Recruitment jobs

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking to welcome an approachable, enthusiastic, and caring Dementia Adviser to join our supportive team in Coventry area working 35 hours per week.

This is a community-based role involving regular travel across the Coventry area including local home visits, meetings and supporting and facilitating a range of society groups, including the delivery of awareness raising talks and dementia friends’ sessions with the flexibility to work from home based on business and community needs.

You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.

You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. We provide training and ongoing support.

You don't need previous dementia experience to apply.

Please don't be put off from applying if you don't meet every requirement listed below. We recognise the value of transferable skills, lived experience and potential. Whether your experience comes from work, volunteering, supporting someone affected by dementia, or you're looking for your first professional role, we'd love to hear from you.

About you
You will have:

- An understanding of dementia, personal experience of supporting someone affected by dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support. This could be gained through health, social care, community, voluntary, customer service, education, housing, retail, hospitality or other people-focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You may occasionally represent Alzheimer's Society at local events, providing information about dementia and signposting people to further support and resources.

Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
INDAZ

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference

We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Hull working 20 hours per week on a fixed term contract until 31 March 2027.

This is a community -based role involving regular travel across the Hull area including local home visits, meetings, and direct support.While some planning and administration can be completed from home, the focus of this role is being present in communities, meeting people face to face and building trusted local connections.

You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.

You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. We provide training and ongoing support.

You don't need previous dementia experience to apply.
Please don't be put off from applying if you don't meet every requirement listed below. We recognise the value of transferable skills, lived experience and potential. Whether your experience comes from work, volunteering, supporting someone affected by dementia, or you're looking for your first professional role, we'd love to hear from you.

About you

You will have:

- An understanding of dementia, personal experience of supporting someone affected by dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support. This could be gained through health, social care, community, voluntary, customer service, education, housing, retail, hospitality or other people-focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You may occasionally represent Alzheimer's Society at local events, providing information about dementia and signposting people to further support and resources.

Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

KEY INFORMATION

Location: Bristol, Newcastle, Nottingham, Manchester or London

Hours: 37.5 hours

Start date: October 2026

Duration: 12 month fixed term maternity cover

Salary: £42,000 - £47,000, plus £2,730 London weighting if based in London

Application deadline:Monday 31st August 5pm. Applications will be marked on an ongoing basis with rolling interviews, so we reserve the right to close the role before this date if the right candidate is found. 

ROLE SUMMARY

We’re looking for a Senior Programme Manager (12-month fixed term maternity cover) to lead our programmes of support for Associates pursuing careers in STEM, including Energy & Net Zero, Motorsports, Tech, and Engineering. This is an exciting opportunity to lead a multilayered team and work closely with strategically important employer partners and funders, ensuring that all engagement is delivered to a high standard.

CORE RESPONSIBILITIES

As STEM Senior Programme Manager, you will lead on upReach’s STEM programmes of support, managing significant partner relationships and supporting a team to effectively manage partner relationships, achieve programme OKRs, and complete their day-to-day tasks. You will also play a key role in the Programme Management group, leading on a cross-functional area of responsibility with a strategic impact across the entire Programmes team.

1) PROGRAMME DESIGN AND DELIVERY

• Make strategic decisions concerning the design and delivery of STEM programmes, working closely with internal and external stakeholders to ensure quality and effectiveness. 

• Monitor and evaluate the impact of STEM programmes, with overarching responsibility for meeting internal engagement and application success OKRs, which you will utilise throughout the year to set priority areas for your team.

• Contribute to weekly Programme Manager meetings, sharing your insight and experience to generate ideas and practical solutions that support the overall improvement of upReach’s programme design and delivery. 

• Lead on parts of the weekly Programmes Meeting with the wider Programmes team, to ensure weekly focus areas and key team messages are communicated clearly to all team members. 

2) TEAM MANAGEMENT

• Manage a team consisting of a Programme Manager and Programme Leaders in a variety of locations, both virtually and in person, providing ongoing personal and professional development support through weekly 1-to-1 calls or meetings, written feedback on documents, and day-to-day guidance via Slack. 

• Support your team to provide high quality personalised support to their Associates, using centralised Programmes guidance and helping them to document all interactions with Associates and application progress.

