Online volunteer volunteer roles

Are you a Romanian speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Romanian-speaking community experience loneliness and isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.

� What is the Talking Bubble Project?

☎️ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular calls, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Romanian.

� Why volunteer with us?

✔ Support members of the Romanian-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose

✅ What’s required?

✔ Completion of online Safeguarding Adults Level 2 training
✔ A DBS check (both fully funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations

� How to get involved:

Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.

Help us bring connection and kindness to the Romanian-speaking community across the UK!

Description

Commitment: 2 hours per week for 16 weeks

Dates: Third week of January 2026 – Third week of May 2026

Location: Remote (online)

Victory Afghanistan is a Chicago-registered, women-led 501(c)(3) educational charity supporting over 800 Afghan girls and women through free online English and mentoring programmes. Our students, aged 11 to 40, have been barred from formal education since 2021 under the current political regime. Despite this, they continue to study online each week with courage, determination, and hope for the future.

We are now recruiting Conversational English Partners for our sixth semester beginning in January 2026.

Role Description

Conversational Partners meet with small groups of Afghan girls who are already fluent or near-fluent in English and simply wish to practise speaking and listening in a friendly, supportive environment.

• Each session lasts one hour, twice a week, for 16 weeks.
• There is no set curriculum, but we can help you plan interesting discussion topics or theme-based sessions if you prefer structure.
• Students may also suggest their own weekly topics.
• The focus is on confidence, connection, and conversation.

Who We’re Looking For

Ideal volunteers will have:

• Clear spoken English and strong communication skills
• Empathy, patience, and sensitivity to cultural differences
• A genuine interest in helping others learn and grow
• Reliability and commitment to attend sessions consistently

You do not need teaching experience,  just an open mind and a willingness to engage in meaningful conversation with remarkable young women.

Why we want you

As branch treasurer you will be key part of your local branch creating a range of

activities to help spread the word about SSAFA within your community. To

ensure that that our Armed Forces community know that SSAFA are here to

help and that we need the public’s support to continue offering our services.

What you will be doing

· Maintaining and reconciling local bank accounts and recording transactions and authorised payments.

· Providing and present reports to the branch committee and to SSAFA’s central office.

· Maintaining accurate records using our on-line finance management system.

· Preparing year end accounts and financial statements including arranging an independent review.

The skills you need

· Some experience of financial administration

· Great written and verbal communication skills

What's in it for you

· Support and friendship from your local SSAFA branch and the wider SSAFA community

· Use your skills, knowledge, and life experience to benefit others

· Support in your role from the team at SSAFA

· Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those

involved in our work and expects volunteers to share this commitment.

Our Community Volunteers are vital in enabling us to continue to feed the 3 million children we feed every day and to help us reach the next child. They use their talents in their communities to spread the story of Mary’s Meals.

What is the role of a Community Volunteer?

Some of the things you can do as a community volunteer:

• Help us to share our story – arrange and give Mary’s Meals talks to local community organisations, schools, churches and faith groups to raise vital awareness and funds
• Use your networks and contacts to book talks, stalls and events and help us share our story
• Organise fundraising events in your local area such as coffee mornings, quizzes, supermarket bag packs and bucket collections
• Organise film screenings in your community to show Mary’s Meals films
• Volunteer at local fundraising and awareness events such as film screenings, bucket collections or concerts
• Promote Mary’s Meals’ fundraising campaigns and events in your community and across their networks and contacts
• Distribute and display promotional materials
• Place collection tins in local community areas
• Host community engagement events about Mary’s Meals’ work
• Come together as a group with other local volunteers to support each other with this work
• Lead a group in your community to fundraise for Mary’s Meals

What support and resources will I receive?

• Support, encouragement, and guidance from your local Supporter Engagement Officer
• A comprehensive induction to Mary’s Meals
• Opportunities to join online or in person volunteer meetings and briefings
• Training and if desired, public speaking training
• Resources to fulfil your role
• A regular volunteer update e-mail

What are the benefits of volunteering for Mary's Meals?

