Safeguarding officers jobs
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Job purpose
To act as the organisation’s lead professional for complaint handling and quality improvement across all Advice Services.
To ensure the effective resolution of client complaints by maintaining expert knowledge of regulated advice and delivering excellent customer service. Provide regulatory insights in team discussions on MHCBS and Regulation 17 creditor challenges. Analyse complaint trends and produce reports to establish consistent processes that enhance service quality, accountability, learning, and continuous improvement.
To support the Head of Quality and Compliance in ensuring Toynbee Hall’s advice services remain fully compliant with FCA, MaPS, and internal quality standards.
Key Responsibilities
Complaints and Challenge Management
- Lead the end-to-end management of all client complaints, overseeing first-stage advice service resolutions and directly managing escalated complaints, while contributing regulatory insight to team discussions on MHCBS and Regulation 17 creditor challenges.
- Ensure timely, accurate, and fair resolution in accordance with FCA and MaPS complaint-handling procedures.
- Act as the organisational escalation point for complex or high-risk advice-related complaints, including cases involving direct client or creditor challenges under MHCBS and Regulation 17
- Liaise with external stakeholders, creditors, and partners to resolve disputes and maintain strong working relationships.
- Maintain an accurate and auditable record of all complaints, decisions, and resolutions.
Quality and Compliance Oversight
- Work with the Head of Quality and Compliance to monitor compliance with regulatory frameworks and internal policies.
- Conduct audits and case reviews to identify trends, risks, and opportunities for improvement.
- Support the design and implementation of quality-improvement plans, policies, and tools.
- Provide regular reporting to senior leadership, highlighting trends and risks across services.
Continuous Improvement and Learning
- Translate insights from complaints and audits into practical service improvements.
- Collaborate with Advice Managers and Coordinators to integrate learning into casework and training.
- Support staff training and development on complaint handling, communication, and quality assurance.
- Promote a culture of transparency, fairness, and continuous learning within advice delivery teams to ensure ongoing service improvement and the highest possible standard of support for Toynbee Hall clients.
Regulatory and Partnership Liaison
- Proactively maintain and develop knowledge of regulations, legislation, and best practice across all advice areas by engaging in relevant training, continuous learning, and professional development.
- Ensure complaint handling and quality monitoring comply with FCA MaPS and advice quality standards.
- Support preparation for audits, funder reviews, and regulatory inspections.
- Keep colleagues informed of relevant regulatory changes and implications for practice.
General Responsibilities
- Adhere to Toynbee Hall’s policies and procedures, including safeguarding and data protection.
- Promote equality, inclusion, and accessibility across all aspects of the service.
- Demonstrate financial efficiency and value for money.
- Undertake other duties as directed by the Head of Quality and Compliance or senior management.
Person Specification
Essential Criteria
Experience and Knowledge
- Hold a valid Money and. Pension Service accredited qualification in debt advice
- A minimum of two years’ full time (2,220 hours) or equivalent part-time experience of delivering debt advice
- Demonstrates a strong understanding of advice areas, with particular expertise in FCA regulations, MaPS quality frameworks, and the Mental Health Crisis Breathing Space Regulation
- Significant experience managing complaints and quality processes within a regulated advice
- Proven experience in complaint resolution, creditor negotiation, and stakeholder management.
- Ability to analyse complex cases and identify systemic issues or risks.
- Experience developing and implementing service improvement plans.
Skills and Competencies
- Excellent communication and influencing skills at all levels.
- Strong analytical, reporting, and decision-making ability.
- Ability to manage competing priorities and meet tight deadlines.
- Confidence handling sensitive and confidential information with integrity.
- High level of IT literacy, including CRM or case management systems.
- A proven commitment to continuous professional development of self and wider teams.
Personal Attributes
- Ability to work independently and proactively without supervision.
- High level of professionalism and integrity.
- Committed to fairness, impartiality, transparency, and accountability.
- Calm, and solutions-focused under pressure, adopting a “find a solution, no blame” attitude.
- Collaborative and empathetic approach when dealing with clients and colleagues.
- Strong alignment with Toynbee Hall’s values and mission
Desirable Criteria
- Previous management or supervisory experience in a debt advice or compliance setting.
- Experience designing or delivering training on quality, complaints, or compliance.
- Knowledge of data-protection legislation and its implications for complaint management.
- Ability to build and maintain positive relationships with all staff members.
- Excellent written and verbal communication skills.
- Competence in handling sensitive information with discretion and maintaining confidentiality.
- Keeping up to date with technology and take individual responsibility for learning new technologies.
Please download the full Job Description for more details.
Our Benefits Package
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
- Westfield Health Cash Plan
- Perk Box
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Join The MindKind Projects in a key leadership role at the heart of a trusted, community-led organisation. Over the past 6 years, we’ve grown into one of the region’s most recognised wellbeing organisations, with 5,000+ people engaging in our programmes and a strong track record of reaching communities often excluded from traditional services.
