Supporter manager jobs in England, yorkshire and the humber

• £60,535 per annum
• Full time, 35 hours per week
• Fixed term contract expected to end in July 2027
• South West

About the role

Home-based role within the relevant region, or within reasonable travelling distance to meet the requirements of the post (subject to meeting homeworking assessment requirements, including a minimum broadband speed of 18Mbps and a dedicated space to work from).

In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across the South West, supporting them in providing individual and collective industrial relations support to members, working both in and outside of the NHS. You will also be expected to spend approximately 25% of your time, managing cases from across the UK, but predominantly from nearby regions.

You will work in collaboration with other health trade unions across the region.

You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.

You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.

With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.

Working arrangements

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. 

How to apply

For further information and details of how to apply, please visit the website via the apply button.  CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack.

Closing date: 10am, 13 May 2026.
Shortlisting outcome: w/c 18 May 2026.
Interview date: 28 May 2026 (in person in Exeter).

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet all the essential criteria will normally be shortlisted for interview. In the event of a high volume of applications, we may choose to limit the overall numbers of interviews offered to both disabled and non-disabled candidates. In such cases, a proportionate number of disabled candidates will be shortlisted for interview. For further information on how we apply the scheme, please visit the website.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. 

NO AGENCIES

Job Title: Head of Insight and Impact
Reporting To: Assistant Director of Network Development and Impact 
Manages: Data Analyst (direct management), Data Coordinator (dotted line)
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary: £49,440 - £55,620 per annum (appointments are typically made at the lower end of the salary range)
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

Head of Insight and Impact is an exciting new leadership role for Home-Start UK at a critical time as we develop and prepare to launch our new, federation-wide strategy in early 2027. You will ensure we make best use of the data and evidence that we already hold and build the insight-led culture we need to deliver on our mission.

Your key responsibilities will be to:

• Lead the development of a shared, federation-wide approach to impact measurement, transforming how we understand, evidence and communicate the difference that Home-Start makes to babies, children and families.
• Develop and embed data systems, tools and capabilities at Home-Start UK and across our federation, aligning with and enabling delivery of our new strategy.
• Design and lead a consistent approach to monitoring and evaluating the support we provide at Home-Start UK to our federation, ensuring outcomes and learning are captured and shared.
• Lead Home-Start UK’s Impact Team and work collaboratively with colleagues across the organisation and with local Home-Start teams, leveraging collective skills and expertise.
• In this busy and varied role, you will put insight and impact at the heart of our work. In a typical day you could be working with our data analyst to visualise and present the results of our latest National Data Return to the Executive Leadership Team, running a feedback session with local Home-Start teams piloting new outcome measures, and/or ensuring colleagues in our Fundraising Team have the insight they need for proposal development.

Ultimately, your efforts will help ensure that our movement can reach and support more families with babies and children facing their toughest times.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

If this sounds like your kind of opportunity, then we want to hear from you!

The closing date for applications is Tuesday 19th May at 4pm.
First stage interviews will take place virtually on week commencing 1st June.
Second stage interviews will take place in-person at our Leicester Office on week commencing 8th June.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. 

No agencies please.

Housing Income Officer

We are seeking a proactive Housing Income Officer to manage resident accounts, reduce arrears and support customers to sustain their tenancies.

Position: Housing Income Officer
Salary: £34,381 London weighted or £30,386 regional
Location: London Stratford or Manchester Trafford with hybrid working
Hours: Full time, 35 hours per week
Contract: Fixed term up to 9 months
Closing Date: 11th May 2026
Interview Date: 18th May 2026
Start Date: 22nd June 2026

About the role
This is a fast paced, front line role where you will take ownership of a portfolio of resident accounts, working to reduce arrears and maximise income. You will be in regular contact with residents, negotiating repayment plans and making informed decisions to progress cases.

Key responsibilities include:

• Managing a portfolio of accounts to reduce arrears and minimise bad debt
• Negotiating and agreeing repayment plans in line with policies and pre court protocols
• Supporting residents to maximise income through signposting to relevant services
• Handling a high volume of inbound and outbound calls
• Taking appropriate recovery action including issuing notices
• Preparing cases for legal action and attending court where required
• Working collaboratively with colleagues to deliver a consistent and effective service

About you
You will be confident working in a busy environment and able to handle sensitive conversations with professionalism and empathy.