• Feeling part of the global Mary’s Meals movement to end world hunger
• Learning new skills and gaining experience as part of a growing and vibrant organisation
• Meeting new like-minded people
• Increasing confidence and team-working skills.
• Developing communication skills (verbal and written)
• Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.

Why we want you

As branch treasurer you will be key part of your local branch creating a range of

activities to help spread the word about SSAFA within your community. To

ensure that that our Armed Forces community know that SSAFA are here to

help and that we need the public’s support to continue offering our services.

What you will be doing

· Maintaining and reconciling local bank accounts and recording transactions and authorised payments.

· Providing and present reports to the branch committee and to SSAFA’s central office.

· Maintaining accurate records using our on-line finance management system.

· Preparing year end accounts and financial statements including arranging an independent review.

The skills you need

· Some experience of financial administration

· Great written and verbal communication skills

What's in it for you

· Support and friendship from your local SSAFA branch and the wider SSAFA community

· Use your skills, knowledge, and life experience to benefit others

· Support in your role from the team at SSAFA

· Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those

involved in our work and expects volunteers to share this commitment.

Role Description

As the helpline volunteer, you will be providing support to those that have experienced sexual violence and provide emotional support and information around our services. You will help empower our callers to make their own decisions and provide them with a space to talk about how they feel .

Benefits

As part of this role, you will have the opportunity to

• 8-week training around the impact of sexual violence on survivors

• Increased confidence and interpersonal skills

• You will be part of a support wider team with North London Rape Crisis

• Play a pivotal role in delivering services.

• Gain hands on experience in a dynamic charity working in the Violence against Women and Girls (VAWG) Sector.

• Work as part of a feminist organisation.

Skills and Qualifications Required

An understanding of the issues faced by survivors and a desire to build on this.

• Excellent interpersonal and communication skills

• Approachable and empathetic

• Non-judgemental.

• Ability to maintain confidentiality.

• Reliable, flexible with good time management

• An interest in sexual violence and its impact on women and children.

Training Opportunities

Volunteers will be able to access Solace Women’s Aid’s induction and internal volunteer training programme. Full support will be given to help volunteers understand and carry out any aspect of the role as appropriate. You will also receive an 8 week training with North London Rape Crisis.

Who are we?

We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families.

What are we looking for?

We are looking for volunteers to help with our social media. We want to massively improve and increase our content from TikTok to You Tube. So much goes into social media from the physical filming and scripts to making the small everyday promotional posts to bigger videos, editing and posting them. We need people to help with every aspect of social media  But don’t panic we are not asking one person to do all of this! So keep reading....

Who are we looking for?

• Somebody who is fun loving
• Be creative. Content creation is all about being creative.
• Knowledge or willingness to research algorithms and social media trends.
• Willing to learn or has knowledge of editing and posting videos
• Enjoy building online community
• No previous experience is necessary but a willingness to learn is essential.

What do we expect?

• Must be willing to undertake our training programme which will be done virtually and at a time to suit you.
• Have a basic DBS check (preferably be on the update system)
• Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).
• A positive attitude to disability and illness. We are happy to answer questions on this.

Interested? 

Get in touch and we can chat. Please note we are looking for volunteers who are based in the UK and ideally located around Berkshire, Outskirts of London, Surrey and Hampshire. 

Mavar is currently seeking a seasoned networker to join the Mavar Trustee Board as a Trustee with special responsibilities for strengthening our fundraising practice and broadening the charity’s donor base. Working with our Board and CEO, you’ll bring experience, insight and strategic guidance to help develop our fundraising capacity in support of the strategic development of the charity.

Mavar’s Mission

Founded on the belief that everyone has the right to choose their own path in life, Mavar’s central mission is to empower individuals who choose to explore opportunities beyond the strictly orthodox community to fulfil personal goals. Mavar supports our members’ efforts to achieve independence, live authentically and cope with the obstacles they may encounter as they explore options to live, work or study in the secular world – whether or not they choose to leave the Charedi community.

