Organisation development manager jobs in Cambridge

Are you looking for an exciting and challenging role which will help to shape the future of a national charity working on a key social justice challenge?Are you excited to take on a role which will fuel the charity’s work with its service users, supporters and other key stakeholders? 

Are you an ambitious and enthusiastic early career partnerships, fundraising or account management professional who wants to use your talents to improve the lives of people across the UK?If so, then we’d love to hear from you. 

With a range of exciting partnerships and initiatives for you to work on with a values-led, energetic and determined team, The Hygiene Bank is excited to be find a new colleague to join us in our mission to alleviate hygiene poverty, and to work to end it for good. 

About The Hygiene Bank 

Hygiene poverty is not being able to afford many of the everyday hygiene and personal grooming products most of us take for granted. The reality of low income is that it restricts people’s options, leaving us caught between being able to heat our homes, pay the rent, eat, or be clean.It is washing hair, bodies, faces and clothes in the same cheap washing up liquid used for the dishes. It is not being able to replace a toothbrush when needed or sharing a toothbrush because one each just isn't an option. It is having to choose between shaving foam and razors or the transport fare to a job interview. 

Hygiene Poverty is the hidden crisis facing the UK. In May 2024, The Hygiene Bank published their second groundbreaking research into the incidence and impact of hygiene poverty. It found that over 4.1 million adults across the country are currently experiencing hygiene poverty and that it is both alarmingly widespread, increasing and disproportionately impacts the most vulnerable. It stops people from participating in society, feeds the mental health crisis and blocks routes out of poverty. It is simply unjust. 

At The Hygiene Bank, we believe that everyone deserves to feel clean. That is why our network of projects exists – to give people access to the basics they need. 

Read more about our work on our website, along with our Impact Report and research Hygiene Poverty 2024

About the role 

As our Partnership Officer, you will have the exciting opportunity to make a huge difference in improving the lives of people living in hygiene poverty.

Reporting into the Head of Brand and Corporate Partnerships, the Partnership Officer plays a pivotal role in the brand and corporate team and is responsible for supporting, stewarding, renewing, and growing our brand and corporate partners to meet our income targets and to source donated product for our service users. Our partners range from emerging brands to strategic corporate partners and reflect a combination of financial support, skills-based support, brand donations and volunteering.

The role is varied and requires outstanding relationship building and communication skills, strong time management, excellent written and verbal communication skills, meticulous record keeping and relationship management. You will be required to engage and influence a wide range of partner stakeholders, as well as collaborating across our teams to meet the needs of our partners.

If you fit this profile and want to use your talents to improve the lives of people across the UK and are interested in remote working opportunities in a flexible organisation with a values-led ethos, we would love to hear from you! 

Key Responsibilities 

Lunch & Learn facilitation 

• Coordinate and deliver engaging Lunch & Learn sessions for corporate and brand partners, both virtually and in person, speaking about hygiene poverty and the charity to engage potential partners

• Work with internal teams and volunteers to ensure sessions are informative, inspiring, and aligned with The Hygiene Bank’s values 

Track bookings, attendance, feedback, and outcomes to support reporting and improvement 

Corporate Volunteering Coordination 

• Manage corporate volunteering opportunities, including warehouse days, collection drives, and community-based activities 

• Liaise with corporate partners to understand capacity, expectations, and objectives 

• Coordinate logistics, schedules, and communications to ensure positive volunteer experiences 

• Work closely with regional and volunteer teams to match opportunities with partner needs 

Relationship Building & Account Management 

• Support with outreach and new partnership development 

• Build strong, long-term relationships with corporate partners through regular communication and engagement 

• Attend in person partner events

• Act as the day-to-day account manager for a portfolio of corporate partners 

• Ensure partners feel valued, informed, and connected to The Hygiene Bank’s impact 

• Identify opportunities to deepen partnerships through repeat engagement, volunteering, fundraising, or advocacy 

Administration, Reporting & Collaboration 

• Maintain accurate records of partner activity and engagement using Salesforce CRM system 

• Track partnership outcomes, impact metrics, and engagement levels 

• Support reporting for funders, partners, and internal stakeholders 

• Collaborate with fundraising, communications, and operations teams to ensure joined-up partnership delivery 

Person Specification 

Essential 

• Experience in partnerships, account management, fundraising, or corporate engagement 

• Strong relationship-building and communication skills 

• Experience coordinating events, sessions, or volunteering activities 

• Highly organised with excellent attention to detail 

• Ability to manage multiple partners and priorities simultaneously 

• Confident delivering presentations or facilitating sessions to groups 

• Passion for social impact and alignment with The Hygiene Bank’s mission 

Desirable 

• Experience working in the charity or not-for-profit sector 

• Experience delivering corporate Lunch & Learns or workplace engagement programmes 

• Familiarity with CRM systems and impact reporting 

Skills & Attributes 

• Friendly, professional, and confident communicator 

• Proactive and solution-focused 

• Strong time management and organisational skills 

• Collaborative team player 

• Comfortable working independently and using initiative 

What We Offer 

• The opportunity to make a tangible impact in tackling hygiene poverty 

• A supportive, mission-driven team culture 

• Flexible working arrangements 

• Training and development opportunities 

• All travel and expenses paid in line with our expenses policy

Please note that applicants need to be resident in the UK and have the right to work in the UK. 