You will have:

• Experience in customer service within a fast paced and challenging setting
• Strong communication, listening and negotiation skills
• The ability to remain calm and resilient in difficult situations
• Excellent organisational skills with the ability to prioritise workloads
• Confidence in making sound decisions independently
• Experience in arrears management, income collection or debt recovery is desirable
• An understanding of welfare benefits and their impact on residents is desirable

About the organisation
The organisation is one of the UK’s leading housing associations, providing high quality homes to over 250,000 people across London, the South East and North West. They are committed to delivering excellent services, supporting diverse communities and creating an inclusive working environment where people can thrive.

They offer a range of benefits including a competitive pension, generous annual leave, health cash plan, life assurance and employee wellbeing support. Diversity and inclusion are central to their culture and they are committed to creating a fair and accessible recruitment process for all.

Other roles you may have experience of could include: Income Officer, Rent Officer, Arrears Officer, Customer Account Officer, Housing Officer, Debt Recovery Officer, Tenancy Sustainment Officer

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

A values-driven professional body is seeking a strategic and hands-on Chief Financial Officer to join its senior leadership team.

This is a pivotal role, offering the opportunity to shape financial strategy, influence organisational direction, and support the delivery of a public-interest mission grounded in excellence, integrity, and continuous improvement.

The Role

Reporting to the Chief Executive, the CFO will lead the finance function and act as a key adviser to the Board and senior stakeholders. You will be responsible for ensuring robust financial stewardship while driving strategic planning and organisational performance.

Key responsibilities include:

• Leading financial strategy, planning, budgeting, and forecasting
• Overseeing statutory and management reporting, audit, and compliance
• Managing treasury, investments, and cashflow
• Supporting governance committees with high-quality financial insight
• Driving process improvement and financial transparency across the organisation
• Partnering with senior leaders to inform decision-making and commercial activity

About You

You are a qualified finance professional (e.g. ACA, ACCA, CIMA, CIPFA) with significant senior-level experience. You bring both strategic thinking and a willingness to operate hands-on in a small, collaborative environment.

You will demonstrate:

• Strong financial leadership and analytical capability
• Experience in statutory reporting, audit, and regulatory compliance
• The ability to influence senior stakeholders and non-finance colleagues
• A proactive, solutions-focused mindset with a track record of driving change
• Excellent communication and relationship-building skills

Experience within the charity or not-for-profit sector, including knowledge of relevant reporting frameworks, is highly desirable.

The Opportunity

This is a unique chance to contribute to a respected organisation with a national profile and meaningful purpose. The role offers flexibility, autonomy, and the ability to make a tangible impact at a strategic level.

• Part-time: 21 hours per week
• Salary: £85-£90,000 FTE
• Predominantly remote, with occasional travel for meetings

Apply

To apply, please submit your CV and a supporting statement outlining your suitability for the role.

We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.

About the role

The GROW trainee will be working with our specialist Drug and Alcohol Prevention and Recovery Service which supports people with current or previous substance misuse to maintain their home and live independently and with our Home at Last Team that supports people with current substance issues who are not in structured drug or alcohol treatment/have difficulties engaging with treatment, who are currently or at significant risk of rough sleeping to access temporary accommodation and resettle longer term.

This vacancy is an opportunity for you to gain experience working with a leading provider of homelessness and housing advice and support. You will be part of a thriving Hub of advice and support services in Sheffield, supporting vulnerable people. The traineeship is open to anyone who has previously experienced any form of substance misuse and can bring their insight of how substance misuse affects housing need.  The GROW trainee programme is an opportunity for us as an organisation to learn from your expertise. You will help us to develop our services in Sheffield and across Shelter at a national level, ensuring that they follow the principles of co-production and being trauma informed. You will use your experiences to bring knowledge and insight to influence this work.  You will also have the opportunity to be involved in other projects within the Hub.

You'll support local campaigns and strengthen connections between the lived experience involvement group and the Hub, making sure lived experiences are valued and included.

Role specifics

We are looking for people who are passionate about the opportunity to use their own life experiences to help make positive change for others.