Mavar’s Service Users

Some men and women who have grown up in the closed world of the Charedi community hold personal and religious values that are not in line with the rest of the community. Attempts to follow their own path often bring them into direct confrontation with family, friends and neighbours who regard expressions of individualism or self-determination as heresy. These individuals fear that the community will ostracise them, leaving them feeling trapped, isolated and helpless.

Some may simply wish to explore options for obtaining a general education or improving their access to employment opportunities whilst wishing to remain within the ultra-orthodox community; others may look to divest themselves of the strictures of ultra-orthodoxy and to lead a more mainstream lifestyle. They all typically lack the everyday life skills to cope with the challenges of the secular world, which appears to them as a confusing, frightening and alien planet. Any effort to integrate with the outside, secular world is hampered by limited English language skills, cultural disorientation, lack of basic education or qualifications and negligible skills for employment.

Trustee Role Details

The day-to-day operations of Mavar are conducted by staff and volunteers under the leadership of our CEO and with the overall oversight of the Trustee Board.

Main Duties of the Fundraising Trustee:

• Contribute to the overall governance of the charity as a member of the Board of Trustees.
• Provide advice and support on fundraising strategy, ensuring income generation is planned and executed in alignment with Mavar’s budget framework and objectives.
• Act as a fundraising champion on Mavar’s board, working with the CEO and supporting other trustees to explore fundraising possibilities.
• If you have personal networks with fundraising potential, utilise them to support the work of the charity.
• Support the development of diverse fundraising streams (e.g. individual giving, trusts and foundations, community fundraising, corporate support) and advise and support with appeals and major fundraising events/campaigns.
• Act as an ambassador for the charity, promoting its work and helping to raise its profile.
• Ensure compliance with fundraising regulation and best practice, as well as Mavar’s policies and procedures.

You are expected to give at least one day per month to your role. Board meetings take place four times a year in London, with a mixture of online and in-person meetings and are complemented by occasional online or in-person feedback meetings with the CEO and the Treasurer.

Person Specification

Essential

• Commitment to the charity’s mission and values
• Understanding of the legal duties and responsibilities of charity trusteeship
• Knowledge and experience of fundraising (e.g. trusts, corporates, major donors, community fundraising, or digital campaigns)
• Strategic thinker, able to balance long-term planning with practical advice
• Strong communication and networking skills

Desirable

• Experience of charity fundraising
• Existing networks that could support the charity’s fundraising efforts
• Understanding of charity finance and/or marketing
• Familiarity with Jewish cultural context

Are you an Italian speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!

Many older adults and vulnerable individuals in the UK’s Italian-speaking community experience loneliness and isolation. By giving just a small amount of your time each week, you can make a big difference — offering companionship and a friendly voice in their native language.

�� What is the Talking Bubble Project?

A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular calls, you’ll help build friendships, brighten someone’s day, and offer emotional support — especially for those more comfortable speaking Italian.

�� Why volunteer with us?

✔ Support members of the Italian-speaking community in the UK
✔ Make a real difference in someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Boost your own sense of fulfilment and purpose

✅ What’s required?

✔ Completion of online Safeguarding Adults Level 2 training (funded by us)
✔ A DBS check (funded by us)
✔ A kind and compassionate approach, and a willingness to engage in friendly conversations

�� How to get involved:

Apply through the CharityJob website — no previous experience needed.
This opportunity is open to UK residents only.

Help us bring connection and kindness to the Italian-speaking community across the UK!

Would you like to support people who have served in the Armed Forces?  You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English.  If so, this could be the role for you.

Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.

What is a caseworker?

Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.  Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.  Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.  We need you to join your local SSAFA team to help us achieve this.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.

What does this role involve?

• Contacting clients and arranging to meet them at a mutually convenient time

• Meeting clients and completing a form to assess their circumstances

• Sign-posting clients onto local services providing specialist advice

• Keeping in touch with your branch so they know your availability

• Keeping up to date with training and SSAFA news so that you are best able to support clients

• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser

• Volunteering within the standards and values of SSAFA including observing our policies such as the

Volunteering policy and data protection policy (these will be covered in your training and local induction.)