The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers.  We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences. 
 

The Hygiene Bank reserve the right to close this advertisement early if we receive a high volume of suitable applications

Could you use your skills to help save lives across Cambridgeshire, Bedfordshire and the East of England?

Role Title: Supporter Engagement Lead
Reporting to: Supporter Engagement Manager
Salary: £32,861 - £40,357 per annum
Contract Type: Permanent
Hours: Full-time
Location: Barnwell Road, Enterprise Campus, Alconbury Weald, Huntingdon, Cambridgeshire PE28 4YF with hybrid working: 3 days in office (Alconbury Weald), 2 days from home

The Supporter Engagement Lead is a newly established role responsible for increasing income from individual supporters by project managing audience led appeals and campaigns, devising and delivering compelling supporter journeys that grow long-term engagement and income for the charity. As well as informing decision making and future strategy and planning through the development of detailed reporting, analysis and insight.

This role will be take ownership of the end-to-end planning, delivery and optimisation of supporter communications across multiple channels. Working with a high degree of autonomy, the postholder will translate strategy into action, ensuring supporters receive timely, relevant and inspiring communications that deepen their connection to the charity and encourage sustained support.

You’ll be joining a friendly, supportive and passionate team within an organisation that’s ambitious, collaborative and committed to development. If you’re proactive, strategic, and motivated by making a difference, we’d love to hear from you.

Role Summary:

• Lead the end-to-end planning, delivery and optimisation of individual giving and supporter engagement activity across offline and digital channels to increase sustainable income.
• Design, implement and continuously improve insight-led supporter journeys that drive acquisition, retention, engagement and lifetime value.
• Develop compelling, supporter-focused fundraising messages and communications aligned with supporter motivations and the charity’s brand.
• Manage projects, timelines and budgets, monitoring performance and return on investment to maximise effectiveness and cost-efficiency.
• Use supporter data and insight to inform segmentation, campaign planning, reporting and continuous improvement.
• Champion a supporter-first culture, ensuring compliance, best practice and a seamless supporter experience across teams and touchpoints.

To be successful in this role you will have:

Experience & Knowledge

• Proven experience delivering individual giving, direct marketing and supporter engagement activity with end-to-end responsibility.
• Demonstrable experience of designing and implementing effective supporter or donor journeys that improve retention and engagement.
• Strong understanding of direct marketing principles across both offline and digital channels.
• Experience using a fundraising CRM or database to support campaign delivery, reporting and analysis.
• Experience managing third-party suppliers and working collaboratively with internal teams.
• Experience managing and monitoring campaign or project budgets, with accountability for spend and return on investment.

Skills & Abilities

• Self-sufficient and confident, with the ability to take ownership of complex deliverables.
• Strong project management skills, with the ability to manage multiple priorities and meet deadlines.
• Excellent written communication skills, with the ability to produce compelling, supporter-focused copy.
• Strong analytical skills, with the ability to interpret data and turn insight into action.
• Highly organised, with strong attention to detail and accuracy.
• Proactive and creative problem-solver with a continuous improvement mindset.
• Ability to plan, track and manage budgets effectively and use financial and data to inform decision-making and improve outcomes.

Personal Attributes

• Supporter-first approach with a genuine passion for building long-term relationships.
• Collaborative team player who can also work independently with minimal supervision.
• Positive, flexible and adaptable in a fast-paced charity environment.
• Confident decision-maker within agreed strategic and operational boundaries.

Desirable

• Degree-level education or equivalent professional experience.
• Full driving licence and willingness to support wider charity activity if required

About Magpas Air Ambulance

We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.

We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.

Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply.

Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcome's members of the Armed Forces to apply.

If you are looking for a new opportunity within a supportive and exciting environment, we look forward to hearing from you.

Closing date: 9th February 2026 at 5pm
Interview date: from 16th February 2026
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
No agencies please.

Interested?

If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.

This role is subject to a Disclosure and Barring Service (DBS) check.

If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.

Trade Union Organiser
£51,481 per annum (rising to £53,592 in April 2026)
Full time, 35 hours per week
Permanent contract

About the role

Home-based role within the East Midlands or Yorkshire and the Humber, or within reasonable travelling distance to meet the requirements of the post (subject to meeting homeworking assessment requirements, including a minimum broadband speed of 18Mbps and a dedicated space to work from).

In this role, you will be working collaboratively with other CSP organisers and colleagues across the wider Employment Relations and Union Services (ERUS) team, to support the continued development of the CSP as an effective trade union.

You will recruit members and local union reps while supporting workplace activity and campaigns to defend and improve working conditions.

The post-holder will be able to use their experience, knowledge and skills to help realise the CSP organising strategy, participating in operational and strategic planning and evaluating the outcome of activities.

To succeed in this post, you will be an excellent communicator with confident and credible presentation skills. You will have a good understanding of the role of workplace representatives and the particular issues for a trade union and professional body. You will also need to have sensitivity and skills in facilitation to enable members to find their own solutions to workplace issues.

The ideal candidate will have previous experience as an organiser within a trade union or equivalent expertise within another organisation.

The role involves extensive travel, chiefly within the areas of East Midlands and Yorkshire and the Humber.

Working arrangements

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. 

