Stepping Out Volunteer Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you help SSAFA reach more supporters and raise greater awareness of our services through the magic of social media and digital marketing? You don’t need a military background, just some basic digital skills, the ability to get on with a wide range of people and good written English. If you have I.T or digital marketing experience, that would be great but not essential. We’d love you to get in touch to find out more.
What is a Digital Marketing Volunteer?
There are SSAFA branches and service committees throughout the UK and overseas. We use local microsites and social media to raise awareness of our services, raise funds and find new volunteers. Digital Marketing volunteers help us maximise our message, keep content up to date and increase traffic to our sites.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Our clients, volunteers and supporters come from all backgrounds and age groups and want to engage with us in different ways too. To offer the best possible service we need to provide seamless communication, consistent messages, and accurate information. We’d love to hear from you if think you could help us grow our on-line presence.
When would you be needed and where would you be based?
As part of your local branch, you might have access to an office, but many volunteers are based at home.
The role would suit someone looking for a flexible volunteering opportunity as times and days could fit in around work and other commitments to suit you.
What would you be doing?
- As part of a team of volunteers, maintain branch microsites and social media feeds.
- Look at ways to increase traffic to microsites and improve SSAFA’s digital brand.
- Keep content current and accurate.
- Support and maintain the SSAFA brand by consistently using our brand guidelines and tone of voice.
- Working with the digital marketing team, interpret analytical data to develop local communication plans.
- Working with local SSAFA branches, build social media channels and integrate on-line and off-line activity to best effect.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Be a part of our motivated and enthusiastic team.
- Experience, training and skills from a national charity that you can highlight on your CV and in job interviews.
- Use your skills, knowledge, and experience to benefit the Armed Forces, veterans and their families.
- Develop contacts, skills and opportunities working with influential people and organisations.
- Improve and develop your digital skills, useful in all aspects of your life.
- Support and friendship in your local area and the wider SSAFA community
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Support from our Digital Marketing team based at SSAFA Central Office.
- Training on our web platform
- Access to analytical tools and our digital marketing tool kit
- Induction covering all the aspects of SSAFAs services and the difference we can make to people’s lives.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people, possibly with some experience of digital marketing/ IT or social media
- Ability to write in English to a good standard.
- Ability to be respectful and non-judgemental with clients, supporters, volunteers, other agencies, and staff.
- Understanding of how social media can be used to engage and influence.
- Ability to use social media applications including adding and editing content.
- Basic understanding of website maintenance, training will be provided.
- Basic understanding of digital analytical tools, training will be provided.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a disclosure check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you help SSAFA reach more supporters and raise greater awareness of our services through the magic of social media and digital marketing? You don’t need a military background, just some basic digital skills, the ability to get on with a wide range of people and good written English. If you have I.T or digital marketing experience, that would be great but not essential. We’d love you to get in touch to find out more.
What is a Digital Marketing Volunteer?
There are SSAFA branches and service committees throughout the UK and overseas. We use local microsites and social media to raise awareness of our services, raise funds and find new volunteers. Digital Marketing volunteers help us maximise our message, keep content up to date and increase traffic to our sites.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Our clients, volunteers and supporters come from all backgrounds and age groups and want to engage with us in different ways too. To offer the best possible service we need to provide seamless communication, consistent messages, and accurate information. We’d love to hear from you if think you could help us grow our on-line presence.
When would you be needed and where would you be based?
As part of your local branch, you might have access to an office, but many volunteers are based at home.
The role would suit someone looking for a flexible volunteering opportunity as times and days could fit in around work and other commitments to suit you.
What would you be doing?
- As part of a team of volunteers, maintain branch microsites and social media feeds.
- Look at ways to increase traffic to microsites and improve SSAFA’s digital brand.
- Keep content current and accurate.
- Support and maintain the SSAFA brand by consistently using our brand guidelines and tone of voice.
- Working with the digital marketing team, interpret analytical data to develop local communication plans.
