Operation manager jobs

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Domestic Abuse Caseworker
Reference number: 301
Responsible to: Team Leader
Working base: Watford Wellbeing Centre
Community Outreach in: Watford and Three Rivers
Working hours: Part-Time, 30 hours per week
Salary: £26,000 - £27,000 per annum, pro rata

About the Service

The aim of the Hertfordshire Mind Network Domestic Abuse Casework Service is to provide advice, information, and support to survivors of intimate partner or familial violence living in the community about the range, effectiveness, and suitability of options to improve their safety and that of their children. All advice will be based on a thorough understanding and assessment of risk and its management.

About the role

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• Provide support and advocacy services to clients experiencing domestic abuse
• Ensure direct contact is made with the client within a specified time of an incident being reported to the police and to carry out a risk assessment.
• Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• Maintain and enhance service delivery standards and effectiveness.
• Support the team with case management and volume of referrals to ensure a short waiting time and referrals are contacted promptly and assessed appropriately.
• Collate and obtain feedback regarding the effectiveness of the service.

Key Responsibilities

• Support the wellbeing of clients who are affected by domestic abuse.
• Contribute to a reduction in repeat victimisation
• Reduce the number of victims withdrawals of witness statements
• Be aware of the impact on children of domestic abuse and make referrals to appropriate agencies to support the children where necessary.
• Increase the reporting of children at risk of harm
• Increase successful court outcomes by proactively supporting clients and work with the witness services for cases going to court
• Work with the wider team within Hertfordshire Mind Network and support clients in accessing additional support e.g. counselling, peer support, employment support and self-development courses
• Work with other professionals e.g. police, health, social care, housing, and signpost and liaise with such agencies as necessary
• Work with and signpost to other third sector partner agencies as necessary
• Provide a first point of contact for professionals and clients and pass on necessary cases or referrals to the Domestic Abuse Caseworker.
• Refer to the Multi Agency Risk Assessment Conference (MARAC) if required and local IDVA service.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications 2nd January 2026 
Interviews will be held on 9th January 2026
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

N.B. Please quote reference number 301 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Help recruit the volunteers who bring free, life-changing surgery to thousands across sub-Saharan Africa.
If you’re energised by people, purpose and global impact, this role will light you up.

Mercy Ships UK is entering an exciting new chapter. With a growing supporter community, two state-of-the-art hospital ships, and ambitious plans for the next five years, we are expanding our recruitment capacity, and we’re looking for a talented, proactive Recruitment & Development Officer to help drive this vision forward.

This is not a standard recruitment role. You’ll be joining a mission that transforms lives every single day. We recruit over 400 skilled volunteer professionals each year; from surgeons and nurses, to engineers, teachers and maritime specialists, all serving on the Global Mercy and Africa Mercy, the world’s largest charitable hospital ships. Their work brings hope and healing to people who would otherwise have no access to safe surgery.

What you’ll be doing

You’ll support the Lead Recruiter by identifying, engaging and nurturing prospective volunteers, helping match the right people to the right opportunities at the right time. You’ll grow and maintain our Talent Community, build new partnerships, and engage with networks across the UK and beyond. One day you may be sourcing candidates online, another you may be connecting with training institutions, hosting webinars, or representing Mercy Ships at events.

This role combines relationship-building, recruitment, communication and creative outreach; perfect for someone who enjoys a varied, people-centred workload with real purpose behind it.

What you’ll bring

We’re looking for someone who thrives on connection, communicates brilliantly, and can balance multiple priorities with warmth, clarity, and calm. Experience in recruitment, talent sourcing, or community engagement is ideal. An understanding of the charity sector or Christian audiences is helpful, but your attitude, integrity and passion for serving others will matter most.

Why join Mercy Ships UK?

Because your work will directly support surgeries, training, and long-term healthcare strengthening in some of the world’s most underserved nations. You’ll join a collaborative, values-driven team, with opportunities to travel, attend international summits, and contribute to a global mission that has transformed more than 2.88 million lives.

Key details

• Salary: £30,000 – £35,000 DOE

• Location: Stevenage (Hybrid – minimum 2 days/month in office)

• Hours: Full-time, Permanent

• Benefits: 25 days annual leave (plus bank holidays, increasing with service), up to 7% employer pension contribution, training/travel loans, free onsite parking.