What can you gain from this volunteering role?

• Support people in your community with a military background and their dependents

• Use your skills, knowledge and life experience to benefit others

• Support from your local SSAFA branch and the wider SSAFA community

• Experience, training and skills that you can highlight on your CV and in job interviews

• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support will you receive?

• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.

• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.

• Local induction including assigning a person from the team who will be your main point of contact. •

• Range of support from central and regional volunteer operations team.

• Reimbursement of out-of-pocket expenses

What skills or experience do you need?

• Good listening and communication skills including written and spoken English

• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues

• Willingness and ability to learn basic digital skills.  Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role  

• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms

• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)

• Ability to keep within boundaries of the role with regards to friendship or giving advice

• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability 

• Access to public transport or a car to travel to appointments with clients

• Friendly and approachable with some experience of coordinating people and admin

•       Practice confidentiality and data protection in line with SSAFA policies. 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18  

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required?  Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.

Helping in our shops is a great way to help CHAS and, as well as helping us raise money to fund our vital services, you'll be part of a really great team of volunteers. You'll be meeting new people, using your skills or learning something new, and making sure our customers get a great welcome and all the assistance they need.

It's always great to see our volunteers chatting to customers and telling them about CHAS - and there's so much more to this role too: you could be sorting donations, getting stock ready for the shop floor, wielding a steamer or a duster, processing Gift Aid, operating the till (we will show you how), merchandising and displaying stock - you'll never have a dull moment.

It would be ideal if you could volunteer one shift each week, which is about four hours (but we're also happy to chat about more flexible times). No special skills are needed as we’ll show you what to do and we provide all the training you’ll need. But if you have any experience or particular interest please tell us, it may come in useful. It’s really easy to get your volunteering started.

Why we want you

As a Charity Shop Volunteer, you will play an important role in helping raise vital funds to support children with life-shortening conditions and their families. There's never a dull moment in our shops and in Kinross you'll be working in a busy team, both in the stock room - sorting and preparing stock - and on our shop floors, providing great customer service.

What you will be doing

• Welcoming and assisting customers and serving at them at the till
• Replenishing the stock on the shop floor
• Merchandising and displaying stock
• Accepting, sorting and preparing donations for sale
• Housekeeping on the shop floor and in the stock room

The skills you need

• A real aptitude for team working
• Good communication skills and attention to detail
• A good understanding of what makes excellent customer service
• The ability to represent CHAS enthusiastically and appropriately

What's in it for you

• Getting involved in your local community and making a difference to CHAS families
• Meeting new people
• Making the most of your existing skills or possibly learning some new ones too (maybe adding to your CV)
• Full training and on-going and support. Plus a range of accredited online courses if you're interested in personal development.

Inspiring, supportive, and committed - just a few of the words we’d use to describe our volunteers. 

At Rethink Mental Illness, volunteers are at the heart of what we do. They play a vital role in supporting our services and making a real difference in people’s lives. If you’re looking for a rewarding role where you can have a positive impact while developing your own skills and experience, we’d love you to join us. 

About the role 

Do you have an eye for detail, enjoy working with digital tools, and want to help make community resources more accessible? We’re looking for volunteers to support our Community Mapping Project, which ensures information about local services, groups, and community resources is accurate, up to date, and easy to find.

As a Digital Mapping Volunteer, you’ll:

• Liaise with staff, Group Development Workers, and local organisations to gather mapping information
• Input and update community data on our online map system
• Network with local services to keep information current and relevant
• Contribute ideas to workshops and discussions on improving the mapping project
• Explore opportunities for collaborations and digital projects to expand the resource

Full training and regular supervision will be provided, so you’ll feel confident and supported in your role.

About the service 

The Derbyshire Recovery Peer Support Service (DRPSS) helps people improve and maintain their mental health and wellbeing, and reconnect with their local community. We offer one-to-one support, telephone support, and community groups to anyone over 18 in Derbyshire who is experiencing mental ill health.

The Community Mapping Project is a key part of this work, making sure that vital services and resources are easy to find and accessible to all.