- Working with local SSAFA branches, build social media channels and integrate on-line and off-line activity to best effect.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Be a part of our motivated and enthusiastic team.
- Experience, training and skills from a national charity that you can highlight on your CV and in job interviews.
- Use your skills, knowledge, and experience to benefit the Armed Forces, veterans and their families.
- Develop contacts, skills and opportunities working with influential people and organisations.
- Improve and develop your digital skills, useful in all aspects of your life.
- Support and friendship in your local area and the wider SSAFA community
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Support from our Digital Marketing team based at SSAFA Central Office.
- Training on our web platform
- Access to analytical tools and our digital marketing tool kit
- Induction covering all the aspects of SSAFAs services and the difference we can make to people’s lives.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people, possibly with some experience of digital marketing/ IT or social media
- Ability to write in English to a good standard.
- Ability to be respectful and non-judgemental with clients, supporters, volunteers, other agencies, and staff.
- Understanding of how social media can be used to engage and influence.
- Ability to use social media applications including adding and editing content.
- Basic understanding of website maintenance, training will be provided.
- Basic understanding of digital analytical tools, training will be provided.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a disclosure check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you use technology on a regular basis for work, study, or daily life? If so, it is likely that you have the needed skills for this role! Help people to stay connected, improve their financial health, employability, and learn how to access much needed services and resources online! You will make a positive difference to bridging the digital divide, empowering others to gain knowledge and confidence in using technology!
What you will be doing
- Supporting older people to gain digital skills and knowledge on a computer, tablet and smart phone via one to one or in small group sessions
- Supporting older people to use digital apps, emails, search the internet, online shopping and set up online accounts
- Supporting older people to learn the skills to keep in touch with family and friends, such a video call and messaging
- Support individuals to agree and aspire on the steps/ goals they would like to achieve in the sessions
- Lead on the logistics and organisation of the sessions alongside the staff team
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
The skills you need
- Confident using digital skills
- Willingness and interest in facilitating one to one and group session on basic digital skills
- Good communication skills
- Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to coordinate the local SSAFA service in your area? Do you enjoy working as part of a team? You don’t need a military background, just good communication and I.T. skills. If so, this could be the role for you!
What is a Divisional Secretary?
The is a key role involving administration and coordinating people. As the first point of contact for the division you will play a key part in promoting SSAFA locally, matching clients to volunteer caseworkers and supporting volunteers to get the best outcomes for their clients.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We aim to provide financial, practical, and emotional support when it’s needed most. More people than ever before are coming to us for help, and you will be one of the people contacting new clients and getting them the support, they need.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week.
What would you be doing?
- Acting as the first point of contact for SSAFA in the local area
- Taking enquiries from potential clients and potential volunteers
- Matching new clients to available caseworkers
- Supporting caseworkers, particularly new volunteers
- Working with the local publicity officer to promote SSAFA locally.
- Providing reports to the local SSAFA branch and to SSAFA’s Central Office
- Maintaining accurate records on our on-line case management system
- Coordinating SSAFA Visitors and Helpers (if applicable)
- Organising local meetings to keep all volunteers up to date with the latest training and information.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker course, caseworker IT system training, volunteer management – case management and quality. The caseworker course takes 3 days and please allow a further day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses
- Local induction
- Support from the branch secretary.
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No*
*Where volunteers are both divisional secretaries and caseworkers a disclosure check will be required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers.
Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.
About the role
We are looking for Volunteer Café Assistants to support our John Hall Wellness Gardens in Leek. You will be based at our new Cafe operation and, ideally, you will be able to commit 4 hours per week to volunteering.
You will receive training and regular supervision to ensure you feel confident in your role.
About the service
John Hall Gardens is a Community Education Garden & Café green space for the community of Leek, local schools, colleges, and social enterprises. With the aim of enabling the local community to work/learn and socialise with people with mental and physical health support needs. This includes adults of all ages and children and young people.
