Supporter care manager jobs in Cambridge, cambridgeshire

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
As part of our strategy for growth and national impact, SCAA is seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager. This is a hands-on managerial role, which will contribute to both the immediate data management requirements and lead on the development of the longer-term Data and Insights Strategy for SCAA.

The successful candidate will be instrumental in embedding a culture of data-driven decision making, using insights and analysis to support future growth, with a particular focus on fundraising, marketing and supporter engagement. They will ensure the right frameworks and infrastructure are in place to allow for effective data management and data-driven decision-making across the charity.

This role can be fully remote, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Significant experience leading data strategy, governance or CRM development in a fundraising, marketing or customer insight environment.
• Strong knowledge of data protection and GDPR compliance, with understanding of DPO responsibilities.
• Demonstrable experience in designing and interpreting data analysis and insights to inform strategic decisions.
• Experience overseeing CRM systems from a strategic perspective, including planning for improvements or new systems.
• Working knowledge of Power BI or other data visualisation tools from a user or strategic oversight perspective.
• Excellent leadership and line management skills, with experience developing staff and building data capability within the wider team.
• Strong communication and influencing skills, with the ability to engage senior stakeholders with complex data insights.
• Project management skills.

Desirable

• Experience within the charity sector, especially in fundraising or supporter engagement.
• Experience working with finance teams on reconciliation and Gift Aid processes.
• Qualification in data protection, data analysis, or a related discipline.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities
• Hybrid Working (minimum 2 days per week in the office)

Selection Process
Interviews will take place at our base at Perth Airport in Scone. First interviews will take place during the week commencing the 9th February 2026 and second stage interviews will take place during the week commencing 16th February 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Thursday 29th January 2026. Please note that we may close this vacancy early if we receive a sufficient number of applications, so we encourage you to apply as soon as possible.

The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.

We value your individuality, skills, professionalism, and passion for making a difference in this role.

We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.

We understand that few people will arrive fully equipped to meet every requirement of this role on day one.

What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.

You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.

Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.

Key Responsibilities:

• Onboarding new Members (service users), understanding their needs, and providing tailored support.
• Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.

What We Offer:

As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.

You will have access to our Employee Assistance Programme throughout your employment.

Encouragement to Apply:

We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.

NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)

The Organisation

The Open SU serves the interests of around 170,000 part-time and distance-learning students spread across the UK, continental Europe and beyond. Our role is to represent and support the interests of this vast and diverse community of students. The Open SU is an independent registered charity, governed by elected student leaders. Our team of vibrant, friendly and dedicated professional staff provide the vital support needed to deliver our ambitious strategy. Here at the Open SU we are committed to a positive team culture to enable and empower all members to be their very best.

The Job

In this role, you will play a vital part in supporting the delivery of our Volunteering Strategy helping to ensure every student has the chance to connect, contribute and belong. Working closely with the Volunteering Manager, you will:

· Provide high quality administrative support which includes responding to volunteering enquiries, supporting at meetings, producing volunteer communications and maintaining volunteer records.

· Act as a first point of contact for volunteers, offering guidance and support throughout their journey, and assist with recruitment, onboarding and recognition.

· Help deliver engagement and appreciation events, share inspiring stories through newsletter and volunteer spaces and gather volunteer feedback to improve services.

· Champion good data practices, maintaining accurate records and ensuring information is handled responsibly. Above all, promote inclusive, safe and accessible volunteering across all activities.

The Person

This role is a great opportunity for an organised and proactive administrator who enjoys supporting others and being part of a friendly, collaborative team. You will also enjoy working with and supporting volunteers, helping to spark new ideas, create great experiences and build a real sense of community and belonging along the way. You’ll be passionate about creating and supporting the development of volunteer communications and storytelling to inspire others to get involved.

You will be comfortable using Microsoft 365 tools such as Outlook, Teams, Word, Excel and Forms and will bring a flexible, can-do approach to your work. Above all, you will value inclusion, accessibility and team work, and will be committed to learning, growing and contributing to an open, supportive and sustainable community.
 

How to apply

Please send over your CV and a supporting word document answering how you meet the below criteria in no more than one page of A4:

1. Please describe your experience of providing administrative support as part of a team.

2. Tell us about a time you supported people from a range of backgrounds or with different needs (for example students, volunteers, service users or customers)

3. Please give an example of how you have supported a project, programme or event, and how you contributed ideas, solved problems and worked with others.

Please email your CV and supporting statement over to  where you will receive confirmation of receipt within a couple of days.

The Open University Students Association is committed to equal opportunities for everyone in education and employment and welcomes applications from all sections of the community.

Closing date for applications: Monday 19th January, midday

The Vacancy

Individual Giving Officer 

Salary: £30,255 - £37,732 
Location: Remote with regular travel to Downton / London for meetings.
Hours: Full time, 35 hours per week 
Contract: Permanent position 

We have an exciting opportunity for an Individual Giving Officer (Retention) to join the Commercial Directorate at Help for Heroes and play a key role in building long-term supporter relationships that help fund life-changing support for the Armed Forces community. 

