Supporter experience manager jobs in Hartlepool, england

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

About Us
The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty) The Association is a charity and non-profit membership organisation. The team advocates, communicates and fosters collaborative action which supports the UK’s network of National Landscapes to be as effective as possible. We champion the interests of National Landscapes with governments and coordinate the delivery of national projects.

About the Role
As Head of Partnerships and Fundraising, you will lead the development and delivery of an ambitious income generation and partnership strategy for the National Landscapes Association. This is a pivotal senior role, focused on securing and growing diverse funding streams, including corporate partnerships, philanthropy, grants and strategic collaborations to support the long-term resilience of the organisation and the wider National Landscapes network.

You will drive new business, negotiate high-value partnerships and oversee a strong pipeline of opportunities, while leading and supporting a high-performing Development Team. Working closely with the Chief Executive, Board and key partners, you will operate at a strategic level, shaping propositions, building influential relationships and positioning National Landscapes as a compelling investment opportunity within the environmental and nature-based solutions space.

Key Responsibilities

• Income generation & strategy: Lead the development and delivery of an ambitious income diversification strategy, identifying and securing funding from corporate partnerships, philanthropy, grants and strategic collaborations.
• New business development: Drive the full partnership lifecycle from prospect identification and relationship building through to proposal development, negotiation and deal closure for high-value opportunities.
• Partnership development & stewardship: Build and maintain strong, trusted relationships with funders and partners, ensuring high-quality account management and delivery against agreed outcomes.
• Team leadership & performance: Lead and support the Development Team, setting clear objectives, fostering a positive team culture, and ensuring delivery against income targets and pipeline goals.
• Strategic positioning & influence: Work with the Chief Executive and Board to shape compelling partnership propositions, represent the organisation externally, and position National Landscapes as a leading partner for investment in nature.
• Governance, reporting & insight: Ensure robust pipeline management, forecasting and reporting, while maintaining oversight of legal, financial and reputational considerations across partnerships.

See the role description for more information.

Why Join Us?
At the National Landscapes Association, you’ll be part of a passionate and forward-thinking team making a meaningful impact. You’ll gain exposure to a wide range of high-profile policy issues, work alongside experts across the UK, and help shape the future of our most valued landscapes.

Seeking a person with a strong understanding of the UK Parliament and  how parliamentary processes can be used to support campaigning.

Job description

• Lead parliamentary engagement for the organisation, ensuring MPs and peers are briefed effectively and engaged at the right moments.
• Identify and engage the most relevant MPs, peers and parliamentary staff on key issues, reports, parliamentary moments and campaign activity
• Draft and circulate high-quality parliamentary briefings, email updates and other materials for MPs, peers and parliamentary staff
• Organise meetings with MPs, peers, advisers and parliamentary staff, including preparing agendas, briefings and follow-up actions
• Monitor parliamentary developments, including debates, questions, statements, select committee activity and relevant legislation, and advise colleagues on opportunities for engagement
• Support the planning and delivery of parliamentary events, roundtables, receptions and campaign actions
• Maintain accurate records of parliamentary contacts, engagement and follow-up
• Investigate the possibility of forming an APPG on the implementation of Covid Inquiry Recommendations with a suitable Member of Parliament as the chair.
• Support the development and delivery of campaign activity that advances the organisation’s objectives.
• Contribute to campaign planning around major reports, anniversaries, parliamentary moments and external developments
• Assist with drafting campaign materials, including action briefings, supporter emails, event materials and other public-facing content as needed
• Assist with press and media work where required, including drafting press releases, statements, media briefings and ops notes
• Assist with drafting clear and sensitive communications for members and supporters where needed
• Attend campaign activities where required, including meetings and events
• Work flexibly across a small team and support colleagues in different areas of work where needed

Person specification

Essential

• Strong understanding of the UK Parliament and how parliamentary processes can be used to support campaigning
• Experience of engaging effectively with MPs, peers and parliamentary staff
• Experience of drafting clear, persuasive briefings and other written materials for political or policy audiences
• Understanding of how to monitor parliamentary activity and translate it into practical next steps
• Excellent written and verbal communication skills
• Ability to prioritise a heavy workload and work to tight deadlines
• Ability to handle external engagement quickly, professionally and sensitively
• Ability to work both independently and collaboratively in a small team
• Willingness to work some evenings and weekends as required
• Knowledge of, and interest in, current affairs and public policy
• Flexible and willing to contribute across different areas of work in a small team
• Personal belief in and support for the aims of Covid-19 Bereaved Families for Justice UK

