Specialist volunteer jobs in Carshalton, greater london

Do you have significant strategic leadership, operational management and budget management experience?

AFK is looking for a visible leader of our organisation to inspire and motivate the team through your presence and engagement. 

Context of Job
AFK is a national charity whose mission is to create opportunities for children and young people who are disabled or neurodiverse, to increase their independence, reach their individual potential and remove the barriers they face.
Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodivergent.
In response to this we offer bespoke employment skills training and organise work experience across North London. At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25.

Overall Job Purpose
The Chief Executive Officer will provide strategic leadership and operational management for the charity, working closely with the Board of Trustees to deliver our mission and ensure AFK's sustainability and growth. You will lead a team of around 30 staff and volunteers, managing an annual budget of approximately £2 million.
As the visible leader of the organisation, you'll inspire and motivate the team through your presence and engagement. You'll be responsible for building strong team relationships, providing hands-on support when required, and will demonstrate the charity's values in everything you do. By leading from the front and showing the commitment and passion that drives AFK forward, you'll create a culture where everyone is motivated to deliver their best work.

Working Conditions
The post is 35 hours a week, normally 9:00am to 5:00pm, Monday to Friday. The post holder may be expected to work some evenings and weekends as required by the job.
28 days annual leave will be given in addition to public holidays.
There is a TOIL policy.

Working Relationships
The CEO will maintain close working relationships across all levels of the organisation and with external stakeholders. You'll work collaboratively with a Board of eight trustees to drive the charity's strategy forward, providing regular updates and ensuring effective governance.
You'll line manage members of the Senior Management Team, ensuring a cohesive and effective leadership group.
Building and nurturing relationships with key funders, partners, and supporters will be essential to the role. You'll act as an ambassador for the charity with AFK’s stakeholders, representing our mission and impact. Developing strong networks within the sector and maintaining meaningful connections with service users will be vital to ensuring the charity remains responsive and relevant to those it serves.
You'll also build visible and accessible connections with the wider staff team through regular communication and engagement across the organisation.
Importantly, this is a hands-on leadership role with a direct portfolio responsibility. In addition to your organisational leadership duties, you will lead and manage one of our core functional areas, whether that is Service Delivery, Fundraising, or Finance and Operations. You'll bring your specialist expertise and people management skills to this area, taking ownership of its performance and development.
This means the CEO role combines strategic leadership of the whole organisation with active, day-to-day accountability for a defined part of it.
AFK is a successful charity with well-established processes and an experienced team, meaning you'll be well supported to fulfil both dimensions of this role effectively.

Interview Schedule
First round of interviews will be held by mid June
Second round to be confirmed

For a full job decription, please sign into your CharityJob candidate account to access this attachment.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Coordinator to play a pivotal role in our Housing Service in Hackney and Tower Hamlets

Sounds great, what will I be doing?

Step into a role where your work directly shapes the safety, stability and wellbeing of people rebuilding their lives after domestic abuse. As a Housing Coordinator with Hestia, you'll be at the heart of our mission to provide Safety, Hope and Purpose. You'll oversee the day‑to‑day running of our refuge buildings, ensuring they are welcoming, secure and aligned with our psychologically informed PIPE standards. Working closely with our dedicated refuge teams, you'll make sure every resident arrives to a safe environment, every repair is actioned, and every building reflects the dignity and respect our service users deserve. This is a dynamic, hands‑on role where no two days look the same. You'll lead on health and safety, contractor coordination, and the smooth running of multiple sites, all while building positive relationships with neighbours, local partners and the wider community. If you're collaborative, organised, and motivated by meaningful work, this is your chance to make a real impact. Join us and help ensure our refuge's remain safe, supportive spaces where people can begin their journey toward independence.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong foundation of skills, experience and personal qualities that enable you to thrive in a busy, people‑focused housing environment. You will have a good standard of general education or equivalent experience, strong written and verbal communication skills, and the confidence to use computer‑based systems to record work accurately. You will draw on your experience in housing settings, your understanding of safeguarding, and your knowledge of health and safety within supported accommodation. With solid IT skills, the ability to analyse financial information, and basic maintenance abilities, you will approach challenges with initiative, accountability and a commitment to high standards. Whether you already hold a CIH Level 3 qualification or are working towards it, you will be eager to continue developing professionally.

