Law jobs in london
We are looking for an experienced, capable, calm, communicativeDirector of Operations to take responsibility for translating our vision, mission and values in to day-to-day operations.
About us
The Magpie Project is a fast-growing, Newham-based charity working to create a better world for mums with under fives who are at risk of homelessness, and subject to the hostile immigration environment. Our Vision is one of powerful mums building a world of equity, opportunity and kindness in which all our children thrive. We do this by providing mums and minis – together – with emotional and social support and the essentials they need at all stages of their journeys towards secure status, suitable homes and good health, we work through, trust, love, endurance, hope, and joy. We deliver services under one roof, where play is centred, information flows, and the whole person matters. We concentrate on building relationships of trust and community where each Magpie Mums’ and minis’ voice is heard.
Overview
Since our establishment in 2017 many funders, community members, professional partners – not to mention mums and minis - have bought in to our vision and seen our project grow to a staff team that hovers around the 15, and a turnover well above £500k. Our success means that we are now looking to recruit to a new and vital role of director of operations. This critical role will work alongside the CEO to make sure that our ideas and ambitions are matched by sure-footed implementation, safe structures, and workable policies.
You will ensure efficiency, compliance, clarity, reporting and calm in the running of our fast-moving, multi-faceted grassroots charity. You will be the unwavering back-stop behind the exciting innovation, and the busy front-line. Your organisational skills and operational expertise will create and maintain a structure which is safe, sustainable, efficient and transparent - while being agile enough to allow our volunteers and staff to pivot when necessary in order to meet the ever-evolving needs of our mums and minis.
This leadership role includes line management of project leads, staff and volunteer recruitment, reporting and budget management, HR responsibilities the development of policies and procedures, as well as occasionally deputising for the CEO
Key Responsibilities
- Strategic Leadership
- Work within the charity’s mission, vision and values, and strategic plan to ensure and oversee the smooth running of all day to day activities of the charity.
- Work to create, maintain and deepen our culturally competent, anti-racist, decolonised, psychologically-safe environment for all mums and minis, staff, volunteers and visitors.
- Ensure that – as a charity – we are always ambitious but operating within our means in remain fully accountable for every penny and hour that we spend.
- Centre Management
- Provide strategic oversight and support for project leads in their delivery of projects and programmes at the centre, ensuring alignment with charity objectives.
- Provide line-management support to Play, Resources, Kitchen, Finance and Fundraising leads.
-
- Foster a collaborative environment in which shared decision making is embedded, where all staff members and volunteers feel valued and where projects are well-integrated into the charity’s overall operations.
- Staff & Volunteer Recruitment
- Lead on all recruitment to attract skilled staff and committed volunteers.
- Create, update, and implement onboarding, training, and retention strategies.
- Promote diversity and inclusion in hiring practices.
- Work to further enable our ‘community first’ recruitment policy.
- Work to create a ‘staff handbook’ and a ‘volunteer handbook’ to aid with onboarding and induction.
- HR Oversight
- Work with external HR support provider to oversee employment contracts, benefits, for all staff, and support and supervision for staff that you manage.
- Work with HR to review and create fair, compliant and benchmarked employment contracts for all staff.
- Oversee and record holiday, sick, maternity and bereavement leave in line with charity policies.
- Ensure compliance with all employment laws and best practice.
- Work with our Finance Director to ensure smooth running of payroll, SSP and other contractual arrangements that are compliant and transparent.
- Policies & Procedures
- Develop and implement policies to ensure clarity, fairness, compliance, consistency and efficiency.
- Regularly review and update policies in line with best practices and legal requirements to a timetable in agreement with the board of trustees.
- Keep abreast of governance regulations and report to the CEO and on Trustee Board on GDPR, financial, safeguarding, and risk assessment policies.
- Financial & Resource Management
- Oversee and assist the Finance manager in creating annual and multi-year budgets,monthly management accounts, financial planning, resource allocation, reporting to funders and trustees to ensure transparency and sustainability throughout the charity.
- Implementing strategies to delegate budget-holding to project leads, and to ensure operational efficiency at all times.
- Facilities & IT Management
o Ensure smooth operations across physical assets and digital infrastructure.
o Oversee health and safety compliance within the charity’s building and off-site delivery.
o Manage external providers of HR, Salesforce and H&S functions.
o Liaise with co-tenants and freeholder as well on all building matters.
- Board Liaison
o Prepare for, attend and play a leadership role in quarterly Finance and Risk meetings as well as attending termly Board meetings
o Prepare Board meeting papers on operational and financial matters
o Oversee, maintain and ensure adherence to a schedule of delegated authority across the organisation
Skills & Qualifications
- Proven leadership experience in charity operations, non-profit management, early years setting, or a related field.
- Management qualification a bonus but not essential.
- Strong HR expertise, including staff recruitment, salary benchmarking, and compliance.
- Experience in line management of project leads, with a track record of strategic oversight and performance development.
- Ability to develop and implement policies and operational procedures effectively.
- Strong financial acumen, including budgeting, management accounts, and resource allocation.
- Knowledge of Microsoft Teams, Xero accounting software, Payroll protocols, Salesforce or other CRM systems.
Person Specification
- We are looking for a leader with a proven track record as Director of Operations, COO or Operations Manager in a similar sized organisation. .
- In this role, you will be able to gain the trust of the team by balancing kindness, care and compassion with competence and decisiveness gained from your years of prior experience in similar work. Above all, you will bring integrity and commitment to this role, in service of the mums and minis who make up our community.
- You will be confident in taking the lead on all your works streams while remaining in constant – daily, even hourly - communication and collaboration with staff, CEO, Finance, and Fundraising leads.
- You will unflinchingly interrogate our systems, policies and practices, while be extremely gentle with our people – creating psychological safety not only for all of our mums and minis, but also our staff and volunteers.
