Retail jobs in Croydon, greater london

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you:

This is an exciting opportunity for a strategic and people focused leader to head up our Fundraising Operations team and help drive meaningful change for people living with muscle wasting conditions.

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You’ll be responsible for leading a high performing team delivering exceptional supporter care, ensuring high quality service and operational delivery.

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You'll be developing and implementing strategies to enhance supporter engagement and satisfaction.

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You'll be working collaboratively across the organisation, especially with colleagues in Fundraising, Finance, and Data.

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You’ll help create powerful supporter journeys that reflect the passion and urgency of our cause.

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Reporting to the Director of Fundraising, you’ll play a key role in delivering Muscular Dystrophy UK’s fundraising objectives as part of our new organisational strategy—making a tangible impact on the lives of thousands across the UK.

Please submit a cover letter and CV to demonstrate how your background aligns with the personal specification in the attached job description, using specific examples where possible.

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About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Values and behaviours:

• A positive attitude and approach that reflect the charity’s values.

• Seek opportunities to contribute to the development of the charity.

• A commitment to and an understanding of disability issues, equality, diversity and inclusion.

• Always demonstrate role model behaviour.
  
   

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: We operate a hybrid model (home and office, London SE1). 

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Closing date: Tuesday, 14th April 2026

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NB Interviews likely to be held on week commencing the 20th April 2026

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Please download the job description to see full role responsibilities

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in our London office E1, with frequent travel to our stores across London and to our warehouse in Canning Town. Some homeworking available in line with Crisis’ Hybrid Working Policy.

About the role

As Director of Retail, you will provide bold strategic leadership to grow and strengthen the organisation’s retail operation, creating an innovative and inspiring pre-loved retail experience across both shops and online. Working collaboratively with the Executive Director of Commerce & Enterprise and wider teams, you will drive sustainable income growth, expand the retail portfolio, and integrate e-commerce to deliver a seamless omnichannel offer. With an impactful focus on achieving ambitious revenue targets and building strategic partnerships, you will use retail as a powerful platform to engage communities and supporters in Crisis’s mission to end homelessness.

You will lead and develop a high-performing team of staff and volunteers, fostering an equitable and inclusive culture where everyone feels valued and empowered to succeed. Through inspiring leadership and clear direction, you will ensure operational excellence, innovation, and outstanding customer experience across the retail estate. Combining commercial acumen with purpose-driven leadership, this role will ensure Crisis’s retail growth is not only financially strong but also socially impactful, helping to create lasting change for people experiencing homelessness.

About you

We are looking for an experienced and strategic retail leader with a proven record of growing and transforming retail operations, ideally within the charity or high street sector. You will bring strong people leadership and financial acumen, a passion for charity retail, an understanding of e-commerce, and the ability to turn strategic vision into clear operational delivery. With experience leading large and dispersed teams, you will be an inspirational and collaborative leader who empowers others to perform at their best while fostering a culture of innovation and accountability.

You will have the skills to drive income growth and customer engagement across both physical and digital channels, underpinned by a passion for delivering exceptional customer experiences. With sound knowledge of health, safety, and safeguarding, you’ll ensure Crisis’s retail spaces are safe, inclusive, and welcoming for all. Above all, you’ll share our commitment to ending homelessness and live our values — being Bold in your ambition, Impactful in your leadership, Collaborative in your approach, and Equitable in how you support staff, volunteers, and communities.

Please visit our website to view the job pack.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 12 April 2026 at 23:59

Interview format:

Stakeholder panel: Wednesday 27 April 2026 at one of our London shops. This will involve meeting with a panel of key stakeholders for an informal conversation where you can learn more about the role, organisation and ask questions.

Main panel interview date and location: Wednesday 29 April 2026 at our London office, E1. The interview will be a range of competency, values and hypothetical questions and there will be a presentation.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Retail Regional Business Manager – Region 1 (Midlands, Kent, South Coast)

Service: Retail

Salary: £32,365 plus £480 home working allowance, per annum

Location: Home-based with regular travel throughout Region 1 (covering shops in Evesham, Hythe, Meads, Seaford, Warwick, and Whitstable); overnight stays as appropriate

Hours: 37 hours per week (full-time)

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a dynamic and driven Retail Regional Business Manager to play a pivotal role in leading the success and growth of our Community Shop network. You will champion high-quality retail operations across your region, inspire and develop Community Shop Managers, and cultivate strong, positive relationships within local communities. With a focus on commercial performance, brilliant customer experience, and exceptional people leadership, you will help shape the future of our shops and strengthen their impact. This role offers the chance to influence strategic direction, support new store developments, and contribute meaningfully to Family Action’s mission and values while growing your own leadership and retail management expertise.