You will be someone who works sensitively and respectfully with service users, building trust and maintaining dignity, choice and control at all times. Your strong interpersonal skills will help you form effective relationships with colleagues, contractors and external partners, while your excellent time management will support you to work independently across multiple sites. You will be self‑motivated, reliable and confident travelling between buildings, engaging with residents and contributing positively to a multidisciplinary team. Above all, you will be committed to equality, inclusion and delivering safe, high‑quality housing for those who need it most.

This post is open to female applicants only, as permitted under the Equality Act 2010 (Schedule 9, Part 1).

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held between 22nd - 25th June

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Please note: We have two part-time roles available, one based in Croydon and one based in Merton

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for full time and part time Housing Coordinators to play a pivotal role in our Housing Service in Croydon and Merton

Sounds great, what will I be doing?

Step into a role where your work directly shapes the safety, stability and wellbeing of people rebuilding their lives after domestic abuse. As a Housing Coordinator with Hestia, you'll be at the heart of our mission to provide Safety, Hope and Purpose. You'll oversee the day‑to‑day running of our refuge buildings, ensuring they are welcoming, secure and aligned with our psychologically informed PIPE standards. Working closely with our dedicated refuge teams, you'll make sure every resident arrives to a safe environment, every repair is actioned, and every building reflects the dignity and respect our service users deserve. This is a dynamic, hands‑on role where no two days look the same. You'll lead on health and safety, contractor coordination, and the smooth running of multiple sites, all while building positive relationships with neighbours, local partners and the wider community. If you're collaborative, organised, and motivated by meaningful work, this is your chance to make a real impact. Join us and help ensure our refuges remain safe, supportive spaces where people can begin their journey toward independence.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong foundation of skills, experience and personal qualities that enable you to thrive in a busy, people‑focused housing environment. You will have a good standard of general education or equivalent experience, strong written and verbal communication skills, and the confidence to use computer‑based systems to record work accurately. You will draw on your experience in housing settings, your understanding of safeguarding, and your knowledge of health and safety within supported accommodation. With solid IT skills, the ability to analyse financial information, and basic maintenance abilities, you will approach challenges with initiative, accountability and a commitment to high standards. Whether you already hold a CIH Level 3 qualification or are working towards it, you will be eager to continue developing professionally.

You will be someone who works sensitively and respectfully with service users, building trust and maintaining dignity, choice and control at all times. Your strong interpersonal skills will help you form effective relationships with colleagues, contractors and external partners, while your excellent time management will support you to work independently across multiple sites. You will be self‑motivated, reliable and confident travelling between buildings, engaging with residents and contributing positively to a multidisciplinary team. Above all, you will be committed to equality, inclusion and delivering safe, high‑quality housing for those who need it most.

This post is open to female applicants only, as permitted under the Equality Act 2010 (Schedule 9, Part 1).

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held between 22nd - 25th June

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Please note: we have one full‑time position based in Brent (39 hours per week) and one part‑time position based in Ealing (30 hours per week).

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for full time and part time Housing Coordinators to play a pivotal role in our Housing Service in Ealing and Brent 

Sounds great, what will I be doing?