Desirable

• Experience of working in a parliamentary, political, campaigning or policy environment
• Experience of supporting parliamentary events, briefings or stakeholder engagement activity
• Experience of working across campaigning, communications and policy in a small team

Covid-19 has affected us all, but some communities were disproportionately impacted, including Black, Asian and minoritised ethnic communities and disabled people, so we particularly welcome and encourage applications from candidates from those backgrounds. 

Please submit your CV and a covering letter explaining how you meet the essential criteria for this role.

This is an exciting opportunity for a dynamic, motivated, and passionate individual who will enjoy working in a community engagement role to support the charity to achieve their mission.

You will be responsible for establishing an effective regional community engagement in the north of England region to develop and grow communications with donors and supporters.

The role is home based with travel in the region.

The Charity
You would be joining a supportive and welcoming team at a well established global social welfare charity, offering 28 days leave per annum FTE plus bank and statutory holidays, along with a competitive pension scheme (up to 6% matching contributions).

The Role
Develop a programme of engagement with parishes and schools in the North of England.
Maximise parish support for the charity in the North of England
Support all fundraising and communications activity in the North of England
Lead on the recruitment, support and motivation of a network of parish contacts in the North of England
Foster positive relationships with colleges and schools.

The Candidate
Proven experience in community engagement, volunteer coordination, or supporter development.
Experience building positive relationships with clergy, parish communities, schools, or other community groups.
Track record of organising and delivering fundraising, awareness-raising, or community events.
Desirable
Experience working within a faith-based, charitable, or membership organisation.
Familiarity with the structures of the Catholic Church and experience engaging with Catholic parishes, schools, and community groups.
Experience in developing and growing volunteer networks or community-based fundraising initiatives.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Department: COO’s Office
Contract type: Permanent
Salary: Up to £115,000 per annum
Location: Home Based (UK wide travel as required)
Reports To: Chief Executive and Council Chair

The National Fire Chiefs Council (NFCC) is seeking a Chief Operating Officer to help lead the organisation through the next phase of its development. Reporting to the Chief Executive and Council Chair, Phil Garrigan, and working closely with the Board of Trustees, the COO will play a critical role in driving organisational transformation and delivery. This will ensure NFCC is well positioned to achieve its ambitious new three-year strategy and delivery plan, including preparations for the proposed College of Fire and Rescue in 2029.

This is an exciting opportunity to join a professional, responsive and agile organisation that is focused on making a real difference to public safety.

NFCC is a charity and membership organisation dedicated to making communities safer by providing national leadership, coordination and professional expertise across UK fire and rescue services. Working at NFCC offers a unique opportunity to contribute directly to public safety, national resilience and the continuous improvement of an essential public service.

Operating at the intersection of operational practice, policy, assurance and system leadership, NFCC supports fire and rescue services to collaborate effectively, respond to complex and emerging risks, and maintain the highest professional standards. We work closely with government, regulators, emergency service partners and sector stakeholders to ensure that the collective voice of fire and rescue leaders is influential, credible and evidence-led.

As a values-driven organisation and registered charity, NFCC is committed to ethical leadership, transparency and public benefit. We foster a culture that is inclusive, collaborative and rooted in service to communities. Our people are trusted professionals, empowered to lead, innovate and deliver meaningful impact, supported by robust governance, assurance and accountability frameworks.

NFCC is a modern, agile organisation with a fully remote workforce. This enables us to attract and retain talented individuals from diverse professional backgrounds, while supporting flexible, inclusive and high-performing ways of working. We place strong emphasis on wellbeing, professional development and continuous learning, recognising that our effectiveness depends on the capability, integrity and commitment of our people.

Joining NFCC means working on issues of national significance, influencing the future of fire and rescue services, and helping to strengthen the resilience and safety of the communities we serve. If you are motivated by public service and professional excellence, have a strong focus on delivery and impact, and bring experience in leading business transformation and organisational change, this role offers a challenging and rewarding opportunity to operate at the highest level of leadership.