If you’re hungry for meaningful work, excited to build relationships, and driven to help others step into life-changing opportunities, we’d love to hear from you.

Apply today and help us bring hope, healing, and transformation to those who need it most.

Administrator – High Close School

High Close School is a successful special school supporting pupils with a complex range of needs, including ASD, SEMH, and ADHD. We are proud of our thriving environment and are seeking an experienced and enthusiastic Administrator to join our dedicated team.

Contract Details

• Type: Fixed-term, full-time (flexible working hours and patterns may be considered for the right candidate)

About the Role

This is a key position within the school, ensuring smooth and effective operations. You will work closely with internal teams, professionals across Barnardo's, and external contacts. Your responsibilities will include:

• Managing a substantial budget
• Overseeing Health and Safety administration
• Leading the Maintenance and Domestic Teams

What We're Looking For

We need someone who can work independently, use initiative, and build strong working relationships. The ideal candidate will have:

• A calm and professional approach
• Excellent communication skills and the ability to be assertive when required
• Strong record-keeping skills to support evidence-based decisions in a fast-paced environment

Personal Attributes

If you are considerate, enthusiastic, flexible, caring, and a great team player, we want to hear from you!

Safeguarding Commitment

Barnardo's Schools are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. Our safer recruitment process includes rigorous pre-employment checks, including references prior to interview and an Enhanced DBS check for the successful candidate, in line with Keeping Children Safe in Education statutory guidance.

Application Guidance

When completing your application, please refer to your skills, knowledge, and experience in relation to the Person Specification and Job Description. Include full details of your employment history since leaving secondary education, reasons for leaving, and any periods of voluntary work or training.

Please note: Due to high application volumes, this advert may close earlier than the stated deadline. Apply as soon as possible to avoid disappointment.

Barnardo's Schools are committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share in this commitment.

Our safer recruitment processes mean that the safety and welfare of the child is paramount at every stage of the process and therefore we adopt rigorous scrutiny in our pre-employment checking. Applicants must be willing to undergo relevant pre-employment checks, including references being taken up prior to interview and for the successful candidate, an Enhanced Disclosure and Barring Service (DBS) check, in line with the Keeping Children Safe in Education Statutory Guidance.

As part of your application, you will need to provide full details of your employment since leaving secondary education, starting with your current or most recent employment first and then by working backwards, including reasons for leaving. Please also include any periods of voluntary work and/or training, providing reasons for any periods not in employment, education or training.

Read further about our commitment to safeguarding and our pre-employment checks in our applicant information sheet below.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Hillside Clubhouse is looking for an Executive Director to champion its vision for inclusive, co-produced mental health and employment support.

Applications close at 9 a.m. Wednesday 7th January.

Who we are

Hillside Clubhouse is a co-produced mental health charity supporting people with severe mental illness and more common mental health conditions across Islington. With over half of the staff team bringing lived experience, members play an integral role in shaping the organisation. Hillside provides a wide range of recovery, well-being and employment services, including its Clubhouse activities, commercial kitchen and social enterprises, alongside IPS, Employment Advisors in Talking Therapies and IAG support. They are committed to tackling stigma, promoting equity and creating a community where people’s skills, strengths and aspirations are always recognised and valued.

About the role

The Executive Director will be a values-driven leader, able to guide Hillside Clubhouse through its next phase of development and ensure that co-production, equity and lived experience remain fully embedded in their work. The new Executive Director will refresh Hillside’s strategy, identifying new opportunities for development whilst ensuring that member voices are at the heart of all major decisions. This role requires a balance of visionary leadership and an agile, diplomatic mindset that remains responsive to the evolving needs of members.

A central priority for the incoming Executive Director will be business development. They will have the ability to secure and diversify income streams, strengthening existing partnerships and identifying new opportunities. Hillside is looking for an innovative leader who can find areas for growth that align with their value-driven approach. A key focus area for the incoming Executive Director will be developing a fundraising strategy that ensures the long-term viability of the organisation.

The Executive Director will be responsible for amplifying Hillside’s presence externally, developing strong relationships in Islington and across London. As an outward-facing leader, the post-holder will have a deep understanding of the health and social care landscape, with the ability to develop Hillside’s relationships with key commissioners, funders and partners. Remaining receptive to

the experiences of members and frontline staff, the Executive Director will channel the voice of Hillside’s community, allowing them to shape the services that are delivered within Hillside and beyond.