• Use relevant impact dashboards and data to set priorities, support with managing competing workload demands and time management, to ensure that OKRs and stakeholder KPIs are achieved.

• Manage performance and development, including setting SMART goals and using appropriate tools and resources to support success. Provide regular, constructive feedback through weekly 1:1s, mid-point check ins, and end-of-year appraisals.

3) PARTNERSHIPS & EVENTS

• Maintain strong relationships with significant external partners, including managing the provision of appropriate volunteering opportunities and acting as a representative of upReach at external partner-led events.

• Lead on external reporting to partners, including managing bespoke quarterly/annual data & reporting requirements on aims and objectives, and having oversight of accurate data and survey response collection. Quarterly reporting will include leading regular internal stakeholder meetings, and gathering input from teams across upReach. 

• Oversee budgets for major funder-led programmes, including managing events costs and ensuring forecasts are met. 

• Have oversight of all STEM partners, supporting your team to manage day-to-day partnership responsibilities and ensuring that relationships are managed effectively to achieve programme objectives. 

• Support with running events and application processes smoothly, both in your team and within the wider team where necessary. 

• Collaborate with the partnerships team to make strategic decisions regarding how to grow upReach's existing and new partnerships within STEM, including playing a key role in renewal conversations and helping to shape the strategy and direction of STEM partnerships.

4) ASSOCIATE SUPPORT AND ENGAGEMENT

• Support a small group of your own Associates, engaging them with the upReach programme in line with OKRs.

• Act as a role model for the broader Programmes team, ensuring Associate facing tasks are completed to a high quality.

• Proactively use data dashboards to monitor Associate engagement across STEM programmes, identifying any areas of concern throughout the year and setting focus areas/action steps for your team to address these.

EXPERIENCE

To be successful, it is anticipated that you would have prior experience in the delivery of programmes and projects.

Essential experience:

• Experience in programme delivery from end to end, from design to reporting and evaluation.

• Experience working directly with key stakeholders to manage and grow a relationship and/or partnership.

• Line management or team leadership experience.

• Strong data skills, including Google Sheets/Excel experience. 

• Experience working in a fast-paced environment and working independently to find solutions to problems.

• Ability to engage and flex communication style confidently with a variety of stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation.

• Strong collaboration skills when working in both small and large teams of varied team members.

• Self-motivation and an ability to work in a small team as well as independently, with a creative and a proactive attitude.

• Excellent influencing, facilitation and communication skills (both oral and written) and comfortable preparing and presenting reports and proposals to senior management and external stakeholders.

• University degree in any discipline, or equivalent experience.

Desirable experience:

• Knowledge of the types of roles available in the STEM space.

• Familiarity with G Suite and Zoom video conferencing software.

• Project management or programme management qualification.

SKILLS/COMPETENCIES

• Motivation 

• Leadership 

• Continuous improvement

• Planning and organising 

• Problem solving and decision making 

• Innovative

• Management 

• Commitment to social mobility

• Communication

TEAM CULTURE & BENEFITS: 

By joining the upReach team, you will be joining a team who are committed to supporting you in your career journey and fostering an inclusive culture. 

We offer: 

• Flexible and hybrid working

• Statutory Holiday Entitlement of 25 days, plus bank holidays. This increases to 27 days 2.5 years and then to 30 days after 5 years of working with us.

• Birthday leave and volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increases to 5% after 5 years of working with us. 

• Cycle-to-work and tech buying schemes.

• Monthly socials

• Dedication to Staff Wellbeing through our Employee Assistance Programme, Mental Health First Aid Training and annual wellbeing days

• Summer Hours (early Friday finishes from June to Aug)

• Personal Development Budget, activated after 6 months in the role

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network 

  • Socio-economic Background Network

  • (Im)Migrants Network 

READY TO APPLY?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on: 31st August 2026, 5pm

Applications will be marked on an ongoing basis with rolling interviews, so we reserve the right to close the role before this date if the right candidate is found. Early applications are therefore encouraged.

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  particularly encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Salary: £27,500 per annual and a car allowance

Hours: Full-time 37 hours per week across seven days (potentially including weekend work)

Closing date: 19 August 2026

Permanent or Fixed Term: Permanent

Location: Harrogate, with regular travel across South and West Yorkshire

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

We’ve got a strong set of values that inform everything we do, and we’re looking for people who are aligned with these. As a Assistant Retail Area Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

To find out more about our values and how important they are to us, please read the role profile linked above.