The Selection Process

How to apply:

If you are interested in this role and think you have the skills and experience we need, please do look at the Job description on the NFCC website.

Candidates are invited to submit their CV and a covering letter setting out how they can meet the requirements set out in the job description. Please email this to the Recruitment mailbox (details found on the NFCC Website) by 23rd April 2026.

Tests for shortlisted candidates are likely to be Week commencing 4th May 2026

Interviews taking place on the 18th & 19th May 2026

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

Prospectus are delighted to be supporting our client with the recruitment of the Social Media Lead.  Reporting into the Head of Marketing and Digital, this critical role translates the organisation's mission into action, turning strategic priorities into clear, engaging, and audience-focused campaigns, and ensuring audiences are guided and supported every step of the way.

This exciting role owns the social media strategy end to end, developing and delivering creative, insight-led campaigns across our public channels including Facebook, Instagram, LinkedIn, TikTok and YouTube. Taking the lead in shaping and growing the organisation's social media presence and transforming media channels into powerful platforms for brand awareness, audience growth, engagement and lead generation, all helping to extend  reach, impact and income.

The successful candidate will be exploring new and emerging platforms, ensuring that the SM approach stays innovative and aligned with organisational goals.  It’s a given that you will be constantly tuned in to trends, conversations and opportunities across the bereavement sector and beyond, you’ll spot moments where the organisation can show up, speak out and lead with confidence. Through compelling, original content, you’ll make impact feel unmissable, amplifying the the organisation's voice and centering the lived experiences of bereaved children, young people, parents and the adults who support them.

To apply please submit your CV only in the first instance. You may also be asked to complete a supporting statement if you do progress further in the recruitment process.
 
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

International Digital Marketing Coordinator (French Speaking)

Position Objective

To support digital campaigning and email marketing across PETA international entities, with a particular focus on PETA France. This role is ideal for a fluent French speaker with hands-on digital marketing experience and a strong interest in animal liberation campaigns.

Term of Employment:

Full-time, 12-month fixed term contract (with hope to extend)

Location:

Remote in mainland UK

Salary:

£31,000 - £35,000

Reports to:

Associate Director of International Digital Strategy

Primary Responsibilities and Duties

• Support PETA France email marketing for the programmes team, including translating, building, adapting, and scheduling campaigns
• Update web content across PETA France, PETA Australia, and PETA Netherlands to ensure accuracy, consistency, and best practice
• Support web content projects that span PETA France, PETA UK, PETA Australia, and PETA Netherlands, working collaboratively to ensure consistency and localisation
• Adapt blog content from PETA UK and PETA US for publication on PETA France platforms
• Upload, edit, and maintain content using WordPress or similar CMS tools
• Coordinate translations and localisation of videos and digital assets for French, UK, Australian, and Dutch audiences
• Ensure French-translated content is accurate, compelling, and aligned with campaign objectives and tone of voice
• Support PETA France social media, press, and supporter services during periods of staff holiday cover, as needed
• Provide additional support for PETA UK email marketing using the Engaging Networks platform during holiday cover periods
• Perform any other duties assigned by the supervisor

Qualifications

• Fluency in French and English, both written and spoken (essential)
• Experience using Engaging Networks or a similar email marketing / e‑campaigning platform
• Experience with WordPress or comparable content management systems
• Familiarity with animal liberation issues and campaigns in France
• Strong attention to detail and the ability to manage multiple projects across different markets
• Excellent written communication skills, with the ability to adapt content for different audiences
• Ability to work independently in a remote environment while collaborating effectively with international teams
• Previous experience working on international or multimarket digital campaigns (desirable)
• Understanding of email marketing best practices, including segmentation, QA, and deliverability (desirable)
• Experience supporting advocacy, nonprofit, or campaign-driven organisations (desirable)
• Commitment to the objectives of the organisation
• Adherence to a vegan lifestyle is strongly preferred

The Vacancy

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About you  

As a Project Support Officer, you will play a key role in enabling the successful delivery of projects, programmes and the wider portfolio by providing coordination, reporting and administrative support to the PMO. You will help ensure that project controls, standards and processes are consistently applied, supporting transparency and effective decision‑making across the change function.