Assisting the Café Supervisor and your fellow volunteers, you will play an integral part of John Hall Wellness Garden’s future, by helping to deliver a café experience for the general public, Friends of the Garden, and guests. If you think you can make a difference and commit some time on a regular on-going basis, we would love to hear from you! This is a real opportunity to develop your current existing skills, learn new skills and network with other volunteers. We welcome anyone wishing to gain experience or have an interest in going into the hospitality sector.
What you will be doing as a Volunteer Café Assistant
You will have the opportunity to assist with food preparation, presentation, cleaning and serving/selling high quality food and beverages.
Under the guidance of the Café Supervisor, you, together with other volunteers will ensure that the Café is compliant with all relevant health and safety legislation and pursuing an outstanding performance and food hygiene rating.
In addition, there will be further opportunities to support activity groups in the café, special events and input into event and menu planning.
The main tasks volunteer café assistants will support with are:
- Support Café staff, other volunteers and trainees in the smooth day to day running of the Café.
- Carry out basic catering tasks including food preparation, cleaning and serving food to customers.
- Operate the coffee machine (full training will be provided).
- Handle cash or card transactions and operate the till.
- Work with the Café Supervisor to ensure relevant paperwork is completed and checks are carried out ensuring compliance against relevant food safety and health and safety policies and procedures.
- Ensure kitchen area and Café are clean and tidy (including equipment, walls, floors, tables, work surfaces), and waste is discarded safely.
- Provide good customer service, dealing with visitors and customers in a friendly and polite manner.
What will make you a great fit for this role?
- Eagerness to learn and train in all aspects of the café catering operation
- Cheerful nature, good interpersonal skills, can communicate confidently with a range of people of all ages
- Good customer care service skills
Although this is not essential - you may also have:
- Basic food safety knowledge or HACCP. Further training, will be provided including allergens
- Experience in food handling and basic preparation of foods
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you help SSAFA reach more supporters and raise greater awareness of our services through the magic of social media and digital marketing? You don’t need a military background, just some basic digital skills, the ability to get on with a wide range of people and good written English. If you have I.T or digital marketing experience, that would be great but not essential. We’d love you to get in touch to find out more.
What is a Digital Marketing Volunteer?
There are SSAFA branches and service committees throughout the UK and overseas. We use local microsites and social media to raise awareness of our services, raise funds and find new volunteers. Digital Marketing volunteers help us maximise our message, keep content up to date and increase traffic to our sites.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Our clients, volunteers and supporters come from all backgrounds and age groups and want to engage with us in different ways too. To offer the best possible service we need to provide seamless communication, consistent messages, and accurate information. We’d love to hear from you if think you could help us grow our on-line presence.
When would you be needed and where would you be based?
As part of your local branch, you might have access to an office, but many volunteers are based at home.
The role would suit someone looking for a flexible volunteering opportunity as times and days could fit in around work and other commitments to suit you.
What would you be doing?
- As part of a team of volunteers, maintain branch microsites and social media feeds.
- Look at ways to increase traffic to microsites and improve SSAFA’s digital brand.
- Keep content current and accurate.
- Support and maintain the SSAFA brand by consistently using our brand guidelines and tone of voice.
- Working with the digital marketing team, interpret analytical data to develop local communication plans.
- Working with local SSAFA branches, build social media channels and integrate on-line and off-line activity to best effect.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Be a part of our motivated and enthusiastic team.
- Experience, training and skills from a national charity that you can highlight on your CV and in job interviews.
- Use your skills, knowledge, and experience to benefit the Armed Forces, veterans and their families.
- Develop contacts, skills and opportunities working with influential people and organisations.
- Improve and develop your digital skills, useful in all aspects of your life.
- Support and friendship in your local area and the wider SSAFA community
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Support from our Digital Marketing team based at SSAFA Central Office.
- Training on our web platform
- Access to analytical tools and our digital marketing tool kit
- Induction covering all the aspects of SSAFAs services and the difference we can make to people’s lives.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people, possibly with some experience of digital marketing/ IT or social media
- Ability to write in English to a good standard.