Main Responsibilities:

• Provide direct line management to Community Shop Managers, ensuring clarity of objectives and accountability and assist them in the day-to-day running of their stores.
• Maximise income from the Community Shops in the region by tightly managing expenditure and being innovative in income generation.
• Conduct regular shop visits to monitor performance, provide feedback, and document findings in visit reports.
• Develop and execute an annual business plan for the region and the individual Community Shops.
• Assist with the preparation of budget forecasts and monthly reporting.
• Monitor retail budgets, track expenditures and flag variances.
• Ensure compliance with health and safety, financial control, and all operational policies and procedures.
• Process Shop Teams’ petty cash claims and expenses and sign-off timesheets.
• Work with Recruitment and HR teams to fill vacancies and support Community Shop teams.
• Maintain staff and volunteer records – particularly around absence tracking and training logs.
• Work with and support Shop Teams to achieve financial targets.
• Keep up to date with developments in the charity retail sector at the local and national level and use this information to help grow the business.
• Support the Shop Teams in embedding the shops in their local communities.
• Allocate resources within the region and share best practices across the shops to maximise opportunities to achieve budgets.
• Serve as a liaison between Shop Teams and the wider charity.
• Deliver inductions, coaching, and training to Community Shop Managers and Shop Teams.
• Promote a positive image for Family Action among your team.
• Lead on creating high-performing cultures with a focus on customer service, operational excellence, financial control, and delivering budgets and targets (both financial and Gift Aid).
• Maintain P&L accountability for the region, controlling costs and monitoring budgets.
• Contribute to the development of the national Retail Strategy.
• Support on new site acquisitions, refits, and disposals in the region as required.
• Act as a key member of the Retail Senior Leadership Team, supporting strategic decision making.
• Uphold Family Action’s Health & Safety and Data Protection policies, reporting issues promptly.
• Promote and embed Family Action’s Equality & Diversity principles in all work.
• Adherence to Family Action’s Safeguarding policies and processes. 
• Work flexibly to meet the needs of the service, visiting shops a minimum of once per month and overnight stays as required.

Main Requirements (for details check the job description and person specification):

• Experience in managing multiple retail locations and teams
• Experience in charity retail or community-based initiatives
• Experience in P&L management
• Proven ability to deliver against financial targets and control costs
• Strong leadership and people development skills
• Excellent communication and stakeholder engagement skills
• Ability to work cross-functionally with other charity functions
• Proficient in Microsoft Office and retail management systems
• Full UK driving license and willing to travel
• Excellent commercial awareness and financial acumen
• High levels of organisational skills and attention to detail
• Competence in using EPOS systems
• Ability to work under pressure
• Strong problem-solving and decision-making abilities

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata)

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: 13th April 2026 at 23:59pm

Interviews are scheduled to take place virtually, with slots throughout the working day and early/late slots available.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Age UK has an exciting opportunity to join their fantastic team in Kentish Town, London!

We are recruiting for a Shop Manager to manage the day to day running of our Kentish Town shop.

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

About the role

If you're passionate about keeping people safe and making a real difference, this is your chance to use your expertise where it truly matters. As our Health & Safety Compliance Manager, you'll play a vital role in creating safe, supportive spaces across more than 170 Mind shops across England & Wales.

You'll take the lead on shaping our Health & Safety approach, offering expert advice, strengthening our safety culture, and building strong relationships with teams across the country. Every day, you'll help bring our values and behaviours to life while playing a key role in supporting the wider fight for mental health.

If you want a role with purpose - where your skills protect people, improve experiences, and support the wider fight for mental health - this could be the perfect next step.

We're looking for someone who:

• Holds the NEBOSH Diploma (or equivalent) and brings solid experience in a Health & Safety management role within a similar environment.
• Can translate complex technical information into clear, accessible guidance for colleagues at all levels.
• Has experience managing risk assessments, statutory compliance and provider/contractor relationships with confidence.
• Thrives working independently, juggling multiple priorities, and building strong partnerships across diverse teams.

Ready to make a difference?