Step into a role where your work directly shapes the safety, stability and wellbeing of people rebuilding their lives after domestic abuse. As a Housing Coordinator with Hestia, you'll be at the heart of our mission to provide Safety, Hope and Purpose. You'll oversee the day‑to‑day running of our refuge buildings, ensuring they are welcoming, secure and aligned with our psychologically informed PIPE standards. Working closely with our dedicated refuge teams, you'll make sure every resident arrives to a safe environment, every repair is actioned, and every building reflects the dignity and respect our service users deserve. This is a dynamic, hands‑on role where no two days look the same. You'll lead on health and safety, contractor coordination, and the smooth running of multiple sites, all while building positive relationships with neighbours, local partners and the wider community. If you're collaborative, organised, and motivated by meaningful work, this is your chance to make a real impact. Join us and help ensure our refuges remain safe, supportive spaces where people can begin their journey toward independence.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong foundation of skills, experience and personal qualities that enable you to thrive in a busy, people‑focused housing environment. You will have a good standard of general education or equivalent experience, strong written and verbal communication skills, and the confidence to use computer‑based systems to record work accurately. You will draw on your experience in housing settings, your understanding of safeguarding, and your knowledge of health and safety within supported accommodation. With solid IT skills, the ability to analyse financial information, and basic maintenance abilities, you will approach challenges with initiative, accountability and a commitment to high standards. Whether you already hold a CIH Level 3 qualification or are working towards it, you will be eager to continue developing professionally.

You will be someone who works sensitively and respectfully with service users, building trust and maintaining dignity, choice and control at all times. Your strong interpersonal skills will help you form effective relationships with colleagues, contractors and external partners, while your excellent time management will support you to work independently across multiple sites. You will be self‑motivated, reliable and confident travelling between buildings, engaging with residents and contributing positively to a multidisciplinary team. Above all, you will be committed to equality, inclusion and delivering safe, high‑quality housing for those who need it most.

This post is open to female applicants only, as permitted under the Equality Act 2010 (Schedule 9, Part 1).

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held between 22nd - 25th June

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

£36,250 - £42,500 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for an ambitious fundraiser to join our Philanthropy team, capitalising on recent growth and with the chance to really make your mark. Your role is to engage influential and high-profile individuals and Trusts in the UK, connecting them to the difference they can make to thousands of men facing prostate cancer. You’ll lead on our established high value giving club, ‘The Pioneers’, and be creative with developing and growing membership and income for this product.

Providing the highest level of stewardship, you’ll ensure existing and new supporters feel valued, inspiring them to make five and six figure gifts, which will significantly improve the lives of men facing prostate cancer and their families. You’ll also harness the support of our enthusiastic and influential Trustees, Senior Volunteers and Leadership Team, involving them when appropriate.

As a Philanthropy team, we work hard to support and motivate each other. We’re inclusive, enthusiastic, open, helpful and driven. We’re looking for someone who shares our passion to achieve success and work collaboratively to bring about the urgent change needed for men.

What we want from you

You’ll bring strong experience within a philanthropy fundraising environment, including a solid understanding of solicitation stages and effective engagement techniques. You’ll have a proven track record of securing five-figure gifts and ideally experience working with major donors and/or trusts, with the credibility and confidence to build lasting relationships with high-net-worth individuals, trustees and senior stakeholders.

A natural collaborator, you’ll combine a strong team ethic with the flexibility and drive needed to achieve ambitious targets. You’ll be an excellent communicator, with the influencing and negotiation skills to engage a wide range of internal and external stakeholders at all levels.

Highly organised and comfortable managing competing priorities, you’ll be able to balance the stewardship of existing supporters with the cultivation of new prospects. You’ll be comfortable working both strategically and in detail, from shaping individual engagement plans to supporting the growth of giving clubs or membership schemes as a key driver of future income and impact so we can save more men’s lives. 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.

The closing date is Sunday 7th June 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 22nd June 2026. We’re expecting the interviews for this role to be held online and will be a two-stage process.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: 12months fixed term – parental leave cover

Hours: 21 hours per week

Location: Based in Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG

About the role

As a Coach in the Structured Coaching Team, you will be the lead worker for people who engage well with the service and are able to work with you to develop and follow a personalised plan to end their homelessness. You will work collaboratively across departments to support Crisis' mission to end homelessness by delivering services that are person-centred, sensitive and responsive to the diverse needs of Crisis Members. You will understand and promote the importance of evidencing our impact in preventing and ending homelessness. Also evidencing the barriers faced by members to directly inform our Policy and Campaigns strategies, using the Crisis Member Achievement and Progression System (MAPS) and case management standards.