- Ability to be respectful and non-judgemental with clients, supporters, volunteers, other agencies, and staff.
- Understanding of how social media can be used to engage and influence.
- Ability to use social media applications including adding and editing content.
- Basic understanding of website maintenance, training will be provided.
- Basic understanding of digital analytical tools, training will be provided.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a disclosure check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you help SSAFA reach more supporters and raise greater awareness of our services through the magic of social media and digital marketing? You don’t need a military background, just some basic digital skills, the ability to get on with a wide range of people and good written English. If you have I.T or digital marketing experience, that would be great but not essential. We’d love you to get in touch to find out more.
What is a Digital Marketing Volunteer?
There are SSAFA branches and service committees throughout the UK and overseas. We use local microsites and social media to raise awareness of our services, raise funds and find new volunteers. Digital Marketing volunteers help us maximise our message, keep content up to date and increase traffic to our sites.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Our clients, volunteers and supporters come from all backgrounds and age groups and want to engage with us in different ways too. To offer the best possible service we need to provide seamless communication, consistent messages, and accurate information. We’d love to hear from you if think you could help us grow our on-line presence.
When would you be needed and where would you be based?
As part of your local branch, you might have access to an office, but many volunteers are based at home.
The role would suit someone looking for a flexible volunteering opportunity as times and days could fit in around work and other commitments to suit you.
What would you be doing?
- As part of a team of volunteers, maintain branch microsites and social media feeds.
- Look at ways to increase traffic to microsites and improve SSAFA’s digital brand.
- Keep content current and accurate.
- Support and maintain the SSAFA brand by consistently using our brand guidelines and tone of voice.
- Working with the digital marketing team, interpret analytical data to develop local communication plans.
- Working with local SSAFA branches, build social media channels and integrate on-line and off-line activity to best effect.
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Be a part of our motivated and enthusiastic team.
- Experience, training and skills from a national charity that you can highlight on your CV and in job interviews.
- Use your skills, knowledge, and experience to benefit the Armed Forces, veterans and their families.
- Develop contacts, skills and opportunities working with influential people and organisations.
- Improve and develop your digital skills, useful in all aspects of your life.
- Support and friendship in your local area and the wider SSAFA community
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Support from our Digital Marketing team based at SSAFA Central Office.
- Training on our web platform
- Access to analytical tools and our digital marketing tool kit
- Induction covering all the aspects of SSAFAs services and the difference we can make to people’s lives.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people, possibly with some experience of digital marketing/ IT or social media
- Ability to write in English to a good standard.
- Ability to be respectful and non-judgemental with clients, supporters, volunteers, other agencies, and staff.
- Understanding of how social media can be used to engage and influence.
- Ability to use social media applications including adding and editing content.
- Basic understanding of website maintenance, training will be provided.
- Basic understanding of digital analytical tools, training will be provided.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a disclosure check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Client Support volunteer - Blackpool
Role summary
You will be an invaluable part of the team supporting the Shelter Lancashire hub to deliver frontline services in local community settings in Blackpool. This volunteer role is about developing your knowledge and skills to support local people with a range of benefit, debt and housing issues, providing practical support for clients and helping people to help themselves. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.
Suggested Involvement: minimum of 4 hours per week (can be more & can be flexible around your commitments).
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm
Location: Volunteering activity is in Blackpool & Poulton-le-Fylde, Thornton-Cleveleys & Lytham St Annes, Kirkham & Wesham.
Supervised by: Volunteer Support Officer
Why get involved with Shelter?
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services; and we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
As a client support volunteer your activity could involve phone, online, email and face to face contact (as appropriate) to clients needing help and guidance around a range of housing, benefit and debt issues. This role supports our specialist advice and community work and enables us to offer and deliver a broader range of help to the local community. There is also the opportunity to support involvement with people with lived experience and engage in our local and national campaigning activities.
Range of activities
- Meeting and greeting clients contacting the service.
- Assisting clients with form filling, paperwork and applications around housing, benefit and debt processes.