About the Role 

As Individual Giving Officer (Retention), you’ll sit at the heart of how Help for Heroes builds long-term, sustainable income. You’ll lead the delivery of multi-channel retention campaigns and fundraising appeals that strengthen supporter relationships, increase lifetime value and ensure our supporters feel valued, informed and inspired to continue their support. 

You’ll own retention activity across cash giving, lottery and regular giving - shaping campaigns from idea through to delivery, optimisation and evaluation. Using insight and performance data to continually refine supporter journeys, test new approaches and ensure every communication adds value to the supporter experience. 

Working closely with the Individual Giving Officer (Acquisition), you’ll help create a seamless journey from first gift to long-term loyalty. You’ll collaborate with colleagues and external agencies to deliver high-quality, compliant campaigns that reflect the experiences of veterans and their families. 

This role offers real autonomy, variety and influence, with your work directly contributing to a strong, engaged supporter base and long-term income growth.

About You 

You care deeply about the supporter experience and understand that retention is built on trust, relevance and emotional connection. 

You have experience delivering direct response fundraising or engagement campaigns and enjoy seeing how insight, data and creativity come together to drive results. You’re confident managing multiple campaigns, working with stakeholders and suppliers, and motivated by continuous improvement. 

You’ll thrive in this role if you: 

• Love building long-term supporter relationships 

• Enjoy taking ownership and seeing campaigns through end to end 

• Use insight and analysis to inform decisions and improve performance 

• Are organised, detail-focused and calm under pressure 

• Value collaboration and shared success 

• Care about delivering work that is compliant, ethical and supporter-first 

About the Team 

You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful, engaging experiences that inspire long-term support. 

Working closely with colleagues across the organisation and external agencies, the team values innovation, learning and collaboration - always keeping supporters at the heart of what we do. 

In return we can offer you: 

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion. 

• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate! 

• Opportunity to buy and sell up to 5 days annual leave per year. 

• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade. 

• 3 volunteer days per year to support the Help for Heroes community.

• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member. 

• Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction. 

Closing date: 23rd January 2026

Please note: We may close this vacancy early should we receive a high volume of strong applications.

The Information Manager is a pivotal senior role within The Migraine Trust—responsible for shaping and developing all health information produced by the organisation. This role ensures that our information is accurate, accessible, evidence‑based and meets the highest national standards, including oversight of our Patient Information Forum (PIF TICK) accreditation. The health information we produce covers a wide range of topics from migraine treatments, management of migraine, latest research and migraine triggers. There is also an ongoing need to scope new information needs and, where identified, produce new information. The depth of health information we currently have and will produce in the future ensures that this role will offer plenty of opportunities to work with a range of stakeholders on a variety of information topics. We currently hold PIF TICK certification, which will be part of this role to maintain. You will help us maintain the quality of our health information and ensure that we comply with the charity’s writing style and branding.

Acting as the charity’s subject‑matter expert on migraine information, the postholder plays a vital strategic role in influencing organisational priorities, ensuring the public, healthcare professionals, policymakers and wider stakeholders have access to accurate, impactful and up‑to‑date content.

This role directly contributes to the Trust’s strategic ambitions by:

• Strengthening public understanding of migraine
• Reducing stigma and misinformation
• Improving healthcare navigation and outcomes
• Supporting clinical and policy change
• Enhancing organisational reach

Key tasks and responsibilities

Producing and maintaining quality information

Manage The Migraine Trust’s provision of health information in line with the charity’s annual planning cycle and the PIF TICK accreditation.  This will include: -

· Lead The Migraine Trust’s health information portfolio, ensuring alignment to annual plans, organisational strategy, and PIF TICK quality standards

· Manage the full lifecycle of health information—from scoping and research to writing, expert review, design and publication

· Reviewing and updating existing information content, ensuring it is accurate, up-to-date, accessible and produced in consultation with service users and people with lived experience, relevant medical advisors, health care professionals, the charity’s staff and other relevant specialists and organisations when appropriate

· Identify emerging gaps in information and lead the development of new materials

· Identify and engage with target groups identified in our three year strategy to identify need and produce associated materials

· Support staffs learning and build knowledge of migraine

Build key strategic partnerships to assist us in disseminating information on migraine.

· Champion the use of world class health information within the organisation, as well as displaying a high level of expertise around all our health information content

· Build and maintain strategic partnerships with healthcare professionals, professional bodies, and charity sector organisations to increase reach and influence

· Represent the charity externally as a health information expert at conferences and events

· Help to support our busy communications team to help provide messaging content for videos, blogs, responses to media requests etc

· Take responsibility for the provision of printed information materials to ensure we can continue to provide resources to suit demand, in a cost-effective manner

· Work with the communications team to identify creative and accessible ways to disseminate our information to a variety of audience

· Work closely with our valued volunteer group to gain feedback and direction on all aspects of our health information

· Explore opportunities of coproduction with other charities to further our reach

Support the evaluation and impact reporting of our information provision by regularly monitoring its use using a variety of evaluation methods and produce timely and accurate reports for both internal and external use.