How to apply

For further information and details of how to apply, please visit our website via the link. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack.

Opening date: 10am, 5th February.

Closing date: 10am, 19th February.
Shortlisting outcome: W/C 2nd March.
Interview date: 16th March.

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact our HR Department and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. We may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, we will ensure that a proportionate number of disabled candidates are shortlisted for interview.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit our website. 

NO AGENCIES

Role Overview:
The Talent Set are delighted to partner with Lesley Hynes Fundraising (LHF), a highly regarded fundraising consultancy specialising in charitable trusts and foundations. Led by founder and Managing Director Lesley Hynes, who brings over 30 years’ specialist experience, LHF works in close partnership with inspiring charities across the UK, delivering expert strategy and hands-on fundraising that creates real impact across causes including social justice, health inequalities, environmental protection and community support.

This Trusts Fundraiser role offers an exciting opportunity to join a collaborative, fully remote team with a long-standing track record of delivering exceptional service to charity clients. The postholder will deliver vital trusts and foundations fundraising across a diverse range of causes, contributing to the highest standards of fundraising practice within a supportive, ambitious and growth-oriented environment that values creativity, expertise and professional development.

Key Responsibilities:

• Develop and implement strategies to maximise trust and foundation income for client charities.
• Conduct detailed prospect research and maintain accurate records of funding opportunities.
• Prepare compelling grant applications and assist with funder reports and monitoring requirements.
• Support the organisation of events and attend external meetings with trust and foundation representatives as needed.
• Contribute to team capacity by providing expertise and additional support to colleagues.
• Maintain accurate client and fundraising data in line with GDPR and data protection legislation.
• Assist the MD in ensuring compliance with all relevant fundraising regulations.
• Keep up to date with trust landscape developments and fundraising best practices.
• Support business development activities, including website and social media updates.

Person Specification:

• Proven experience (minimum three years) in trust and foundation fundraising, ideally within small/medium charities.
• Track record of securing grants of £300,000+ annually.
• Ability to build and manage relationships with key funders and stakeholders.
• Exceptional written and verbal communication skills, with strong attention to detail.
• Skilled in research, data management, and analytical tasks.
• Capacity to interpret complex financial and grant information.
• Organised with good time management and the ability to work independently under deadlines.
• Strong interpersonal skills to collaborate effectively with diverse teams and clients.

What’s on Offer:

• Salary: £34,000-£44,000
• Location: Remote
• Contract: Permanent
• Fantastic Benefits Include: 5% employer pension, Healthcare Cash Plan, annual wellbeing budget and regular investment into training & personal development

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About Friends of Ibba Girls School (FIGS) 

Friends of Ibba Girls School, South Sudan (FIGS), is a registered UK Charity (114620) set up in 2011, at the request of local community leaders to help build and develop a girls’ boarding school in South Sudan. Ibba Girls Boarding School now educates over 320 primary and secondary school girls from across Western Equatoria State and employs around 40 staff. 

The school provides high-quality education in a context where most girls leave school before completing primary education and very few reach secondary level. FIGS is a relatively small UK-based charity with a strong national reputation and a substantial impact, demonstrating what high-quality girls’ education can achieve in South Sudan. FIGS works closely with Windle Trust International, which provides technical, financial and organisational support to the school in South Sudan. 

FIGS raises approximately £500,000 each year to meet the running and development costs of IGBS and FIGS. Fundraising and effective communications are therefore central to our mission. We are a small team and are looking for someone who will thrive in a varied role, is proactive, organised, and capable of handling multiple demands, with a readiness to learn and take on additional responsibilities. 

The Role 

This role involves supporting both fundraising and communications activities, alongside essential administrative functions. The Fundraising and Communications Officer will play a key role in implementing FIGS’ fundraising and communications plans, supporting donor engagement, campaigns, events, and day-to-day operational administration. You will be working closely with our Head of Fundraising and Communications, ensuring that FIGS has the resources to continue to support the education and boarding of over 320 marginalised girls in South Sudan.

The role is home-based but requires the ability and willingness to travel to fundraising and supporter events across the UK, including occasional evenings and weekends. 

FIGS is a trustee-led charity, with an active and engaged Board that plays a hands-on role in governance, strategy, fundraising and ambassadorial work. Trustees bring a wide range of experience, including diplomacy, international development, education, finance and communications, and work closely with staff to ensure the charity is well-run, accountable and effective. 

While Trustees retain strategic oversight and are closely involved in key decisions, FIGS also has a small paid staff team responsible for day-to-day operations, fundraising delivery and communications. The culture is collaborative and supportive, with regular interaction between Trustees and staff, and a shared commitment to the success of Ibba Girls Boarding School. 

The staff team currently consists of: 

• Head of Fundraising and Communications, responsible for overall fundraising strategy, communications, donor relationships and line management 

• Fundraising and Communications Officer (this role), supporting the delivery of fundraising and communications activity, donor engagement and essential administrative functions 

Staff work remotely within the UK and collaborate closely online, with regular team meetings and clear priorities. In South Sudan, Windle Trust International acts as FIGS’ managing agent, providing professional management and operational oversight of Ibba Girls Boarding School. 

This role sits at the heart of FIGS’ fundraising and communications work. You will work closely with the Head of Fundraising and Communications, interact regularly with Trustees (particularly around campaigns, events and reporting), and help ensure that systems, supporter engagement and communications run smoothly and professionally. 