- Showing clients how to log in and navigate online forms.
- Digital skills, supporting people with language barriers to access information.
- Helping people become confident in navigating online systems so people can find help.
- Giving out information and leaflets and supporting clients to use our website.
- ‘Signposting’ people to other services and making referrals to other agencies we work with.
- Contacting clients for appointments, feedback on their case, opinions on the services accessed.
- Updating and maintaining our agencies database.
- Shadowing Advice/Case Workers in the hub and in community settings and providing support where needed.
Skills and experiences required
- Effective communication skills and the willingness to understand the needs of our customers.
- Interest in social welfare law e.g. housing; welfare benefits; debt; community care
- Ability or a willingness to work towards organising and managing your own activity.
- Ability to use computers and programs such as Word and Excel and experience of accessing the Internet
- Willingness to follow Shelter’s policies, including volunteering, health & safety, GDPR, equality & diversity & confidentiality.
Induction, Learning & Development
To enable you take part in this opportunity Shelter will
- Provide a volunteer pack including a Handbook and all Policies and Procedures;
- Provide personalised volunteering plan, covering support, learning and development;
- Provide e-learning: Equality & Diversity, Health and Safety, Data Protection, Case Management Systems, Safeguarding, Environmental Awareness;
- Provide relevant training, coaching and shadowing to enable you to fulfil your role;
- Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy;
Benefits of Volunteering with Shelter
- Supporting Shelter in our fight against bad housing and homelessness
- Gain valuable work experience and enhance your CV
- Be part of a great team
- Build your confidence and develop transferable skills
Next steps
Please complete an online application for this role. After you have applied, we will hold an informal recruitment conversation to discuss the role further.
Please note, you will be asked to declare any unspent convictions and complete a Basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.
This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RETAIL VOLUNTEER SUPERVISOR
Glasgow Duke Street
Are you ready to develop your retail and leadership skills?... Then this could be the volunteer role for you! We're looking for enthusiastic people to support the management teams in running one of our fabulous community shops.
From helping to recruit new volunteers and leading the shop team when the manager is off, to driving sales and donations and creating eye catching window displays this is a varied and engaging role that will have an impact on the store, the local community and the fight to defend the right to a safe home.
Because Home is Everything
Suggested Involvement: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied.
Availability: The shop is open Monday- Saturday 09:30-17:30, 11:00-16:00
Location: 469 Duke Street Glasgow G31 1RD
Supervised by: Community Shop Manager
Why get involved with Shelter? Home is a human right. It's our foundation and it's where we thrive. Yet, every day millions of people are being devastated by the housing emergency.
We are passionate about what we do and are proud to give pre-loved items a second chance and represent Shelter on the High Street. Our shop teams ensure fighting the housing emergency never felt so fun.
Main Tasks can include:
- Supporting our Community Shop Managers to run an exciting and inviting store.
- Using the till system to process sales, refunds and Gift Aid
- Opening and/or closing the shop, including cashing up at the end of the day
- Supporting other volunteers
- Using and updating our volunteer database
- Providing excellent customer service
- Photographing and selling key items on our online shop
- Creating posts to promote our shops on Instagram
Skills and Experiences Required: Not essential as full training will be provided, however some retail or supervisory experience would be beneficial, as would confidence in the use of technology.
What’s important to us is that you want to be part of our team and come ready to share your individual skills and experiences.
We do ask for a willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, safeguarding, confidentiality & data protection.
You will be required to complete some essential learning and a full induction before you start in this role.
Induction, Learning and Development: To enable you to take part in this opportunity Shelter will:
- Provide you with a Volunteer Handbook and all relevantPolicies/Procedures
- Provide learning including Health and Safety, Data Protection and
Safeguarding
- Provide an on-the-job induction
- Pay “out of pocket” expenses in line with Shelter’s volunteer expensespolicy
Benefits of Volunteering with Shelter:
- Supporting Shelter in our fight against bad housing and homelessness
- Gain valuable work experience in a supervisory role
- Be part of a great team, both in your shop and within Shelter Retail
- Build your confidence and develop transferable skills
- Enhance your CV – this is the perfect role for you to demonstrate the step from sales advisor to supervisory/management roles
- Opportunities to develop your retail skills further out at events like Charity Supermarket and pop-up shops
What Our Volunteers Say:
“Shelter was one of the first physical places where I felt I could fully be myself."