Hillside is looking for a visible, approachable Executive Director with a strong presence in the Clubhouse environment, a relational leader who can forge connections with members and the wider team. The Director will also have a robust understanding of charity governance and the ability to build a strong relationship with the Board.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Wednesday 7th January.

Liverpool Arab Arts Festival (LAAF) is the UK’s leading celebration of Arab arts and cultures. We are a small team that delivers huge impact - rooted in Liverpool’s communities yet connected to artists and audiences across the world. Our work is grounded in representation, collaboration, and exchange, bringing Arab creativity and perspectives to the heart of the UK’s cultural landscape.

As Chief Executive Officer, you will lead this unique organisation through a pivotal period of transition and renewal. Working closely with the Board, staff team, freelance workers, artists, communities and partners, you will provide strategic, financial, artistic and cultural leadership - ensuring that LAAF continues to thrive in an increasingly complex political, social, and financial climate. This is a deeply rewarding role that calls for someone who is rigorous, transparent, and community-minded; someone who understands both the practical challenges of running an arts organisation and a live festival, year-round events and engagement projects, and the responsibility of representing communities whose stories matter.

The ideal candidate will be ready to immerse themselves in the relationships and networks that keep LAAF alive, and to lead with creativity, care, and conviction.

Resources Co-ordinator
Location: Hybrid United Kingdom (multiple locations)
Edinburgh - Salford - Cardiff · Belfast - London
Employment Type: Full time. Fixed Term Contract until 31st January 2027
Salary: £28,000 - £35,500
Team: Activation Team
Seniority: Mid-level

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders.

Our vision – Film enriches the life of every child and young person.

Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Into Film operates a hybrid working policy. We are open to flexible working models including working compressed hours.

Role Summary

The Resources Coordinator role sits within the learning content creation team, which is responsible for the devising, commissioning and delivering of high quality, film-focused learning opportunities. These include the production of resources and online courses for teachers and their learners which are made available on our website and on our learning platform.

Main Responsibilities:

• Produce high quality, exciting and engaging resources for educators and young people, including commercial resources for film industry clients.
• Contribute to the planning and evaluation of resources within our three key areas of work: Teaching with Film, Careers and Progression, and Filmmaking.
• Project manage the resource process
• Assist the corporate partnerships team by contributing to pitches for educational resources with partners to support new film releases.
• Contribute to the development of courses aimed at educators via our online learning platform.
• Evaluate resources, training, online materials and related areas of organisational interest through surveys, focus groups and other methods, to identify and implement changes and programme developments.
• Develop quality assurance processes and documentation for our resources, training and online programmes.
• Carry out external and internal training to a range of staff and stakeholders
• Assist the resources and training leads in collaborating with external organisations and individuals to create resources and training materials.
• Develop and maintain good working relationships and provide training, educational insight and administrative support.
• Attend meetings across Into Film and with external partners to provide resource and training guidance covering all areas of our work.
• Complete administrative tasks including supporting educators, uploading resources to our website and assisting with reporting on resources to stakeholders.
• Copywriting, consultancy and research for Into Film News and Views and other marketing content.
• Develop and contribute to the planning and filming of video content for resources or courses.
• Support staff with resource production.

General Responsibilities:

• Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.
• Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy.

Person Specification:

Minimum Requirements:

• A minimum of two years’ experience of teaching in the UK.
• Experience of creating resources which include moving image/film.
• Knowledge of the educational landscape across all four UK nations.
• Demonstrable creativity and commitment to making resources and training interesting and exciting for teachers/educators and students/young people.
• Excellent communication skills and attention to detail, with the ability to write accurately and correctly, and the ability to persuade and influence others and feedback ideas in a professional manner.
• Experience of chairing and guiding meetings.
• Experience of managing a range of projects, from initiation to completion, working with a range of stakeholders.
• Demonstrable understanding of monitoring and evaluation.
• Commitment to film as a powerful tool for education, both as a cultural art form and to engage young people and raise attainment.
• Current knowledge of the Microsoft Office suite

Desirable:

• Experience in creating resources or opportunities which support young people’s careers education.
• Experience of filmmaking with young people.
• Experience of training teachers or other professionals.
• A love and knowledge of film.