We’re looking for an organised, people-centred Operations and Project Lead who can turn vision into delivery. This is a hands-on role for someone who can build calm structure in a fast-moving environment, support staff and volunteers well, strengthen partnerships, oversee budgets and reporting, and help secure future funding to sustain and grow our work.
You’ll be joining an organisation that blends lived experience with professional expertise, and builds culturally competent, evidence-based work side by side with local communities. If you’re practical, values-led, and motivated by helping good people deliver meaningful impact, we’d love to hear from you.
Please see recruitment pack for full details.
The client requests no contact from agencies or media sales.
Job Title: Policy and Influencing Lead
Salary: £42,500 per annum pro rata, plus 15% ILW if applicable
Hours: Part time, up to 22.5 hours per week, open to discussing working patterns
Location: Birmingham or London
Contract Type: Fixed term contract for 12 months, with plans to review
Reports to: Director of Fundraising and External Affairs
THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.
In early 2026 we will be opening our fourth centre in Birmingham, which will support suicidal men living in the West Midlands.
THE OPPORTUNITY
This is a new role in an expanding and dynamic organisation. It responds to our growing ambition to share what we have learned about suicide prevention and delivering services to men who are affected by inequalities.
We understand that for more men to be saved, we need others to take action too. And we need to make this case for change as compelling and impactful as possible to influence commissioners, NHS providers, or policy makers to save more men’s lives.
This role will involve leading the influencing strategy, building evidence-based policy positions, and executing powerful messaging to effectively demonstrate the impact of crisis intervention and the importance of extending this provision to more men across the country.
Overarching priorities
· To influence national and local systems leaders on the importance of rapid, equitable, accessible and tailored treatment and support for acutely suicidal men.
· To establish James’ Place as a leading and credible voice in innovative suicide prevention practice, reducing inequalities in access and in supporting men who other services aren’t reaching.
· To strengthen our evidence base and contribute insight and data to networks and partners who can grow its impact (such as organisations with larger influencing teams, media organisations, policy makers and think tanks).
KEY RESPONSIBILITIES
Strategy
· Identify key actors and establish, lead and execute an influencing plan for the next 12 – 24 months, in line with the above priorities, emerging insight and changing contexts.
· Lead effective relationship and network building and management across charity, health and policy sectors.
· Adopt a holistic perspective with communications and fundraising colleagues, that is deeply informed by clinical practice and aligned with strategies for growth.
· Explore future partnerships to strengthen evidence base, impact and reach, with academics, think tanks, funders and policy makers
· Ensure James’ Place responds to emerging policy and influencing opportunities (such as men’s health, inequalities work, neighbourhoods, integrated health organisations, strategic commissioning and so on)
Delivery
· Represent James’ Place on external groups at parliamentary events and sector forums as appropriate, ensuring the charity’s position and the voices of men we treat are clearly and respectfully communicated.
· Monitor and respond to legislative and regulatory changes and lead consultation responses.
· Research and produce compelling policy briefings, consultation responses and evidence-based reports
· Champion accurate data collection, evaluation and insight across James’ Place, demonstrating how crucial this is for policy and influencing work externally.
· Fully brief and support the CEO and other senior leaders’ attendance at events, meetings and media work.
· Engage with researchers, evaluators and campaigners on what James’ Place knows and does so that they can represent and champion James’ Place effectively.
· Support senior colleagues to engage with the Board on matters of policy and influence.
· Undertake any other duties as required in pursuit of organisational success.
Charity-wide
· Work closely with services, clinical, fundraising and communication colleagues to deliver our strategy and business plans to meet our charitable objectives.
· Play a role across the whole organisation, offering support and demonstrating leadership across the charity, helping colleagues to grow and develop.
· Recognise the value of review and evaluation and contribute to the on-going development of James’ Place as a respected, effective and sustainable charity.
· Work with the team to build our understanding of men in suicidal crisis and how suicidal behaviour develops.
· Promote and demonstrate the highest level of safeguarding best practice.
· Deputise for senior colleagues and represent the organisation externally as and when required.
PERSON SPECIFICATION
Essential
· Extensive experience in policy and influencing work at a senior level on a social or health issue, including mental or physical health, equity, or social justice.
· A strong track record of building and maintaining external relationships across sectors: government, NHS, public services, charities, academia or think tanks; healthcare experience is highly desirable
· Substantial experience of preparing and submitting consultation documents, position statements and advocacy materials.
· Strong communication skills, in writing and in person.
· Experience of working with quantitative and qualitative research and researchers, work with data and insight to make credible and evidence-based arguments.
· Practical, resilient, unflappable; an innovator, open to exploring new ways of working.
· Experience of working with people with lived experience of sensitive and personal issues.
Desirable
· Experience of public speaking.
· Experience of working with NHS commissioners or mental health services.
· Working with volunteers and people with lived experience of suicidality or inequality.
WE OFFER
· A 7% employer contributory pension scheme.
· Family friendly policies.
· Death in service insurance scheme.
· 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period.
HOW TO APPLY
To apply, please follow the instructions on the attached document.
Closing date: Monday 16 March 2026, 5pm
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
The client requests no contact from agencies or media sales.