You’ll also need a commitment to equality and a zero-tolerance approach to discrimination and exclusion.

Good communication skills and the ability to make people feel heard will also be essential.

Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided.

Above all, we need people with a real desire to develop personally and learn new skills.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Shelter Sheffield has been providing housing advice and support to the city’s residents for over 20 years, specialising in emergency homelessness work, intensive support to children and families, people experiencing domestic abuse, and people experiencing multiple disadvantage. We offer a range of help to people in the community – including high intensity support, legal representation, housing advice, practical DIY assistance, and employment, training, and welfare benefits advice.  This model, while focusing on housing and homelessness, ensures that we can help an individual or family to address a range of inter-connected issues that may be impacting on their ability to sustain accommodation and thrive within the community. These issues include physical and mental health conditions, drug and alcohol use, income and money management, and domestic abuse.

We deliver housing and homelessness awareness raising and targeted advice sessions in a range of community settings. We aim to build the understanding and capacity of communities to take action on housing issues for themselves. We work in partnership and collaboration with many organisations to address the broken housing system.

This role is ring-fenced for those with lived experience of multiple disadvantage.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Initial Contact Assessor

Hours: Full-time (34.5 hours per week over 5 days)

Location: Hybrid working (40% working from the office in Leeds)

Salary: £26,073.23 - £29,345.65

Contract: Permanent

DBS: An enhanced check will be required

About us

At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. ​

As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome you to our passionate, supportive and committed team.​

We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.​

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!

​ 

About the role

Be the first voice of support. Be the difference.

Do you love signposting ​people to enable them to access services and get the right support at the right time? ​Do you thrive in a fast‑paced environment where every conversation has the potential to help someone on their epilepsy journey with us? If so, this could be your perfect next step.

Our Information & Support Hub is at the centre of that mission to create a world without limits for people with epilepsy. As an Initial Contact Assessor, you will be the welcoming first point of contact for anyone reaching out for help, understanding, support or reassurance.

At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy

​

What you will do

Every day is different, but your purpose stays the same: help people feel supported from the very first moment they get in touch.

You will:

• Respond to emails and webforms by providing basic epilepsy information and signposting to our range of support services.
• Answer calls to our helpline encouraging people to open up about their situation so you can assess their needs and level or urgency. Using call handling skills to keep the conversation focused and on track.
• Enable people to access our range of support services by making timely referrals or signposting to external organisations for support where the primary need is not epilepsy related.
• Responding compassionately, while maintaining professional boundaries.
• Identify and responding to safeguarding concerns appropriately in line with our procedures.
• Keep accurate, confidential records, contributing to meaningful insights and real impact.
• Play a key role in promoting our services, reaching out into online communities where epilepsy is discussed to raise awareness of the support available.
• Work alongside our wider services team to help every person feel supported on their epilepsy journey with us.

This is a role where you’ll make a positive difference empowering people to access support every single day often at moments when someone needs it most.

​

About you?

We’re excited to meet people who bring energy, care, and curiosity to the role. You will thrive here if you are:

• A warm, confident communicator able to explain things clearly, calmly and sensitively.
• An excellent listener, skilled at putting people at ease and understanding what’s really going on.
• Empathetic, patient and non‑judgemental, especially when supporting people in distress.
• Experienced in customer‑facing or support roles, ideally across both phone and digital channels.
• Comfortable assessing needs, identifying risks and navigating next steps.
• Organised, focused and calm under pressure, even when juggling multiple enquiries.
• Digitally confident, with strong attention to detail and accurate record‑keeping.
• A team player, who also works well independently and takes initiative.
• Committed to safeguarding, confidentiality, and doing what’s right for each person.

Experience with long‑term conditions, disabilities or vulnerable groups is a bonus, but if you don’t yet know much about epilepsy, don’t worry. We’ll train you.

​

Why this role matters

You’ll be the person who answers the call or reads the message when someone is anxious, confused, newly diagnosed, overwhelmed, or looking for hope.

Your voice, your empathy, and your guidance will help them access our support services so they can live well with their epilepsy.

If you’re someone who loves making a real difference from the very first “hello”, we’d love to hear from you.

