Senior communication officer jobs in London, greater london
How's your job search on our site?
We are looking for a new CEO to lead Surrey Community Action into a bright and exciting future, where the voluntary sector and communities of Surrey are helped to survice and thrive.
Surrey Community Action
Chief Executive Officer
35 hours per week, mostly office based but with some scope for working remotely.
Based in Burpham, Guildford, Surrey
The role is subject to a satisfactory DBS check.
£62,000 for a 35-hour week
5% employers pension contribution
25 days annual leave plus three days over Christmas
Employee Assistance Programme
About Surrey Community Action
Surrey Community Action supports Surrey’s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey’s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey’s Communities and we provide services directly to Surrey’s communities that support community action and address unsupported needs.
About The Role
We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future.
As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey’s voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team.
You will be the organisation’s lead ambassador, building trusted relationships with partners, funders and decision‑makers, and ensuring the organisation’s voice is heard at local, regional and national level.
You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast‑changing environment.
This is a role for someone who enjoys balancing big‑picture thinking with practical delivery, and who can bring people with them through periods of transition.
If you are motivated to improve the capability, capacity and resilience of the Surrey’s voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you.
No two days will be the same, but there are some core parts of this role.
- Strategic Leadership & Organisational Direction
- You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future‑focused and well positioned within the voluntary and community sectors.
- Board Partnership & Governance
- You will work collaboratively with the Board of Trustees, providing high‑quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision‑making through clear reporting, analysis and professional guidance.
- Leadership of People & Culture
- You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high‑performance culture rooted in trust, accountability, equality, diversity and wellbeing.
- Change Management & Organisational Development
- You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience.
- Ambassadorial Role, Advocacy & External Relations
- You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders.
About You
The purpose of the Chief Executive Officer’s role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved.
To do this, we need someone who embodies the following attributes, skills and experience.
You will have:
- Senior leadership experience within a voluntary, community, public or values‑led organisation, with accountability for strategy, performance and resources.
- Proven experience of working effectively with a Board or trustees
- Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation.
- Experience in fundraising, income generation and business development
- Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts.
- A strong track record of external engagement, partnership working and representation at senior level.
- People management experience, supporting a compact team delivering diverse projects.
- Excellent communication skills (including social media) and governance literacy.
- It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey.
You will be:
- Motivated, motivating and dynamic
- An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government
- A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities
- A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary.
- Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding.
- Calm and confident under pressure with an evidence-based approach to prioritising finite resources.
These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer.
The Nuts and Bolts
The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely.
Our offices are in Guildford, Surrey
We are committed to continued professional development and will support you to develop your skills even further.
The role is subject to a satisfactory DBS check.
The salary for this post is £62,000 for a 35-hour week.
We also offer:
- 5% employers pension contribution
- Employee Assistance Programme
- 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays
We can only accept applications from candidates with the right to work in the UK.
The client requests no contact from agencies or media sales.
Age UK is recruiting for an Executive Assistant to the CEO and Chair to provide full high-level executive support to the CEO and Chair of Age UK, including diary management, handling correspondence and travel arrangements as well as providing full secretariat planning and support for the Senior Leadership Team (SLT) meetings and assisting with preparations for Age UK Board meetings, including away days.
Serving as the main point of contact for internal and external stakeholders in relation to both the CEO and the Chair of Age UK, the post holder is responsible for ensuring reliable administrative support and effective communication between the Chair, CEO, SLT and their stakeholders.
As a member of the Governance and Executive Support Team, you would play a key part in ensuring that information from SLT meetings flows through to others within the team so that they can effectively support the wider governance system of subcommittees, committees and the Age UK Board. You would also be expected to support and cover for the team as required.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London (near Tower Hill). You will be expected to attend the office circa twice a month. Travel costs to the London office are not covered by the charity.
Closing date for applications - Sunday 29th March
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Previous experience as an Executive Assistant at a CEO/Director level - diary management, inbox management, travel and logistics planning, processing expenses etc. A, I, T
* Secretariat experience at a senior level - agenda planning, meeting organisation, minute-taking, managing action logs and supporting governance processes. A, I, T
* Experience of organising events. A
* Experience of maintaining electronic files and records and managing confidential material. I
* Previous experience of servicing a Board or committee is desirable. I
Skills and knowledge
* A high level of written English is essential A, T
* Highly organised, proactive and able to meet tight deadlines A, I
* Excellent attention to detail. T
* Excellent interpersonal and communication skills to work effectively with a range of colleagues including board members, external stakeholders, staff colleagues and peers. A, I, T
* Ability to maintain an appropriate balance among multiple priorities I
* Competency with current office technology including MS Teams, Microsoft 365 applications (including Co-Pilot or other AI tools), emails and calendars, and associated communication tools. A, I
* Understanding of charity governance frameworks and board-level protocols (desirable). I
Personal attributes
* Ability to handle confidential matters with discretion. A, I
* Confidence working across a complex organisation with multiple departments and the ability to build strong working relationships with stakeholders at all levels. A, I
* Ability to use initiative and judgement in dealing with urgent or sensitive situations without direct supervision. I
* Able to work both individually and as a team. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Kensington + Chelsea Foundation is an independent local charity which was founded in 2008 to tackle the key inequalities in our community. While our borough is often associated with wealth and affluence, it also has areas of severe deprivation. Nearly one third of children in K+C are eligible for Free School Meals, life expectancy between residents from different wards varies by nearly two decades, and in-work poverty has increased by 46% since 2020.