Join Mind Retail. Join the fight for mental health.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

About our benefits

As Health & Safety Compliance Manager, you'll receive:

• A competitive salary of £39,572 per year
• A company car
• A strong commitment to work-life balance
• 25 days' paid holiday per year, plus bank holidays
• Development workshops & courses, to help build your career
• Comprehensive, personalised induction programmes, tailored to your role when you join us
• A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
• Family friendly policies & enhanced pay
• A competitive pension scheme & life assurance, available to all our employees
• 25% staff discount in all Mind shops
• Access to exclusive discounts at over 160 retailers through our employee savings app
• Employee Assistance Programme
• Cycle to Work Scheme
• Interest free season ticket loan

About Mind Retail

Mind Retail are a network of over 170 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us.

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

More details

For more information and a full person specification, please check on the Job Description button below.

Shop Manager

Permanent, 35 hours

£27,172 a year - total package including a market supplement

Wimbledon shop - 84 The Broadway, London, SW19 1RH

The salary for this role is £25,172.40 a year. The role will also include a £2,000 a year market supplement.

Join Our Community

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?

If so, this could be the opportunity for you.

The role

Permanent, 35 hours a week.

Scope's Wimbledon shop - 84 The Broadway, London SW19 1RH

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Wednesday 15 April 2026.

As Shop Manager of Scope’s Wimbledon shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:

· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

· Work collaboratively with the Assistant Shop Manager

About you

We’re looking for someone who has:

· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

· Commercially aware and able to spot opportunities

· Be able to lead and support people

· Customer-focused, with a can-do attitude

· A team player with strong work ethic

· Accurate and detail-oriented

· IT literate and numeracy skills

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota 

Additional Information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.

You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.

Anonymised applications

We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

Important to know

You must meet all the essential requirements listed in the job description.

If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Please note that successful candidates will be subject to an enhanced DBS check.

Are you a focused leader with a passion for retail and commitment to making a difference? Barnardo's is looking for a motivated and experienced Area Business Manager to lead our retail teams across Northern Ireland, driving income that directly supports vulnerable children and young people across the UK. 

The role is full time (36.25 hours per week) permanent and home based with regular visits to stores across Northern Ireland. The ideal candidate should live within this area or a commutable distance. 

At Barnardo's, we believe in children – and every sale in our stores helps fund vital services that transform lives. This is your opportunity to lead with purpose while making a real impact. 

What You'll Be Doing: 

As Area Business Manager, you'll be responsible for the overall performance of a portfolio of retail stores. Your focus will be on: 

• Maximising sales, profit and income through strategic store management 
• Requirements to visit stores on a regular basis 
• Leading and inspiring store managers to deliver exceptional customer service and strong commercial results 
• Ensuring consistent operational standards across all locations 
• Managing budgets, KPIs, staffing, merchandising and compliance 
• Identifying opportunities to improve performance, grow revenue, and optimise the retail estate 

Previous multi-site retail experience is essential and an understanding of the charity sector preferable but not essential.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you! 

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience. 

 *As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

There when it matters

About the role:

This role supports the delivery of stories and campaigns that achieve media coverage nationally and in regional media that fall outside of our hospice catchment areas.

You will lead on PR support for some key areas of the charity, including retail and volunteering.
You’ll also gain exposure to all the teams that the press office supports, which includes writing press assets for fundraising, healthcare, bereavement and influencing/campaigning stories.
You will ensure enquiries from the media are actioned efficiently (including when on-call) and be skilled at spotting media opportunities based on the news agenda, as well as pitching Sue Ryder stories to the media and liaising with journalists.
In this role you will be required to lead on some PR activities/projects with minimal supervision and support the PR officer with their projects, as required

About you:

• Have good attention to detail
• Be excited to learn about Sue Ryder and how we engage with the media
• Be curious about the care and support we offer
• Have a good understanding of the media and how it works

Essential Criteria
• Have previous experience of media monitoring and evaluation platforms
• Be able to write stories for the media in different formats (press release, comments, op-eds) to a good standard
• Be able to communicate clearly (written and verbal) with colleagues, journalists and other members of the media
• Have a basic understanding of crisis and reputation management PR

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Closing date: 20th April 2026
Interviews: CV’s reviewed as received

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

For more information on our Equity, Diversity and Inclusion work, please visit our website.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Full time (flexible working options available)

Closing Date: 1 April 2026

Ref 7335

Save the Children UK has an exciting opportunity for a collaborative and fashion-savvy retail leader with strong volunteer management experience to join us as our Store Manager for our Mary's Living & Giving (MLG) Store in Chiswick, London, where you'll inspire a longstanding and dedicated volunteer team to deliver an exceptional retail experience and maximise income that helps transform children's lives.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Store Manager, you will lead one of our flagship Mary's Living & Giving stores – a premium, fashion-forward charity retail concept created in partnership with Mary Portas. You'll be responsible for the day-to-day management of the Chiswick store, ensuring that it not only meets its commercial goals but continues to offer a unique, community-focused shopping experience that reflects the MLG brand.

