Museum jobs
About the role
At the Natural History Museum, we’re on an extraordinary journey — transforming how millions of people experience science, nature, and our shared planet. As a global centre of scientific excellence and a beloved cultural institution, we are reimagining our spaces, expanding our world-class collections, and tackling urgent challenges such as biodiversity loss and climate change. Philanthropy is central to realising these ambitions, powering everything from groundbreaking research to bold capital developments.
The Philanthropy Manager plays a pivotal role in this transformation. As part of a high-performing, collaborative Development team, the postholder will secure transformational six-figure gifts from high-net-worth individuals, generating significant philanthropic income to support a diverse portfolio of inspiring projects. Working closely with senior stakeholders, curators, and scientists, the role will shape compelling cases for support that connect donors to the Museum’s mission and impact. The postholder will provide exemplary stewardship and create robust and long-term pipelines, whilst actively supporting the Philanthropy Executive with their portfolio.
This position offers the chance to influence the future of one of the world’s most iconic museums, whilst sharing the Museum’s ambition with like-minded philanthropists.
About you
As our next Philanthropy Manager, you’ll bring your talent for cultivating meaningful relationships and turning strategic vision into tangible support for one of the world’s most inspiring institutions. You’ll thrive on building and managing a dynamic portfolio of major donors by researching prospects, crafting tailored proposals, and delivering exceptional stewardship that deepens engagement year after year. With your outstanding communication skills and confident ambassadorial presence, you’ll represent the Natural History Museum to an array of high-profile supporters, translating complex ideas into compelling stories that spark generosity. Collaborative and proactive, you’ll work closely with colleagues across the Museum to shape innovative funding opportunities that align with our bold scientific and cultural ambitions. Meticulous organisation, a sharp eye for detail, and an ability to stay composed under pressure will ensure you deliver exceptional results in a fast-moving, purpose-driven environment.
If you’re a motivated relationship-builder with a track record of securing significant gifts and you want to use your skills to make a lasting difference, we would love to hear from you.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
Find out more here
What we offer
- 27.5 days holiday plus 8 bank holidays (full time equivalent)
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
- Season ticket, bicycle and rental loan
- Life insurance
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes
- We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
- Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures.
- Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi
Hybrid working
We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.
Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.
Closing date: 23:59 on 8 December 2025
Interviews expected: w/c 5 January 2026
Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
The client requests no contact from agencies or media sales.
This is a unique and exciting opportunity to lead the creation of high-quality, visitor-focused experiences at one of the UK’s most iconic heritage sites. This role offers the opportunity to combine creative vision, strategic thinking, and leadership to make a meaningful impact on audiences and the Chatham Historic Dockyard Trust.
The Role
We are seeking an experienced and strategically minded Experience Development Manager (EDM) to oversee the development and delivery of high-quality, visitor-focused products and experiences across the historic site. As a senior member of the Commercial and Operations team, the EDM will contribute to the sustainable operation of the museum, support the preservation of the Trust’s heritage buildings and ships, and drive growth in visitor engagement and commercial income.
The role includes leading flagship events and experiences, including family activities, the Call the Midwife Official Location Tour, Mission Christmas, and major annual events such as Armed Forces Day. The EDM will co-lead one of CHDT’s largest staff groups alongside the Visitor Operations Manager, ensuring a high-quality, safe, and cohesive visitor experience across all areas of the site.
The client requests no contact from agencies or media sales.
Location – Based at Sir Oswald Stoll Mansions, 446 Fulham Road, London SW6 1DT, with occasional travel to other Stoll Foundation sites, London-based museums and national archives.
Background
The Stoll Foundation is the leading provider of housing and support services to vulnerable veterans. Founded in 1916 by theatre impresario Sir Oswald Stoll to house severely disabled WWI veterans, The Stoll Foundation has provided a sanctuary to help veterans rebuild their lives for over one hundred years.
As The Stoll Foundation enters a new chapter, an opportunity has arisen for an enthusiastic and motivated Heritage Project Officer to join our team and oversee the day-to-day delivery of a 2.5-year heritage project. Veterans’ Voices: 100 Years of Housing Heroes is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to launch an ambitious project exploring the rich history of The Stoll Foundation while engaging our residents through workshops and events and building lasting ties with the local community.