The Benefits

We offer a wide and generous range of benefits designed to support our employees through every stage of life. To read about these, please see the benefits section of our Careers Page.

The Role

As a Assistant Retail Area Manager, you will play a key support role within the retail team in South and West Yorkshire, ensuring continuity of shop operations, reducing unplanned shop closure dates, and strengthening recruitment and induction processes.

The role supports the Retail Area Manager by maintaining high operational standards, developing shop teams, and embedding consistent policies and procedures across the retail network. The postholder will provide hands-on cover and practical support across multiple shops, particularly during periods of holiday, absence, vacancies, or after new shop openings.

Specifically, you will:

Provide support, knowledge and guidance through effective policies and procedures to keep Retail safe and legal:

• Support shop teams by reinforcing and embedding retail, operational, health & safety, and compliance policies and procedures.

• Act as a practical point of guidance for shop teams when covering shops or providing additional support, ensuring policies and procedures are applied consistently.

• Identify gaps in understanding or compliance and provide clear, supportive coaching to address these.

• Escalate risks, incidents, or non-compliance concerns promptly to the Retail Area Manager, supporting corrective action where required.

• Promote a culture where safety, legality, and good governance are clearly understood as part of everyday retail practice.

Enable managers across the retail estate to build high ownership of risk management:

• Support Retail Area Managers in developing confident, capable shop management teams who understand their responsibilities for compliance, safety, and risk management.

• Assist with recruitment activity, including shortlisting, interviewing, and inducting new starters, ensuring roles are filled effectively to minimise shop closures.

• Provide hands on management cover during periods of absence or vacancy, maintaining team morale, accountability, and operational continuity.

Provide clarity around retail standards, policies and procedures to protect the professional integrity of retail teams and the Yorkshire Cancer Research brand:

• Support shop teams to maintain strong commercial awareness, balancing income generation with appropriate controls and risk management.

• Provide clear, practical guidance to shop teams on visual merchandising, customer service, stock presentation, and shop standards.

• Act as post opening support for new shops, working alongside new teams to embed agreed standards, procedures, and ways of working.

• Reinforce brand presentation and customer experience expectations during shop cover and support visits.

Drive cost control and income generation across Retail while balancing commercial performance and business protection:

• Support shop teams to maintain strong commercial awareness, balancing income generation with appropriate controls and risk management.

• While covering or supporting shops, take responsibility for protecting income through effective stock management, pricing, till procedures, and loss prevention.

• Promote efficient use of resources, helping to control costs and reduce unnecessary spend during periods of cover or transition.

• Support Retail Area Managers and shop teams to maximise trading opportunities, particularly during periods of employee change or after new shop openings.

About You

To be considered for this role, you will need:

• Experience working in a retail environment, ideally within charity or not-for-profit retail.

• Proven experience supporting or supervising multiple stores or teams.

• An understanding of retail key performance indicators (KPIs) such as sales, Gift Aid, average transaction value (ATV), and stock rotation.

• Experience supporting recruitment, onboarding, and development of employees and/or volunteers.

• Strong leadership and interpersonal skills, with the ability to motivate and support diverse teams, including volunteers.

• Excellent communication skills, both verbal and written, with the ability to adapt style to different audiences.

• The ability to build effective working relationships with shop managers, colleagues, and external stakeholders.

• The ability to coach and support shop managers and teams to improve performance and deliver targets.

• A full UK driving licence and access to your own vehicle.

• To be ideally educated to A Level or equivalent or able to demonstrate experience in a similar role at a similar level.

Application

Before applying, please read the full role profile linked above.

Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.

Are you looking for a varied HR role where you can make a real difference?

TSSA is a trade union representing more than 17,000 people across the transport and travel sector. We're looking for an HR Advisor to join our small and supportive team, helping to deliver a high-quality HR service across the organisation.

Working closely with the HR Manager, you'll provide practical HR advice and support to managers and employees, help manage employee relations matters, maintain HR systems and records, support payroll and benefits administration, and contribute to HR projects and policy development.