“Genuinely the highlight of my week. Feel like I’m part of something bigger.”
“Helping in the shop gives me satisfaction and gives me a place to go if feeling lonely and down.”
Next Steps: Please complete an application form online. After you have applied, we will review your application and invite successful candidates to attend a recruitment conversation.
Please note, you will be asked to declare any unspent convictions. As the role you are applying for has been designated as a regulated role, we will require you to undertake a basic Criminal Record Check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
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Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
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Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
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Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
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Provide information on a range of topics related to deafness and hearing loss.
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Help us to find supporters and donors by talking to people and providing information on supporting us.
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Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Could you look after the finances for the local SSAFA service in your area? You don’t need a military background, just some basic I.T and finance skills. If so, this could be the role for you.
What is a Branch Treasurer?
There are SSAFA branches throughout the UK and overseas. These are divided into small local areas that we call divisions. Each branch has a treasurer overseeing the divisions that, in turn each have a treasurer of their own. This is a key role involving financial planning and financial administration.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles and fundraisers.
One of the key ways we help people is by tapping into various sources of funding on their behalf. Monitoring and reconciling this flow of funding into and out of SSAFA accounts is important to ensure clients receive timely support and we are able to account for all charitable funds in our care.
When would you be needed and where would you be based?
As part of your local branch, you might have access to an office, but many volunteers are based at home. This flexible role involves using our on-line financial management system and on-line bank accounts and so can be done when and where suits you best. You will need to attend a number of branch committee meetings each year.
What would you be doing?
- Maintaining and reconciling local bank accounts and recording transactions
- Supporting divisions to manage their local finances.
- Making and recording all authorised payments
- Preparing year end accounts and financial statements including arranging an independent review
- Working with the branch secretary, advise on a local fundraising programme to cover branch running costs.
- Identify and manage the return of any surplus monies from grants as appropriate.
- Providing reports to the branch committee and to SSAFA’s Central Office
- Maintaining accurate records using our on-line finance management system
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Gain experience of holding a responsible role in a well-respected charity
- Use your skills, knowledge, and life experience to benefit others.
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience, training and skills that you can highlight on your CV and in job interviews.
- Reimbursement of out-of-pocket expenses
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – treasurers webinar (with some pre-course learning), and financial management system training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Support from the branch Chair and the Finance team based as our central office.
- Access to a range of e-learning courses
- Support from the Volunteer Support Manager and the Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with some experience of financial administration
- Good written and spoken English.
- Ability to be respectful and non-judgemental with volunteers, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Willingness to use our on-line banking and on-line finance management system (this is covered in training)
- Reliable attitude: contact volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to gravel to meetings etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
JOB DESCRIPTION
Marie Curie Companion is a professional service provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of the volunteers delivering the service.
Companion volunteers provide companionship and emotional support, practical support, short breaks for carers and help with signposting for information and support.
Your role will include some of, but is not restricted to, the following tasks:
- Carry out weekly visits with the person(s) you’re supporting, as agreed with the Volunteer Co-ordinator. This could be in a variety of settings, eg family home, a care home or in the community.
- Provide one-to-one companionship and support.