Join Us as our Operations Coordinator
BeSpace is a small but growing Christian charity with a big vision to see a future where every child has space to develop personal tools to pray, reflect and grow spiritually throughout their lives, helping churches, schools and communities to flourish.
We have seen incredible impact through developing prayer and reflections spaces in schools across Oxfordshire. Since 2010, over 65,000 children have experienced prayer and reflection spaces led by local churches, trained and resourced by us. Currently 60 schools a year have one. Now, we’re building on this momentum to reach over 115 schools in the next three years and are preparing to grow nationally with developing contemplative retreats for schools.
About the Role
We are looking for an Operations Coordinator to cover adoption leave, likely for one year. This is a vital role in keeping BeSpace running smoothly and enabling our small but growing team to thrive. You will also, where needed, play a hands-on role in supporting churches and schools in our work.
In this role, you will:
- Take responsibility for key operational processes including recruitment, HR, and volunteer management systems — not only maintaining them effectively but actively seeking ways to innovate and strengthen them, with guidance and support from senior leaders.
- Manage finance administration, including donations, CRM (Beacon), and Gift Aid claims.
- Project manage BeSpace events and provide admin support to the team.
- Develop and maintain systems for impact tracking, GDPR compliance, and volunteer management.
- Provide communications and social media support.
- Where needed, support on-the-ground delivery of retreats and prayer and reflection spaces in schools.
- This role would suit someone with strong organisational and administrative skills, a passion for children’s spiritual development, and a willingness to get stuck into a wide variety of tasks.
About You
We’re looking for someone who is:
- Exceptionally organised, with the ability to manage multiple projects.
- Confident using IT systems and willing to learn how to use a CRM (Beacon).
- Able to work independently and collaboratively.
- Flexible, adaptable, and willing to work occasional evenings/weekends.
- Personally committed to BeSpace’s vision, with a strong Christian faith and a desire to see children flourish spiritually.
Experience in HR, finance, events, or charity administration would be an advantage, but we’re open to applicants with transferable skills.
Role Details
- Position: Operations Coordinator
- Location: Hybrid, travel required for in person team days 3 - 6 times a year and approximately 1 day a week into Oxford.
- Hours of work: PT 4 days a week. (28 hours) Flexible for the right candidate.
- Salary: £22,000 – £25,000 (pro rata) depending on experience.
- Start Date: Monday 11th May 2026
Why work for BeSpace?
We are intentional about developing an excellent team culture and an environment through which you will thrive, grow and succeed in your role.
Your benefits include:
·Generous annual leave – 25 days (pus bank holidays) per year, pro rata
·Additional time off between Christmas and New Year.
The client requests no contact from agencies or media sales.
Purpose of the post
The Financial Planning & Analysis Manager will support the Associate Director of Finance to provide insightful analysis of financial trends and oversee the recoverability of funds.
They will coordinate the month-end process and work with Finance Business Partners to coordinate the quarterly forecast and the 2026/27 budget.
They will also act as Finance Business Partner to a number of teams, working closely with Budget Holders and external partners to provide effective management of resources and risk, and monitoring of quarterly partner reporting.
Main responsibilities
Financial Planning & Analysis element of role (60%):
- Coordination of month-end process: overseeing the month-end checklist and coordination of FBPs; production of monthly management accounts using JET reports
- Coordination of quarterly forecasting and annual budgeting across cost centres and funds: preparation of forecasting templates; coordination of FBPs; upload and review of forecast onto finance system
- Coordination of long-term (high level) forecasting across all cost centres and funds to end of current Core Funding cycle
- Oversee the cost recovery process of new and existing funds (overhead recovery and monitoring of funding gaps)
Finance Business Partnering element of role (40%):
- Work with Budget Holders to manage financial performance, forecasts, and budgeting including understanding financial opportunities and risk for the area of business partnership.
- Provide donor reporting and analysis as required to funders of specific programmes.
- Consolidation of quarterly partner reporting
Experience
- CCAB qualified with a minimum of 5 years practical experience in financial analysis or business partnering roles
Desirable
- Experience of fund management
- Experience of Microsoft Dynamics 365 Business Central
- Experience of JET reports
- Experience in the academic or scientific research sector
- Experience working with UKRI and/or Research Councils
- Experience of funding under Full Economic Costing (FEC) model
- Experience of managing stakeholder relationships within an academic or not-for-profit environment
Skills
- Excellent quantitative skills, use of Excel and finance systems
- Excellent written and verbal communication skills with the ability to communicate effectively and confidently with people at all levels.
- Excellent interpersonal skills and ability to handle sensitive issues positively
- Excellent organisational skills, with the ability to manage competing priorities in a fast-paced environment and to working in an agile, flexible and pragmatic way
- Ability to quickly learn and adapt to new environments
- Ability to lead and work as part of a team
- Ability to work autonomously and make decisions without supervision
- Ability to process complex information and present targeted messages to different audiences.
The client requests no contact from agencies or media sales.
Purpose of the job
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning.