· Updating and maintaining the health information web pages

· Lead the monitoring and evaluation of all health information outputs

· Produce impact reports and insights to inform strategic decision‑making, fundraising proposals, research priorities and service development

· Maintain and continuously improve data‑driven approaches to evaluating reach, accessibility and effectiveness of health information

· Keep up to date with relevant information and research on migraine

· Work with external suppliers such as designers, printers

Research

A very small aspect of this role is to be the focal point for our research administration which will include:

· Being the key point of communication and support for the research committee

· Manage administrative duties relating to new applications for research funding and current grant holders

· Co-ordinate and send out papers for research meetings (once a year maximum)

· Liaising with researchers funded by the charity and ensuring project reporting is up to date

· Liaise with the AMRC as and when appropriate

Other

· Represent the charity at appropriate external events for both the public and healthcare professionals

· Build relationships with healthcare professionals, external stakeholders and members of our community

· You may be asked to work outside of office hours or travel within the UK

· Be a supportive and participatory senior member of the team

· Abide by the charity’s policies, practices and core values

· Support diversity and equality of opportunity in the workplace.

• • nsuring project reporting is up to date
  • Liaise with the AMRC as and when appropriate

The Hunger Project UK Marketing & Relationships Manager

Are you looking for a role that really makes a difference? Well, how about joining a global organisation helping to empower women and men to end their own hunger and poverty? If this sounds exciting, we might have the perfect role just for you!

Role:                           Marketing & Relationships Manager

Reports to: CEO

Salary: FTE £35,000 - £40,000 (Negotiable based on skills, experience and fit)

Contract type:Permanent

Hours: 35 hours per week

Location:The role is remote at present with occasional travel to London

About The Hunger Project

 The Hunger Project UK is a registered charity in the UK committed to the sustainable end of world hunger. Our vision is a world without hunger. Our mission is to facilitate individual and collective action to transform the systems of inequity that create hunger and cause it to persist. We do this by pioneering sustainable, grassroots, women-centred strategies and advocating for their widespread adoption worldwide.

We believe people living in hunger are key to ending hunger. We work to solve the root causes of hunger by supporting the communities experiencing them. As we adapt to meet local challenges and opportunities wherever we work, our programmes have a wide range of objectives. These include ending child marriage, empowering women leaders, increasing girls in education, engaging local governments, entrepreneurism and employability, climate resilient farming and maternal health.

In 2024, we reached nearly 12 million people in Africa, South Asia and Latin America. More than 1 million people are now living in self-reliant communities following investment from The Hunger Project. Our team is a mighty force of changemakers living around the world, including in our partner countries USA, Australia and across Europe.

Here in the UK, we work in collaboration with our global colleagues, to raise funds for our overseas programmes and amplify the voices of those affected by hunger. We are a small but awesome team, with big ambitions to grow and scale our fundraising efforts significantly over the next three years. So, if you’re up for the challenge... come and join us.

The role

 This is a hands-on role: you’ll be directly creating content, running campaigns, and managing our operations.

This role is for you if you are…

• Passionate about social justice and motivated to make a positive impact on the world.
• Experienced, with at least eight years in communications or marketing and a proven ability to deliver meaningful results.
• A creative storyteller who produces engaging, high-quality content across multiple platforms and understands how to use digital marketing to drive social change.
• An exceptional communicator with excellent written and verbal skills, strong attention to detail, and pride in accuracy and quality.
• Highly organised and efficient, able to manage multiple projects, meet deadlines, and maintain focus in a fast-paced environment.
• Proactive, persistent, and solutions focused, approaching challenges with creativity, determination, and a positive attitude.
• Technically confident and quick to learn new tools or software, with the ability to help others solve technical problems and use technology effectively.
• A collaborative team player who works well independently while keeping the broader mission and shared goals in sight.
• Energised by the variety, pace, and purpose of a small, dynamic, globally minded charity where every contribution makes a difference.

Key responsibilities

 Marketing and Communications

• Plan, coordinate and deliver integrated marketing and fundraising campaigns and events to achieve income targets, ensure consistent messaging and strengthen supporter engagement across all channels.
• Work closely with the global communications team to deliver the organisation’s marketing and communications strategy in alignment with global objectives.
• Manage website content in WordPress, ensuring it is accurate, engaging, and regularly updated.
• Oversee the social media strategy, creating and scheduling high-quality content (using Canva and Later) to grow brand awareness and supporter engagement.
• Manage ambassador and influencer relationships to support campaigns, storytelling, and reach.
• Design and deliver email campaigns and supporter newsletters through Mailchimp, ensuring timely and effective communication.
• Stay up to date with trends, world events, and digital innovations to keep content and messaging relevant and impactful.

Fundraising

• Create and deliver engaging donor experiences, content and supporter journeys to maintain and grow long-term investor support and ensure a high-quality experience for all supporters.
• Collaborate with the CEO and global team to identify and develop new fundraising opportunities and audiences.

Unleashed Women – Community & Investor Stewardship

• Act as the primary staff relationship lead for the Unleashed Women community.
• Support the recruitment, onboarding and ongoing stewardship of Unleashed Women members.
• Coordinate the planning, promotion and delivery of monthly virtual forums and quarterly in-person gatherings, working closely with the Executive & Operations VA on all logistics.
• Maintain regular communication and engagement with members through WhatsApp groups, email updates and event communications, ensuring consistent tone, warmth and responsiveness.
• Act as a key link between Unleashed Women and THP’s global country teams, ensuring meaningful programme engagement and feedback.
• Support retention and thoughtful growth of the community through relationship-led follow-up and investor care.
• Ensure all Unleashed Women activity is accurately reflected in Beacon and associated supporter systems.

