Project support volunteer volunteer roles in Walton on thames, surrey

Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our FAB cafés around Bristol. In this volunteer role, you’ll be part of creating vibrant, welcoming community spaces that build relationships and connect people with activities in their local community.

At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs.  In addition, we want to prevent people from needing our help wherever possible.  We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.

We are looking for FAB Cafe Host Volunteers for the following cafes

• Avonmouth - Mondays, 2:30-4:30
• Southville - Tuesdays 10:00-12:00
• Withywood - Tuesdays 11:00-1:00
• St Werburghs LGBT+ - Thursdays, 10:00-12:00
• Fishponds - Fridays 2:00-4:00

The role involves

• Welcoming older people who are new to the FAB café
• Facilitating conversation and activities in the group
• Promoting your local FAB café and the FAB membership card scheme
• Keeping sign-up sheets for attendees at cafes
• Providing information about events and activities happening in the local area with the support of the FAB team

The qualities and skills required for this role are

• Welcoming and friendly disposition, with the ability to include people.
• Reliability.
• Ability to communicate well with a diverse range of people.
• Ability to respond to people’s varied access needs (such as hearing loss) to make sure each individual can participate well.
• Ability to work cooperatively in a busy community setting.
• An understanding of the needs of older people.

Role Purpose

Senior Policy Advisors provide leadership, analytical expertise, and strategic oversight within Youth Advantage UK’s policy function. Whether placed in Policy Planning or Impact Development, you will help shape the direction of our national and local policy projects, ensure high‑quality decision‑making, and support volunteers to produce work capable of achieving real impact for young people.

This role is ideal for someone with professional policy exposure, strong research capability, and sound judgment in reviewing decisions and guiding project direction.

Key Responsibilities

1. Leadership & Supervision

• Delegate tasks to Officers/Researchers/Advisors based on project needs and volunteer strengths.

• Provide direct supervision, support, and quality assurance for team outputs.

• Help resolve issues, remove barriers, and maintain a supportive team environment.

• Contribute to volunteer development through coaching, feedback, and skills support.

• Build strong working relationships across the department and collaborate closely with the manager.

2. Policy Planning or Impact Development (depending on placement)

If in Policy Planning

• Review and assess project ideas identified through horizon scanning or other approved channels.

• Apply the organisation’s project assessment checklist to determine whether proposals should progress to initial research or local project development.

• Work with other departments to plan early‑stage projects and ensure effective collaboration.

• Ensure that proposed work is strategically aligned, feasible, and likely to generate meaningful outcomes.

If in Impact Development

• Review findings from initial research or early‑stage projects to determine next steps.

• Provide guidance to relevant teams on strengthening impact, refining recommendations, or redirecting work where necessary.

• Support the preparation of materials for meetings with decision‑makers or external stakeholders.

• Ensure that all progressing work remains capable of achieving real, measurable impact.

3. Strategic Input & Decision Support

• Support the manager in planning, prioritisation, and decision‑making.

• Identify risks, opportunities, and resource considerations within ongoing projects.

• Contribute to the development of internal processes, frameworks, and best‑practice guidance.

• Uphold high standards of clarity, evidence, and organisational alignment.

Role Requirements

Essential

1. At least 2 years of progressive professional exposure to government policy, public administration, or related policy environments.

2. Academic or research background with the ability to understand organisational resourcing, capacity constraints, and feasibility considerations.

3. Experience reviewing decisions and exercising sound judgment, particularly in assessing project viability, strategic alignment, and potential impact.

4. Strong analytical and critical‑thinking skills.

5. Excellent written communication and ability to synthesise complex information.

6. Ability to supervise and support volunteers with empathy and clarity.

Choice International is a non-profit organisation promoting equality, diversity and inclusion in the UK and overseas. It researches, develops and implements development projects for disabled people and other disadvantaged people in the UK and overseas.

We are seeking a Fundraising Volunteer to support with writing funding proposals, completing funding applications to trusts and foundations as well as contacting corporates for sponsorship for events and one-off projects. You will work form our office based in East London to support with raising funds for our events and organisation in the long term.

Your Key responsibilities will include:

- Assisting with researching and approaching corporate entities, national and international, for event sponsorships, partnerships, Charity of the Year partnerships, and donations from corporate foundations

- Assisting with writing and delivering compelling presentations and proposals for funding to trusts, foundations and other institutes

- Writing emails and speaking with potential partners over the phone about the work of Choice with the aim of securing funds for the organisation.