Veterans’ Voices: 100 Years of Housing Heroes
The Heritage Project is a direct response to the sale of our main site, the historic Sir Oswald Stoll Mansions, which will be handed over to our neighbours Chelsea FC in 2027. While residents of the Mansions will move to nearby, higher-quality accommodation in the new build development of King’s Road Park, aspects of our heritage including the Mansions themselves, our on-site archives and the memories and stories of our residents are at risk.
From late 2025 until early 2028, the Heritage Project Officer will deliver a series of workshops, tours, activities, and lectures which celebrate, preserve, and share our rich heritage while engaging and integrating the local veteran and civilian communities in Fulham. Working with partners including the Fulham Society, Hammersmith & Fulham Archives and two volunteer committees, the Heritage Project Officer will also conduct extensive archival and online research to piece together the hidden history and forgotten stories of The Stoll Foundation and our early residents. Additionally, the Officer will lead on the production of key assets including a website section devoted to our heritage and a physical and digital book of the local community’s memories of Stoll Mansions. The project will culminate in a temporary exhibition which the Heritage Project Officer will design and deliver with the support of volunteers and professionals.
Key Responsibilities
- Recruiting and managing two teams of volunteers: a Local Heritage Heroes committee of local community members and a Veteran Heritage Committee of The Stoll Foundation residents.
- Planning and delivering events and activities including workshops, open days, lecture series, committee meetings and field trips.
- Leading the planning and delivery of a temporary exhibition created in collaboration with project beneficiaries and volunteers.
- Tracking and reporting on a significant budget.
- Managing the creation of assets including a new Heritage section of The Stoll Foundation website and a physical and digital book compiling memories of Stoll Mansions from the local community.
- Managing the production of collaborative historical case studies and oral histories.
- Engaging with the local community to ensure participation in activities and integration with the Stoll veteran community and vice versa.
- Conducting archival and online research to uncover the story of Sir Oswald Stoll, The Stoll Foundation, Stoll Mansions, and our early veteran beneficiaries.
- Managing the cataloguing, digitisation and conservation of archival materials.
- Identifying and acting upon opportunities for further collaboration and partnerships; managing existing partnerships.
- Reporting on and evaluating the project including wellbeing impact on participants.
Job Title: Producer: Public Programme (Maternity Cover)
Hours: 21 hours, 3 days per week
Salary: £36,839 pro rata
Duration: Fixed term – contract ends January 2027
Pension: 6% employer pension contribution
Holiday: 26 days plus bank holidays pro rata
Reports to: Head of Programme (Maternity Cover)
The appointment is subject to a satisfactory DBS check
We particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.
About the Role
The Producer: Public Programme (maternity cover) will work on the delivery of artist and curator-led talks, screenings, performance events, workshops and tours. The SLG collaborates with a range of art organisations, commissioning partners and universities and in 2026 will partner on public programme with New Contemporaries, London Performance Studios, Diasporas Now and New Curators. The Producer: Public Programme (maternity cover) will work with the Head of Programme (maternity cover) in the research, development and delivery of the Public Programme. This role also works closely with the Digital Communications Manager.
The client requests no contact from agencies or media sales.
- Role: Membership Services Manager (Member Relations)
- Department: Development
- Hours: Full-time, 41 hours per week (including one hour paid lunch break)
- Working Type: Onsite
- Contract: Permanent
- Salary: £35,928 per annum
- Application deadline: 12pm (midday) on 24 November 2025
About the role
The British Museum is proud to be one of the world's most visited museums. In 2024, its home in Camden received 6.5 million visitors, more than any other museum in the UK. Against this backdrop, the British Museum is now undergoing an extraordinary transformation, and we look forward to the upcoming display of the Bayeux Tapestry.
As Membership Services Manager (Member Relations), you will take responsibility for the management and administration of primarily back-of-house Member relations and support, with a particular focus on managing the Membership contact centre and maintaining a first-class service for all Members.
Key areas of responsibility
- Customer Service: you will set and maintain expected standards of customer service across the team, manage the response to all phone, email and postal queries while maximising the support given to Members. In addition, you will act as the department's customer care champion and key point of collaboration and escalation for complex queries impacting Members.
- Team Management: You will take primary responsibility for the management, recruitment and administration of the Member Relations team within Membership Services. You will ensure that team are fully supported in their roles and in delivering the best service for Members.
- Membership Contact Centre: You will take primary responsibility for the management of the Membership contact centre, overseeing its functioning, allocation of work, effectiveness, reporting, administration of payments and financial reconciliation
If this sounds like the right opportunity for you, then we'd love to hear from you. A full job description is available below; this details the key dimensions of the role and the person specification.