All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including:

• Annual Leave
• Pension
• Flexible working
• Enhanced parental/paternity/shared parental leave.
• Interest-free non-essential study loans.
• Interest-free bike/scooter/travelcard loan.
• Employee Assistance Programme
• Wisdom health insurance cover
• BenefitHub portal

Closing: 8:00am, 5th Jan 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check.

No agencies please.

Reports To: Head of Frontline Services

Hours: 12 hours per week (flexible but should include attendance at fortnightly Monday morning team meetings in Harrow). There may be opportunity to expand hours if desired.

Location: [Hybrid: Harrow team meetings /West London Community – which could span Hounslow, Hammersmith, Harrow, Barnet, Ealing, Brent/Online/Telephone] 

Our head office is currently in Croxley, Watford and team meetings may move to this location. You need to be able to travel to this location as part of the role.

Salary - £34,320 pro rata

The Violence Intervention Project (V.I.P) is a young Charity (founded in 2017), pioneering new approaches to working with young people (YP) involved in serious youth violence (SYV). Through a combination of practical and therapeutically informed practice, we support YP, their families and communities to live safer lives. Today, The V.I.P. supports more than 50 YP and families across the London Boroughs of RBKC, H&F, Ealing, Hounslow and Hillingdon. As an organisation with a therapeutic ethos at the heart of our practice, we prioritise the care and wellbeing of our employees. As a result, we have an incredible team and strong employee engagement backed by clinical supervision, a Board of Trustees and a Leadership Team who support and promote personal care and professional development. It’s because of our unique working culture that we’re able to meet the serious challenges and demands of our work.

At the V.I.P we aim to be a thought leader in our sector. To date we’ve established strong ties with the Anna Freud Centre along with funding from the Mayor of London’s Violence Reduction Unit. All our operations are framed within a public health approach and built on the fundamental belief that shame is a catalyst for violence; to which relationships are the antidote.

Our innovation, passion and principles have translated into a strong reputation and sustained expansion across West London. Our practice model, Urban Therapy, meets young people where they are — in cafes, parks, and community spaces. We also deliver early intervention programmes in schools and lead The Shame Initiative, our national training and consultancy offer for frontline practitioners.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and two employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

Job Purpose: The Family Outreach worker plays a vital role in supporting the families of clients to enhance their stability, wellbeing, and access to essential services. In this role, the Family Outreach worker will provide personalised assistance to families, strengthen connections with external partners and community resources, and collaborate with the team to ensure comprehensive and cohesive support. Additionally, they will establish structured communication and availability protocols to manage expectations and promote sustainable assistance for families.

Key Responsibilities:

1. Develop and Implement Family Support Plans § Caseload Management: Maintain a focused caseload of 4–5 families at a time, ensuring each receives consistent, high-quality support § Care Plan Development: Co-design and implement personalised support plans with families, focused on clear, achievable goals, addressing unique needs such as housing support, access to services, and emotional and practical assistance. § Outcome Tracking: Regularly assess and monitor family progress, aiming for high satisfaction and meaningful, positive outcomes. § Ensure all work complies with safeguarding and confidentiality policies and promptly escalate any concerns regarding the welfare of children or vulnerable adults.

2. Build and Strengthen External Partnerships and Professional Networks § Networking and Outreach: Dedicate time each month to building relationships with key external partners, such as housing providers, domestic violence services, cultural support groups, and other community organisations. § Professional Network Integration: Actively collaborate with members of each family’s professional network (e.g. healthcare providers, educators, social services) to ensure aligned and effective support. § Partnership Development: Identify service gaps and cultivate partnerships with external agencies to broaden the range of resources available for families, especially during crises or complex situations. § Crisis and Complex Needs Support: Utilize professional connections to extend the support network available to families, enhancing their access to comprehensive care.

3. Foster Team Collaboration and Communication § Team Meetings and Case Discussions: Participate in regular team discussions to align family support strategies and incorporate team insights into care plans. § Documentation and Information Sharing: Maintain detailed documentation on family interactions, progress, and needs to facilitate informed team coordination. § Collaborative Problem Solving: Leverage the collective expertise of the team to address complex family needs and ensure proactive, cohesive support.