You'll lead and support a passionate team of around 40 volunteers, maintaining their engagement while evolving the store's offer to reflect local trends and align operationally with other Mary's Living & Giving stores across the network.

In this role, you will:

• Lead, motivate, and develop a diverse volunteer team, creating an inclusive, supportive and empowering culture that celebrates each individual's contribution.

• Manage all aspects of store operations, ensuring excellence in visual merchandising, stock management, and customer service standards.

• Analyse sales performance and local trends to maximise income and profit, while maintaining the premium and distinctive MLG brand identity.

• Build strong links with the local community to grow the store's supporter base and reputation as a destination for high-quality womenswear and new goods.

• Diversify the product offer in line with community insight and MLG strategy, ensuring the store remains relevant, inspiring, and competitive.

• Ensure compliance with Save the Children's policies, safeguarding, and operational standards.

About you

To be successful, it is important that you have:

• Proven leadership experience in retail or charity retail, with a track record of managing and motivating teams (paid or volunteer).

• A strong sense of fashion retailing, with the ability to curate, present and sell products to a fashion-conscious, label-driven customer base.

• Commercial awareness and experience of working to sales targets, with the ability to interpret data and identify growth opportunities.

• Excellent interpersonal and communication skills, able to engage confidently with volunteers, customers, and the wider community.

• A flexible, positive, and resilient approach, with the ability to adapt and problem-solve in a fast-moving retail environment.

• Commitment to Save the Children's vision, mission and values.

This role will be based on-site in the Chiswick, London shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.

What we offer you:

Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.

• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.

• Pension & Life Assurance – Secure your future with excellent contributions.

• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.

• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.

• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.

• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan

Closing date: 1st April 2026

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

We are looking for an experienced charity finance professional who can play this key role in our UK finance team. MRG is a complex organisation with four offices, many projects and funders, and staff around the world.

Working with three UK finance colleagues, and those in our offices in Hungary and Uganda, the Finance Officer will process and record all our financial transactions (expenditure, sales and grant income) and assist in statutory reporting and year end audit preparation.

Here is a more detailed list of the tasks in finance control, reporting, payroll and bank liaison:

• Assist in preparing budgets
• Assist in regular cashflow forecasting and planning.
• Post transactions to Sage / Enterpryze
• Monitor MRG’s suppliers and other creditors and arranging payments
• Process documentation for MRG’s sales, donor and other income, including coding transactions.
• Bank cheques and cash received 
• Raise invoices for MRG sales debtors, and for reimbursement of MRG staff costs by outside agencies
• Raise overseas payments to MRG’s partners and overseas consultants, following the finance procedures
• Order foreign cash and travellers’ cheques from MRG’s bank and forex services for staff cash advances,
• Arrange to get cash advances to staff, and for receipt of refunds of unspent cash advance balances.
• Reconcile major supplier accounts including air travel and travel insurance suppliers
• Reconcile bank statements to cashbooks, Sales and Purchase Ledger control accounts and the suspense account.
• Produce Budget versus Actual reports for the core departments, and identification of major variances, in consultation with budget holders.
• Reconcile payroll control accounts each month
• Process annual cost of living and increment increases to staff salary approved by the Finance and Operations Committee and the Leadership Team, and provide information on increases to staff
• Process payroll documentation for joiners and leavers and manage pension scheme joiners
• Compile and submit quarterly VAT returns and reconcile the VAT control accounts
• Liaise with the bank over relevant issues, including queries on transactions and updates of bank signatories

The person

We are looking for someone with:

• a minimum of four years finance experience, including two years experience of either management accounts report preparation, or preparation of statutory financial or equivalent experience of accounts analysis and reporting
• experience of using accounts software (e.g. SAGE, QuickBooks, Sun, Enterpryze, etc)
• experience of preparing statutory financial accounts
• experience of charity finances involving many projects co-funded by several donors
• experience of preparing annual accounts for audit under SORP accounting standards
• experience of other accounting functions including purchase ledger and sales ledger
• a high level of numeracy and attention to detail
• advanced level of competence in Excel
• the ability to prioritise work, meet deadlines and combine responding to urgent requests with longer terms tasks and activities
• the ability to stay calm under pressure and to assess and absorb information quickly
• good communication skills, including good written and spoken English
• the ability to maintain confidentiality, including following guidance on digital security and data protection
• the ability and willingness to be self-servicing within the organisation

If this sounds like you, please apply through the link below.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you:

This is a terrific opportunity to play a fundamental role as Welfare Grants Manager at Muscular Dystrophy UK. 