Data Management and Reporting

• Maintain and manage the Beacon CRM database, ensuring accurate data capture, segmentation, and analysis to support effective fundraising, stewardship, and communications.
• Ensure all new and lapsed investors are correctly tagged and updated in Mailchimp, Beacon and other relevant systems.
• Evaluate and report on the performance of fundraising and marketing campaigns, interpreting data from CRM and digital platforms to measure impact and inform strategy.

Operations

• Establish, maintain, and continuously improve key operational systems and processes to ensure efficiency and smooth day-to-day functioning.
• Coordinate and maintain fundraising platforms such as Benevity and JustGiving, ensuring campaign pages are accurate, up to date, and performing effectively.

Line Management

• Oversee the recruitment, coordination, and management of volunteers, ensuring they are well-supported, effectively deployed, and aligned with the organisation’s goals.

Preferred requirements

Experience

• At least eight years’ experience in marketing, communications, or a related field.
• Proven success delivering multi-channel marketing and fundraising campaigns that meet or exceed targets.
• Confident in using and maintaining CRM systems (preferably Beacon) to manage supporter relationships and analyse data.
• Experience managing digital platforms, including social media, email marketing, and websites.
• Experience managing and developing team members, including supporting volunteers and junior staff.

Skills and Abilities

• Excellent written and verbal communication skills, with the ability to tailor messages for diverse audiences.
• Strong relationship-building and stakeholder engagement skills.
• Highly organised, with excellent planning and project management abilities.
• Proficient in digital marketing tools such as WordPress, Mailchimp, Canva, and social media scheduling platforms.
• Skilled in interpreting data and insights to evaluate and improve marketing performance.

Personal Qualities and Attributes

• Enthusiastic, proactive, and self-motivated, with a positive and solution-focused approach.
• Collaborative and supportive, fostering strong teamwork and shared purpose.
• Creative and adaptable, comfortable working in a fast-paced and changing environment.
• An effective and empathetic team leader who inspires and empowers others.

Other Requirements

• Commitment to the aims and values of The Hunger Project UK and its mission to end hunger and poverty.
• Commitment to equality, diversity, inclusion, and anti-discriminatory practice.
• Understanding of the collaborative, hands-on nature of working within a small charity.
• Passion for using marketing and communications to create positive social impact.

About the role

Alexandra Rose is a data rich organisation. Using Socialsuite, we have built sophisticated project performance dashboards and monitoring tools that underpin both our delivery and reporting. We have also strengthened how we evaluate and demonstrate the impact of our Rose Voucher projects, developing robust evaluation tools that help us understand, and evidence, how our work improves the diets, health and wellbeing of adults and children. 

We are looking for a proactive and impact driven Data and Insights Officer who shares our commitment to social justice, health equity and unlocking the power of data to influence food system change. This is a role for someone who thrives in a rapidly evolving data landscape, enjoys solving problems, and is excited about using data to drive service improvement, advocacy, and organisational growth.

You will play a pivotal role in strengthening Alexandra Rose’s use of data, ensuring our systems run smoothly, our insights are timely and actionable and our work continues to scale efficiently as our projects grow. You will support the measurement of our impact, improve how teams use data and help us tell compelling stories about how Rose Vouchers change lives.

You will be someone who:

• Enjoys working at the intersection of data, technology, and social change, and is energised by the pace of innovation in this space.

• Is adaptable and forward-looking, keeping on top of emerging tools, techniques, and technologies that could strengthen our work.

• Takes initiative, spots opportunities for improvement, and enjoys making data systems better for the teams who rely on them.

• Values collaboration and enjoys helping colleagues understand and use data confidently.

• Is committed to ethical, secure and compliant data handling, ensuring Alexandra Rose upholds the highest standards of GDPR and data-sharing practice.

Use of AI in applications 

We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role. 

To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.

Additional information 

We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.

Socialsuite is managed by engineers in Australia. This will mean, on a number of occasions during the year, you may be required to attend meetings that start at 8am. This will be infrequent and most communication with the software providers can take place via email.

Location

London and the South East. Home working, with a requirement to regularly attend meetings and events (mainly London but on occasions project areas elsewhere in the UK) 

Duties and Person Specification

Data Analysis, Systems and Reporting

• Develop and maintain robust and accurate data systems and monitoring processes, ensuring compliant archiving to support data integrity.

• Lead the preparation, quality assurance and secure management of Alexandra Rose’s programme data, ensuring it is accurate, consistent and compliant with GDPR and data sharing requirements.

• Resolve data-related issues by collaborating with Socialsuite engineers and engaging with technical support partners as required.

• Develop and refine data dashboards, reports and performance insights that help teams, funders and partners understand how our projects are performing. 

• Share insights to support decision making, improve programme delivery, and strengthen Alexandra Rose’s evidence base.

