and a supportive team culture. Alongside this, you’ll play a key role in maintaining and improving the systems, processes and ways of working that underpin Project Hosting, ensuring they are efficient, scalable and responsive to the needs of our Hosted Partners.
Core Responsibilities
1. Leadership and Management
Line manage two Community Support Leads, providing coaching, direction and performance feedback.
Oversee delivery of Community Support activities, including internal team operations, management of SOPs, service delivery consistency, payment operations and risk process administration.
Manage team meeting cadence, objectives and performance tracking.
Manage team workload, priorities and handovers to ensure coordinated day-to-day delivery across Community Support.
Produce weekly highlights reports outlining ongoing tasks, completed objectives and customer service statistics.
2. Systems, Processes and SOPs
Develop and maintain all Community Support standard operating procedures (SOPs).
Maintain and improve workflows in Zendesk, e.g. ticket routing, tagging structure and SLAs.
Maintain oversight of team task management, ensuring tasks are completed within required timeframes.
Ensure consistent data entry standards across systems, e.g. partner records and case logs.
Monitor service standards and turnaround times, spot recurring issues, and drive process improvements for consistent delivery.
3. HOSTHub support
Lead on defining, prioritising and testing HOSTHub features related to Project Hosting, working cross-functionally with the Product Manager to inform development needs and improvements.
Own partner-facing communications on HOSTHub updates, ensuring changes are clearly communicated and well understood by Hosted Partners.
Ensure the voice and needs of Hosted Partners and funders are actively represented in product development, influencing priorities and improvements.
Maintain continuous feedback loops with external users to inform ongoing platform enhancements.
Collaborate with Tech and Operations teams to identify opportunities to improve efficiency, streamline workflows, and increase automation.
4. Risk and Compliance
Lead the preparation and facilitation of weekly risk meetings, ensuring risks are identified, recorded and escalated in a timely and appropriate manner.
Maintain accurate and up-to-date documentation of all risk assessments, decisions and resolutions.
Monitor agreed risk mitigation actions, ensuring they are tracked and implemented effectively within agreed timeframes.
Work closely with the Community Support Team to proactively identify emerging risks and regularly review the effectiveness of ongoing mitigation measures.
5. Payment Management
Coordinate internal payment processes, working closely with the Finance team to support efficiency, consistency and automation improvements.
Triage payment issues, coordinate resolution with Finance, and improve workflows to reduce friction for Hosted Partners.
Lead on Project Hosting and payment issue meetings, working closely with the Finance Manager.
Key Relationships
Internal: Partnerships Manager: Changemakers, Partnerships Director, Finance Team, Community Support Team, Product Lead
External: Hosted Partners, developers, technical providers and funders.
Required Experience
5+ years' experience in operations, partnerships, or programme delivery within a not-for-profit, social enterprise, or international NGO.
3+ years' experience managing partner or client relationships, ideally across multiple regions or cultures.
2+ years' experience leading and developing a small team, including setting goals, coaching, and performance management.
Confident managing systems, workflows, and digital tools (such as ClickUp, Zendesk, Jotform, or CRM platforms).
Proven ability to coordinate across departments and disciplines to resolve complex partner or client issues.
Experience designing, documenting, and improving organisational processes or SOPs to drive efficiency.
Strong analytical and reporting skills, with the ability to interpret data and translate insights into service or system improvements.
Excellent written and verbal communication skills, with the ability to represent HOST’s tone and values in partner-facing communications.
Demonstrated organisational and problem-solving skills, with a track record of meeting deadlines in fast-moving, distributed teams.
Confident working independently in a remote, cross-cultural environment, with strong self-management and collaboration skills.
At HOST, we believe change starts with people who care.
If you’re passionate about building systems that help others thrive — and want to play a key role in supporting changemakers around the world — we’d love to hear from you.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Many of us have discovered the joy and the necessity of spending time in nature. Whether alone or with family, we’ve found that connecting with green spaces helps us become more: more resilient, more creative, more at ease. Across the UK, our national parks provide the perfect setting to continue that journey… to explore more.
Prospectus are proud to be supporting our client on the growth of their pioneering Nature Based Solutions (NbS) work. NPP identifies, secures and manages commercial and strategic partnerships for the UK’s 15 national parks. It’s a small, ambitious and entrepreneurial organisation, committed to increasing the impact, resources and influence of these vital landscapes, helping us all to #BeMoreOutside.