For example: offering a listening ear and spending time engaging in every-day conversation, activities or hobbies with the person you are supporting. Driving clients to pre-arranged health or social care (e.g. to medical appointments) or taking short trips out. Helping with small, daily tasks, e.g. making tea or accessing the internet. Allowing carers to have a short break. You may be supporting your client’s family or carers before or during bereavement. This may involve offering emotional support, signposting to relevant local support services or finding out information as requested
(This is only an outline as support will vary according to individual needs. Companion volunteers do not provide nursing or personal care, or offer counselling or advice)
- Keep your manager informed of any changes to the situation, or any significant happenings in connection to the person you’re supporting and/or their family, either in person or by phone
- Submit regular visit reports to your manager and update relevant computer systems as required
- Be reliable and committed to regularly spending time with someone and offering support
- Attend individual sessions with your Volunteer Co-ordinator, training and group events as required
- Represent the Marie Curie Companion service positively to those using the service
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
English Conversation Club Volunteer
Role Summary:
We are looking for volunteers to facilitate our new English Conversation Club working in partnership with SAVTE (Sheffield Association for the Voluntary Teaching of English). The Conversation Club will support clients to enhance their English language skills and to understand how to respond to real life situations. Clients who are learning English as a second language will access the Conversation Club to learn and practice words and phrases that will benefit them in their daily lives. Each week you will prepare a relevant topic to discuss with clients. The topics will range from typical daily conversations to more specific housing related interactions.
Our expert partners SAVTE run various Conversation Clubs across the city. SAVTE will provide ongoing training for the role with access to a conversation group volunteers network and insightful events to meet with other peers. Shelter will facilitate the Conversation Club and manage the volunteer roles. This is a great opportunity to work alongside two forward-thinking Charities who are looking at innovative ways to improve people’s lives.
Volunteers must be passionate about helping others to make positive and meaningful changes in their lives. This role is perfect for individuals who have a passion for upskilling others, enjoy facilitating learning in an interactive and enriching environment, and can organise resources that offer purposeful conversation topics for clients.
Suggested Involvement: 2 hrs per week (30 mins preps, 1hr 30 mins session)
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9-5.
Location: Shelter Hub
Supervised by: Volunteer Coordinator
Why volunteer with Shelter?
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.
The Conversation Club is a new offer Shelter is delivering in partnership with SATVE. Shelter is aware that people with English as a second language have greater barriers to accessing help, support and acting on their rights. The Conversation Club aims to empower individuals to break down barriers they are facing and tackle discrimination within the housing system. The opportunity will also offer clients the chance to expand their understanding of the English Language and help them integrate into their communities, increase their employment prospects, and have other beneficial factors such as parents supporting children with their homework. This is a fantastic opportunity to offer individuals support to make transformative steps in their lives and join an exciting new initiative.
Main Tasks
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Initiate and facilitate a weekly Conversation Group with suitable topical discussions, ensuring participants involvement.
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Willing and able to work with participants from diverse cultures and background
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Manage or facilitate conversations in a group and provide positive guidance and encouragement.
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Refer any safeguarding issues or concerns to Shelter and SAVTE.
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Collect participants feedback and own comments and suggestions to improve sessions.
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Working with other volunteers to deliver sessions and ideas and resources and best practice.
Skills and Abilities required:
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Enthusiasm to support people to learn and empower them to improve their lives.
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Ability to facilitate discussion and involve the whole group in the conversations.
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An organised individual who will prepare the conversation topics on a weekly basis.
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Patience in communicating with individuals who speak English as a second language.
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Be friendly, welcoming, respectful, and have a positive attitude.
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Capacity to clearly relay information to others and communicate topics effectively.
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Willing to work with other people sharing ideas to enable the groups continued learning.
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Willingness to work with SAVTE to increase your knowledge and learn from other established conversation group volunteers.
Learning & Development
To enable you to take part in this opportunity Shelter will:
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Provide you with a Volunteer Handbook
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Provide a local induction into your role
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Provide access to eLearning including Equality & Diversity, Health & Safety, Data Protection, Environmental Awareness and Safeguarding
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Provide access to our other training appropriate to your role
Benefits of Volunteering with Shelter
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Supporting Shelter in our fight against bad housing and homelessness
-
Gain valuable work experience and enhance your CV
-
Be part of a great team
-
Build your confidence and develop transferable skills
The client requests no contact from agencies or media sales.