You will have the following skills and experience:

- A good level of  written and oral communication

- Experience of writing funding proposals and working in fundraising would be an advantage

- Knowledge of corporate fundraising techniques including Charity of the Year, sponsorship, donations, marketing would be an advantage

- An ability to present and engage potential partners/sponsors in a compelling way

We are seeking a motivated and talented volunteer to support us in this role.

Working in a small team, you will be supporting Choice Directors, and will have responsibility for corporate, major donor and other fundraising. You will get involved with some of the largest grant funders in the UK, including the Big Lottery, Comic Relief, London Council and others.

The ideal candidate must have good written communication skills, with experience of writing funding proposals, as well as being motivated to develop a career in fundraising for a good cause.

Further, you should be able to work under your own initiative. We provide a wide array of training, development and guidance for our volunteers. Most importantly, you will have the opportunity to support development projects to improve the quality of life of marginalised people.If you are passionate about equality, diversity and international development and keen to gain valuable, hands-on experience, then we would like to hear from you.Please note that this is a voluntary, unpaid position, with a possibility of contributing to the cost of travel from your home to our office.

Please note due to the volume of applications we receive we are unable to respond to all applicants, hence only shortlisted candidates will be contacted.

Wekume

We provide Ugandan students anonymous reproductive health services, entrepreneurship support, and exchange opportunities via mobile.

Programs Officer

Reports to: Programs Director 

Position Summary

Wekume is seeking a highly organized, analytical, and detail-oriented Program Officer to serve as the primary technical support to the Programs Director. While the Programs Director provides the strategic vision, leadership, and core ideas for the organization, the Program Officer is responsible for the technical formalization of these concepts.
The ideal candidate will excel at "putting ideas on paper"—transforming high-level strategies into structured program documents, logical frameworks, grant proposals, and analytical reports. You will be the bridge between visionary strategy and operational excellence.

Key Responsibilities

1. Program Design & Documentation (The "Technical Architect")

• Concept Formalization: Translate the Programs Director’s strategies and verbal ideas into formal project concept notes and full-scale program documents.
• Framework Development: Design Logical Frameworks (LogFrames), Theories of Change, and Work Breakdown Structures (WBS) for all upcoming initiatives.
• Proposal Writing: Assist in drafting and refining technical proposals for donors, ensuring all organizational "missing gaps" in documentation are filled professionally.
• Standardization: Create templates and standardized operating procedures (SOPs) for program implementation.

2. Analytical Monitoring & Evaluation (M&E)

• Indicator Design: Define Key Performance Indicators (KPIs) that align with the Director’s goals to measure program success accurately.
• Data Analysis: Analyze field data and project outcomes to provide the Director with actionable insights and "the story behind the numbers."
• Technical Reporting: Produce sophisticated monthly, quarterly, and annual impact reports that meet international donor standards.

3. Operational Planning & Budgeting

• Operationalizing Strategy: Convert broad annual plans into detailed monthly/weekly execution plans for field teams.
• Technical Budgeting: Collaborate with the Director to align program activities with cost-effective budgets, ensuring financial projections match project logic.
• Compliance Oversight: Ensure all drafted programs adhere to local statutory requirements and specific donor compliance mandates.

4. Strategic Support & Coordination

• Briefing the Director: Regularly brief the Programs Director on project health, identifying potential bottlenecks before they occur.
• Team Technical Lead: Act as a resource for Project Officers and volunteers, providing them with the "paperwork" and structures they need to succeed in the field.
• Stakeholder Synthesis: Prepare presentation decks and briefing papers for the Director to use in high-level stakeholder and donor meetings.

Required Qualifications & Specialty Skills

• Education: Bachelor’s degree in Project Management, Development Studies, Statistics, Social Sciences, or a related field.
• Writing Excellence: Exceptional ability to write professional program documents, including the ability to visualize data and concepts.
• Analytical Rigor: Proficiency in M&E frameworks and the ability to conduct qualitative and quantitative analysis.
• Software Proficiency: Advanced skills in Microsoft Word, Excel (for budgeting/data), and project management tools (e.g., MS Project).
• Experience: At least 2–3 years of experience in a role that required significant "behind-the-scenes" program design or grant writing.