The role is well-suited to someone who enjoys working in a small, mission-driven organisation, is comfortable with a degree of trustee involvement, and values collaboration, clarity and shared responsibility. 

Key Responsibilities 

Fundraising and Communications 

•  Support fundraising plan delivery: Assist in achieving income targets and KPIs, including helping to draft grant applications and end-of-project reports. 

• Campaign and appeal support: Assist with planning and delivery of fundraising campaigns and appeals (digital and postal). 

• Donor communications: Draft and support newsletters, blogs, appeals, event invitations, and other donor communications

• Relationship-building: Support engagement with individual donors, community groups, churches, schools, and other supporters 

• Events support: Assist with organisation, promotion, and delivery of webinars and in-person fundraising/supporter events. 

• Online presence: Help maintain and develop FIGS website, email marketing, social media content, and video content. 

• Donor stewardship: Ensure supporters are thanked promptly and follow-up actions are completed in line with policy. 

• Ambassadorship: Represent FIGS positively in communications and at events. 

Administration and Fundraising Support 

• Database and record maintenance: Update CRM and administrative records. 

• Administrative support for campaigns and events: Help coordinate fundraising activities and materials. 

• Communications materials coordination: Maintain photo/video archive, collateral, and documentation. 

• Administrative support for smooth running: Ad hoc tasks as agreed with Head of Fundraising and Communications. 

• Trustee and volunteer support: Practical arrangements for events and supporter engagement. 

• Support Head of Fundraising and Communications with monthly fundraising and communications reports

• Gift Aid and basic financial support (future): Assist with processing if needed. 

• Team meetings: Prepare for and attend weekly online meetings. 

And other duties from time to time as set out by the line manager.

Person Specification 

Essential

• Experience in fundraising, communications, charity administration or a closely related role. 

• Experience of fundraising from Trusts and Foundations, digital fundraising, email fundraising, or demonstrable transferable skills. 

• Strong written communication skills, with the ability to write clearly and engagingly for different audiences. 

• Excellent organisational and administrative skills, with strong attention to detail. 

• Confidence in using databases/CRMs, email marketing platforms and standard office software. 

• Understanding of, or willingness to learn, GDPR and good practice in supporter data management. 

• Ability to work independently from home and manage competing priorities. 

• UK-based, with the ability and willingness to travel to events across the UK. 

• Commitment to FIGS’ values and to the importance of girls’ education. 

Desirable 

• Experience supporting or delivering digital fundraising campaigns. 

• Experience of fundraising in a small charity environment. 

• Experience of video editing for communications purposes. 

• Experience supporting events (online or in-person). 

• Experience managing or contributing to websites and social media for an organisation. 

• Familiarity with Gift Aid processes.

Equality, Diversity and Inclusion 

FIGS is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds and identities.

 

How to Apply 

To apply, please submit: 

• A CV 

• A supporting statement (up to 500 words) explaining your suitability for the role and how you would contribute to FIGS’ fundraising and communications work. 

Please also include details of two referees. 

Applications should be submitted via Charity Jobs. Interviews will be held remotely. 

• Application Deadline: February 23rd

• First round interviews: WC March 2nd

• Second round of interviews:  WC March 9th

We have an exciting opportunity for experienced and skilled caseworkers to join the staff of a unique social enterprise. The core function of this role is to provide comprehensive casework, advice and advocacy which assists and supports clients throughout the NHS continuing healthcare assessment, appeal and care planning process. With a long history in delivering skilled casework and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.

You will be an excellent communicator and skilled caseworker with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable skills. A health, social care, advocacy or legal qualification is desirable but not essential. Proven experience of the ability to understand, digest and disseminate complex information, and to prepare well-reasoned reports is essential.

The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.

In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.

This role is primarily home-based with opportunities nationally. Ability to periodially travel long distances to attend client meetings across England from time to time is essential.

MAIN DUTIES:

1. To provide an independent and comprehensive casework, advisory and advocacy service to private and NHS-referred clients (typically health and social care service users or their representatives) in England and Wales throughout the entire NHS Continuing Healthcare assessment, appeal and care planning process from initial assessment stage through to complaints to the Ombudsman.
2. To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law. 
3. Provide advocacy and active case support remotely and in person to clients in England and Wales, and their representatives throughout the appeal and complaint processes, and occassionally assessments. This will include periodic travel to assessments and appeal meetings across England and Wales (including overnight stays where necessary), as well as attending virtual meetings via videoconference.Please note: most meetings are now completed virtually via videoconference, however a small number of in-person meetings are still taking place. Applicants will need to be comfortable working from home for long periods as well as with periodic long-distance travel.
4. To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
5. To analytically examine all relevant health and social care records and assessments, and to prepare detailed advisory letters and appeal statements based upon a sound understanding of the facts, and referencing evidence compiled from such records.
6. To assist clients in the preparation of submissions which will be presented on their behalf to relevant Integrated Care Boards and NHS England review and/or appeal panels.
7. To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies. To keep clients informed of progress at regular intervals.
8. Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
9. To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
10. To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
11. To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies.  This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
12. To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
13. To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
14. To uphold organisational values, promoting Beacon’s social goals through each area of your work.
15. To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.
16. To undergo a minimum of 12 hours of professional development each year.  To foster an atmosphere of continuous learning and development.
17. Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.