• Support the implementation and day-to-day management of a new charity-wide CRM system, ensuring that teams can confidently and consistently use it to its full potential. 

• Contribute to the development of Alexandra Rose’s data, GDPR and digital capabilities by improving internal processes and supporting the data literacy of colleagues.

Impact and Evaluation

• Support the design, coordination and collection of baseline and follow-up evaluation activities, including surveys, interviews and focus groups. 

• Manage the collection, organisation and analysis of quantitative and qualitative evaluation data to generate clear, usable insights.

• Produce summaries, descriptive analysis and visual outputs to feed into evaluation findings and funder reports.

• Support the design, analysis and reporting of Alexandra Rose’s annual beneficiary survey, generating insights for advocacy and influencing.

Person Specification

Essential Qualifications and Skills 

• Demonstrable experience in data analysis within the charity, public health, or social care sectors (comparable private sector experience will also be considered). 

• Experience coordinating and collecting qualitative and quantitative data to inform research, projects or services. 

• Experience using CRM systems and data visualisation tools (e.g., Salesforce, Socialsuite) to support monitoring, reporting and organisational insight.

• Proven ability to handle and analyse large datasets, including creating clear charts, dashboards and performance outputs in Excel or similar tools.

• Excellent communication skills, with the ability to translate complex data into clear, accessible insights for a range of audiences.

• Strong project management skills, with experience coordinating multiple streams of work and meeting deadlines.

• Excellent understanding of GDPR, data sharing, and secure data handling compliance.

Desirable Skills 

• Experience working with groups who may have time constraints or specific communication needs, such as families with young children or individuals for whom English is a second language.

• Experience producing insights for advocacy, influencing or public facing campaigns.

• Background in public health, social care, or nutrition. 

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!

About the Role

Are you someone who is passionate about seeing positive change in our world? Can you analyse data efficiently, present information clearly, and work collaboratively?

We are looking for someone to join our Programme Operations Unit, which exists to provide support to country programme teams Finance, Programme Quality, OMEAL (Organisational, Monitoring, Evaluation, Accountability & Learning), Operations (which includes human resources facilities including digital working).

The Programme Operations Officer role reports to the Programme Quality Lead (PQL) who has overall responsibility for quality oversight of programme compliance including reporting and project implementation across Cord’s country programmes and provides support in developing overall capacity for implementing programmes. The PQL also leads on Cord’s OMEAL system linked to learning and knowledge, ensuring that impact is monitored and learning is disseminated.

The Programme Operations Officer will support the Programme Quality Lead to deliver programme quality and OMEAL oversight and support to country teams and partners. Additionally, the role will support the wider Programme Operations Unit to ensure country programmes teams have the facilities and operational systems needed to deliver their work effectively. This role work closely with country teams to ensure they have the support required and will involve travel to programme locations.

The four focus areas of the role are: programme compliance, country programme support, OMEAL, and global operational support.

This role would suit someone with M&E and project cycle experience gained within a peacebuilding or development iNGO. You will have qualitative and quantitative skills, be able to analyse data efficiently, present information clearly, and work collaboratively demonstrating understanding the needs of a range of stakeholders.

If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.

Application Instructions

To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.  

This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings. 

Support Specialist

We are looking for a compassionate, motivated and confident Support Specialist– Non-Malignant Brain Tumours to deliver the charity’s highly regarded coaching and information service for people living with a non-malignant brain tumour and their families.

This role is central to empowering individuals to feel informed, supported and in control of their lives following diagnosis. Working closely with the Head of Support and wider services team, you will provide tailored emotional and practical support through coaching, information sharing and community engagement.

If you are an excellent listener, calm under pressure and driven by a desire to improve outcomes for people affected by long-term or serious illness, this is a unique opportunity to make a meaningful and lasting impact.

Location: Remote (home-based), Leeds office, or hybrid
Salary:£27,500 per annum
Hours: Full-time (flexible working patterns supported)
Contract:Permanent

Closing Date:Noon on Friday 16th January 2026
Interviews: Conducted remotely on a rolling basis

The Role

We’re seeking a dedicated Support Specialist – Non-Malignant Brain Tumours to join our experienced and passionate team, delivering impartial, high-quality coaching and information to people living with a non-malignant brain tumour and their caregivers.

You will work directly with individuals and families via phone, email, online and face-to-face support, helping them navigate diagnosis, treatment, recovery and long-term wellbeing. You will also play an active role in growing and nurturing our supportive community through workshops, events and online engagement.

Full training and ongoing coaching will be provided, giving you the confidence and skills to deliver a service that truly transforms lives.

In this role, you will:

• Provide one-to-one coaching, information and support to people living with non-malignant brain tumours and their caregivers
• Help individuals feel empowered, informed and better able to manage their circumstances
• Contribute to building and sustaining a strong community through workshops, events, social media and peer connection
• Work within case management systems to triage and record support accurately and confidentially
• Collaborate with clinical and voluntary sector stakeholders to ensure joined-up support
• Support volunteers involved in service delivery
• Share insight from lived experience to help shape services and inform decision-making

About You

To be successful as a Support Specialist, you will be an empathetic communicator with strong organisational skills and a genuine passion for supporting people affected by serious illness.