About you
The successful candidate should demonstrate:
- The ability to Tackle complex problems while delivering the best outcomes for the Museum and Members alike,
- Previous experience in a busy customer service role, ideally working in a senior role or managing a telephone contact centre/customer inbox.
- Strong expertise and experience with CRM databases (preferably with experience of Raiser's Edge) as well as experience with credit and debit card payment systems
- Experience with resolving complex problems and handling complaints
- Fantastic telephone manner and correspondence skills
- First-class time management, for themselves and team members
Benefits include:
- Be a part of a world-renowned institution, where history, culture, and innovation come together!
- 25 days annual leave (rising to 30 days after long service) plus 2.5 privilege days, in addition to bank holidays
- Generous civil service pension scheme (find out more here)
- Complimentary exhibition tickets
- Free entry at paid national museum and gallery exhibitions
- Free and discounted entry to international cultural organisations
- Interest-free travel loans and rental deposit loans
- Employee Assistance Programme for mental health support
Our Values
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered. These are:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
Additional details
If you have any additional needs that we should be aware of to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all employees and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated in line with their relevant knowledge, skills and experience.
*Unfortunately, for this role we are unable to offer Sponsorship to applicants*
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.



Role: People Systems and Data Advisor
Department: People and Culture
Hours: 41 hours per week; 1 hour paid lunch; hybrid working available
Contract: 12-month FTC with potential to extend
Salary: £32,297 - £38,182 depending on experience and qualifications
About the role:
Join us in shaping the future of People and Culture at the British Museum, as we procure a new best-in-class HR and Recruitment System (HRIS).
As our HRIS technical lead, you'll play a key role in improving how we manage and use people data, ensuring our systems are accurate, efficient, and aligned with the Museum's evolving needs. You'll be the go-to expert for HRIS support, data analysis, and system enhancements, helping us deliver a high-quality service to our teams.
This is an exciting opportunity to contribute to a forward-thinking transformation programme, working closely with our People Systems and Payroll Manager, and Head of People Transformation.
If you're detail-oriented, tech-savvy, and want to delivery an excellent service to the Museum's employees, we'd love to hear from you!
Key areas of responsibility:
- Be the technical expert for the HRIS providing support and coaching to colleagues and new users, reporting any required fixes, testing and support continuous development of the HRIS.
- Provide project support with the delivery of the HRIS project, including but not limited to the design, procurement and implementation of a modern and future-focussed HRIS.
- Ensure data integrity through the use and creation of validation reports to identify and correct issues, errors and anomalies in relation to post, employee, pay and reporting lines.
- Cleanse, prepare and analyse people related data to support the production of the People Management Reports on a monthly and quarterly basis.
Benefits:
- Be a part of a world-renowned institution, where history, culture, and innovation come together!
- 25 days annual leave (rising to 30 days after long service) plus 2.5 privilege days, in addition to bank holidays
- Generous civil service pension scheme (find out more )
- Complimentary exhibition tickets
- Free entry at paid national museum and gallery exhibitions
- Free and discounted entry to international cultural organisations
- Interest-free travel loans and rental deposit loans
- Employee Assistance Programme for mental health support
- 1 hour paid lunch break
- Subsidised staff canteen
- Discounts on gift shop purchases
Our New People and Culture Department:
The British Museum's HR team is now known as People and Culture, reflecting our renewed commitment to creating a workplace that is inclusive, innovative, and deeply supportive. As part of this dynamic team, you'll help shape the employee experience across the Museum, guided by our values:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
These principles drive everything we do, from improving systems and processes to fostering a culture where everyone feels heard and empowered. If you care about making a meaningful impact and being part of a team that's transforming how we work, we'd love to welcome you.
If you have any additional needs that we should be aware of to support you with your application, please provide details
*Unfortunately, for this role we are unable to offer Sponsorship to applicants*
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.



Reporting to: CEO
Direct reports: Café Assistants and Café Supervisors
Contract: Permanent
Salary: £27,700 - £33,800 (pro rata)
Hours: 35 hours per week. Working days will vary in line with business requirements. Predominantly café based, with some office working will be required.
Location: Charleston in Firle (BN8 6LL) & Charleston in Lewes (BN7 1FB)
Charleston is seeking a proactive and positive individual with excellent interpersonal skills to lead the catering offer across Charleston’s two sites. The Café Manager will manage the café’s daily operations, ensuring a warm and welcoming experience for all visitors. Responsibilities include developing seasonal menus, supervising staff, handling stock orders, and leading the coordination of catering for public events and venue hire.