To do this, we work with a network of youth organisations delivering youth work and outdoor learning youth work across the UK, as well as national, regional and specialist infrastructure bodies that collectively strengthen the impact and sustainability of the sector.
Together, this network forms a connected system focused on one shared aim: widening the reach and deepening the impact of youth work and outdoor learning.
As our Network Manager, you will live and breathe our network, developing a deep understanding of the makeup, needs and priorities of network member to lead effective engagement and establish a high quality experience for network members. You’ll drive a number of projects and steward relationships as part of our evolving offer, focusing on listening, moving from a transactional to a relational approach to supporting and learning from our network, equipping leaders with the skills, networks, and confidence to deliver exceptional support to young people.
You’ll support the Head of Network Development and the Senior Leadership Team to evolve UKY’s network offer as part of our new strategy. You will be a key advocate for the sector, ensuring out network remains responsive, resilient, and well equipped to meet emetging opportunities and challenges.
The role requires deep understanding and experience of the youth sector, the ability to confidently build relationships with leaders of practice and organisations, as well as a highly organised, and proactive individual with strong project management and excellent stakeholder management skills.
Why work at UK Youth?
UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning . We support a network of thousands of youth organisations across the UK to improve young lives every day. At the same time, we are transforming the policies, investment, and ideas needed to future-proof youth work and outdoor learning for generations to com e:
• We back youth work leaders with the evidence, connections, and investment they need to thrive.
• We keep youth work effective with research, large -scale pilot programmes, and professional development initiatives.
• And we work with young changemakers to inspire lasting change in the attitudes of the public and funders.
Key responsibilities
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Relationship Building, Network Onboarding and Partnerships
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Network Engagement, Experience and Capacity Building
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Planning, Budget and Resource Management
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Leadership and Management
Experience we're after
• Experience delivering youth work practice with young people .
• Understanding of youth policy, workforce challenges, and sector -wide trends including the changing aspirations and needs of young people and the impact of youth work in supporting these .
• Knowledge of youth sector infrastructure organisations and their roles at national, regional, and local levels.
• Strong programme and project management expertise, including a demonstrable track record of successfully leading and managing large -scale or complex programmes and projects in a previous role.
• Excellent relational and stakeholder engagement skills, with proven experience building and maintaining relationships across diverse organisations.
• Proven experience in network development, membership engagement, or partnership management within the charity, youth, or community sector.
• Experience in workforce development, training, or skills enhancement within a sector -focused setting.
• Excellent line management skills, with experience developing staff and effectively managing performance.
• Exceptional communication skills, both written and verbal, with the ability to engage diverse audiences in a variety of settings .
• Experience in budget management and financial planning.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 7th April 2026 at 09:00am
Provisional Interview Dates: 13th and 14th April
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Job Title: Assistant Director of Philanthropy & Strategic Partnership
Reporting To: Deputy CEO/Director of Fundraising and Communications
Manages: Head of Trusts and Foundations, Head of Corporate Partnerships
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary band: £58,000 - £66,000 per annum
N.B. To ensure fairness and consistency across Home-Start UK, new colleagues usually join at the first point of the pay band for their role. This helps us maintain a clear and equitable approach to pay for everyone joining our team.
Location: Remote – with regular travel to meetings with donors, for events and to our central office in Leicester for collaborative meetings and team activities.
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
This is an important moment for us and for the families we support. Parents of babies and young children are facing huge pressures, and strong, values-driven partnerships matter more than ever. We’re looking for a senior leader who can help us meet this moment with confidence and ambition.
As Assistant Director of Philanthropy & Strategic Partnerships, you will help shape the future of our national work and support our federation of 170+ local Home-Starts working in communities across the UK. You will lead a talented team, build long-lasting relationships, and help make sure Home-Start has the funding, partnerships, and influence it needs to give every child the best possible start in life. This role will suit someone who is motivated by purpose, who values people and relationships, and who is comfortable working across a large and varied network.
We are looking for someone with a strong track record, someone who has already delivered high-value fundraising and partnerships at a senior level and is ready to take on a role with significant national influence. With responsibility for an annual income portfolio of circa £4 Million – with strong potential to grow this over the next 3-5 years to between £6Million-£8Million plus, you will work with a supportive Leadership Team and Board, who have already engaged external philanthropy expertise to develop a strategy and roadmap that you can build on. You’ll need to be confident working with high-value supporters: able to build trust, communicate clearly, and nurture long-term relationships with people who want to invest in families and early years support. You’ll bring the skills and confidence to grow a portfolio that is already strong and take it further, along with the ability to work well with others in a fast-moving environment.
You will be joining a warm, collaborative organisation that believes in the power of community, the strength of families, and the importance of early help. If you feel excited by the chance to make a national difference, to build partnerships based on trust and shared purpose, and to help shape the next chapter of Home-Start’s impact, we would be delighted to hear from you.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
- DAS Employee Assistance
If it sounds like your type of challenge, we would be delighted to hear from you.
The closing date for applications is Friday 27th March at 4pm.
As part of our recruitment process, shortlisted candidates will be invited to participate in a full-day assessment centre at our Leicester office on Tuesday 14th April.