This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.

STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.

What is NHS Continuing Healthcare?

NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.

The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.

About our organisation

Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.

Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.

Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.

Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families. 

Job Title: Fundraiser - Third Party Events

Directorate: Engagement and Fundraising

Team/Department (if specific): Philanthropy and Partnerships - Mass Participation Team

Context and Background

The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, we rely on the fundraising support of people across the UK for 90% of its annual income. Within Income Generation, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible donor experience by building long -term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity.

The Mass Participation Team (MPT) is an important part of the Philanthropy and Partnerships department within the Engagement and Fundraising directorate. MPT is responsible for attracting new supporters through our mass participation events and products to maximise fundraised income, and to optimise onward journeys to retain supporters within the NSPCC family.

The Mass Participation Team focuses on three areas of fundraising;

• Third party events – sporting and challenge events organised by third party suppliers, where we market spaces, recruit participants and support them in raising money in aid of the NSPCC. For example, the TCS London Marathon, Cardiff Half Marathon, Ultra Challenge series, skydives, bespoke treks.
• Schools Fundraising – a suite of fundraising products tailored to schools across all educational settings, including Number Day, the Kindness Challenge and Classmaster.
• DIY fundraising – supporters who choose to organise their own fundraising event or activity. Whether they take part with family or friends, at work or at school, we support them through stewardship and fundraising materials to help them reach their fundraising goals.

Job purpose

The role of the Fundraiser is to manage a number of events in the third party events portfolio. The Fundraiser will be responsible for working as a proactive member of the team to ensure that the participation levels and net income from each event/activity are maximised. The key aspects of the role are:

• To project manage specific event activities, co -ordinate cross fundraising activity, develop materials, keep track of budgets and evaluate as appropriate
• To develop specific activities and build existing activities to increase participation and income.
• Work closely with the team manager to identify and implement new opportunities to improve the efficiency and effectiveness.
• Work as part of the Mass Participation Team to deliver the overall department objectives.
• Evaluate the performance of specific activities and to provide financial information as required.
• To work to deliver the agreed departmental strategy, goals and standards in line with business requirements.
• To work effectively with other departments in Fundraising and other functions within the NSPCC to maximise income.

Key relationships - Internal

• Reports to Fundraising Manager – Third Party Events team
• Mass Participation Team colleagues
• Work closely with colleagues in Engagement and Fundraising teams to develop opportunities, supporters and fundraising initiatives.
• Work with staff in other NSPCC functions such as Brand and Content , Digital, Data and Analytics , Volunteer Recruitment and Marketing, as necessary to further fundraising relationships.

Key relationships - External

• Works with a range of NSPCC event participants and potential supporters, including corporate partners, major donors and volunteer fundraising boards .
• Works with a range of event providers, agencies and other suppliers that support fundraising relationships and activity.

Main duties and responsibilities

1. To maximise income by engaging, managing and inspiring NSPCC event participants and event enquirers.
2. To use creative and engaging methods of communication including written and verbal communications in pre-event, event and post event activities, that fit with wider audience journeys and experiences.
3. To be responsible for delivering a supporter event experience that surpasses supporters’ expectations in order to maximise opportunities.
4. To ensure maximised effectiveness and efficiency of sporting events by planning and best practice
5. To proactively improve and capture knowledge and understanding of event participants through developing the NSPCC relationship with them, delivering greater insight that can be used to further develop supporter relationships to deliver increased lifetime value across all forms of support.
6. To research and develop fundraising opportunities in sporting events both by reviewing NSPCC activities and the activities of other charities.
7. To carry out research through a range of sources, to obtain relevant information that can contribute to improving event promotion effectiveness, the event participant experience, maximising participant sponsorship income and repeat participation levels.
8.  Work with their manager, to devise, agree and deliver particular aspects of the Mass Participation Team’s annual business plan and budget to enable the NSPCC to plan its activity and services.
9. To work with fundraisers and staff in other departments to maximise relationships with NSPCC supporters.
10. To be the contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.

Responsibilities for all Staff within the Income Generation directorate

• To be responsible for updating databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate.
• To lead regular team meetings and actively participate in department meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.
• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news and also ensuring that the fundraising team does likewise
• A commitment to safeguard and promote the welfare of children and young people

Person specification

1. Mass participation fundraising events experience, including budget management, event delivery and marketing
2. Highly developed written and verbal communication skills to deliver fundraising and training content, ideas and activity updates to a range of audiences in a clear, inspiring and confident way.
3. Well-developed ability to build, manage and develop relationships with individuals within an organisation and externally and achieve objectives through these relationships.
4. Ability to successfully negotiate with others to achieve desired outcomes.
5.  Proven ability to work with and through other teams and departments to maximise results for an organisation.
6. Well-developed numeracy skills for entering, recording, interpreting, analysing and presenting financial data in clear and accurate format.
7. Proven ability of demonstrating initiative and creativity to achieve desired outcomes.
8. Ability to collect and analyse data, identify opportunities and evaluate their viability
9. Ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
10. Ability to work organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.