We're looking for someone with generalist HR experience, strong communication and organisational skills, and a proactive approach to problem-solving. A commitment to equality, diversity and inclusion and an interest in our values and mission are essential.

Location: Liverpool Street, London (minimum three days per week in the office)
Closing Date: 10.00 am, Monday 17 August
Interviews: Thursday 3 September

To apply, please submit your CV and a supporting statement (maximum two sides of A4) outlining how you meet the requirements of the role.

TSSA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.

 

Context of role:

Key responsibilities:

Support Service:

1. Event Coordination and Delivery

1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and

support events.

1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.

1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams

when required.

1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.

2. Awareness, Training and Engagement

2.1: Lead on regional awareness training delivery for non-emergency services and community-based

organisations.

2.2: Deliver additional 2wish training programmes as required, including Children & Young People

(CYP) and Bereavement in workplace support training.

2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals

within non-emergency services.

3. Partnership and Network Development

3.1: Actively engage with local bereavement networks through attendance at meetings, hosting

information stands and building strong professional relationships across the region.

3.2: Develop and maintain effective links with community partners to expand reach and awareness of

services.

4. Volunteer Support

4.1: Act as a key local contact for volunteers.

4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider

team.

5. Administration, Monitoring and Reporting

5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:

52: Event planning and delivery

5.3: Marketing and communications

5.4: Contact and engagement tracking

5.5: Professional and family engagement records

5.6: Accurately record interactions with stakeholders, including; families, professionals, champions

and referral partners.

5.7: Monitor and manage posts/content on Facebook family accounts.

6. Quality Assurance and Improvement

6.1: Support quality audits and contribute to continuous improvement processes.

6.2: Collect and review feedback from events and training sessions to inform future development.

2.0 General:

1.1: To be responsible for organising own work agenda, time management and administration

1.2: To keep clear and up to date records on database of activities with families and any ensuing

action

1.3: To promote the on-going work and continued support that 2wish can offer

1.4: To work as part of a team providing support to suddenly bereaved families

1.5: To work alongside support team and maintain a seamless approach to service delivery

1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies

1.7: To show respect and sensitivity for the cultural and religious beliefs of families

1.8: To undertake learning opportunities and seek them out for the team

1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,

Health and Safety and Lone Working; and to be proactive in implementing new safe working

practices as appropriate

1.10: To attend weekend and evening community events in support of the charity as necessary

1.11: Participate as and when required in team meetings and one-to-one meetings, and

undertake, as appropriate, courses/training/other developmental activities, which is relevant to

the role

1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of

services and activities provided

1.13: Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in many circumstances

unpredictable and varied. All employees are therefore expected to work in a flexible way and

tasks, which are not specifically covered in their job description may have to be undertaken.

This role is subject to a DBS check.

About The Role
Behind every moment of support we give someone living with dementia, there's infrastructure that has to work.
What does it take to keep a charity like ours running? What sits behind every support call answered, every research database accessed, every fundraising campaign delivered? Infrastructure. And the people who build, protect and evolve it.
As a Senior Infrastructure Engineer, you'll play a central role in shaping, operating and maintaining our predominantly Microsoft cloud environment — keeping it strong, secure and ready for what comes next. Reporting to the Infrastructure Services Manager, you'll support, maintain and enhance our enterprise infrastructure across Azure cloud, Microsoft 365, identity, endpoint, network and core platform services.
You'll lead on complex incidents, drive root-cause analysis, and bring the kind of calm, expert thinking that keeps services running and colleagues confident. This is a hands-on, cloud-first role with real scope to influence how we design, govern and optimise cloud services and our infrastructure for the long term.
This role would particularly suit someone who has moved beyond traditional, on-prem infrastructure into operational Azure and Microsoft 365 engineering and is confident owning cloud platforms end to end.
This is a 12 month fixed term contract.
About you:
You're an experienced infrastructure professional who brings both depth of technical knowledge and the mindset of a trusted colleague. You understand that the work you do has real consequences for real people, and that motivates you to get things right. You're equally comfortable managing complex incidents and stepping back to think about how we build more resilient, secure and cost-effective cloud services over time.
You take security seriously, communicate with clarity across technical and non-technical audiences, and you thrive in environments where collaboration and accountability go hand in hand. You're someone who keeps learning, shares what you know, and makes the team around you better.
You'll have:

- Proven, demonstrable experience in Microsoft cloud technologies essential, including in-depth hands-on Azure experience (cloud platforms, virtual compute, storage, networking and the governance principles that keep it all accountable).
- Experience administering and optimising Microsoft 365 services, including identity, security and collaboration tooling.
- A grounding in enterprise infrastructure — servers, directory services, hybrid identity — and the hands-on experience to back it up.
- Experience managing and supporting Disaster Recovery services to address continuity of vital business functions.
- A security-first mindset, with practical knowledge of MFA, conditional access, privileged access management and vulnerability remediation.
- Proven networking foundations across WAN, VPN, firewalling and secure remote access.
- The discipline to work within ITSM frameworks and the rigour to maintain accurate configuration and asset data.
- Experience working alongside a Managed Service Provider as part of an augmented team, including managing service quality and accountability.
- A track record of producing documentation that works for diverse audiences — runbooks, procedures, service improvement write-ups.
- Genuine curiosity about the infrastructure landscape and a commitment to staying sharp as it evolves.

What you'll focus on:

- Owning, evolving and maintaining our hybrid (predominantly Microsoft cloud platform) infrastructure — secure, stable and performing, day in, day out, and under pressure when it counts.
- Owning complex incidents from first response through to root-cause analysis and lasting fixes.
- Working shoulder-to-shoulder with our Security team to embed good practice across everything we build and run.
- Helping us get more from what we have — through cost optimisation, service rationalisation and smarter configuration.
- Being a dependable partner to suppliers and managed service providers, holding them to the standard our users deserve.
- Championing modern identity protection across the organisation.
- Bringing energy and expertise to a team that genuinely wants to do good work together.

The infrastructure you build here will help us reach more people living with dementia, more quickly, more reliably.

If you want to bring your infrastructure skills and wider technology expertise to a role with real purpose, where your work will directly contribute to delivering our mission, we'd love to hear from you.
Important Dates

- Application deadline is 23:59pm on Sunday 16th August 2026
- Interviews begin week commencing: W/C 24th August 2026

About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
INDAZ

Programme Lead | Lead High-Impact STEM Programmes Across the South of England

Shape the future workforce. Lead inspiring STEM programmes. Build partnerships that change young lives.

Are you an experienced Programme Lead, Education Programme Manager or Youth Programme Manager looking for an opportunity to deliver meaningful impact at scale?

EDT is entering an exciting period of transformation and growth. We are looking for a passionate and motivated Programme Lead to oversee the delivery of high-quality STEM and STEAM programmes across the South of England, helping thousands of young people discover future career opportunities and achieve their potential. As a Programme Lead, you will combine programme delivery, stakeholder engagement, operational leadership and educational innovation to create exceptional experiences for schools, students, volunteers and industry partners.

Why Join EDT?

Passionate about creating equitable access to STEM careers

Dynamic in our response to a changing world

Collaborative with industry, educators and communities

Respectful of young people's potential and lived experiences

At EDT, purpose comes first. Every programme you lead helps young people build confidence, skills and aspirations while improving social mobility and widening access to future careers.

What You'll Be Doing

• Manage programme operations, logistics, performance tracking and regional delivery activity
• Build strong relationships with schools, colleges, partners, volunteers and stakeholders
• Coordinate sessional teams and support outstanding learner experiences across multiple locations
• Monitor KPIs, analyse programme data and produce impact reports for stakeholders and funders

For full responsibilities, skills and person specification, please refer to the attached Job Description.

What We're Looking For

• Experience delivering education, outreach, STEM, youth or community programmes across multiple sites or regions
• Strong programme management and project delivery experience
• Experience managing stakeholders, volunteers, educators or delivery teams
• Ability to analyse performance data, monitor KPIs and produce reports
• Excellent communication and presentation skills
• Passion for education, STEM engagement and improving outcomes for young people
• Strong organisational skills with the ability to manage multiple priorities
• Full driving licence and willingness to travel throughout the region

What's In It For You?