​

Interested?

If you are interested in what you have read so far, you can submit your application via our online portal.

​​

Closing Date: Thursday 21st May 2025 @ 12pm

Informal Chat: Arranged as applications are reviewed

Interviews: Week commencing 8th June 2026

Recruitment process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30 minute online chat with a member of our team before inviting shortlisted candidates to formal interview. There will be a panel interview and a written task as part of the process.

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.

1 post available

Location: Doncaster - linked to Sheffield Hub

This can be a hybrid role based on service demands

Salary: Solicitor - Grade 5 - £38,724 or Grade 6 - £44,323 depending on experience or Paralegal Grade 3 - £32,585 per annum

Hours: Full time - 35 per week

Contract: Permanent 

Closing date: Sunday 17th May 2026 at 11.30 pm

Join Shelter as a Housing Solicitor or Paralegal, in our mission to drive systemic change and fight for Justice.

If you are a dedicated legal professional with a strong commitment to addressing the housing crisis, we welcome you to apply for this role.

At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission to defend the right to a safe, and secure home.

Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your legal skills don’t just change lives - they shape a fairer housing system.

About the roles

Based with our partner organisation, Doncaster Housing for Young People, you will ensure you deliver high quality legal services through casework, the Housing Loss Prevention Advice Scheme and ensuring Legal Aid contract requirements and performance targets are met.

Solicitor

You will challenge unfair housing practices and systemic causes of homelessness through strategic casework and litigation. Working closely with our Sheffield team and the Managing Solicitor to strengthen housing rights awareness across the region, you will support Legal Advisers, ensuring high professional standards and compliance.

Paralegal

You will help our solicitors to maintain an active caseload, enabling our clients to enforce their housing rights. Your role will be varied and will include taking instructions and witness statements, drafting letters, making applications, providing court representation and making sure time recording and income targets are met. Please note this role is being advertised as a Paralegal but on appointment the job title will be Legal Adviser.

About You

For the Solicitor role, we are open to newly qualified candidates with a demonstrable interest in social justice, as well as those who have 3+ years PQE and a strong track record in housing law and Legal Aid work. You will have experience or a demonstrable interest in legal practice in the private or not for profit sector with experience of working on a wide range of housing cases, knowledge of legal aid, housing, homelessness and welfare law. You have the ability to research, write reports, time record and meet financial targets, as well as meeting or be willing to develop to meet the Housing Supervisor Requirements (September 2023).

For the Paralegal role you will need a good understanding of litigation work, be able to carry out legal research and provide a good standard of professional service and client care. You will have excellent communication skills, both in writing/drafting and face-to-face along with proficiency using case management systems and time recording, as well as the ability to manage your time and workload. If you have housing law experience and knowledge of Legal Aid/ CCMS this would be an advantage. You enjoy collaborating as part of a team, respond quickly and positively to change and are not afraid to challenge the status quo and introduce new ideas when appropriate.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Our legal Teams (Managing Solicitors, Solicitors, Legal Advisors and Trainees) are based throughout our England hubs. We are currently based in London, Plymouth, Bristol, Norwich, Birmingham, Manchester, Merseyside, Lancashire, Sheffield and Newcastle.

We are enthusiastic, driven and champions for fighting housing injustice. Whilst generating an income, we also address the housing crisis.

You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across South Yorkshire. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering, adding significant value to our core service offer.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Homeless Link is the national membership charity for frontline homelessness agencies and the wider housing with health, care and support sector in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it. 

Our Workforce Development Team provides specialist learning and development services to help staff working in homelessness to focus on their personal development or unlock change. This includes qualifications, group training and leadership programmes. 

The Qualifications Tutor is a new role to enable in-house teaching and assessment of a suite of level 3 qualifications.

If you have a recognised level 3 Teaching Qualification or 12 months teaching experience, an assessors qualification, a minimum of 2 years work experience in a homelessness or housing related organisation and experience of developing qualifications and assessments or delivering, assessing or quality assuring regulated qualifications, and share our vision of a country free from homelessness we would love to hear from you.  

For full details of the role and how to apply follow the Redirect to recruiter button to visit our website.