We have an exciting opportunity for experienced and skilled advocates to join the staff of a unique social enterprise. The core function of this role is to provide specialist advocacy to individuals who are navigating the NHS continuing healthcare assessment and complaints processes. With a long history in delivering skilled advocacy and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our objectives.

You will be an excellent communicator and skilled advocate with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferable knowledgebase. A health, social care, advocacy or legal qualification is desirable but not essential. A proven ability to analyse complex matters, provide a clear and coherent rationale and deliver robust advocacy by presenting a persuasive, fact-based argument is essential.

The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner and represent them in situations that may at times be highly emotionally charged, always upholding brand values.

In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.

The nature of the role demands complete confidentiality and flexibility with regard to the needs of the business and its clients. Some evening and weekend work will be expected. The ability to travel long distances with overnight stays on a frequently (weekly) basis is a key requirement of the role.

MAIN DUTIES:

1. To provide advocacy and active case support in person or remotely to clients in England and Wales, throughout the NHS continuing healthcare assessment process.

IMPORTANT NOTE: a majority of assessments will take place in person at various locations across England. Therefore this role involves frequent (most weeks) long-distance travel and overnight stays within the UK, sometimes with only a few days’ notice. Applicants also need to be comfortable working from home in between traveling.  

1. To analytically examine all relevant care records and assessments in preparation for continuing healthcare assessments and reviews, to prepare clients for their assessment and provide robust advocacy at assessment meetings based upon a sound understanding of the facts, and referencing evidence compiled from such records.
2. To manage personal travel arrangements in line with company policies and procedures.
3. To provide advocacy and casework to clients who wish to make a formal complaint through the NHS complaints procedure about a continuing healthcare-related matter from a sound understanding of the facts, having prepared key arguments by researching relevant records.
4. To prepare factual written submissions and reports for clients and relevant Integrated Care Boards.
5. To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law. 
6. To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
7. To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies.
8. Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
9. To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
10. To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
11. To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies.  This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
12. To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
13. To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
14. To uphold organisational values, promoting Beacon’s social goals through each area of your work.
15. To manage your own caseload and work independently within the boundaries of Beacon policies.
16. To foster an atmosphere of continuous learning and development.
17. Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the company.

This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.

STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Company credit card, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.

What is NHS Continuing Healthcare?

NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.

The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.

About our organisation

Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.

Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.

Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.

Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.

Are you a strategic, relationship-driven leader with a passion for making a difference?

East Anglia’s Children’s Hospices (EACH) is seeking an experienced and ambitious Head of Philanthropy & Partnerships to lead and grow our high-value fundraising at a pivotal point in the organisation’s development.

Head of Philanthropy and Partnerships
Location: The role can be based at any of our three hospices (Norfolk, Ipswich, Cambridge) with hybrid working
Contract: Permanent
Hours: Full Time, 37.5 hours per week
Salary £47,000 - £55,000 per annum, experience dependent

About Us

East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk.  Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.

In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.

Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.

We’re over 440 employees strong, with a team of more than 2,000 volunteers across the organisation including over 50 shops and a Retail Distribution Centre.

About the Role

This is a rare opportunity to take on a senior philanthropy role with real influence, autonomy and scope, combining strong core income delivery, with the chance to lead a major capital expansion appeal for The Treehouse Hospice in Ipswich which will significantly enhance the services we can provide to children, young people and their families.

Reporting into the Director of Fundraising, this senior leadership role within our Fundraising team, responsible for delivering around £3 million in income annually.

Managing and inspiring a talented team, develop innovative strategies, and personally cultivate relationships that result in transformational gifts.

What you’ll do:

• Lead and implement the Philanthropy & Partnerships strategy to achieve ambitious income targets.
• Build and steward long-term relationships with major donors, corporate partners, and trusts.
• Manage and empower a multi-disciplinary team, fostering collaboration and exceptional donor stewardship.
• Drive major appeals and oversee budgets to ensure effective allocation and performance.
• Champion EACH’s values and maintain strong links between fundraising and care teams.

What we’re looking for

• Proven success securing major gifts from individuals, corporate partners, and trusts/foundations.
• Experience leading and motivating teams and engaging senior stakeholders.
• Skilled in developing and delivering data-driven fundraising strategies to meet ambitious targets.
• Experienced in managing complex projects, including major appeals.
• Strong financial management skills, including budgeting, forecasting, and KPI monitoring.

Comprehensive range of benefits of working for EACH:

• Free onsite parking & Subsidised meals
• Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
• Additional holiday purchase scheme
• Employee health cash plan & wellbeing support schemes
• AVIVA pension package – up to 7% Employer Contribution inc Life Assurance
• NHS pension - continuation of if already contributing
• Free Eye Tests
• Cycle to work scheme

Closing date: 8 February 2026

N.B. EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Diversity Statement:

At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.

Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

Please note:

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.

Interested in Learning More Before You Apply?

At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.

No agencies please.

Engagement Officer - South (accessible to Essex)

Responsible to: Engagement Team Manager 
Team: Engagement
Hours of work: 35 hours week
Place of work: Home-based – South (accessible to Essex)

Benefits:

• Salary – £27,000 per annum 
• 35 hours per week, Monday to Friday 
• Home-based (with occasional UK travel) 
• Working from home allowance at the standard HMRC rate as detailed on the government website.
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme 

Job summary

Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services, 
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects 

Engagement officer tasks and requirements

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75+
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times. 
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services. 
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services 
• Carrying out any other reasonable tasks assigned to you by your line manager. 