Our vision is of a borough where all residents have the opportunity to live happy, healthy, fulfilled lives. To achieve this vision, we identify and fund impactful local projects which improve the lives and life chances of our most vulnerable and disadvantaged residents. Alongside this longer-term work, we also play a key role in responding to emergencies in our community, such as the tragedy at Grenfell Tower and the Covid-19 pandemic. The K+C Foundation is now in an exciting phase of growth, and we want to increase our profile, our income and, most importantly, our impact.
The Community Engagement + Grants Officer plays a key role in our grants team which is responsible for all aspects of our grantmaking, as well as actively building long-lasting relationships with the local voluntary sector and wider community. The grants team members are our experts in local needs and in the effectiveness of our charity partners in responding to them. In recent years, we have adopted a participatory approach for distributing our larger funds, which means decisions around funding are delegated to panels of local residents who have lived experience of the issues we are trying to tackle.
The Community Engagement + Grants Officer supports the Senior Grant Manager with the delivery of all of our larger grant rounds, as well as managing our small grants programme and donor-led grants. It is a busy and varied role, with opportunities to develop your skills and experience in a small and supportive team.
To identify and support impactful local projects which improve the lives and life chances of some of the most vulnerable in our community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For more than 140 years, the Forces Employment Charity has helped the military community succeed beyond service – building careers, shaping futures, and living with purpose. Last year, we provided dedicated and specialist employment and justice support to over 23,000 people to create careers and long-term stability.
Brief role description:
You’ll be joining the Communications team at a busy and exciting time. As we expand our life-changing impact across the UK, we’re looking for a Social Media Officer to amplify our work.
Leading the charity’s social media presence, you’ll develop engaging content that highlights our services, celebrates the achievements of the people we support, and builds wider understanding of the challenges faced by some within the Armed Forces community. You’ll bring clarity, empathy and authenticity to our communications, ensuring our message reaches those who need us most.
You’ll be passionate about social media and making a meaningful difference. We’re looking for someone who has excellent content creation skills and can develop compelling, sensitive and engaging digital content that captures the lived experience of the Armed Forces community and brings our services to life.
You’ll be confident at managing multiple social channels and a content calendar, have a sharp eye for emerging platform trends, and know how to land content that stops people mid-scroll. Experienced at using data-driven insights, you’ll be able to analyse what’s working and identify opportunities to grow our reach to strengthen the Forces Employment Charity brand.
Interested? Want to know more about the Charity? Check our website - Forces Employment Charity
Eager to know more the role? Have a look at the Job Description.
What’s in it for you? Check out the Benefits at FEC.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 20 April 2026.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
#LI-DNI
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and highly motivated individual with excellent administration skills who will be the first point of contact for Chair, Trustees, CEO and Senior Management Team.
This role will work closely with the CEO to develop and maintain effective administrative procedures that ensure excellent communications, support organisational governance and contribute to the successful development of the organisation
You will ideally have experience of working within the charity sector and a strong awareness of Governance activities.
You will forge and maintain strong working relationships across the team, membership, and stakeholders.
You will be central in supporting HLP’s administrative function and will help to progress continued growth.
You will have experience of working within a fast-paced and proactive team and enjoy engaging with a wide range of stakeholders.
The role is predominantly home-based with some travel to meetings and events.
We offer attractive staff benefits including 25 days’ annual leave (pro rata to 15 hours per week), a company pension scheme, free life assurance and an employee assistance programme. HLP is committed to equality of opportunity.
The client requests no contact from agencies or media sales.
Senior Caseworker – Pathways
Location: Disability Action & Advice Centre, 4, Waldegrave Road, Teddington TW11 8HT
Contract: Permanent, Full-time, 35 hours per week
Salary: £30,000 to £36,000 (depending on experience)
Ruils is run by, and for, Disabled people. We exist to remove the barriers that prevent Disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.
Pathways is a specialised welfare advice service that provides information, advice, advocacy and representation for Disabled adults (over the age of 18) living in the Richmond Borough. We work with clients, supporting them to navigate the complex Housing, Benefits and Social Care systems. In this role, you would be providing information, guidance and advice to Disabled people and their families, enabling them to have more choice and control over their lives.
We are also part of a larger network of Disabled-led advice services. Working together, we have developed pathways for Disabled trainee case workers, collated data on Housing and Benefits issues and have fed into important consultations and campaigns.
This is a unique and rewarding opportunity for you to work one-to-one with clients to effect change, whilst also having a positive impact on the wider system.
We are looking for someone who:
- Will bring experience of supporting people with complex welfare, housing or social care issues.
- Is confident advocating on behalf of clients when needed.