About you

You will as part of the Crisis team, make and maintain collaborative, consistent relationships with our members, staff, volunteers and other organisations.

You will have:

• Knowledge of relevant sector, e.g., housing, homelessness, and welfare legislation.
• An understanding of psychologically informed approaches when working with people who have experienced complex trauma and marginalised individuals.

• Effectively manage your own workload, including a varied caseload, with excellent organisational skills and the ability to manage conflicting priorities, exercise judgment under pressure and balance competing demands.
• An understanding of the importance of protecting an individual’s personal and sensitive data when working with someone’s information.
• Excellent communication skills, spoken and written, including the ability to promote Crisis’ services to a wide variety of audiences.
• Knowledge and experience of safeguarding and commitment to act in compliance with safeguarding policy and procedures.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 31st May 2026

Interviews will be held on Monday 15th June 2026 at Crisis Skylight Croydon, 12 Surrey Street, CR0 1RG

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 18 women who have experienced homelessness and multiple disadvantage.  The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation.

In this role, you will provide support to all the women, including running co-designed activities and accompanying women to appointments. You will work closely with Specialist Support Workers who manage individual resident support and safety plans. You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.

The post holder will undertake 8-hour shifts on a 7-day rota, covering the hours 07:45 am to 20:15 pm. Please be aware that the building has several floors and no lifts.

Salary: £30,722
Closing Date: Monday 8th June
Interview Date: Tuesday 16th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Do you have a passion for God's mission in London?
Do you have a heart for those least likely to hear the gospel - and a gift for connecting with them?
Could you come alongside local churches to engage, envision and equip them to reach more Londoners with the life-changing news of Jesus?

At London City Mission, we estimate that one in two Londoners, that’s roughly 4.5 million people, are unlikely to hear the gospel in their lifetime. For many of these people, their everyday experience will be one of rejection or helplessness and their cultural and religious background may mean they are least likely to hear the gospel. It’s clear throughout the Bible that God has a heart for people who are marginalised and overlooked. And tragically, it’s often in London’s most deprived communities that people are least likely to hear the invitation to repentance and eternal hope in Jesus.

At London City Mission, we are partnering with churches who have a growing passion for reaching out to the communities around them, but who need equipping and building up for this crucial work. Our aim over the next five years is to see 150 new missional teams established in churches across London. These missional teams are groups of church members who take responsibility for a ministry to a community who may not otherwise hear about Jesus, are affirmed and publicly supported by the church leadership, pray for each other and for the people they want to invite to follow Christ, using their different gifts regularly to reach people who are part of this community. We pray that, together by 2029, these teams will be part of 25,000 gospel conversations within communities where Jesus Christ isn't known. The Missionary role is, therefore, a Church mobilisation role.

We are seeking candidates for a Missionary role who have a passion for sharing the good news of Jesus with specific groups of Londoners, and who can also come alongside churches to train and inspire Christian believers to reach their local communities with the hope of the gospel.

The successful candidate will minister in – but not restricted to - the following locations:

• Camden and Islington team with a specialist focus on Diaspora churches and groups with an interest in Homeless and Marginalised.
• Haringey and Enfield team with a specialist focus on Children, Youth and Schools.
• Pan-London Prisons and Resettlement team with a focus on supporting prison leavers in the community.

We welcome applications from all suitably qualified candidates. We are committed to building diverse and balanced teams.

The successful applicants will have experience of outreach amongst the neediest groups in our society but will also understand the church landscape in London and be able to inspire those in London churches to get involved in outreach. They will work in missional teams to equip church volunteers for outreach where the most need is in their communities, drawing upon their particular experience when required. They will also need to be able to raise ministry personal support, including a target financial support as well as prayer supporters for the work of the Mission through personal and church partnership networks.

We will help train, develop and support you in your role through our professional and established Training team, your line manager and other colleagues. Our heart is to help you be the best that you can be in your role and to help you develop further in your missional and evangelism skills.