What will make you a great fit for this role?  

• Good ICT skills and confidence with data entry/online systems
• Strong communication and organisational skills
• Understanding of mental health support
• Awareness of confidentiality and data protection
• A supportive, non-judgmental approach when working with others
• Access to a computer and the internet (or the ability to volunteer from our office if preferred)

It’s not essential, but you may also bring:

• Lived experience of mental ill health
• Knowledge of local services and communities

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”     

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.     

Diversity, Equity, Inclusion   

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.   

Becoming a truly anti-racist organisation   

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.   

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

Would you like to support people who have served in the Armed Forces? You don’t need a military background, just some spare time occasionally, and an ability to get on with people from diverse backgrounds and age groups. If so, this could be the role for you.

What is a Helper?

SSAFA Helpers provide support to local SSAFA branches, so that the service to veterans and their families can run smoothly. Perhaps you could help out at an event, take care of some office admin, or give a talk about SSAFA?

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We have peak times throughout the year when we need extra volunteers. Whether you enjoy organising behind the scenes or being out meeting the public, we need people who can offer some time on a flexible basis.

When would you be needed and where would you be based?

This role will suit you if you are looking to volunteer on a flexible basis as and when you are available, and we need extra help. You may be based in an office, at home, or out and about at events.

What would you be doing?

· Helping at public events by staffing stalls, stewarding etc

· Helping to distribute Christmas hampers to clients.

· Giving talks about SSAFA to schools and local groups

· Helping with office tasks like stuffing envelopes, ordering marketing materials

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

· Support people in your community with a military background

· Support and friendship from your local SSAFA branch and the wider SSAFA community

· Experience that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Local induction

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people with a cheerful attitude

· Good spoken English

· Ability to represent SSAFA and its values to potential clients, their families, other agencies, potential volunteers and potential funders.

· Ability to keep within the boundaries of the role with regards to safeguarding, giving advice etc.

· Reliable attitude, keep appointments, update the branch regarding your availability.

· Ability to maintain confidentiality and keep information safely.

· Access to transport if needed for your role.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

At RSPCA Buckinghamshire South Branch, our charity shops are looking for friendly, local volunteers to join our team and help make our shops in Chesham and Burnham a huge success. Make new friends, have fun, and help us help more animals!

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare. 

Why Volunteer With Us?

As a volunteer charity shop assistant, you will:

• Support a worthwhile cause and help improve animal welfare.

• Be part of a friendly and dedicated team.

• Enjoy a fun and fulfilling role at the heart of the local community.

• Training and development opportunities, including induction and ongoing support.

• Learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.

• Access to the RSPCA Learning Hub with a wide range of training materials.

What You’ll Be Doing:

• Helping customers in the shop find what they need.

• Accepting donations of items and money from the public.

• Processing sales through the till and card machine, including Gift Aid. (Training is provided but if you are not comfortable using the till, please get in touch because we have plenty of other tasks that do not involve the till).

• Sorting through donated items to determine what we can sell.

• Preparing donated items for sale by steaming and hanging items.

• Merchandising stock on the shop floor.

• Creating attractive shop window displays.

What We’re Looking For:

• Friendly, local volunteers who are confident talking to people.

• Retail experience would be ideal but is not necessary as full training will be given.

• We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately 8 hours or more per week.

• Good communication and numeracy skills.

• You will need to be aged 16 or over.

What’s in It for You?

• Meet new people and make new friends.

• Learn new skills to enhance your CV.

• A comprehensive induction and training programme relevant to your role.

• Volunteer in a fun environment at the heart of your local community.

• Know that your time and effort is making a real difference to the welfare of animals.

• We’re happy to reimburse reasonable travel expenses incurred while volunteering.

Practical Considerations:

• Online induction - you’ll need to complete an online induction but if you are not able to use IT we do have a paper-based induction as an alternative. 

Disclaimer:

Our voluntary roles are subject to:

• An informal interview and trial period.

• Submission of two referees’ contact details.

• Completion of relevant training and assessments for the role.