• Competitive salary from £29,300 to £37,600 dependant on experience
• 25 days annual leave plus bank holidays
• Up to 10% employer pension contribution
• Life insurance worth three times annual salary
• Hybrid and flexible working
• Wellbeing support
• Opportunity to lead high-profile STEM programmes with national impact
• Career development within a respected education charity

Location

• Hybrid working
• Welwyn Garden City office base
• South of England coverage including London, Buckinghamshire, Bedfordshire, Hertfordshire and Essex
• Some travel across wider delivery regions, including parts of Wales
• Occasional overnight stays required

#ProgrammeLead #ProgrammeManager #EducationProgrammeManager #STEMProgrammeLead #STEMJobs #EducationJobs #ProjectManager #YouthProgrammes #OutreachManager #EducationCharity #ProgrammeDelivery #StakeholderManagement #PartnershipsManager #CommunityEngagement #STEAMEducation #EducationLeadership #ProgrammeOperations #HybridJobs #SouthEastJobs #LondonJobs #ProgrammeLeadJobs #ProgrammeLead #ProgrammeLead #STEMProgrammeLead #EducationProgrammeManager #ProgrammeManagerJobs #YouthEngagement #CareersInEducation

Join EDT as a Programme Lead and help inspire the next generation through world-class STEM experiences, meaningful partnerships and innovative educational programmes

We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.

Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Supporter-Led Fundraising Coordinator to join our Fundraising team.

Title: Supporter-Led Fundraising Coordinator

Salary: £32,249 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.

You’ll be passionate about delivering an excellent supporter experience to our participants. You’ll have a keen interest in virtual fundraising events and have great communication and administrative skills. You’ll work well as part of a team, be proactive and work efficiently in a fast paced environment.

• Project manage and develop fundraising products to engage existing and new audiences to fundraise for Anthony Nolan.

• Lead on the implementation of marketing for our products, working closely with our digital and creative teams

• Develop and deliver supporter journeys for our participants, driving income and supporter loyalty.

• Evaluating and analysing results to make recommendations for improvements for future work.

• Play a key role in creating and implementing our product planning and strategy for future years

What’s in it for you?

• A competitive salary

• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme

• A stimulating work environment full of opportunities to learn and develop

• Life Assurance of four times annual salary

• Travel season ticket loan, Cycle to work Scheme

• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description found on our careers page advert hyperlinked here, or attached to this advert as a PDF, and you can read more about what to expect on the Our recruitment process page.

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications. 

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

Education Programme Coordinator

We are seeking Education Programme Coordinators to help disadvantaged young people build confidence, improve their academic progress and fulfil their potential.

Position: Education Programme Coordinator, two opportunities available
Salary: £26,000 to £30,000 FTE, depending on the role and experience
Location: London, with the Saturday position based in Walworth
Hours: Part–time, Term-time only, with weekday and Saturday opportunities available
Closing date: Wednesday 2 September 2026

About the role

There are two flexible opportunities available:

Weekday Education Programme Coordinator: Working 14.5 to 22.5 hours per week or full-time, plus four additional paid weeks annually. You will deliver structured small-group tuition programmes in schools across London, support pupils and volunteer tutors and coordinate programme delivery.

Saturday Education Programme Coordinator: Working 8 to 12 hours per week, including sessions in Walworth on Saturday mornings from 9.00am to 11.30am, plus two additional paid weeks annually. You will support the delivery of engaging tuition sessions for boys aged 8 to 18.

Key responsibilities will include:

• Facilitating structured small-group tuition sessions
• Creating a positive, inclusive and well-managed learning environment
• Supporting pupils to build confidence and make academic progress
• Providing guidance and practical support to volunteer tutors
• Building positive relationships with young people, families and school staff
• Maintaining attendance records, programme information and assessment data
• Gathering feedback and contributing to programme reports
• Following safeguarding procedures and promoting young people’s wellbeing

The weekday position does not involve full-class teaching, extensive lesson planning or significant marking.

About you

For the weekday opportunity, you will have Qualified Teacher Status or equivalent classroom or youth sector experience, alongside strong group management and organisational skills.

For the Saturday opportunity, you will have experience working with children or young people in education, youth work, mentoring or community settings. QTS or a youth work qualification would be welcomed but is not essential.

For either opportunity, you will be able to engage and motivate young people, build effective relationships and demonstrate a strong commitment to safeguarding.