- Has an understanding of the welfare benefits system, disability rights and the Social Model of Disability.
- Can break down complex information so it feels clear and manageable.
- Works in a calm, methodical way, keeping accurate records.
- Is compassionate, patient and values-driven.
Duties and Responsibilities:
- Provide timely and accurate advice on welfare benefits, housing and social care to support Disabled people to live independently.
- Analyse clients’ situations, identify solutions and guide them through complex systems, signposting where appropriate.
- Work with clients on a short to medium term basis, helping with referrals, forms, letters, appeals and navigating processes.
- Support clients to gather evidence and prepare for Benefit or Housing applications and appeals, ensuring deadlines are met.
- Attend key meetings and appeals with clients, advocating for them and helping them put their case forward confidently.
- Develop accessible information resources (guides, bulletins) to help clients navigate health, care, benefits and housing systems.
- Build and maintain strong relationships with partners, contributing to forums, campaigns and shared problem-solving.
- Provide supervision and support to trainee caseworkers, including induction, case file reviews and contributing to their development.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive leadership team.
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- A cycle to work scheme.
- An employee assistance programme (EAP).
We operate a Guaranteed Interview Scheme. We will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this Guaranteed Interview Scheme.
A full Job Description and Person Specification can be downloaded below. To apply, please visit our recruitment page via the ‘Apply’ button
Closing date: 17 April 2026.
Interviews: 19 May 2026 (face-to-face).
Our mission is to provide a range of services and activities to enable individuals to be independent and to live life to the full.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We’re looking for a motivated and creative Senior Marketing Officer to join Kinship’s Marketing Team to help us reach more kinship carers with our support offer. You’ll bring strong experience in delivering effective, insight-driven digital marketing campaigns across channels, including social media, email, web, paid advertising and content marketing.
You’ll play a key role in delivering integrated marketing campaigns and promoting our services and programmes – including Department for Education-funded training – to kinship carers, referral partners, and professionals across England and Wales.
Working closely with the Head of Marketing, you’ll plan and deliver impactful marketing activity, create engaging content, and use data and analytics to optimise performance. You’ll also contribute to shaping our marketing strategy by bringing evidence, creativity and best practice from across the digital landscape. This hands-on role offers the opportunity to maximise reach and impact and raise the profile of kinship care while supporting families.
Key responsibilities
-
Work with the Head of Marketing to develop marketing plans, and have day-to-day oversight of the delivery of these to promote the DfE-funded training and support service to kinship carers, to ensure good take-up of all training events by a diverse range of kinship carers, in line with the programme goals.
-
Plan and deliver multi-channel marketing campaigns (digital, print, social media - paid and organic, email, SMS, etc.), monitoring and optimising campaigns for greatest impact and testing new approaches.
-
Produce and oversee content creation for marketing plans and campaigns, delivering high-quality, insight-led and engaging marketing content for different audiences and/or channels, including case studies, blog posts, leaflets, videos, and social media assets.
-
Plan and deliver creative and innovative paid ads campaigns across Meta, reviewing and optimising throughout, ensuring robust reporting is in place and using analytics and insights to inform future campaigns.
-
Help embed a new email marketing platform to support the delivery of our email marketing strategy, including segmentation, automated journeys testing and reporting.
-
Support the delivery of marketing strategies and activities to grow brand awareness and increase engagement with kinship carers and other key audiences.
-
With the Head of Marketing, work with services teams to understand our target audience, and identify opportunities to integrate Kinship’s holistic support offer - including our peer support service and website advice content/ Kinship Compass - into training marketing activity where appropriate.
-
Track KPIs and produce regular monitoring reports on marketing performance across channels and, with support from the Head of Marketing, adjust campaigns and plans to optimise impact and make recommendations for future testing.
-
Manage and prioritise incoming requests from the organisational briefing process for services marketing support, including producing collateral templates in line with brand guidelines, working closely and collaboratively with comms and digital teams.
-
Work in collaboration and co-production with kinship carers to ensure meaningful input and representation in the development of relevant plans and activities.
Knowledge, abilities, skills and experience:
Experience
-
Demonstrable marketing experience in an in-house or agency role (minimum 4 years experience).
-
Experience of developing and delivering marketing campaigns and activity to meet specific objectives, including engagement and acquisition of target audiences.
-
Experience of supporting numerous marketing campaigns or activities at the same time.
-
Strong digital marketing experience, including use of email marketing systems; design software including Canva; social media platforms and photo and video editing software.
-
Experience of planning, delivering and optimising email marketing campaigns to drive supporter engagement, using segmentation, automation and performance analysis.
-
Experience using a Contact Management System, such as Salesforce.
-
Passion for and experience of developing a range of content for different audiences and channels (such as videos, infographics, blogs and social media posts).
-
Experience of using communications planning tools or systems (e.g. planning grids, Asana, Hootsuite, Loomly).
-
Experience of tracking and reporting on social media and other digital marketing analytics and using insights and data to inform optimisation and planning of new activity.
-
Experience of delivering marketing campaigns across organic and paid social, particularly Meta paid advertising.