4. Develop Clear Communication and Availability Protocols § Service Model Communication: Communicate service guidelines, availability expectations, and emergency protocols to families to promote mutual understanding and prevent miscommunication. § Feedback-Driven Adjustments: Regularly gather and assess feedback from families to adjust communication protocols and improve service effectiveness.

5. Ongoing Monitoring, Review, and Professional Development § Role and Service Review: Schedule regular check-ins with management to assess role effectiveness and identify areas for improvement. § Feedback Collection and Analysis: Collect feedback from families and professional network contacts to maintain high-quality service standards and align with organisational objectives. § Professional Growth: Engage in professional development opportunities to continually refine and align your approach with the organisation’s mission, vision, and evolving community needs. Key Requirements: § Experience in Family Support or Community Outreach: Proven background in social work, family support, or community engagement, with an ability to manage complex family cases. § Strong Communication and Network-Building Skills: Effective communicator able to engage with families, team members, external partners, and professional networks, ensuring cohesive, high-quality support. § Empathy and Professionalism: Commitment to providing respectful, empathetic support to families, balanced with clear professional boundaries. § Organisational Skills: Ability to manage multiple cases, maintain thorough documentation, and adhere to Urban Therapy protocols to ensure high-quality, consistent service.

Key skills and qualities: · Flexibility and adaptability · Trust building · Advocacy skills · Crisis Intervention skills · Resilience · Active Listening · Solution Focused · Ethical practitioner

Urban Therapy is committed to equality, diversity, and inclusion, and encourages applications from individuals of all backgrounds and lived experiences.

This role may evolve as community needs develop; the Family Outreach Worker will contribute to shaping the service model over time.

Location: Sheppey (Minster on Sea)
Contract Type: Permanent
Hours: Full time - Fully flexible between 7am-10pm including weekends.
Salary: £12.21ph
 
Are you looking for a rewarding career where you can really make a difference to individuals’ lives?

We are currently looking for support workers to work in the Minster on Sea area on the Isle of Sheppey.

As a support worker not only will you change people’s lives by doing something you enjoy. You will learn about yourself as an individual and gain some of the best life experiences.

What will you be doing?

As a support worker no two days are the same, and every day is different. Your role will consist of a variety of tasks as well as delivering person-centered support and promoting individuals’ independence. Some tasks involved in the role will include:

• Accessing the local community – accompanying them to go shopping, pop out for lunch or even a day out at the theme park!
• Daily living support – Assist with meal preparations, helping around the home such as vacuuming and washing clothes.
• Companionship – Sharing conversations and spending time together.
• Personal Care – Cleaning, showering and assisting with medication.
• Running errands – Assisting with tasks such as food shopping or picking up prescriptions.
• Supporting someone to achieve their goals in life.

Hours: Full time - Fully flexible between 7am-10pm including weekends.

Main Responsibilities
 
• To work with your staff team and others in the development of support, assisting people we support with plans which accurately reflect their own needs, strengths and wishes.
• To adhere to and remain familiar with all contents of the Company’s Policies and procedures, obtaining further information when required.
• Maintain effective knowledge of all company procedures and policies, help develop the company and its policies to provide outstanding support to every person we support.
• To ensure that all statutory requirements are adhered to, familiarise yourself with local commissioning and main contracts under which we provide support (SIS).
• Actively assisting in the prevention of accidents to people we support, staff teams and others.
• To deal promptly and effectively with all complaints and grievances as per company guidelines.
• To support and develop the successful operations of quality control and administration systems.
• To positively support the use of innovative technology, bring forward ideas for improvement and development.
• Receive supervision/appraisals and identify your own personal training needs. Attending training days.
• To be involved in the development/training of staff where necessary, supporting any new inductions act as a mentor to new staff promoting the culture and ethos of the company.
• Promote housing cleanliness and maintenance to a sociably acceptable standard including maintaining up-to-date Health and Safety and risk assessments.
• Supporting people to maintain accommodation and grounds, recognise self-neglect and report any concerns.
• Recognising poor or bad practise and reporting at all times anything which concerns you.
• Promoting and adhering to all aspects of Health & Safety at work, making sure you report all and any issues that may be a risk to you or others.
• Positively represent the company values, culture and ethos at all times, represent our reputation and professionalism.
• Maintain professional boundaries at all times.
• Ask questions.