- Your attitude will be pragmatic and ‘can do’ as you carve a realistic path between confidence and caution when planning projects and delivery.
- You will understand that structure creates safety, but too much could be stifling – you will be emotionally and socially aware enough to walk this line.
- You will have experience of in line-managing project leads, with a track record of strategic oversight and performance development
- You will be able to develop and implement policies and operational procedures and report on them to the board
Reporting Structure
Reports directly to the CEO, and - on occasion - the board of Trustees, working closely with Finance and Fundraising leads, Project managers, and external HR and H&S provider.
Application process
Please send us your CV with a three-minute or less video explaining to us:
1. What makes you our perfect director of operations
2. What you would look to put in place do in your first 100 days
3. What your favourite colleague would say about you
You will not be judged on your production values – a talking head to camera on a shakey phone is fine.
Closing date for applications Wednesday 2nd July 2025
Please be available for interview week commencing July 7th.
Applicants will be asked to two interviews, one with a practical skills test, and then invited to spend a paid day at the project as part of the appointment process.
We believe all children have the right to a secure, safe place to play, healthy food, engaged, informed parents, and access to support



The client requests no contact from agencies or media sales.
This would be ideal for someone at the beginning of their career looking to grow and develop within a very supportive and innovative organisation. We will provide a structured development programme, lots of opportunities for growth, along with a very nurturing, mission-focused culture and excellent benefits.
This role will support the Head of Environments, Platforms and IT Security to ensure that our technology infrastructure is reliable, safe and future-proofed. As required, the role holder will also support project implementation within the Technology Operations remit, having a direct impact in moving us forward in realising our vision and mission.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
-
Active membership of local church congregation.
-
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Data Operations Manager
Contract type: Permanent – 35 hours per week
Location: UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £44,168 - £46,493 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Data Operations Team sits within the wider Supporter Experience and Operations team, within the Mass Engagement Department at WaterAid. The team is responsible for enabling a high-quality supporter experience through best in class data operations, ensuring tasks are effectively managed across the team. This role leads on all aspects of data imports, Direct Debit processing and Gift Aid claims, enabling WaterAid UK to maximise its fundraising potential, ensuring compliance with financial and data regulations and maintaining high data quality standards.
About the role
As our Data Operations Manager, you will ensure the accuracy and efficient management of data imports and core income processes such as the Direct Debit and Gift Aid claims. You will work closely with key stakeholders in Performance and Insight, Finance and Mass Engagement to drive sustainable change.
In this role, you will:
- Manage the day-to-day data operations (including data imports, Direct Debit submissions, submitting Gift Aid claims to HMRC)
- Line Manage two Data Operations Officers, providing support, coaching and mentoring
- Manage the workload and responsibilities of the Data Operations Team, ensuring that tasks are carried out on schedule and within agreed SLAs
- Identify opportunities to improve efficiency and accuracy through automation or system enhancements
- Build strong operational relationships with key stakeholders in the Data Engineering and CRM teams, as well as with WaterAid’s third party agencies, to identify areas for improvements and rapid problem fixing, particularly in relation to managing data rejects
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Excellent problem solving and communication skills
- Strong experience of using relational database packages and working with large and complex data sets
- Experience of leading, managing and motivating others and driving change
- Experience of measuring and reporting on team performance against Key Performance Indicators (KPIs)
- Experience of using SQL
- Knowledge of BACS, Direct Debit and Gift Aid HMRC regulations
Although not essential, we’d prefer you to have:
- Good working knowledge of the architecture and functionality of Microsoft Dynamics 365
- Demonstrable experience in Direct Debit and Gift Aid processing
- Experience using Azure DevOps
Closing date: Applications close 12:00pm UK time on 14/07/2025. Interviews are expected to take place week commencing 21/07/2025
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Preemployment screening : To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All preemployment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UKbased roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybridworking arrangements
- Season ticket loan
- Free annual eye tests
- ‘Pay As You Give’ charitablegiving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Paid sabbaticals
- One paid volunteer day each year
Our global commitment:
Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued.
Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life.
Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees.
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job ADVERT for Part-time Administrator
The Project for the Registration of Children as British Citizens (PRCBC) is seeking to recruit a part-time self-motivating and committed Administrator. The postholder will be at the core of PRCBC and involved in all aspects of PRCBC’s work. This post will be based at our office in Hammersmith, London.
Salary: £32,000-36,000 FT (pro rata)
3 days per week
Closing date for applications: Rolling
Interviews: There will be an initial Zoom interview followed by an in-person practical written skills test and a further general interview at our office in Hammersmith.
About PRCBC
Founded in 2012, PRCBC is a small but dynamic charity with a strong national reputation for its unwavering commitment to children and young people with complex British citizenship rights. Now in its thirteenth year, PRCBC has consistently delivered expert advice, assistance, and representation to children, young people and their representatives, alongside leading on strategic litigation and test cases to challenge legal and practical barriers to citizenship. In addition to its legal work, PRCBC plays a vital role in public education and professional training, helping to raise awareness and build capacity around citizenship rights across the UK.
About the Role
The position is permanent and part-time. It is for 3 days per week, for the right candidate. The postholder must be available to work one Saturday a month. A normal working week is 21 hours (3 days per week) to be worked between 09:30am to 5:30pm weekdays. There may be an opportunity to work from home once a week after probationary period.
The main tasks of the role include: maintaining effective communication and correspondence with our vulnerable young clients and booking appointments; overseeing and updating our case management system; administrative financial work, costs billing and creating invoices; and general administrative duties including filing, scanning, shredding, archiving, photocopying, creating e-bundles, preparing and taking post to the post office, completing forms, and requesting subject access disclosure and other information from third parties.
