Relationship manager jobs in Manchester, greater manchester

We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England. 

This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery. 

Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed. 

The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments. 

Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields. 

We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities. 

You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days. 

You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow. 

If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences. 

Role

We seek a Finance Manager to lead the day to day running of the charity’s finances including overseeing the work of our outsourced financial provider. As a grant giving organisation, there will be regular interaction with the programmatic workstreams in this position, offering a fantastic opportunity for the right candidate to increase the capacity of a field-leading charity, help empower researchers in the Global South, and contribute to one of the world’s most important climate debates. If you are an ambitious qualified finance professional, this is an opportunity to step into a role with purpose, international influence, and real impact.  

Working with the COO, you will undertake organisational financial planning, budgeting and forecasting so that the senior staff and trustees have comprehensive information for decision making. Furthermore, in cooperation with the Development Manager, this role will support the submission of funding bids and reporting to funders to ensure the continued growth of the charity.

Responsibilities

As this is a new role, responsibilities are expected to evolve but some key items include:

• Financial Oversight: Overseeing the outsourced finance provider, ensuring service delivery meets organisational needs and deadlines. You will be the primary liaison between our financial services provider and the staff, ensuring that they make payments on behalf of the organisation, runs payroll, completes the bookkeeping via QuickBooks, the monthly management accounts, and the annual statutory accounts. 
• Budgeting & Forecasting: Preparing and monitoring annual organisational budgets including a mid-year adjustment, cash flow forecasts, financial models and annual accounts to support the annual business cycle and fundraising bids.
• Reporting: Finalising monthly management accounts prepared by outsourced financial provider, deliver financial reports for the COO, senior leadership, and trustees, and preparing donor financial reporting.
• Financial Strategy and Investment Oversight: Working with the COO to manage financial resources and reserves including developing the investment policy to support the long-term goals of the charity.
• Audit & Compliance: Leading on annual audits, maintain compliance with UK charity finance regulations, and ensure adherence to funder requirements.
• Programmatic financial support: Working closely with the programmes teams to ensure their payments processes run smoothly with the outsourced financial provider, and regularly reviewing their grant and event expenditure is in line with their own managed budgets.
• Process Improvement: Identifying opportunities to streamline financial processes and implement best practices, such as working with Operations to improve payments & expenses software, opening new bank accounts, or finding new platforms to reduce international payment fees.

Key relationships:

• Supervised by COO 
• Primary liaison with our outsourced financial provider (including a management accountant, payments officer and bookkeeper)
• Works with the Development Manager
• Grants Manager
• Operations team

This new role at Young Sounds UK will lead on securing grant income from and coordinating relationships with Trusts and Foundations. This will include identifying and researching funders, submitting compelling applications and completing timely and accurate reports.

You'll need to be comfortable with managing budgets, using CRMs, and demonstrating our impact through writing case studies that bring our work to life. You'll also need to have excellent communication and relationship building skills, and be organised, flexible and with a great attention to detail.

We're looking for someone who has at least three years experience of fundraising in a charity, especially if they’ve focused on fundraising from Trusts and Foundations, and who is looking for an opportunity to take the next step in their career.

For full information on this role, including key responsibilities and person specification, please view the job pack.

The closing date for applications is Monday 19 January 2026 at 12 noon.

About Young Sounds UK 

Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:

• We support young musicians from low-income families with funding and other help 
• We support music education through training, advocacy and research.

Established in 1998 we work across genres and across the UK. Our four programme areas are: 

• Discover: training teachers in how to spot young people’s musical potential 
• Connect: targeting and sustaining young people’s emerging talent through strategic support
• Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
• Innovate: leading new thinking and action on talent development

Children & Partnerships Manager

We have an exciting opportunity for a Children & Partnerships Manager to play a vital role in expanding our national referral network and ensuring more children across the UK can access the life-changing breaks we provide. This new role will work closely with our Development Director and Referrals Team to strengthen relationships with schools, Local Authorities, charities and community groups who support children aged 8–13 facing significant challenges.

Position: Children & Partnerships Manager

Location: Home-based with national travel

Salary: £32,000–£35,000 per annum

Hours: Full-time preferred (part-time considered)

Duration: 12-month fixed term (potential to extend)

Closing Date: Sunday 11th January 2026 at 11.59pm

About the role

As Children & Partnerships Manager, you will be at the forefront of driving national growth by identifying, engaging and nurturing the referral and delivery partners who help us reach the children who need us most. You will map areas of greatest need, build trusted relationships with key organisations, and support frontline professionals to confidently refer children onto our fully funded five-day breaks.

Some of your key responsibilities will include:

• Mapping UK regions with high child poverty and low current engagement to identify priority areas.
• Developing and delivering a national strategy to grow the referral base.
• Proactively seeking new partnership opportunities with MATs, Local Authorities, schools, charities and community organisations.
• Cultivating strong relationships with existing referrers and encouraging them to champion the charity within their networks.
• Representing the charity at events, networks and forums to raise awareness of our impact.
• Meeting directly with teachers, social workers and other professionals to showcase our service and explain the referral process.
• Working closely with the Referrals Team to ensure smooth onboarding of new partners and clarity around referral requirements.

About you

We are looking for a proactive and determined relationship-builder with a strong understanding of the challenges facing children and young people.

You will have the following essential skills and experience:

• Proven experience in partnership development, stakeholder engagement or network building
• Outstanding communication and influencing skills, comfortable engaging with a wide range of professionals.
• Strong relationship building capabilities and persistence in reaching key decision makers.
• Ability to work independently, prioritise tasks and travel nationally when required.
• Commitment to improving outcomes for disadvantaged children and championing equality and inclusion.
• A collaborative approach and confidence working across teams to support shared goals.

It would be desirable if you also have:

• Experience working within or alongside schools or Local Authorities.
• Understanding of child poverty, early intervention and barriers to support.
• Knowledge of safeguarding and data protection principles.

About the charity

The charity gives children and young people across the UK who face serious challenges in their lives the chance for a break that lasts a lifetime. For over 30 years, more than 20,000 children have enjoyed a week of adventure, creativity, and new friendships at our centres in Derbyshire and Cornwall. When they go home, they take with them confidence, resilience, and memories that last forever.

Everyone who works for the charity has a responsibility to promote the safeguarding and welfare of children. All successful applicants will require a DBS Disclosure.

You may also have experience in roles such as: Partnerships Manager, Engagement Manager, Network Development Manager, Children’s Services Manager, Education Partnerships Lead, Community Engagement Manager, Outreach Manager, or Stakeholder Engagement Officer, etc.. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Salary:  £37,000 (FTE) 

Days:  Part-time, 3.5 days (25.9hrs) p/w – flexible working patterns available 

Benefits:  25 days’ annual leave plus bank holidays; pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme 

Contract type:  Fixed, until 31 March 2027

Location: Remote, from home (within Great Britain), with occasional travel

Direct reports:  None, but responsible for liaison with project partners 

We are seeking a dynamic, experienced manager to manage our part in “On track for inclusive train travel”, a research, scoping and piloting project, aiming to make rail travel more accessible and inclusive for disabled people.  This project is being delivered alongside RNIB as lead partner, and funded by Motability Foundation, working with our members Community Rail Lancashire (CRL) and Gloucestershire & Oxfordshire CRP (GOCRP) to engage disabled people and shine a light on lived experience.

You will work closely with RNIB and their project manager, forming part of a small project team to ensure the success of this exciting project. You will support CRL & GOCRP in their coordination of local engagement with disabled people, helping to facilitate a pan-disability, empowering approach that draws on and champions expertise by experience. Ensuring excellent collaboration with railway partners is also key to this role, enabling us to co-create an effective, adaptable model for training, learning and culture change that can be deployed across the railways as they are reformed and renationalised.
 

About us 

Community Rail Network is a not-for-profit organisation, working across Britain to support a growing ‘community rail’ movement. Community rail promotes sustainable and inclusive travel, coordinates volunteering and place-making projects, and brings people together. 

Community rail is made up of 75 community-based partnership organisations, 1,300 station friends volunteer groups, and other community-led initiatives around Britain. Their activities range from creative projects with young people, to advising train operators on service improvements, to building travel confidence with families and marginalised groups, to biodiversity projects at stations, to promoting greener travel and tourism by rail. 

Our enthusiastic team of 23 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance. 

Responsibilities

Project and local engagement coordination  

• Work closely with the RNIB project manager and as part of the project team to help ensure effective planning, coordination, management, communication and the overall success of this project, in line with its purpose and aims; 

• Ensure excellent coordination and communication with the two community rail partnerships, supporting their delivery of empowering, high-quality engagement, in line with project plans, requirements and objectives; 

• Ensure CRL and GOCRP are enabled to play their part effectively, using their expertise and local relationships to bring the experiences, ideas and voices of disabled people to the fore, while engaging railway staff constructively, to research, develop and test our model, and forge ongoing dialogue and understanding between the disabled community and railway; 

• Take a particular lead in utilising and championing co-creation principles and empowering ways of working, across this project and its partners, and in building a legacy; 

• Coordinate closely with our core railway partners helping to develop and test our model, and work across the rail industry, including engaging existing inclusion and accessibility forums and networks, to support the research phase and generally build on community rail’s positive relationships and ability to support inclusive railway practices; 

• Manage Community Rail Network’s budget and monitor the CRPs’ budgets in partnership with their project leads, ensuring these are in line with agreed grant funding; 

• Maintain and uphold our partner agreements and MoU with RNIB.

Research, evaluation and reporting 

• Work as part of the project team to engage railway partners and jointly deliver effective research, to understand current practices and issues within the railway around accessibility and inclusion, and opportunities to improve this;

• Support the CRPs and their interaction with RNIB’s research and innovation staff and our academic advisor, and involving the disabled community and railway staff members;

• Support effective recording and evaluation by the CRPs, ensuring this is in line with project requirements, and serves our goals around legacy-building and empowering those involved; 

• Advise and feed into RNIB on the completion of grant reports and financial statements, including coordinating and reviewing input, data and reports from the CRPs; 

• Maintain strong relations with Motability, as part of the project team.

Legacy building, communications and influencing 

• Continually feed into our senior team and the project board on insights emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people; 

• Support and feed into Community Rail Network and RNIB’s strategic work engaging with rail reform and transformation, such as attending meetings and providing briefings, reports and recommendations, to help us seize opportunities to advocate for positive change; 

• Attend and speak at community rail and other relevant events to develop awareness of the project, share its lessons, and promote our model; 

• Work with Community Rail Network and RNIB’s communications teams, and other colleagues and partners, to promote the project and its achievements, and amplify the voices/views/needs of disabled people, across our networks and build a legacy. 

General team working  

• Contribute to the wider objectives and development of Community Rail Network, especially by sharing project progress and learnings, and offering advice and input.

• Help our member support & development team to embed lessons from the project on involving and empowering disabled people.

• Contribute to the maintenance and development of our internal systems (e.g. shared drive, CRM) such as by data capturing relevant contacts and saving documentation.

• As a member of the Community Rail Network team, assist with more general work as needed. 

Skills and competencies 

1. A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation. 
2. Demonstrable experience in supporting community engagement, ideally related to inclusion, disability and/or mobility, and a good understanding of and confidence using engagement, project planning, and evaluation techniques to develop and support such initiatives. 
3. The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to build capacity and confidence. 
4. Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player. 
5. A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks. 
6. Good writing, research and analysis skills, including the ability to draw on quantitative and qualitative evidence, produce case studies, briefings and reports. 
7. Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
8. A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition.
9. Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results. 
10. IT literate with a good working knowledge of Microsoft Office and the internet. 

Other information

This post is home-based, but with travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.

This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.

We are committed to being a flexible, supportive, inclusive and understanding employer.

Birthrights is recruiting a Campaigns and Policy Manager to help drive transformative change in maternity care. This is a powerful opportunity to shape national policy and campaigns that centre human rights, racial justice and the lived experiences of women and birthing people.

Reporting to the CEO, you will lead our policy and campaigns strategy, shaping how we influence government, the NHS, regulators and professional bodies. You will identify leverage points for change, develop strong and persuasive policy positions, and deliver bold, creative campaigns that challenge harmful practice and shift power. Working closely with our legal, information & advice, training and communications teams, you will ensure our policy and campaigning work is grounded in evidence, lived experience and human rights law.

You will also contribute strategically to Communities Imagine — a core organisational initiative rooted in racial justice, community leadership and a radical re-imagining of maternity care — while working alongside and supporting dedicated roles focused on its delivery.

Birthrights is a small but mighty charity with a national profile and a strong track record of influencing maternity policy and practice. We offer flexible, remote working, a supportive team culture and generous benefits.

If you are a values-driven campaigner with a passion for racial justice, reproductive justice and human rights, we would love to hear from you.

Closing date: 12 noon on Monday 26th January – please refer to the candidate pack for full details.

The charity is rapidly scaling up, recently doubling its annual support to £6 million. Degrees has partnered with leading climate change funders and research partners including the Quadrature Climate Foundation, Open Philanthropy, Crankstart, Navigation Fund, Outlier Projects, LAD Climate Fund and UK Advanced Research and Invention Agency (ARIA). Transparency of funding is essential to our work. We do not accept support from anonymous donors or funding from the fossil fuel industry. Fundraising for the organisation has been led by the Founder and CEO, Chief Operating Officer (COO), Chief of Staff, and the Chair of the Trustees with the support of an experienced Senior Philanthropy Advisor.

We now seek a full-time team member to build on this base. Reporting to the COO, and working closely with senior staff and the Chair, the Development Manager will support high‑performing fundraising that secures multi‑year, diversified funding. He / she will also introduce robust processes for pipeline management and donor stewardship and manage the complete donor lifecycle (from identification to cultivation to solicitation and stewardship) of a portfolio of top prospects. The post holder will receive initial onboarding support from the Senior Philanthropy Advisor. As fundraising grows, the team may expand in the future.

Initial priorities include expansion beyond the current donor pool, with a strong push to identify and engage new funders, and putting in place the systems (CRM, reporting cadence, key performance indicators) to support growth at scale.

As this is a new role, responsibilities are expected to evolve but some key items will include: 

Strategy & planning 

• Work with the CEO, Chief of Staff, COO, Senior Philanthropy Advisor, programme staff and the Chair of the Trustees to help develop and implement a multi-year fundraising strategy aligned with organisational objectives;

Pipeline development & new opportunities 

• Manage the fundraising pipeline, guiding the ongoing fundraising activities of senior staff and the Chair;
• Research and identify new funding opportunities from trusts and foundations, government funders, and multilateral donors in the development and climate sectors on an ongoing basis;
• Reach out to networks of donor advisors and established relationships for referrals;
• Initiate and manage contact with funding opportunities; 

Grant writing 

• Draft and coordinate the preparation and submission of grant proposals;

Donor stewardship & reporting

• Maintain excellent relations with existing funders by keeping them informed on charity and sector updates, inviting them to events, and ensuring the delivery of annual reports and notices;
• Ensure and manage ongoing formal grant reporting on behalf of the organisation;

Events & engagement 

• Often working with partners, plan and deliver fundraising events for existing and potential funders, particularly in the UK and US;
• Manage invitation lists, track attendance and ensure bespoke follow–up to attendees;
• Assist in the design of events that will inspire and engage funders while involving Southern experts in the Degrees research community;
• Coordinate all fundraising outreach and related programming for the Degrees Global Forum (a conference to be held in 2027); 

Processes, systems & administration

• Create and implement structured processes across the entire fundraising and donor lifecycle;
• Develop and track KPIs, providing regular reports to senior staff and the Trustees;
• Be responsible for fundraising data, contacts and administrative records.

About us

Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue.

We’re looking for a Senior Face to Face (F2F) Fundraising Manager to join our Face to Face Fundraising team. This is a fantastic opportunity within the RNLI to play a vital role in developing and growing the RNLI in-house F2F Fundraising team to reach the ambitious targets we have ahead. This role manages a team of F2F Managers who each lead a team of F2F fundraisers signing up regular supporters within a defined geographical area and raise vital long-term funding for the charity, as well as delivering lifesaving water safety messaging. The role is part of the F2F Senior Management Team, supporting the team’s development through leading projects that drive forwards team performance.

Your role

As a Senior F2F Fundraising Manager, you will be tasked with focus on the following areas:

• Recruit, train and manage a geographically diverse group of direct reports. Develop and motivate direct reports to deliver key messages, campaigns and products within the F2F strategy.
• As a senior manager in the F2F fundraising team (200+ staff), continue to develop and maintain a positive high-performing culture to ensure the team are performing at their best and developing. Drive continuous improvement across all KPIs.
• Construct and monitor financial and performance reports to ensure budget & KPIs are met, reforecasting where necessary.
• Develop a positive safety culture by identifying and managing risks to health and safety and safeguarding.
• Oversee compliance & complaints to ensure RNLI F2F fundraising adheres to best practice.
• Lead the delivery of selected team projects from initiation to completion, working with colleagues both within the F2F team and the wider organisation to provide the plans, processes and tools needed for the team to achieve their objectives. Develop solid relationships and partnerships with internal and external stakeholders across the UK and Ireland.

About you

Leading a frontline team, you’ll have excellent communication skills and people management capabilities, with a proven track record of achieving fundraising targets. You will be a strategic thinker, with the ability to use your networks to ensure that plans are executed well and future opportunities are maximised to drive both the volume and value of new supporters.

You’ll be a role model to others, displaying behaviours that inspire respect. You’ll look after your people so they in turn can look after our donors, by displaying a passion to lead, manage and motivate a diverse team who engage with the public. You’ll be positive, confident, determined resilient and naturally outgoing. You’ll be a self-starter who can lead an energetic and innovative team to success.

You’ll be a team player with a pragmatic and solution-focused approach to problem solving and a calm attitude to prioritising a busy workload. Your strengths in planning and critical thinking will help you strike the balance between taking calculated risks where required and maintaining compliance to policies and sector regulations.

You’ll be flexible and prepared to work out-of-office hours with travel throughout the year. Substantial annual leave during the summer would not be practical for this role. This post requires a valid driving licence.

To be considered as the Senior F2F Fundraising Manager, you will need:

• Proven experience and success in leading a remote face-to-face fundraising team. This will either have been gained working for a charity or a fundraising agency
• Evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
• Demonstrable experience of delivering projects that provide improvement to process
• Excellent communication skills and teamworking ethos
• Self-motivation and ability to create and prioritise own workload
• Knowledge of F2F charity sector, compliance and regulation
• This post requires a valid driving licence

For more information and to apply, please visit our jobs page.

Closing date: 4 January 2026.

Interview date: 12 January 2026.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Major Donor and Trusts Manager
Home based, remote working 
£36,000 pa plus excellent benefits (FTE £45,000 pa)
28 hours per week
Fixed-term contract for 12 months

The Major Donor and Trusts Manager will play a pivotal role in driving RNID’s High Value fundraising strategy. You’ll manage a diverse portfolio of major donors and trusts, strengthen stewardship processes, and develop innovative engagement strategies. Working in close partnership with the Senior Philanthropy Manager and High Value colleagues, you’ll help unlock transformational gifts that make a lasting impact.

You will:  

· Cultivate and manage relationships with major donors and trusts.


· Design and deliver innovative stewardship plans.

· Create engaging funding proposals and impact reports.

· Work with advocates and internal teams to identify new prospects. 

· Plan and deliver donor cultivation events. 

You’ll bring a proven track record of securing significant gifts (five and six-figure), excellent relationship-building skills, and the ability to craft compelling proposals. Highly organised and self-motivated, you’ll be confident using CRM systems and managing multiple priorities. Exceptional written and verbal communication skills are essential, along with a collaborative approach and a passion for RNID’s mission to create an inclusive world for people who are deaf or have hearing loss or tinnitus.

No essential qualifications are needed, but a good standard of written English and attention to detail is a requirement.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 2 January 2026.
Interviews: w/c 12 January 2026.

Applicants must be located within 2 hours travelling distance of Cambridge City.

The Charity and Our Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery. 

You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us. 

The key responsibilities of this role are:

Programme Operations & Service Infrastructure 

• Overall accountability for the service provided to the bereaved military community. 

• Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community. 

• Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult). 

• Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035. 

• Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes. 

• Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc. 

• Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery. 

• Ensure that lived experience remains at the heart of our services. 

• Accountability for Safeguarding within the organisation. 

Team Leadership  

• Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals. 

• Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy. 

• Work with our Head of People to oversee service recruitment and onboarding.

Quality, Measurement & Improvement 

• Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities. 

• Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful. 

External Partnerships & Collaborations 

• Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders. 

• Explore and propose strategic collaborations where they strengthen the support we offer to families. 

• Ensure the new START (single point of contact) Programme becomes an active network-builder in the space. 

• Represent Scotty’s externally at events, conferences, meetings etc within the sector.

Cross-Functional Collaboration 

• Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content. 

• Work with the Ops team to align delivery processes with systems, IT, and compliance. 

• Support bid development and reporting for funders by sharing service insight and outcomes. 

The 30-day goals for this role are:

• Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Spending time with the Families Team and understanding everyone’s role within the charity.
• Understands the ‘as-is’ current situation for the charity’s service delivery. 
• Start to document gaps, delivery inconsistencies, opportunities, risks etc. 
• Understand the landscape we operate in, particularly the military and bereavement charitable environment. 
• Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc. 

The 60-day goals for this role are:

• Has met with counterparts at key partner organisations. 

• Has highlighted key organisations not currently partnered with to meet. 

• Created a stakeholder holder engagement map for our service delivery.

• Visually mapped existing beneficiary journeys across our four Programmes. 

• Began work (with Ops) on requirements for initial-phase CRM for adult services. 

• Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact. 

• Held one in-person session with Families team. 

The 90-day goals for this role are:

• Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’. 

• Planned the launch of our new START navigating entitlements casework Programme

• Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief. 

• Taken full accountability for the success of our Family Programmes and associated impact. 

• Attended 2-3 sector group meetings representing Scotty’s solo. 

• Developed a stakeholder holder engagement plan with Head of PR & Comms.

About You

Must-Have 

Senior experience in service delivery, operations, or programme leadership 

Strong skills in team leadership and service system design 

Ability to turn strategy into operational structure and rhythm 

Confident working cross-functionally and building external partnerships 

Nice-to-Have

Experience working with or supporting Armed Forces families 

Familiarity with CRM system scoping and procurement 

Experience launching new services or scaling delivery teams 

Background in bereavement or mental health support 

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

When Applying:

Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Are you an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.

About the role

Reporting to the Digital Product and Delivery Lead, you’ll be at the centre of a multidisciplinary digital team, developing products and services to support Shelter’s income generation, advocacy campaigns and advice services.

As part of the Digital Team, you’ll work with disciplines including front and back-end development and user-centred designers, as well as with adjacent teams of specialists in marketing, creative, and campaigning teams.

You’ll develop Shelter’s ability to be user and data-led, leading on the planning, delivery, maintenance, and optimisation of a range of digital products.

Role specifics

A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.

You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.

 An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Digital team sit alongside our Content and User Experience team, our Strategic Evaluation, Learning and Insight team and our CRM team, within Shelter’s Digital and Audience Engagement (DAE) sub-directorate. DAE is one of three sub-directorates that make up our wider Communications, Policy and Campaigns (CPC) department.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver and develop live digital services, accessible content and user-centred products that kinship carers rely on to access support.

This role does not own all services delivered through digital channels. It owns selected shared digital products while also enabling teams across Kinship to deliver their work effectively through digital platforms, content and journeys, while teams retain ownership of their services and outcomes. You’ll provide leadership on standards, user experience, accessibility and innovation.

Context:
Kinship is expanding its reach and digital capabilities, and our digital platforms are central to how we deliver services at scale. In 2024, we launched a new website bringing together all content and services under one home, and introduced Kinship Compass, a postcode search tool that helps kinship carers find relevant local and national support.

Alongside this, we have been developing a new AI-powered tool to help kinship carers access trusted information quickly and accurately, 24/7. You will lead the evolution of these digital services ensuring they are safe, ethical, resilient and data-informed, and that innovation is always grounded in reliability, safeguarding and user trust.

You’ll play a key role in the Department for Education funded national Training and Support Service, ensuring kinship carers can easily access and book high-quality training through our digital platforms.

You’ll oversee content design in collaboration with internal and external subject experts and kinship carers themselves and lead the digital and content streams for Kinship Minds, including the development and delivery of our e-learning platform and curriculum.

This role sits at the intersection of digital service delivery, product development and content design. At Kinship, content design is distinct from communications or marketing. It focuses on designing clear, accessible and trauma-informed information, learning content and user journeys that enable kinship carers to understand their options, make decisions and access support. Content is treated as part of the service itself and is central to the quality, safety and effectiveness of our digital platforms.

This is a role for a digital leader who is both strategic and operationally grounded. You’ll balance innovation with delivery, experimentation with governance, and ambition with accountability. You’ll champion inclusive, accessible and co-produced design, ensuring digital products support real-world service delivery and improve outcomes for kinship families.

You will work closely with colleagues in the Communications and Policy team (who sit in a separate department and lead external communications, campaigns and social media) and who own the external communications strategy. You will ensure clear alignment while retaining a distinct focus on digital service innovation, product development and content design.

What you'll be doing:

Digital leadership and strategy

• Lead the Digital and Content Design team, setting clear priorities and building a culture of high performance, accountability and continuous improvement.
• Own and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, the AI tool and other digital services, excluding marketing and social media.
• Provide digital leadership across Kinship, strengthening capability and effective cross-organisational working.
• Lead responsible digital innovation, ensuring AI and emerging technology are used where they clearly improve service delivery, accessibility and user experience.
• Take accountability for digital budgets, agency relationships and delivery against agreed outcomes, timescales and quality standards.
• Horizon scan and translate external digital developments into practical, service-led improvements for Kinship.
• Contribute to organisational planning, reporting and income generation linked to digital innovation.

Website, content and digital product development

• Lead the ongoing development and innovation of Kinship’s digital platforms to ensure they are user-centred, accessible and continuously improved.
• Oversee the content strategy and governance for Kinship’s website, Kinship Compass and new e-learning platform.
• Work with internal colleagues to improve our workshop booking system.
• Ensure a consistent content design approach across all digital platforms, grounded in user need, plain English, trauma-informed practice and continuous testing and improvement.
• Lead the content design team to develop content for strategic projects working collaboratively with subject experts and kinship carers.
• Work closely with Advice and Training teams to ensure digital platforms and content design support service delivery, quality standards and DfE contract requirements.
• Develop an excellent understanding of end-to-end audience experience and how the website, online content and digital products can drive effective online services and enhance the kinship ecosystem. Map the user journeys across our website and digital products leaving no dead ends.
• Ensure integration across all platforms (e.g. website, telephony, Salesforce, Kinship Minds) to create seamless user journeys for kinship carers and internal teams.
• Embed meaningful participation and co-production with kinship carers in digital service and content development.
• Drive accessibility and inclusion, ensuring our digital services reach and work for all kinship carers, including those with lower digital literacy.
• Ensure strong digital governance, accessibility, documentation and use of insight to continuously improve performance and impact.
• Oversee SEO, analytics and data-driven optimisation to improve engagement, performance and impact.

Type of person we’re looking for:

We’re looking for a service-led digital leader who is as comfortable with operational delivery as they are with strategy and innovation. You’ll understand that digital products are part of how services are delivered, not an add-on, and that reliability, accessibility and trust matter as much as creativity.

You’ll be curious, pragmatic and values-driven, with the judgement to know when to push innovation forward and when to prioritise stability, safety and user confidence.

You are likely to:

• Have led live digital services or products that people rely on, not just content.
• Be comfortable balancing innovation with delivery, and experimentation with governance.
• Think in terms of end-to-end service journeys, not just platforms or pages.
• Be motivated by improving outcomes for people, particularly families experiencing complexity or crisis.
• Value co-production, accessibility and inclusive design as core to good digital practice.
• Bring clarity, calm and consistency to teams working in complex environments.
• Be confident working across disciplines such as digital, services and delivery without needing to own everything.
• Care deeply about doing digital work ethically, safely and well.
• Show commitment to personal development and learning. 

How to apply:
Please apply for the role of Head of Digital and Content by sending a tailored CV and responding to these 4 questions below in the online application process.

Closing date is midnight on Sun 18 Jan 2026, first interview online on Thurs 22 / Fri 23 Jan 2026 and second interview in person on Thur 29 Jan 2026. 

1. What attracts you to this role at Kinship, and how does your experience prepare you to lead digital services, content design and innovation in the context of kinship care and families experiencing complexity or crisis? (250 words max)
2. Give an example of where you introduced or explored digital innovation (for example AI, automation or new platforms) in a service context. How did you balance innovation with reliability, safeguarding or user trust? (250 words max)
3. Describe a time you used content and/or service design to help people understand complex information or access support. How did you identify user needs, test what worked, and ensure the content enabled action rather than just engagement?(250 words max)
4. This role leads a small but mighty remote and dispersed team. How have you managed remote teams to maintain clarity, wellbeing, accountability and delivery? Please include a practical example. (250 words max)

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.

• 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown).

• Employee Assistance Programme (24/7 confidential advice line and counselling).

• Charity Worker Discounts. 

Are you ready to make a tangible impact in the world of independent media? New Internationalist Magazine is looking for a proactive and passionate Fundraising Co-ordinator to supercharge our efforts in growing and sustaining support for our vibrant media co-operative!

This flexible part-time role is perfect for someone who lives and breathes social justice and has a keen eye for scouting new funding opportunities in the realm of independent journalism. If you’re excited about shaping the future of media and connecting with passionate supporters, we want to hear from you!

The successful Fundraising Co-ordinator will grow individual donations, build new relationships with potential funders, and identify and secure new grant funding in a shrinking funding landscape. 

You will identify and prioritise efforts across crowdfunding, individual giving, grant applications, match-funding, legacies, and other tactics, and be responsible for our fundraising budget and administration. 

You will research the potential for other fundraising approaches and, with New Internationalist colleagues, agree on the strategic direction for this, identify key opportunities, align them with external funders, and prepare strong funding applications. You will be proactive in developing new funding contacts for New Internationalist and maintaining relationships with funders and supporters.

New Internationalist is an equal opportunity employer. 

Salary: £32,992 pro rata (£16,496 for 0.5 FTE)
Hours: Part-time, 0.5 FTE (2.5 days a week)
Location: Remote (UK-based) with occasional in-person meetings within the UK. The Fundraising Co-ordinator may be expected to do some occasional travel as part of their role.
Terms: One year fixed-term contract

Benefits include:

• 3% employer contribution to pension
• Flexible working
• Free subscription to New Internationalist magazine plus 2 free Myriad publications per year
• 30% Discount at the Ethical Shop
• Office closure between Christmas and New Year

Applicants must have the right to work in the UK.

Closing date for applications: Midnight on Sunday 18 January
First interviews: 3 or 4 February 2026
Second interviews (if needed): 12 February 2026

Find out more and apply via our website (recruiter link above)

What we're building

Every year, 3,000+ swimmers take on some of the UK's most iconic open water challenges, including the Dart10k, Bantham Swoosh and The Hurly Burly along with our growing series of 24-hour Wild Swim Relays. They swim so that disabled kids who need it most can get life-changing swimming lessons.

Last year, these swimmers raised over £1m. This year, we want to double it. And we need someone who can help us get there.

We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own the events and run them like a business.  We move fast, test everything, and we're building something that doesn't exist anywhere else.

We've just brought in a new Fundraising Director, and this role is a cornerstone of the team we're building. If you want to help define how a modern charity does supporter care, this is your chance.

The opportunity

This isn't a "send some emails and answer some queries" role. This is a "build something and make it brilliant" role.

You'll own the entire experience for our 3,000 swimmers from the moment they sign up, through their training and fundraising journey, to the event itself (yes, you'll be there), and beyond. You'll design the journey, execute it, measure it, improve it, and scale it.

You'll have the freedom to experiment. Want to test a new communication sequence? Build a WhatsApp community? Launch a training programme? Run in-person meet ups? Create a membership product? Brilliant, build the business case and let's do it.

You'll work with real people who are doing something remarkable. You'll get to know them, thank them, support them, and help them raise more money than they thought possible. And you'll do it in a way that makes them want to come back year after year.

You'll also work closely with our Fundraising Director, Events and Marketing teams to turn our swimmers into our best marketing channel, because the people who've experienced our events are the ones who'll bring their friends next year.

And you'll grow with us. We're scaling fast, and we need people who can scale with us, whether that's into senior leadership, building out new teams, or launching new products.

This is a mission-critical role in driving Level Water’s income growth. Every strong supporter relationship you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher.

This is the most exciting job in the charity sector for the right person.

What you'll actually do

This role owns the supporter experience as a growth engine. You’ll set strategy, drive innovation, and be accountable for how supporter care translates into income, retention and long-term loyalty. You’ll work closely with the Senior Leadership Team to shape priorities, influence decisions, and build something that scales - not just for this year’s events, but for the future of Level Water.

Build relationships that matter

• Get to know our swimmers. Design the experience. Call them. Thank them. Make them feel valued.

• Be there at events throughout the summer meeting people, creating unforgettable experiences, and giving them reasons to come back.

• Deliver the personal touches that deepen connections: handwritten cards, phone calls, training tips, impact updates, recognition, celebration.

Design and optimise the supporter journey

• Own the end-to-end experience: from sign-up emails to post-event stewardship.

• Map out communications across our events portfolio throughout the year and execute them brilliantly.

• Use data to spot opportunities; where are people dropping off? Where can we increase average fundraising? What messages work best?

• Test everything. Buttons, subject lines, timing, tone obsess over the details that drive results.

Identify and unlock growth opportunities

• Spot the swimmers who could become major donors, corporate partners, or monthly givers and move them along that journey.

• Cross-sell and upsell: if someone's just completed their first challenge, how do we make them another offer that they can’t refuse? 

Track, report, and improve

• Keep our CRM up to date and use it intelligently.

• Report regularly on what's working and what's not: fundraising targets, engagement metrics, retention rates.

• Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt?

Who we're looking for

We care much more about how you work than what you've done. You don't need fundraising experience. You don't need charity sector experience. You don't even need customer success experience though if you have it, great.

What you do need:

• Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do. You’re looking for opportunities. 

• A knack for building relationships. You genuinely care about people and you're good at making them feel it whether that's over email, on the phone, or in person.

• A data brain. You can look at numbers and spot the story. You know that "engagement is up 12%" means something, and you know how to act on it.

• A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing.

• An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it?

• Ambition. You want to grow. You want to get better. You want to build something you're proud of.

• Organisation: Strong attention to detail, with the ability to juggle multiple projects and stay calm under pressure.

Bonus points if:

• You love being outdoors (swimming, hiking, wild camping, anything that gets you outside).

• You've worked in a startup, scale-up, or high-growth environment.

• You've designed customer journeys, retention strategies, or growth loops.

• You've worked in sales, account management, hospitality, retail management, or anything that required you to build relationships and hit targets.

Why Level Water?

Our values - Bold, Driven, Personal, and Joyful - are at the heart of this role. You’ll be expected to bring ambition, move with purpose, care deeply about people, and help create experiences that feel genuinely joyful to be part of. 

• Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better.

• Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here.

• Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do.

• Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll be part of creating experiences that people remember forever.

Practical details:

• Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice.

• You'll attend weekend events throughout the summer (with time off in lieu).

• Salary: £30k-£45k depending on experience. 

How to apply

We want to hear from you in whatever way best shows us who you are and how you think.

Get creative. We really want to get a feel for your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are. 

Here's what we'd love to know:

1. How you think about supporter experience:
   Imagine one of our swimmers has just signed up for the Dart10k but hasn't started fundraising yet. Walk us through how you'd engage them over the next 8 weeks to help them raise as much as possible and feel brilliant about it.

2. What excites you about this role:
   Tell us why this opportunity appeals to you specifically.

3. Something you're proud of:
   Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen.

Before you apply:

If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat.

Deadline: 

We're reviewing applications on a rolling basis and will close this advert once we've found the right person. So if this excites you, don't wait, but do take the time to show us who you really are. 

We'd rather see your best work than a rushed application. If you need a bit of time to put that together, talk to us.

We're excited to meet you. Let's build something brilliant together.