Overview

Not Beyond Redemption is looking for a dedicated and organised Solicitor to provide guidance and supervision to Pro Bono Solicitors and volunteers from our partner firms who assist with casework in private children law matters. The charity is seeking a Solicitor (minimum of 1 year PQE, preferably in family law) to work on a remote basis. The candidate must, however, be willing to travel to attend the in-person legal clinics in the Northeast. There will also be regular team meetings in North Wales (Wrexham) and occasional team meetings London.

Not Beyond Redemption is a charity founded by Camilla Baldwin that provides free family legal advice and representation to women in prison. The charity's focus is to re-establish critical access and relationships between mothers and their children. The scope of the work is varied and ranges from helping women with a myriad of legal matters, including understanding their rights, negotiating with carers and representing them in courts across the country. The charity currently holds legal clinics in all 12 women’s prisons across England. 

The Role

Location: Primarily remote working. Preferably based in the North West/North Wales/Cheshire area. Occasional travel to:- 

• HMP Low Newton  in Durham (every 2/3 months) to lead the legal clinics -with additional travel to other women's prisons as required 
• North Wales/Chester border for regular meetings with the supervising solicitor
• London head office for team meetings (every 1/2 months) 

Purpose of the position:To supervise a caseload of private law family cases as part of the Northern team and to assist with the Northern legal prison clinics.

Description: We are seeking a compassionate and resilient Family Lawyer to join our core team. After initial supervision you will lead prison legal clinics in the North and run a caseload of private law children matters,  staffed by a network of pro bono volunteers from partner law firms. You will work closely with the Supervising Lawyer in the North to ensure we continue to provide high quality legal advice/representation to women in the Northern prisons and maintain our pro bono partnerships in the region. You will also run a small case load without volunteer solicitors. 

Key Accountabilities: 

• Lead legal prison clinics remotely and in-person.
• Provide sensitive, non-judgemental legal advice to women facing complex barriers. 
• Supervise/manage a caseload of private Children Act 1989 proceedings, from initial instructions through to court representation. This involves overseeing and approving the work undertake by the pro bono lawyers. 
• Support the pro bono lawyers to ensure that they provide high-level legal assistance to our clients. 
• Run a small caseload independently 
• Represent Not Beyond Redemption at charity events or regional networking sessions, as required.

Person Specification: 

• Qualified solicitor (minimum of 1 Year PQE – preferably in family law) 
• Highly organised. 
• Exceptional drafting skills and the ability to explain complex legal rights to clients in a clear, accessible manner 
• Must have good attention to detail. 
• Ability to work effectively from a remote home-based environment while maintaining high professional standards and strong links to the wider NBR team. 
• A positive outlook with an ability to inspire confidence, provide vision and motivate people. 
• Sensitive manner and interest in helping vulnerable people. 

Closing date: 13th May 2026

Services Admin Coordinator

Hours: Part-time 22 hours per week ​(preferred days Monday, Tuesday, Thursday and Friday but open to discussion)

Location: Hybrid Working (40% working from the office in Leeds)

Salary: £26,073.23 - £29,345.65 (Pro-Rata)

Contract: Permanent

DBS: An enhanced check will be required

About us

At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. ​

As we achieve the goals in our 2024 - 2030 strategy we are excited to welcome you to our passionate, supportive and committed team.​

We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.​

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation we might have the role for you!

About the role

Are you passionate about providing quality support and ensuring that everyone has a positive experience? Do you thrive in a dynamic environment where your organisational skills and attention to detail make a real impact? Epilepsy Action is looking for a dedicated Services Admin Coordinator to join our team!

As a Services Admin Coordinator, you will be the backbone of our services team, ensuring smooth operations, coordinating key activities, and supporting our mission to improve the lives of people affected by epilepsy.

At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.

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What you will do​

Every day is different, but your purpose stays the same: helping our services to run smoothly.

You will:

• Work closely with services teams to create listings for virtual events to enable people to learn more about epilepsy
• Create and amend webpages for our services
• Arrange service users appointments, rescheduling appointments as necessary in line with our service guidelines.
• Respond to enquiries via telephone and digital channels ensuring they are logged on our CRM.
• Utilise process mapping and IT skills to identify efficiencies across services.
• Support the gathering of service user feedback for evaluation purposes.
• Support with the marketing of services.
• Maintain our presence in national and regional directories.