The role also requires the administrator to support, where necessary, the day-to-day administrative management of the office and PRCBC operations. This includes liaising with external stakeholders across a range of areas such as IT support and building management; supporting the maintenance and updating of operational procedures and practices; and completing ad-hoc administrative tasks, such as office supply procurement, as required.
To work effectively at PRCBC, it is necessary for the administrator to closely follow instructions, retain a professional approach throughout, and be highly focused and well organised, with excellent attention to detail.
Due to the varied nature of PRCBC’s work, the administrator participates in many aspects of the management, administrative and legal process, and interacts with a wide range of individuals, from solicitors and barristers to social workers and foster parents, alongside frequently vulnerable young clients and their carers. The administrator is therefore expected to manage a varied and evolving workload. The right candidate will have an initiative-taking mindset, be highly adaptable and willing and able to take initiative in daily operations.
Application pack attached.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to work with The Meath Epilepsy Charity, who are looking for an experienced Epilepsy Nurse who can offer a specialist epilepsy service, provide continuity of care to the residents of The Meath Epilepsy Charity, and develop the staff team’s knowledge of epilepsy.
Based in a stunning setting in Godalming, Surrey, The Meath Epilepsy Charity, aim to enhance the lives of people who have complex epilepsy and related disabilities, by ensuring they receive the support, expert care and encouragement required to build confidence, acquire new skills and maximise independence in their daily lives.
The Epilepsy Nurse will have exceptional clinical expertise and deliver the highest quality of care and support within agreed protocols and allocated resources.
The successful candidate will demonstrate:
- Proven Clinical Experience: Minimum of three years in a relevant role, with a strong foundation in clinical decision-making and credibility among residential care staff.
- Safeguarding and Incident Management: Demonstrated knowledge of safeguarding children, young adults, or adults; experience managing and investigating clinical and serious incidents.
- Specialist Knowledge and Care Planning: Experience working with individuals with epilepsy or learning disabilities; ability to co-plan effective care packages for complex needs.
- Strong Interpersonal and Communication Skills: Excellent communication with families and teams, strong interpersonal skills, and a person-centred approach to care delivery.
- Organisational and IT Competence: High levels of resilience, problem-solving and organisational ability, proficiency in IT, and experience with audit and quality monitoring systems.
A full driving licence is desirable but not essential. Please note that there will a requirement for DBS checks.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Closing date: 14 July 2025
Please note that when a suitable candidate is found the role will close early, so please apply without delay.
Location: Hybrid working between the Aldgate, London office and home
A great opportunity has risen for a Prospect Research Manager to support our ambitious 5-year strategy, using your research and data skills to increase the size and quality of our high value pipeline of Trusts and Major Donor prospects.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
You will take ownership of the prospect research function, leading on the identification and qualification of prospects with a particular focus on high value (£50k+) prospects across Trusts + Foundations and Major Donors. You will work closely with fundraising teams and senior stakeholders to create insightful research profiles, conduct network mapping and due diligence reports, and align prospect research with key organisational fundraising priorities. Using our CRM system, you will use your data and analysis skills to create reports and track KPIs to monitor the strength and health of the prospect pipeline and fundraiser portfolios to drive income.
You will have excellent communication skills, and an ability to translate complex information from a range of sources into easily digestible reports and briefings. Able to work independently and as part of a team, you will take pride in producing high-quality and data-driven work. You will be a confident user of CRM and IT systems, with experience of analysing varied sources of data to grow prospect pipelines and a robust understanding of due diligence and data protection laws.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.
You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.
On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.
You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.
You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.
You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.
We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.
Responsibilities
1. TSA Support Line
1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:
- All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
- You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
- You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
- You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
- You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
- You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
- You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
- Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
- You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
- You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
- You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.
1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.
1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels.
1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.
1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.
2 Support, information and signposting
2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.
2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).
2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.
2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.
2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.
2 TSA events
2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.
2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.
4 Supporting health, social care and education professionals
4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.
4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).
The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.
A DBS disclosure will be required prior to taking up post.
Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.
Prospectus are delighted to be working exclusively with a new client who are a well-established charity that are people focused and deliver to beneficiaries.
This HR Manager role is available on a permanent contract and full-time basis. The salary band is £35,000-£45,000 and has flexible working arrangements, as a remote role with occasional travel.
You will report to the Director of Finance & Corporate Services and be the primary point of contact for all operational HR matters and provide an inclusive people focused HR service. You will foster strong relationships between employees, line managers, and HR ensuring the delivery of an effective HR function.
You will have a hands-on approach and to all aspects of the employee relations cycle which includes leading on recruitment campaigns and onboarding/offboarding. You will maintain and update the HR system. You will conduct data analysis on key HR metrics. In addition to this, you will review, process, and implement HR policies and drive continuous improvement of the HR function.
To be successful in this role, you will be CIPD Level 5 or equivalent and have a vast amount of demonstratable HR experience, with at least a couple of years working in HR Manager roles.
You will have experience of advising and supporting managers on a range of employee relations matters. You will have experience reviewing, developing, updating and implementing HR policies. You will have an understanding of GDPR and the ability to handle confidential/sensitive information. You will have experience using HR and payroll systems. You will be a forward thinker who has a track record of introducing new ways of working and leading HR projects.
You will have strong communication skills and the ability to engage effectively with a range of stakeholders. You will be a forward thinker who strives for continuous improvement and able to work under pressure. You will be self-motivated and have experience working as a part of team.
Desirably, you will have experience working in the charity sector and a degree in Human Resources or similar educational qualification. You will have an understanding of employment law, regulations, and ethical HR practises. You will have experience helping an organisation through a period of change and be able to align HR strategy to business objectives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Just over a year ago, Children Not Numbers was founded in response to the unprecedented crisis facing Palestinian children in Gaza.