The assessment centre will include a mix of individual and group activities designed to understand your strategic thinking, relational approach, and leadership style.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Democratic Progress Institute (DPI) is an independent non-governmental organisation established in consultation with international experts in conflict resolution and democratic advancement. DPI seeks to promote peace and democracy building through strengthened public dialogue and engagement.
Overall Purpose of the Position
The Head of Programmes and Operations is responsible for overseeing the implementation of the organisations’ project activities and leads the DPI Programmes team, also ensuring effective and enabling line-management of Finance, Fundraising, Programmes and Operations colleagues. The role works with the CEO on operational, fundraising, strategic and monitoring levels and involves representing DPI at external meetings and events as needed.
Project Management
- Coordinates the day-to-day operational management of the DPI’s programmes, including the implementation of activities and financial matters – in close coordination with relevant colleagues.
- Monitors the implementation of project activities and ensures compliance with donor requirements, the organizational strategic framework, as well as internal procedures and policies.
- Initiates and facilitates internal programmes and events planning meetings (including designing the agenda and overseeing the organisation and preparation of materials)
- Organises regular meetings with the Programmes team to ensure project plans and donor requirements are on track.
- Keeps an up-to-date overview of programme delivery, reports any challenges, and suggests solutions to the CEO.
- Builds project budgets with Finance, monitors project expenditures, develops financial strategies and addresses financial challenges.
- Monitors the political and security situation in Türkiye and the wider regions, developments relating to the conflict and impact on the project.
People Management
- Ensures the effective line-management of the Funding and Development Manager, Finance Manager, Operations Manager and Programmes staff.
- Organises regular check-ins with direct reports, to enable effective management of workloads, ensuring priorities are met, and to facilitate professional development and staff retention.
- Works closely with the Funding and Development Manager to ensure timely delivery and monitoring of contractual reports, including interim and final reports to donors.
- Oversees deliverables and performance of the M&E and Communications consultants.
Networking
- Represents and promotes DPI’s work in varied contexts and maintains relationships with external stakeholders in Türkiye and in Europe such as political party representatives.
- Builds and maintains relationships with partners and donors alongside the Funding and Development Manager when needed.
- Carries out frequent visits to Türkiye and maintains a good working knowledge of the facts on the ground when needed.
Governance
- Leads on the planning of regular Board meetings, in collaboration with all relevant colleagues and the CEO.
Key Experience/Technical Competencies/Knowledge required for the position.
The successful candidate should have the following:
- A postgraduate degree in Political Science, Law, Conflict Resolution, International Relations, or equivalent professional experience.
- At least 8-10 years’ experience in project management in charity or NGO setting.
- Extensive experience with line-management, and a commitment to fostering an engaging and inclusive team culture.
- Strong experience of overseeing the implementation of government and/or EU funded projects.
- Strong organisational and planning skills.
- Critical and strategic thinking skills.
- Experience in research and complex information analysis.
- Excellent written and spoken English.
- A strong understanding of confidentiality terms.
- Ability to manage under tight deadlines and in high-pressure environments
The successful candidate should have the right to work in the United Kingdom.
Applications will be considered on a rolling basis with the final deadline set as 18 March 2026
EQUAL OPPORTUNITIES
DPI is committed to Equal Opportunities and Cultural Diversity.
DPI SAFEGUARDING STATEMENT
DPI maintains zero tolerance for sexual exploitation and abuse. All employment offers are conditional upon the receipt of satisfactory references and the signing of our code of conduct with a particular focus on Protection from Sexual Exploitation and Abuse.
The client requests no contact from agencies or media sales.
Director of Finance & Operations
- Hours: 37.5 hours per week
- Location: Oxford
- Salary: £85,000 per annum
- Closing date: 26th March 2026 at 12 noon
Join Helen & Douglas House as our next Director of Finance & Operations
Help to shape the future of the world’s first children’s hospice and make a profound difference to the lives of local families.
Helen & Douglas House has been supporting children living with life‑limiting conditions and their families for more than 40 years. We are a place of compassion, expertise and unwavering commitment — and now, we are searching for an exceptional Director of Finance & Operations to help ensure we build upon our unique legacy of innovative and impactful care and support.
A role with purpose. A role with impact.
As a key member of our Executive Team and working closely with our CEO and Board of Trustees, you will be at the heart of strategic decision making — ensuring our resources, systems and operations are effective, efficient, and aligned with the needs of the children and families we serve. This is an opportunity to influence the long-term sustainability of a truly special organisation at an important and exciting time for the hospice sector.
What you’ll lead
In this role, you will provide strategic leadership across Finance, Estates & Operations, Information Systems, Data & Governance, Risk, Health & Safety and our Project Management Office.
- Providing insightful financial leadership to help shape our strategic plans.
- Oversee the annual corporate planning and budget cycle.
- Ensure strong governance, regulatory compliance and effective risk management.
- Lead our Estates & Facilities strategy, ensuring our buildings and environments remain safe, high quality and fit for purpose.
- Guide the development of an effective organisational information systems strategy.