General duties
- Lead and deliver the catering offer, growing the business and maximising profits while maintaining a high-quality service and inclusive atmosphere for all customers.
- To manage the day to day running of the catering offer, including the scheduling and management of a café team.
- Coordinate, supervise, train and develop the café team.
- Lead on the catering offer for all aspects of Charleston’s year-round programme of events.
- The Café Manager will work alongside the Front of House and Events team to coordinate the catering for public events, and internal and external hires of our public spaces.
- Ensure that the barns, and all connected spaces are clean and well presented.
- Act as the designated alcohol licence holder, ensuring all activities comply with the premises licence and legal requirements.
- Act as a keyholder and open / close venues following security procedures.
- Maintain all food deliveries records.
Financial responsibilities
- Manage budgets for the café, staffing and all food related items. Frequently reviewing staff costs.
- Responsible for ordering food and related supplies.
- Maintain food delivery records and all discrepancies are followed up.
- Approval of invoices for food and related supplies.
- Review chosen suppliers against Charleston’s criteria including value for money.
- Responsible for maintenance of point of sales systems.
- Review receipts and other information from point of sales systems.
- Manage staff rotas, with reference to expected activity levels.
Visitor welcome
- Create and maintain a safe, professional and welcoming atmosphere for all visitors.
- Ensure that visitor access requirements are met.
- Contribute to the collective effort to keep the site clean and safe for visitors.
Health and safety
- Lead on food safety working with external support as required, ensuring records are kept up to date and training is completed.
- Maintain allergens documentation.
- Understand Charleston’s emergency procedures and in the event of an emergency, help oversee the safe evacuation of the buildings.
- Monitor health & safety day to day, being vigilant to potential hazards.
Deadline for applications: 9am. Friday 12 December
Interviews: w/c 15 December at Charleston in Lewes, BN7 1FB
To apply, please email a covering letter of no more than 2 pages detailing how
you meet the person specification.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to partner exclusively with London Museum to recruit a Senior Finance Officer on a full-time, FTC (until 31st of December 2026) basis.
London Museum is delivering the most exciting cultural project for London for a generation – an entirely new museum for London will open in 2026 in Smithfield. As a result, this is a newly formed role that will evolve over time with an initial focus on the New Museum Project.
As Senior Finance Officer you will perform a key role in supporting the financial administration of the New Museum Project, dealing primarily with processing construction works invoices and consultants’ fees. It will involve a compliance role to ensure that the professional fees, construction costs, and contracts of the project are correctly recorded.
Please note, this organisation has a hybrid working policy with a minimum of 2 days per week in the office.
As Senior Finance Officer, you will:
- Work with the New Museum Project Team to ensure compliance of records and timely processing of invoices and purchase orders in accordance with strict deadlines and schemes of delegation.
- Build a strong relationship with key internal and external stakeholders to ensure swift resolution of discrepancies and issues around financial approvals.
- Deliver the accounts payable function (initially for the New Museum Project) including invoice processing, BACS payments, reconciliations and general operations management.
- Ensure invoices are within current purchase order values and align with agreed payment and resource schedules.
- Be a key point of contact for the external auditor, inputting to the audit planning process and the end-to-end production of statutory accounts, preparing working papers, tax relief claims and other related matters for year end.
- Provide cover for and deputising for the Finance Manager when required.
The successful applicant will:
- Have demonstrable experience in finance within the charity / not-for-profit sector, in a similar role
- Be a part qualified accountant or have strong qualification by experience
- Have previous experience of working effectively in a multi-disciplinary team
- Have an understanding of contract management and experience in assisting with compliance and assurance tasks
- Have a high level of IT literacy with extensive experience of working with excel at an intermediate/advanced level and with computerised finance systems
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP! To apply please contact Simon Bascombe at Harris Hill with the following:
- A full curriculum vitae (CV)
- A supporting letter detailing how you meet the essential criteria for the role as detailed in the Person Specification, which is included in the Job Description document.
Please note, only successful applicants will be contacted with further information.
Deadline for applications is Sunday 23 November 2025, interviews and selection will be arranged for week commencing 24 November 2025.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Society of Antiquaries of Scotland is seeking a talented Fundraising Officer to join us at a pivotal moment in our history. As we approach our 250th anniversary, we are launching an ambitious multi-million-pound campaign to purchase and redevelop a listed building beside the National Museum of Scotland, creating a new national centre for heritage research, learning, and engagement.