-
Experience working with brand guidelines and applying brand principles to create impactful marketing.
Knowledge and skills
-
Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels.
-
Excellent attention to detail.
-
Excellent organisation skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines.
-
Ability to work both independently and collaboratively.
-
Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly, concisely and with an organisation’s tone of voice.
-
Understanding of how to deliver integrated online and offline marketing campaigns and materials to deliver objectives.
-
Ability to work in a small in-house team, developing marketing materials and campaigns with limited resource demanding creativity and excellent project management skills.
-
Confident using Microsoft 365 including Word, Excel, PowerPoint and online design programmes such as Canva.
-
Understanding of how Meta paid social and paid search complement each other across the user journey
Attributes
-
Confident building trusted relationships with internal and external stakeholders.
-
Excellent interpersonal skills and able to develop good relationships and ways of working with colleagues at all levels.
-
Organised and has good attention to detail.
-
Collaborative and enjoys working across a number of teams.
-
A creative and solutions-focused person, able to use own initiative and make suggestions.
-
Empathy, sensitivity, and understanding of the needs of families facing challenges.
-
Commitment to the values, aims and objectives of Kinship.
-
Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.
-
Right to work in the UK.
Desirable:
-
Experience of kinship care .
-
Knowledge of children’s social care system and/or experience of work with kinship carers.
-
Understanding of working in the charity sector.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Please apply for the role of Senior Marketing Officer by sending a CV and cover letter (no more than 2 pages) detailing how you match the requirements for the role. Please use examples to demonstrate your experience.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Stories change lives and at the British Heart Foundation, they help save them. Every day, people affected by heart and circulatory diseases trust us with their experiences. Their stories inspire supporters, shape campaigns, influence policy and bring our research to life. We’re looking for a skilled storyteller with empathy, curiosity and editorial confidence to help us honour those voices and share them responsibly.
As our Senior Heart Stories Officer, you’ll play a key role in gathering, shaping and safeguarding the reallife stories that sit at the heart of BHF’s mission. You’ll lead on complex briefs, support colleagues across the organisation and ensure every story is handled with care, accuracy and respect. This is a chance to use your craft to make a genuine difference, helping connect millions of people to the cause and keeping families together for longer.
You’ll be managing a busy caseload, ensuring timely delivery of high-quality story products, whilst tailoring them for a range of platforms. You will also be maintaining the Heart Stories Management system, triaging story requests, support the Heart Story Operations Manager and collaborate across a wide range of BHF teams and stakeholders.
About you
To succeed as our Senior Stories Officer. you will bring a combination of the following:
- Experience as a journalist or in a communications role either in house or agency, with journalistic ability to ask the right questions and uncover the ‘real’ story.
- Strong understanding of what makes a compelling human-interest story and how to shape it for different audiences and platforms.
- Proven interviewing skills, with the ability to speak sensitively with people sharing difficult or personal experiences.
- Experience of identifying, writing and editing compelling stories.
- Excellent interpersonal and relationship-building skills, with confidence working with colleagues and case studies at all levels.
- Highly organised, able to manage multiple priorities in a fast-paced service environment.
- Experience of copywriting for varied audiences whilst demonstrating sound judgement on tone, messaging, confidentiality, safeguarding and clinical accuracy.
- Emotional resilience and empathy when working with sensitive or challenging narratives.
- Understanding of safeguarding, informed consent, confidentiality and GDPR.
Our ambition is to build, develop and empower a talented and diverse team. Join us at BHF and be part of a supportive environment where you can thrive both personally and professionally.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Some travel will be required for this role, typically once a month, to attend interviews, photography, filming, or case study meetings, as required.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interviews
We are looking to hold 1st Stage Interviews via MS Teams these will be held between 1st & 2nd April 2026. Successful candidates will be invited to a second stage interview following this.
Our vision is a world free from the fear of heart and circulatory diseases.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Against Malaria Foundation (AMF)
Senior Operations Manager
Full time
Job Description
AMF profile
Against Malaria Foundation (AMF) was founded in 2004 and is a charity that fights malaria in a highly effective, accountable and transparent way.
We do this by purchasing and distributing multiple millions of long-lasting insecticide-treated nets (LLINs) at a time in nationwide universal coverage campaigns. This is the most cost-effective way of preventing malaria. AMF receives donations from the public and in the last financial year received US$147 million and, in our history, now over US$820 million. AMF is particularly data-focused and monitors and reports on net use and drives and supports innovation to improve the effectiveness of malaria programmes.
AMF is the world’s third largest funder of nets.
AMF has been rated a top charity for all of the last 16 years by independent charity evaluators GiveWell, Giving What We Can and The Life You Can Save who focus on impact and cost-effectiveness.
We are a team of 15 highly motivated individuals with different skills and experience. Each person has an important role to play. All team members work remotely with constant communication between them. While the team is small, the impact is big - our net distributions protect millions of people. Our largest programme is in the Democratic Republic of Congo (DRC), where we are funding 52 million nets to protect 94 million people for distribution during 2025 to 2027. We have ongoing multi-million net programmes in other countries including Chad, Guinea, Nigeria, South Sudan, Togo, Uganda and Zambia.