Core Competencies for this Specific Role

• Synthesizing Logic: The ability to listen to a vision and immediately see the steps required to make it a reality on paper.
• Attention to Detail: A "perfectionist" approach to documentation and reporting.
• Adaptability: Ability to report to a visionary leader and provide the technical "anchor" to ensure ideas are sustainable and measurable.

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

HEAD OF HR & VOLUNTEERING (REMOTE VOLUNTEER ROLE)

Build the backbone. Shape the culture. Power the movement.

Urban Youth is a start-up fast-moving, street‑level start‑up charity bringing high‑impact, urban-style youth work to London. We don’t sit in offices waiting for young people to come to us — we drop into the heart of the city, transforming unused spaces into hubs of creativity, connection, and opportunity.

But every movement needs structure. Every crew needs a culture. Every launch needs someone who can build the scaffolding behind the scenes.

We’re looking for a Head of HR & Volunteering — a founding volunteer leader who can design our systems, shape our people experience, and build the volunteer-powered engine that makes Urban Youth unstoppable.

Your Mission

You’ll be the architect of Urban Youth’s internal world — the person who builds the infrastructure that allows our street-level work to thrive.

You will:

• Design and implement our HR systems, processes, and policies from the ground up

• Build a volunteer programme that feels energising, inclusive, and purpose-driven

• Lead our volunteer recruitment strategy, working with our Volunteer Coordinator

• Shape a culture rooted in positivity, continuous improvement, team spirit, and belonging

• Develop onboarding, training, and support pathways for all volunteers

• Create simple, effective frameworks that help a start-up charity move fast without losing heart

• Work closely with the leadership team to prepare Urban Youth for launch and long-term growth

This is a rare chance to build the foundations of a charity before it takes off.

Who You Are

You don’t need to be a traditional HR professional — though you can be. What matters most is your ability to build systems, nurture people, and create culture.

You might be:

• Someone who loves structure, clarity, and good organisation

• A natural community-builder who believes in people-first leadership

• A champion of positivity, fairness, and continuous improvement

• A creative thinker who enjoys designing processes that actually work

• Someone excited by the idea of shaping a charity’s DNA from day one

Above all, you believe that people are the heart of everything — and you want to build a place where volunteers feel valued, supported, and part of a family.

Why This Role Matters

Urban Youth is volunteer-powered at its core. The systems you build will shape:

• How volunteers join

• How they’re supported

• How they grow

• How they feel

• How we deliver high-impact youth work across London

You’ll be setting the tone for an organisation that moves at the speed of the street — bold, agile, and full of heart.

This is a founding leadership role. A legacy role. A chance to build something that will outlast all of us.

If you want to help build a charity’s entire people ecosystem — and shape a culture rooted in hope, energy, and community — we’d love to hear from you.

Apply now and become the backbone of Urban Youth.

VOLUNTEER COORDINATOR / MANAGER — URBAN YOUTH (HYBRID VOLUNTEER ROLE)

Lead the movement. Shape the culture. Build the crew.

Urban Youth is a brand new start‑up charity bringing street-based youth work, pop-ups, and high-energy support to young people across London. We’re taking over unused spaces, showing up where teens actually are, and building a youth work model that feels more like a street wear fashion drop than a service.

But every movement needs a heartbeat. A culture. A crew. And that’s where you come in.

We’re looking for a Volunteer Coordinator/Manager to lead our recruitment drive, build our volunteer programme from scratch, and shape the spirit of Urban Youth as we prepare for launch.

If you love people, thrive in start-up energy, and want to help build something meaningful from day one, this role is for you.

What You’ll Do

As our Volunteer Coordinator/Manager, you’ll be the architect of our volunteer community — the person who turns enthusiasm into action and strangers into a family.

You’ll:

• Lead our volunteer recruitment drive across London and online

• Build our volunteer programme, pathways, and onboarding experience

• Shape a culture rooted in positivity, belonging, continuous improvement, and team spirit

• Support volunteers across street teams, pop-up crews, remote roles, and creative teams

• Develop simple, effective systems for communication, scheduling, and support

• Help create a volunteer experience that feels energising, empowering, and unforgettable

• Work closely with our leadership team to prepare Urban Youth for launch

This is a chance to design the volunteer journey from the ground up — the tone, the vibe, the rituals, the sense of community.