About the organisation

The organisation is an education charity working to reduce the attainment gap experienced by disadvantaged pupils. Through structured tuition, volunteer support and partnerships with schools and community organisations, it helps young people improve academically while developing confidence and resilience.

These roles are subject to an enhanced DBS check and satisfactory references.

Other roles you may have experience of could include Programme Coordinator, Education Coordinator, Programme Manager, Youth Programme Coordinator, Learning Mentor, Teaching Assistant, Youth Worker, Community Education Officer or Saturday School Coordinator.

Please note this role is advertised by the recruitment agency acting for the client, NFP People.

Team Manager Operations Delivery

We are looking for a Team Manager to support the Senior Operations Delivery Manager in this full-time, hybrid working role.

Position: Team Manager

Location: Leatherhead with hybrid/home working and travel across Surrey

Hours: 37 hours per week

Salary: £34,628.00 (per annum)

Contract: Permanent

Benefits: 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing Date: Sunday 16 August 2026

Interview Date: Thursday 20 August 2026.

The Role

As the Team Manager, you will support the Senior Operations Delivery Manager in leading the GPimhs Community Connectors, Recovery & Connect and Social Prescribing services, managing approximately 10 – 12 staff and ensuring safe, high-quality, recovery-focused service delivery.

Key responsibilities include:

• Operational Leadership.
• Staff Management.
• Performance & Contract Management
• Partnership Working
• Financial & Resource Management
• Safeguarding & Governance

About You

We are looking for someone with either a relevant management qualification or equivalent experience, with:

• Experience of managing multidisciplinary services and staff.
• Experience of safeguarding, risk management and incident management.
• Knowledge of mental health, recovery and community-based services.
• Strong communication, leadership and organisational skills.
• Experience working with statutory and voluntary sector partners.
• Good IT skills, including Microsoft Office and database systems.
• The ability to travel across Surrey and work flexibly.

When you click to apply you will be asked to upload your CV and covering letter (in which you’ll explain how you feel your experience is suitable for the role). Please ensure you upload your documents in order to be considered for this role.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

You may have experience in areas such as Operations, Operations Coordinator, Operations Lead, Operations Manager, Operations Deputy Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Events Coordinator 

Do you have experience planning and executing high-stake events? 

We are looking for a highly organised and efficient events coordinator to join the team. 

We are open to candidates qualified by experience, so if you have the skill’s we are looking for them apply today! 

Position: Events Coordinator 

Salary: Circa £38,000 to £44,000 per year, depending on experience 

Location: Remote/London 

Hours: Full-time 

Contract: Permanent

Closing date: 21st August 2026 

About the role 

The Events Coordinator sits within the Development team and reports into the Head of Philanthropy but works closely with senior leadership and colleagues across the organisation, notably, the Communications Team, the Creative Team, the Commercial Team and the Finance and Operations Teams as well as in-country teams.

This is a very hands-on role from the beginning. You will be leading all planning and execution for events, including fundraising events, exhibitions, though leadership, creative and commercial events, and community outreach events.  

Key responsibilities include: 

• Event Planning and Execution 

• Stakeholder Coordination and Communications 

• Budget and Financial Management 

• Promotion and Communications 

Monitoring, Evaluation and Reporting 

About you 

We are open to candidates qualified by experience, willingness to learn and ability to learn quickly are considered more important than formal qualifications.

Personal attributes we are looking for: 

• A highly structured, organised, and hands-on self-starter. 

• Great communicator. 

• A team worker.

• Somone who thrives in a high-paced environment. 

• Highly detail-oriented 

• Someone who is punctual and meets deadlines. 

You will need: 

• Proven experience planning and executing high-stake events 

• Proven experience in high-level stakeholder communications and coordination. 

• Comfortable working from home for most of the time. 

• Fluent spoken and written English. 

• Willingness to work evenings and/or weekends as required. 

• Willingness and ability to be in London frequently 

To apply, please submit a current CV alongside a covering letter outlining how you fit the person profile, including your relevant experience in donor communications. 

Please apply with a CV and covering letter combined into one PDF document. Applications may close early if a high volume is received. 

About the organisation 

The organisation is an international charity that works with artisan communities to protect and revitalise cultural heritage. Its programmes support traditional crafts, restore historic buildings and improve access to healthcare and education for artisans and their families. 