You will be responsible for the effective management and delivery of the charity’s equipment and housing grants programmes, including the Joseph Patrick Trust (JPT) mobility equipment grants and the Property Impact Fund housing grants.

About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Values and behaviours:

• A positive attitude and approach that reflect the charity’s values.

• Seek opportunities to contribute to the development of the charity.

• A commitment to and an understanding of disability issues, equality, diversity and inclusion.

• Always demonstrate role model behaviour.
  
   

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: We operate a hybrid model (home and office, London SE1)

​Closing date:​Wednesday, 8th April 2026

Interview dates: NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role. 

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Please download the job description to see full role responsibilities

We are hiring a Senior Marketing Manager - Challenge Works

About Challenge Works

At Challenge Works, we design and run challenge prizes to spark innovation in science, technology and society. We are part of Nesta, the research and innovation foundation.

We have run over 100 challenge prizes awarding over £260m, on behalf of public, private and philanthropic funders around the world, including the Longitude Prize on Dementia with Alzheimer's Society and Innovate UK, the Sustainable Cities Challenge with Toyota Mobility Foundation, the Smart Data Challenge with the UK Government Department for Business and Trade and Ofwat’s Water Innovation Fund. Our four priority areas are Climate Response, Cities & Societies, Health and Technology Frontiers.

Summary

This is a new role leading the strategic use of marketing and communications to advance Challenge Works’ social impact mission and commercial objectives.

You will serve as the organisation’s senior lead on marketing and communications, acting as a trusted partner to leaders across the business, and reporting into a member of our Senior Leadership Team.

There are two key strands to the role.

1. Driving marketing and communications for Challenge Works with a focus on brand and business development. You will work closely with our priority area leads and Communications Manager to plan and deliver integrated campaigns, digital content, events, stakeholder engagement and PR to accelerate their growth priorities. You will also develop and deliver communications strategies to strengthen the Challenge Works brand through impactful thought leadership, and orchestrate the rollout of campaigns that position us as a leader in transformative innovation.
2. Overseeing the delivery of effective development and delivery of prize communications, working with our small in-house communications team and a retained PR agency, as well as any other ad hoc contractors. It also includes acting as an adviser and, where needed, an extra pair of hands on prize communications activity.

Success in this role requires the ability to think strategically while moving swiftly to action. We are a small team and everyone needs to dive in and be hands-on.

We are entirely funded through our work on prizes, so our communications and marketing activity needs to show business results as well as supporting our impact goals. Our target audiences are a niche group: innovation teams within governments, research and innovation funders, philanthropic foundations, and other innovation partners and experts, both in the UK and worldwide. Success means building our brand in the long term to generate awareness and trust with those target communities while also delivering opportunity-led communications that drive conversion for specific propositions. With limited resource, all our channels need to work together effectively to maximise impact.

You will draw on strong relationship-building skills to collaborate effectively across Challenge Works, Nesta and external partners, while bringing the authority and insight needed to influence senior leaders and ensure our communications consistently reflect our ambition and expertise.

The role

• Develop and deliver integrated marketing campaigns aimed at reaching and engaging current and future funders, with a particular focus on owned digital channels and in person stakeholder events.
• Build the Challenge Works brand across all relevant channels so that it becomes synonymous with transformative innovation in the minds of funders in the UK and around the world.
• Thought leadership. Collaborate with internal and affiliated external thought leaders to nurture a pipeline of authentic, high-impact content that builds the Challenge Works brand and generates qualified leads for prize funders and partners.
• Stakeholder strategy. Collaborate with colleagues leading our BD efforts to develop our stakeholder engagement strategy and guide our approach to stakeholder management across Challenge Works.
• Overseeing retained PR agency to ensure effectiveness and value for money in prize communications and, to generate complementary PR ‘moments’ that contribute to funder engagement and awareness.
• Provide strong leadership of the communications team to ensure that they are continuing to develop in their roles, maximising innovator engagement and delivering to the high expectations of our funders. Provide advice, expert input, and training across the wider team around communications topics to enable the whole team to embed best practice communications principles in their work.
• Own the marketing and communications budget ensuring value for money across all activity and budget planning for future strategic initiatives.
• Leveraging our prize communications. Working with the communications team to ensure that we are optimising the opportunities for wider marketing and business development that the prizes (and their communications budgets) will generate.