Role Description
Our activities and commitments are steadily increasing, and 2026-2029 is expected to be a very busy period of distributions, with over ~70m nets planned for distribution in 2026 alone. In light of this, AMF is recruiting a Senior Operations Manager to join the operations team and play an important role in ensuring the success of the net distributions. We are looking for someone who has strong interpersonal and intellectual skills who is able to work collaboratively. The ideal candidate will be comfortable taking on significant responsibility by leading on several of AMF’s programmes.
The role will include involvement in all stages of a distribution campaign (pre-agreement, net procurement, post-agreement, during distribution, and post distribution) across two main areas:
-
Work with National Malaria Control Programmes (NMCPs) and distribution partners
-
Work with AMF’s independent monitoring partners
Further information
The Senior Operations Manager will lead on several of AMF’s programmes. They will work closely with NMCPs and distribution partners, in country partners, AMF independent monitors, cofunding partners, the AMF Operations and Technology teams to ensure the success of AMF distributions.
More specifically, they will manage the distributions through the following stages
1. Pre agreement
-
Establishing the funding gap
-
Establishing the net need, malaria burden, insecticide resistance data
-
Working with the Ministry of Health to negotiate and put in place an agreement for the programme
2. Net procurement
-
Working with AMF’s procurement lead to order nets in time for the distribution
3. Post-agreement
-
After signature of the agreement, working with countries and distribution partners to put in place the plans for key elements, in particular
-
Digital data collection
-
5% verification
-
Net tracking
-
-
Tender for and select an independent partner for distribution monitoring, and work closely with this partner that will be AMF’s eyes and ears in country
4. During the distribution
-
Track information coming from all partners
-
Analyse with the support of AMF’s analytics team registration and distribution data and take actions if needed
-
Account for all AMF nets
5. Post distribution
-
Tender for and select an independent partner for post distribution monitoring, and work closely with this partner to carry out surveys at 0, 9, 18 and 27 months post-distribution
-
Share results with in-country partners and encourage appropriate actions to be taken
Through these stages, it will be important to maintain strong relationships with the key partners, notably the National Malaria Control Programmes, distribution partners and cofunding partners to ensure that distributions are carried out according to the agreements signed between the Ministry of Health and AMF.
These relationships will ensure that solutions can be found constructively to issues that arise during implementation of AMF’s programmes.
Aside from the areas above, there will be other work related to AMF Group Operations, dependent on the candidate’s skill set.
Characteristics of the successful candidate
We are looking for someone who has strong interpersonal and intellectual skills, who works collaboratively in a team and relishes responsibility and the opportunity to learn and develop their abilities. The ideal candidate will be motivated to help improve the lives of those affected by the wider impacts of malaria.
Required
-
Excellent interpersonal skills to build and maintain strong working relationships
-
Strong analytical skills and be able to use Excel confidently
-
A self-starter who is highly organised with the ability to work independently and manage working time effectively
-
Strong project management skills and comfort handling meetings with senior staff
-
Comfort in dealing with and learning about financial matters, willing to examine budgets in detail
-
At least four years work experience. The skills and potential of the candidate take priority over prior experience and we welcome applications from a range of backgrounds and experiences.
-
An interest in driving down malaria rates through procedure changes and the use of technology
-
Fluent English
Of interest (but not required)
-
French language ability
-
Experience working on projects based in Africa or in international development
-
Malaria knowledge or background in malaria prevention or other global health campaigns
Other role details
Reporting to: Operations Director
Location: Remote working within Africa/UK/Europe time zones (all the AMF team work remotely), with a preference for UK based. Please note that applications from outside these time zones will not be reviewed.
The cost of any co-working office space will be covered by AMF. For those living outside London, trips to London during the first three months are encouraged to spend time working with the Operations Director and AMF team.
Initial salary: £50,000 to £60,000
Note: the salary is based on a UK-based person and may be adjusted depending on location
Company contributed pension scheme
25 holiday days per year + bank holidays
This is a full-time role
Travel: travel to Africa will be expected. Trips are planned flexibly in discussion with the team. The number and duration will vary year on year and typically range from 5 to 10 weeks per year.
Applying
Applicants should submit their application at www. againstmalaria. com/hiring/202603/SeniorOps
Early applications are encouraged as we will be reviewing applications on an ongoing basis. The deadline for applications is 10Apr26.
The client requests no contact from agencies or media sales.
This is an exciting and flexible role for a passionate communicator that has a love for design work. Working closely with colleagues from around the country, you will show a ‘can-do’ attitude as you create and deliver strong marketing and communication materials for a variety of audiences. There is opportunity to help shape the work that we do and how we communicate – externally for our services but also internally, for our colleagues within Family Action.
Main Responsibilities:
· Supporting Family Action services and central functions with the creation and delivery of quality and accessible marketing and communication materials.
· Consistent strong delivery of design and brand compliancy, with first-class proofreading and copywriting skills.