As part of this ambition, we are now seeking an NbS Modelling Officer to join a newly established, DEFRA-funded Feasibility & Modelling Unit.
Working within a specialist NbS team, you will support the development of nature recovery projects across national parks and national landscapes, contributing to the data, analysis and modelling that underpins their success. This is an exciting opportunity to build your experience at the intersection of conservation, land management and green finance.
Working closely with the Modelling Manager and Feasibility Managers, you will assist with ecological and financial modelling, GIS mapping, and the development of project documentation. You’ll help project teams understand the environmental benefits of their work and support the identification of opportunities to secure funding through nature markets and other mechanisms.
Your role will also involve working with national parks and national landscape teams to gather and analyse data, support feasibility studies, and contribute to clear, engaging reports and presentations. Alongside this, you will help maintain internal systems and contribute to knowledge sharing across the team, keeping up to date with developments in nature and green finance.
You’ll be working in a fast-evolving and collaborative environment, where your attention to detail, strong organisational skills and willingness to learn will be key.
You will bring experience of working with data to support projects, ideally within an environmental, conservation, land management or NGO setting. You’ll be confident using tools such as GIS and Microsoft 365, with strong analytical and research skills and the ability to present information clearly.
A well organised and proactive team player, you’ll be comfortable managing multiple tasks, building relationships with a range of stakeholders, and contributing positively within a remote team environment.
This is a fully remote role, with travel across the UK to national parks and team meet-ups. Candidates must be willing and able to travel as required.
As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations, and we welcome applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.
To apply, please submit your CV and a cover letter detailing your relevant experience for this role.
Location: Remote (based in Scotland with regular travel across Scotland and the North of England, plus travel for biannual team days in London and departmental team meetings in various locations)
Hours of work: 21-28 hours a week (3-4 days)
Salary: £28,665 - £31,965 pro rata (£17,199 - £19,179 or £22,932 - £25,572 actual)
Contract type: Permanent
Why work for Kids Matter?
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The National Partnership Manager role involves:
About you
Are you confident in pioneering new projects? Do you have strong networking skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
Please see the job pack for more details on the role and application process
How to Apply
You can apply for the National Partnership Manager position by completing a copy of our online application form.
The deadline for applications is 13th July at 9am. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you have any questions, please refer to our recruitment FAQs document. If you would like any application and interview support or you need any reasonable adjustments throughout the application process, please contact Katie Washington (HR & Systems Manager).
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.
Spark is looking for an inspiring leader to help lead our next chapter.
This is a part-time (20–24 hours), hands-on leadership role where you’ll work closely with staff, volunteers and trustees to shape strategy, grow projects, and strengthen community impact.
If you are:
we’d love to hear from you.
Spark is a friendly, community-focused charity making a real difference through the provision of services to families and residents across Burntwood. We’re looking for an inspiring and organised Chief Executive Officer to lead our work, support our team, and help shape the future of the charity.
About the Role
This is a hands-on, people-focused leadership role where you’ll work closely with a supportive team of staff, volunteers, and trustees.
You’ll oversee key projects including:
National Lottery Bright Beginnings Grow & Thrive (family support)
Lichfield District Council Community Connections (support for residents)
What You’ll Be Doing
Demonstrating vision, energy and enthusiasm
Leading and supporting a committed team of staff and volunteers
Working alongside trustees to shape strategy and direction
Developing and growing community projects
Building strong partnerships locally
Overseeing funding, budgets and sustainability
Ensuring services genuinely meet local needs
About You
A confident and supportive leader
A passion for provision of quality services to children and families
Capacity for reflective practice and managing change
Passionate about community work and making a difference
Great communicator who enjoys working with people
Organised and able to manage a varied workload
Calm, flexible and solution-focused
What You’ll Get
Key Details
We are committed to safeguarding and promoting the welfare of children/vulnerable adults. This role is subject to an enhanced DBS check and satisfactory references. We are committed to equality of opportunity and welcome applications from all suitably qualified candidates regardless of background, protected characteristics, or personal circumstances. We will use your personal data for recruitment purposes only, in line with UK GDPR. For further details, please see our Privacy Notice.