You will bring:

• Excellent communication skills across phone, email, online and face-to-face settings
• A calm, compassionate and reassuring approach when supporting people in difficult situations
• Strong time-management and prioritisation skills
• A high standard of written communication
• Confidence using digital tools such as MS Office, email and case management systems (e.g. Salesforce or similar)
• A commitment to learning, self-development and reflective practice

Experience of coaching, counselling, support work or patient-facing roles is highly desirable, though full training will be provided. A degree is not essential, but a qualification in caring or communication skills would be an advantage.

About the Organisation

This is a leading national charity supporting people with brain tumours and their families. Through its unique coach-led support model, the charity helps individuals navigate complex care systems, build resilience, access reliable information and feel less alone, while also campaigning for better outcomes and increased awareness.

The organisation is committed to equality, diversity and inclusion and actively welcomes applications from candidates from all backgrounds.

Other roles you may have experience of could include Support Worker, Health Coach, Patient Support Officer, Case Worker, Community Support Officer, Care Navigator, Wellbeing Coach, Helpline Advisor, Information and Support Officer, Charity Support Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We Are Purposeful is looking foe a Senior Learning and Insights Manager!  This is a remote role with a preference for candidates based in the Global South.

WHO WE ARE:

 .

“Remaking the world with and for girls”

Purposeful is a movement-building hub for adolescent girls and young feminists. We resource their resistance, accompany journeys of political education, build solidarity between and across movements, amplify their voices, catalyse collaborative philanthropy and support innovation in grassroots programming with and for girls and young feminists.

Our work is both global and deeply local. In Sierra Leone, we bring our work together into one integrated strategy, sparking a groundswell of girls and young feminists who can access and imagine new possibilities for themselves and their communities. We move money to their allies to influence change, from communities to courtrooms. Across the world we support girls’ and young feminists’ organising and activism through a girl-led participatory grant-making process called the With and For Girls Fund. In times of crisis, we move money rapidly to girls and young feminists organising on the frontlines via the Global Resilience Fund.  No matter where we are, we work so that girls and young feminists can access the resources, networks and platforms they need to remake the world for themselves.

Purposeful is a proudly feminist organisation, with a strong intersectional power analysis. We pursue strategies that prioritise the collective liberation of girls. We are looking for team members who share our feminist ideals. We believe the best work happens in dialogue, and we value collective decision-making. We believe in celebrating success, amongst staff and partners alike. We are looking for team members with a deep commitment to collaborative working, and who bring a sense of joy and humour to what can be challenging work.

We pride ourselves on our diversity, the multiple languages we speak and places we live. We are all parents or have other caring responsibilities. We prioritise work-life balance, many of us have other projects and passions outside of Purposeful. As a team we prioritise opportunities for learning, sharing, and embedding different worldviews. We are looking for team members who thrive in diverse and cross-cultural contexts, and who bring passion, creativity and a thirst for learning to their work.

We are our partnerships. We are most proud of the shared vision we have built with our partners - rooted in mutuality, trust, and collaboration. We are looking for team members who will work tirelessly to rebalance power disparities in funder-partner relationships, acting as responsible stewards of resources of and for our movements.

CONTEXT OF THIS ROLE:

At Purposeful, learning is a political responsibility. We are reclaiming and organising our many ways of knowing, meeting stories with data, and building a robust case for this work. We are bridging traditional logical frameworks with feminist learning principles and creating space for their co-existence. 

The Senior Learning and Insights Manager will play a critical role--  contributing to a bold learning and insights strategy aligned with Purposeful’s vision, mission, and growth, leading the design of data collection systems, contributing to data collection efforts, from surveys to storytelling, closing feedback loops and crafting knowledge products, intended to inform, influence and amplify. 

They will bring technical expertise across a range of quantitative and qualitative methodologies, they will come with curiosity and a willingness to share. The Learning and Insights Manager will work closely with the Learning and Insights Lead and across all Purposeful teams, particularly Grant-making, Communications and Resource Mobilisation. 

This is an exciting opportunity to join Purposeful at a time when we are launching a new strategy and consolidating everything we’ve learned about our learning and insights approach over the last seven years. 

SCOPE OF WORK

1. Learning and Insights Strategy and Systems

• Contribute to the delivery and implementation of a new Learning and Insights strategy and results framework, building on our Learning Agenda. 

• Lead the design and embedding of data collection tools and systems across Purposeful teams, in particular our global grantmaking and advocacy teams.

• Work closely with the Learning and Insights team to champion a culture of learning within Purposeful and with grantee partners. 

2. Technical Support

• Lead cycles of data collection across our global grantmaking work - supporting regional teams with technical expertise, as and when needed. 

• Periodically join learning calls, spaces and convenings with our grantee partners - embedding and supporting documentation. 

• Lead regular cross team learning and insights meetings and drive follow up actions.

• Conduct periodic analysis of quantitative and qualitative data, and produce synthesis that informs strategic choices across thematic and regional work.

• Facilitate sense-making and feedback loops with the Purposeful team, girls, young feminists, and grantee partners. 

• Manage timelines and workplans to feed into key learning and reporting moments. 

3. Research 

• Move learning grants to grantees (approximately five to ten grants annually) to enable them to document their work and/or conduct research which they have identified as a priority  - this includes an application process, accompaniment plan and check-ins. 

• Contribute to the delivery of research led or commissioned by Purposeful, this may include the reviewing TORS and methodologies, check ins with consultants, and reviewing deliverables.

4. Knowledge Production and Dissemination 

• Conceptualize and produce case studies, briefs or other knowledge products underpinned by quantitative and qualitative data, to assist with case building.

• Contribute to the development of other external knowledge products as required, such as slidedecks, thematic briefs, regional briefs, blogs, op-eds, and research reports. 

• Work across teams to identify opportunities to disseminate and amplify knowledge products, including conference spaces, social media campaigns, webinars, instagram lives and academic publications. 

• Lead and/or contribute to the drafting of conference and journal abstracts. 

• Represents Purposeful in high level external spaces, including conferences, funder collaborations and research partnerships.

5. Other 

• Line manages one to two team members and oversees consultants as required.

• Respond to information needs and requests of the Senior Management and Leadership Team as needed. 

• Stay abreast of research related to our work and research methodologies, by reviewing publications and attending related conferences, meetings, and other events. 

PERSON SPECIFICATION

Essential Experience & Skills

• At least five to seven years of experience in MEL or research, including experience working with philanthropic funds, feminist organisations or social justice movements.

• Demonstrated experience designing and implementing learning frameworks and systems across multiple projects or funds. 

• In-depth understanding of feminist issues, movement building, social justice and/or girls’ rights, or another thematic area, such as humanitarian aid or climate change, and how it relates to girls and young feminists.

• Experience in qualitative and quantitative research.

• The capacity to analyse, critique and identify themes and insights.

• Experience of Salesforce or another database or information management system.

• Proven experience facilitating cross team learning and influencing senior colleagues to act on evidence and insights.

• Excellent writing skills, with demonstrable experience of tailoring knowledge products for different audiences. 

• Data visualisation skills are desirable. 

• Strong attention to detail, organisational skills and ability to multi-task.

• Strong (in-person and virtual) workshop development and facilitation skills. 

• Strong project management skills.

• Confidence to work both independently and collaboratively.

• Fluency or high proficiency  in a second language, preferably Arabic (spoken and written) 

• Willingness to travel, approximately four to six weeks per year

Position: Community Support Senior Officer x 3
Type: Full-time (35 hours a week), permanent
Location: Homebased (1 x with access to North West England, 1 x with access to East Midlands and 1 x with access to West Midlands). Must have access to a car with clean driving licence
Salary: Starting from £33,044 per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You’ll start at our entry point salary of £ 33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Join us as a Community Support Senior Officer and make a real difference!

In this pivotal role, you’ll provide high-quality support to volunteers, volunteer managers, and service providers across our community networks. You’ll help ensure enquiries are resolved promptly, guide volunteers through their journey, and work collaboratively to maintain well-governed, compliant groups that meet local needs. If you’re passionate about empowering volunteers, skilled in communication and planning, and eager to contribute to positive change for people affected by MS, we’d love to hear from you.

Please note, you must have access to car with a clean driving licence for this role.

Closing date for applications: 9:00 on Monday 5 January 2026

We anticipate interviews will take place week commencing 12th January 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Do you live in Edinburgh or the surrounding area?

As a senior community fundraiser, you’ll be an important part of the team building Breast Cancer Now’s presence in Scotland, with a particular focus on Edinburgh and the surrounding areas. 

We’re looking for someone who is an experienced relationship builder, someone who can find and develop new supporters.  You’ll need excellent local knowledge, and the enthusiasm to develop a brand-new fundraising region.

The successful candidate will also be part of the team working on our large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million.

You’ll work directly with passionate colleagues across Asda stores in your region driving new fundraising initiatives, inspiring communities and celebrating incredible successes.

No 2 days will look the same as you travel, connect and engage supporters to help us grow income to deliver our mission.

The role is initially offered as an 18-month contract with the potential to become permanent

About you

You’re confident in approaching new contacts and are experienced in developing new relationships from scratch. This may currently be in a customer service, account management or stewardship role.

You’re experienced in managing and building new and established relationships with a focus on retention and income growth.

You’re enthusiastic, proactive, organised and unafraid to test and try new ideas.

You’re required to be involved being out and about in the community that you’re building, so you must be able to work independently outside of the office in varying locations and enjoy being busy.

Previous experience working in a charity is not required.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role

This is a remote role, and the candidate will need to be based in the Edinburgh area with unlimited access to their own car. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London, Sheffield or Glasgow office.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Tuesday 6 January 2026 9am

Interview date Tuesday 13 January 2026

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Salary: £27,500 per year, pro rata (£11,000 actual salary). 

Hours: Part time, fixed term 12 month contract, 14 hours per week (0.4 FTE)

Work pattern: Flexible, between Monday-Friday

Start date: ASAP

Location: Remote. With travel to team away days every 2-3 months. All equipment and travel for work will be paid for by the charity.

Reporting to: Head of Support Services

About Pregnant Then Screwed (PTS) 

Pregnant Then Screwed (PTS) is the leading charity working to end the motherhood penalty. Founded on International Women’s Day in 2015, our work is rooted in lived experience and delivered with fearless conviction. We campaign for change, provide support and advice, and build community with working parents across the UK. We do this with rigour, rage, and love.

With a new CEO, we’re now at a pivotal moment in our journey, and we’re looking for someone who’s excited to build with us — shaping what comes next for one of the UK’s most fearless campaigning charities.

The Role

Pregnant Then Screwed’s Tribunal Mentor Programme is a peer-to-peer support service for women and parents taking legal action against an employer for pregnancy and maternity discrimination. We match mentees with volunteer mentors who have been through the Employment Tribunal process themselves for 12 weeks of support through weekly calls. We relaunched the programme in October 2025, and now, with funding from The National Lottery, we are looking for a part time Support Services Coordinator to help us grow and maintain new mentoring matches. 

As the Support Services Coordinator, you will be responsible for recruiting and inducting mentees and volunteers onto the programme and supporting matches throughout their journey. You’ll also drive engagement with the programme, and develop recruitment strategies for potential volunteers and mentees. 

Responsibilities:

• Coordinating the Tribunal Mentor Programme and volunteers. 

• Welcoming new mentee and mentor applicants to the programme through 121 and group calls. 

• Recruitment and engagement of new volunteers and participants. 

• Monitoring our Community WhatsApp groups and responding to enquiries.

• Hosting regularly mentor and mentee online check-ins.

• Researching further support and signposting options for mentees.

• General administrative tasks, including managing volunteer and mentoring data, supporting the Head of Support Services with reporting data and responding to general enquiries. 

• Supporting our Head of Support Services with volunteer training, policy and process development. 

• Supporting other Support Services projects where necessary.

Essential Skills & Experience

• Volunteer engagement - demonstrated through experience managing or coordinating volunteers.
• Diversity, equity and inclusion focus, able to demonstrate a deep understanding of (and confidence in discussing) anti-oppression. 
• Engaging written and verbal communication skills - demonstrated through a proven ability to craft engaging newsletters, social posts or discussion prompts.
• Mentee and mentor growth and retention - demonstrated through experience in growing and sustaining a befriending or mentoring programme (or transferable skills from other types of service user engagement)
• Technologically proficient and confident - demonstrated through experience using Beacon or other CRM systems and digital work tools. 

Please note this job description is not exhaustive, and you may be required to take on additional responsibilities that are within scope of the role.

What We Offer 

• Flexible working is embedded in our culture with employees working different hours, and days of the week. 

• 34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff. 

• Paid leave between Christmas Day and New Year’s Day.

• Two paid ‘Wellbeing Days’. These are days that can be booked off with no notice and no questions asked. 

• Five days’ paid leave to care for dependents. These can be used when a dependent is unwell, for settling in days at nursery or school, or for activities such as sports day or school plays. 

• After two full years of service, employees are entitled to an additional day of paid leave for every additional year, up to a maximum of three additional days.

• Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%.

• Enhanced maternity, paternity and adoption pay. Maternity and adoption leave is paid at a rate of 100% for 20 weeks, 50% for the next six weeks, and then statutory for the remaining time. Paternity is paid at a rate of 90% for six weeks. 

• Employees work from home, with an in-person team away taking place every six - eight weeks (locations vary). 

• It is expected that all employees will engage in at least four days of training per year. Mandatory training includes: GDPR, Health and Safety, Equality and Diversity and Safeguarding training.

• All employees will be provided with a company laptop, riser, monitor, mouse and mouse mat should they need, plus £100 to spend on other office set-up needs, including stationery where necessary.

Ready to help us shape a fairer world for working mums and parents? Here’s how to apply:

Step 1: Answer our screening questions and upload your CV via CharityJob. You will need to apply by 11pm on Sunday 11th January 2026

Step 2: Shortlisted candidates will be invited to an online interview, which includes preparing a 10 minute presentation, and Q&As. We envisage interviews taking place in the last week of January or first week of February.

Birthrights is recruiting a Campaigns and Policy Manager to help drive transformative change in maternity care. This is a powerful opportunity to shape national policy and campaigns that centre human rights, racial justice and the lived experiences of women and birthing people.

Reporting to the CEO, you will lead our policy and campaigns strategy, shaping how we influence government, the NHS, regulators and professional bodies. You will identify leverage points for change, develop strong and persuasive policy positions, and deliver bold, creative campaigns that challenge harmful practice and shift power. Working closely with our legal, information & advice, training and communications teams, you will ensure our policy and campaigning work is grounded in evidence, lived experience and human rights law.

You will also contribute strategically to Communities Imagine — a core organisational initiative rooted in racial justice, community leadership and a radical re-imagining of maternity care — while working alongside and supporting dedicated roles focused on its delivery.

Birthrights is a small but mighty charity with a national profile and a strong track record of influencing maternity policy and practice. We offer flexible, remote working, a supportive team culture and generous benefits.

If you are a values-driven campaigner with a passion for racial justice, reproductive justice and human rights, we would love to hear from you.

Closing date: 12 noon on Monday 26th January – please refer to the candidate pack for full details.