You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices. 

Knowledge, skills, and attributes 

Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues. 
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills 
• Organised and methodical approach to work with strong administrative skills   
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets 
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity. 
• Able to work your own initiative as well as collaboratively as part of a team 
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people. 

Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment 
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results. 
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population. 
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

About Re-engage

Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members.  Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. 

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.

Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do. 

How we recruit 

Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.

Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.

The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

The closing date is midnight on 15 February 2026, and interviews will be 26th and 27th February and 5th and 6th March 2026

REF-226 247

Engagement Officer - Scotland

Responsible to: Engagement Team Manager 
Team: Engagement
Hours of work: 35 hours week
Place of work: Home-based – Scotland     

Benefits 

• Salary – £27,000 per annum 
• 35 hours per week, Monday to Friday 
• Home-based (with occasional UK travel) 
• Working from home allowance at the standard HMRC rate as detailed on the government website.
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme 

Job summary

Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services, 
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects 

Engagement officer tasks and requirements

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75+
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times. 
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services. 
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services 
• Carrying out any other reasonable tasks assigned to you by your line manager. 

You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices. 

Knowledge, skills, and attributes 

Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues. 
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills 
• Organised and methodical approach to work with strong administrative skills   
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets 
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity. 
• Able to work your own initiative as well as collaboratively as part of a team 
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people. 

Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment 
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results. 
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population. 
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

About Re-engage

Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members.  Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. 

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.

Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do. 

How we recruit 

Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.

Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.

The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

The closing date is midnight on 15 February 2026, and interviews will be 26th and 27th February and 5th and 6th March 2026

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About the Trust 

We're one of the UK’s biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you? 

Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year. 

Join Our Team: Head of Philanthropy & Partnerships 

We’re excited to welcome a new strategic leader to shape and deliver transformational income growth and strategic partnerships for the Trust.

Navigate your future and lock in your career as we keep our canals open and alive.

Working Hours & Location 

This role follows a 37 hours, Monday to Friday working pattern. This is a home-based role, requiring regular travel to meetings with donors, events and to our main hubs for collaborative meetings and team activities.

Role Overview 

In this pivotal role, you will lead the refinement and delivery of the Trust’s high value giving strategy, building and sustaining relationships with philanthropists, statutory funders, trusts and foundations, and corporates. You’ll inspire, lead, and manage a diverse team to achieve ambitious income targets and strengthen strategic partnerships that support the Trust’s vision. You will actively demonstrate desired behaviours - enthusiastically engaging with external partners, taking initiative to strengthen the team, and fostering a culture within the Trust that supports high level giving. 

Key Responsibilities 

• Implement and refine the Fundraising Strategy to deliver significant and sustainable income growth and impact.
• Lead, inspire and develop a diverse team, fostering a culture of delivery, collaboration, accountability, and innovation. 
• Personally lead on cultivating and stewarding transformational relationships with corporates, trusts, foundations, high-net-worth donors and some statutory sources while empowering your team to build profitable, multi-year relationships, a robust pipeline and secured income.
• Prepare, monitor, and deliver the annual business plan and income budget (currently £5m with significant growth planned).
• Represent the Trust externally at a senior level and maintain awareness of sector trends.
• Maintain best practice in fundraising compliance, risk management, and reporting, maintaining the highest standards of integrity.
• Embed diversity, inclusion, and safety responsibilities in all activities.

About You 

As an accomplished fundraising leader with a proven track record of delivering high-value income and building strategic partnerships, you thrive in complex stakeholder environments and bring a blend of vision, resilience, and hands-on expertise. You’ll be confident influencing at Board level, adept at navigating ambiguity, and passionate about making a lasting impact.

Skills & Qualifications 

• Proven experience in leading a team – skilled at building, inspiring, and motivating teams to achieve fundraising goals.
• Comprehensive expertise in major donor fundraising, corporate partnerships, and trust and foundation giving, alongside a working knowledge of statutory giving. 
• Demonstrated expertise in high-value fundraising and partnership development, with a proven ability to create, cultivate and steward long-term relationships while influencing internal stakeholders to secure and sustain transformational support.
• Proven success in securing transformational gifts and multi-year partnerships.
• Demonstrable problem-solving skills, able to influence inside and outside the organisation.
• A proven ability to develop and write persuasive and successful funding applications and partnership proposals for major donors, trusts and foundations, and corporates.
• Exceptional communication and networking skills, with the ability to engage and inspire diverse audiences.
• Experience managing significant budgets and delivering income growth.
• Knowledge of fundraising compliance and sector trends.  
• A collaborative and innovative approach, able to lead and motivate a diverse team while working cross-functionally.
• Personal resilience and adaptability, with the ability to deliver results in a fast-paced and evolving environment.

What We Offer 

We offer an annual salary of £78,000, plus £520 cash car allowance per month. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits. For a full breakdown of our benefits, check out our brochure here: 

Our values

We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.

We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We’ll work with you to make any necessary changes.

All of our jobs can be considered on a part time flexible or job share basis.

We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long-term negative effect on your ability to carry out normal day-to-day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme.

Navigate your future and lock in your career as we keep our canals open and alive.