· Communicating with colleagues to help ascertain need and develop campaigns, designs and briefs, and liaising with external suppliers to manage the production process.
· Supporting internal communications to deliver excellence, timely communications.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
You will be part of the Financial Accounting and Control team within the Finance department and will act as the dedicated Financial Accountant, preparing statutory financial reporting and managing the year-end process, for your 'lead clients'. Whilst you will have autonomy and be expected to be able to work independently, you will also work collaboratively with the rest of the Financial Accounting and Control team to develop a high-quality finance service to the NCIs, including best practice external reporting and a robust financial control environment.
You will act as a mentor to more junior members of the team, using your skills and experience to support the Financial Accounting Officers to develop core accounting skills to manage effective balance sheet control and period-end processes and to prepare and submit compliance reporting using accurate and appropriate financial information.
An effective communicator, you will be able to explain financial issues to non-finance staff and to help people to use financial information well. You will deliver relevant training and support across departments to help improve financial literacy and ensure compliance with relevant financial control procedures.
You will be someone who is always looking to improve processes and worker smarter, collaborating with your finance colleagues to drive best practice in everything we do. You will be a confident Excel user, able to use Excel to design and build financial statements and reports which can be quickly and easily produced.
This role is a 12-month fixed-term contract
RESPONSIBILITIES
Financial Accounting
Responsible for preparing the group and subsidiary financial, including:
- Setting, agreeing and managing the year end timetable and communication with internal and external stakeholders
- Updating the accounts template annually, including review accounting policies and ensuring compliance with relevant reporting legislation, regulatory requirements and best practice within the charity sector (including but not limited to UK GAAP and Charity SORP)
- Reviewing the year-end trial balance and analysing key variances with previous years to identify potential omissions or misstatements
- Managing the external audit process, including being the primary point of contact with the auditors in planning and delivering the audit, liaising with other members of staff in Finance and other departments to deliver the auditors' requirements, preparing schedules to support each note to the financial statements and providing explanations when requested
- Preparing the Board and Committee reporting to support the presentation of the Accounts and presenting draft accounts for review and sign-off on behalf of the trustees as necessary
- Working with Communication Department and design company to prepare financial statements in format to be signed and published
- Ensuring accounts are signed off and submitted to Companies House or Charity Commission on time
Internal controls and compliance
Responsible for ensuring all income and expenditure (including capital expenditure) is correctly accounted for within a robust control environment, including:
- Managing the delivery of a smooth, well-controlled and timely month-end and year-end close, supporting with the Financial Accounting Officers to develop and improve this in line with best-practice
- Working with the Financial Accounting Officers and Financial Processing team to maintain a strong financial control environment ensuring that monthly reconciliations, checks and reviews are done and compliance with the journals policy
- Managing the Chart of Accounts structure to ensure consistency of approach across the NCIs, ensuring any changes are appropriate before actioning them
- Working with the Finance team to improve processes and systems and promote efficient working practices with an appropriate control framework
- Supporting the Financial Accounting Officers to prepare and submit compliance reporting using accurate and appropriate financial information (e.g. Office of National Statistics returns, Charity Commission Annual Returns).
Technical advice and support
Responsible for providing support and guidance on financial accounting practices, issues and problems, including:
- Working with the Finance Business Partnering team to advise departments on appropriate accounting treatments for new and continuing activities
- Ensuring legacies are accurately recorded and recognised, including overseeing the liaison with executors as necessary
- Keeping up to date with best practice and developments in financial reporting and the charity sector and proactively managing personal and continuing professional development
- Providing financial training and support to non-finance colleagues as required, promoting financial literacy across the NCIs
Cashflow forecasting
Ensuring effective cash management for the NCIs, including the development of regular cash flow reporting as required by each entity, including:
- Overseeing the production of daily, weekly, monthly and annual cashflow forecasting and monitoring spreadsheets and active management of cash balances to maintain the liquidity of all the NCIs while optimising the funds available for investment
- Managing short-term investments and cash deposits, including identifying opportunities, producing relevant analysis and reporting, and ensuring compliance with treasury policies
- Arranging Pensions Board funding drawdowns from the Revolving Credit Facility, monitoring borrowing levels and managing requirements for the CHARM bonds
Other
- Acting as a mentor to the Financial Accounting Officers, helping them to identify opportunities to grow their skills, and supporting them through advice and training
- Collaborating with other members of the Financial Accounting and Control team to ensure the delivery of all statutory reporting and year end processes across the NCIs, providing support for other areas as necessary
- Providing support for projects within the Finance team (which could include for example, process improvement projects, system projects, implementation of new processes and solutions etc.)