The person

• A strong track record of developing, delivering and leading the delivery of strategic multichannel marketing strategies and plans, using marketing as part of business development and lead generation in a B2B context
• A strong track record of developing and evolving brand identities in a B2B or social impact context, ensuring brand consistency and resonance across all touchpoints
• Demonstrable understanding of social, political and economic trends and market conditions to provide strategic communications advice to senior staff
• Deep knowledge and proven understanding of communications functions (media, marketing, events, campaigns, editorial, content development, digital platforms) and how they be applied as part of an integrated marketing or communications approach in the pursuit of a communications objective
• An exceptional and experienced strategic thinker, with proven ability to think quickly, digest large amounts of information and consult and advise quickly on communications options and tactics across the communications mix
• Strong interpersonal and collaboration skills, with the ability to work with and support multiple teams efficiency and effectively
• A flair for communicating clearly, concisely and persuasively, verbally and in writing, with proven ability to translate complex topics around entrepreneurship, business, technology, and science into clear, accessible and effective communications products
• A highly effective project manager, who can plan and deliver against multiple projects and priorities at the same time, keeping work on track and ensuring clear communication across internal teams so all parties know what they are required to do and when they need to do it
• Desirable: Experience operating in a small to medium-sized organisation environment with a small communications function that requires both strategic thinking and hands-on delivery.

As with all staff employed in a communications role at Nesta, the postholder will also be at their best working in a collaborative, fast-paced environment, have a flexible approach and an appetite for taking on new tasks and challenges.

What we offer

Salary: circa £39,000 (60% FTE of £65,000) plus an array of benefits, including health cash plans, dental insurance, the ability to buy and sell annual leave, eyecare vouchers and more.

Location: This role is based in Blackfriars, Central London, hybrid working arrangement (with at least 1 day working from the office)

Term: Permanent

Hours: This is a part-time role, working 22.5 hours per week.

Making an application

To apply for this role, please submit your application before 8:00am on 6th April.

Interviews will take place w/c 13th April 2026.

At Nesta, we believe that a diverse workforce leads to an organisation that is more innovative, more creative and gets better results.

We want our workforce to represent the diversity of the people and communities we serve. We also want our workplace to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

This means that when we are recruiting, we actively seek to reach a diverse pool of candidates. It also means that we are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good balance between work and home life, so we do everything we can to accommodate flexible working, including working from home, compressed or part-time hours, job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

HEAD OF EVENTS & SALES (ARTS, COMMERCIAL EVENTS, LONDON) 

Drive income, grow partnerships and unlock the full commercial potential of a dynamic arts centre and cultural hub in the heart of Shoreditch in East London.

Are you a commercially driven events leader who can turn opportunity into income? Can you lead a team to deliver growth, conversion and an exceptional client experience?

Rich Mix is East London’s home for culture and creativity, connecting diverse audiences through film, performance and community engagement.

As Head of Events & Sales, you will lead earned income growth across hires, workspaces and corporate partnerships. Reporting to the Head of Finance and as a senior member of the Management Team, you will shape and deliver a commercially focused strategy, strengthen pipeline and conversion, and lead a high-performing team to maximise revenue and impact. Your work will not only elevate our earned income but deepen the value we deliver to clients, residents and the wider community we serve.

Key responsibilities

• Lead and deliver events and sales strategy to grow income and occupancy 
• Drive business development, partnerships and repeat bookings 
• Manage the sales pipeline, forecasting and performance reporting 
• Lead, motivate and develop the Events & Sales Team 
• Oversee end-to-end delivery of hires, ensuring quality, compliance and ROI 

Benefits

• Hybrid working (up to 2 days remote) 
• 25 days annual leave (rising to 30), plus EAP and pension 

Please see the candidate pack for full details. 

For an informal and confidential discussion about the role, please contact: Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment

Closing date: Wednesday 22 April 2026

Charisma vetting interviews are being actioned on a rolling basis, please apply as soon as possible to avoid disappointment.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.