This position is a full-time, permanent appointment. Starting salary is £22,546 per annum plus £1,200 per month housing allowance (taxable). Mission housing will be discussed with successful candidates after probation. We also provide a generous employer contribution to a group pension scheme. Targets for personal financial support will be £10,500 for the year 2026.

There is an occupational requirement that the persons appointed be an evangelical Christian. Occupational Requirement provision of the Equality Act 2010 applies. The appointed candidate will be required to undertake an enhanced DBS check.

To apply you must complete the application form.

Closing date for applications: Wednesday 3rd June 2026 at 12 noon.

First Stage interviews will be held on Wednesday 17th June 2026. Shortlisted candidates will need to be available on this date from 9am and may be needed for the full day, depending on scheduling.

Candidates who are successful at the first stage will then be invited for a second stage interview – dates will be confirmed in due course.

Our clear preference is to appoint a Missionary. However, if we find a candidate who has some real strengths and clear potential to grow into a Missionary but is not yet ready then we may consider appointing at the more junior Mission Catalyst grade (which is a non-housed role). 

Please note: we have one full‑time position based in Wandsworth (39 hours per week) and one part‑time position based in Richmond (21 hours per week).

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for full time and part time Housing Coordinators to play a pivotal role in our Housing Service in Richmond and Wandsworth 

Sounds great, what will I be doing?

Step into a role where your work directly shapes the safety, stability and wellbeing of people rebuilding their lives after domestic abuse. As a Housing Coordinator with Hestia, you'll be at the heart of our mission to provide Safety, Hope and Purpose. You'll oversee the day‑to‑day running of our refuge buildings, ensuring they are welcoming, secure and aligned with our psychologically informed PIPE standards. Working closely with our dedicated refuge teams, you'll make sure every resident arrives to a safe environment, every repair is actioned, and every building reflects the dignity and respect our service users deserve. This is a dynamic, hands‑on role where no two days look the same. You'll lead on health and safety, contractor coordination, and the smooth running of multiple sites, all while building positive relationships with neighbours, local partners and the wider community. If you're collaborative, organised, and motivated by meaningful work, this is your chance to make a real impact. Join us and help ensure our refuges remain safe, supportive spaces where people can begin their journey toward independence.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a strong foundation of skills, experience and personal qualities that enable you to thrive in a busy, people‑focused housing environment. You will have a good standard of general education or equivalent experience, strong written and verbal communication skills, and the confidence to use computer‑based systems to record work accurately. You will draw on your experience in housing settings, your understanding of safeguarding, and your knowledge of health and safety within supported accommodation. With solid IT skills, the ability to analyse financial information, and basic maintenance abilities, you will approach challenges with initiative, accountability and a commitment to high standards. Whether you already hold a CIH Level 3 qualification or are working towards it, you will be eager to continue developing professionally.

You will be someone who works sensitively and respectfully with service users, building trust and maintaining dignity, choice and control at all times. Your strong interpersonal skills will help you form effective relationships with colleagues, contractors and external partners, while your excellent time management will support you to work independently across multiple sites. You will be self‑motivated, reliable and confident travelling between buildings, engaging with residents and contributing positively to a multidisciplinary team. Above all, you will be committed to equality, inclusion and delivering safe, high‑quality housing for those who need it most.

This post is open to female applicants only, as permitted under the Equality Act 2010 (Schedule 9, Part 1).

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Interviews will be held between 22nd - 25th June

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Do you have a passion for God’s mission in London? 
Do you have a heart for people who are least likely to hear the gospel?   
Do you love helping other Christians to share their faith with greater confidence and to make mission happen in practical ways?

At London City Mission, we want to see Jesus Christ known in every community across London. To do this we develop partnerships with churches, often in communities where people are least likely to hear the gospel. Our teams aim to help churches develop greater confidence and effectiveness in their mission to reach their own local communities. We are now looking for a Mission Catalyst to join us to be involved in this vital work, and to help mission happen through local churches in our diverse city. We will train, develop and support you to help you build on what you already bring, so that you can be the best you can be in your role, and help you develop further your own missional skills and experience.