Our UK-based medico-legal NGO was established to be a voice for the most vulnerable and innocent victims: children. We chose the name Children Not Numbers to acknowledge that the dead and wounded are not simply statistics.
From the very beginning, our mission has been clear: to provide life-saving medical care, rehabilitation, and long-term support to children affected by war and poverty. Our six core objectives are:
- Immediate short-term medical evacuation
- Medical aid delivery
- Sustainable rehabilitation support
- Advocacy for children’s rights
- Educational programme implementation
- Supporting junior Gazan medics
We are looking for a proactive and enthusiastic Fundraising Assistant to support our growing and ambitious fundraising team. This diverse role is key to helping us raise vital funds through individual giving, community fundraising initiatives, and challenge events. You’ll support the smooth running of our regular giving programme, handle general fundraising administration and ensure excellent supporter care and team efficiency.
WHO ARE WE LOOKING FOR?
To be considered for this role, it is essential that you:
- Have 1+ years' employment within a charity or NGO, ideally within a fundraising team or an international development organisation.
- Reside in the UK and hold right to work status
- Are already set up, or are able to set up, in order to fulfil a contractor role (this is not a PAYE employee position)
You will also be skilled in:
- Managing multiple tasks and deadlines within a fast-paced environment
- Written and verbal communication
- Demonstrating a high attention to detail and accuracy
- Using databases and online platforms (training will be provided)
- Acting as a team player with a positive, can-do attitude
It would be highly desirable if you:
- Bring lived experience of or strong affinity with the cause
- Are familiar with CRM systems, such as Beacon, Salesforce, Donorfy or Raisers Edge)
- Have knowledge of fundraising best practices and donor stewardship
Application is initially by CV only. Cover letters are not required for initial application. Therefore please ensure that the essential/desirable person specification points above are made clear on your CV.
Please do not contact Children Not Numbers directly - recruitment for this role is being managed solely via the CharityJob portal.
Suitable applicants will be contacted for an initial screening call where a detailed brief will be shared and your relevant experience discussed. You will also have the opportunity to ask questions about the role and organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with a Richard House Children’s Hospice to secure their new Head of Fundraising. Richard House helps children and their families in East London to lead as happy a life as possible when dealing with a life-limiting health condition. From the moment a child is diagnosed with a life-limiting, life-threatening or complex health condition everything changes. These changes affect the whole family, which is why Richard House feel it is vital not only to provide care to the child but to support the whole family. As a key member of the fundraising team, you will directly support the charity’s work, as the majority of their services are funded thanks to the generosity of their supporters.
An exciting opportunity has risen for a versatile and driven Head of Fundraising. The postholder will be responsible for leading the development and delivery of the fundraising strategy, implementing the fundraising plan, overseeing the fundraising budget, and ensuring compliance with fundraising regulations. This role has strategic accountability for fundraising, but will be hands on, involving operational fundraising that delivers crucial short- and medium-term funding impact, as well as longer-term and sustainable income sources for Richard House.
This role is offered on an interim basis, but with the option to become permanent.
The successful candidate must be able to demonstrate:
- Proven fundraising experience and a sound working knowledge of the main fundraising methods and streams.
- Track record of delivery at operational business level, with the ability to impact at strategic level, including translating strategic vision into clear direction for the organisation and line reports.
- Experience of maximising fundraising effectiveness and efficiency by using and developing a CRM.
- Exposure to management of salaried staff and/or volunteers, delivering fundraising targets, and with a proven ability to recruit, train and monitor performance.
Excellent communication skills, with the ability to influence and persuade. An innovative, and proactive leadership style, with the ability to inspire others to maximise their potential, will be essential.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Hybrid / Richard House Children’s Hospice, Richard Drive, London E16 3RG. Minimum of 3 days a week onsite with additional travel to meet with donors, funders and partners as needed.
Closing date: 15 July 2025
Due to the nature of the role, Charisma will be reviewing applications and actioning on a rolling basis. Candidates with availability and/or notice periods of a month or less are actively encouraged to apply.
Human Resources Manager
Type of Employment: Full-time employee (40 hours/week)
Starting Salary Range: £62,150 – £71,650 (London area)
Exact compensation will vary based on skills, experience, and location.
Location: Shift will consider candidates located in the UK (ideally in the London metropolitan area) with existing permission to work. Shift team members work remotely, with occasional in-person engagement.
Deadline for Application: Friday July 11, 2025, 11:59pm BST
About Shift
Shift is the leading center of expertise on the UN Guiding Principles on Business and Human Rights. Shift’s global team of experts works across all continents and sectors to challenge assumptions, push boundaries and redefine corporate practice in order to build a world where business gets done with respect for people’s dignity.
Shift is a charitable and educational nonprofit organization with a principal place of business in New York, NY. Shift’s mission is to shape the legal standards, market incentives and leadership practices that embed respect for human rights into business. Shift works with businesses, financial institutions, governments and civil society stakeholders to help put their commitments to the UN Guiding Principles on Business and Human Rights into practice.
The Role
Playing an essential role in our small, dynamic team, the HR Manager will be a key driver of a thriving workplace culture, ensuring that Shift’s people strategies align with our organizational goals. In this role, you will lead core HR functions, including compliance, recruitment, employee development, and policy implementation, while serving as a trusted advisor to leadership on all people-related matters.
Working closely with the COO, you will develop and implement systems that enhance retention, engagement, and performance. Beyond strategic HR leadership, this role also involves hands-on operational and administrative responsibilities, contributing to Shift’s overall efficiency and success.
What You Will Do
The HR Manager will carry out the following essential functions of this role:
HR Leadership
- Serve as a trusted HR advisor, aligning people strategies with Shift’s mission and organizational objectives.
- Partner with Shift leadership on strategic workforce planning, organizational development, and talent retention.