This is a rare opportunity to play a key role in shaping a transformational fundraising project from the ground up. Working closely with the Head of Fundraising, you will help build relationships with major donors, trusts, and corporate partners, develop inspiring fundraising materials, and contribute to communications and events that bring our story to life. If you are creative, motivated, and eager to make a real impact, we would love to hear from you.
Become part of something historic!
The client requests no contact from agencies or media sales.
Fauna & Flora is seeking qualified candidates for the position of Programme Finance Officer to provide administrative support to the Americas & Caribbean Programme (A&C), and to ensure the timeliness, quality and effectiveness of its financial management, assisting the Americas & Caribbean team to produce, manage and report against programme and project budgets and to strengthen fundraising and administration of projects. Fluency in English and Spanish are essential to this role.
You will have proven experience in a similar finance and administration role. Your excellent budgeting and financial analysis skills will enable you to support Programme Managers and the Finance Business Partner in solving finance problems and ensuring up-to-date and accurate financial reports. You will have excellent organisational and administrative skills and be a strong team player. You will enjoy working in a dynamic environment where the ability to respond swiftly to changing organisational and team needs is paramount. Your excellent interpersonal skills will enable you to build positive organisational relationships.
In return, we offer the opportunity to work for a ground-breaking organisation at the forefront of global conservation, with generous pension contribution, attractive annual leave allowance, life insurance and salary exchange schemes, including the Cycle to Work Scheme.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
Please visit our website and download the job application pack for further details on how to apply
The closing date for applications is Sunday, 30 November 2025. Interviews are likely to take place during the week commencing 1 December or 8 December 2025.
This role is not eligible for sponsorship for a Skilled Worker Visa.
Contract start date: 1 March 2026
At Wakehurst, Kew’s wild botanic garden in Sussex we have an exciting opportunity for a creative and experienced learning and public engagement specialist to join our Senior Leadership Team to lead a newly structured department. Reporting to the Director of Wakehurst, this role will help to deliver our mission by leading formal and informal learning, participation and events, delivering inspiring and informative experiences and content and connecting people to nature through Wakehurst’s designed and wilder landscapes, conservation, and research programmes.
Our ideal candidate is a dynamic leader with a passion for connecting people to nature. You’ll bring a proven track record of creating inspiring visitor experiences and events that drive attendance and income, alongside confidence in leading multi-disciplinary teams and collaborating internally and externally. With strong strategic thinking and hands-on delivery skills, you’ll manage complex projects, budgets, and KPIs while championing accessibility, safeguarding, and EDI best practice.
Experience in fundraising, ticketing strategy, and audience engagement is essential and we’re looking for someone with excellent communication, influencing, and stakeholder engagement skills. A background in botanic science, conservation, or biodiversity is a bonus.
First interviews w/c 8 December. Second round interviews if required w/c 15 December.
This role is based at Wakehurst with the option of regular home working, subject to operational requirements.
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please find out more by clicking “Apply”.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
Head of National Art Pass Marketing
Location: King's Cross, London
Contract length:12-month FTC
Salary: £54,600
Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
The role
Art Fund is seeking an experienced marketing and brand leader to drive membership for The National Art Pass.
As Head of Marketing for the National Art Pass, you’ll take ownership of a strategic, data-driven programme to recruit, engage and retain members, shaping the reach and impact on a national scale. You’ll lead major integrated campaigns, develop creative concepts and oversee digital & CRM marketing that inspires, deepens loyalty and delivers commercial results.
You’ll be both creative and data-driven, combining audience insight, innovative thinking and digital expertise to deliver measurable ROI. You’ll also play a key leadership role across teams - guiding team members and collaborating closely with colleagues across the organisation.
What you’ll do:
- Lead large-scale, integrated campaigns to grow National Art Pass membership
- Oversee CRM, email and programme of activity to improve engagement, retention and lifetime value
- Shape and deliver fundraising campaigns in partnership with internal teams
- Manage media and creative agencies, ensuring strong performance and ROI
- Contribute to Art Fund’s next five-year strategy and CRM transition project
What you’ll bring:
- Proven success in delivering high-performing, multi-channel campaigns
- Experienced in using data and insight to drive decisions and innovation
- Experience with customer journey optimisation within marketing
- Strong grasp of audience segmentation, data insights, and brand strategy
- Experience in owning and leading content marketing plans that inspire
- Excellent stakeholder management and leadership skills
- Experience managing budgets, agencies, and senior reporting
Key Employee Benefits
- Generous Annual leave– 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP)- for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance- cover for up to three times your basic salary.