This city is home to people whose everyday experience can be one of rejection and helplessness or who come from diverse cultural and religious backgrounds where they have no friend who can share the gospel or take them to church. Our vision is to see both churches and individuals equipped and empowered to reach the communities around them. This means equipping and mobilising churches to be more intentional and effective in their mission.

In the Mission Catalyst role, you will work as part of our teams to:

• Collaborate with and equip churches in evangelism to those who are marginalised or least likely to hear the gospel in their local area
• Contribute to the development of sustainable, structured, innovative missional teams in local churches
• Do mission research and mapping of the mission needs and opportunities in a local area
• Contribute to networking with churches in a local area by, for example, building a list of churches and connecting them with the right LCM colleagues with a view to mission partnership.

All Mission Catalysts will join us for an initial Activation Year. In this year our professional and established internal training team and your line manager and others, will train, develop and support you in your role so that you develop your own missional skills and evangelism experience. An onward and permanent career pathway at London City Mission will be available to you as you come to the end of the Activation Year, for you to continue your work in mobilising churches for mission and receive further training and development.

The successful candidates will minister in – but not restricted to - the following locations:

• Harrow and North Brent team with a specialist focus on Diaspora churches and groups and an interest in Islam and Other Religions. We are seeking someone whose passion and experience is oriented towards engaging with Hindu communities.
• Lambeth and Wandsworth team with a specialist focus on Children, Youth and Schools. We are seeking someone with a passion for schools ministry and the patience to build relationships in this setting.
• Newham, Redbridge and Waltham Forest team with a specialist focus on Islam and Other Religions. We are seeking someone with cross‑cultural mission experience, particularly in working with South Asian communities or other faith contexts.

You would be joining LCM at an exciting time as we take forward our new five-year strategy. Our aim over the next five years is to see 150 new missional teams established in churches across London. These missional teams are groups of church members who “own” outreach to a particular group, are recognised by the leadership, and pray for each other, using their varied gifts regularly to minister to that group. We pray that, together by 2029, these teams will be part of 25,000 gospel conversations within communities where Jesus Christ isn't known.

Our Mission Catalysts are wholly committed followers of Jesus who bring their passion and skills to contribute to the work of our teams, helping to research the mission needs of an area, supporting networking with churches, helping to train and equip church volunteers in practical evangelism, or helping churches develop their mission work. Successful candidates will be able to prove their ability to contribute to our field teams in these ways.

There is an occupational requirement that the people appointed to these roles will be evangelical Christians. The Occupational Requirement provision of the Equality Act 2010 applies. The appointed candidates will be required to undertake a DBS check.

This role is a full-time, fixed-term appointment for one year with the opportunity for progression into a permanent role within the first year.

Salary: £30,784 per annum.

Closing date for applications: Wednesday 3rd June 2026 at 12 noon.

First Stage interviews will be held on Wednesday 17th June 2026. Shortlisted candidates will need to be available on this date from 9am and may be needed for the full day, depending on scheduling.

Position: Policy and Public Affairs Officer (Scotland)
Hours: Full-time, 35 hours a per-week
Contract: Permanent
Location: Home Based in Scotland
Salary: Starting from £26,384 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You will start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for an enthusiastic and talented policy and public affairs professional to join our team. You should have experience of working to develop policy and have the ability to communicate our position to a wide range of audiences across Scotland.

In this exciting role you will work with the MS community to influence change in public policy, continuing to make the case for improvements in the treatment, care and support of people affected by MS.

This is a fantastic opportunity for someone who understands the political and policy environment in Scotland, who has experience in external facing influencing roles, who is outcome-focused and delivers tangible results. The successful candidate will work closely with the MS community, the Scottish Policy and Communications team as well as key external partners such as MSPs and their teams.