- Support and empower a talented cohort of Heads of Department — fostering a culture of collaboration, accountability and excellence.
- Act as a trusted ambassador to regulators, partners, advisors and donors.
Who we’re looking for
You will be:
- A qualified accountant (ACA, ACCA, CIMA or CIPFA).
- A strategic and inspirational leader with experience overseeing diverse operational functions.
- Skilled at navigating complexity, shaping strategy and driving organisational performance.
- An exceptional communicator, able to build trust and confidence with stakeholders at every level.
- Passionate about making a meaningful difference through high quality, sustainable charitable services.
Experience in the non‑profit or healthcare sector is welcome but not essential — what matters most is your leadership, values and ability to deliver impact.
Why join us?
At Helen & Douglas House, every decision you make directly supports children and families facing life-limiting conditions. You will join a committed, values driven Executive Team and help to lead an organisation with a powerful mission and deep community roots. If you’re motivated by our purpose and ready to bring your expertise to an organisation where your leadership will truly matter, we would love to hear from you.
Apply today and help us secure an impactful and sustainable future for Helen & Douglas House and the families we serve.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
We are looking for an experienced events expert who can plan, deliver and evaluate a diverse portfolio of impactful, high-profile events designed to inspire, engage and mobilise current MSF supporters and recruit new ones.
The Events Manager will lead the strategic planning, delivery and evaluation of diverse portfolio of impactful, high-profile events designed to inspire, engage and mobilise current supporters and recruit new ones.
The post-holder will ensure that events align with MSF UK’s mission and values, while maximising engagement, awareness and return on investment.
They will play a pivotal role in fostering relationships with key stakeholders and driving MSF UK’s supporter engagement strategies forward.
They will collaborate across departments, manage budgets, and provide actionable insights to continuously improve MSF UK's public engagement efforts.
Hours: Full time, 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid, 2 days per week in office (including Wednesdays and Thursdays)
Salary: £46,784.49 per annum - £57,181.04 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
The client requests no contact from agencies or media sales.
Director of Influence and Innovation
Full time (35 hours pw) - flexible working considered
£60,000-£65,000 + pension and benefits
Hybrid, North London (NW5), 1-2 days per week in the office
Women in Prison (WIP) supports women affected by the criminal justice system and campaigns to end the harm it causes.
This is a new role which has been created to provide the vision and direction for our programming and systems change work as we embed our 2025-2030 strategy. Our ambition is to offer women in prisons and the community, impactful direct support that is more independent of government demands and funding, and with a new and deeper partnership model.
Our strategy also challenges us to mobilise women, drive women-led influencing and campaigning and co-design programmes with women with experience of the justice system. We know we must design and deliver programmatic work that incorporates systems change work so that we are not propping up a harmful existing system. The problem in the criminal justice system is not the women themselves, but the structures and systems that oppress them. Women in Prison is taking bold steps to design and embed new programmes that build evidence that directly challenge those harmful systems.
In this role you will:
Co-design and deliver quality programmes delivering measurable and impactful outcomes for women
Drive stronger influence and visibility with policymakers, funders and partners
Ensure that evidence from programmes is driving successful campaigns and policy changes
Develop your team so they are empowered, motivated and focused on delivering on the strategy and values of Women in Prison
The successful candidate is likely to bring a proven track record in a senior leadership role within in a charity/NGO in programming, policy, or advocacy. You will be a strategic thinker with the ability to connect operational delivery to systemic change, and bring a track record of success in influencing policy, funding decisions, and/or public opinion.
Application is by way of CV with a Supporting Statement that should set out your motivations for applying and how your work experience to date meets the scope of the responsibilities. As a general guide, your Supporting Statement should be around two sides of A4.
Closing date: Midnight Sunday 12th April 2026
This role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Due to the nature of our work it will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions which are not protected under the Act.
For further information and to apply please click the apply button.
Alexandra Palace is partnering exclusively with Robertson Bell in their search for a permanent Financial Controller. Alexandra Palace is one of London’s most iconic destinations. For over 150 years, it has stood as a beacon of creativity, community and culture - home to world-first innovations, unforgettable entertainment and open access to green space across 196 acres of parkland in North London.
The Financial Controller is a key role within the Finance team, supporting the Finance Director to deliver a high-quality, efficient and forward-thinking finance function across a uniquely diverse, highly commercial and operationally complex organisation.
The role:
- Support the Finance Director in delivering a robust and effective finance function, providing technical expertise and operational leadership across the organisation.
- Lead the preparation of statutory financial statements and play a central role in managing the annual audit process, liaising with external auditors and stakeholders.
- Drive the implementation of a new accounting system, improving processes, reporting capability and financial insight across the organisation.
- Oversee balance sheet reconciliations, financial controls and process improvements to ensure accuracy, transparency and strong governance.
- Lead on payroll financial control and reporting, ensuring data integrity and robust processes.
- Prepare and monitor cash flow forecasts across multiple entities, identifying risks and supporting decision-making.
- Provide financial leadership on capital projects, supporting accounting and financial oversight of major developments on site.