Summary

Impact Ops is looking for a Finance Associate (UK) to join our team. The starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience. Significant experience for an associate is more than 3 years. For a specialist that’s more than 5 years.

If you’re looking for somewhere you can learn quickly, make a meaningful impact, and take ownership for a wide range of tasks, please consider applying here. The deadline to apply is February 28, 2026.

About Impact Ops

Impact Ops is an independent organization that provides operational support to high-impact nonprofits, many of our clients work on AI safety, alignment, and governance challenges. Our services include finance, recruitment, entity setup, due diligence, ops audit, and systems implementation. We’re a “remote-first” organization with team members and clients based across the world.

We’re looking for motivated, altruistic, and optimistic people from diverse backgrounds to join us in this impactful work by providing excellent operational support to our clients. 

Key responsibilities

As a Finance Associate/Specialist (UK) reporting to Viktorie Havlíčková (Finance Specialist), your key responsibilities when dealing with clients will include: 

• Working with the Specialist on developing financial systems for clients which reduce manual administrative duties and maximize efficiency
• Creating, tracking, and maintaining client budgets 
• Processing client payments such as invoices and expense reimbursements
• Carrying out client bookkeeping tasks and advising clients on best practices
• Supporting the finance team in day-to-day financial tasks
• Ensuring compliance with the regulatory and tax requirements in the relevant jurisdictions with help from the Finance Specialist

About you

You’ll need to have:

• 2+ years (for associate) or 4+ years (for specialist) of experience in finance, budget management, or a related role
• An understanding of financial compliance and tax regulations in relevant jurisdictions, particularly for the UK
• Proficiency in accounting software such as Xero, or similar tools, with a solid understanding of financial reporting and bookkeeping

You’ll also likely have:

• Experience in the nonprofit sector: You have UK-specific nonprofit finance experience.
• Experience with working in diverse team environments: You’re comfortable collaborating with international teams and adapting to various cultural and professional contexts.
• An operations mindset: You’re good at identifying issues, prioritizing, generating solutions, and efficiently implementing new ideas.
• Strong attention to detail: You identify and correct small errors to ensure precision and accuracy in a fast-paced and challenging environment.
• A love of systems: You enjoy building systems that run exceptionally smoothly, and have promising ideas for improving existing processes.
• Strong communication skills: You’re personable and able to communicate professionally and clearly with various stakeholders and clients, both in writing and verbally.
• Comfort owning projects: You’re comfortable managing tasks and you thrive in an autonomous work environment.
• An intrinsic motivation to have a positive impact with your career.

Benefits and salary

Your starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.

Our benefits include:

• Prioritized health & wellbeing: We provide private medical, vision, and dental insurance, and up to 2 weeks’ paid sick leave. We also offer a generous allowance for you to spend on your mental health.
• Flexible working: You’re generally free to set your own schedule (with some overlapping hours with colleagues as needed). We’ll cover a remote workspace outside your home if you need one.
• Generous vacation: 25 days’ holiday each year, plus public holidays. We encourage you to use the full allowance.
• Professional development opportunities: We offer a generous allowance each year for professional development. We build in opportunities for career growth through on-the-job learning, increasing responsibility, and role progression pathways.
• Pension: We offer a 10% employer pension contribution or equivalent salary increase (if we’re unable to offer this in your country).
• Parental leave and support: New parents have up to 14 weeks of fully-paid leave and up to 52 weeks of leave in total. We can also provide financial support to help parents balance childcare needs.
• Equipment to help your productivity: We’ll pay for high-quality and ergonomic equipment (laptop, monitors, chair, etc.) for your remote work set up.
• Global team retreats: As a remote team we hold in-person staff retreats twice a year, to work on our plans and build strong working relationships.

This is a full-time role, but part-time would also be possible for particularly strong candidates. We prefer candidates who can overlap with European timezones, but we’re open to other arrangements for exceptional candidates.

We’re able to sponsor visas in the UK, so let us know if you require work authorization.

Application

Here’s a summary of the application process for a successful candidate:

1. Application: Submit an application form, sharing your contact details, CV, and other experiences. Complete the application here by February 28, 2026 .
2. Screening call: Attend a brief screening call, where you’ll have the chance to ask questions about the role.
3. Assessment(s): Complete 1-2 paid assessments, designed to simulate the work you’d do if hired into the role.
4. Interview: Attend a remote interview with at least one person from our leadership team to assess team fit.
5. Work trial: Attend a paid, remote work trial — where you’ll spend the day meeting the team and completing further assessments.
6. References: Share references who can comment on your aptitudes. If your references are strong, you’ll receive an offer!

We’re reviewing candidates on a rolling basis and may make an offer before the end of the application deadline. 

Diversity and inclusion

We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.

There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.

If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, we’re happy to support your needs and adjust the application process.

An exciting opportunity to help turn a new national initiative into reality as it moves from planning into delivery. Over the next year, we will be launching a new, national Foundation Degree while building the foundations of a wider programme of work. This role will play a key role in shaping and delivering our communications during a critical launch phase. The role combines strategic thinking with hands-on delivery, spanning external positioning, marketing for the Foundation Degree, and building the Centre for the Children’s Workforce's longer-term communications capacity. Working closely across the team, delivery partners and external suppliers including our university partner, the role will help ensure that our work is communicated effectively as we grow.