- Developing excellent working relationships and clear communication with the Finance Business Partners, to ensure a consistent understanding of activities across the NCIs, and that this is reflected accurately in both statutory and management reporting
- Undertaking other ad hoc tasks as required to ensure the Finance team delivers to its customers
PERSON SPECIFICATION
Essential
Education:
- CCAB or equivalent professional accounting body qualification
Knowledge/Experience:
- Good technical financial accounting skills and thorough understanding of relevant accounting standards, including FRS 102 and Charities SORP
- Experience gained from working as a financial accountant or external auditor covering all aspects of statutory reporting for a large organisation
Skills & Abilities:
- Excellent IT skills, including advanced Excel and strong finance system skills, with a good understanding of data structures and chart of accounts optimisation
- Ability to manipulate data, analyse information, identify anomalies and extract pertinent information. Excellent attention to detail
- Well organised with an ability to work calmly and effectively under pressure
- Good communication and interpersonal skills both written and oral, able to communicate effectively with finance professionals, senior management and trustees, and non-accountants to achieve cooperation and results
- Proactive, self-motivated and enthusiastic
Circumstances:
Willingness to work in excess of contracted hours to ensure completion of deadlines
Desirable
- SAP experience
- Experience of working for a charity
Closing date for Applications is 31 March at 11:55 pm
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



We’re currently looking for a Senior Workplace Officer, offered on a fixed term basis of 12 months to help us deliver our mission. This a full-time position working 35 hours per week with flexible days that suit individual needs while delivering on business needs. This role will be mostly based in our London office with weekly flexibility where practical.
What’s it like working at the IOP?
The IOP is a friendly, inclusive, and ambitious organisation. Diversity and inclusion, being data led, and open approach are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance and dental insurance
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, in addition to floating bank holidays
- Flexible working opportunities
The Role
What will I be doing?
You’ll be responsible for a range of activities, including:
- Act as ‘the conductor’ of our rented office and meeting room spaces working with both internal and external stakeholders to provide consistently positive, welcoming, and inclusive experience.
- Directly line managing the receptionist and the AV technician, as well as oversee temporary or permanently based contractors to meet the building resourcing needs.
- Budget management inclusive of actuate recharging, invoicing external companies, and spending monitoring.
- Oversee the delivery of the front of house service and standards of the IOP staff office through supplier relationship management, maintaining stock levels, and effective logistics tracking.
- Ensure compliance and health and safety regulations, safeguarding requirements, security, alcohol licence requirements and any other relevant IOP policies.
Projects you may work on include:
- Being part of the organisation committees for all IOP events working closely with the departments involved.
- Review of our building revenue and how we can maximise this without conflicting with IOP operations.
- Space management and storage both onsite and externally.
Who will I work with?
You’ll work closely with a range of colleagues and stakeholders, including:
- Membership, Conferences, Science & Business Insights, Compliance, and CEO office IOP teams.
- Members and external partners who rent meeting room space or use our member facilities.
- Our tenants and serviced office companies.
Ideally, we hope you’ll apply if you bring:
Essential:
- Significant experience with organising events including using room booking systems, catering provisions and AV operational knowledge.
- Experience of line management and supplier management.
- Experience with budget management including invoices processing and raising.
- Experience of working with multiple internal and external stakeholders, ensuring expectation are met and communication is regular and clear.
- An IOSH Managing Safely certification or similar is essential.
- Be first aid and emergency marshal qualified is essential.
Nice to have:
- Working for charities to understand budget restrictions and be creative with solutions.
- Working within the rented meeting room space industry and with knowledge of marketing or price pitching.
- Hold an alcohol licence (please note they must be willing to hold one).
At the IOP, we know that great candidates don’t always tick every box. If your experience looks a little different, but you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, as long as the business needs are being met and that team connections are maintained.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organization we meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
The Key Information
· Location: London based, requiring two days per week at Society Building, 8 All Saints Street, London N1.
· Hours: Full-time, 35 hours per week.
· Salary: £85,000 per annum.
· Contract: Permanent.
· Interview process: Two stages totalling around 2 hours.
· Reporting to: Chief Influencing Officer.
About the Role
Shaping the national conversation
We're looking for someone to lead the communications and engagement at the heart of our mission-driven organisation.
As Associate Director of Communications and Engagement, you’ll shape the voice, narrative and public presence of the organisation – strengthening our authority, mobilising members and partners, and influencing the national conversation.
As a member of the senior leadership team, you’ll translate organisational strategy into high-impact communications, campaigns and stakeholder engagement that deliver measurable influence and momentum.
Why this role matters
In a rapidly changing political and social landscape, strong narrative leadership and engagement are critical.
In this role, you’ll:
· shape national conversations that affect the voluntary sector
· lead integrated campaigns that mobilise and inspire
· strengthen organisational reputation and influence
· translate strategy into compelling public engagement
· contribute at the highest level of organisational leadership.
This is a role for a confident, creative and politically astute leader who thrives at the intersection of strategy, storytelling and influence.
Why Join Us?
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
· 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
· five days’ volunteering leave (pro rata for part-time staff)
· enhanced pay for maternity/adoption leave
· generous employer pension contribution of up to 8.5% of salary
Find out more about the benefits of working at NCVO on our wbesite.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Head of Digital Communications
Reports to: Director of External Affairs and Youth Understanding
Salary: £67,800
Location: Central London or Hybrid*(see below)
Contract: 2-year fixed term contract
Closing date for applications: 12pm, Tuesday 7th April 2026
Interview dates: Week commencing 20th April 2026
About the Youth Endowment Fund (YEF)
All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope.