Who You Are

You don’t need years of experience — just the right energy, heart, and drive.

You might be:

• A natural people-person who loves building community

• Someone who thrives in fast-moving, creative environments

• A believer in youth work, inclusion, and giving young people a fair shot

• A builder — someone who enjoys shaping systems, culture, and teams

• A positive force who lifts others up and brings out their best

Most importantly, you care about creating a volunteer family where everyone feels valued, supported, and part of something bigger.

Why This Role Matters

Urban Youth is about to launch — and volunteers will be the engine behind everything we do.

You’ll be the one who:

• Sets the tone for our entire organisation

• Builds the team that powers our street work

• Creates a culture young people will feel the moment they meet us

• Helps transform an idea into a movement

This is a founding role. A legacy role. A chance to help write the first chapter of Urban Youth.

If you want to help build a charity from scratch — and shape a culture rooted in hope, energy, and community — we’d love to hear from you.

Apply now and become the heartbeat of Urban Youth.

As a maintenance (handyman) volunteer at SeeAbility, you will support the facility in maintaining a safe, functional, and pleasant environment for people we support and our teams.

This position requires a reliable, skilled, and proactive individual who can carry out general maintenance tasks and assist with small repairs around the property. Your efforts will directly contribute to the well-being of the people we support and ensure that the home remains a comfortable and secure place for all.

Skills Required 

• Perform general maintenance and minor repairs to the building and facilities, including but not limited to:  carpentry, painting, decorating and repairing

• Assist with the installation of furniture, fixtures, or equipment, ensuring they meet safety standards.

• Ensure that all tools and materials are properly maintained and stored safely.

• Help identify potential maintenance issues before they become problems.

• Report more complex repairs or safety concerns to the Facility Manager or Maintenance Supervisor.

• Support the care home during renovation or redecoration projects.

• Work collaboratively with other volunteers and staff to ensure the upkeep of the home.

• Would not be asked to carry out and electrical or plumping works

• Adhere to health and safety guidelines, ensuring all tasks are completed with care and in compliance with regulations

Training required for this role (all delivered vis e-learning)

• Safeguarding

• H&S

• Manual Handling

• How to be Eye Care Aware

• Fire Safety

• Infection Control

• Data Security and Confidentiality

• First Aid

All these courses will take approximately 40-60 minutes, apart from the First Aid which is 2 hours

Benefits

Being a maintenance (handyman) volunteer provides a key service by helping to keep our homes in good condition. 

This is a fantastic opportunity to have a direct impact upon the lives of others.

SeeAbility provides training and this can help you to develop new skills.

Volunteers can claim travel expenses.

About Us 

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Gift of Friendship Programme Volunteer Befriender  

Background

Age UK Croydon has received a generous donation from The Julia Rausing Trust as part of its wider partnership with Age UK, the national charity, to help fund its crucial friendship services that support older people in the local area.

This ‘Gift of Friendship’ from the Trust aims to help older people experiencing loneliness and isolation. Loneliness often stems from factors like bereavement, living alone and declining health. Loss of mobility or senses can leave many older people feeling disconnected, while financial worries can increase existing feelings of isolation. This can have serious consequences, undermining resilience and increasing risk of physical and mental illness.

Volunteers Befrienders are offering support and company to people who may need that extra confidence to attend a local activity in Croydon. You could accompany someone to a local lunch group or activity or even just going with them to a park for a nice walk. They build relationships in the process, which enable meaningful conversations and help to identify support needs and other services and activities that will help maintain their clients’ mental health. A key aim of the role is to support people with achieving their goals to live a happier life, accompany them, and build their confidence back to get out into the community and feel more independent.

Commitment 

Minimum of 6 months from start of the GoF Befriending match, includes:

· 30-minute informal interview.

· Willing to undertake an enhanced DBS check.

· 1-hour core induction.

· Mandatory training sessions.

· Up to 1-2 hours a week engagement with your befriendee

· Weekly accurate records of interactions with your befriendee

· Regular check-in calls with Befriending Coordinator

Purpose of Role

Staff will assess the client and you will be given their profile and a support plan. Core tasks will include:

· Weekly companionship contact in person.

· Encouraging and accompanying to visits to other social events and activities in the local area e.g., a walk, GP, an IT class.