- Season Ticket Loan
Pensions - Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 23.59pm on 24 November 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Please note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
Job Title: Communications Coordinator
Hours: 28 hours per week
Salary Scale: £30,892 – £33,672 pro rata*
Duration: Permanent
Pension: 6% employer pension contribution
Holiday: 26 days plus bank holidays pro rata
Reports to: Digital Communications Manager
The appointment is subject to a satisfactory DBS check
We particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.
*Appointments are made at the start of the salary scale, with annual pay progression based on satisfactory performance. In addition, the salary scale is reviewed annually in the light of cost of living and operational budgets.
About the Role
The Communications Coordinator contributes to the planning and delivery of all communications and digital activities for the South London Gallery. Working alongside the Head of Communications and Digital Communications Manager, the Communications Coordinator supports the implementation of the SLG’s communications strategy, reaching new audiences, creating engaging digital content, and enhancing visitor experience online and on site.
The role involves the full range of communication channels including print marketing, signage, press, digital, audio-visual interpretation and social media to profile the SLG’s programme, Communities and Learning activities, bookshop and café. The Communications Coordinator also provides administrative support and assists at special events as necessary.
The client requests no contact from agencies or media sales.
Turner’s House is a small independent museum in Twickenham housed in a Grade II* listed building, open to the public since 2017. This is a key role in helping secure its long-term sustainability. The Partnerships Director will be responsible for leading all income-generating and related partnership activity (fundraising, commercial hires, marketing/PR, retail, commercial events, donor cultivation etc.), as well as being hands-on in ensuring the House is open and running smoothly, including keyholder responsibilities (opening/closing, occasional weekend or evening work). This is an exciting opportunity to shape income streams, build capacity, and work on site in a close-knit team.
- Lead and deliver a portfolio income strategy: trusts & foundations grants, individuals (Circles and Patrons), corporates/sponsorship, commercial events, commercial hires.
- Write, prepare, submit and manage grant applications and funding bids; manage relationships with funders (reporting, stewardship).
- Identify new revenue streams (e.g. venue hire for private/events, retail opportunities, location hires etc).
- Set and monitor income targets in conjunction with the Board of Trustees; evaluate performance and report regularly.
- Build and maintain partnerships with local organisations, heritage bodies, tourism, community groups and set a strategy for our Patrons and benefactors.
- Lead marketing and promotional activity to raise awareness, increase visitor numbers and attendance at events, promote venue hires, attract hires and donors.
- Oversee creation of promotional materials (print, digital), social media content, website updates.
- Use PR opportunities to profile Turner’s House in local/national media.
- Act as keyholder: opening & closing the building, ensuring security & visitor readiness once or twice a week as needed.
- Work on-site regularly to support visitor experience during public opening hours (Wed-Sun, plus special / evening events).
- Help ensure events and hires run smoothly, coordinating with House Director and volunteers.
Do contact the Chair, Lucy or vice chair, Michael directly if you'd like to chat about the role ahead of the deadline.
Kew’s Patrons programme is a community of leading pioneers, creatives and philanthropists linked by a shared passion to help protect the natural world for generations to come. The programme is centred on our Gardens but covers all aspects of our work, from engaging with our scientific and horticultural experts to understanding more about our history and plant and fungal collections. This is an exciting time to join the Patrons team at Kew as we seek to significantly grow the programme in response to Kew’s ambitious target to more than double income by 2030.
We are seeking an experienced and passionate fundraising professional to join our Development Team as Development Manager, Patrons. This role will be responsible for overseeing the overall success of the Patrons programme, managing the delivery and strategic growth of the programme, developing the calendar of events in collaboration with colleagues across Development, driving the retention and upgrade strategy for existing Patrons, and cultivating new Patrons.
The successful candidate will demonstrate a high degree of personal initiative, possess exceptional inter-personal, communication and organisational skills, and enjoy working collaboratively with multiple stakeholders. They will have strong fundraising experience and be skilled at building relationships with a wide range of people. They will be a creative problem solver and enjoy managing diverse priorities in a fast-paced environment.
This role is based at Kew with the option of regular home working, subject to operational requirements.
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi.
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.