This is a role where you’ll make a positive difference behind the scenes, utilising your organisational skills and initiative to streamline processes.

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About you?

We are looking for someone who is:

• Organised and able to effectively prioritise across multiple tasks
• Supportive with the ability to listen to the needs of the service delivery teams and provide solutions to ensure services are delivered effectively
• Proactive, identifying opportunities to streamline processes
• A good communicator and team player but also able to work independently
• Skilled with IT and quick to pick up new software
• Committed to delivering excellent a service for internal and external stakeholders

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Interested?

If you are interested in what you have read so far, you can submit your application via our online portal.

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Being an Inclusive Organisation

We want everyone in our community regardless of their backgrounds, identities, abilities, or circumstances, to feel valued and respected to participate fully. We know that inclusivity isn’t about numbers; it’s about embracing diversity and ensuring that everyone's voice is heard, needs are met, and contributions are acknowledged.

We recognise that each person’s experiences shape how they think and having diverse representation across the organisation is fundamental to achieving our ambitions.

Despite this we are not as diverse as we would like and we actively encourage applications from people from all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We are also proud to be a Disability Confident Leader, this means we encourage applications from disabled people, and we are committed to interviewing disabled applicants who demonstrate through their application that they meet the essential criteria in the person specification. We want to support you to perform your best so if you require any reasonable adjustments please let us know.

Closing Date: Thursday 21st May 2025 @ 12pm

Informal Chat: Arranged as applications are reviewed

Interviews: Week commencing 8th June 2026

Recruitment process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30 minute online chat with a member of our team before inviting shortlisted candidates to formal interview. There will be a panel interview and a written task as part of the process.

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.

Location (UK): Office Hybrid* - London or Chesterfield (potential office relocation to central Sheffield in 2026)
Hours: Full time, 35 hours per week
Benefits: Read more about the excellent benefits we offer
Travel: Occasional travel to other Arthritis UK offices (approximately quarterly)

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are looking for an experienced Health Information Editor with strong writing and editing skills and a background in producing evidence-based health information.

The role requires confidence working within Patient Information Forum (PIF) accredited processes, communicating complex information in Plain English and adapting content for different audiences and formats. It also involves working closely with clinicians and people with arthritis to review and improve information, ensuring it is accurate, accessible and inclusive.

The posts sit within the Health Information Team in the Services and Devolved Nations directorate. The team produces trusted print and digital information to support people at all stages of their arthritis journey, and this role plays an important part in maintaining its quality, relevance and accessibility.

About the role
This role offers the chance to work on information that has real reach and significance, supporting people with arthritis at moments when clear, trustworthy guidance matters most. It suits someone who enjoys balancing editorial judgement with empathy and who wants to see the wider impact of their work beyond the page.

You will be part of a supportive Health Information Team within a values-led organisation that supports flexible working, with opportunities to collaborate widely, develop your skills and contribute to how health information continues to evolve.

About you
If your knowledge, skills and experience include the following then we'd love to hear from you:

• Experience of working within Patient Information Forum (PIF) accredited health information production and review processes.
• Strong background in writing, editing and reviewing health information for public audiences.
• Ability to communicate complex health information clearly and accurately using Plain English principles.
• Confidence working with healthcare professionals to support review and sign-off of health information content.
• Ability to adapt tone and style for different audiences, formats and channels.
• Experience managing digital content using a Content Management System and writing for digital audiences.
• Knowledge of search engine optimisation practices and how to apply them to health information content.
• Excellent copywriting, editing and proofreading skills with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work collaboratively with colleagues, clinicians and people with lived experience.
• Awareness of the importance of equality, diversity and inclusion in health information.
• Self-motivation and the ability to work effectively both independently and as part of a team.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.