In this role, you’ll provide hands‑on support with reporting, scheduling and stakeholder communication, as well as managing meeting coordination, documentation and general PMO administration. Acting as a central point of coordination, you’ll contribute to clear visibility, informed decisions and smooth delivery across the change portfolio.

We’re looking for someone with experience in a PMO or project support environment, ideally in an administrative capacity. Any expereince or understanding of project management methodologies would be desirable such as PRINCE2, APM or Agile. Confidence using tools like MS Project, Power BI or Smartsheet to support planning and reporting activities is essential.

This is an 18‑month fixed‑term contract, primarily home‑based, with travel to PDSA sites and our Head Office in Telford as required.

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 10% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.     

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.   

Salary: £28,476 - £31,640 per annum  (pro-rata £22,780 – £25,312)

Hours: 30 hours per week 
Contract Type: Permanent 
Job Type: Part time 
Location: Home-based (UK, with regular meetings in Belfast) 
 
We speak up for all who cycle to make sure it’s a safe and easy choice for everyone to travel, explore and have fun. We are almost two years into our ambitious organisational strategy, and this is an exciting moment to join Cycling UK as our Northern Ireland Advocacy and Development Lead. 
 
As our Advocacy and Development Lead you will be Cycling UK’s representative in Northern Ireland. You will be responsible for exploring and developing opportunities for delivery work in Northern Ireland, with support from colleagues from the Behaviour Change, Business Development and Commercial teams. 
 
The scope of the Northern Ireland Advocacy and Development Lead role is wide-ranging, touching on campaigns, policy, public affairs and business and programme development. You will seek out, establish and nurture relevant relationships and partnerships, with support from colleagues across the charity. You will be the face and voice of Cycling UK in Northern Ireland, helping to raise our profile, improve our reputation, increase our influence and help deliver a broad range of the charity’s strategic objectives. 
 
We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too. But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us. 
 
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria. 
The role is home-based in the UK, with regular meetings in Belfast and occasional travel to other parts of the UK as required. 
 
Applications close at 9:00am on the closing date shown. 
 
Benefits 
 
27 days holiday plus bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits. 
 
You may have experience in the following: Advocacy Lead, Policy and Campaigns Lead, Public Affairs Manager, Development Manager, Programme Development Lead, Charity Advocacy Manager, External Affairs Manager, Campaigns and Policy Officer, Cycling Advocacy Officer, Transport Policy Manager, Active Travel Lead, Community Partnerships Manager, Stakeholder Engagement Manager. 
 
REF-227 906

Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Engagement Officer – North of England in order to lead and develop engagement across the North of England. This role focuses on building strong relationships with parishes, schools, and community groups, helping to raise awareness, inspire support, and grow a network of volunteers and donors.

Key Responsibilities

• Develop and deliver a programme of engagement with parishes and schools
• Build and maintain relationships with clergy, parish communities, and Catholic organisations
• Support and grow fundraising initiatives, including a major annual appeal
• Recruit, train, and support a network of volunteer parish contacts
• Organise and deliver community events, services, and outreach activities
• Promote awareness through talks, visits, and partnerships across the region

About You

You will be an excellent communicator with experience in community engagement, volunteer coordination, or supporter development. You should be confident working with a wide range of stakeholders and able to manage your own workload effectively.

Essential:

• Experience in community engagement or similar roles
• Strong interpersonal and organisational skills
• Experience working with community groups, schools, or faith organisations
• Ability to work independently and manage priorities

Desirable:

• Familiarity with Catholic parish structures and communities
• Experience in fundraising or event planning
• Background in volunteer network development

Salary & Benefits

• Salary: £35,000 per annum (full time)
• Hours: 24–40 hours per week (flexible, 3–5 days)
• Location: North of England, you must be based in North of England 
• Leave: 28 days plus bank holidays (pro rata)
• Deadline: on rolling basis
• Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Role Overview
The Talent Set are delighted to partner with CleanupUK on a fantastic Trusts and Philanthropy Fundraising Lead role. This is a key member of the income generation team, responsible for securing funding from trusts, foundation, Lottery and other non-corporate grant-making sources to support their work in deprived communities.