Other roles you may have experience of could include Events, Events Coordinator, Events Officer, Events Planner, Marketing and Events, Challenge Events, Mass Participation.

Please note this role is advertised by the recruitment agency acting for the client, NFP People. 

Are you looking for an opportunity to start your career supporting vulnerable adults? 

We have multiple opportunities for Duty Workers to join two of our fantastic services. You can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.

Where will you be working? 

• Adamson Road (NW3) - Adamson Road is a 24-hour supported living service that provides a safe and supportive environment for 21 single homeless adults aged 25 and over with mental health support needs. Our aim is to empower residents to develop the skills, confidence, and independence needed to successfully sustain their tenancy and thrive within the community. 
   
• Court Gardens / BarnSbury Road (NW7) - Court Gardens and Barnsbury Road are high-needs supported accommodation services commissioned by Islington Council. Court Gardens provides accommodation and support for up to 12 adult men, while Barnsbury Road supports up to 21 adults in mixed-gender accommodation. The primary support need across both services is mental health, although many clients also experience additional challenges, including substance misuse and physical health conditions. Both services operate 24 hours a day, seven days a week, providing round-the-clock support to promote wellbeing, support recovery, and help clients develop the skills required to live independently.

A role as a Duty Worker is a great opportunity to develop your skills in supporting service users with multiple or complex needs including in substance use and mental health. Our aim is to support people who have recently been sleeping rough, or who may be experiencing long term homelessness and work with them to develop the skills, networks and confidence to live independently in the community. 

In these roles you will jointly manage the safe day to day running of the project with other members of the team and provide basic support and advice to clients.

Applicants will be considered for all roles as part of the recruitment process, but may state preference in a particular service if invited to interview.

About you 

These are fantastic roles for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers. In addition you will have: 

• Some experience of dealing directly with the public and/or clients or customers in a busy service environment and good communication skills.

• Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people. 

• A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills. 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 21st Aug 2026

Interview and assessments on: 2nd Sept 2026 

Please note - We reserve the right to close this vacancy early should we receive a high volume of suitable applications. Early application is advised.

Business Support Administrator

£30,000 per annum | Permanent | Full Time
Blackfriars, London | Office Based (5 Days Per Week)

Wandle Housing Association is looking for a proactive, organised and customer-focused Business Support Administrator to join our Health, Safety & Facilities team.

As the first point of contact for visitors, you'll play a key role in creating a professional first impression while providing vital administrative and facilities support to colleagues across the organisation.

This role would suit someone with reception, front of house, concierge or customer service experience who enjoys working in a busy office environment.

What You'll Be Doing

• Providing a professional front of house and reception service.
• Welcoming visitors, issuing security passes and managing meeting rooms.
• Delivering excellent customer service to internal and external stakeholders.
• Supporting the business with a variety of administrative tasks, including occasional minute taking.
• Managing post, office supplies and stock levels.
• Supporting Health & Safety and Facilities activities, including office inspections and liaising with contractors.
• Acting as a First Aider and Fire Warden (training provided if required).

What We're Looking For

Essential:

• Front of house, reception or concierge experience (office experience preferred, but other customer-facing sectors welcome).
• Excellent customer service skills and a professional, approachable manner.
• Strong organisational skills and the ability to work independently and as part of a team.
• 5 GCSEs (or equivalent), including English.
• First Aid at Work qualification or willingness to complete the training.

Housing sector experience would be an advantage but is not essential. We're happy to consider candidates with around 6 months to 2 years' experience.

What's On Offer?

• £30,000 per annum
• Excellent benefits package
• Permanent, full-time opportunity
• Office-based in Blackfriars, Monday to Friday

Recruitment Process

Shortlisted candidates will complete an online TestGorilla assessment covering communication style, phone support and customer service skills (to be completed within 48 hours using a webcam).

In person interviews are planned for Monday 10th August and Wednesday 12th August. We're ideally looking for someone who can start mid to late August, so applicants with a maximum two-week notice period are encouraged to apply.

If you are interested in the role, please ensure as much of the essential experience is clearly highlighted (where possible) in your CV in bullet points under your previously worked at organisations and send it to  before Thursday 6th of August.