- Ensure timely and accurate completion of VAT and other statutory returns.
- Support the development of the finance team, fostering a culture of continuous improvement, collaboration and strong financial awareness across the organisation.
The organisation:
Today, Alexandra Park and Palace Charitable Trust is the custodian of this extraordinary site. As a charity, they are committed to safeguarding its heritage while continually evolving their offer to meet the needs of today’s audiences and communities. More than 4 million people visit each year to enjoy a dynamic mix of live events, festivals, exhibitions, learning and engagement programmes and community initiatives.
Operating with a blended income model - combining commercial income, public funding and philanthropic support the organisation offers a complex, engaging environment where finance plays a crucial role in enabling sustainable growth and delivering public value.
Essential criteria:
- Qualified accountant (ACA, ACCA, CIMA or equivalent) with significant relevant experience
- Demonstrable experience in a Financial Controller or similar role within a complex organisation
- Experience preparing statutory accounts within the charity / not-for-profit sector
- Experience managing external audits and working closely with auditors
- Strong financial control and balance sheet management experience
- Experience leading or supporting finance system implementation or process improvement
- Proven line management experience and ability to develop teams
- Excellent communication skills with the ability to explain financial information to non-finance stakeholders
This role will be based at Alexandra Palace with regular on-site presence required to support collaboration across the organisation.
The closing date for applications is 12th March, with first stage interviews scheduled for 19th–20th March and second stage interviews 26th-27th March.
Applications will be reviewed on a rolling basis ahead of the closing date, so please submit your CV to Robertson Bell, the exclusive recruitment partner, to be considered.
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced governance or administrative leader who wants to make a real difference for animals in need? We’re looking for a proactive, highly organised Senior Administrative Manager to join our leadership team and serve as the charity’s named Company Secretary.
In this pivotal role, you’ll oversee governance, compliance, and financial administration—helping ensure our centre runs smoothly, legally, and sustainably so we can continue transforming animal lives.
Key responsibilities
· Lead governance and compliance across the organisation.
· Serve as Company Secretary: manage Board meetings, minutes, filings, and statutory registers.
· Support financial oversight, including budgeting processes, reporting, and financial controls.
About you
· Strong experience in charity governance, administration, or organisational management.
· Good understanding of UK charity and company law.
· Confident working with Trustees and senior leadership.
· Financially literate with excellent organisational and communication skills.
· Passionate about animal welfare and the values of our charity.
The client requests no contact from agencies or media sales.
BACKGROUND
Church of England Birmingham (CofEB) is on a journey of growing churches at the heart of every community. Through this we are seeing growth in many exciting ways. Financially we are at a challenging point. We have had an operational deficit for a number of years and this cannot continue. The National Church has agreed to partner with us around this through their Diocesan Investment Programme enabling us to have the time, and resource, to tackle this head on. One key aspect of this is for us to increase our Common Fund returns (the giving from our parishes that supports the costs of our life together). We are taking a radical new approach to our finances which includes intentional reallocation of income to support the costs in our most economically deprived parishes and deeper relationships with each parish around finance through conversation rather than correspondence. Over the next five years we are hoping to be able to move to a financially sustainable platform which will enable us to better serve our communities in the future.
We have recently recruited a new Head of Generosity, who is also Bishops Advisor for Common Fund, to lead on this work and we are now looking to recruit the team to work with them. The focus of the team is to develop long term relationships with all of our parishes leading to:
- Greater support for our parishes.
- Increased generosity by, and within, our parishes.
- Increased Common Fund.
The current plan is to recruit two Giving & Generosity Advisor roles and one Giving & Generosity Support Officer role. Together this team will work with all of our parishes to roll out our financial approach, through in person meetings, and the support that is on offer as part of this.
JOB DESCRIPTION
The primary focus of this role is to work with parishes to:
- Understand their current financial situation and how this links to the wider Church of England Birmingham situation.
- Understand our model and how support is on offer for parishes who are economically deprived.
- Assess with them the support needed to increase generosity and giving at a local level and create an action plan around this that is bespoke and contextual.
- Create a long-term plan for their participation in the common fund.
We have 146 parishes and the Head of Generosity will manage the team so that all parishes can be engaged as quickly as possible. It is the Head of Generosity and two Giving & Generosity Advisors who will be carrying out the in-person meetings with each parish. These roles will work closely with a range of people and teams across Church of England Birmingham so that this work is integrated within our wider strategy and parishes are not confused by multiple disjointed initiatives. This will mean working with Archdeacons and Area Deans, Mission Support Team, Ministry Team, Property Team, Finance Team, Community Regeneration Team and Communications Team as well as others.
Key responsibilities will include:
- Develop strong relationships with parishes that will enable this project to flourish and also help increase the connection between parishes and the DBF. Signposting to other teams and projects will be important.
- Inspiring and encouraging parishes in their Christian approach to giving and generosity
- Creating bespoke multiyear plans for Common Fund with parishes with the support of a Steering Group that includes the Archdeacons and other key stakeholders.