The deadline is 5pm 3rd July 2026
Email Spark for an application pack or more information
We are Spark, a community-centered charity located in Burntwood, Staffordshire, founded in the summer of 2015 providing a range of family support.



The client requests no contact from agencies or media sales.
Our client is a dynamic, passionate charity, committed to improving the lives of children across the UK. They currently run over 100 local services that help thousands of young people who desperately need support, as well as campaigning to change laws and policies to make children’s lives both happier and safer. They are now looking to recruit a Service Manager (part-time, 21 hours) to lead the safe and effective development and delivery of a new Virtual Therapy service.
This is an exciting opportunity to work as part of a new impactful service, providing accessible digital therapeutic services to a variety of young people. As Service Manager you will initially work closely with external app developers to translate clinical and safeguarding needs into platform requirements, validating functionality through user testing, and assuring compliance, accessibility and data protection for online therapy with children and young people. Once the app is built and launched, the role will focus on setting up, scaling and running the virtual therapy programme, ensuring high-quality practice, safeguarding, accessible delivery and continuous improvement.
Please note, the first phase of this work involving the development of the product will last approximately 6 months. Subject to funding, this role will then move into the second phase of work involving the mobilisation, leadership and management of the product.
To apply for this role, you will have demonstrable experience of delivering therapeutic work with children and young people across a range of presenting issues. A relevant professional qualification (e.g., Diploma in Counselling or Psychotherapy, Psychology, Mental Health or Nursing) and registration with a relevant professional body (e.g. BACP, BABCP, UKCP or equivalent) is essential for this role. You will have project and/or service management experience within a health, social care or education setting, and will have experience of supervising and managing staff performance and practice. Experience of working as a service/product owner with software teams to deliver a regulated or digital-health platform is desirable. Overall, you will be a skilled communicator, able to work independently and passionate about driving forward new accessible therapeutic services to improve the lives of vulnerable young people.
In order to apply please initially submit your CV in the first instance (Cover Letters are not required). Should your experience be suitable, we will then be in touch to advise next steps.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
Please note, this is initially a 6 month FTC with possibility of extension due to funding. Please only apply if you are available immediately or have no more than a 1 month notice.
This is a remote role and will be part-time (21 hours per week).
Job Title: Senior Relationship Manager – West Scotland
Location: Home based within the West of Scotland.
Candidates should ideally reside in Highland, Moray & bordering with Aberdeenshire, Renfrewshire, Inverclyde, Argyll & Bute, Glasgow & Surrounding areas, Ayrshire, Dumfries & Galloway, Falkirk, Stirling & Clackmannanshire. Have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training.
Hours: 35 hours per week
Contract type: Permanent
Salary: £35,655 per annum (Home Based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
Key dates:
Applications by Sunday 12th July, 1st stage interviews 21st / 22nd July (online)and 2nd stage interviews 29th July (in person in Glasgow).
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Please note that we may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
What we offer:
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



The Sands Insights Network is an online community of bereaved parents who want to use their experience and knowledge to shape Sands work to make maternity and neonatal care safer.
The Network sits within the Saving Babies Lives team which focusses on using evidence, including from parents, to drive improvements in maternity and neonatal safety. The Network also facilitates parents’ involvement in Sands policy and campaigning work, as well as external projects seeking to include people with experience of baby loss.
Main Purpose of Job
1. Undertake the day-to-day management of a successful network, building diverse membership and ensuring a safe environment for bereaved parents
2. Ensure the diverse experiences and perspectives of bereaved parents are included in research, learning and improvement initiatives in a way that works for them
3. Ensure the involvement activities are monitored, evaluated and impact is captured and shared
4. Help to build Sands’ reputation as a leader in partnership working, advocating for the inclusion of bereaved parents in research and decision making
Principle Tasks and Responsibilities
1. Undertake the day-to-day management of a successful network, building diverse membership and ensuring a safe environment for bereaved parents
2. Ensure the diverse experiences and perspectives of bereaved parents are included in research, learning and improvement initiatives in a way that works for them
3. Ensure the involvement activities are monitored, evaluated and impact is captured
4. Help to build Sands’ reputation as a leader in partnership working, advocating for the inclusion of bereaved parents in research and decision making
General
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.