- Lead diversity, equity, inclusion, engagement and well-being initiatives, ensuring a culture of respect and belonging.
- Provide coaching to leadership and managers, facilitate change management and high-performance work environments.
- Implement organizational policies.
Performance Management, Development & Workplace Culture
- Implement and oversee regular performance evaluation processes.
- Support leadership in coaching, feedback, and career development programs for all employees.
- Identify training needs and facilitate team learning initiatives.
- In partnership with COO, investigate and ensure resolution of employee concerns, fostering a supportive and inclusive workplace.
- Guide managers on employee relations, performance coaching, and conflict resolution.
- Drive initiatives to enhance team engagement, well-being, and professional growth.
Recruitment & Onboarding
- Manage full-cycle recruitment, from job posting to candidate selection and onboarding.
- Oversee onboarding and orientation to integrate new employees effectively.
Compensation, Benefits & Compliance
- Partner with Shift’s Head of Finance and COO to manage compensation, administer employee benefits, including health insurance, and retirement plans.
- Conduct market analysis to ensure competitive and equitable compensation structures.
- Maintain compliance with employment laws across all relevant jurisdictions, working with external providers where relevant.
Operations & Administrative Support
- Support the implementation of systems for internal communication, knowledge management and team-wide collaboration.
- Oversee HR administrative tasks, including remote work logistics and coworking subscriptions.
- Support the implementation of systems for internal communication, knowledge management and team-wide collaboration.
- Coordinate logistics for team retreats and support logistics for other events.
Supervisory Responsibilities
- This position does not have direct supervisory responsibilities.
The person in this role will be expected to travel, as needed, for occasional in-person activity.
What You Bring to the Team
- 5+ years of HR management / generalist experience, ideally in a nonprofit or mission-driven organization.
- Strong understanding of HR best practices, employment laws, and compliance across multiple jurisdictions.
- Proven ability to influence and coach leaders at all levels.
- Ability to multi-task, work effectively, and produce high-quality work in a fast-paced, high-volume, deadline-driven environment.
- Experience in recruiting, employee relations, and HR operations.
- Proficiency in Microsoft Office and HRIS systems.
- Strong project management, organizational, and problem-solving skills.
- Ability to work effectively in a remote, international environment.
- Proficiency in English.
- Existing permission to work in the US or the UK.
- Ability to travel when needed for in-person events.
- Exceptional communication, confidentiality, discretion, and relationship-building skills.
Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
What Shift Can Offer You
Benefits include:
- 39 days of paid leave for full-time employees: includes 4 weeks of vacation leave, a 2-week office closure at the end of each year, and at least 9 public/floating holidays. (Leave is prorated for part-time schedules.)
- Paid sick leave and parental leave.
- Employer pension contribution of 5% p/a.
- Professional development allocation.
- Remote work support package, including support for co-working space.
Shift is committed to maintaining a respectful workplace that is free from all forms of harassment, including in all engagements conducted on behalf of Shift.
How to Apply
Please submit a 1-page (maximum) letter of interest and CV for consideration. Finalists for the position will be asked to provide three professional references.
Deadline for Applications: Friday July 11, 2025, 11:59pm BST
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with a Richard House Children’s Hospice to secure their new Events Manager. Richard House helps children and their families in East London to lead as happy a life as possible when dealing with a life-limiting health condition. From the moment a child is diagnosed with a life-limiting, life-threatening or complex health condition everything changes. These changes affect the whole family, which is why Richard House feel it is vital not only to provide care to the child but to support the whole family. As a member of the fundraising team, you will directly support the charity’s work, as the majority of their services are funded thanks to the generosity of their supporters.
The Events Manager will develop an events programme that delivers excellent supporter-care to all fundraisers and supporters taking part in an event or organising their own activities, maximising income from these fundraising streams. Harnessing current supporters and leading the growth of our existing network of community and event supporters is key to this role, with a focus on developing pro-active individuals, corporates and groups wanting to engage with and support events. The role will be hands on, focused on operational delivery, supporting crucial short- and medium-term funding impact, as well as longer-term and sustainable corporate income for Richard House.
This role is offered on an interim basis, but with the option to become permanent.
The successful candidate must be able to demonstrate:
- A track record in managing and delivering fundraising events, including participant cultivation and stewardship.
- Evidence of developing supporter-care processes to increase engagement.
- Experience of the practical application of the Fundraising Regulator, Gift Aid and Data Protection legislation.
- Experience working with volunteers would be beneficial.
Excellent communication and relationship building skills and an ability to interact with prospects and partners at all levels will be key.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Hybrid / Richard House Children’s Hospice, Richard Drive, London E16 3RG. Minimum of 3 days a week onsite with additional travel to meet with donors, funders and partners as needed.
Closing date: 17 July 2025
Due to the nature of the role, Charisma will be reviewing applications and actioning on a rolling basis. Candidates with availability and/or notice periods of a month or less are actively encouraged to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The role is responsible for delivering comprehensive HR support across the organisation, covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and payroll providers. The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance, and supporting a positive workplace culture.
Key Responsibilities
- Managing end-to-end recruitment processes across multi-disciplinary teams; including
- Ongoing development, coordination, and oversight of SCT’s volunteer recruitment, onboarding, training, and administration in collaboration with SCT’s managers.
- Working closely with SCT’s outsourced HR support.
- Providing SCT managers with guidance on volunteer recruitment and any management issues.
- Implementing, maintaining and reviewing an annual training plan for all employees.
- Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation.
- Supporting employee relations by assisting with complaints, grievances, and disciplinary procedures, including provision of support to managers on all employee-relation matters.
- Working with SCT’s Business Operations Officer to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information.
- Supporting the ongoing review, development and improvement of clear, consistent, and accessible policies and procedures across the organisation.