But it doesn’t have to be this way.
The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it.
Communications at YEF
The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we’re smart about using digital tools to reach a growing, diverse audience across society.
We need professionals working across our sectors — youth-workers, police officers, social workers, policymakers, headteachers, and more — to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity.
We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence.
We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling.
As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors — education, youth justice, youth sector, children’s services, policing, health — and mobilising a movement to keep children and young people safe.
Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content — from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention — and trust what we have to say.
You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act.
Key Responsibilities
- The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast.
- You will further develop YEF’s existing digital marketing strategy into a national campaign across 2026-2029 for mobilising the evidence to prevent violence affecting children and young people.
- You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer – to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content.
- You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF’s products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector.
- To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement — views, likes, comments and shares — online.
- To help secure and convert high-profile digital communications opportunities for the team in representing YEF’s work, including podcast and video placements.
- To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement.
About You
You are this sort of person:
- You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon.
- You get things done. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard.
- You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation’s audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate.
- You think big and adapt fast. You’re a strategic thinker who can see the big picture without losing sight of the detail. You’re logical, creative, and open to challenge – always testing and refining your ideas.
- You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen.
- You pay attention to what is happening in the world. You’re plugged into current affairs, technological trends and media conversations, particularly when it comes to British society.
- You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values.
You have:
- A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world.
- Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change.
- Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business.
- Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems.
- You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in.
- A track record of producing video – such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X.
You may have the following, but they are not necessary:
- A qualification in digital marketing.
- Past experience of using Salesforce for marketing campaigns.
- Experience of working in or close to one or more of our priority sectors: education, youth justice, youth sector, children’s services, policing and health.
- Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation
While it’s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.
It’s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
This position will require a DBS check to be performed, but a record is not a block to performing this role.
Hybrid Working Details
The office is based in Central London, but you don’t have to be. Those living in London and within the 32 London Boroughs are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV and a cover letter answering the specific questions below, along with the completed monitoring form, by clicking the "Apply for this" button by 12pm, Tuesday 7th April 2026.
Application Questions
- Why are you drawn to work at the Youth Endowment Fund and why do you care about our mission? (400 words max)
- Tell us about your experience of leading a digital communications team? (400 words max)
- Tell us about your experience of creating and implementing a digital strategy within an organisation to engage a large audience. Please be clear about how you measured your success? (400 words max)
Interview Process
Shortlisted candidates will be sent a technical task to complete before the interview. Interviews will take place from the week commencing 20th April 2026
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
- £1,000 professional development budget annually
- 28 days holiday plus Bank Holidays
- Employee Assistance Programme – 24hr phone line for free confidential support
- Volunteering days - 4 half days per year
- Death in service - 4 times annual salary
- Flexible hours. Core office hours 10am – 4pm
- Financial support including travel and hardship loans
- Employer contributed pension of 5%.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Across the UK, makers are building creative businesses, sustaining heritage skills, experimenting with materials and influencing design, art, architecture, sustainability, wellbeing & much more.
At the Crafts Council we champion craft and the people who make it.
As our work grows and the craft sector evolves, we’re looking for a Director of Marketing, Communications & Audiences to help shape how we tell the story of craft today.
This role will enable us to connect insight, develop narrative and grow influence — ensuring that what we learn from audiences, makers, members and partners helps shape how craft is represented nationally and internationally.
The Role
The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy.
We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence.
Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs:
· how we position craft nationally and internationally
· how we grow and engage our audiences
· how we strengthen our influence across the cultural and creative sectors
You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies.
We’re looking for someone who:
• Has significant experience leading marketing, communications or audience strategies
• Understands how cultural organisations build influence and public profile
• Is confident translating complex information into clear narrative and messaging
• Has strong experience with digital ecosystems, audience journeys and CRM insight
• Is collaborative, curious and comfortable working across organisational boundaries
• Brings a genuine interest in creativity, craft and the cultural sector
Why join us?
This is a rare opportunity to shape how a national cultural organisation listens to its audiences, understands its role and communicates its impact.
You will play a key role in strengthening the visibility and influence of craft — and the makers who shape our world.
We’re looking for someone who combines strategic thinking, strong marketing expertise and curiosity about the role creativity plays in society.
Someone who understands how cultural organisations build influence, bring people with them and tell stories that matter.
Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 – 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards.
A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role.
We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff.
Wednesday is a whole team office and gallery day when staff meetings take place.
Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to:
£39,000 - £42,000 gross per annum based on part-time working 3 days per week,
£52,000- £56,000 gross per annum based on part-time working 4 days per week.
Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.
Please provide a CV and covering letter including the following information:
Your interest in this position and working for us
Your relevant knowledge, skills and experience
Your interests, qualities and values
We will happily accept a recorded statement (video or audio) in place of a covering letter. Please see our website for further details.
•Deadline for applications: 12 noon Wednesday 15th of April 2026.
•In Person interviews: Week commencing Monday 27th of April 2026.
The client requests no contact from agencies or media sales.