Key Responsibilities

• Implementing existing and future annual workplans, complemented with your own input into maximising CleanupUK’s revenue from trusts, foundations, The Lottery and other appropriate sources
• Raising the non-corporate annual budgeted fundraising revenue
• Managing the part-time freelance Local/Regional Trust and Foundations Fundraiser to help them maximise their revenue
• Managing the part-time freelance National Trusts and Foundations Fundraiser to help them maximise their revenue
• In conjunction with the Chief Executive, nurture the key existing funder relationships
• To develop strong and close relationships with new key trust and foundation funders
• To optimise the relationships to ensure good communication between CleanupUK teams on fundraising matters
• The role will involve both hands-on fundraising and also significant involvement in planning CleanupUK’s future strategy
• Contribute to the exploration of appropriate new revenue streams for CleanupUK

Person Specification

• Experience in trusts and philanthropy fundraising, ideally within the charity sector.
• Excellent written and verbal communication skills, with the ability to craft creative and compelling proposals from diverse programme areas.
• Strong relationship-building and networking abilities.
• Proven track record of securing 5 and 6 figure gifts from trusts, donations, lottery, statutory or major donor fundraising
• Organised and detail-oriented, capable of managing multiple projects simultaneously.
• Self-motivated with a proactive approach to identifying opportunities.

What’s on Offer
Salary: £42,000 - £45,000 (depending on experience)
Location: Remote, with travel for occasional internal meetings and to meet funders

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We seek to appoint a community pioneer for ‘Earthed’, a relatively new initiative that seeks to work across the Almondsbury and Severnside area (South Gloucestershire)

The successful applicant will be supported fully so they are free to wander and seek to respond to where God is calling. Applicants will be creative visionaries, who are resilient and able to respond to the challenges such a unique role will uncover.

This isn’t about running polished events or having everything figured out. It’s about bringing people together in simple ways - walks, time around a fire, moments of reflection - and seeing what grows.

The Community Pioneer for Earthed will cultivate spaces where people can connect - with one another, with nature, and with God. These spaces will be open, authentic, and welcoming, especially to those who are curious, questioning, or exploring faith.

Clinks 

Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives. 

Job purpose 

This is a fantastic opportunity for an experienced and organised candidate to join Clinks and play a key role in delivering our annual programme of events and training. 

The Events and Training Officer will lead on the planning, coordination and delivery of Clinks’ busy calendar of member engagement activity, including online and in-person events, training sessions, and our flagship annual conference. 

Events and training at Clinks are delivered collaboratively across teams, and the post-holder will help coordinate this programme while also taking an active role in delivery. They will ensure that Clinks’ events and training offer is high quality, accessible, well-promoted, and responsive to the needs of the voluntary sector working in criminal justice. 

This role requires someone who is confident managing multiple priorities, working collaboratively across the organisation, and building strong relationships with external stakeholders. 

Reports to:  Senior Member and Digital Development Officer

Responsible for: None 
 

1. Duties and key responsibilities 

Events and Training Programme Coordination 

• Coordinate the delivery of Clinks’ annual programme of events and training, working with colleagues across the organisation to ensure a consistent, high-quality offer. 

• Manage the full event lifecycle, including planning, logistics, speaker and facilitator liaison, registration, delivery support and follow-up. 

• Act as the main point of contact for all events and training enquiries, providing excellent support to members, delegates and partners. 

• Ensure events are delivered in the most cost-effective way, to budget, and in line with Clinks’ internal processes. 

• Support staff across Clinks to deliver events and training sessions, including providing guidance, templates, systems support and coordination. 

• Promote all events and training opportunities through appropriate channels, working closely with communications colleagues. 

• Manage relationships with external facilitators and event partners to ensure smooth delivery and strong collaboration. 

• Monitor pricing and access to ensure smaller organisations are supported, while also contributing to Clinks’ income generation targets. 

• Collect, analyse and report on feedback and evaluation data to inform continuous improvement. 

Annual Conference Planning and Delivery 

• Lead on the planning and delivery of Clinks’ annual conference, working closely with colleagues across the organisation. 