- Working closely with SCT’s managers to promote the ongoing communication, implementation, and participation in the review cycle of policies and procedures.
- Undertaking other reasonable duties that may be required from time to time.
Person Specification
• CIPD qualified to level 5 or significant HR Management experience will also be considered
• 3+ years demonstrable generalist HR Management experience or similar role types
• Demonstrable experience of working across multiple sites
• Excellent communication skills both in the written form and in person with the ability to adapt to all audiences
• Experience of presenting material and report writing to a range of audiences
Essential Skills and Experience
- Proven experience in managing end-to-end recruitment processes, including onboarding, training, performance management, absence, and leaver procedures.
- Awareness of UK employment law and GDPR, with a willingness to learn and apply policies correctly.
- Understanding of volunteer management, including recruitment, onboarding, training, and administration.
- Experience with outsourced HR support services, providing HR guidance and support to managers, particularly in volunteer and employee management matters.
- Experience in maintaining accurate HR records and handling confidential information in line with data protection legislation.
- Practical knowledge of employee relations processes, including handling complaints, grievances, and disciplinary procedures.
- Familiarity with payroll processes and working collaboratively to ensure accurate payroll data.
- Comfortable using HR databases, spreadsheets, and Microsoft Office tools.
- Excellent organisational skills and attention to detail.
- Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
- Help coordinate internal communications and staff events.
Desirable Skills and Experience
- Experience in developing and implementing annual training and development plans.
- Previous involvement in reviewing and updating organisational HR policies and procedures.
- Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
KEY DETAILS
DISCLAIMER: THERE IS AN OCCUPATIONAL REQUIREMENT FOR THIS POST HOLDER TO BE A CHRISTIAN. See section below for more information.
Refer to document attached (visible once you click 'Apply').
Job title: Operations Manager
Hours: 37.5 hours per week (Flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Salary: £32,400 to £36,000 depending on experience
Contract: 12 months with potential/possibility of extension
Reports to: Church Leadership Team (Ministers and Trustees)
Location: Westbourne Grove Church, London W11 (Please note that the nature of the role means that hybrid working is not an option)
Closing date and how to apply:
8.30am on Friday 18th July 2025.
FOR TERMS AND CONDITIONS, HOW TO APPLY AND COVER LETTER INFO, SEE DOCUMENT ATTACHED.
Other essential information: You must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.
ABOUT THE CHURCH
We welcome everyone to join with us in discovering Jesus and sharing God’s love, especially by caring for those in need.
Located in a multicultural and socioeconomically diverse neighbourhood, the church actively promotes inclusion, stands against racism and discrimination, and is an equal opportunity employer.
OUR ETHOS – GUIDING VALUES AND IDEALS
We believe that God is loving, good and just, and chooses to reveal himself to us! He made humans in his image, so we’re designed to live in relationship with him and with each other in community. The world is currently not as God wants, and his plan is to renew the whole of creation. He invites and calls us to the privilege of working with him on this mission.
With this in mind, we want to reflect God’s love and character in our values and actions.
OUR VALUES
- We value growing in relationship with God in a wide variety of ways - welcoming questions and doubts as vital parts of learning and growing. We long for people to know Jesus and follow Him.
- We build relationships on love, compassion, and mutual respect.
- We treat everyone with kindness and dignity, caring especially for those in need, and seeking justice and reconciliation.
- We seek to reflect God’s generosity, integrity and honesty in business.
- We share our beautiful building with the local community and offer a place of belonging, hope, and participation.
- We believe leadership is servant-hearted, and all are encouraged to take part.
- We seek to express encouragement, forgiveness, and lasting hope.
OUR WORK AND MISSION
Our church activities flow out of our community's passions and interests, aiming to embody God's character in all we do.
OPERATIONS MANAGER - ROLE RESPONSIBILITIES
The Operations Manager is a key support for the church’s leadership and heads the staff team providing management over key operational and missional areas of the church’s activities.
This leadership role supports the ethos and ministries of the church and its mission to be a church for the community - discovering Jesus, sharing God’s love, and caring for those in need.
A vital aim for our church’s work in the local community is that our staff relationships, our Venue ministry, our Christian hospitality and how we use and share our building should all reflect God’s character - showing compassion, generosity, and kindness.
The role has a lot of different components, so we’re looking for someone who sees all aspects of this job as an expression of the church’s mission to proclaim the Good News and will facilitate and serve the congregation, the staff and the volunteer teams as they creatively explore ways to express our Christian ethos through the life and ministries of the church. This therefore requires that they are someone who has a mature Christian faith.
They will need to be a “servant“ leader who is mentally agile, energetic, able to schedule and prioritise, a good delegator, a team player, a quick learner and capable of taking initiatives, with a healthy understanding of self-care - we’re not looking for a “hero”, but someone who can work sustainability.
Leadership:
- Work closely with the church leadership team to support the trustees, staff and congregation in the development of church vision, ethos, mission and ministries.
- Create a positive, Christian work environment, and cultivate supportive team working relationships and working practices that align with the church’s mission.
- Lead the staff team, providing effective leadership, management, administration, recruitment, and staff development. Facilitate the team as they represent the church’s values in the day-to-day open house ministries of the church.
- The Operations Manager must be able to represent the church and the church’s Christian ethos in the absence of the Minister.
Building Management:
- Support and develop initiatives that enable every aspect of the building's use, welcome and presentation to be missional.
- Provide effective management, administration, organisation, maintenance, and development of the WGC church buildings and equipment.
- Coordinate with the Estate Manager to develop long-term maintenance plans for the common parts areas of the building.
- Provide the Trustees with regular building management reports.
Compliance and Legal Administration:
Provide effective management, administration, organisation, and compliance with UK laws, for:
- The maintenance of a safe and healthy working environment.
- Safeguarding, equality and inclusion.