Closing date for applications: 9:00 on Monday 1st of June

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Position: Senior Campaigns Officer
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: London N4 office with flexibility to work remotely
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This is an exciting time to be joining the MS Society’s campaigns team. We’re leading significant work on Personal Independence Payment (PIP) and the Timms Review, alongside developing campaigning to improve neurological healthcare through our call for a Modern Service Framework. With our new organisational strategy now underway, it’s a great moment to join the team as we look to take our influencing and campaigning work to the next level.

Whether it’s about making sure people access ground-breaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you will be working directly on campaigns to empower, inspire and mobilise our community to become change-makers.

Do you want to craft digital campaigns that hit the right note, emails that pack a punch, and bring energy and creativity to our campaigning? Are you keen to join a team where we will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in our campaigns and develop activities to embed co-production throughout our work?

Closing date for applications: 9:00 am on Monday 15 June 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

ROOTED FINANCE

Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone.

The people we work with come from all walks of life and so do we.

We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment.

Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth.

We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly.

You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey.

You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.

The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer.

JOB DESCRIPTION

Job : Title Money Guidance Officer

Salary: £28,000

Hours: 35 Hours per week 

Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs 

Contract: Permanent/Fixed Term (subject to funding) 

Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands.

Purpose of the Job

Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services.

RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings.

You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required.

The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager.

Training and development

Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members.

Reporting

The post holder will report directly to the Advice Manager of Rooted Finance

Role Requirements

This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services.

Key functions and impact of the role will include;

Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support.

Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services.

Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need.

Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services.

Duties & Responsibilities: The main duties will include

1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals.

2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems

3. Working closely with advisers to support their more vulnerable clients

4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience.

5. Increasing the visibility and awareness of the advice services through external events and roadshows

6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support.

7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice. 

8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions

9. Working with, and recruiting clients to, our Lived Experience Steering Committee

10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service

11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion.

12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner.

13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner

14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project

15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times.

16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM.

17. Work to an agreed work-plan, meeting targets on time and all required KPI

18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team.

19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies.

20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard

21. Ensure data protections regulations are adhered to and office procedures followed

22. Abide by all Health & Safety at Work Act procedures

23. Adhere to policy and procedures around safeguarding vulnerable adults at risk

24. Demonstrable understanding and application of the provisions of GDPR

25. Behave in a professional manner at all times

26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity.

Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team.

PERSON SPECIFICATIONS

Qualification 

Desirable: Educated to a degree standard or equivalent. 

Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development 

Skills

Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion.

Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Experience 

Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members)

Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied)

OTHER:

This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.

Project Manager – Community One-to-One Advocacy

We are seeking an experienced and motivated Project Manager to lead the delivery of our Community One-to-One Advocacy project across the Royal Borough of Greenwich. The successful candidate will oversee project delivery, staff management, community engagement, partnerships, compliance, and monitoring to ensure high-quality, inclusive, and person-centred advocacy services.

Key Responsibilities

• Lead and coordinate the day-to-day delivery and development of the advocacy project.
• Work closely with the CEO on project implementation, reporting, evaluation, and risk management.
• Line manage staff, consultants, and volunteers, providing supervision, training, and development support.
• Build strong partnerships with local authorities, community organisations, and stakeholders across Greenwich.
• Ensure compliance with safeguarding, GDPR, health & safety, equality, and organisational policies.
• Oversee project monitoring, data collection, reporting, and operational systems including Microsoft 365 and referral processes.
• Support outreach, volunteering, and community engagement activities to ensure services are accessible and inclusive.
• Represent the organisation at meetings, forums, and networking events.

About You

You will have:

• Experience managing community, advocacy, or charity projects.
• Strong leadership, organisational, and partnership-building skills.
• Knowledge of safeguarding, governance, and compliance requirements.
• Experience supervising staff and supporting workforce development.
• Excellent communication, reporting, and problem-solving abilities.
• Commitment to equality, inclusion, and person-centred practice.

This is an exciting opportunity to make a meaningful difference within the local community and help shape inclusive advocacy services across Greenwich.