Qualifications
 
• We are looking for kind, caring individuals that are passionate about making a difference in people’s lives.
• PBS trained (Preferred)
• We’re all about working smarter and are paper free!, so you’ll need your own smartphone to stay on top of care plans, log notes and view rota’s.
• Drivers are preferred due to the location of the houses.
• Previous experience in the care sector is essential.
 
Employee Benefits
 
We provide all of our staff with an excellent training programme which includes online training courses, short courses as well as nationally recognised qualifications.

We also have a fantastic range of benefits for our staff which include:
 
• Quarterly employee recognition awards with the chance to win a £150 gift card of your choice.
• Fully funded qualifications to support you in your role and with career progression.
• Enhanced rates of pay over the Christmas period for support shifts.
• Your wellbeing matters to us! Our Employee Assistance Programme gives you 24/7 access to tools like health plans, mindful resources and free counselling to support your mental and physical wellbeing.
 
PCAS Kent is an Equal Opportunities employer, and we are committed to safeguarding and protecting the welfare of our service users. Therefore, this post is subject to appropriate references and an enhanced DBS check with the Disclosure and Barring Service.
Please note we are unable to offer sponsorship.
 
You may also have experience in the following: Support Worker, Care Assistant, Healthcare Support Worker
Community Support Worker, Social Care Worker, Domiciliary Care Worker, Residential Support Worker, Learning Disabilities Support Worker, Mental Health Support Worker, Personal Care Assistant (PCA), Support Practitioner, Care and Support Assistant, Outreach Support Worker, Independent Living Support Worker, Care Worker
 
REF-225 291

Job Purpose

Within the National Influencing & Networks team, the Digital Communications Officer is responsible for delivering core communications functions. The postholder will work directly with the Director of National Influencing and Networks to plan communications activity in line with organisational objectives, and to deliver planned, regular and ad-hoc outputs. They will also work closely with the Area Engagement and Partnerships Team. It is desirable for the postholder to bring innovative video editing and production expertise, along with strong digital content creation skills, to enhance Clinks’ communications reach and impact.

Duties and key responsibilities

· Contribute to the continued development of communications outputs of relevance to the voluntary sector working in criminal justice

· Deliver Clinks’ communications functions to ensure our work and the voluntary sector is promoted in an accurate and timely manner.

· Contribute to Clinks’ communications outputs through oversight of the organisational communications planner, supporting the development of timelines and executing as appropriate

· Responsible for publication and design of organisational policy reports, e-bulletins, newsletters, blog posts, ad-hoc publications and other relevant digital outputs

· Responsible for the collation and distribution of Clinks’ Light Lunch on a weekly basis as well as newsflashes, women’s network updates and art alliance updates

· Provide communications and digital expertise to all Clinks staff, including planning of social media, publications or key deliverables including Clinks’ annual State of the sector research

· Work closely with the Membership and Digital Development Officer to ensure coordination of Clinks’ digital output, and supporting the Clinks digital era by contributing to project managed task groups from a communications perspective

· Work with Clinks’ partners on the delivery of local communications outputs

· Lead on Clinks’ regular programme of reporting and benchmarking, with relevance to communications metrics, triaging responsibility within the organisation, and escalating as appropriate, as well as liaising with third parties as needed

· Track and evaluate the impact of Clinks’ communications and digital outputs and advise colleagues accordingly

· Responsible, with the Membership and Digital Development Officer, for keeping information on the website up to date.

· Ensure the implementation of Clinks’ Content Creation Strategy and social media strategy, and contribute to development of wider organisational digital strategy

· Continuously review comms process’ and outputs to ensure a continued high standard to Clinks overall delivery

· Support fundraising activity and bid applications to help secure income for development work.

Additional responsibilities

· Contribute to team activity, including the communication of policy positions rooted in evidence, expertise and experience

· Ensure high standards across all Clinks communications products

· Support the development and operation of the various groups, networks and structures facilitated by Clinks

· Represent Clinks at external meetings and events

· Work with colleagues to maintain and develop Clinks’ database of stakeholders to support the distribution of published materials and other communications.

General responsibilities

· Represent and be an ambassador for Clinks

· Work to support the mission, ethos and values of Clinks

· Be flexible and carry out other associated duties as they may arise, develop or be assigned in line with the broad remit of the position

· Support and promote diversity and equality of opportunity in the workplace

· Work collaboratively with others in all aspects of our work.