- HR matters including safe recruitment, induction, training and employee development.
- GDPR
- Matters relating to Westbourne Grove CIO charity’s Trust Deeds, Constitution and Church Rules, and leasehold responsibilities.
- Requirements as a registered charity (CIO) including timely submission of reports to the Charity Commission.
- Develop and implement policies, risk assessments and safe working procedures and keep them regularly updated and reviewed. Ensure policies and safe working practices are adhered to.
- Provide adequate information, training and supervision to ensure employees and volunteers are competent to do their work.
- Lead in communications with the freeholder, the management company, the estate manager, and church tenants. Oversee any necessary legal input for decision-making and work closely with the WGC Trustees, and external organisations on decisions relating to the common parts of the building.
- Keep administrative records. Provide reports for the Trustees.
Administrative Services and Support:
- Provide administrative support for the Ministers. Develop and maintain administrative, organisational, communications systems and record keeping procedures for the church’s general administration. Maintain membership and constitutional records.
- Administrate the church's IT infrastructure, broadband, phone systems, and utilities accounts and ensure they meet the operational needs of the building and its ministries.
- Assist the Venue Manager to develop and maintain suitable and effective systems, strategy, pricing, communications, contract management, staffing and customer relations.
- Develop the church’s visibility and profile in the community using the church’s website, social media, ArtSpace, and missional displays and exhibitions, ensuring these align with the church’s ethos and mission.
Financial Oversight:
- Oversee provision of financial management information to Leadership team and Trustees, including budgeting, salaries, financial reports, end-of-year statements. Support them in developing financial strategies and policies.
- Oversee the accurate functioning of church financial systems, controls and procedures. Monitor and administrate reserves and investments.
- Ensure WGC's financial practices comply with UK charity regulations. Assist with the filing of the accounts and annual report to the Charity Commission.
Provide financial oversight, management, and support for:
- Venue ministry finances, pricing and strategy
- Finance Administration - ensure all financial records, payroll, pension administration, invoices, and reports are accurate and timely. Authorise payments.
- Manage the buildings budget including liaising with the Estate Manager regarding common parts expenditure.
- Financial interactions with lease and licence holders including new leases, rent reviews, break clauses and lease renewals, insurance contributions.
PERSON SPECIFICATION
Essential Personal Skills and Characteristics:
- A practising Evangelical Christian - Pastoral skills: able to mentor, and support in prayer.
- Leadership and team building: Ability to lead with a servant heart, to encourage, enable and enthuse team members. Emotionally intelligent and resilient. Skilled at delegating. Has the wisdom and confidence needed to handle conflict. Reliable and consistent, creating a stable and secure environment.
- Problem solving: Strong management and administration skills. Strong organisational, strategic, analytical, and problem-solving abilities. Able to think clearly, creatively and collaboratively.
- Attention to detail
- Time-management
- Sound judgement and decision making across many fields of work. Awareness of when wider consultation or authorisation is required.
- Excellent communication skills and interpersonal skills with a wide range of people.
- Flexible and Confident: Works well under stress, supports others when working under pressure. Good at multitasking and responding to the unexpected. Comfortable to work alone and as part of a team. Can-do attitude and open to input from others. Keen to develop existing skills and learn new ones.
- People skills: builds relationships with colleagues. Develops a culture that demonstrates the Biblical “one-another’s” and celebrates life together. Earns trust, able to maintain confidentiality. Speaks truthfully and kindly, takes responsibility, and apologises for their mistakes. Gives and receives constructive feedback lovingly, honestly and humbly. Invests in the development of others. Sensitive to cultural differences and behaves respectfully and appropriately in a multicultural team.
- Committed to excellence to serve Jesus, WGC and those we reach out to. Seeing projects through to completion.
- Self-motivated: pro-active in developing new initiatives and inspiring others. A desire for personal development and willingness to learn and grow.
PREFERRED WORK EXPERIENCE
Candidates should be able to demonstrate either experience in the following areas of responsibility and/or the skills needed to carry out these responsibilities.
Preferred leadership experience – preferably in a church or other Christian organisation:
- The ability to contribute to the management decision making process.
- Understanding of the church and charitable sector.
- Leading and managing projects of a diverse and complex nature in a team-oriented workplace and of delivering operational excellence in challenging environments.
- Leading and creating effective teams and of working co-operatively and collaboratively with others. Experience in delegating effectively.
Other preferred areas of experience, skill and understanding:
- Operations and building management.
- Administrative and operational support,
- Human Resources, including employment laws, practices, and administration.
- Charity compliance, legal compliance with leases, tenancy agreements and customer contracts.
- General church administration, organisation and communications.
- UK Health and Safety regulations and compliance including writing and implementing policies, risk assessments and procedures.
- Safeguarding administration and understanding of training requirements at a team leadership level.
- Oversight of finances and managing budgets. Understanding of financial management systems - able to interpret and define financial reports.
- Venue management.
- Technical experience required for effective team working, including email, online meeting forums, and shared calendars and drives. Proficient in the use of Office 365 suite including Word and Excel.
- Experience in the use of websites and social media platforms such as Instagram and Facebook to promote public awareness. Experience in the use of Square Space, Canva, Photoshop, Illustrator, to produce website and social media content, and for graphic design of posters, church displays and exhibition materials.
- Education: Bachelor’s degree or equivalent experience in the work environment.
- Holds a UK driving licence.
This job description outlines the key areas of responsibility for the Operations Manager role but is not exhaustive. It may evolve based on the church's changing needs and the skills and interests of the appointed candidate. Regular reviews will take place to ensure the role remains aligned with the church’s vision and mission.
EQUALITY, DIVERSITY AND INCLUSION
Westbourne Grove Church is a Christian Charity committed to equal opportunities
and is an ‘equal opportunities’ employer within the parameters of its ethos and values. We make employment decisions by matching the church’s needs with the skills and experience of candidates.