- Provide consultancy, resources, and hands-on support to parishes to grow regular giving, legacies, and other forms of financial support. This work will be able to draw on the resources developed by the national church as well as the data held on their Cornerstone Grants Platform. The post-holder will be expected to engage in the work of the National Giving Team as part of the development of these wider resources.
- Develop and deliver training for clergy, lay leaders and PCCs on the theology and Christian practice of giving and generosity and also practical financial management (in conjunction with the Finance Team).
- Work closely with the Finance Team in matters of technical accounting, governance and financial management identified as needed by parishes.
- Encourage and assist parishes in the implementation of the Parish Giving Scheme, introduction of contactless giving mechanisms and related diocesan resources.
- Source, develop and curate practical resources (digital and print) to support local stewardship campaigns and initiatives.
- Evaluate the impact of stewardship and generosity initiatives and adapt strategies accordingly to achieve the project outcomes.
- Working with our Communications Team, create compelling communication tools that articulate the impact of generosity.
As we are looking to recruit two people into these roles there is flexibility to appoint people with complementary skill sets who may have greater expertise in certain elements of the role.
PERSON SPECIFICATION
Essential Qualifications & Experience:
- Strong understanding of church governance structures and financial operations and requirements.
- Knowledge of generosity principles and Christian financial stewardship.
- A prayerful Christian with a deep commitment to the Church’s mission (Genuine Occupational Requirement).
- Experience of working in a sensitive environment and handling confidential matters with tact and diplomacy.
Essential Skills & Attributes:
- Resilient and adaptable, able to handle challenges and maintain momentum in a demanding role.
- Strong people skills, able to engage effectively with parishes and church communities.
- Good communicator being able to engage a wide range of stakeholders and hold their attention.
- Trustworthy and credible, able to build and maintain confidence with a wide range of stakeholders.
- Empathetic towards parishes and deeply committed to supporting the local church.
- Excellent conflict resolution skills, capable of handling difficult conversations with care and professionalism.
- Highly organised, able to manage multiple priorities and keep track of numerous ongoing responsibilities.
- Capable implementer, ensuring initiatives are successfully delivered, both at a local and diocese wide level.
- Financially literate, with a good understanding of budgets, stewardship, and sustainability within the Church.
- As the role involves visiting parishes across the diocese, including some locations not accessible by public transport, candidates must be able to travel independently. This requires holding a valid driving licence and access to a suitably insured vehicle.
- Be a person of integrity.
Other Considerations:
- The role requires significant evening and weekend work, demanding flexibility and commitment.
- Local presence is essential—the role must be delivered in an incarnational way, engaging directly with communities.
TERMS AND CONDITIONS
The post-holder will be employed by the Diocesan Board of Finance for a fixed term ending on 2nd November 2030, subject to funding.
Salary and Pension: Salary of £35,000 plus membership of the Church Worker’s Pension Scheme with 12% employer contribution. We are open to discussion especially if you are ordained and are moving out of parish ministry.
Hours: Full-time 35 hours (5 days) per week. Weekend and evening work will be required, for which the equivalent time may be taken back from standard working hours. We are happy to consider requests for flexible working and candidates seeking part-time hours. Please do mention in your application if you would be interested in looking at alternative working hours.
Holidays: 5 weeks per year plus Bank Holidays and 3 Discretionary Days between Christmas and New Year
Employer: Birmingham Diocesan Board of Finance
Responsible To: Head of Generosity
CLOSING DATE: 12th April 2026
INTERVIEWS: 23rd April 2026 in central Birmingham
For an informal conversation or further information about the role, contact Dawn Baker, Head of Generosity.
The Church of England Birmingham is committed to promoting a diverse and inclusive community - a place where all can be themselves and bring their unique identity to their ministry and/or work.
We welcome applications from any individuals who feel that they meet the person specification for any post, in particular from those who are currently under-represented in or staff teams such as those from Global Majority Heritage or UK Minority Ethnic backgrounds, those with visible or invisible disabilities and those who identify as LGBTQI+.
We offer a range of inclusive employment policies, flexible working arrangements and other services to our staff teams.
The Church of England Birmingham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Ladywood Community Lead
Salary £27,583 per annum pro rata
21 hours per week (flexible)
25 days annual leave pro rata + contributory pension scheme
Birmingham Settlement is seeking an enthusiastic and community-minded individual to join our Neighbourhood Network Scheme team as Community Lead. Working as part of the NNS team, you will be on the ground in Ladywood mapping local assets, building partnerships, identifying gaps in provision, and championing co-production and citizen voice. You will directly support Birmingham City Council's prevention-first approach to adult social care. Your focus will be on adults aged 18-49 living with long-term disabilities, ensuring they can access community-based support and lead happy, healthy and independent lives.
Alongside this, you will support local organisations through small grant applications and the wider capacity-building programme, whilst representing NNS across community events, steering groups and citywide forums, as detailed in the job description.
This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website.
For an informal conversation about the role, call or email Malwina Chrobakiewicz.
For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.
Closing date: Tuesday 7th April 2026 at 5pm
Interviews: Tuesday 14th April 2026
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.