· Spotting additional needs and identifying services and activities to address these.

· Submitting a weekly report on the contact to include contact type, signposting and any concerns.

Support Provided 

• Full remote training and induction provided.
• We will complete the Disclosure and Barring Service (DBS) application with you.
• Supervision and direct contact with the Befriending

Co-ordinator/Manager.

· Join and participate in peer support groups and meet other volunteers to share experiences and good practice.

Skills and attributes Required

· Good communication with a friendly approachable manner

· Solution focused.

· Comfortable working alone.

· Good record keeping.

· Good listening skills

· Reliable and committed to do at least 1 visit a week for the committed period.

· Applicants must be over the age of 18.

· Basic IT skills may be required depending on client’s needs.

Benefits

· Learn new skills.

· Enhance career prospects.

· Meet people.

· Make a difference.

· Gain confidence

· Travel expenses and hot drinks reimbursed

· Social and celebration events

· Exclusive invites to join and support community projects

Lead the creation and delivery of powerful, action‑based men’s wellbeing programmes across the UK

MINDSET is building a new kind of men’s wellbeing charity — one that speaks the language men actually respond to: action, challenge, humour, and real‑world connection. Our programmes help men grow, open up, and strengthen their mental wellbeing through shared experiences, movement, and practical personal development.

We’re now looking for a founding volunteer to lead the development and delivery of our core programmes, including our pilot 12‑week Self‑Improvement Programme, our Life Coaching Programme, and future initiatives that support men’s mental wellbeing and personal growth nationwide.

This is a rare opportunity to shape the direction, quality, and impact of a charity at its beginning.

What This Role Is About

You’ll be the driving force behind our programmes — designing them, refining them, delivering them, and ensuring they stay aligned with our mission and values. You’ll work closely with the founder and board to turn ideas into structured, powerful experiences that genuinely change men’s lives.

This role is perfect for someone who loves personal development, understands men’s wellbeing, and thrives in a hands‑on, creative, purpose‑driven environment.

Key Responsibilities

1. Lead Programme Design & Development

• Shape the structure, content, and delivery of our 12‑week Self‑Improvement Programme

• Develop our Life Coaching Programme and future wellbeing initiatives

• Ensure all programmes reflect our action‑based, stigma‑free approach

• Build frameworks, session plans, and participant journeys

2. Oversee Programme Delivery

• Facilitate or coordinate the facilitation of sessions

• Ensure sessions are safe, engaging, and aligned with our ethos

• Monitor participant progress and gather feedback

• Adapt and improve programmes based on real‑world learning

3. Build and Support the Programme Team

• Recruit, train, and support volunteer facilitators and coaches

• Create a culture of confidence, compassion, and reliability

• Ensure volunteers feel equipped, valued, and inspired

4. Maintain Quality, Safety, and Impact

• Ensure safeguarding and best practice are embedded in all programmes

• Track outcomes, engagement, and participant wellbeing

• Help shape our long‑term programme strategy and national rollout

5. Innovate and Expand

• Identify new programme opportunities that support men’s growth

• Bring creativity, challenge, and fresh ideas to the table

• Help us build a movement that feels alive, relevant, and transformative

Who This Role Is Perfect For

Someone who is:

• Passionate about men’s mental wellbeing and personal growth

• Experienced in coaching, facilitation, programme design, or community leadership

• Confident leading groups and shaping experiences

• Organised, proactive, and excited by building something from scratch

• Able to balance structure with creativity

• Comfortable working with men from all backgrounds

• Energised by challenge, humour, and real‑world connection

What You’ll Get Out of This

• A founding leadership role in a bold, needed charity

• The chance to design programmes that will impact men nationwide

• Experience in programme development, coaching, and facilitation

• A supportive, mission‑driven team

• Training, development, and opportunities to grow

• The deep satisfaction of seeing men transform through your work

Ready to Build Programmes That Change Lives?

If you want to help shape the future of men’s wellbeing in the UK, we’d love to hear from you.

Plateful Café works to relieve poverty and isolation amongst refugees, asylum seekers and ethnic minorities in Lewisham. Our commitment is to reach the most vulnerable people in our community and open a pathway to employment for people who have asylum here. Refugees will benefit from workshops, training skills and knowledge relevant for the catering industry. Plateful Cafe are committed to creating an inclusive environment for all volunteers and team members. We are an equal opportunities provider and actively encourage applications from people with a refugee background.

What will the role involve?

• Looking for partnership opportunities with the private sector.
• Assisting with the development and ongoing work of Businesses Fundraising Action Group.
• Assisting in planning fundraising strategies with local businesses.
• Reporting on businesses partnerships and recent developments at Plateful Café.
• Working in partnership with the Plateful Café fundraising team.

Essential:

• Excellent communication skills.
• Experience of working with corporates.
• Expertise in new project creation and developing business links.

Desirable:

• Previous experience in fundraising and/or marketing.

What difference will you make?

• Helping to establish a new Business support group and a sustainable long-term funding structure.
• Developing and maintaining a funding mix, not relying on only one stream of funding.
• Helping local refugees find employment and enter the workforce much sooner than they otherwise might.

URBAN YOUTH — REMOTE VOLUNTEERS WANTED FOR OUR LAUNCH CREW

Help build a street‑level movement from behind the scenes.

Urban Youth is a brand new start‑up charity bringing street-based youth work, pop-ups, and high‑energy support to young people across London. We’re taking over unused spaces, showing up where teens actually are, and building fast, flexible provision that feels more like a drop than a service.

But before we hit the streets, we need a remote crew — the architects, organisers, creatives, and problem-solvers who can help us get launch‑ready.

If you want to be part of something bold from day one, this is your moment.

Join the Remote Founding Team

These roles are perfect for people who want to contribute from home, around work, study, or life. No long-term commitment, just meaningful, high-impact tasks that help us get Urban Youth off the ground.

We’re looking for:

• Admin & Operations Support Help us build the systems, processes, and foundations that keep a start-up charity running smoothly.

• Research & Development Volunteers Map youth needs, explore unused spaces, identify partners, and help shape our early strategy.

• Digital Creatives Designers, editors, content creators, help us craft the Urban Youth look, feel, and voice.

• Communications & Social Media Support Help us build our online presence, write copy, schedule posts, and amplify our mission.

• Fundraising & Bid Support Assist with research, drafting, and shaping early funding applications to fuel our launch.

• Project & Planning Assistants Work with our leadership team to organise tasks, timelines, and launch milestones.

Why Volunteer Remotely With Urban Youth?

Because you’ll be part of the origin story — the team that existed before the pop-ups, before the street teams, before the noise.

You’ll help create:

• The systems that make our street work possible

• The brand identity young people will recognise

• The strategy that guides our first year

• The momentum that turns an idea into a movement

Volunteering with us means:

• Flexible, remote tasks

• Short-term, high-impact opportunities

• Being part of a founding crew

• Real influence on how Urban Youth takes shape

• A chance to build something meaningful for young people who need it most

If you’ve ever wanted to help build a charity from the ground up — this is your chance.

Urban Youth is gearing up for launch. We need remote volunteers who can bring energy, creativity, and commitment from wherever they are.

Apply now and join the behind‑the‑scenes crew powering our launch.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a compassionate, confident, and highly professional Volunteer Charities & Campaigns Relationship Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

• Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

• Guide partners through the onboarding process from first contact to launch

• Build and maintain strong, trusting relationships with both organisations and individuals

• Act as a key point of contact for enquiries, support, and reassurance

• Maintain regular communication to sustain engagement and rapport

• Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism

• Coordinate with internal team members to ensure partners receive timely assistance

• Provide clear information about how the platform works and what to expect

• Maintain accurate records of communications and partnership activity using our CRM management system

• Ensure all interactions reflect empathy, professionalism, and respect

Skills and Experience Required

Essential:

• Strong relationship management or engagement experience

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Confidence communicating by phone, email, and online platforms

• High level of empathy and emotional intelligence

• Ability to communicate sensitively with people experiencing challenging circumstances

• Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

• Experience using a CRM or similar database system

• Highly organised with strong attention to detail

• Ability to work independently and manage multiple relationships

• Professional, reliable, and approachable manner

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience working with charities, community groups, or support services

• Experience in partnerships, outreach, or fundraising roles

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Occasional support calls or meetings with partners

• No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a vital role in supporting charities, families, and individuals during significant moments in their lives

• Help build partnerships that enable meaningful fundraising and impact

• Gain valuable experience in relationship management and community engagement

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build meaningful professional relationships across the charity and community sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Role Overview

GHRI is seeking a detail-oriented volunteer accountant to help manage and maintain transparent financial operations. If numbers are your love language and accountability is your personality, babe… this role is screaming your name.

�� Key Responsibilities

Maintain accurate financial records and reports

Track donations, grants, and project expenses

Assist in budget planning and financial forecasting

Ensure financial activities align with regulatory standards

Support preparation of reports for partners and donors

✅ Requirements

Degree or background in Accounting, Finance, or related field

Basic knowledge of financial reporting and bookkeeping

Attention to detail 

Integrity and transparency in handling funds

Interest in non-profit or humanitarian finance

�� Why Volunteer With GHRI?

Gain experience in non-profit financial management

Strengthen your CV with international NGO exposure

Work with purpose, not just spreadsheets

Be part of a mission that improves healthcare access

The Role - Volunteer Operations Coordinator

Job Purpose:

At Tell My Truth and Shame the Devil C.I.C., our work depends on clarity, coordination and consistency. Operations are not just processes; they are the structure that enables people, programmes and purpose to function effectively. 

The Operations Coordinator ensures that organisational activity is aligned, visible and executed efficiently in line with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting teams, workflows and systems ensuring that day-to-day operations are coordinated, accountable and sustainable as the C.I.C grow.

This is not a purely administrative role. It is coordination-driven, systems-focused and central to how the organisation delivers impact behind the scenes.

This role exists to:

• Support the coordination and execution of day-to-day organisational activities 
• Translate organisational priorities into structured, actionable workflows 
• Maintain and improve systems that support operational efficiency and team alignment 
• Monitor progress, identify gaps and ensure timely follow-through across functions 
• Support compliance with safeguarding and organisational policies 
• Ensure consistency, documentation and scalability across operational processes 

You are the link between teams, systems, execution and organisational visibility.

About the role:

To provide operational coordination, execution support and oversight of day-to-day organisational activities ensuring that work is effectively implemented, tracked and aligned with the C.I.C’s mission and safeguarding values.

The Operations Coordinator ensures that work happens effectively, while the Operations Analyst ensures that work happens efficiently. Both roles are complementary: one drives execution, the other drives improvement.

Why This Role Matters

Strong operational coordination:

• Ensures that tasks, projects and priorities are clearly organised and executed effectively 
• Maintains safeguarding, compliance and ethical standards across all activities 
• Creates visibility of who is doing what across the organisation 
• Builds structured workflows that reduce confusion and duplication 
• Strengthens the organisation’s ability to deliver consistently and grow sustainably 

Without this role, organisational activity can become fragmented, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that work is delivered effectively and aligned with its purpose.

Experience Qualification and Requirements

Technical & Operational Skills

Strong proficiency in:

• Google Workspace (Docs, Sheets) / Microsoft Office (especially Excel) 
• Project, task and workflow management tools 
• Operational and coordination systems (e.g., HubSpot, Salesforce or similar platforms) 
• Ability to organise, track and maintain accurate operational data 

Coordination & Execution Skills

• Strong coordination and organisational ability across multiple activities 
• Ability to manage competing priorities and ensure timely delivery 
• High attention to detail with consistent follow-through 
• Ability to translate plans into clear, actionable steps 

Problem-Solving & Judgment

• Strong practical problem-solving skills 
• Ability to identify issues, gaps and inefficiencies in workflows 
• Sound judgment in escalation and decision-making 
• Ability to adapt quickly in a fast-moving operational environment 

Communication & Collaboration

• Excellent written and verbal communication skills 
• Ability to communicate clearly across teams and functions 
• Strong stakeholder management and cross-team collaboration 
• Ability to provide clear updates on progress, tasks and outcomes 

Organisational Awareness

• Strong understanding of how teams, workflows and priorities interact 
• Ability to think in terms of systems, coordination and execution 
• Awareness of operational dependencies and team alignment 

Professional Attributes

• Professionalism, discretion and reliability 
• Strong sense of accountability and ownership 
• Ability to maintain structure, consistency and confidentiality 

Qualifications

• Bachelor’s degree in Business Administration, Management or a related field (or equivalent practical experience) 
• Experience in operations, administration, coordination or similar roles (preferred) 
• Experience working within structured teams or multi-functional environments 

Preferred Background

• Operations 
• Business Administration 
• Project Coordination or related fields 

Preferred Experience

• Operations coordination or administrative support roles 
• Project or task tracking 
• Workflow or process coordination 
• Experience working in remote or volunteer-based organisations (advantageous)

Main Responsibilities/ Key Duties

Core Objectives:

• Ensure effective coordination and execution of day-to-day organisational activities 
• Maintain clear visibility of tasks, responsibilities and progress across all teams 
• Support timely delivery of projects, priorities and organisational goals 
• Strengthen accountability, communication and operational consistency 
• Enable smooth workflow execution across functions

1. Operational Coordination & Execution

• Coordinate and oversee daily operational activities across teams 
• Ensure tasks, projects and priorities are clearly assigned and executed on time 
• Translate organisational plans into structured, actionable workflows 
• Maintain momentum and continuity across ongoing activities 

2. Task Tracking & Progress Monitoring

• Track deliverables and monitor progress across teams and functions 
• Maintain centralised trackers (e.g., Google Sheets, project tools) 
• Follow up on action points to ensure completion and accountability 
• Ensure all task updates are accurate, visible and up to date 

3. Communication & Alignment

• Facilitate clear, consistent communication across departments 
• Act as a central coordination point between teams and leadership 
• Ensure alignment between priorities, timelines and deliverables 
• Provide structured updates on progress, risks and outcomes 

4. Meetings & Coordination Support

• Organise and support operational meetings across teams 
• Prepare agendas, capture notes and track action points 
• Ensure follow-through on decisions and assigned responsibilities 
• Maintain clear documentation of discussions and outcomes 

5. Systems & Workflow Management

• Maintain operational systems (emails, shared documents, trackers, workflows) 
• Ensure systems are organised, accessible and consistently used 
• Support on boarding, access and integration of team members into systems 
• Promote standardised processes and documentation practices 

6. Risk Identification & Escalation

• Identify operational inefficiencies, delays and bottlenecks 
• Proactively flag risks such as missed deadlines or lack of progress 
• Escalate complex, sensitive or high-risk issues to leadership 
• Support resolution by ensuring visibility and follow-through 

7. Cross-Functional Coordination

• Work closely with Team Leads, HR and Operations functions 
• Ensure coordination between teams to avoid duplication or misalignment 
• Support organisational cohesion through structured collaboration 
• Align execution with organisational priorities and capacity 

Scope and Boundaries for the Role

To ensure clarity and efficiency:

The Operations Coordinator WILL:

• Coordinate and track day-to-day operational activities 
• Ensure visibility, follow-through and alignment across teams 
• Support communication, structure and execution of workflows 

The Operations Coordinator WILL NOT:

• Make unilateral strategic or policy decisions 
• Replace Team Leads or assume ownership of departmental outputs 
• Independently enforce performance or manage staff 
• Take on purely analytical or reporting-focused responsibilities 

Working Relationship

The Operations Coordinator will:

• Report to the Director of Central Operations & Executive Coordination 
• Work closely with the Operations Analyst, Team Leads and support functions 
• Enable execution while supporting leadership direction 
• Act as a central coordination link across all teams 

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Timeliness and consistency of task and project execution 
• Visibility and accuracy of operational tracking systems 
• Effectiveness of communication and coordination across teams 
• Reduction in delays, bottlenecks and missed deadlines 
• Improved alignment and workflow efficiency across the organisation 

What Success Looks Like in This Role

Within the first 60–90 days, the Operations Coordinator should:

• Establish clear and functional task tracking and coordination systems 
• Ensure consistent follow-up and completion of key organisational activities 
• Improve visibility of responsibilities and progress across teams 
• Strengthen communication and alignment between functions 
• Support smoother, more efficient day-to-day operations 

Safeguarding, Quality & Delivery Risks

Safeguarding Risks

• Reduced oversight of shared systems and processes 
• Increased risk of misuse or mismanagement of sensitive information 
• Gaps in accountability and compliance monitoring 

Quality Risks

• Inconsistent standards and outputs across teams 
• Increased likelihood of errors due to lack of coordination 
• Reduced quality assurance and follow-through 

Delivery Risks

• Delays in project execution and missed timelines 
• Bottlenecks due to poor coordination 
• Reduced ability to meet organisational goals effectively

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