As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

• Coordinate bookings and liaise with schools across the UK
• Support and communicate with a network of young volunteers
• Manage programme administration and maintain accurate records (Salesforce)
• Help deliver impactful School Talks sessions nationwide
• Ensure a seamless, high-quality experience for schools and volunteers

• Strong administrative and organisational skills
• Confident communicator, comfortable with a range of stakeholders
• Experience in programme coordination, education, or a charity/non-profit setting
• Ability to juggle multiple tasks in a fast-moving environment
• Comfortable working remotely and independently
• Experience with Salesforce (desirable, not essential)
• A genuine passion for inclusion and alignment with LGBTQ values

Prospectus is proud to be partnering with our client, a small, specialist health charity dedicated to improving the lives of everyone affected by Dravet Syndrome.

Dravet Syndrome is a rare, life-long and life-limiting form of epilepsy that affects approximately one in every 15,000 people in the UK (around 2-4,000 people in total). It is a complex epilepsy syndrome so as well as severe, difficult-to-control seizures, people with Dravet Syndrome live with intellectual disability and a spectrum of associated difficulties including with speech and language, mobility, behaviours, eating and sleep. It is also common to have a co-diagnosis of autism and/or ADHD.

Founded in 2008 by a group of parents seeking support and information, DSUK has grown significantly over the past 17 years. Today, DSUK supports nearly 600 registered families across the UK and reaches over 2000 people in total, including parents and carers, siblings and bereaved families. As an organisation they deliver a range of impactful services aimed at improving the lives of beneficiaries through family support, professional education and medical research.

At a time of continued growth for the charity, and as medical advancements in the field continue (including clinical trials for the first gene therapies in rare epilepsy), DSUK are now looking to recruit a strategic, collaborative new CEO to help shape the next stage of their journey.

As the organisation’s new CEO, you will provide inspiring, values-driven leadership across the organisation, holding overall responsibility for the day-to-day operations and long-term growth. You will work closely with the Board of Trustees to develop and deliver the organisation’s next five-year strategy, steering organisational priorities, strengthening culture and ensuring the charity continues to grow, both in terms of scale and in impact. You will lead a small, dedicated, cross-functional team across family support, fundraising, communications and research, driving collaboration across all teams. You will also lead on impact and quality, embedding a culture of learning and continuous improvement. A key part of your role will involve developing and building strong relationships with a range of stakeholders, including families, professionals, researchers, pharmaceutical companies as well as other charities and funders. You will also represent DSUK at relevant conferences and sector events, both in the UK and occasionally internationally.

This is an exciting opportunity to shape the strategic direction of a small, specialist, growing organisation providing life-changing services. To apply for this role, you will be a confident, collaborative leader with significant senior leadership experience in the charity or not for profit sector (experience of working in a rare disease, health, disability or patient advocacy charity is desirable). You will have demonstrable experience of scaling an organisation, and navigating the complexity that growth brings. You will be a skilled communicator, confident at building relationships across health, care or community sectors. You will be resilient, adaptable and comfortable with the breadth and pace of working as a senior leader within a small charity.

If you are interested in applying for this exciting position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to fully brief you on the role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.

Please note, this will be home-based with regular travel across the UK (and occasional international travel). Working hours are Monday to Friday, 09:00–17:30 (however some flexibility for evenings and weekends is required).

About us

Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.  

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision, forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A-level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.   

We are a small but growing team of lawyers, communications experts, and campaigners. We are a CIC, not a practising law firm. We partner with legal firms on cases, directing litigation in multiple jurisdictions. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.

About you

You are a highly experienced lawyer with a strong interest in using the law to hold governments and companies to account. You see the law as a tool for structural change, not just individual wins. You think strategically about how litigation, campaigning, and coalition-building can work together. You appreciate the value and impact of movements and are as comfortable drafting legal arguments as you are speaking to a journalist, or rallying those who've never heard of judicial review to a joint cause. You care about power, meaning who has it, who doesn't, and how to shift it. You follow the ways Big Tech and governments are reshaping society, and you don't just find it interesting: it makes you want to act. You're a sharp, compelling writer who can make complex legal arguments land with different audiences. You're a self-starter who spots opportunities and runs with them, but you're equally invested in the team around you. You share credit generously, help sharpen others' thinking, and understand that lasting change is collective. Most importantly, you believe in making the use of technology fair for all.

If this is you; if you want to take on some of the most powerful companies and governments in the world, and you think the law is one of the tools we have to do it; if you are seeking a role where the work is urgent and the stakes are real, we would love to hear from you.