We want all staff members, despite their differences, to know that they are welcomed, respected and included at WGC, able to do their jobs free of discrimination.
As a Christian community we operate according to the principles of our faith and therefore reserve the right to recruit Christians with an understanding of Christian values and support for the church ethos where there is an Occupational Requirement to do so.
Occupational Requirement:
In accordance with schedule 9 of the 2010 Equality Act, the church considers that there is currently an occupational requirement for the holder of Operations Manager role to be:
A mature practising Evangelical Christian: with a personal faith in Jesus Christ, of godly character, committed to personal growth, a worshipper with a passion for God’s Kingdom; a person of prayer, with good knowledge of and respect for the Bible as God’s inspired word; able to apply biblical principles to working life and showing evidence of calling to the role.
They need to:
Be an active member of Westbourne Grove Church.
Understand, be in agreement with, and be happy to promote the ethos, vision and practices of Westbourne Grove Church.
Be willing to accept and abide by the WGC Ethos Statement and Statements of Faith and to work in accordance with the WGC Constitution and Rules.
This Occupational Requirement is in place to:
Provide pastoral and prayer support, missional direction and Christian leadership to the staff team.
Protect our strong Christian ethos and values and to ensure that these are demonstrated in the work and practices of the staff team.
Ensure: that the requirements of the Church Constitution and Rules are followed in all the church practices; that our charitable objective of advancing the Christian faith is understood and carried out by the staff team.
Ensure that the church building is used to its full missional potential so that the local community and visitors encounter something of the life and presence of God.
If you require reasonable adjustments in order to carry out the role or attend an interview at WGC due to a disability, caring responsibilities, or any other reason, please let us know when you apply. Thank you.
TERMS AND CONDITIONS AND HOW TO APPLY
The role is full time (37.5 hours / week - flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Please note that the nature of the role means that hybrid working is not an option.
Salary £32,400 to £36,000 depending on the competencies and experience of the successful candidate. The package also includes 28 days’ leave + Bank Holidays, and a workplace pension (with 4% employer contribution) following the successful completion of probation.
In line with our safer recruitment policy, the successful candidate will have to undertake a DBS check and all those invited to interview will be required to complete a declaration of suitability and provide references. References will be taken up prior to appointment.
Please note that you must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.
Please send your CV and a cover letter of no more than 2 pages please - to Charlotte Thackery, Operations Manager (email found on doc attached) by 8,30am on Friday 18th July 2025.
Your cover letter should include:
1. Why you would like to work at WGC generally and this role specifically;
2. Why you think your skills and experience make you a good candidate for this role;
3. Describe how your Christian faith informs your life and actions
4. When you could start the job if you were to be offered it.
Shortlisted candidates will be asked to record a 1-minute video of themselves addressing a particular prompt. The highest performing candidates will be called for an interview with members of the WGC team.
Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 04 August 2025 then your application was unsuccessful. We are looking forward to hearing from you.
Thank you.
Refer to the document attached. We require a CV and a Cover Letter of no more than 2 pages addressing the following questions:
1. Why you would like to work at WGC generally and this role specifically
2. Why you think your skills and experience make you a good candidate for this role
3. Describe how your Christian faith informs your life and actions
4. When you could start the job if you were to be offered it.
The client requests no contact from agencies or media sales.
HR Officer
Are you an enthusiastic HR professional looking to make a real difference in a values-led organisation championing women’s housing in London?
Position: HR Officer
Location: Hammersmith, West London / Hybrid (Tuesdays in the office, plus one additional day)
Hours: Full time, 35 hours per week (Monday to Friday, Activity-Based Working)
Contract: Permanent
Salary: £30,939 per annum
Closing date: Sunday 6th July (midnight)
Interviews/assessments: Thursday 17th July, in Hammersmith
About the Role:
This is an exciting opportunity to join the organisation at a time of growth and development. As HR Officer, you’ll play a key role in the day-to-day delivery of HR operations, supporting the organisation's people and culture goals.
Working closely with the Head of HR and Corporate Services, you’ll provide expert, proactive support across the employee lifecycle—from recruitment to training and performance—to help create a high-performing, inclusive workplace that supports - 1,000 residents across London.
Key Responsibilities Will Include:
- Coordinating and administering all stages of the employee lifecycle
- Managing HR systems and maintaining compliance with policies and GDPR
- Supporting recruitment administration and organising interviews
- Delivering HR inductions for new starters
- Coordinating training programmes and maintaining learning records
- Supporting payroll and responding to HR-related queries
- Producing HR data and reports to inform decision-making
- Contributing to strategic HR initiatives and continuous improvement
To Succeed in This Role, You’ll Need:
- Strong administrative and organisational skills with excellent attention to detail
- Experience working in HR operations, ideally in a values-driven or non-profit organisation
- Knowledge of UK employment law and HR good practice
- Solid IT skills, including HRIS and Microsoft Office
- Excellent interpersonal skills and the ability to communicate clearly and sensitively
- A proactive, self-starting attitude with a commitment to inclusion and high performance
Desirable but not essential:
- CIPD qualification (or working towards)
About the Organisation:
The organisation was founded in 1920 to meet the housing needs of single women, a mission that’s as urgent today as it was then. With a portfolio of just under 1,000 homes and new developments underway, the organisation is committed to providing safe, secure and affordable housing for single women across London.
Their values - Putting residents first, being Open, Nurturing relationships, and promoting Equality, Empowerment and Respect, are at the heart of everything they do.
Other roles you may have experience of could include: HR Assistant, People Officer, Recruitment and Onboarding Coordinator, Human Resources Administrator, People & Culture Officer, HR Generalist, or Employee Experience Coordinator.