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification

Education and experience

• 2-3 years’ experience in a communications-related role
• Experience in innovative video editing, production, and digital content creation is highly desirable. 

Knowledge, skills and abilities

· An understanding of issues related to:

•  The role of the voluntary sector in addressing social exclusion and inequalities
• The criminal justice system, in particular prisons and probation.

· The ability to engage audiences, persuade, and encourage understanding and participation in written and/or other communications, with a focus on social media output.

· Ability to manage multiple workstreams and competing priorities

· A collaborative approach to working with colleagues

· Strong IT skills, including knowledge of Microsoft Office, and an ability to support online platforms, including Drupal and Simple News, as well as proficiency in web development

· An eye for design, with the ability to liaise with external designers and to use design software, for example InDesign to create documents and manipulate document templates and Canva to produce assets.

· Clear, concise and engaging written and online communication skills

· A scrupulous approach to proofreading and a high level of skill in written English.

· Good knowledge of social media platforms such as LinkedIn and Bluesky, how to create and schedule engaging content for social media, and how to track engagement

· Monitor feed, share content and engage with Clinks’ members via social media

Personal attributes and other requirements

· Working well in a team with a flexible approach to work

· Ability to manage multiple and sometimes competing priorities

· Personal resilience and ability to stay focused in a rapidly changing environment

· Commitment to anti-discriminatory practice and equal opportunities, including for people with lived experience of the criminal justice system

· Ability to apply awareness of diversity issues to all areas of work

· Commitment to upholding the rights of people facing disadvantage and discrimination in the criminal justice system.

As Managing Director, you will provide strategic direction for the charity, employing a collaborative leadership style to ensure that the achievement of the charity’s vision and objectives is supported by an engaged and culturally healthy staff team.

You will ensure the projects are run in-line with our policies, legal requirements, and budgets, with an overarching understanding of the charity’s finances and fundraising.

You will also be a figurehead for the organisation, effectively networking, partnering and influencing across sectors.

Lastly, but most importantly, you will be passionate about the transformative power of connection across division, and how the projects we create serve this core purpose.

Assistant Benefits Advisor
Salary £24,000 FTE (rising to £27,000 per year FTE after 1 year and completion of training) 
17.5 - 21 hours per week, 6.6 weeks holiday   
Remote working with occasional travel for events and meetings in West Sussex

Are you passionate about working with SEND families? 
Do you have the transferable skills and qualities to train as a benefits advisor?

We have an exciting opportunity for someone to join a rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.  

Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex.  We achieve this through the delivery of our services providing information, training and peer support.

Our Benefits Advice Service provides support to parents of children and young people with SEND in West Sussex applying for Carer’s Allowance, Disability Living Allowance (DLA) and Personal Independent Payments (PIP).  Offering 1-2-1 advice sessions on the above benefits, support with claim checking of draft applications, information resources on benefits and other sources of financial support, and training workshops on DLA, PIP and Universal Credit.

We are looking to recruit a skilled and motivated Assistant Benefits Advisor to join our team
The post holder will be responsible for supporting our Benefits Advisor with the delivery of information, advice and guidance on Carers Allowance, Disability Living Allowance (DLA) and Personal Independence Payment (PIP) to parent-carers of children and young people with special educational needs and disabilities (SEND) in West Sussex.  This is a training role with the view to promotion to Benefits Advisor following completion of training. 

Person Specification (essential):
• Understanding of challenges facing parents and carers of children with SEND 
• Passionate about improving the life chances of children with SEND and their parents/carers, and families
• A highly motivated self-starter with a flexible approach to working life 
• A creative and strategic thinker 
• Committed to professional and personal development and lifelong learning 
• Ability to work independently and manage a diverse and demanding workload 
• Comfortable working with people from a diverse range of backgrounds
• Excellent inter-personal and communication skills
• Excellent writing and editing skills 
• Experience of using MS Office including SharePoint
• A good all-round education including GCSE’s (or equivalent) or NVQ level 2 

See attached job description for details and full criteria 

We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements. 

Closing date for applications is 12th January 2026

Interviews to be held in Littlehampton on 21st/22nd January 2026

To apply please complete the attached application form and share why you feel you fit the role and person specification (see attached documents)