• Coordinate venue liaison, suppliers, programme planning, speaker management, delegate communications and event-day delivery. 

• Develop and manage the conference project timeline, ensuring milestones are met and risks are proactively addressed. 

• Support opportunities for sponsorship, partnerships and income generation linked to the conference. 

• Ensure the conference reflects Clinks’ strategic priorities and provides an engaging, inclusive experience for members and stakeholders. 

Membership Engagement Support 

• Support the wider Membership team to ensure events and training align with Clinks’ membership offer and benefits. 

• Encourage member engagement through forums, learning opportunities and networking events. 

• Work with colleagues to identify unmet need across the sector and shape future event and training activity accordingly. 

• Contribute to the development and implementation of Clinks’ membership and engagement strategy, particularly where it connects to events delivery. 

Systems, Administration and Digital Support 

• Oversee event booking and registration systems, ensuring accurate records and smooth user journeys. 

• Maintain and update relevant website content linked to events, training and learning resources. 

• Ensure event data is recorded accurately to support evaluation and reporting. 

• Support ongoing improvements to systems and processes for managing events and training efficiently. 

General responsibilities 

• Represent and be an ambassador for Clinks 

• Work to support the mission, ethos and values of Clinks 

• Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position 

• Support and promote diversity and equality of opportunity in the workplace 

• Work collaboratively with others in all aspects of our work 

Person specification

Experience 

Essential

· Experience of planning, coordinating and delivering events or training activity, both online and in-person.

· Experience of managing event logistics and administration, including booking systems, delegate communications and follow-up.

· Experience of working with a range of stakeholders, such as members, external partners, speakers or facilitators.

· Experience of working collaboratively as part of a team, while also being able to take responsibility for tasks independently.

Desirable

· Experience of coordinating or supporting delivery of a large-scale event such as an annual conference.

· Experience of evaluating events or training activity and using feedback to inform improvements.

· Experience of supporting income generation through events, training or related activity.

Skills and abilities 

Essential

· Strong organisational skills, with the ability to manage multiple priorities and meet deadlines in a busy programme environment.

· Excellent attention to detail, including accurate handling of event data, bookings and communications.

· Confidence delivering training sessions or contributing directly to delivery where required.

· Strong interpersonal and communication skills, with the ability to build positive relationships with colleagues, members and external partners.

· Ability to work proactively, using initiative to solve problems and improve processes.

· Confidence using digital tools and systems, including online event platforms, booking systems and databases/CRMs.

Desirable

· Ability to support the development of new event and training offers in response to member need.

· Experience of supporting marketing or promotional activity for events and training.

· Understanding of accessibility and inclusion in event delivery, ensuring a positive experience for all participants.

Knowledge

Essential

· Understanding of the role of the voluntary and community sector, and the importance of strong networks, learning and collaboration.

· Awareness of the need for events and training to be high quality, accessible and responsive to stakeholder needs.

Desirable

· Knowledge of the criminal justice system and/or organisations working within it.

· Understanding of the challenges faced by smaller VCSE organisations, particularly around access, capacity and resources.

Personal attributes and other requirements

· Able to travel nationally across England and Wales.

· Able to work evenings and weekends and stay away from home overnight where necessary.

· Work well as part of a small team and independently, with a flexible approach to work.

· Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.

· Commitment to the values and ethos of supporting people in the criminal justice system.

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require. 

This is a senior, influential role requiring a talented, relational fundraising professional with a proven track record of developing high value relationships and successfully stewarding major gift donors.

You should have experience in managing a portfolio of major level supporters, developing and implementing tailored engagement strategies and securing meaningful, long term partnerships.  You will need to demonstrate excellent interpersonal skills with the ability to represent UCB at senior board level positions.

The successful candidate will have access to senior level coaching, working within a managed programme.

This position offers the flexibility of remote or hybrid working based at our Broadcast Centre, Hanchurch Lane, Hanchurch,  Stoke on Trent. 

Closing date for applications: - 20th April 2026 noon

Pre-Interview Zoom: The afternoon of 29th April 2026

On-Site Interview: 8th May 2026

Salary: £42,000 - £50,000 per annum depending on skill and experience.  Plus staff benefits that include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

For an application form and job description please visit our website

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UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy