Relationship manager jobs

The Director of Major Gifts is a frontline fundraiser responsible for driving philanthropic growth by managing a portfolio of high-impact donors. This role focuses on identifying, cultivating, and stewarding prospects capable of leadership annual, major, and planned gifts. As a key collaborator within the development team, the Director of Major Gifts aligns donor passions with institutional strategic initiatives to foster a vibrant culture of giving.

Summary of duties and responsibilities:

• Manage a targeted portfolio of 75-100 major gift prospects, developing bespoke "moves management" plans to transition prospects into committed donors

• Implement individualized strategies that align a prospect’s philanthropic goals with institutional needs, utilizing data and research to inform appropriate ask amounts

• Collaborate with the Director of Development and Giving Manager to draft compelling gift proposals, case statements, and donor-facing materials

• Partner with the Director of Development Services to execute creative cultivation plans and ensure all activities, meetings, and outcomes are documented in the CRM for team-wide transparency

• Support high-priority campaigns, special initiatives, and fundraising events. Attend school and Advancement-hosted events to build community presence

• Work alongside Development colleagues and volunteers to deliver high-touch stewardship and impactful gift reporting

Essential qualifications/experience:

• Substantive progressive frontline fundraising experience with a proven track record of securing six- and seven-figure gifts

• Building and developing effective relationships

• Exceptional verbal and written communication skills, highly organized and a problem-solver, positive and friendly, strong people management and interpersonal skills

• High emotional intelligence, attentive listening, and the ability to build credibility with major prospect stakeholders

• Willingness to travel internationally and attend events outside of School hours and on weekends

• A steadfast commitment to the safeguarding and welfare of children

Desirable qualifications/experience:

• Advanced degree preferred

• Knowledge proficiency in Blackbaud Raiser’s Edge

• Knowledge and understanding of American and/or international educational institutions

• Embraces continuous learning and collaborative problem-solving contributes creativity, initiative, and teamwork to a mission-aligned development culture

• Experience training or managing fundraising volunteers and committees

• Ability to manage multiple relationships and projects simultaneously

• Ability to thrive in a fast-paced, goal-driven environment and adjust to dynamic event schedules with ease

• Collaborative team colleague, proactive and capable of thriving in a fast-paced, goal-driven environment

Do you have fundraising experience and a passion for project management? Do you want to play a key role in helping supporters feel valued while enabling sustainable growth in individual giving? Join BMS World Mission as our Fundraising Officer.

As the Fundraising Officer, you’ll be part of the Individual Giving team delivering inspiring fundraising activity. From project managing quarterly direct mail appeals to shaping compelling supporter journeys, your work will help people engage generously with BMS’ mission. You’ll collaborate closely with communications colleagues to produce impactful fundraising materials, plan supporter events, and ensure excellent, personalised thanking that reflects our commitment to outstanding supporter care.

You’ll monitor performance, learn from data, and apply insights to continually improve our approach. If you enjoy juggling projects, working collaboratively, and combining creativity with analysis this role is ideal for you.

We’re looking for someone with project management experience, strong communication skills and a genuine passion for fundraising. You’ll be aligned with BMS’ Christian vision and values, committed to high standards, and motivated to keep learning and growing.

If you want your work to make a real difference - both to supporters and to communities around the world - we’d love to hear from you.

Key Information

Location: Didcot/hybrid

Hours: 35 hours per week/full time

Employment type: Permanent

Salary: £33,477 per annum

Closing date: 9am on Monday 1 June 2026

Interview date: Tuesday 9 June 2026

Q&A time: Thursday 21 May 12.30 – 13.30

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.

We are looking for a proactive and creative Communications Coordinator to
support the delivery of our communications, events, and engagement strategy.
This role is ideal for someone who is passionate about access to justice and
enjoys combining storytelling, relationship-building, organisation, and delivery.
You will deliver content creation across channels, develop engaging mailouts
and communications that inspire and inform our audiences, and strengthen
stakeholder engagement across our supporter base. You will also contribute to a
programme of events that recognise and celebrate our supporters and pro bono
partners.

Our Vacancy

We’re looking for a dedicated and organised Community Manager to oversee the day‑to‑day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You’ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.

What you’ll do

As a Community Manager, you’ll support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks. You’ll manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income. You’ll process purchase orders, handle administration, and manage communal facilities. You’ll also work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support. Occasionally, you may need to respond to emergencies outside normal office hours.

What you’ll need

• Experience in housing management and working with older people.
• Strong interpersonal and customer service skills, with clear written and verbal communication.
• Good IT skills, including Microsoft Office, and strong administration abilities.
• Knowledge of health and safety compliance and understanding of care and support needs for older people.
• Line management experience (as you'll be managing a cleaner)
• Ability to manage budgets and work independently while building positive relationships with stakeholders.

An enhanced DBS check is required for this role.

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 30 days’ annual holiday, plus bank holidays (pro rata)
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution

Please read before applying:

You must have the right to work in the UK; we are unable to provide visa sponsorship.
We reserve the right to close this advert early if we receive a high volume of suitable applications.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 20 May 2026

Interviews will be face to face at Founders House, SW1V on Wednesday 27th May.

About us:

Our vision is for everyone affected by the heart muscle disease cardiomyopathy to lead long and fulfilling lives. We work towards this goal by providing information, advice and support to anyone affected by cardiomyopathy and by raising awareness of the condition. We also work to improve the diagnosis and management of cardiomyopathy and promote medical research. The charity has ambitious plans for the future which will see it doing even more to make a lasting difference to the lives of people affected by cardiomyopathy. To achieve these plans the charity must be able to raise the income that it needs and to develop a strong and vibrant community of supporters. We are looking to recruit a dynamic and ambitious individual with a passion for fundraising.

Job Outline:

The Fundraising Officer will be responsible for leading our community fundraising programme, by generating income through the fundraising activities of individuals and community groups. The Fundraising Officer will build strong, supportive relationships with fundraisers, delivering excellent stewardship to inspire long-term engagement and maximise income, including through celebratory giving and annual campaigns. The role will also involve engaging with the local community and supporting some challenge event fundraising.

Key responsibilities

• Lead and develop our community fundraising programme, providing excellent, tailored stewardship to community fundraisers, developing meaningful and long-lasting relationships, always maximising income potential.

• Lead on our annual community fundraising campaigns.

• Oversee and grow celebratory fundraising income ensuring supporters are inspired and well supported.

• Manage and develop relationships with schools and other community groups, providing resources and support to maximise their fundraising success.

• Engage proactively with the local community to raise awareness of the charity and increase participation in fundraising activities.

• Support ad hoc challenge event fundraising, ensuring a high-quality experience for participants and strong income generation.

• Achieve income targets in line with the organisation’s financial requirements.

• To maintain and manage community fundraising participant data on the charity’s database.

• To develop fundraising materials and content for community fundraising communications via

letter, email, magazine, website and social media.

• To share information and updates on community fundraising within the organisation to ensure

all staff are aware of activities.

• To represent Cardiomyopathy UK at events as required, including out of office hours.

ALDER HEY CHILDREN’S CHARITY

Job title: Hospital Engagement Manager

Salary: £39,428 - £50,450

Hours: 37.5 hours per week

Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home

About us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

About this role:

This is an exciting opportunity for a Hospital Engagement Manager to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.

This pivotal role acts as the bridge between Alder Hey Children’s Charity and the hospital community. You will inspire NHS colleagues and families to engage with the charity, embedding philanthropy into the hospital culture and helping deliver Alder Hey’s 2030 vision.

As Hospital Engagement Manager, you will build strong relationships with NHS colleagues, patients, their families and volunteers to increase awareness, engagement, and fundraising activity. By developing strategic partnerships and delivering training, you will enable grateful families to support the charity in ways that are meaningful to them, driving sustainable income growth across multiple fundraising streams.

We’re looking for someone who loves building relationships, and brings energy, enthusiasm, and exceptional communication skills to foster a culture of giving across our hospital - from inspiring patients and families to support their local hospital charity to engaging clinicians on how the charity can enhance their ward or department.

Key Responsibilities will include:

Relationship building, advocacy and engagement:

• Act as a passionate and professional ambassador for Alder Hey Children’s Charity, championing the hospital’s vital work and the transformative potential of philanthropy.
• Build strong, trust-based relationships with assigned hospital teams, meeting regularly to increase understanding of the charity and the role of philanthropy in supporting families and improving care.
• Serve as the first point of contact for NHS colleagues introducing families or opening networks to potential donors.
• Spot strategic opportunities for increasing NHS colleague and family engagement.

Programme delivery, training and internal collaboration:

• Lead delivery of the Grateful Patient Plan, implementing key activities to increase staff engagement and donor referrals.
• Deliver training sessions for Trust colleagues to build confidence in supporting fundraising and patient family philanthropy (training will be provided).
• Collaborate across the charity to ensure donor referrals are managed appropriately and messaging is consistent.
• Develop a strong working relationship with the Grants and Impact team to stay informed about projects in key areas.

Marketing, communications and visibility:

• Work closely with Marketing and Communications colleagues to increase charity visibility across the hospital site through branding and internal communications.

Please see the attached Job Description and Person Specification for more information.

Our Values

At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.

Courage

We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.

Together

We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.

Passion

We are passionate about what we do and inspire others.

Magic

We are creative, fun and child-led, creating special moments and going the extra mile.

Additional Information

In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.

This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.

Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

Closing date: Monday 11 May 2026

Interview date (to be held at Alder Hey): Monday 18 May 2026

We are an amazing local charity, supporting people across Huntingdonshire with cancer. Would you like to be involved in improving the lives of people affected by cancer?Are you confident and proactive, keen to seek out opportunities and listen to what people are doing and want to do to raise funds?

If yes, then the role of Fundraising Manager at HCCN might be for you!

All the charity’s income is generated through fundraising, grants, donations and gifts. This role is at the heart of our operations, central to ensuring a sustainable income stream, ensuring we continue to help people with cancer back to independence with a renewed sense of self-esteem. You’ll be a key part of our small but mighty Operations Team.

We need our Fundraising Manager to:

●Develop, implement, monitor and report regularly on an annual fundraising plan and budget to deliver the charity’s fundraising objectives while minimising financial risk

●Be responsible for the development and delivery of events 

●Be the face of HCCN during fundraising events

●Recruit volunteers to assist at events, developing strong relationships and identifying and cultivating supporters to develop new fundraising opportunities and partnerships

●Keep the HCCN database up to date and ensure it is used as an effective means of communication, information, networking and reporting. Ensure all data is GDPR compliant.

●Work with the Operations Manager to review targets and budgets. Produce financial and activity reports, forming part of the charity’s financial and business plan review. 

●Seek opportunities to apply for grants. Write grant applications for Trustee approval. Develop legacy giving

The attributes you will need:

●Represent the charity positively and professionally

●A strong relationship builder and networker, comfortable both in corporate environments and community settings.

●Able to recruit, develop, inspire and manage volunteers - individuals and teams

●Be proactive and have the confidence to use own initiative 

●Strong team player

●Unflappable, ‘can do’ attitude

●Self-motivated and able to work without close supervision, once provided with guidance

●Identify and mitigate risks at fundraising events, including risk assessment

●know and care about people with cancer and the issues that affect them

Training will be provided. 

This role is hybrid. The successful applicant will be home based with local travel as required to support fundraising activity, with occasional evening and weekend working in the Huntingdon area. 

The time commitment is 25 hours per week. We offer pension benefits and paid holidays.

You must live within easy reach of Huntingdon and be able to drive with your own vehicle. 

The ideal person will be friendly, proactive, enthusiastic, and have great attention to detail. With opportunities for professional development and a supportive and friendly team environment, this position offers a chance to make a real difference. 

To find out more about the role and how to apply please read our job description.

Our values, at HCCN:

• We are committed to evidence‑based practice
• We value compassion, dignity and respect
• We use our resources responsibly to benefit people affected by cancer
• We listen to understand the needs of the people we support
• We work in partnership with healthcare professionals

Following the growth of the Income Generation team Severn Hospice is expanding.

Severn Hospice is a leading regional charity providing compassionate care for people living with incurable illness across Shropshire, Telford & Wrekin, and Mid Wales. We are looking for an experienced, compassionate and motivated fundraiser to help grow our Individual Giving programme, a vital source of income that enables us to continue delivering our caring services.

As Senior Individual Giving Fundraiser, you will play a key role in shaping and delivering fundraising activity that inspires supporters and maximises engagement, income and lifetime value.

Leading a diverse portfolio including regular giving, appeals, in memoriam gifts, funeral donations and general donations, you will use insight-led planning and thoughtful communication to engage supporters, build lasting and meaningful relationships and encourage long-term giving.

Working closely with colleagues across the income generation and communications teams, you will develop campaigns, initiatives and supporter journeys that make new and existing supporters feel valued, informed and inspired by the difference they make.

This role combines strategic oversight with hands-on delivery. You will manage budgets, plan and monitor campaigns, evaluate performance, and ensure compliance with all relevant regulatory and best practice standards. You will also line-manage the Legacy Fundraiser, supporting the development of legacy income as part of the wider Individual Giving programme.

Severn Hospice is a wonderfully rewarding place to work. If you are an experienced, creative and relationship-focused fundraiser with a passion for supporting your local community, we would love to hear from you.

Legacy Marketing Manager.

Salary: £48,000 - £51,300 per annum dependant on experience.

Location: Remote.

Monthly travel to London will be required.

Contract: Permanent – 35 hours per week.

Benefits:   

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. 

• Gain professional qualifications and excellent training/development opportunities. 

• Flexible maternity, adoption, and paternity packages. 

• Pension with up to 7% employer contribution with included life assurance cover. 

• Staff discounts and Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children?   

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.  

Join our Fundraising Team!

We’re looking for an experienced Legacy Marketing Manager with proven expertise across all aspects of legacy marketing to lead and grow our legacy programme, ensuring long‑term sustainable income for the organisation. You’ll be responsible for developing and delivering strategic legacy marketing plans that drive both acquisition and stewardship, combining strong internal relationship‑building with insight‑led marketing to maximise impact.

How you'll help to create brighter futures  

• Developing Action for Children’s short term and long-term planning of marketing legacy strategies to maximise the potential of legacy income.

• Directly manage a team of professional fundraisers.

• Effectively manage the legacy acquisition and retention campaigns. 

• Drive robust and insight-led supporter-centred journeys to maximise engagement.

• Lead the Legacy Marketing team to successfully achieve set targets and KPIs.

• Produce regular and consistent financial and activity reports for Management and other Senior Managers.

• Build effective and efficient relationships with prospective supporters, legacy pledgers, staff, and solicitors.

Let's talk about you  

• Must have Legacy Marketing experience (including digital) and demonstratable application to drive revenues in a complex organisation collaborating with many stakeholders. 

• Charity legislation, best practice guidelines and other regulatory requirements to charitable fundraising activity, or the intellectual capacity to acquire it.

• Demonstrable understanding of the importance of brand to legacy success – and how to apply through a marketing role.

• Intellectual capacity to understand and appreciate the motivations of donors, supporters, and volunteers.

• Apply principles of good customer care and the accountabilities of a charity to its donors, supporters, and volunteers.

• Proven experience and success of managing & developing fundraisers and or marketing experts to drive income performance. 

Please see the Job Description for the full list of accountabilities and requirements.  

Closing Date: Friday 15th May 2026.

Interviews will be week commencing 1st June 2026 via MS Teams.

Please note we are unable to offer visa sponsorship for this role. 

Diversity, equality, and inclusion 

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. 

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. 

Want to know more about Action for Children? 

Find us on  Linkedin, Facebook or YouTube to get to know us better. 

Peabody is looking for a dedicated Team Manager to join our Outreach service where you’ll lead and inspire a team providing essential support to some of the most vulnerable people in our communities. If you’re a motivating leader with a strong sense of purpose, this could be the perfect next step in your career.

Your leadership will drive a culture of compassion, consistency and excellence, ensuring your team has everything they need to deliver meaningful, high‑quality support. This is an opportunity to shape a service that transforms lives empowering customers to maintain their tenancies, build independence, and feel connected.

This role is to cover and support the Castle Point, Rochford and Brentwood Outreach team, with base location either in our Pitsea or Colchester office.

About the role

The Outreach service supports individuals with long‑term or complex needs to live safely and independently within the community. As the Outreach Team Manager, you’ll guide the team’s day‑to‑day operations, oversee casework, strengthen partnerships, and champion continuous improvement.You’ll work closely with partner agencies, internal colleagues and community organisations to make sure customers get the right support at the right time.  

This is a meaningful, people‑focused role where you’ll directly shape how support is delivered and see the impact of your work every day.

What you’ll do

• Lead, motivate and support a team of Outreach staff to deliver exceptional, customer‑focused support.
• Oversee high‑quality case management, assessments and risk processes
• Build productive relationships with external agencies and partners to maximise resources and opportunities for customers.
• Ensure smooth service delivery, accurate reporting and effective data management
• Facilitate effective team communications through meetings, feedback, coaching and development.
• Support complex cases and promoting a positive, collaborative team culture
• Drive service improvements and contributing to new policies and processes
• Act as a positive ambassador for Peabody at forums, meetings and events

What you’ll need

• Experience supervising or managing staff, ideally in a support, housing or community‑based setting.
• Strong organisational skills and the ability to prioritise a varied workload.
• Excellent verbal and written communication skills.
• Confident communicating with customers, staff and partner organisations
• Knowledgeable about Outreach work, welfare benefits and issues affecting vulnerable people
• Ability to handle difficult situations and use de‑escalation and risk assessment techniques.
• IT literacy and experience with record‑keeping systems.
• A collaborative, approachable leadership style and a positive, can‑do attitude.
• Passionate about empowering others and delivering excellent service
• A full driving licence with access to your own vehicle is essential. 

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

We believe in creating a workplace where everyone feels supported, included, and empowered.

What we offer:

• 25 days’ annual holiday, plus bank holidays.
• Two additional paid volunteering days each year.
• Flexible benefits scheme, including family-friendly options and access to a discount portal.
• 4 x salary life assurance.
• Up to 10% pension contribution.
• Opportunities for professional development and growth.

Please read before applying:
This role requires an Enhanced DBS check and participation in an on-call rota, which will require occasionally to work unsociable hours to meet the needs of the service.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 19th May 2026 at midnight. Interviews will take place at our Pitsea office no later than 26th May 2026.

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

Be part of something extraordinary at Epilepsy Society. We are seeking a values driven Policy & Public Affairs Manager to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy.

About the role

Epilepsy Society is a dynamic charity with ambitious plans to revolutionise the lives of people through advocacy, research and care.

We are looking for someone to join our award-winning campaigns team and help us to progress change through political engagement at both national and local level. We have an impressive track record of working with government, locally elected politicians, professional organisations, patient stakeholder groups and other charities in the sector on a range of issues which affect people with epilepsy.

Our recent work includes our successful Zach’s Law campaign. This role is an exciting opportunity to help bring about further change that will make a real difference to the lives of people with epilepsy. 

The postholder will develop an effective programme of policy and public affairs work across the UK to have maximum impact for people with epilepsy and to raise the public profile of epilepsy. 

We seek someone with a degree or relevant experience in political or public affairs, extensive experience of influencing, organising campaigns and major events and negotiating at a senior level. You will be required to have a detailed level of understanding of government politics and the charity sector and an empathy to the cause.

Please download the recruitment pack attached to view the full job description and essential criteria. 

The post holders should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.

Some information about us

The Epilepsy Society’s Vision is a full life for everyone affected by epilepsy. We want everyone affected by epilepsy to have the best opportunity for a full life - as free from seizures as possible. We set out to make a difference to every person affected by epilepsy whatever their background, however seriously it impacts on their life, and whether they have the condition themselves or are close to someone with epilepsy.

What we can offer

•    27 days annual leave + bank holidays, with the ability to buy and sell annual leave 
•    A generous Employee Referral Scheme (refer a friend and earn up to £150) 
•    Length of service awards
•    Access to shopping discounts and cashback with thousands of retailers through Purple Rewards
•    Staff recognition scheme 
•    Excellent training and development opportunities
•    Group Pension
•    Life Assurance (2x your annual salary)
•    Confidential, supportive Employee Assistance Programme, accessible 24/7
•    Salary Finance, offering you products linked to your salary and tailored to your individual circumstances. Providing services such as loans, advances, savings and financial education

If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter explaining how you meet the specifications of this role. 

A DBS (Disclosure & Barring) check will be required before appointment is confirmed. 

We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment.

This is an exciting opportunity to be part of a passionate, supportive team and to help grow community and events frundraising directly enables Bipolar UK to reach more people, reduce harm, and save lives. You will be trusted to lead, encouraged to innovate, and supported to do your best work.This is a management role focussed on strategic planning, enabling delivery and leading a small team to perform at their best.

Working closely with the Director of Fundraising and alongside the Strategic Partnerships and Trusts teams, you will be responsible for setting clear plans, developing effective fundraising approaches, and ensuring strong systems, processes and supporter experiences are in place to drive sustainable income growth.

You will lead the delivery and development of community fundraising, challenge events, individual giving through community activity, and in-memory fundraising. A key part of the role will be developing a clear and engaging events and fundraising volunteer offer, including an effective induction process that enables volunteers to fundraise confidently on behalf of Bipolar UK.

This role requires a thoughtful, organised and people-centred manager who understands how to balance ambition with compassion in a mental health charity context.

Key Responsibilities

1. Strategic leadership and planning

• Develop and deliver a clear community and events fundraising strategy aligned with Bipolar UK’s wider fundraising and organisational goals.
• Translate strategy into achievable annual plans, income targets and team objectives.
• Use insight, data and evaluation to inform decision-making and continuous improvement.
• Work with the Director of Fundraising to forecast income, manage risk and maximise return on investment.

2. Community and events fundraising delivery

• Lead the planning, delivery and growth of a portfolio of community fundraising initiatives and challenge events, both in person and online.
• Ensure a consistently high-quality supporter experience across all community and events activity.
• Oversee web content and digital resources to support community and event fundraising
• Identify and develop new fundraising opportunities that align with Bipolar UK’s mission, values and supporter base.
• Act as an ambassador for Bipolar UK at key events when required.

3. Volunteer fundraising offer

• Develop a clear, accessible and motivating events and community fundraising volunteer offer.
• Design and implement an effective volunteer induction process, ensuring fundraisers feel confident, supported and well-equipped.
• Work with colleagues to ensure volunteer fundraising activity is aligned with safeguarding, wellbeing and organisational policies.

4. Digital campaigns and income growth

• Lead on the planning and delivery of digital-led community and events fundraising campaigns.
• Work collaboratively with Marketing and Communications colleagues to develop supporter journeys, content and communications that drive engagement and income.
• Develop approaches to grow connected income streams, including regular giving and in-memory giving, through community and digital activity.
• Monitor performance, assess impact and report clearly on outcomes and learning.

5. Supporter experience and stewardship

• Ensure supporters are stewarded with care, empathy and professionalism, recognising the personal connection many have to bipolar.
• Oversee thanking, updating and re-engagement activity to build long-term supporter relationships.
• Ensure accurate and compliant use of the CRM and fundraising data.

6. Team leadership and organisational contribution

• Line-manage and support the Fundraising Officer and Supporter Engagement Assistant, providing clear direction, coaching and development.
• Create a positive, supportive and high-performing team culture focused on impact and learning.
• Oversee income and expenditure for the community and events portfolio, monitoring budgets and performance against targets.
• Contribute to organisational planning, cross-team working and the development of efficient systems and processes.
• Evaluate performance and produce insight-led reports to support decision-making and improvement.
• Uphold Bipolar UK’s values at all times.

Essential Criteria

• Significant experience managing community and/or events fundraising, with a track record of achieving income and engagement targets.
• Experience of line-managing staff and leading a small team to deliver effectively.
• Strong planning and organisational skills, with experience translating strategy into delivery plans.
• Experience of managing budgets and reporting on performance and impact.
• Demonstrable experience of digital fundraising and use of online fundraising platforms.
• Experience working with volunteers or community fundraisers.
• Strong communication skills, with the ability to motivate and inspire others.
• Confidence using CRM systems and fundraising data.
• Knowledge of the UK charity sector, GDPR and fundraising best practice.
• A compassionate, values-led approach and confidence working in a mental health context.

Desirable Criteria

• Fundraising qualification or Chartered Institute of Fundraising membership.
• Lived experience of bipolar, or a close personal connection to someone affected by the condition.

Senior Service Manager: Tackling Loneliness

Part time 25 hours per week 3-year East Sussex County Council funded programme

Based Newhaven or Eastbourne depending on successful candidate location and service needs, with travel across East Sussex

Salary range £35,304 - £41,363 per annum pro rata dependent on qualification, skills and experience (upper range awarded to exceptional / highly experienced candidates)

The next phase of our Tackling Loneliness Programme from 2026-29 will make further progress towards our vision for East Sussex to be a place where no-one feels lonely and our mission to reduce loneliness and build a connected and supportive community for all.

As the Senior Service Manager, you’ll play a pivotal role in shaping this bold, system‑shifting programme that brings partners, communities and seldom‑heard voices together to create lasting change. This is an exciting opportunity for someone who thrives in collaborative environments, loves connecting people and ideas, and is energised by building new ways of working. If you’re driven by purpose, skilled at orchestrating complex partnerships, and inspired by the chance to make a meaningful impact on people’s lives, this role offers the space, challenge and creativity to make a difference.

With a track record in effective collaboration with stakeholders at all levels within the public, private and VCSE sectors, you will be accustomed to organising and running meetings and forums to gain insight and take forward ideas from across the partnership.

We are looking for people to join our team who have the qualities and skills we feel would most benefit our clients & communities; professionalism, empathy, kindness and understanding. In return, we understand people want to work in a supportive environment with friendly colleagues. We offer a flexible, hybrid approach to delivery wherever possible, annual leave of 25 days per year pro rata plus bank holidays and sick pay from the start (increasing with service), additional sick pay per year for planned operations and recovery, a pension scheme, bereavement leave, and managers who are available to you… plus a day off for your birthday!

Please visit our website for the full job description, person specification and our application form.

Vacancy closes: at 5pm Sunday 31st May 2026

1st stage interviews to be held in Newhaven on Wednesday 10th & Thursday 11th June 2026

For job description and to apply, please visit our website

Completed application forms should be sent to HR via email.

You may think that you’re not a 100% match to what we’re looking for, but we recognise that some skills and experience may be transferable rather than an exact match. If you’re unsure about whether to apply, please do contact the HR team and we would be happy to arrange an informal discussion with the recruiting manager.

This role will support the Database Manager in overseeing and enhancing Sarcoma UK’s Raiser’s Edge NXT database to ensure it supports strategic fundraising, data-driven decision-making, and organisational growth. This senior role balances day-to-day database operations with a focus on innovation, integration of new technologies, and the delivery of advanced reporting and insights that align with Sarcoma UK’s strategic objectives. The Senior Database Officer also plays a key role in staff upskilling and future-proofing the charity’s data systems.

At Sarcoma UK, we are committed to building an inclusive and diverse workforce.

We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activities throughout the year
• Interest-free season ticket and bicycle loan

Our Promise: 

Everything we do is shaped by the people affected by sarcoma.

Our work is guided by five commitments:

• We are shaped and driven by people affected by sarcom: we listen to and learn from the experiences of patients and families.
• We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support.
• We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together.
• We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research.
• We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap.

Duties and key responsibilities

Database Administration (Raiser’s Edge NXT)

• Manage, maintain and optimise constituent and gift data on Raiser’s Edge NXT to ensure accuracy and compliance.
• Support the Database Officer with processing incoming donations from online giving platforms including JustGiving and Fundraise Up to ensure accurate integration and reconciliation.
• Support the Database Officer with monthly reconciliations between Raiser’s Edge NXT and the income spreadsheet.
• Work with the Database Manager to develop and manage Omatic Cloud automated processes for importing constituent and gift data from external fundraising platforms.
• Support the Database Manager in designing and monitoring database KPIs.
• Lead data cleansing and housekeeping projects including data retention, consent and Gift Aid reviews identifying areas for improvement and implementation of best practice in collaboration with the Database Manager and Database Officer.
• Support fundraising stewardship through event management, automated workflows and mailing list coordination.
• Process and record Gift Aid declarations in accordance with HMRC guidelines.
• Maintain high standards of data quality, GDPR compliance and robust data controls.
• Administer user access and database security settings in line with internal policies and GDPR.

Data Reporting and Insights

• Build sophisticated donor segmentation, pipelines and automated journeys to improve donor retention and engagement.
• Deliver tailored reports, interactive dashboards and insights to support strategic decision-making.

Staff Training and Support

• Provide tailored team training, knowledge-sharing sessions, and guidance materials to help colleagues make the best use of Raiser’s Edge NXT.
• Manage data-related enquiries and provide timely support.

Cross Function Collaboration

• Work closely with the Database Officer to align on day-to-day data processing and support.
• Partner with the Finance Team on reconciliation and reporting.
• Collaborate with Fundraising, Communications, and Support Services teams to provide strategic database insights and technical guidance.

Other

• Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.