The role

The post holder will work alongside our Co-Executive Director, Head of Legal and Legal Administrator in developing and managing Foxglove’s legal work. You will develop and drive forward a significant number and range of cases, including the development of case theories, investigating and collecting evidence, drafting correspondence, evidence and submissions. You will also be responsible for coordinating and managing external legal teams, in multiple jurisdictions. This will require you to have the comfort and ability to navigate diverse settings, while also having the insight to weigh up the benefits and challenges of pursuing cases in different jurisdictions. You will serve as an external representative for Foxglove’s work, writing and speaking on topics of relevance. You will also be a sparring partner for others in the team, bringing a creative mindset and political savviness. UK and international travel are required. Flexibility with working hours will sometimes be needed.

Key responsibilities include, but are not limited to:

Case Development and Management

• Build connections, and listen to affected communities, unearth and pursue issues caused by tech injustice, coming up with innovative legal solutions.
• Build and maintain relationships with impacted community members, unions, other lawyers, experts, co-counsel, intervenors, civil society organisations, whistleblowers, and the public.
• Explore and develop new and undiscovered opportunities for Foxglove to be impactful and effective in our work.
• Effectively work with the co-Executive Director and Head of Legal to develop and implement Foxglove’s legal strategy.
• Manage multiple cases at any one time, while also thinking to the future regarding cases that should be explored and developed.
• Draft and comment on technical and legal documents and correspondence.
• Lead evidence gathering.

Compliance and Risk Management

• Manage court deadlines and time limits where applicable.
• Ensure regulatory compliance in all aspects of your work and our cases.
• Always maintain the strictest standards of client confidentiality.
• Always maintain the strictest concern for and awareness of data protection and Foxglove policies.
• Keep up to date with the global political and litigation landscape concerning tech justice.

Other

• Help ensure communities’, workers’ and affected individual’s voices are heard in our campaigns, communications and advocacy work.
• Contribute to external representation and writing, including through media appearances, social media posts, blogs and op-eds.
• Contribute to the development of materials for advocacy purposes including video or audio testimony, photographs etc.
• Support others in our legal team, across Foxglove, and the relevant ecosystem in developing strategies to use the law to hold governments and companies to account.
• Other ad hoc tasks as required.

Person Specification

Essential

• Substantial experience in legal practice and conducting litigation and a demonstrated understanding of litigation strategies.
• Creative thinking and imagination.
• A strong interest in using the law to hold governments and companies to account.
• Qualified lawyer in any jurisdiction with at least 10 years of legal experience.
• Significant experience in legal practice in the UK.  
• Demonstrable commitment to supporting marginalised communities to access justice.
• Ability to learn new areas of law quickly and develop new areas of work.
• Good political antennae and excellent relationship building and management skills.
• Experience conducting cases from initial advice through to trial.
• Relevant experience in analysing complex factual and legal situations and helping to advise clients in accordance with their aims.
• Experience in dealing sensitively with clients, whistleblowers and experts.
• Experience in working on complex matters, which require analysis of large amounts of documents and data.
• Excellent communication skills, demonstrated by the ability to communicate accurately, clearly, concisely and persuasively, both verbally and in writing.
• Excellent time management skills demonstrated by the ability to organise and prioritise a complex workload and work to tight deadlines.
• Experience in working and leading a team environment.
• Comfort with working at both the details-driven operational level and big-picture strategic level, as well as the ability to navigate between the two.

Length and Salary

The role is permanent. The annual salary is £88,400 per annum less any required deductions for income tax and national insurance.

Our team works remotely, and this role can be based anywhere. We would prefer you to work within or close to UK office hours, but this is flexible. Our team travels every two months for team days and twice a year for team retreats. This role will include significant UK and international travel. Only candidates with the right to work in their location will be considered.

How to apply

Please make your application via Applied, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in May for selected candidates.

Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech- justice organisation, we ask the same of our candidates.

Foxglove is being supported in this search and appointment process by SCHC Advisors. For a confidential conversation to learn more about the role, please contact Sophia Copeman.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.

We encourage people from historically disadvantaged or underrepresented groups in the legal profession to apply.

If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with Sophia Copeman.

If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy.